★ 5

Amy is the best, most accommodating coach. Great playlist, great motivation.

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★ 5

This gym is the best. The entire experience is perfect—from the coaches to the local community.

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★ 1

I have over 250 classes at over 23 studios across the country, by far the worst equipment/studio i have been too. Multiple pieces of equipment broken. Coach and front desk team were awesome!

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★ 5

Complimentary 3 hour parking pass, just park under the Cityscape lot.

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★ 5

Orangetheory Fitness is a game-changer! No matter your fitness level, you'll find a challenging and effective workout. The energetic coaches keep you motivated, and the personalized feel of the group classes is incredible. I've gotten better results with Orangetheory Fitness than with personal trainers, and at a fraction of the price. Highly recommend!

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★ 3

When I first joined, I thought I’d be leaving this studio a 5-star review. The workouts and coaches were excellent. However, a series of billing issues soured my entire Orangetheory experience.

Despite requesting refunds for multiple auto-billing errors, the final charge wasn’t refunded. I had communicated my intention to leave in December from the moment I joined and didn’t use the classes from that package.

Orangetheory can be a great choice if you commit to one membership rate long-term. However, if you need flexibility or a short-term membership like I did, be prepared for potential frustrations.

Edit: Thank you to Cameran for reaching out and resolving the billing issues completely :)

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★ 5

5 stars for head coach Amy!!!! The best!

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★ 1

Don’t give them your contact info. If you don’t want to sign up they harass you endlessly. I asked them repeatedly to stop emailing and texting/calling me and eventually I had to block them.

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★ 5

What an unexpected gem! I travel a lot for work and have been to at least 50 or more OTF studios around the country. I don’t think I’ve ever been to one where the vibe is so on point. I felt welcomed, encouraged, and motivated to give my all to the workout. I was in town for a conference and expected to go 1–2 times, but the energy I got from this studio was so great, I planned my days around making sure I got to OTF. Thank you to Amy and the rest of the team for creating such a welcoming place. You’ll definitely see me next time I’m in Phoenix—I’d go out of my way to visit again!!

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★ 5

I'm not new to OTF... years in actually but I love this studio because of the people who work there!! Amy is *amazing* at what she does... you can tell she cares & knows what she's talking about & motivates! Makenna is full of energy & life & pumps you up while also keeping a close eye on your workouts so you know how to improve where you can improve. Julia at the front is so sweet and helpful.

I'm really glad I tried something different & it's worth the little drive it takes me each time.

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★ 5

As someone who used to hate working out and could never find the motivation to do it, Orangetheory has completely changed the way I see working out. I actually look forward to going to class and feel motivated to give it my all (as opposed to going to the gym where I didn’t feel comfortable or motivated to give it my all).

This is hugely because of Amy, one of the trainers at this location. I swear she is made for this. She is the embodiment of Orangetheory. She makes sure she knows everyone’s name and their goals and is motivating throughout the workout, keeping my stamina and energy up. If she sees you doing something incorrectly, she very discreetly comes over and helps you in such a kind manner - not making you feel bad and not distracting to others. She says things throughout the workout to help change your perspective and keep pushing. I cannot compliment her enough! She has changed the way I see working out and I am so grateful!

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★ 5

I love this gym so much. I’ve lost 25+ lbs and recovered from shoulder and knee injuries. I’m 63 and after 6 months I’ve regained balance and reflexes I thought were gone for good. The manager, Amy, is amazing. The whole crew is professional and kind; the other member are so nice.

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★ 5

Amy is always the best part of starting my day when I make it to a morning class! She is so encouraging, supportive and patient. She consistently looks out for what is best for you as an individual, and I have greatly appreciated every opportunity to work with her.😊

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★ 5

Awesome studio. Friendly staff, terrific coaches, and cool members.

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★ 5

I recently decided I needed to get back into shape. I decided Orangetheory Fitness would be a good place to start as they are known for their water rowers and I have one at home. I am in my late 50's so different from the average gym attendee. However, Coach Amy, the studio manager, has been so welcoming and giving me lots of tips to help me get up to speed. It feels so good to get my heart rate up into the "orange" and "red" zones! I love Orangetheory Fitness!

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★ 5

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★ 5

Amy & Makenna bring the best energy, music & personality to this location! For someone who's coming back from a fitness hiatus - OTF has helped me a lot. The studio is darker so you don't feel as exposed if you're not comfortable working out in front of people like you used to - you can shut your brain off while the coaches tell you what to do and when to do it - & even though classes run all day by the same coaches they make you feel like it's their first class of the day. 10/10 recommend.

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★ 5

This is the most efficient workout and quickest hour of my day, I’m seeing results so quickly. Amy is the best manager and coach. Her energy is 🔥 I always strive to match hers.

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★ 5

Best workouts around. Coach Amy is amazing!

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★ 5

This is THEE orange theory studio. You can take classes anywhere but this is the best studio. Amy is such a great coach and you can tell she genuinely cares about the students. Orange theory is great but this studio has a different energy that you can feel

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★ 5

The workouts are fun and challenging, unlike traditional gyms I don’t have to worry about coming up with a workout plan, all I need to worry about is showing up and bringing plenty of water!

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★ 5

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★ 5

Great studio, love all the coaches

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★ 5

This is the friendliest OTF in Phoenix. If you're looking for a place to go for a good workout AND feel a sense of community, this is the best one. The owner, Amy, is the most loving person in the world and makes you feel so welcomed. Every coach has their own style, all good in their own way.

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★ 5

Honestly I was so nervous to try a group fitness class. Manager Amy encouraged me to come try classes and now I am obsessed! All the coaches I've tried have been amazing. Great workouts. Everyone there is kind. Highly recommend

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★ 5

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★ 5

OFT Central is the best! Amazing coaches who truly care, great facility, and we love the workout templates.

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★ 1

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★ 5

Amy is awesome and takes care of everyone really well!

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★ 5

The manager Amy truly makes this studio extra special. Even though I can’t attend this studio physically as often as I would like, I have loved working with Amy. She is always so flexible and helps create a plan that fits your needs. I highly recommend this studio, Amy, and OTF as a whole to everyone!

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★ 5

The workout was awesome and the staff was knowledgeable and welcoming.

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★ 5

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★ 5

I love this place! This is my first time back at Orangetheory in two years and coach Amy made sure we all understood the class and she was there to help us there. Amy keeps us all accountable and she will text to see when you are coming to class. The rest of the staff is really nice. I have always had a wonderful time coming to Orangetheory

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★ 5

OTF has changed my life and my lifestyle. I am healthier now than I have ever been. It's more than just a gym, it's a community of people that are encouraging supportive and inclusive.

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★ 5

Orange Theory has been a place I have chosen to call my “gym home” for almost a year. I’m never bored, the workouts are never the same, and it’s a great workout every time! The intensity is there if I put the work in and easily modified if I need it to be! The coaches are energetic and always push everyone to work their hardest. It feels as if I have my owner personal trainer at a fraction of the cost. Huge shout out to Studio Manager Amy, Coach Lori, Coach Kelsey and all of the amazing staff.

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★ 5

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★ 5

Changed my life. It is worth every penny, sign up!!!

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★ 5

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★ 5

Amy is literally the best! Makes coming to the gym soo worthwhile

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★ 5

Amy is encouraging and attentive to my needs in coming back from knee surgery. She genuinely cares about every member.

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★ 5

Awesome staff!!! Everyone at the DT PHX location has been amazing and makes you feel very welcome!

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★ 5

Great place! Caring staff that motivate and push you. They really get to know everyone that goes there. Not only great for the physical health but mental health as well.

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★ 5

Great gym, everyone here is friendly and the workouts are tough but rewarding. Happy to have found this place!

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★ 5

Friendly coaches and staff, good workout

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★ 5

I CANNOT say enough about the vibe this location has!! I love how welcome everyone makes you feel! The energy, the music, the instructors... I mean OBSESSED! Still a newbie...and I've taken classes with Amy and Lori and I love how helpful and energetic they are! Thank you OT Downtown!

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★ 5

The BEST OTF I have been to yet! Amy is an awesome instructor and I enjoyed my Lift 45 and 2G workouts when I was in the area. If you are in DTPHX, go take a class with Amy!

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★ 5

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★ 5

Redefine your idea of workout “class” : OT is inclusive and fun while helping to target your most effective workout.

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★ 5

Amy was helpful in signing up and helped me figure out the best package for my situation. The class was great. It could be modified for various fitness levels. It was cool to see my heart rate on a screen.

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★ 5

One of the very best studios! Amazing staff! Fantastic dynamic! Professional, genuine and just all over awesome!

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★ 4

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★ 5

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★ 5

The coaches are amazing and really push the class to do better.

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★ 5

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★ 5

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★ 5

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★ 5

I am very grateful for the atmosphere and community created here. If you are thinking about trying something new to improve your fitness , or to even get started for the first time

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Great studio and wonderful experience. The only issue with it is the city closing different roads every time I visit. If you aren't a local l, it's hard to navigate through those road closures.

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★ 5

Amy led a great, tough lift 45 class. It was nice to hear Amy encourage class participants by name throughout. I enjoyed seeing my heart rate / rate of exertion and being able to monitor it throughout the class. Lastly, I'm glad there were plenty of wipes available to disinfect the equipment.

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★ 5

I was nervous about trying out Orangetheory because cardio has never been a strength of mine, but it’s been so much fun! I tried out my first class last week and signed up for a membership that same night. A big reason for that is because of Coach Amy. She is so motivational and encouraging, and is super friendly. You should definitely come to the downtown Phoenix location if you’ve been wanting to give Orangetheory a shot!

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★ 5

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★ 5

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★ 1

Terrible customer service. Tore my ACL and had surgery after buying a package and the store wouldn’t let me refund. Maybe corporate can give the staff lessons on empathy.

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★ 5

Hard work but fun! It’s worth the burn!

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★ 5

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★ 5

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★ 5

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★ 5

I was in town for two weeks which stretched to four for a family matter, and I thought it would be fun to give the OrangeTheory down the street from my hotel a try. I'd heard about it from a friend and wondered if it was going to be gimmicky but I ended up really liking it. Amy was super helpful getting me set up with a short term package, and walked me through what to expect in classes. The classes are a nice combination of HIIT cardio and weightlifting, with a few different class formats available throughout the week. At home I mostly do weighlifting with running on alternate days, but the OrangeTheory classes kicked my butt in a good way. There were attendees of all different types and they were very welcoming. If I lived here I would 100% buy a monthly membership - great people, music, and motivation!

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★ 5

I travel a lot for work and it's great to find a good gym away from home. This was a great experience. Kelsey was fantastic and kept the whole class motivated and moving. As I will be spending more time in Phoenix going forward, I'll be visiting more often. Keep up the great work OT Phoenix!

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★ 5

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★ 5

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★ 5

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★ 5

I love OTF Downtown. The members are warm, welcoming, and encouraging. The coaches are out of the world motivating. The most amazing coach lineup....Amy, Haley, Kalehl, and Amber. They truly care about every member they coach. They are knowledgeable, helpful, and practice what they preach. I have never tried another OTF, I have what I need at Downtown. I love my OTF Family.

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★ 5

Love this place. Love Coach Amy! And absolutely love that it literally feels like cheers where everyone knows your name. Great community!!!

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★ 5

It was hard and I could "see" how hard I was working on the screen. With the combination of the technology and the coach pushing us to our limits, I have not had such a great workout in a long time and really appreciated it! Can't wait to get back in there :)

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★ 5

Fun

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★ 3

Good concept . For delivery

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★ 5

Amy loves her gym and her people! Best gym manager ever - genuinely cares for the gym and the people. Shes always asking for feedback on the workouts and finding ways to incorporate new things and make the workouts better for the members!

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★ 5

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★ 5

Great customer service, all the staff is pretty cool.

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★ 5

I have a studio literally 2 minutes from my house that I refuse to go to because this studio is so much better.

10/10 all round & definitely book a class with Amy, if you can. Awesome coach.

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★ 5

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★ 5

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★ 5

This location is amazing. Orange theory offers a great workout for all experience levels. This location has easy parking, great coaches and plenty of class times. It’s perfect if you work or live close to downtown Phoenix.

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★ 5

Rachel and Amy do a great job of keeping my spirits and energy high even through the toughest part of a workout. I’m so happy to have found this place, it’s become my morning ritual and sets the tone perfectly for a productive day :)

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★ 5

Best gym I’ve been to in years. The coaches are great and everything in here is always spotless. I am also so impressed with the measures they are taking trying to keep their members safe through Covid-19. Can’t recommend this place enough.

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★ 5

Amazing workout!!! Will definitely get you in shape!

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★ 5

This workout is awesome. Thought it was for girls only but I was wrong!

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★ 5

Downtown Orange Theory is a special community! Rachel, Amy and Tiffany are amazing coaches who really know how to motivate you. Nothing beats the feeling of when I walk out of the studio post-workout. If you're looking for a great workout that you can take at your pace, I highly recommend!

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★ 5

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★ 5

Killer workouts every time! The staff & coaches are super fun and engaging 💪🔥

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★ 5

This place is amazing and just what I needed. With the help of Amy, Rachel, and the other staff at Orangetheory downtown, I have lost a total of 44 pounds and counting. They provide excellent guidance throughout the workouts. There has never been any pressure to “push” my limits too far. Thank you Amy, Rachel, and Cameran!!!

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★ 5

The coaches are amazing and always push you beyond your limits! I’ve been feeling so much more energized since starting my Orangetheory journey and have noticed more stamina in my workouts!

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★ 5

Great workouts, great staff and environment!

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★ 5

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★ 5

Can't go wrong with a 1 hr session under the orange lights

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★ 3

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★ 5

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★ 5

Everyone is always friendly, the workouts are hard, and the music is great. Every session challenges me to push harder!!

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★ 5

The staff was amazingly helpful in explaining the Orange Theory system to me and how it works. And coach James was so welcoming and took time to explain the machines to me before class and walked me through my results after class and also made sure I was getting it during class. I enjoyed myself very much. Great location, great team, great workout for my first of many classes.

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★ 5

Great studio. Friendly staff. Andres made me feel so welcome. And James had the most amazing playlist!

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★ 5

I love OTF, and this studio esp. Everyone from the coaches, to staff, to the community of members are so welcoming and nice. I'm happy to call it my home studio.

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★ 5

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★ 5

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★ 5

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★ 5

Just finished my first workout as a visitor at this location. I have to say the team inside was incredible and the coach (James) was fantastic!!!! I was blown away by the customer centricity.

Thanks for being so welcoming to a visitor and making me feel like a member of your OTF team:-)

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★ 3

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★ 5

Stopped in to my workout home away from home while in Phoenix. Loved every minute of my week. Thanks for the (always) great workout and hospitality. Thanks to Justin, Xavier and Breanna :)

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★ 5

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★ 5

For the last 10 months that I have been to Orangetheory not once has a workout been the same. It is new every time and I love that. I also appreciate the time and effort that is put into it by the coaches. They explain the purpose behind every workout and what muscle groups we were targeting. It helped me expand my knowledge of workouts.

Coach Jordan is amazing and so is the staff at the Downtown location. I feel like I’m family and part of this large support group that has your best interest at heart.

Orangetheory has a science behind it and my transformation from last year to now, proves it. It’s truly for anyone, whether you’re working out for the first time or if you’ve been working out every day of your life. Don’t let the cost of it be the reason why you don’t try it. You truly get your money’s worth AND MORE.

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★ 5

Love this place. The trainers truly care, the feedback is helpful and motivating, and the other patrons are a lot of fun!

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★ 5

The trainers help tremendously!!! I never feel uncomfortable or self-conscious with the workouts. The front desk people know me by name and that's a great feeling. Not to mention how clean the place is! Plus, the workout is the best in town!

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★ 5

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★ 5

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★ 5

This is a great place to workout! The trainers are really cool and helpful; they tell you what workout your body needs. They'll assist you if you have questions regarding the equipment and even guide you. Five stars to that!

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★ 5

The staff is GREAT friendly and always with a smile. Coaches will keep you motivated throughout the full hour. The bathrooms and restrooms are always clean and well maintained.

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★ 5

I always feel great after completing a workout and always disappointed when I miss a planned session. The coaches and staff are all amazing. They know how to encourage you, challenge you, and congratulate you. Highly recommend!

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★ 5

It's like a box of chocolates, you never know what your going to get.

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★ 5

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★ 1

I am travelling on bus8enss and they wanted $28 to drop in and workout...that's nuts

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★ 5

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★ 5

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★ 5

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★ 5

If you need a reminder of how capable you are of pushing yourself and how strong you are, this is your jam! I was sore for 2-3 days, yesss :)

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Most effective workout around!!

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★ 5

Love this place! All of the coaches are really inviting, knowledgeable, friendly and really help you do the best you can do. It is a high energy atmosphere and I am so happy I found this place

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★ 5

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★ 5

I really enjoy the structure and being guided through my whole workout. I like the mix of cardio and weight training/floor exercises. It's fun being in a group setting where everyone is working hard. It's very motivating!

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★ 5

Great workout, keeps your energy going at all times and I love how you can track your heart rate on the monitors and also get the results at the end of the work out via email.

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★ 5

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★ 5

Orangetheory offers a total body workout in one hour. This is helpful with my busy work schedule. The classes are never the same, so you never get bored.

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★ 5

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★ 5

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★ 5

Amazing workout! Love the trainers they care about your success. The class goes by fast and is definitely a challenge.

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★ 5

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★ 5

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★ 5

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★ 5

Super awesome work out if you haven't gone before you must try it out AMAZING and Jennifer was so motivating

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Low impact high energy group workouts are better than I could have imagined. So far I've had Jordan and Colton and Melissa as instructors and they are both excellent. The ability to be able to handle large classes while making everyone feel like they are getting close personal attention is quite a skill. I do my best to attend their classes.

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★ 5

Excellent coaches, friendly staff, workouts are never boring and lastly, the program works!

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★ 5

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★ 5

I love every everything about this place. The workouts are great, the trainers are awesome, the space is organized well, I enjoy the commeraderie with the the other people in class, the heart rate monitors & results email make it easy to monitor your progress, all of which is why I am proud to rock my OTF gear and spread the word. These workouts will help you meet whatever fitness goal you have - get stronger, sleep better, build muscle, train for an event, tone up, lose weight, gain confidence.

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★ 5

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★ 5

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★ 5

The trainers are upbeat and positive, the workouts are perfect combinations of cardio and weights, and I am always pushed to do my best leaving me feeling fantastic.

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★ 5

The heart rate monitor showing my progress on the screen gave me a sense of friendly competitiveness. Working out together as a team with the trainer giving step by step instructions made it extremely enjoyable! The different work-out routines were my personal favorite. This is not your typical fitness center. I would definitely recommend Orange Theory to anyone who has found "going to the gym" unmotivating & boring.

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★ 5

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★ 5

I love this location and workout! The staff know your name and are extremely encouraging/welcoming. Colton Smith is the absolute best instructor and is a top notch professional -- I've been to multiple locations and he rises above all other coaches. He is a strong motivator and has the educational background to ensure that no one is getting injured. It's a pleasure to recommend the location.

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★ 5

I Absolutely LOVE Orange Theory Fitness Down Town! Started four months ago and now down 23lbs. I have always been one to workout on my own, but OTF has given me that extra push I need. Feeling great and most definitely seeing the results I want. The entire staff is friendly. All of the trainers are wonderful but I must say Anthony is hands down my favorite of them all. He is very helpful, motivating and joyful which makes for a awesome and fun workout. Always looking forward to that one hour of my day....

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★ 5

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★ 5

If you love not being bored, this is the best varied work out that gets you going for an hour and after you work out your still burning calories.

Source: Google