★ 4

Front desk staff was very helpful and friendly with warm smiles when I walked in the door. Equipment area was clean and neatly raked weights.

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★ 5

Just wanted to give a big shout out to Francesca! I only went to the gym for a month because of travelling, and lost my bar code the day I went to cancel, so they couldn't find me easily and we couldnt complete the cancelation process.
My sister had to help me out and call to cancel over the phone, and Francesca was so friendly, kind and sweet.
100% determined to help us cancel.
Thank you so so much Francesca!

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★ 5

the remodeled gym is the best looking gym in the west coast. the facilities are A1 and the price, in this economy, is unbeatable. the staff is amazing, attentive, and kind. the manager at scottsdale shea works hard every day to make sure his staff and members are taken care of! you cannot find a better place to work out, reach your fitness goals, and make friends then mountainside fitness.

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★ 5

Great gym and company. Workers are always helpful and welcoming, gym is clean and very well put together. New amenities definitely make it much more put together!

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★ 5

Had a great workout , tons of machines to be able to workout in a timely manner, shakes always hit the spot

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★ 1

I have been coming to this location for over a month. The showers are disgusting and has a foul odor. I have complained to the staff and nothing has been resolved. I will no longer come to location. Sometimes I come earlier in the morning and the showers are still dirty and has an odor from the day before. It’s obvious they are not cleaning the showers, just gross. 🤢

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★ 5

Been going here for about 2 years now and I can safely say it’s my favorite gym that I’ve been to

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★ 5

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★ 5

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★ 5

Great clean gym to exercise in. Large choice of equipment. Friendly staff.

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★ 5

Great instructors. Clean and friendly staff

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★ 5

They have the best classes and instructors! Recently added spa level amenities cold plunge and infrared light therapy!

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★ 5

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★ 5

Tori at front desk is very helpful

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★ 5

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★ 5

Great gym!

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★ 5

Enjoy the wide range of classes.

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★ 5

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★ 5

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★ 5

Great gym!

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★ 5

The best gym ever!!

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★ 5

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★ 5

Great gym, nice remodel!

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★ 5

Great gym, clean facilities, well run… what else can you ask for ?

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★ 5

Always helpful staff, equipment is well taken care of, great instructors and class schedule and pickleball courts are a plus! Been a member for decades. My fav gym! 💪🏻💕

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★ 1

Mountainside corporate are slimy. My father from canada visited for a month and paid for a one month membership explicitly telling them he would be gone and only needed one month. Now hes back in canada, they say the membership continued, oh and by the way, to cancel you need to do it in person. Scummy. Also the new EOS facility that is around the corner is much bigger, nicer, CHEAPER and LETS YOU BRING GUESTS. Imagine that.

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★ 5

fantastic and clean facility. Carson is super kind and helpful.

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★ 4

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★ 5

Having Aiden being the first face I see many times when coming into the gym just sets the tone that I’m gonna have a wonderful workout. He’s so friendly always has a smile on his face and as far as I’m concerned, has to be a trophy employee.

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★ 5

Very friendly front desk staff especially Aiden, Carson, and Sara who I see frequently in the mornings. Clean gym, good locker rooms, and lots of cardio equipment.

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★ 5

Absolutely blown away by the remodel! This gym has completely transformed — it’s modern, spacious, and packed with high-quality equipment. The new layout makes it easy to move through your workout, and everything feels clean and well-organized. It’s clear they put a lot of thought into improving the space, and it shows. Big shoutout to the staff as well — super friendly and helpful throughout the transition. Easily one of the best gyms in town now!

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★ 1

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★ 5

I have been to a few Mountainside Fitness health clubs, but Saguaro Lane is the absolute best location in terms of service, cleanliness, trainers, classes/instructors and the overall motivation they give you to work out! Carson in member services was such a pleasure to work with. So professional, kind, courteous, knowledgeable and he just wanted the best for me in terms of my health and how the club could help me. Plus, he always acknowledged me when I walked into the club and motivated me to be the best version of myself with a healthy workout and attitude. Great helpful and happy staff members for sure! Highly recommend this particular club! It has been a GREAT experience. Thank you Carson & MSF! You ROCK!

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★ 5

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★ 5

Good vibes

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★ 5

The coustomer service of this location was fabulous! All of the equipment was in great condition and the overal vibe of the gym was very positive. In addition to this I enjoyed the great amenities such as the state of the art locker room and message chairs.

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★ 5

This gym is a breath of fresh air. I was able to work with “Kyler” he’s amazing so much compassion. 🫶🏽

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★ 5

Great gym. Everything you’d ever need to maximize your muscle growth. Does not feature more advanced or niche machines (pendulum squat, pullover machine, etc.) so if you are looking for a gym with fancy equipment this will not have those “unicorn” pieces

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★ 4

Overall pretty good facility, has pretty much everything you need. Biggest issues — the upkeep and cleanliness. I know it’s a busy place but there should be staff walking the gym from time to time, keeping it orderly (cause you know some members are lazy and can’t put things back where they go).
As for cleanliness, the women’s locker room has extremely dusty ceiling fans and the area near the bathroom smells like it hasn’t been cleaned in a while.
Just one last thing, I promise. Is there a possibility of lowering the music just in the women’s locker room? It can be a bit too much while sitting in the sauna 😅

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★ 5

jazmine is AMAZING :) always is awesome help

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★ 5

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★ 1

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★ 4

The front desk is generally friendly, but efficiency in dealing with some specific issues could be improved. If you're focused on a well-equipped and diverse class experience, this is a good choice. However, for fitness enthusiasts looking for ultimate service and personalized guidance, there may be room for improvement. Overall, a good gym for the money.

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★ 5

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★ 3

Could have at least added Christmas Eves adjusted hours to your website/voicemail instead of driving in at 3 o’clock in the afternoon and you’re closed. It’s the small things that eventually add up to making me not want to renew my membership here.

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★ 1

Terrible! I drove all the way from Ahwatukee to Scottsdale on December 17, Dance Fusion class at 11 am. The instructor didn't show up. Waited 15 minutes. Mgr called texted her with no response.

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★ 5

Overall had a great experience at this gym. Shay in particular has provided nothing but the best in service and her attitude towards what she does is astounding. She also makes great smoothies!

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★ 1

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★ 5

Love it . I love to attend pound and drum alive classes

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★ 3

Bathrooms are pretty nasty and in need of a deep cleaning. Been this way for a year now. Sometimes way too busy and not enough open space, but it is convenient and friendly.

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★ 5

I was happy to call this place home for almost 10 years! The hospitality and camaraderie at this gym is second to none, along with excellent equipment and staff 👍🏼

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★ 5

Great gym great equipments great staff

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★ 5

Love this gym, the management is always on top of thing and the workers are always friendly. I’ve consistently been coming here for years and have nothing to complain about.

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★ 5

I’ve been coming to this location for 10+ years. The facilities are always well kept and they have every piece of equipment I could ever need. Staff is always friendly.

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★ 5

Love this gym. Great place to workout. Equipment is always ready to use and never broken. Always has the newest machines available as well as nice and friendly staff.

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★ 5

An all around phenomenal gym. Perfect amount of equipment and truly always clean. The workers are truly nice people aswell I always have a good time working out.

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★ 5

Great facilities with super kind staff, I really like the selection and brand of machines that they have

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★ 5

Great gym, great value, even better staff! Couldn’t be happier with this location.

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★ 5

My best gym experience. Helpful staff and solid equipment.

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★ 5

Loved the gym. Had everything I needed to hit my workout and they foster a positive environment. Will be coming back!

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★ 5

Easily best gym I’ve been too. Lots of equipment, amenities, and great staff.

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★ 5

I have been going to the mountainside on shea and 116th for almost 10 years and throughout my entire time there it has served as the perfect place to lift and train for any challenge I’ve encountered. This location has some of the best equipment and widest variety of machines I’ve seen in a commercial gym, that paired with great staff and friendly patrons makes this the perfect place to exercise in north Scottsdale.

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★ 5

Amazing and super friendly employees. Very well and maintained facility. Definitely looking forward to going back.

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★ 5

Worked out here for years and think this is the best ran gym, thanks to the GM Zac Williams. Really appreciate it guys!

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★ 5

One of the friendliest gyms I’ve ever been to. Great staff, clean environment, and overall just a wonderful workout experience!

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★ 5

This is a great gym, has some top notch equipment. Such a good atmosphere to be in wouldn’t want to workout anywhere else other than here

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★ 5

Mountainside fitness has been such great experiment from the staff to the equipment. Every time I go I get treated with nothing but respect and leave with one of the best workouts!

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★ 5

As soon as I walked in here for the first time, I knew it was the place for me. The combination of equipment and great staff made it feel like home right away.

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★ 5

Honestly love this gym. By far the best equipment and great everyday gym. The staff is very welcoming and makes you feel very comfortable. I look forward to going to this gym everyday as I’ve never had a bad experience. Would definitely recommend.

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★ 5

Great gym. Staff is very friendly and other gym goers are always nice

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★ 5

This gym was incredible I had a great time working out here.The staff was very nice, the facility is well-kept and roomy, there are plenty of free weights and machines, and the towel service is practical.

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★ 5

This gym is great. I love all the free weights and machines they have. On top of that, the staff makes sure to keep this gym really maintained and clean which I appreciate. The staff is really nice and greets you by your name which I also appreciate.

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★ 5

Best gym in the entire area. Great staff, great equipment, and great vibes all around. Can’t wait to make this my permanent gym.

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★ 5

Love the gym. Has all the equipment needed to get a good workout in. Very clean. The staff is very outgoing. It is also a great way to start the day by the staff being so amazing.

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★ 5

Great gym with good equipment, the staff is very helpful and friendly!

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★ 5

The gym is always clean, and the new manager Zac is very helpful!

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★ 5

This gym is fantastic. All the staff are reasonable, and the facilities are fantastic.

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★ 5

Mountainside on Shea and Scottsdale is a perfect gym! Staff is super friendly and genuine. The equipment and locker rooms are always up to par and clean. Highly recommend this gym to anyone in the area!

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★ 5

This gym is always clean and the staff is fantastic. It’s a great place to get a workout in. Unfortunately I don’t find myself near this location much anymore, but when I do, it’s a great place to visit.

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★ 5

I really enjoy this gym. The facility is clean and spacious, there's a ton of free weights + machines, the staff has been nice, and the towel service is convenient. I wish the sauna was hotter but the steam room makes up for it. I wished I'd been here over EOS.

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★ 5

Good gym lots of equipment

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★ 5

I meant to leave this on Tuesday after I received incredible help and streamline communication from Ben at the front desk. He does it right!!! 10/10

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★ 1

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★ 3

Love the gym but dissatisfied with the locker rooms. This is my fourth visit to mountainside around PHX metro and they all have awful towels that smell and leave you feeling like you need another shower. I pay almost $100/month to use the gym and daycare which would be 4 to 5 stars but the towels really suck and don't seem to be sanitary. I shouldn't have to bring my own towel to a gym that costs me $1200 a year. Hopefully they can address this.

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★ 5

Update: The issue was resolved, thanks to Chandler. I really love this location, and my son enjoys the daycare—many of his school friends are there too. However, I believe Will and Kaygen still need to improve their understanding of real customer service.

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★ 5

I really appreciate Connor customer service at the front desk and kindness towards

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★ 5

Connor from front desk is always very nice and helpful and always makes my workout better

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★ 5

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★ 1

The gym has great facilities, but the service is terrible. As a business owner, I find this type of treatment unacceptable. My card was charged multiple times in one day, and they are trying to cover it up by claiming it's normal. A couple of weeks ago, I was refunded only a fraction of the amount owed. They deducted the forgiven amount and then charged me three times in one day, insisting it was for various reasons. When I asked for a manager, I was initially told there was none, only to discover later that the assistant manager was present. After Kaygen hung up on me, I called back and was informed that an assistant manager(Will ) was available. They kept telling me to call corporate to avoid dealing with the issue directly. If this is how they treat their members, I want no part of it. I'm very upset!!!

Chandler inially was the agent who helped me , and wasn’t available today July 10,2024 at 3:30 pm

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★ 5

Best gym in AZ

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★ 1

Gym is decent but always a Honda accord with license plate guzlgas in the ev parking.

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★ 1

The front desk in the night, very rude and not helpful at all!!!

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★ 1

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★ 5

I have been an early morning regular at the Shea/116th St location for two years. It is a great gym. Very clean, very well-maintained and the staff is fantastic. Rita is one of the reasons I enjoy this facility so much. She knows all of the regulars and greets everyone by name, with a positive attitude and always a big smile. Rita is always working hard and making sure that she is providing the best service possible. Thank you, Rita! We all appreciate you!!

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★ 5

Great place to workout especially being greeted by Rita in the mornings.

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★ 5

Rita at this location is absolutely wonderful! She always greets me with a smile and never fails to remember my name, which makes every visit feel personal and welcoming. Her kindness and attention to detail truly make her stand out. Highly recommend interacting with her if you get the chance!

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★ 5

The front desk lady Rita starts my morning with a smile everday! It’s a great start to a great workout!

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★ 5

I had previously reviewed this as a low star for removing the full basketball court. I am now changing that. The district manger, Tony saw my comment and had the respect knowing I am a loyal customer to call me personally. We had a genuine conversation about the topic. I really appreciated that, and that is how a successful business should run. I have been coming to this gym since I was in the 5th grade and it is honestly everything you could ask for when going to a fitness center, I mean the employees are outgoing and treat everyone with respect. They have plenty of locations throughout the valley. I’ve been to a handful of them and will continue to go. I’ve only had good experiences at every single one.

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★ 2

Love this gym and worked out here for a week in the past while traveling…. In town for an event today on Saturday and the tall blonde at the front wouldn’t let me in as a guest without my physical ID… even with a picture of it!!! And was quite rude about it… it’s 6:30AM I workout everyday…

So we went down the street to another gym.. and had no problem..

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★ 5

I love this place. My family comes to this gym regularly. They have sauna andsteam room. Clean facilities. Great classes. Childcare hours are great. Family rates are really nice. Highly recommend.

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★ 1

I was moving from Arizona to Indianapolis. I wanted a gym to work out at for thirty days and was assured I would be able to work out for 30 days as my personal workout equipment was packed and moved. After moving out of Arizona I was contacted and told to pay beyond the thirty days. After several phone calls explaining my circumstances I thought the issue was put to rest. Three days ago I was contacted by debt collectors and my credit rating was threatened if I didn’t pay. I chose to pay rather than risk my good credit. It’s sad they use threats of ruining my excellent credit to strong arm people into getting money from people who signed in good faith and thought they were a reputable company. Beware everyone!

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★ 5

I had a membership back in middle and high school here and originally canceled it 2 years after I had moved to Flagstaff so 2016. But have gotten a membership here again and at this location! Everything was handled quickly and the staff is very outgoing and always helpful! Being a bigger guy the only bad thing I have to say is the towel size for member use in the locker room isn’t meant for larger people, I have to bring my own if I plan on showering after a workout and/or using the sauna and steam room. Other than that it’s a great facility!

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★ 5

I've been going to Mountainside at 116th & Shea in Scottsdale for years and every morning I have had the pleasure of being greeted by Rita's smiling face! She goes out of her way to wish me good morning, by name, every time I walk in and every time I leave. She makes it a point to remember every member's name and always asks how they are doing. It's a great way to start the day and I truly appreciate her kind and friendly demeanor. She is a great representation of the Mountainside team!

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★ 5

JD is such a great employee! His customer service is amazing and he always does a great job

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★ 5

Quick review of JD Roberts at this location. Dude is always friendly and a great representative of the company.

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★ 5

Consistency in a gym, in a staff goes a long long way in making that gym “YOUR GYM”. Every morning Rita is there at the desk with a smile! She’s the best

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★ 5

JD at the front desk greets me every time I see him

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★ 5

My wife and I go to the Shea location regularly. Rita at the front desk is very special. She keeps the gym running on the morning. She is cheerful, works hard...always towels available and whatever else we need. She is irreplaceable.

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★ 5

Great staff and clean gym.

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★ 5

I go to mountainside shae all the time and the front desk worker JD Roberts always makes me feel so welcomed and wanted!! He is the only reason I go there!!

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★ 5

The front desk worker, JD, was very helpful with helping me get a towel and checking me in. And he did it with an Awesome attitude! You go JD!

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★ 5

The mountainside Fitness on 116th and Shea is an excellent place to work out. I’ve been a member here for 4 1/2 years. The great experience starts at the front desk with the morning hostess, Rita. She always has a big smile on her face and greets everyone by name. she is a very valuable member of the mountainside team.

The excellent experience continues with my trainer, Andy Frus. He has been a lifetime of training people in the Phoenix/Scottsdale area. He is extremely knowledgeable, provides a great work out, and has become a good friend. I highly recommend Andy.

Although this is one of the older mountainside facilities. It is still an excellent gym to work out. They were hard to keep the equipment current and well-maintained. The atmosphere is friendly, and the entire place has a great vibe. I highly recommend this.

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★ 5

We always hit the gym first thing in the morning, 4:30 am. Rita always greets us with a smile and has great energy!

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★ 5

I’ve been coming here for over a year and Rita has been the most welcoming person I’ve ever met in my life!! Always in a great mood and makes you feel special 💪🏼

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★ 5

Love this Gym, it’s a great atmosphere to level up and hit every fitness goal you have - Rita is the bomb!!!

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★ 5

JD Roberts is a homie, always a friendly face to greet at the front desk, great gym with a wide variety of machines and equipment. Great gym and have been a member on and off for a while!

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★ 5

This gym is the best! The facilities are clean, the equipment is smooth and kept well, and the staff is very helpful! JD was very helpful when I went and needed some direction, and he did his job with a smile on his face

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★ 5

Jd is great and awesome and so cool and just all around a stand up pretty amazingly perfectly gracious guy.

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★ 5

Gym is pretty dope. JD at the front desk is a very hard working individual

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★ 5

I love the staff and basketball courts. Their body fat scanner helps with bodybuilding training and their sauna helps a ton

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★ 5

This gym can be a little iffy but jd makes it worth coming :)

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★ 5

Shoutout to JD at the front desk for being super knowledgeable and helpful!

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★ 5

JD is the BEST. He works really hard, smiles and greets all the members no matter how many times you come to the gym each day. He gets the job done with efficiency and graciousness. He is a keeper!

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★ 5

JD is extremely helpful and always willing to help and answer any questions or concerns! Thank you JD!

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★ 5

JD was extremely helpful and has continued to go above and beyond every time he sees me. Thankful he’s on the staff.

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★ 5

I’ve only been a member at mountainside for about 2 weeks, someone who has stood out to me ever since I’ve began here is JD! He is such a great greeter and makes it more enjoyable to be walking into a friendly community before I work out. JD makes sure to make conversation with me when I enter and seems like he is truly trying to make friendly relationships with the members!

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★ 5

JD always does great work and makes my lifts better.

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★ 5

JD Roberts is the man!! Always extremely helpful when needed. Always a smile on his face when I walk in the door!

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★ 5

JD Roberts - WOW amazing experience: I was struggling with bench press and amazing employee came and saved the day. What a superhero! I highly recommend him and this place.

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★ 5

JD Robert’s is such a nice young man and is very good at what he does. The staff is great but JD is the best!

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★ 5

WOW!!!!! Excellent customer service and I do not say that often! That front desk worker JD is just a joy to see in the mornings before my workout. Always says stay cool and it always makes my day.

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★ 5

Jd Roberts is such a great employee! Every time I check in at Moutainside I am greeted with a smile and a great attitude by him, even when its 5 in the morning! He also makes the best smoothies ever. Every time I am there I can tell he is working hard and cares about the gym community. Keep it up JD!

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★ 5

Brittany Avent is a joy to be around in the gym.
She brings a warmth of personality, never lacking a smile, always considerate.

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★ 5

Really getting Value out of my training sessions with Brittany Avent. She is detail oriented, keeps me focused and always courteous. She is also very observant of any limitations I have and does a great job working around those limitations so I get the most bang for my buck in my training session workouts.
THANK YOU BRITTANY !!!

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★ 5

I work out here regularly and love all of the staff and classes here. Aylin is an amazing dance teacher, Patty is great at Pilates, Babs gives a killer barre workout, and Brittany is such a fun and encouraging personal trainer. Having the shower, towels, and smoothie access is key to keeping me coming back.

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★ 5

Brittany:
Brittany is a very friendly, positive and upbeat person. She always makes coming to the gym very pleasant.
She does an outstanding job with training her clients while having them maintaining a positive attitude throughout thier workouts.

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★ 5

I love this gym. I do personal training work Brittany Avent and couldn't be more impressed with her knowledge and kindness. She's helping me become my best me. Couldn't recommend more.

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★ 5

I have Brittney for a personal trainer. She pushes me which is good because I am getting stronger. A half hour goes by quickly. Highly recommend training with Brittany!

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★ 5

Really enjoy the facility and staff at this location. Great place to work out

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★ 1

The worst experience with the facility management ever. I would rather go extra five miles for another Mountside location than returning to this gym.

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★ 1

I moved out of state and I can't believe these dinosaurs can only cancel membership via mail. Ridiculous , outdated system and I wish nothing but the worst for this company.

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★ 2

The gym is nice but one of the trainers, Alan, was very rude to me.

I walked away from a machine to get a sip of water and came back to him having a person use the machine, which is totally fine. So I told him I have one set left and I'm done, meaning they can use it all they want in two minutes. He immediately gets a tone with me and says "leaving your phone here doesn't mean anything". I didn't even mention my phone being there.

Then I look and realize he left my phone on the ground directly under where this lady's feet go to get off the machine. So as she's stepping off, she puts her foot on my phone then shuffles it around to get to the ground. If you're going to take a machine that's being used, at least make sure you're not going to be stepping on the person's belongings

This isn't a crazy huge deal, but if you're going to work at a gym, you should probably know basic etiquette such as: if you're going to use a machine that someone else is using, make sure you're not going to step on their things

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★ 5

Great gym with amazing staff and great equipment.

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★ 5

Nice gym with great equipment. Brittany at the Mcafe was particularly nice and welcoming.

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★ 5

Brittany makes the best smoothies!

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★ 5

Brittany is such a wonderful representative for Mountainside Fitness. She is friendly, attentive and helpful. Thank you Brittany for taking good care of us.

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★ 4

Clean facility with great workout equipment with younger staff.
The InBody test in turn tracks the progress to stay fit and healthy.

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★ 5

Brittany and Bryant are so nice and welcoming! I always looked forward to seeing them! Would highly recommend

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★ 5

Brittany is an awesome personal trainer! She is always so friendly, positive and truly cares about helping her clients. I am so grateful I was matched up with her and know that she will push me to improve every session!

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★ 5

Brittany is the best! Very personable and attentive to members needs :)

Great trainer, go sign up and see her.

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★ 5

i love coming to mountainside on Shea all of the staff is very friendly especially Brittany !
They have lots of equipment it’s always clean and all of the TVs work on the treadmill and elliptical and it’s light, bright, and very inviting!

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★ 5

I highly recommend Mountainside Fitness on 116th St. & Shea. The staff is friendly when you arrive or say goodbye until your next visit. If you are looking for a nice, clean and local neighborhood gym then look no where else. They take pride in their gym the way it looks and the environment you workout in.

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★ 5

Clean faculties and nice staff! Love working out here!

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★ 5

Great place to workout! great staff, nice equipment and it is very convenient!

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★ 5

We have had a family membership at Mountainside for over 10 years. Its a fun, family friendly gym with a variety of classes, cardio equipment and weights. Friendly staff and very pleased with this gym and everything it has to offer!

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★ 5

I have been going to this location for over 15 years and have always been pleased with the facilities and customer service. I lost an AirPod and one of the team members, Landon, saw it and recovered it for me. Saved me having to get a whole new pair! Thanks Landon.

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★ 5

Great staff in the front desk Brittany is a gem. Equipment works and clean facility

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★ 5

The staff at this gym make it amazing! Brittany and Bryant up front are incredible!!. They are always so cheerful, kind, welcome me by name when I come in and say goodbye when I leave. It always puts a smile on my face! It truly is a personalized experience and they are now friends I look forward to seeing while I'm there. If you need childcare, Alissa and Justine in the kids club are fantastic! Your kiddos will have a wonderful time with them. The gym itself is usually crowded and it can be hard to get equipment or space to work out, but that's pretty standard. If you're looking for a gym where the people make the experience better, this is it!

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★ 5

I've been a member of a few gyms near Fountain Hills, and Mountainside Fitness is my favorite. I've also tried most, if not all of the Mountainside Fitness locations, and once again I must say the location on Shea and 116th is the best. IMO they have better equipment, they keep it clean, and perhaps the best thing of all is the super friendly and helpful staff. Brittany at the front desk is the most welcoming host ever, and Alissa in daycare is super friendly. Other staff members have also been great, but these two in general really go above and beyond to make me feel welcomed and make my gym experience an A+ experience!!

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★ 5

Always a pleasure coming in, friendly staff and very helpful, Brittany specifically is always friendly and nice to talk to.

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★ 5

As a former fitness manager at this location I am loving the updates. Brittany is a breath of fresh air and always has a warm smile in her face to welcome me in!

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★ 5

Brittany is always helpful and friendly!

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★ 5

Yo Brittany is the best worker! Always amazing energy over here!

Source: Google

★ 5

Favorite gym in the valley! Brittany at the front desk and the rest of the employees really make you feel right at home and always have a smile on their face. Amazing equipment and great atmosphere, highly recommend this gym!

Source: Google

★ 5

I have been coming here for years and have always had a great experience! The staff is always so nice and helpful. If you’re looking for a gym, this is the place to be!

Source: Google

★ 5

Brittany and Bryant are spectacular at this facility! Thank you for going above and beyond and making my experience at mountainside even better.

Source: Google

★ 5

Clean, close to home, has a good variety of classes and the staff is very friendly and always helpful. Brittany always greets us with a smile, which is a great way to start the day!

Source: Google

★ 5

Enjoy the convenience of this location. The staff, and Brittany at the front desk in particular, are great.

Source: Google

★ 5

Love the environment, setup, and equipment of this gym! I especially appreciate the employees Brittany, JD, Jackson, and Blake, who are very welcoming! They know guests by name and give off positive energy every time I come and go from the gym.

Source: Google

★ 5

Brittany at the front desk is just amazing! She is so friendly, welcoming, and always has the biggest smile. It makes my day when I see her at the front desk. I am always seeing her help other employees and members. She’s a gem!

Source: Google

★ 5

I just really enjoy coming into this gym after being a member for 11 years. The front desk staff Brittany and Bryant really elevate the gym membership experience. They know my name and my husbands, they are always smiling and welcoming, they have the most professional customer service experience, and really make this gym stand out among the other competition out there. It's a really clean facility too and they have excellent trainers.
The gym has been great but with the front desk staff Brittany and Bryant, I feel like they finally hit the mark with hiring the best!!!!!

Source: Google

★ 5

Love this location. People are wonderful from the instructors to the staff. Always clean and Brittany and Bryant are sensational!! They should clone them!

Source: Google

★ 5

Brittany is absolutely awesome!!! Always smiling, greats everyone on the way in and sends everyone out with a smile and a “have a great day!”

Source: Google

★ 5

Great gym and staff, Brittany at the front desk is always very helpful and nice to talk to.

Source: Google

★ 5

Brittany at Mountainside Fitness Shea location is a rockstar. She does it all. Greets people, trains members and makes this just a wonderful gym to be part of!

Source: Google

★ 5

Brittany's impact at the front desk is truly remarkable! Her welcoming and friendly demeanor creates a positive first impression for clients and visitors, setting the stage for a pleasant and enjoyable experience at the gym. Her professionalism and customer-centric approach go above and beyond, ensuring that customers feel valued and cared for during their interactions. I always look forward to seeing Brittany at the front desk and that speaks about the positive impact she has on the gym's atmosphere. Her friendly greetings even as you leave the gym show her commitment to building strong relationships with customers and leaving a lasting positive impression. Having a front desk employee like Brittany is undoubtedly a significant asset for the gym.

Source: Google

★ 5

The gym is convenient and doesn’t smell like wet moldy socks. Brittany makes going to the gym bearable. From always making sure I haven’t left my phone behind to the smile on her face that lights up a room, Brittany,s positivity and motivation makes my workouts better.

Source: Google

★ 5

Brittany is the best front desk I’ve ever experienced here, she knows me by name and I never have to show my card, I just walk in and say hello.

Source: Google

★ 5

Brittany and Bryant are awesome! They are always in a good mood when I see them! Good vibes for the gym🙌🏼

Source: Google

★ 5

Brittany is a fantastic worker who always has positive energy when you walk in!

Source: Google

★ 5

Love everything but especially Brittany who works the front desk. She is welcoming professional and clearly loves what she’s doing. Always a smile always a hello.
She is definitely a keeper!

Source: Google

★ 5

Brittany & Bryant are the best!!! Raises all around!!

Source: Google

★ 5

Amazing gym!

Source: Google

★ 5

Brittany, Bryant, Blake, JD, and Rita at the front Desk at Mountainside are extremely professional, courteous and helpful. They are always friendly and are willing to go above and beyond for the members.

Source: Google

★ 5

Bryant, Brittany and Blake are very personable and are always there to help! They always take care of me when I come in to workout.

Source: Google

★ 1

If you want a company to keep running your card month after month after month. This after you’ve sent them the required letter stopping your out of contract membership. Then this is the place for you.

Source: Google

★ 1

Came here for a drop-in class because my friend is sub-teaching there this week. Drop-in price was $10. A very nice employee (that I felt pretty bad for) had to break it to me that the company recently changed it to $22.50. I had just heard the front desk guy on the phone tell someone the gym membership is $41/mo. So I replied, "That's half a month's membership price!" She replied with a cringe that yes, that is the idea, because they are being pushed to enroll more members. So apparently this jacked up price is supposed to make me want to join this gym. At $15 I would have paid the fee. And I would have gone to another class of hers later this week. I do like Kai, instructor she is subbing for, and have considered dropping into her classes. NOPE. Not anymore!

I already belong to another gym and have a personal trainer. This "sales psychology" policy just backfired huge on me. I absolutely will never drop in at that price, nor join this gym even as a backup.

The gym floor was incredibly packed. There were people waiting for parking spaces because the parking lot was full. They don't seem to be short on members paying the monthly fees, but they are pushing for more.

Source: Google

★ 5

Source: Google

★ 5

Great gym experience! Kelsey and Julie were super helpful to an out of towner. Plenty of weights, cardio, etc. Well kept and clean... bonus

Source: Google

★ 5

I have been a member at this gym for about 2 years and absolutely love the childcare! They are all very kind and attentive!! I’ve just recently started bringing in my 8 month old baby and they do such a fantastic job with him! He loves his time in the childcare! He has gone to a few other Mountianside childcare’s and has to get picked up early but has been able to stay the whole time while in the Shea location! They are all very pleasant and thoughtful. We love this location!!

Source: Google

★ 5

McKenna Ballard the GM was awesome on showing us around the gym and helping us sign up for guests pasts.
Amazing person, great personality.

Source: Google

★ 5

Hi. I am Maria Patti, Instructor of Mountainside Fitness Shea since 2007. I am recommending Bryant at the front desk as one of the most wonderful employees we have ever had. He is a warm and courteous Indvidual who greets you in the morning with such happiness. He always remembers your name. He takes great pride in his position. What a gem!

Source: Google

★ 5

Mountainside Scottsdale Shea has had a lot of upgrades recently to include new machines and an area with several squat racks. It’s a great place to train. Bryant & Brittany are super friendly and accommodating. Highly recommend!

Source: Google

★ 5

I love when I walk through the door and am greeted by Bryant! He took the time to learn my name and he always welcomes me with a smile. It helps to start my workout with those good vibes!

Source: Google

★ 5

Update: Chandler and Mountainside immediately called me today to get this situation resolved. Chandler clearly told me that personal training at the gym and especially in this large of a group is not allowed. Nor is the behavior of this group called Elliott with taking off their shirts and chanting in the gym the type of behavior they want. I was very impressed and the team at Mountainside is also working on a etiquette class for teenagers. Very pleased with the response and professionalism!

I hate to do this but I have to let others know that this gym during peak times, early morning and late afternoons/ early evening is nearly intolerable. Today a mob called the Elliott group took over the gym and made it nearly impossible to get around. They all then took off their shirts, videotaped themselves and then posted for a group photo. If you are a professional and want to workout someone this likely is not for you. This picture was taken on 3/23/23 at 7:20am

Source: Google

★ 5

Love the recent remodel, huge open workout area, friendly staff, and very engaged trainers!

Source: Google

★ 1

After my family has been long time members I am still shocked at the lack of communication regarding my baby brothers membership ban. This is a terrible way to treat long time patrons of your business.

Please call me back as you promised. I will be happy to update my review once the situation has been resolved.

Source: Google

★ 5

One of my absolute favorite gyms

Source: Google

★ 1

Too Packed! Very uncomfortable working out.

Source: Google

★ 1

Nicolette told me over the phone that the basketball courts were open but after my 25 minutes car ride I came to see that the courts were still renovating.

Source: Google