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Orangetheory Fitness in Phoenix, AZ offers heart rate zone training that delivers a smarter way to work out. Experience an expertly designed, full-body group workout combining cardio and strength training with real-time tracking for measurable results you can see and feel. Here in Phoenix, your heart rate sets the pace, enabling our triple-certified coaches to get you into the optimal zone. The result is a personalized fitness experience tailored to your fitness level.
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Reviews
Nisa Cortes
★ 5
420 classes and counting…I am so grateful for OTF and specifically this location!! The coaches are so supportive and encouraging. The members are also warm and welcoming. And the workouts are challenging yet fun!! I couldn’t ask for a better space to work out!
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Megan Ferguson
★ 5
I love this studio! Orange Theory is such an important part of my overall wellness and coming to this clean and well-run studio right down the street from my house makes working out so much better.
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Tina Huerta
★ 5
This gym is honestly the best I’ve ever joined! The trainers are amazing—they keep you fired up while still helping you push at your own pace. And the community? Truly next-level supportive. I can’t stop raving about the OTF South Mountain location.
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n e
★ 5
It's been a year since I joined Orange Theory! I've seen progress and accomplished goals I didn't think I could. One of the biggest takeaway is the impact it's made on my mental health and willingness to push myself to new limits. This would not be possible without the support and guidance of the coaches and wonderful staff at OT South Mountain. A special shoutout to Coach Michelle!!! When I thought I could only handle 15lb weights, she brought me 20lb and now I get the 30s 😄. Been to a few different ones out of state and let me just say this one is the best when it comes to staff and the space 😎.
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Liz Brush
★ 5
I joined OTFSM in May this year and don’t know why I hadn’t joined sooner! The staff is amazing and the coaches are awesome! If you’re thinking about joining— join :)
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Ashlee Halsell
★ 5
Such a great workout and this studio has the best coaches! When the person next to you is working their butt off, you are not going to slack. Love OTF!!
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Bill Clem
★ 5
The most amazing workout there is! It has changed my body for the best.
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Cameron Broniarczyk
★ 5
This gym has given me the best gym experience I’ve ever had. The trainers guide you through workouts that are as hard as you make them. I just reached one year and I feel healthier, stronger, more confident, and my clothes fit better. The other members are supportive and friendly. The gym is always clean and the equipment is perfect. I can’t stop myself from recommending this place to anyone who will listen.
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Michelle Lopez
★ 5
Absolutely love my OT family at South Mountain. Great coaches and atmosphere. They are so kind and I have horrible knee problems and they always provide me an alternative on days when my knees just aren’t making things happen.
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Elisabeth Moore
★ 5
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Omkar Sukhtankar
★ 5
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Daniel Hernandez
★ 5
I've done so many different types of workouts from boxing, kickboxing, circuit training, and the Big gym of death. this place ranks at the top. your cardio is being measured real time so you are accountable to the coach and to yourself (on a big screen!). The workouts alternate between the treadmill, rowing machine and circuit training with weights. the workouts are great, well-planned, the music is upbeat, and the coaches are personable and encouraging. definitely enjoy my workouts here. If you are looking for a new place that is a little different, both tough but gratifying, definitely give it a try.
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Crystal Garza
★ 5
Love going to the classes, everyone and coaches are nice, very clean
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kristi goyette
★ 5
Wonderful group of people. Couch Michelle has been so supportive of my special circumstances.
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arlene ruiz
★ 5
The best 👌
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Tonni McGee (Tonni27)
★ 5
I love the personal coaching, the amazing customer service, and the overall quality of the workouts. I already feel stronger with more endurance after just 2 weeks.
3/14/21 - I felt compelled to come back and modify my review. After 1 month only, I am definitely stronger and my cardiovascular endurance has improved. Initially, I power walked during the treadmill segments. Currently, I run at my own pace as I build my endurance. I have not run like this since I was in my 20's. In my early 50's, I feel like I have boundless energy. with no aches nor pain. The personal coaching is like having a personal trainer, at a fraction of the price. The coaches motivate and push participants throughout the session. The personal attention given by the coaches is encouraging and motivating. I'm amazed that the staff and the coaches know my name! I appreciate when the coaches correct my form, and when they call my name over their microphoned headset, "Good job Ratunda". I love, love, love this place! I can't say enough wonderful things about it!
5/28/21 ****Update**** - Still loving OTF! I love how effective and efficient the workouts are. I feel like I've been working out all of my life, with no real, noticeable results. In the short period of time that I've been working out at Orange Theory (about 4 months), I've love 18 lbs, and gained so much energy and confidence!
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Romona Davis
★ 5
OTF South Mountain has Amazingly knowledgeable and engaging and energetic coaches with a positive motivational style of teaching!
Friendly Accountability in a group setting. I love my results!
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Andriele DaSilva
★ 5
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Daniela Dominguez
★ 5
I was in town for work and had time to squeeze a workout before my flight back home, so I stopped by this OTF location and I felt so welcomed and taken care of by Sebastian, Chantelle (not sure if spelled correctly sorry!) and Coach Chad. It’s awesome that the happy OTF vibes transfer from one location to another no matter where you’re at. Will definitely come back next time I’m in Phoenix :)
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Alisa Collins
★ 5
First time at Orangetheory. Michelle is a great coach. She pays attention to us and offers good suggestions making for a good experience and workout. Woo hoo... doing hard things.
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Ramon Forrest
★ 5
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Sheila Navi
★ 5
I'm from Los Angeles and have been an OTF member for nearly 10 years. This studio reminds me of what OTF used to be like back home. Taylor may be new but I took her class today and she was wonderful! So are the rest of the staff here. There's a sense of community that no longer exists back in LA and the prices are $50 less per month than LA, so if you've' ever wanted to give OTF a go, this is a wonderful location to do so.
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taynã vieira
★ 5
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Karissa Meldrum
★ 5
Fun class and great music. 👍🏼
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Eva Ortega
★ 5
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francis202004
★ 5
I have been a member for more than two months and I am loving it coach Chad and coach Michelle are awesome. I honestly recommend orange theory to everyone and anyone.
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Chante Baker
★ 5
Wonderful staff/coach’s! They make you want to come and workout daily. Very encouraging and helpful in your fitness and health journey.
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Hanna Wooldridge
★ 5
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Bubbls B
★ 5
Edit: since Angela left, this OT has been AMAZING!! Coach Michelle is so helpful & friendly & makes everyone feel like one big awesome family! They offer great workshops & events & every workout becomes fun & invigorating. The staff are all so great, I don't even know how they can keep everyone's names straight as they greet us all!
OT is a staple in my life. Love the people, the workouts, it's amazing. Sometimes this particular gym can be fee happy, but otherwise I love it here.
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Hanns Almendares
★ 5
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Estela Pena
★ 5
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maddy hodson
★ 5
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Rebecca L
★ 5
I love the rotations in class and that I can learn from the coaches and go at my own pace!
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Megan Malone
★ 5
Been coming to Southie for 5 years and love the people and the location. The staff is sweet and it's a blast. Stop thinking about it and join us, get in the best shape of your life
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Kimberly Bohn
★ 5
I tried working out on my own for years and joined Orangetheory 6 months ago. What a difference! I feel great and can’t wait for the next class. The coaches are amazing, staff is friendly and the community is great. I highly recommend this location!!
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Lauren Iden
★ 5
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Nate Keisling
★ 5
Great studio and coaches. OT is easily the best way to fit fitness into a busy schedule and works wonders for all levels of ability!
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Katie Phillips
★ 5
Just joined again and love this location. Staff and coaches are super helpful - love OTF!
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Brian H
★ 5
Another great workout this morning at OTF-South Mountain! The staff is always welcoming and Coach Chad pushes members to go above and beyond.
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Sarah Davis
★ 5
LOVE this studio!!! Coach Michelle and Coach Chad are AWESOME
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edeline p
★ 5
Amazing, amazing 🤩 gym love the coaches, front staff, and members. It feels like home there, it is my fitness family! 🤤
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Grace Chrysilla
★ 5
I joined OTF South Mountain back in April. I absolutely loved it the moment I did my first class! I love that each class motivates you to compete with yourself to build endurance and strength. The head coach, Michelle has been incredibly nice and welcoming. She fixed my running and lifting postures, so I could run longer 🤗. I really enjoy the different themes and events offered in classes and special events, such as yoga and self-defense classes.
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Ender Teco
★ 5
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Brittany Preston
★ 5
I have felt very welcomed at OTF-South Mountain as a short term guest from an out of state studio! Everyone is so welcoming from the front desk to members to coaches! Definitely recommend checking out this location :)
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Victoria Scott
★ 5
Amazing!
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AnnAlisa Cook
★ 5
Wonderful team, love coming here
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Stacia Wilson
★ 5
Orange Thoery South Mountain is the best! Love Coach Michelle and Coach Chad!
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Stephanie Ramirez
★ 5
OTF South Mountain Is AMAZING! great coaches (Michelle and Chad are the best!) front desk staff (Katie and Lizzy) are wonderful and members are fun! It’s such a great work out! I highly recommend! 🧡
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Erin Shriner
★ 5
I've been a member for just over a year now. The coaches are knowledgeable and encouraging. The staff is friendly. The workouts are well rounded and they make it fun by adding themed workouts, challenges, and personal benchmarks. You sign up for your classes which really helps hold you accountable to showing up. I love OrangeTheory, it truly is a great investment in yourself.
(On a side note, a couple of low reviews mentioned unprofessional staff. There have been staff changes since then, and they are all professional and kind!)
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Paula Temple
★ 5
Love this studio for so many reasons - the location, the staff, the members, the energy! OTF is the best workout I can get in 60 min and I’m constantly challenged and always improving.
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Heidi McIvor-Allen
★ 5
Over 6 months pregnant and still getting my 3+ workouts in! Love our coaches and how they help me modify workouts as needed. It’s a very supportive environment. Going on almost 2 years and so thankful for OTF!
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Chelsea Elizabeth Tomlinson
★ 5
Absolutely love this OTF. Coaches and front desk are so kind, helpful and friendly and the members are also awesome. Highly recommend giving it a shot and joining!!
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Kristiana Jenkins
★ 5
Been coming here for 18 months and it has been such a great adventure. I came here 3 months postpartum at 220 lbs and today I am 40 lbs down and maintaining. I am more focused on toning. There is so many fun and exciting stuff vents that keep you motivated but also bring the community closer. The coaches and staff are amazing. Chad and Michelle always are a blast to be around. I love my OTF family 🤍
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JP Allen
★ 5
Michelle leads a friendly staff that is super encouraging and knowledgeable. I’ve been working out here for almost two years and it’s been a game changer. At other gyms I’ve been to you’re on your own with limited help. It so much better and fun being a part of a group class. Other members are supportive and I’ve been reaching goals little by little. Just ran the fastest 2.5 mile run today than I have since high school. Clothes are fitting better and my overall mood is better. Highly recommend the south mountain location.
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Julianne Jentgens
★ 5
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Marguerite Abrahamson
★ 5
I love OTF! Working out is fun here, and it’s so rewarding to see the progress I’ve made since starting!
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Arun
★ 5
It was a true OTF experience. Molly was the coach and she was great. Greeted me and got to know me before the session started. She also kept checking with me thru the session which was impressive. The appointment thru the app was a breeze and the staff at the front desk made the paperwork process easy.
Overall a great session! It was a cross-studio workout for me and I'm impressed with the consistency that OTF brings. I love checking out different studios as I travel :)
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Shanna Kvam
★ 5
I have completely gotten behind the Orange Theory concept (6+ years of OTF). I get a great workout (way better than I could push myself on my own), I refuse to pay the no show/late cancel fee (so I get up, even when an extra hour of sleep seems so much better), and I have become stronger, faster and healthier because OTF. I am grateful that South Mountain OTF is so convenient, friendly, and consistent.
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Carolina Mardueño
★ 5
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Rhyan Geiger Lanich
★ 5
Good workout and nice staff. It is very clean instead and machines feel clean and well taken care of
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Jordan Calloway
★ 5
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Lashaunda Haynes
★ 5
The workout was great. They offer a free trial which awesome. It's clean and cool from the a/c, so you won't passout from over heating. The instructor Michelle is amazing. I will be getting a membership
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Brian H
★ 5
The Orangetheory Fitness workout is the best! I take a class every day. The coaches are fantastic, especially Head Coach Michelle. The staff is very welcoming and the new Studio Manager is great!
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Akalashi Vigue
★ 4
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Troy Taylor
★ 5
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Misty Esparza
★ 5
I love my otf family!!!! This is my medicine! Keeps me strong, keeps me healthy and pushes me outside my comfort zone!!!!
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Maanav Setlur
★ 5
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KoShiYuKi33
★ 1
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Bobby Flanagan
★ 5
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Brad Adkins
★ 3
I visit this studio nearly 4 times a week. The coaches are okay. The SAs however are another story. They play favorites - example - if you're their friend they won't charge you the $10 extra charge to borrow a heart rate monitor. But if you're not buddy buddy with them they will charge you even if yours dies in the middle of a workout. Not a great look when they speak to "consistency is key".
If we had a studio in Laveen I wouldn't travel to this one.
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Bridget Donovan
★ 5
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Lu Ocampo
★ 5
Great place and amazing friendly environment. I had anxiety the first time going but everyone was so focused on themselves, I was really motivated.
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Tiffany Brown
★ 5
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Justin Adams
★ 5
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Sarah Hernandez
★ 5
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Georgette Robinson
★ 5
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Lita Cardona
★ 5
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Jasmyn Bazurto
★ 5
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Anna Gadberry
★ 5
I love Orangetheory. The coaches are motivating and I love how they are willing to work with you, if you are unable to do the exact exercise. Working out is a hassle to me, but I enjoy OT. My favorite coaches are Head Coach Michelle, Brittney, Brittnee, and even Nate who recently filled in. I feel good about myself when I go in there, even when I know I don’t look and often don’t feel the best. I find the women coaches who I see weekly to be extremely supportive and I appreciate them.
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Wendy
★ 5
If you haven't joined your missing out. Highly motivating and always fun. #LIVEORANGE
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Arlene Ruiz
★ 5
My favorite place 😍
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Erika Hurn
★ 5
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Leah Meredith CPA
★ 1
I bought a heart monitor that goes around my chest. It wasn't working properly but I was refused a refund. The worker said that it was the most accurate kind and that it was only due to user error that it wouldn't work properly. Come to find out that there is a great percentage of people that have trouble with that one especially women with a dip in the middle of their chest.
I also called and asked if I could downgrade my membership. The desk attendant was less than helpful and said well I'll have to run it by Brittany first (even though it is within the contract to be able to change service with 30 days notice).
The workouts are good but the staff gives terrible customer service.
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Amaryah thaler
★ 5
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Aileen Trujillo
★ 5
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Chi Nwafor
★ 5
Kicked my behind. In a good way.
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Heather South
★ 5
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Suhair G.
★ 5
Awesome! high energy coaches and clean facility. Facility and staff are taking all precautions concerning COVID safety.
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Jillian Nakornthap
★ 1
I was really excited when I joined in February and then the pandemic hit. I tried multiple times to work with them to cancel my membership as I don’t feel comfortable going into a gym setting. They were unresponsive and unprofessional To my calls and emails. Do not go to this gym unless you want to deal with people that cannot respond and give you the run around. God willing I’ll be able to finally cancel and never ever use Orangetheory again!
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Samantha Turner
★ 5
After months of not working out because of COVID shutdowns, my husband and I gave OrangeTheory a try. Great experience. The right amount of "pushing" while respecting that we haven't worked out in months. Glad to be moving again, although this is very challenging at our current level of fitness. Appreciate the mask wearing that is required and other safety protocols.
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Yohanna W
★ 5
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Christopher Eleiott
★ 5
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Megan Frankiewicz
★ 5
I love this place. Have been a runner for a long time but the weights and team atmosphere make it addictive. I’m so much better here than I would be at a gym on my own.
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Paolo Cruz
★ 5
The South Mountain Orangetheory Fitness is one of the best studios in Arizona. The front desk staff always greets you with a warm welcome and smile and Head Coach Brittnee has a great team of coaches who will motivate and push you to reach your fitness goals.
For newcomers to Orangetheory, the company likes to say that it has the best 1 hour workout in the country. Each class is about an hour of heart based interval training that consists of a mix of cardio and strength training. The studio has screens that show your heart rate and the coach will lead you through different intensity levels that will help you burn a ton of calories. It’s not uncommon for folks to burn 500-1000 calories in each class. What stands out about South Mountain are the coaches, especially Brittnee. She is super motivating and has helped build a great sense of community at the studio. It can be intimidating stepping out of your comfort zone and joining a studio but Brittnee and her staff are extremely welcoming. She does an incredible job of coaching her members no matter what point of their fitness journey they are in: from beginners to people in tip top shape she can motivate and coach anyone. The studio does community events once a month to help foster a supportive community and it shows up in the studio. Everyone is very friendly and encouraging.
For you Orangetheory veterans you’ll appreciate the fact that South Mountain is a bigger studio than most. The rowers have plenty of room between them, the same goes for the weight floor stations. You never feel like you are cramped in the studio and there’s plenty of parking in the plaza the studio is located in. You don’t typically need to worry about waitlists at the studio either. Overall this is one of the best studios I have been to in the valley
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Teresa Williams
★ 5
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April Green
★ 5
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Mark Morris
★ 5
Very good program
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Anthony Lieb
★ 5
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Jennifer Rastegar
★ 5
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85cmarie
★ 5
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Blair Jones
★ 5
Came to workout on my vacation. Great people and workout!
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Sarah Catherine Billups
★ 5
I've been a member for over a year and I'm stronger than I've ever been! Orangetheory at South Mountain has been a healthy, encouraging environment for me to reach my fitness goals at my own pace. I love that the classes are structured group fitness classes, but they aren't choreographed movements where I feel like I have to match everyone's pace like in pilates or kickboxing.
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Rita Jensen
★ 5
Best workout! Super friendly coaches and staff.
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Mollie Gaufin
★ 5
Orangetheory is great! I usually hate exercising but I love the instant feedback with the heart rate monitors and TV screens. Every day is a different workout and the coaches are great at keeping you motivated but not getting in your face.
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Isha Julka
★ 5
Great workout that keeps me wanting to go back each week. The coaches & staff at this location are great & extremely friendly. Highly Recommended.
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tracy augustin
★ 5
Love this studio! The workouts are fire!
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Michelle Dennis
★ 5
OTF has changed my life in more ways than one! I was so excited when this studio finally opened closer to home. The variety of workouts mean I'm never bored and the staff and coaches make it feel like a 2nd home!
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Jill Pierce
★ 5
I began my OTF journey last November. I did not think I had it in me to love working out, or even stick with it. This place changed my mind for sure! Since joining, I have begun my journey towards the healthiest version of me. I am seeing gains (and losses!) that I never thought possible! The staff is top notch and the other members are great. Orangetheory South Mountain is truly a family I am proud to be a part of!
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Maria C
★ 5
OTF is fantastic!!! Full body workout that’s different each time you visit. I love that this is group fitness but you’re still able to workout at your own pace. Every month there’s a new challenge or activity/goal to shoot for. Coaches make it fun and really do cheer you on. Love it!
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Abbey Jensen
★ 5
Love going to OTF south mountain! Great work outs and very nice staff!!
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Melody Smith
★ 5
🧡If you are looking for a great, high intensity workout, South Mountain Orangetheory is top notch! The staff and coaches are awesome. Everyone is so friendly, knowledgeable, motivating, and helpful! 🧡
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Beck T
★ 5
The workouts are intense and really work! The instructors are extremely helpful, encouraging and professional. Molly and Trevor are my favorites! They always go above and beyond to make you feel comfortable. I wish I would have joined a long time ago since I don’t do well at a traditional gyms.
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Brittany Orosco
★ 5
I LOVE it here! The best money, time we’ll spent. All staff is AMAZING too, they push you to your limit!!
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Stephanie Fierro
★ 5
Best studio in Phoenix!!!! Staff is super friendly, they actually know your names and great you with enthusiasm every time you walk in the door. Ive been a loyal member for over a year! Love my otf fam!
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Dannieka Price
★ 5
Best place to workout! Very motivating and awesome coaches!!
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Naresh Lingampally
★ 5
Great place to work out!
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Mayra Quiroga
★ 5
I love OrangeTheory! The coaches are friendly, they interact with the members by trying to know everyone. Coaches are always there to answer questions and to motivate you. Molly is my favorite! This is a good place for you if, workout groups is what you like. The workouts are planned out each day and their music is great! Another reason why I love OT is because they always try to do different things/events to keep you interested.
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Gabriela Valdez
★ 5
I love OTF south mountain the staff are so friendly and the workouts keep your body guessing what’s next, not boring and you don’t have to go in with a plan like the gym, Love it!
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Nick Valenzuela
★ 5
Great workouts and staff!
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Mary Q
★ 5
Great place to work out. Coaches are personable and enthusiastic; workouts are tough but doable and the coaches are happy to modify them for you; and the people who come here are a diverse, friendly, and interesting bunch. Highly recommend this place.
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Neika Soria
★ 5
I love starting my day at OTF! Great workout every time!!!
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Kevin Sundberg
★ 5
Great workout and the coaches really keep you motivated!
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Katie tinnon
★ 5
I LOVE the south mountain location!! Definitely the nicest studio I’ve been to and the staff are all so friendly. Everything is up to date and it’s super spacious. I also love the fact that they added some more early times in the AM so I can attend this studio more often!
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David McClelland
★ 5
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Steven Poirier
★ 5
It’s been years since I have been to a gym and was receiving sponsored posts on Facebook to come try OTF. I signed up and got a text from Austin to come in and check out the facility. It’s history from there. I started out going 2 times a week to going everyday. As of this writing this is my 12th consecutive day. The coaches and staff are very helpful and supportive and make sure your form is correct. I have made a total transformation in about 3 months.
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Marisa Montoya
★ 5
The coaches keep me motivated as they correct form when needed and make me try even harder than I think I could. Super fun workout.
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Samantha Lo
★ 5
Great coaches, love we have one in south mountain now. Location is so close to my house. It’s like having a personal trainer without the huge cost!
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Barb Tsinakis
★ 5
Best workout with the nicest people!
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Kate Simonds
★ 5
The perfect workout! South Mountain has a fantastic staff, I am thrilled with my membership and easily lost 10# in my first two months. Check them out! All the coaches are amazing.
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John Hopewell
★ 5
I was visiting the South Mountain studio while on vacation, and the staff was MORE than welcoming to this weary traveler! Thanks for making me feel at home and pushing me during my two workouts!
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Wesley
★ 5
Awesome, well-rounded workout. The coaches are great, they really push you to get the most out of each class. I love it! 10/10 would recommend 👍🏻
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Bill Johnson
★ 5
I love that it's different almost every time - never repetitive or boring, and that the classes cover the full spectrum of fitness. The coaches are great - very encouraging, pleasant, helpful, and they make sure we can get the most out of every class. It's always challenging, but doable, and very personal. I also love the instantaneous feedback through the heart rate monitor and displays. It gives me a lot of control over the workout and helps me be effective. Some days you just don't feel the same and it would be difficult to know how you are doing, but the heart rate monitor and real-time feedback give accurate information and take out any guesswork.
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Oli Nevinska
★ 5
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Alison Coleman
★ 5
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Irene Millsap
★ 4
Trainers are great, but the girl at the desk needs to learn customer service skills, not just a fake smile
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Gloria Aros
★ 5
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May Mei
★ 5
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Michael Norton
★ 5
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Derek Correira
★ 5
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Roger Jeanty
★ 5
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derrick spencer
★ 5
Everything about this place is great, from the team behind the desk to the trainers! Makes working out fun and you want to be there!
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Mark Odum
★ 5
fast paced, fun, at your own rate, great coaches to assist.
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Jerry Kissell
★ 5
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Anna Corkery
★ 5
Very clean, instructors and front desk workers were friendly. Plenty of room for each person at their station on the weight floor.
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Megan Kearney-Sebold
★ 5
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Nancy Lehninger
★ 5
Great workout! Lots of variations and good mix of machines and weights. Instructor was high energy and very helpful - and quickly learned all of our names - impressive!
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Luis Ogaz
★ 5
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Robert Clauson
★ 5
Everyone who works there knew my name from day 1 and have been super helpful from answering any questions at the front desk to helping me on my work outs insuring im doing everything correctly. And the overall atmosphere is awesome!
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Punyendra Sai
★ 1
GETTING OUT FROM THIS FITNESS CENTER IS TUFF TRYING FROM PAST FEW MONTHS STILL NOT YET DONE. MONEY AND MONEY
Reason for only 27reviews and 4.7star is every day people talk to trainers and trainers know people names, So people don’t want to make their trainers uncomfortable by giving negative review Instead, who felt bad they not giving reviews.
Why I write this review NOW: I was charged on lowered and canceled membership, and since few months I am not going to training because of health reason as they are aware of.
This is the worst fitness center I ever visited in my life, there is no option to give ZERO STAR that’s way I am giving one. TAKE THE BELOW STEPS SERIOUS READ TILL END
1, Owner or Manager (Katie) she don’t want to cancel my member ship. They will bother you at the end, my member ship was canceled and I was charged after cancellation their answer is on my request they restarted my member ship.
2, On day one when I bought heart rate monitor they said they will replace if it not works or lost, I lost my chest heart rate monitor I request for replacement they said they are giving off to me and I should pay 50$ I not payed and canceled my membership(health issue also).
3, Coming to training I agree they have good trains but they have too bad trainees also, as trine class timings are changes most of the week, for someone who want to go training at same time every day (UNLIMITED MEMBERSHIP)with good trainee is not possible.
4, Front desk people were not trained properly to deal with guests and they have no powers to cancel the membership, replacement of hart rate moniter and more they need Owner or Manager (Katie) acceptances and you will find owner rarely so process may take few days. Guys to cancel or replacement of device you should visit physically and I visited more than twice for cancelation(but not done yet from few months). I visited more than four times for hart rate moniter. And Owner is not available on phone and no auto voice mail for holidays, I call them more than 20 times.
5, Coming to account pause they are asking for medical certificate and minimum time period is 1 or 2 months, In my case I am from different country as I always prefer my family doctor (taking his help from past 10+ years) who is from my home country he don’t provide any medical certificated outside the country, so I was charged and I played. They don’t say all these stuff while joining.
6, One person(young black guy) at front desk who will also give training sessions he behave rude with me when I requested for replacement of my heart monitor.
Source: Google
Robert esparza
★ 5
Source: Google
Alena Martinez
★ 5
Always a great workout! I have been a member for 1 1/2 years and still love going to class.
Source: Google
Lisa Anderson
★ 5
Every workout is different - helps to avoid workout plateaus. The coaches are great and helpful, and create a great environment. It's the best hour you'll spend in your day.
Source: Google
Kathryn Chapman
★ 5
I enjoy the variety of exercises and how the workouts change from session to session. I also love the coaches, their willingness to assist me when I need corrections with my form, and their support throughout the workouts.
Source: Google
Mom2ajcg
★ 5
By having a set time you know you are in and outta there quickly and the loudness and constant moving hardly gives you time to think. Love the heart rate monitoring and the fact that you are being told what to do, when and for how long. The TVs showing the actual exercise and how to do it is a nice touch so that you never have to wonder what’s next, the technique or how many reps. Every instructor has a bit of a different personality so you regularly get a fresh perspective. They are ALWAYS willing to help you or show you personally how to do a particular exercise if needed. This environment lets you work at your own pace and everyone is so engaged in what they are doing themselves that you never feel that “gotta keep up” pressure. Having the OT heart rate monitor is a plus, as it’s how your data is transferred to the TVs and the app, but they don’t make you feel as if you HAVE to have it either and your ability to have a great workout doesn’t change BUT it’s a tool in your progress. It’s amazing! The fact that you can schedule and see all your data on the app is fantastic!! LOVE LOVE LOVE OT!
Source: Google
Julie Chaffin
★ 5
Source: Google
Joshua Schlag
★ 5
Group workouts aren't for everyone, but I think everyone should give it a chance at some point. When you show up to OTF, you're putting in a solid hour of tough effort. The coaches are generally pretty good about keeping an eye on form, and every day is something new and different.
I'm an avid runner, but the summer months get too hot to spend a ton of time outdoors, and besides - this has been a great way to throw in some cross training a couple times a week!
Source: Google
Dionna LaVonne
★ 1
Easy to get into a contract because they will gladly take your money. Not so easy to get out of! Disappointing customer service experience....otherwise trainers are good and the space is clean.
Source: Google
Nimesh Dinubhai
★ 5
Love it
Source: Google
Kristin Tafesse
★ 5
I really like the variety and intensity of each workout. No two days are the same. It’s like having a personal trainer in a group setting. Great workout!
Source: Google
Erin Haney
★ 5
Source: Google
Bernadette Ramos
★ 5
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Be Hush
★ 5
Another great workout the morning at OTF-South Mountain!
Source: Google
Lisa Farinas
★ 5
Awesome workout!
Source: Google
Taya Adams
★ 5
I think this location is great! The trainers are wonderful and I know when I come to OTF it’s going to be an amazing workout.
Source: Google
Rebecca Savage
★ 5
Happy with the studio and coaches
Source: Google
Aelic Tucker
★ 5
Honestly, I ♡ this gym. Between the high energy classes, supportive coaches and diverse work outs, orange theory has my heart!
Source: Google
Angel Vance
★ 5
I love this place!!
Source: Google
Iram Rascon
★ 5
Source: Google
Alejandra Herrera
★ 5
The classes are amazing! It’s really nice coz the trainer it’s helping you during the whole class.
The trainning classes are never repeated, they are always different which makes it so much fun and different from other places and the songs are not repeated neither so you don’t get bored.
I really like that you can see in the tv your activity during the whole class because you use a heart rate monitor and at the end they send you your results.
I love to go.
Source: Google
TM Dreemer27
★ 5
Source: Google
Nixx
★ 5
Source: Google
MaGuadalupe Gutierrez
★ 5
Source: Google
Virginia Luna
★ 5
I like that it is a very efficient workout. I don't have to figure out what exercise routine will give me the results I want, it's all done for me, I just need to show up!
Source: Google
Mike Hansen
★ 5
Great workout!
Source: Google