★ 5

I have been going to clubs since to 70s . To me this is next level nice to me. Love it when I visit
👍

Source: Google

★ 5

I have been a Mountainside fitness member for a little bit and I really loved this location! Great amenities and great staff! Caitlyn is so friendly and made an effort to remember my name. It is such a welcoming gym! I recommend over any in the area!!

Source: Google

★ 5

This gym is hands-down the cleanest and best-maintained one I’ve been to in the area. The staff is genuinely friendly, the equipment is almost never out of order (and when something does break, it’s fixed fast), and you can tell they truly care about the people who come in. It definitely feels like a locally owned business where the owners take real pride in what they’ve built.

I joined recently because of the new amenities, and they’ve already exceeded my expectations. The red-light therapy has made such a noticeable difference in my acne scarring, the tension in my shoulders, and even my cellulite. And the cold plunge—while brutal in the moment—has seriously boosted my energy throughout the day.

I honestly couldn’t recommend this gym more. They’re doing amazing work, and it shows.

Source: Google

★ 1

This gym is straight up filthy. This is worse than the worst EOS I've been to. Broken equipment, filthy restrooms. The whole gym is run down it seems. Limited equipment. Only positive thing is cold plunge, but that alone won't make me come back. Honestly, mountainside overall is very mediocre but they want to charge premium fees. Will not renew my membership next year that's for sure.

Source: Google

★ 3

I love this gym but when it says the gym is going to open at 4:30 am, I expect the gym to be open at that time. There were several people waiting to use the gym and no one was there. Also, people go to the gym early to get a workout in before they go to work. Please be considerate of everyone’s time.

Source: Google

★ 2

Loved it until they put up these led lights at the locker entrance that freaking blind you on the way in

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★ 5

Will and his team are absolutely incredible! Always very attentive and quick to resolve issues. In addition to taking care of anything that’s needed on the floor. Would highly recommend this location for anyone in the area!

Source: Google

★ 5

⭐️⭐️⭐️⭐️⭐️
I’ve been a Mountainside Fitness member on and off since 2020, starting with their first Scottsdale location, and I’ve never had such great customer service as I did with **Leo Rosowky** at the Indian Bend Pavilions location. He's an extremely valuable asset to this facility.

He unfroze my membership on the spot, helped my friend join with a promotion, and explained all the amenities and add-ons clearly. Due to the fact I'd had my membership on freeze he pushed out my annual renewal fee as well.
Super easy, friendly, and efficient! Excited to be back — especially for the **new infrared sauna** at this gym.

Thanks, Leo, for making it such a great experience!

Source: Google

★ 5

All staff are friendly, knowledgeable and helpful. Facility is well equipped and very clean. Always plenty of clean towels for showers and workout. Love this place.

Source: Google

★ 5

I've been going to Mountainside for over 7 years. They recently updated the machines and added an infrared sauna and cold plunge tub.

Source: Google

★ 1

Horrible! Canceling is a joke!!! I was fighting with them just to cancel my membership and they wanted a certified letter with a tracking. You guys suck! No one should sign up here.

Source: Google

★ 1

The staff and management is either incredibly dishonest or shockingly incompetent, not sure which is worse. Requested my bank account and credit card to be removed from my account, they have now charged it twice. After filing a charge ack with my bank, they sent the debt to a debt collector before even contacting me.

Source: Google

★ 5

They have cold plunge, 2 saunas, great trainers, and a friendly clean environment.

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★ 3

Cardio equipment poorly maintained, noisy and dirty

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★ 5

Liked the facility, clean gym all around, staff very friendly!

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★ 2

Just canceled my membership due to constantly broken & dirty equipment, long repair wait times, & warm temps (thermostat says 74°, it is not 74° in here currently). FWIW, cancelation was a simple signature. They didn’t even try to keep my business. Excited to go elsewhere!

Source: Google

★ 3

Very nice equipment
Classes are lead by good trainers
Music is decent in the gym
Tons of treadmills and ellipticals

However..
Staff is generally cold and aloof
TVs barely function on the machines, if at all
Cable machines break a lot, and take weeks to fix
Showers are often without soap and towels are all over the floor
Corporate politics are not to my liking

Source: Google

★ 1

What an awful location nowadays. As soon as that new manager jessica in the daycare showed up, my child hates being there, surrounded by crying children who aren't having a good time and the workers are obviously not being directed well. This didn't used to happen with Madeline. I guess the location manager Will has a thing for jessica which is why he defends all of her poor work ethic and lack of capability in management.

Source: Google

★ 5

Friendly and attentive staff. Leo and manger Will helped me without hesitation. I appreciate them (:

Source: Google

★ 5

Moved over here and had to unfreeze my account plus upgrade to a couples account - Dayan made the process super easy and has been the most helpful since we started coming every day.

One of the top Mountainside locations because of him

Source: Google

★ 5

Dayan is an absolute superstar employee. Any issues I was having were resolved once I spoke to him. He makes Mountainside better. Thanks.

Source: Google

★ 5

This has to be my favorite mountainside fitness locations, I also love the OG one at Shea blvd, they are all wonderful. The gym equipment is top notch and has always worked very well with me. I love having the option to bring a guest. I’ve been a member here on and off for years, depending on where in Scottsdale I’m living. The membership is a fair price for the utilities they offer. They have a protein bar their staff is always very friendly. It’s located in a safe plaza and is considered a big gym. The cardio is located on a slight upper region which I think is a great touch, mountainside is good at keeping their cardio and other exercise equipment separately very nicely.

Source: Google

★ 1

Their free 5 day pass is a lie. Wanted to charge me 10 bucks for a 1 day pass because…I bet cancelling is a joy here too. Got my workout running away from this action. A lot of gyms to choose from and I am happy to mark this one off

Source: Google

★ 5

Solid gym. Always clean. My only issue is the towels. They are for mini people or something. Yay for fitness machines. Boo for towels.

Source: Google

★ 5

Hi.I go early morning to work out and late night to stretching my muscles.but I got coaching at desert ridge.I was lucky : my first coach it was named is Sean wave and he was awesome...after him I met at Jazmyne Galindo and she is great;I am still doing with her:when i started, i was 215 lb , right now I am 170 Lb.My goals is 160 Lb.but I am still working on it....otherwise,My mindset when i go to the Gym is for workout only not necessary to make friend or be nice but I can be good,kind and humble;not always the beauty of us from outside is always the same beauty from our inner or core: we can not expect to much :just some people can not change other can change for better...what i see at those places early morning or late night ;The front desk worker and training are working so hard and I really understand that .I was at different places and Location like mesa ,camelback VIP,Frank LLoyd ,and Desert ridge,I really notice that,that is what we need to be appreciate. Mountainside Fitness is really convenience for me because i have three children what they play sport in differents location and when they play soccer or basketball or hit hop dancing I always find some closer mountainside fitness near me.Nothin are perfect but we can do better with our part on it.Be healthy, be original but always be ethical ...............JP.

Source: Google

★ 2

Only thing good is the free towels. I wish use the matrix equipment instead tho. I guess no such thing as a perfect gym.

Source: Google

★ 5

If you want a great place to lift weights and meet new people, mountainside fitness is the place to be. They offer state of the art classes and lifting equipment for anything you need. Love this place

Source: Google

★ 5

Friendly staff, clean gym, great selection of machines, 10/10 would recommend

Source: Google

★ 5

Staff are helpful/ friendly. I see them on the weight floor and in the locker rooms frequently too. Good weight selection and I love to finish my workout with a nice steam room session and their towel service!

Source: Google

★ 1

I originally asked for a week pass just to check out the gym, and instead they signed me up for a full membership saying it wouldnt be forced. The gym itself was terrible always overcrowded, dirty, and outdated. I hated it and stopped going after a short time.

I haven’t set foot in that place in over a year, yet they’ve continued to charge me month after month. I’ve tried canceling, but their billing department is a nightmare unhelpful and unresponsive.

Everything about this place feels like a scam. The equipment is old, the facility is filthy, and the customer service is nonexistent. Avoid at all costs.

Source: Google

★ 5

I like mountainside fitness a lot. The vibe there is great and it’s a place that I would love to work at as a 19 year old. It’s one of the best gyms in Scottsdale

Source: Google

★ 5

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★ 2

The selection of weights is great. I would go so far as to say the best weight room of all the Mountainsides I have been to.

Now, the issue is with the upkeep in the locker rooms. I have brought this issue up with the gym in the past, and it’s still a problem. People treat these locker rooms like complete garbage, and unfortunately the gym doesn’t do a good job keeping it clean.

What do I mean? Sweaty towels all over the floor, garbages overflowing, paper towels and even toilet paper stuck to the ground, the showers smell horrible. It’s a damn shame. We as members must take accountability and treat the locker room with the respect it deserves. The gym on the other hand must hold the locker room and its members to a much higher standard.

I should not feel like I have to shower immediately after taking a shower.

Source: Google

★ 2

The free 5 day pass is for Arizona residents only! Don’t get up at 5am on a week trip and try to go because the front desk is where they tell you that valuable piece of information.

Source: Google

★ 3

My biggest issue is the child care. Every time I went to pick up my daughter they would tell me that she had such a hard time and they were about to text me. Like I didn’t feel comfortable taking her then. They also really do trap you into paying for as long as they can. They don’t even always have someone there to cancel your membership. It’s like one specific person who is just there when they are there. Be very careful before making the decision to lock in to a monthly agreement.

Source: Google

★ 5

Source: Google

★ 1

Very busy after work, waiting for machines and racks.
Then when canceling Mountain Side makes it as difficult as possible to cancel memberships. I was with them for a year while I was travel nursing. Moved states and tried to call and cancel. They would not let me cancel unless I sent in a certified letter. It's just a way for them to keep you locked in and paying. A really shady way to do business. Would not go back to them if I moved back.

Source: Google

★ 5

Went to cancel my membership and Chris was very nice and helpful! The gym was great, we just moved out of state

Source: Google

★ 5

Madelyn in the childcare does an incredible job with my children, we have been so thankful for her, we have the best time while she is there!

Source: Google

★ 3

Careful with wallets inside locker - this gym is great, but unfortunately someone was able to get into my locked locker and steal a credit card from my wallet (not the entire wallet) then tried to make a $7,000 charge at Costco! I use a Master lock, need something much better at this location.

Source: Google

★ 5

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★ 3

Love Mountainside as a whole, but this is my least favorite location. My biggest issue right now is how long the dang stair machine is taking to be fixed. The one 2nd to the left has been down for WEEKS now. These machines are at a premium, as there are only 7 for a rather busy location. Equipment should never take this long to fix. Also multiple times where the sanitary wipe stations and/or towels are empty.

Source: Google

★ 1

Paying premium price for a gym, that’s too cheap to even turn the AC on.

Source: Google

★ 5

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★ 5

Good equipment and availability. People come here to workout and it's not so much a "meet market" like some gyms can be. Of course, if that's what you're looking for...

Source: Google

★ 5

Friendly front desk. Good areas for classes, free weights, etc. Their new manager called me back about a couple complaints I left (that others talk about too). And she said they were on the radar for getting fixed. That goes a long, long way and was appreciated.

Source: Google

★ 5

Source: Google

★ 1

They said it was five days for free. Got to use it for one day. Terrible. Specially the person that signed me up didn’t even hand me the card. Thanks for the false advertising I appreciate it.

Source: Google

★ 5

My wife and I love this place and all the people in it. The child care makes it super great. It gets busy at times but 11:30 is a great low density time to go.

Source: Google

★ 5

Love MSF at a Talking Stick!! Visit it almost daily. Looked at many gyms, and joined MSF for its wide variety of group fitness classes, available late in the day and weekends for working folks, and for the unlimited use of the massage chairs (with premium membership, so worth it).
Some suggestions if I may: please install a clock in the sauna to make it safer to use so that we can track time spent in the 160F heat. Phones and SmartWatches both overheat, thus an analog clock would be welcome. Also, declare the massage chair area as a "quiet zone" with a sign, as it's hard to relax with people loudly speaking on their phone. Thank you for your consideration.

Source: Google

★ 4

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★ 4

Great gym. A bit crowded but it has everything you need

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★ 4

Workout there all the time. Very friendly but staff does not hound you up sell. Best feature plate-loaded Hammer Strength line not selectorized. Best gym in the chain.

Source: Google

★ 5

Bryant was nice. Clean bathrooms. Pine smell is good. Steam room is nice

Source: Google

★ 5

Been a member for over 2 years- super worth it! Clean, great team, amazing group ex classes- literally everything you would want in a high end gym, at a great price. I love all the updates and aesthetics too!

Source: Google

★ 5

The gym has excellent facilities & equipment

Source: Google

★ 5

Best gym childcare hands down. The ladies working there are the best. Five stars from me

Source: Google

★ 1

I sent a letter to the corporate location with my payment info asking for them to cancel my account, as the directions on their website said. I was charged $200 dollars for two months of membership for which I never used.

Source: Google

★ 4

Definitely different than a few of the other mountainside locations I have been to. It seemed a bit more. Utilitarian but there was also a lot more variety in some of the fitness equipment versus a few of the other locations.

Source: Google

★ 3

Good gym with friendly staff, but the locker rooms are always a mess and the showers are pretty rank. For what we pay I'd expect the gym to be 24/7 and for the locker room to actually be nice. If it wasn't 2 minutes away from home I wouldn't be a member.

Source: Google

★ 5

This is a great location, Garrett has exceptional customer service and makes delicious smoothies! Best Mountainside I have been to so far!

Source: Google

★ 4

Everything is great, but I wish the water fountain had cold water.

Source: Google

★ 5

We LOVE Mountainside Fitness at Talking Stick!! From the equipment available, to the MKids area and staff, everything is fantastic. My husband and I thoroughly enjoy riding our bikes here with our 2 kids, getting a great workout while the kids enjoy their time there, and taking advantage of all the amenities. The Mountainside Kids staff is incredible and my kiddos never want to leave!
The strength training equipment is plentiful, with a wide variety. They also have 2 sleds as well as several other specialty equipment options. Cardio machines are never full and the sauna/steam rooms are great. BEST gym experience I have ever had. Thanks Mountainside ❤️

Source: Google

★ 5

Great gym but 6AM Open on Saturday is a travesty… especially when they don’t even open on time! Open the gym at 5, people have weekend plans to make. Even employees are out here waiting to get in with members at 6:03.

Source: Google

★ 5

I visited Mountainside on a 5-Day pass…going in I wasn’t sure what to expect from a gym as far as childcare. As a mom, that’s the most important aspect. I was blown away!!! They are so welcoming, reassuring, and kind. The ladies working there (Ms Rebecca and Ms Hannah) made my kids feel right at home and they didn’t want to leave. Couldn’t ask for more!!

Source: Google

★ 5

The staff are all friendly and helpful. The gym is clean and equipment is well maintained. The personal training staff are knowledgeable and help you to teach your goals.

Source: Google

★ 2

Good luck getting a treadmill that works. Cleanliness in steam and sauna needs improvement

Source: Google

★ 5

Source: Google

★ 5

Mountainside is a top-notch facility with friendly staff, diverse equipment, and knowledgeable trainers. The clean and spacious environment, along with a variety of classes, makes it perfect for all fitness levels. Highly recommended for anyone seeking a supportive and effective fitness journey.

Source: Google

★ 5

Squat racks were available even during busy hours after work. Good functional fitness variety to blast the VO2 max levels. And post-workout, Mark Watney got rescued from Mars on the big screen. That's a win all the way around!

Source: Google

★ 5

When deciding what gym to go to there is a lot of options. Mountainside has been the best gym decision I’ve ever made. Wonderful employees, from those in the child care center to the greeter as you walk in! The equipment is amazing and I would highly recommend that anyone looking for a great daily option choose Mountainside.

Source: Google

★ 5

I've had a great experience going here for the past few years. All the employees are truly remarkable, they are always extremely helpful especially those at the child care center. Would definitely recommend.

Source: Google

★ 5

What a gorgeous facility! They really go above and beyond especially their instructors.

Source: Google

★ 5

Very different lay out then the other mountainside fitness

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★ 5

All Mountainside Fitness gyms are always clean, organized, well maintained, the staff is always polite & helpful, they equipment for every exercise, spin classes, HIIT classes, they offer post workout stretching & massage, they even have a small cafe where you can get smoothies, water, energy drinks & some food.

Source: Google

★ 5

Very clean, nice equipment selection, great hours

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★ 5

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★ 5

Great service, clean and reliable care

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★ 5

Great facility

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★ 5

If you have kids, this is the place to be- the childcare here makes all the difference!

Source: Google

★ 5

We love the caretakers at Mountainside. My son asks to go and I have workout with peace of mind knowing he is well taken care of!

Source: Google

★ 5

We love this gym for many reasons but especially the childcare. It’s so much easier working out when you know your kids are happy, having fun, and being taken care of by wonderful people.

Source: Google

★ 5

I love this place for my kids to spend time at the gym! Everyone is so sweet and patient, and it’s super clean and a lot of options for the kids to play with/do in the kids area!

Source: Google

★ 5

Source: Google

★ 5

Not only does the Kids Club have a little movie theater, basketball court, and bouncy castle, but everyone that works there is wonderful. The Parent’s Night Out events are great too! Love

Source: Google

★ 5

Mountainside Kids is awesome! Childcare is amazing. I love the team there. I trust them 100%! Where the kids get their workout!

Source: Google

★ 5

The staff is so great with my two children. Been coming here for years.

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★ 5

Amazing group of employees! Hard to find caring people these days to be around the kiddos. Excellent staff.

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★ 5

Great place for the kids. They love the bounce house and the basketball court here.

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★ 5

Kids club is super fun here!

Source: Google

★ 1

Disgusting how hot this place is. Avoid at all costs.

Source: Google

★ 5

Down here for a quick trip, very nice facility and they offer child care while I workout. I’m looking to re locate and this would definitely be my go to when that happens.

Source: Google

★ 5

The gym was clean and organized. No complaints!

Source: Google

★ 1

Entry Doors are dirty. Staff have no direction and don’t care about basic hygiene and maintaining cleanliness of the reception, computer screens or ongoing spraying and cleaning of the front glass doors and handles which get stained and filthy very quickly from traffic of customers.
One can see the layer of dust on the computer screens which the staff is using.

Source: Google

★ 1

LiterallI was asked to leave the premises because my girlfriend and I were training together. This reflected poorly on their trainer, as I have more skills than their trained staff who earn $15 per hour and still require termidious amount of training themselves. This was an extremely unprofessional encounter, and I will not visit this location again. It felt similar to a Planet Fitness experience. I operate a successful online fitness program that generates a six-figure income/month and I believe I unintentionally threatened their personal training business. It appears that their trainers require additional assistance. I advise against engaging their services unless you wish to risk injury and achieve no results!

Source: Google

★ 5

Great gym with clean equipment and a friendly staff

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★ 5

Gym is super clean, great amenities are available to use, a lot of cardio machines available, great ambiance

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★ 5

Management super helpful and front desk is very friendly!

Source: Google

★ 5

Super clean gym, easy to sign up and lots of activates and space!

Source: Google

★ 5

Had a few questions about the facility and where certain machines were and the manager was very helpful and walked me around the gym and pointed out exactly where everything I was looking for was. Gym was very clean and staff was extremely helpful!

Source: Google

★ 5

This was my first time to the Scottsdale location. The front desk gentleman was happy, friendly and very helpful.
I took my grandson to the kids area and the lady working was also happy and joking around with him.
The fitness area was clean.
I will definitely come back to this location!

Source: Google

★ 3

I had a pleasant experience at this gym overall when it came to classes and childcare and floor plan (they even have a smoothie bar which was wonderful). However, I am very frustrated that when I canceled because moving out of state they continued to bill me for 3 months! Each month I’d call and speak to a manager and they’d say they will get it taken care of but then I’d get billed again! I finally had to escalate to my bank and then got Mountain sides attention so they were able to help me but it took a lot of work. I know a lot of gyms do this kind of thing but I was hoping they wouldn’t because other than the billing issues they seemed like a good gym.

Source: Google

★ 5

Originally I was upset with this gym for overcrowding but then I went to the LA fitness close to my house and my opinion changed. The vibe at this gym is way better, has more space, and better equipment. It’s not even close. La fitness was not only asking more money they are subpar. They don’t even have towels for you to use. My only complaint about this gym going forward is the music and not once seeing an employee cleaning off equipment. I know we all use headphones but why on earth are y’all playing straight women’s pop music at the gym? Y’all can do better than pop music. Try country or rock. Heck even classic rock is better than pop music. And lastly, y’all have a lot of employees literally standing around. This place is staffed very well. Why not make at least two of them go around with a towel and spray and clean off equipment. It would go a long way. I do recommend this gym. Management please take my suggestions into consideration.

Source: Google

★ 5

Absolutely love this gym. It's hands down the favorite gym I've subscribed to. Great equipment, great staff, great people with awesome attitudes. I especially like the mkids childcare which let's my wife and I train together. My kids are as eager to go to the gym as we are.

Source: Google

★ 5

Great gym, I’ve been a member of mountainside for a long time and this location is one of my favorites, the staff is friendly and the amenities are always clean, what more could I ask for?

Source: Google

★ 5

Wow this place is great. Zac is amazing! Well done.

Source: Google

★ 5

Amazing gym and management!

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★ 5

I had great experience with my workout at this Mountainside Fitness . The assistant manger Zac was super helpful on getting the right plan for me and my family. They also make really good smoothies.

Source: Google

★ 5

Great gym with lots of great machines and amenities. The workers are great

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★ 5

This is my go-to Mountainside location as they have all my favorite machines (e.g., legit hack squat, glute thruster,, single leg kick back), incredible instructors/classes, approachable and friendly members and all around great staff who actually look up to greet you in the early morning! 🙂💪🏻💕

Source: Google

★ 5

I love this gym! I’ve been coming for over 6 years. The assistant manager Zac is amazing and takes care of all the members. The front desk people are always very kind and welcoming. I recommend the yoga and spin class!

Source: Google

★ 5

My favorite gym!!
My boyfriend and I just got a couples membership and we love it. It is always super clean and the staff is amazing !

Source: Google

★ 5

I have gone to this gym for years, found that Zac Williams always has the best customer service and sorted out any issues the fastest.

Source: Google

★ 5

This is my favorite mountainside location of all the ones in the valley. Very clean and lots of equipment

Source: Google

★ 2

I purposely try and go at off hours so it’s less crowded. It’s high school kid central. Don’t expect a decent work out in summer. Tried to use the hip thrust back pad three times today and each time it was someone new starting. Two of which were groups of high school girls. Just going to cancel my debit card because otherwise I heard it’s impossible to cancel this gym.

Source: Google

★ 4

The busiest Mountainside Fitness, especially during lunch hours (11AM-2PM) and immediately after 4PM. Lots of waiting for equipment and free-weights. The constant interactions of people asking, "How many more sets do you have?" or "Can I work in with you?" Not much of an issue, but it is present and a daily occurrence. I get a workout and a few social interactions in, ain't a bad thing per say, but just noting it for others.

Source: Google

★ 5

Great gym! Highly recommended

Source: Google

★ 5

I have been to many gyms in my life, evidenced by my incredible physique, however, this Mountainside is simply the greatest. It’s easy to tell how much care this gym has for it’s clients by how clean and well-maintained the gym is, though, it becomes most clear when interacting with the people who work there. Jake Brennan has made a profound impact on my gym experience and journey, offering superb service, advice and making the best gosh-dang smoothies this side of the Mississippi!

5/5 stars everyday of the week, everyday of the year!

Source: Google

★ 5

Came here once and had a great time. Jake was especially helpful during my time there.

Source: Google

★ 5

Just got a membership and has been my favorite gym! Staff is so nice as well as instructors, super clean environment and looking forward to working out there more!

Source: Google

★ 5

Always kept super clean and staff is helpful and friendly! Cannot recommend this gym enough!

Source: Google

★ 5

I have been in the Phoenix area for 5 years now and I have been to couple gyms, but this gym by far has been the best. From someone who lifts a good amount they have a good variety of machines for both strength & mobility training. The spacing of the gym is good as well so I am not working super close to others during my workout. I do not participate in classes but I do see there is always opportunities for people to do everything from spin, yoga, & Zumba. They also have a Sauna and steam room which is very nice after a long workout. All and all I highly recommend this gym to both beginners trying to get into working out/stay healthy and those who are fanatics and go to the gym every day.

Source: Google

★ 5

I love coming to this mountainside because the staff is knowledgeable and friendly, equipment is always clean & updated regularly and the water filter is replaced often

Source: Google

★ 5

Awesome staff

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★ 5

Clean facility with lots of options to every type of person. Friendly staff and convenient location. Would recommend to all my friends.

Source: Google

★ 5

What an awesome facility! This place is the cleanest and most organized facility I have been to. Chad and John at the front are top notch. Everyone is so happy and kind here. + Lane the training manager is super helpful with getting me on track with my workouts

Source: Google

★ 5

I’m new to the gym and was nervous getting a gym membership but when I came in and talked to Brennen, he was so nice and very helpful with signing up! If you ever need to get a gym membership, ask for Brennen!!

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★ 5

Brennen was so awesome! He helped with my membership and made it so easy. I’ve gone to so many gyms and they’re not as good as this one. 10/10 recommend going here. Friendly staff, always clean, great for kids while you’re working out, love the classes.

Source: Google

★ 5

This mountain side is awesome. Joey and John are always nice! This is the spot. Very clean too

Source: Google

★ 5

Love this gym, Garrick answered all my questions and was always polite and professional, came as a guest but will definitely be signing up!

Source: Google

★ 1

I have had the worst experience with this establishment and its staff. The customer service is below the bare minimum that should be provided. I was told not once, but two separate times that money would not be taken out of my account, but it was. Now $80 dollars i wasn’t expecting to be gone is gone. Management told me they would follow up with me, but i had to follow up with them. I was told it would take a couple of days to get my money back and it’s been over a week. Quick to take the money away but not quick to give it back. Clearly don’t care about the customer experience, but like every other commercial gym, just care about the money. Private gyms might be more expensive but at least their customer service is at bare minimum, present.

Source: Google

★ 5

Large gym with lots of free weights, the CrossFit area has a lot of extra bars and racks so it's easy to set up for bench, squat, deadlift. Crowded after work, but good vibes and everyone is pretty friendly and open to sharing. Big bonus for having good sized sauna and steam rooms to relax after a lift. Full smoothie bar - John at the front hooked me up with an excellent smoothie.

Source: Google

★ 5

I really like this gym. Rarely too crowded, staff is friendly, professional and not pushy, friendly group of people to work out with

Source: Google

★ 5

Came into town for business and needed to find a gym for duration of trip and did I!!! What a gym , from staff to equipment especially Tyler and GM ,outstanding serviceand protein bar was awesome. If I lived here this would be my gym !! Thanks Mountains Fitness..

Source: Google

★ 5

Source: Google

★ 5

Love the gym. Will is the man!

Source: Google

★ 5

High quality gym with great equipment, helpful staff and the best childcare. My kids literally ask to come here.

Source: Google

★ 5

Amazing gym! Amazing crew, (shout out to Chad for always going above and beyond; serious customer service skills) amazing equipment, amazing group fitness classes, amazing group fitness instructors, amazing locker rooms, (DUDE(T) GET YOU AN EXECUTIVE LOCKER SO COOOOL.) amazing steam room and hot sauna, and did I mention towel service?! Only $40-50 a month?! WHAT!!?? 💪 🚀 🙏

Source: Google

★ 5

Facilities and staff are incredible!!!! Highly recommend as the go to gym in the area.

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★ 5

Family switched over to to mountainside summer of 2020. Childcare is phenomenal, my trainer Tim is very knowledgeable, polite and very educated. His energy is very adaptable. I appreciate that he took into consideration where I was at physically and mentally after having a baby and working out 2 months post-partum worked on rehabbing.
I do believe that the current management could do better at being more approachable. Most of the time they dont smile back, avoid eye contact, and look unhappy most of the time. As a client of theirs it makes you feel a bit unwelcome.
Otherwise, Rebecca (childcare manager) and her team in childcare have a very welcoming spirit everything time I dropped my children off. I do appreciate the security precautions they implement.
Bathrooms and facility are clean and spacious. Towel service is a plus.
People go for what they are there for and are time efficient with the machines.

Source: Google

★ 1

Over crowded during peak hours so I go later but then they close early on weekend evening which sucks. I assume this is a carryover from Covid hour restrictions and likely a factor also of organizational inefficiency.

Needs more squat racks. Also, please don’t use 1/2 squat racks to do some rubber and exercises with the frame, there’s lots of places to do that, but not to squat. Thanks.

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★ 1

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★ 1

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★ 1

What a shame !! First time here steam room not operational it was cold/warm steamer didn’t kick in the whole time.

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★ 5

I've been coming to this gym for years and I will continue to stay here because of the amazing employees and quality equipment. The staff makes me feel welcomed and anything I need they will accommodate!

Source: Google

★ 5

Seriously the best gym around. The employees are all so friendly and helpful from the moment you walk in to when you leave.

I struggled to find a gym with a good child care center for my 17 month old son. And mountainside has the absolute best people there to watch my son while I get my training in. They even change is his diaper. He loves going there and it gives me peace of mind knowing he is well taken care of when I’m training.

By far the best gym around. The location is in a perfect place and the people there are the best!

If you’re looking for an amazing all around gym THIS mountainside is it!

Source: Google

★ 5

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★ 5

Great space, always very cleanly, great staff!

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★ 3

There are plenty of workers here yet the wipes are empty everyday around six. I have tried every rowing machine and either the feet screws are missing, chin is rusted, or the straps are broken. Please fix this.

Source: Google

★ 5

This location is very nice, big with good quality equipment, and clean .
I like this gym because it’s never packed on the days I go there, the staff is nice & helpful . Everyone is friendly.
Last but not least the membership is very cheap.
Start your new year right & sign up for a membership.

Source: Google

★ 5

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★ 5

Amazing facility! Clean and friendly staff. 5 stars!

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★ 5

I come with my daughter all the time and couldn’t say enough good things about this gym! Love the staff and the cleanliness.

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★ 5

Excellent gym. Large layout, equipment is never down. Highly recommend.

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★ 5

Very clean gym with super kind and amazing staff. I love coming here!

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★ 5

This is my favorite location. Justin at the protein shake stand made my visit today, absolutely hooked up a fire shake and has me feeling juiced for the rest of the day. Highly recommend

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★ 5

Justin behind the smoothie bar was extremely knowledgeable and helpful picking the best protein shake after a hard workout. Appreciate his energy and attitude. Will definitely be coming to this location more often than my previous, sguaro location!

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★ 5

The girls that worked today actually let me get a workout in without me having to come get my kids 15 min. Or 30 min. after I checked them in. THANK YOU! 🙏🏽

Source: Google

★ 1

Worst gym you could go to in the area, it is constantly PACKED. Horrible. All the mountain side gyms I’ve been to are this way. Steer clear of them. Update: the owners don’t do anything they just post general replies to complaints and never do anything about them.

Source: Google

★ 5

I love this location! The staff is super friendly and the gym is very clean. They have great classes as well. They have a good variety of machines and free weights and a good range of other things to do like TRX & CrossFit space. The locker rooms are always clean and the lockers are a good size. Overall this location is AMAZING!

Source: Google

★ 5

I cannot recommend this gym enough! All of the workers here are so helpful, nice and kind! They set me up for a complimentary stretch/massage gun session, which was amazing. They also have workout classes and massage chairs for members. If you’re looking for a new gym, this should definitely be your first choice!!

Source: Google

★ 5

Awesome location and even better staff!! All around great place! If you need anything, go to Justin! Great customer service!

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★ 3

I used to go to the gym in Tempe before transferring here. Both gyms are similar and are decent in terms of equipment. But I noticed that the receptionists at the Tempe gym were far more welcoming than the ones here. People at reception are always busy with talking to each other that they bluntly say "Have a good workout" for the sake of saying without looking at me. Nor do they stop their conversation when someone is at the reception. It would have been better if no one was at the reception in the first place. It feels rude, to be honest.

Source: Google

★ 5

Best location, the staff is extremely friendly and helpful. 10/10

Source: Google

★ 5

Not only do I love working out at Mountainside I love the fact my kids love playing in the child care. I can go to classes or or hit some weights with ease knowing they are in great care. Alexia the manager at the pavilions is amazing and I look forward to seeing her. The child care is nice, clean and welcoming. It's a win for everyone

Source: Google

★ 5

Captain's Log: Sunday July 24th 2022.... It's so humid in here if you're a dude you're gonna sweat your nutz clean off....wait, it's 2022....You may be a chic and sweat your nuggets clean off...you never know.

Source: Google

★ 5

I appreciate the love and integrity behind this company. From the top down these are truly great people. I'm sure many others feel the same.

Source: Google

★ 5

This location - Indian Bend, is terrific! Clean, fresh equipment and the company is constantly remodeling to make the place more user-friendly. I love the new massage chairs and that the towels are always in stock in the lady's locker room. I train with Kaley, and she's incredible at being personal and ensuring that I get a new workout each time I work with her.

Also, Charlie is my favorite yoga instructor. She's very skilled and upbeat! She makes sure that her sequences are varied and exciting in each class.

Remember that this company was one of the few that stood up to the tyranny of the Arizona "government" who tried to shut down exercise and fitness as an excuse to "protect our health" over the last few years. Bravo Mountainside, keep standing up to the bullies!

Source: Google

★ 1

Still getting charged over a year after cancelling....I have called corporate several times. I sent letters requesting my account be cancelled. I have been told I would no longer be charged only to keep getting charges. All this is AFTER I cancelled my membership when I moved from PHX 14 months ago. Apparently the only way is to cancel in the gym (which I already did) but I cannot do this since I moved out of state. I have been charged HUNDREDS of dollars that I do not owe and wasted many hours trying to resolve this. I even blocked them through my bank from charging me but after the payment doesn't go through they use a different billing name to get around my banks block. I have never written a negative google review before....This is simply the worst experience I have ever had with a business and I have no idea how to make it stop.

Source: Google

★ 5

Best gym ever. Justin is such a great Manager.. Staff is also very friendly.

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★ 5

Love, love, love this gym! Have a fabulous trainer, Tim, who has helped me to lose 20 pounds...he is the best if you are looking for a trainer who knows how to train! The classes are great too...on to 20 more to lose! Could not have done it without Tim.

Source: Google

★ 1

Canceling a membership is nearly impossible. They have continued to charge me for FOUR MONTHS after I confirmed my cancellation. Because of this, I will never ever ever ever use a mountainside again.

Source: Google

★ 5

Loved so delicious 😋 the smoothies , happy people around here 💕

Source: Google

★ 5

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★ 5

MF Pavilions is the perfect place to get in for a great workout!! Never packed and great atmosphere with a friendly staff!! Angelina was very helpful making signing up for one of the top gyms in Arizona an easy enjoyable experience!

Source: Google

★ 5

Been coming to this location for a few months and it’s a whole lot better then the Tempe location 🤪.
Always updating machines here and stuff is never broken, if you’re choosing a gym this is the one.

Source: Google

★ 5

The new renovation looks great, the cable machines are much better distributed. The staff is great and the gym atmosphere is positive. Mountainside pavilions is by far the best one!

Source: Google

★ 5

Love the classes! All the instructors are top notch! The entire gym is clean and well maintained!

Source: Google

★ 5

I have been going here just about 1 year. I go solely for the group fitness classes. Once I found the combinations of classes and teachers that I enjoyed I have been able to tailor my perfect workout. I take Power Yoga with Sara. She is a wonderful Yoga teacher and does a good job balancing a challenging power class but with options for more novice practitioners. My husband keeps his membership solely for this class as he feels its a nice way to end the week. I also take Barre Sculpt with Paula. She has a very fun class working multiple muscle groups at a time and with small powerful movements for developing long lean muscle. She is always challenging us "not to waste our time" and I feel I can get more tone in this class with little or no weight than lifting heavy weights in the gym. Lastly, I take Zumba with Dani (though I have also taken classes with I-Ven and really enjoy him too his times just don't work with my schedule). Dani is very fun and up beat. I use this dance class as my cardio time and have a great time dancing routines to Latin music as well as other singers like Bruno Mars and Dua Lipa.

Source: Google

★ 5

Source: Google

★ 5

The sales rep did a great job with providing me the exact services that I need and the specials to close the deal. I visited the gym a few hours after my sign up and it was a great experience.

Source: Google

★ 5

Dayante (I may not be spelling his name correctly- my apologies) was incredibly helpful! He made sure to go through the agreement, get me signed up for training, and suggest where to begin. GREAT customer service, excellent support, and very professional. Thank you!!

Source: Google

★ 2

Decent gym and staff are friendly, but cancelling is way too tricky. To cancel out of state, you need to mail a certified letter as if it's the 1990s.

Very poorly designed system (for customers at least, probably a good way to squeeze more money from customers) and powerless "my hands are tied" managers.

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★ 5

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★ 4

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★ 5

Love mountainside!!! Great childcare!

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★ 5

Just had the best shake of my life. Be sure and ask for Michael

Source: Google

★ 1

Joined last year in July just before my wife had health issues. Kept the membership for a few months but decided we should put the account on temporary hold until she recovered from her surgeries, called and explained and they said no problem. I saw I was billed the next month and they said they would refund and just charge the $10 fee and make sure it was on hold. Saw that they billed me again and called a week ago and was told they wouldn't chatgee any fees for the inconvenience and my account would be on hold. Now today I'm charged the full amount, I call and they said they'd call me back, hours later they're now avoiding my calls. Extremely disappointed and frustrated.

Source: Google

★ 5

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★ 5

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★ 5

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★ 5

Clean gym. Equipment is in good repair. Sign up was a breeze. The pricing is very competitive.

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★ 5

The trainers are friendly and helpful! It’s well maintained and the saunas are a great option!

Source: Google

★ 5

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★ 5

Clean, inviting, and organized! I loved the layout of the gym and the classes offered.

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★ 5

Amazing facility and super friendly and helpful staff! 5 stars!

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★ 2

Most of the bikes in the spin room do not work and are also missing drink holders. The Bluetooth in the room goes in and out thus interrupting the flow of the class. The instructors are amazing and navigate through these challenges but this poor quality of equipment and technology is leadership responsibility. Operating this poor quality of the fitness business has an impact on moral of the members and the instructors. Are you aware of This? And we just walked over to the supplements on the wall and they are expired by 6 months. These supplements that are expired is a reflection of the low quality of leadership in the operations of this location. I hope this comment makes some changes that are positive for your members and instructors.

Source: Google

★ 5

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★ 5

Friendly staff and plenty of fitness options!

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★ 5

Source: Google