★ 5

Such nice people…I won a free month of workouts here and I didn’t know what to expect…the first class was pretty challenging…the staff and coaches were so friendly and I think that’s what brought me back for more classes…eventually I was looking forward to the workouts, and I even took a class on my birthday, which they made special by making a sign for me 😅🏃🏻‍♂️‍➡️💪

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★ 5

Tough workouts made easy with great coaching if you need it.

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★ 5

I just joined the OT family and Cameron (store manager) has been amazing! The coaches running the workouts are kind and encouraging. The atmosphere is challenging, friendly all at the same time.

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★ 5

OT Mayo has the best staff!
Especially love Dane!
If you are thinking about joining OT Mayo just do it! - Ann

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★ 5

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★ 1

I recently attended a class at the OrangeTheory Mayo location and was incredibly disappointed by the experience. It’s clear that this location has been on a decline, and it’s evident in the overall atmosphere and outdated equipment. I recommend the Scottsdale location as they are close by and have a more enjoyable atmosphere.

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★ 5

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★ 3

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★ 5

The best staff, best members and best weight loss/health journey. Never disappointed with this studio and it always feels like a party.

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★ 5

omg !! My favoriate place of the day. Coach Dane, Lori & Andrew are super awesome guys. Trust me you will fall in love with the place if you join here.

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★ 5

I have taken 2 classes with Dane so far and he brings the energy! Clean studio and awesome classes!

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★ 5

Started a few weeks ago and I am really loving the structure and programing. Staff & Coaches are fantastic, welcoming, and made me feel very comfortable from day one.

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★ 5

Love the balance of tread, rowing, and floor with the workouts, especially the signature workouts! Coach Dane and Lori are just the energy I need at 5AM! I also appreciate the premier perks I get having an unlimited membership. It’s so nice to bring a friend to class monthly to enjoy what I love doing daily!

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★ 5

Totally loving Orange Theory workouts. Coaches Dane and Lori make it fun and motivating. It's a mix of cardio and lifting weights, and it keeps you on your toes. It costs a bit more, but it's worth it for the energy and the variety in the classes. Great choice if you like working out with others:)

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★ 5

Best orange theory and work out around! Thanks for motivating me and keeping me in shape post baby!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Lori is the best!! Thanks for getting me to resign up!! 🙌🏽

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★ 5

I have attended Orangetheory classes at 3 different locations. While all locations have been great this location and specifically coach Lori stand out from the crowd. It was my wife’s first OT class and Lori spent time getting her comfortable with the heart rate monitor, defining the tread workout (base, push, all out) and spent time with us after the class to educate us on the results. The front desk was also extremely helpful as well. This will be our home gym!

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★ 5

Love the coaches and staff here! My favourite place to work out 💪🏼

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★ 5

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★ 5

Best Orangetheory I’ve been to. Coaches and the lady’s at the front desk are extremely friendly and really care about your experience and progress. Coach Lori, Dane, and Julie are exceptional and the manager Cameron is very helpful.

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★ 5

One of the finest locations for overall fitness and endurance. This place will train you to dig deep and to become comfortable yourself, your fitness, and with your own level of pain and drive.

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★ 5

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★ 5

I love that there's an OT almost everywhere I travel. So good to be able to take classes when I'm away from my home studio.

This studio, like all of them, was inviting and helpful.

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★ 5

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★ 5

Love this studio and staff!!

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★ 5

Great workout!
Coach Sara was amazing and easy to follow. I enjoyed it.

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★ 5

Great workout, great staff and awesome coaches!

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★ 5

Great gym. Convenient times and nice staff.

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★ 5

I always have to best time at Orangetheory,
especially with the positive and motivating staff that is at the Scottsdale Mayo location!

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★ 5

OTF is the best place for a group workout!!! The coaches make such a fun and exciting environment to crush your goals and it everytime I’m here!

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★ 5

I’ve been going to this gym since 2019. I’ve had a bunch of wonderful coaches who bring great energy and a positive attitude everyday. Shout out to Xavier, Sarah, and Julie! They are the best!

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★ 5

Love this OTF location. Small group HIIT workouts. One hour workout burns many calories and is always challenging. Owner Julie is amazing along with coaches Sarah & Xavier.

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★ 5

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★ 5

I’ve been a member as orange theory for a mont now and so really enjoy it. I get a great workout each time I come. Everyone is very sweet and very helpful.

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★ 5

New to Orange Theory. Warm welcome,great workout. Can be as challenging as you allow it to be.

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★ 5

Totally awesome, best coaches ever!

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★ 5

This is the best workout out there in my opinion! I've been a member of this studio since it opened and the OTF workout has keep me in shape for years. OTF allows me to get a total body workout that includes the treadmill with is my favorite and makes me get the weights in too. I'd not do weights on my own but I know how important weight bearing exercises for women as we get older (I'm in the age 50 range). I highly recommend this studio as well as the whole Orange Theory workout concept!

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★ 1

Much better off trying a different location — like paradise valley or Scottsdale ranch. As the management here are a disgrace to the fitness industry.

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★ 5

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★ 5

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★ 5

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★ 1

Beware. My credit card was charged for 4 months after cancelling my membership. I've left 3 detailed messages for Ricky the Manager over the past almost four weeks with ZERO response. I can't get anyone to give me another name or phone number of someone - anyone else who can help. No excuse for such complete disregard after so many attempts.

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★ 4

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★ 5

OTF workouts are fun, efficient, and effective! All of the staff, but specifically Lori, Ricky, and Kenzie at our OTF Scottsdale location, are extremely supportive.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

OTF is the best! Great staff, clean studio, and super fun and challenging workouts!

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★ 5

I go to OTF several times per week. I needed motivation, accountability & results! I found this by going here. The coaches are great & the classes are challenging & doable! I highly recommend!

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★ 5

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★ 5

There is an OTF studio closer to my place, but I love coming to the OTF Scottsdale location because Ricky the manager and all the coaches and staff are so friendly and kind that I enjoy coming to this location! OTF is the best workout in the country and the staff and coaches at this location make it that much better! Always upbeat and positive!

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★ 5

The staff and coaches at OT are amazing and truly care about their members. Every workout is incredible and the coaches really take the time to get to know you on a personal level, including providing modifications to accommodate any activity restrictions you may have. I've never felt like I was part of a fitness family until I joined OT!

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★ 5

Great coaches, a safe environment with thorough sanitization and social distancing protocols, and an intense workout that makes you feel stronger and fit.

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★ 5

Great place to work out! All the trainers are helpful and knowledgeable. Definitely look to try them out if you are at all curious!

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★ 5

Best OT location in the valley! 😁 All the trainers here are amazing. 100% would recommend giving them a try!

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★ 5

I LOVE this location!!!! The coaches are super motivating and high energy throughout the workout. Definitely look forward to my classes every week!!!

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★ 5

I absolutely love the coaches at Orangetheory.

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★ 5

I go to several OT locations during the week and Scottsdale is one of my favorites. Ricky is a great coach who has amazing energy. He really makes you push yourself in a positive way. Front desk is always so welcoming and nice. Great job Scottsdale!!

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★ 5

I have been a member of OTF Mayo for almost 9 years. The trainers and staff are top notch. Their customer service is amazing and there is a sense of community at this studio. They care about each and every member and it shows. Lori, Terrell and Ricky are awesome trainers who motivate you, push you and truly care about you and your success. OTF Mayo has been life changing for me. Go check them out, you won't regret it.

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★ 5

Great place to get a workout. Excellent coaches. Ricky, Terrell, and Lori are knowledgeable and excellent at creating a motivating workout experience!

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★ 5

Love the coaches, love the staff! Amazing workout and best OTF around. ESPECIALLY with how they’ve handled the hurdles of C*vid 19!!! Best place to be & achieve your goals!!!

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★ 5

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★ 5

I love the Orange Theory experience, but this is my favorite studio that I have been to. I love the studio layout and spacing. The instructors are amazing. Super friendly and always there to push and motivate you. I highly recommend.

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★ 5

The coaches are all so amazing and motivating! Everyone is super friendly and the atmosphere is awesome. Love the OTF fam!

Ricky is livin’ la vida loca.

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★ 5

Orange Theory at Mayo is the greatest studio of all. Great trainers Kenzie at the front desk is so sweet and very helpful!!!

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★ 5

This gym definitely embodies the feeling of a workout family. Ricky, the manager, is outstanding, personable, and he is working diligently to keep the studio safe during COVID. The coaches are also fantastic, and I take classes 6-7 days a week from the fabulous Lori, Terrell, and Eva. There is definitely a personal approach to this studio and great hands-on coaching. Highly recommend!

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★ 5

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★ 1

The way orange theory has handled COVID is unfortunate. I have been a loyal member for two years and no one ever returned my calls regarding freezing my membership. During this time, I was charged twice ($360 to be exact) even though I had spoke with the manager several times about freezing my membership. During my initial phone call, Ricky told me that they were able to freeze membership for a full six months however, once I finally got in touch with Ricky about the unauthorized charges to my account, he denied ever saying that and told me they could only freeze for a month at a time. Obviously if I would have know that at the time, I would have canceled my membership once everything closed down. When I informed Ricky that I had called several times about my account and never received a follow up call his excuse was that he was the only one working there. Ricky showed zero empathy or compassion for my concerns with returning back and the loss of my job because of COVID. Not to mention, all of the good trainers have left and the place hasn't been the same for a long time. I would highly recommend going elsewhere for a membership. I will never go back.

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★ 5

What an amazing group to be apart of... kind, motivating, and welcoming each and every time. Ricky and Lori remind you that it’s not a race, go at your own pace while pushing you a little harder. Love the atmosphere!

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★ 5

Great studio! Workouts worth your time!

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★ 5

Love love love the coaches at this studio!
They really keep me motivated!
JD

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★ 5

The help I received from the trainer. She was great! It had been 3.5 years since I had been to OTF and she helped me not skip a "beat" 😁

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★ 5

I've been actively participating in OrangeTheory since January 2017, and have been to dozens of different studios. Scottsdale is definitely among the best. Head trainer Lori is super friendly and knows her stuff, and the front desk staff are great!

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★ 5

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★ 5

Love the workout at OTF. Tough but easy to follow. Great music & coaches. Feel great afterwards

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★ 5

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★ 1

Trainers are great but if you need to reduce the amount of classes you pay for or change your membership...beware. I’ve spoken with 3 front desk people and their manager and my issue still has not been resolved after a month. You have to notify them 30 days before you want any change to take effect. I knew I needed to reduce my classes from 8 to 4 for the month of November because I was going to be out of the country most of the month. Knowing their 30 day policy, I called the studio in September to notify them of this change. The guy I spoke with said, no problem and said I just needed to come into the studio sometime in Oct to sign the paperwork but that I notified them with plenty of time. Great...I thought. I come in for a class sign the paperwork, confirm the changes with that front desk person and he said yep no problem, he’d leave a note for the manager. Nov 1 rolls around and I see a charge from them on my card for the 8 class pack. I call the studio and get transferred to the manager who says I needed to request this change 30 day before...but I did...with her staff. She said she’d look into to. I’m back from my trip and it’s now Nov 27 and there still has been no action taken to make this right on their end.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 4

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★ 3

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★ 5

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★ 5

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★ 5

OTF is great in all locations I go, OTF Scottsdale is no exception. Lots of great energy and people.

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★ 5

Great environment, trainers, and fun workout! 10/10 would recommend!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Orangetheory fitness Scottsdale workouts are like citrus...they're refreshing!
No matter what shape i'm in, I can always count on great coaches Justin, Dylan, and Jordan to give me that much needed gentle push, adjustment, and motivation to press on! The music is always on point and leaving always feels like the Eagles winning the Super bowl!
Working out keeps me healthy but working out at Orangetheory keeps me happy!

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★ 5

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★ 5

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★ 5

I've been going to Orangetheory for almost a year now. It's been one of the best fitness experiences i've had! The staff and trainers are all so friendly and make you feel welcome every time you walk into the studio. You never experience the same workout twice, and get to challenge yourself every session with something new. I love it! 100% recommend to anyone who is starting their fitness journey, or just wants to switch up their routine. OTF is amazing!

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★ 5

I've been going to OT off and on for about the past 3-4 years. Jordan is just about the only instructor who actively monitors form and is the only instructor that knew how to recalibrate my sensor when it went haywire. Will try to attend her classes whenever I get a chance.

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★ 5

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★ 5

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★ 5

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★ 5

Whats not to like about this staff! Extremely knowledgeable and very courteous, I will be doing once my membership at my current gym expires.

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★ 5

Helpful staff, great workout and appear to really care about your experience.

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★ 5

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★ 5

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★ 5

Great workouts with Mario and Colton every time!

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★ 5

The fast pace of the workout and the organization of the classes makes me work hard where if I was doing the same exercises on my own, I wouldn't work as hard (or at all). The coaches are great.

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★ 5

Love the environment, feel comfortable, and love the energy of the coaches.

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★ 5

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★ 5

Great instructors !!!! Amazing workout !!!!

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★ 5

MARIO. Duh! But seriously- Mario is an incredible coach! I genuinely felt like all of the coaches I have worked with at OTF actually aknowledge that I've showed up completely motivated & were behind me every step of the way. Grace & Talia were quick to greet me on my first visit, and they knew me by name every time I stepped foot in the door, thereafter. The workouts are for all levels, but do require some courage. Every member of every class is there to BRING IT! The positive energy is contagious and I PROMISE- you'll be hooked just like the rest of us!

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★ 5

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★ 5

Great workouts and awesome trainers!

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★ 5

Fantastic gym, great staff, motivational workouts.

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★ 5

The front desk staff were great and so was our trainer

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★ 5

The staff is amazing and the workouts are awesome!! Thank you OTF!!

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★ 5

Mario and Jeremy are awesome trainers...always fun, lively and motivational. I'm upgrading to unlimited so I can come more often!

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★ 5

Fantastic workouts with Colton, Mario, and Jeremy! They are top notch instructors who know who to motivate and encourage all levels of fitness. I would recommend any of their classes!

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★ 5

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★ 5

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★ 5

A great workout. I see the results and I enjoy going.

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★ 1

I enjoyed the expensive workouts, but due to a pregnancy, my doctor thought a less intensive workout would be better. (Mario and Jeremy were awesome! But most of my other favorites trainers quit in a matter of months... Katie, Jessica, Aubrey, Damon to name a few) I went in and cancelled, giving the required 30 day notice. Three months later, I started getting multiple charges for odd amounts on my bank statement. I called and left a message at the studio. No response. I emailed the studio manager. No response. I email the corporate office. No response. I no longer live by this studio so I guess I will have to make the trip over there to handle this in person. Very frustrating!

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★ 5

Great trainers and staff

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★ 5

The only issue is you work your butt off and get results. Anthony is one of the best trainers there. He motivates you by pushing you to the limit. If you don't want to get results then just go somewhere else or stay at home!
The people at the front aka Rene, Katie, karah really do want you to succeed with your personal goals. Of course they want to sell you a membership that's there job too.
Been doing it for 3 months and have seen a drastic change. Highly recommended!

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★ 5

Today was my second day attending orange theory, I wish it was my first. The people here were so much more informative on what we were gonna do though out the class and how it all worked. I felt the people at the front desk were very attentive to me and all my questions, so beyond helpful!! (Kara Marell & Rene Maldonado). Also the trainer that I had today(Damen Mclear) was such a joy! He was so upbeat and there were several times he walked by to make sure we were understand the work outs and following the program correctly. He danced, sang, and motivated us! It was so refreshing being in this kind of environment as opposed to my last experience with orange theory. This team left me feeling so satisfied and I can't wait to come back for another work out!!! I wish I would have signed up with this group so they could've gotten credit for it! KEEP UP the positivity, it's so contagious!

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★ 3

Going off of a previous review...YES BUYER BEWARE!!!! Granted the program is awesome, instructors are great and I absolutely LOVED it, when I hit a financial hardship and had to close my bank acct I assumed that that was it when it came to cancelling. I had no further intentions of paying for something I couldn't afford. However, I later found out that I still had to pay that month due to me not giving a 30 day notice. I understand that there is a policy and they have to uphold that. So I sucked it up and paid what I owed (159) and considered it as my responsibility to do so. Now, here’s the tricky part. Since I paid it after the 30 day timeframe I still had ANOTHER balance that I was now responsible for. According to "Tyler" he was going to talk with his billing department to have this resolved. He got back with me on a VM (that I still have) stating that he got the balance cleared with his billing department and to make sure to come in to fill out my 30 day cancellation. I now live in South Phoenix and was actually attending the Ahwatukee location for a while (which is awesome) and told the lady whom I called, I believe her name to be Stacy, and told her if she could email me the form. She said that they don't have the capability to do that and that I need to come in person. I also asked to fax or mail it to me. Those options were not options to them and I had to sign in person. So I went, signed it and guess what appears on my cc bill (that I told them to take off file) my remaining balance of 159$! I'm furious for obvious reasons. I then called the center and tried to see if I can at least use some classes for the money that I ended up paying and I was told that with this last payment (unbeknownst to me) that I have until the 28th to use my membership. Basically it’s out of their hands. Just understand the policy when it comes to your “membership” it’s not only pricey but tricky getting out of. I paid a lot of money for a whole lot of frustration. Horrible empathy towards their clients!!!!

Source: Google