★ 5

Relatively new member but have been enjoying my time at this Orangetheory so far. I have been to multiple studios across the valley, but Old town is by far the most enthusiastic group of coaches and positive energy. The studio is involved in a lot of promos and events compared to other studios and there is always something fun going on each month!

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★ 5

I love the old town studio! The coaches are so knowledgeable and motivating and the front desk staff is very helpful.

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★ 5

I love the studio. The front office staff is great! It’s clean and all the coaches are great. I’ve learned a lot about fitness since joining 3 years ago.

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★ 1

Call and they hang up on you. Call back to cancel because they don’t have class times after work and they just ignore the request and keep charging you. I once loved this company and location but just like everything it’s now overpriced and poor service and quality

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★ 5

Old town is one of my fave OTF studios. Today I had Coach Taylor and her ability to lead and motivate does not go unnoticed. Not to mention… the 2007 bangers she was playing. I’m here for it. I appreciate her form correction and cueing in the weight room. My hammies will thank you tomorrow! Thanks team :)

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★ 5

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★ 5

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★ 5

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★ 1

Such a frustrating experience with this location. When I signed up for my membership, they assured me that I would be able to change my payment before the next cycle (I was using a work card), before the due date, I called again to confirm that the payment was changed, and she said it was. Fast-forward, they still debited the wrong card that I called to confirm it was changed from. I called on Monday and spoke with a front desk person that assured me, the problem would be fixed that day and that somebody would reach out to help me get a refund, nobody did. Three days later, I had to call back because I had heard nothing, and there had not been a refund, and I was told once again that somebody would be reaching out to me, yet nobody has. Such a bummer that once payment is collected they forget a person is on the other side.

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★ 1

Let me start off by saying I loved Orange Theory. I have over 500 classes completed at a California location. When I moved to Scottsdale I decided to give this gym a shot a signed up.

Apparently there was some kind of issue with my account? Not sure, but also not my problem to fix. I could log in, but it wouldn’t allow me to book classes and it actually said I hadn’t paid and didn’t have a membership. I asked the gym 5 times to fix it, and even had them use a new email. After 5 times they couldn’t fix it.

To take a class, my only option was to just show up and ask to be let in. It was frustrating but oh well. But then I showed up to class and it was full, and I was frustrated because I couldn’t book my spot on the app.

After that, I said this was too much. It shouldn’t be this hard to fix a simple issue, I jumped through all the hoops they asked. When I called to cancel, the front desk lady SCREAMED at me said that I didn’t have the right to cancel, and she said it was all my fault for confusing the system with my emails. I told her that because they never performed on their end of the contract, that it’s not a valid contract and they need to cancel.

Her response? She hung up on me. And today I checked my credit card and they freaking charged me again. The person on the phone never cancelled my account. But yet my account says I’m not an active member.

Horrible experience. 0/10 stars. Such a scam, and the rudest OTF staff member working the desk. Thankfully my credit card company agreed that this is fraud and will get all my money back.

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★ 5

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★ 1

Took a class and the sound levels from the music and coach peaked at 91 decibels, very unsafe for the entire class. I complained about this and they offered me earplugs- still way too loud!

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★ 5

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★ 5

I have gone to the Old Town location On / Off since 2020. I like all the staff / coaches, everyone is super nice. Coaches are very thorough and helpful. Great atmosphere and good vibes, always. It’s a comfortable environment.

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★ 5

I’ve been getting a great workout. The staff is friendly and energetic.

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★ 5

Shout out to my girl Natalie for persuading me to join Orange Theory! The staff has been nothing but amazing and so fun! I can't wait to get back into shape and achieve my goals! 🍊

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★ 5

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★ 5

Great location. Coaches Renee and Peyton are great. I have noticed that this location gets close to full often, so definitely pre-book.

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★ 5

Orange Theory is the best workout there is, hands down! I started as a slow walker and 2 years later I'm training for a half marathon and down over a hundred pounds. Yes I've never once heard a coach mention earning a meal or anything other than getting stronger and pushing yourself.

I've been to many studios around the country and Old Town is where I'm proud to call home. I've been a member since December and it's genuinely become more than just a place to workout. In addition to the great workouts the staff puts together social events and group runs like Pat's Run, etc. Can't recommend OTF Old Town highly enough! Also I want to poach Mela for my own sales team, LOL! You've got a gem there, always appreciate her hugs and HUSTLING my partner to join 🫶🏻

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★ 5

I've been coming to the Old Town location for a little over 6 months and I couldn't be happier with my experience here! I love the coaches at this location. They all bring the much needed energy and motivation to get through the workouts.

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★ 5

Absolutely loved this Orange Theory location. I joined for two months while visiting Scottsdale. The front desk staff are all so welcoming and the trainers are personable and very knowledgeable. I strongly suggest taking Katie’s and Renee’s classes- not only do they have awesome playlists but they encourage you to push your limits. If I was a permanent resident this would definitely be my go to spot.

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★ 1

awful customer service. Pay for unlimited membership and god forbid you get stuck in traffic on a friday afternoon and the front desk staff tell you that you cant take the class that has 5 people in it cause you're late so you cancel and they still try to bill you 5 months after even though you have a signed and dated cancellation form. They dont care.

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★ 5

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★ 5

Absolutely love Orange Theory. It has changed my life. The people, the members, the coaches. Xoxoxoxo

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★ 5

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★ 5

Great workout, There was so many grasshopper things flying around in the parking lot the day I went was the only downside. Not sure if that’s usual or just my luck thing.

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★ 5

Love the coaches love the workouts ❤️

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★ 5

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★ 5

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★ 5

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★ 5

I enjoy how every day is different and can be switched up. I like that you're encouraged to keep up, but you can go at whatever pace feels best. All the coaches are friendly and willing to help if you need a hand. Overall, I love this place and the burn I feel from the workouts!

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★ 1

horrible customer service at this location.

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★ 5

Best OTF studio I’ve ever been a part of. Coaches Peyton, Mike & Ryan bring so much energy and knowledge to their classes. I look forward to coming to each class. The front desk staff is very friendly and helpful. The studio is always clean. The members are fun!

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★ 5

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★ 5

OTF Old Town is the best place to workout. The coaches and staff are top notch and the workouts are amazing!

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★ 5

Love it, great staff.

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★ 5

10/10 would recommend! Love this location and love Orange Theory!

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★ 5

Old Town Orange Theory Fitness is the place to go when looking for a new gym! All the coaches are very knowledgeable and super encouraging during the workouts! Great for all levels of fitness!

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★ 5

I love Orangetheory at Old Town Scottsdale!! Favorite workout!!

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★ 5

My favorite place to workout! Rock out with Mike, get some encouragement from Tiffany and hit the all outs with Peyton🥳

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Awesome coach led workouts!

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★ 5

Love this gym and I love every single coach!

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★ 5

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★ 3

Nice gym, been at OT member for 3 years . I was visiting Scottsdale , and checked out this gym.

I was very disturbed/ perplexed about their wait list policy. I was - # 1 on the wait list , and when I got there 1 minute before class, they said their policy is its a 1st come first serve policy . So you could be # 4 on the waitlist , get there 30 seconds before the # 1 person, and you get in first ? That is the most ridiculous thing I have ever heard. I can understand if it’s past the 5 minute mark, but within 5 minutes of class starting , the order should be treated fairly as when someone signs up . I don’t understand the logic any other way. I have been to a total of 10-12 different OT locations and have never heard of this .

Other than this , gym was fine

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★ 5

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★ 5

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★ 5

This was the BEST gym decision I've ever made! The workout is incredible, the coaches are so talented, the staff is super friendly, and the facility is a great space! I love how flexible workouts are - they can be as low or high intensity as you want. Plus the music and overall environment is very motivating! I no longer dread working out and I actually look forward to it. I have no complaints!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

i've been to a few OTF locations and this one is by far the best! AMAZING coaches, great vibes, and they do fun HH's in old town! :) Absolutely love Old Town OTF! In addition- i read a comment below about a member not enjoying Courtney's classes: they are so wrong. She is the most upbeat and will go out of her way to motivate you when you want to quit. She not only plays EDM but throws in classic rock and other jams to keep up the energy in the class... WE LOVE COURTNEY.

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★ 5

Love this place

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★ 5

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★ 5

Visiting from out of town and decided to walk over from our Airbnb and join a class yesterday. I was able to sign up and pay online in advance of class which was super helpful and a time saver for when I showed up in person. Class was great! I really enjoyed Mike's coaching style. If I lived here this would be my new home gym. I'll be sure to visit again next time I'm in town!

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★ 5

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★ 5

Orangetheory Fitness Scottsdale is honestly the best place to get a killer workout, especially when you take a class with Coach Courtney. Courtney is a very uplifting coach who puts all of her focus on making sure you get the best results out of your workout. Whenever I walk into one of her classes, my mood suddenly shifts from being stressed to happy and excited. I also really appreciate her putting aside time during class to check or critique my form. One of the main things that gets me through their killer workouts is Courtney's fun, groovy, upbeat music. And music for me is a huge part when it comes to having the best workout experience! With that being said, if you're looking for a killer workout and encouraging fitness environment, then go check out OTF Scottsdale!

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★ 3

They need to get new coaches. I avoid all of Courtney’s classes because of the bad edm/techno music and also she is always off on the timing. No I don’t want to run an additional 15 seconds on a 30 second all out...very frustrating to find classes that she isn’t teaching. Very nice girl but don’t love as a coach at all. Also, the new owners are awful and making me want to permanently switch locations when I have been coming here for a couple years now!

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★ 5

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★ 5

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★ 1

I have had the worse customer service at this location I have been a member for almost a year and since they were bought out by a new owner this place has gone down hill, is all they care about is your money and they feel like you are replaceable. The new company Austin Fitness Group LLC already has poor review and I see why, if you are going to sign up do it at another location. Other locations are very helpful and willing to assist you in anyway not this one.

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★ 5

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★ 3

Customer serivce is bad. Gym and trainers great.

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★ 5

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★ 4

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★ 5

Best workout in town, all the staff and coaches are great

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★ 5

I have been working out at orange theory for 4 plus years. I love the atmosphere and all the staff and coaches!

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★ 5

If you are searching for challenging but doable workout led by coaches who truly care about you and your fitness goals than OrangeTheory Oldtown Scottsdale is the right place for you. Most everyone by now knows about Orangetheory Fitness, in short it is a 60 minute heart based interval training class that combines cardio and strength elements. If you are feeling stagnant with your workout routine Orangetheory is definitely worth a shot to get more out of your workouts in a more efficient manner.

What separates the Oldtown Scottsdale studio from any other Orangetheory studio are the amazing coaches and the friendly front desk staff who are ever so welcoming whenever you set foot inside the studio. The coaches at this particular studio are knowledgeable, helpful, and motivating. They will push you through the workouts with their unbridled energy and enthusiasm. They are not just cheerleaders though they will coach you on your technique and inspire to challenge yourself whether it is on the treadmill, rower, or weight floor. You can tell they really care about each individual and are simply not just coaching a template. Joining Orangetheory Fitness changed my life and I could not have done it without the amazing support from all the I received from the coaches and staff at the Oldtown Scottsdale Studio.

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★ 5

Love the coaches at this location! Always have great music and are very motivating. Highly recommend!

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★ 5

Awesome coaches, they all are friendly and helpful when correcting form in workouts. This location is also great because it’s easy to find parking 👍🏻

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★ 5

Love this studio!!

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★ 5

Orangetheory Old Town is my favorite place to workout! Out of all the studios I’ve been to, this studio is by far the best! From the front desk staff to the coaches, I am so grateful I get to workout in a fun and encouraging atmosphere.

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★ 5

All of the coaches are so friendly and challenge you to do your best!

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★ 5

I've been working out at OTF Old Town since February, and I love this place! The coaches are knowledgeable and encouraging, and the place is clean. Check it out if you're visiting or new to the area!

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★ 5

I've been coming to this studio for over three years now and am obviously hooked! While it's true you could just go for a bit - learn different exercises, develop better form, and then go out and do it on your own at a cheaper gym....WHY?! When you can keep coming to OTF and have Mike and Taylore prepare the playlist, decide what to work on that day, and hold you accountable. I'm stronger and more motivated than I ever was working out on my own. #OTFforlife

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★ 5

Best workout. Best Coaches. Best vibe ❤️!!

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★ 5

Great location, great trainers and a lot of fun working out here! I’m glad I started!

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★ 5

Amazing place! I absolutely love how great of a work out you get in an hour. It allows you to set goals and be accountable. I have seen great results and lost 18 pounds! Go coach Mike!

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★ 5

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★ 5

I have always exercised and did the gym on my own. But I have never looked forward to coming to class everyday and getting excited about fitness and seeing my body change. Don’t get me wrong that it is hard but slowly over time you can accomplish your goals. The coaches help you with your form making sure you do things correctly to get the most out of your workout and not get injured. The staff is absolutely awesome as well and helpful if you need anything or have any questions.

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★ 5

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★ 5

Excellent workout and fun coaching staff lots of great workout classes so much fun!

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★ 5

One of my favorite locations, great staff! Take a class with coach Mike, he's the best!

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★ 5

OrangeTheory Fitness Old-town is one of the best gyms I’ve been to. The facility is top of the line and the workouts are great! The coaches and staff are nice and welcoming! For anyone who is interested in OTF, Old-town location this is the gym to join!

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★ 5

Awesome coaches and really fun workout!

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★ 5

I never considered myself a “gym person” until I found this gym. From the first day, the coaches made me feel welcomed and supported, and I knew I would learn and grow so much. A year and a half later, I still look forward to each class. Thank you, OTF staff!

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★ 5

Awesome coaches and vibes at this gym! I love the community here, and I always feel motivated to do better each class. Definitely recommend it!

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★ 5

High intensity and highly motivating!

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★ 5

Best workout available

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★ 5

This was a great workout. I went about 2 years ago after I got a coupon on Mindbody to try out their class. The front desk ladies were very welcoming and helped me get hooked up with their heart monitor thingy that everyone has to wear.
I sure got quite the cardio workout. We started out with running and then after that it was rowing and then weights. (Wow, I was humbled and realized I wasn't in as much shape as I thought.) The teacher did a great job helping us out get set up on the machines, and he kept everyone motivated. I felt super good after it as well.
I felt nice and relaxed, and accomplished.

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★ 5

This is the 1st gym membership and I really LOVE the atmosphere, environment and equipment

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★ 5

Best workout and Fabulous Coaches

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★ 5

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★ 5

I love Orangetheory, the energy of each class is electrifying! If you've never had the motivation to work out, orangetheory will change all of that for you!

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★ 5

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★ 5

Orange Theory Fitness Old Town Scottsdale is the Best OTF out there! I have been a member of this studio since the day it opened almost four years ago and still workout there 4 times a week. They have supported me in my health and fitness journey - from helping me lose over 40 lbs to being able to run a mile in under 8 min. The staff are AMAZING! I love all of the trainers and try to get a chance to train with each of them each week and the front office staff are always friendly and helpful even at 5 am! If you're looking for a place to help you achieve your goal's, look no further than OTF Old Town Scottsdale!

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★ 5

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★ 5

Love the coaches here. They're awesome!

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★ 5

Orange theory is amazing! The work outs have helped me exceed my goals and continue to. The work outs are hands down the best but the coaches at this location make it that much more amazing. No where else I’d rather start my day! Thanks for going up and beyond for your members and old town Scottsdale OTF!

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★ 5

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★ 5

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★ 5

My wife and i have loved coming here for three months now, best studio in Scottsdale! The coaches here really make working out fun!

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★ 5

Great staff, great workouts; what more do you need!

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★ 5

Orange Theory is such a great workout. It is HIIT plus weight lifting. It is ideal for fat burning and building muscle. The music is awesome and instructors are so motivating. Love this place :)

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★ 5

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★ 5

I just joined OTF yesterday and I couldn’t be more excited to start this journey! Take your next step today!

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★ 5

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★ 5

I love Orangetheory! I feel strong and healthy. Love it

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★ 5

Orangetheory is a great work out. The coaches are fun and energetic! I’m always looking forward to the next class

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★ 5

Best work out to get ms on track to a healthier lifestyle.

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★ 5

I went from hating working out to loving orange theory!

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★ 5

Always a great workout in a clean facility with rockin music. Highly recommend...

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★ 5

Thanks Mike, for taking time to REALLY focus on technique. Balancing during Reverse Lunges is not easy for me, but your demonstrations today really helped me figure them out.

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★ 5

Initially, I thought I wasn't fit enough to work out with the otf elite. I admit I was very intimidated walking in to my first class but over a month later I realize I was wrong. Love the work out I get from otf classes and the coaches at this location are great.

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★ 5

Great place to get a little sandwich of everything done in a workout. Brings out real results and a smile.

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★ 5

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★ 5

Awesome class, amazing workout

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★ 5

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★ 5

Hard but doable, great upbeat class that makes you want to come back

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★ 5

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★ 5

Great total body workout, great trainers and an AWESOME sweat session

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★ 5

Absolutely LOVE OTF Old Town! The best staff and coaches. Favorite workouts for sure. Go check them out!!

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★ 5

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★ 3

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★ 5

Only one week into Orangetheory, I already feel stronger and I have more energy. Absolutely love the workouts, they’re challenging but very doable.

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★ 5

Great 1 hour work! OTF Old Townstaff and coaches are the best. Anyone can do it! Give it a try!

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★ 5

Best staff and best instructors

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★ 5

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★ 5

Worked out so hard I nearly puked! I love it!

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★ 5

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★ 5

Had a great time! Lots of work, but also lots of fun!!!

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★ 5

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★ 5

My boyfriend had been going to OT for over a year and had been asking me to go and I kept saying no. Well, I finally tried it out and I wish I had started sooner! Taylore is the absolute best, she is so energetic and supportive. I love her uplifting chats at the end of the workout. We tried out two other trainers and while they were okay it just wasn't as good as Taylore so we are sticking with her classes. The front desk staff for the most part is incredibly nice and helpful. There is one girl (whose name I cannot remember) who always says hi to us and knows us by name when we walk in. Honestly, if it wasn't for her (and Taylore) I probably would have done my one free trial class and then left. I am so happy I get to be a part of the OT family!

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★ 5

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★ 5

Great workout!

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★ 5

Great cinco de mayo workout w 5 set repititions on the floor today!

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★ 5

Love this studio! Haven’t had a trainer here that I don’t like- they are all wonderful. Super knowledgeable and supportive!

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★ 5

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★ 5

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★ 5

I love this location!! They have some of the best trainers ever!! Matt, Mike, and Taylore are 3 of the trainers who’s classes I’ve gone to, and all 3 of them will kick your butt in class!

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★ 5

Great for a fast paced hard workout!

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★ 5

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★ 5

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★ 5

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★ 5

I love Old Town Orangetheory! The coaches are great and I love going there!

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★ 5

Best workout classes around!

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★ 5

LOVE OTF Old Town Scottsdale! I was nervous that I wouldn’t be able to do it - I was so intimidated by the group work out - but it really is all about you and your pace! I always feel challenged but it’s always doable. Now I’m actually looking forward to working out and I’m totally seeing results!!!

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★ 5

OTF Old Town is something I look forward to every week. The trainers are always upbeat and friendly and the workouts are always intense. I’ve been to two different studios and this is hands down my favorite.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

The best work out class I have ever done! I love going to OTF. I have been going for almost a year and I love seeing the results! I am in better shape than I have ever been in

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★ 5

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★ 5

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★ 5

Awesome workout today! Best power hour!

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★ 5

Thanks Mike for the extra kick today!!

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★ 5

Excellent location with super trainers who are fit and fun. They show us the moves and help us improve.

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★ 5

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★ 5

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★ 5

From the staff at the front desk to the AMAZING coaches, I always look forward to working out at OT (if you can believe it!). They are so friendly, fun and energetic. Highly recommend.

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★ 5

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★ 5

GREAT atmosphere, love the high energy and awesome coaches:)

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★ 5

All the coaches at the Old Town location are amazing. Great workout every time!

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★ 5

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★ 5

Orange Theory saved my life!

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★ 5

Love it!

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★ 5

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★ 5

Best studio in the nation. Traveled for work and am happy to call this my home studio. Instructors are phenomenal and I'm always leaving feeling so accomplished. They're super motivating and care about each individual that walks in the door. Honestly couldn't say enough great things about this place.

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★ 5

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★ 5

Matt will get you into amazing shape and you will have fun doing it!

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★ 5

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★ 5

Great program! It’s perfect for people who need the motivation of a trainer to help show what to do and encourage you. Highly recommended!

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★ 5

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★ 5

Amazing work outs! No matter how long you go my body continues to see benefits and get my butt kicked. The best coaches are at this old town location! Love it!!

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★ 5

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★ 5

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★ 5

Best Orangetheory studio I have ever attended! Exceptionally friendly and helpful front desk staff, engaging and motivating instructors, upbeat music, and inspiring community. By far, the best group fitness classes that truly push my personal limits. I love OTF Old Town!

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★ 5

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★ 5

One of the best decisions signing up for OTF! Such a great workout to do twice a week on top of my lifting program. The trainers motivate and push you every class!

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★ 5

They are amazing! Love OTF and their staff!

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★ 5

Great gym! Good selection of machines, employees are friendly along most of the people there, bathrooms are stocked with shavers, towels, hair products, and are overall very clean.

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★ 5

Hands down my favorite OTF location in the USA! Best trainers, staff, and music! Always positive energy flowing through, and I absolutely LOVE coming here! They have gone above and beyond to help me achieve my fitness goals, and I'm so happy to have such an awesome crew to workout with! Thanks, OTFOT! Matt, Katee, Taylore, Mike, Trevor, and Madee you are all ROCKSTARS!

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★ 5

Great place for a outstanding and intense workout. The staff is fantastic! No matter what your physical fitness level is they will work with you. Their customer service is great..unlike some of Old Town, my home town.

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★ 5

Great workouts! Trainers are cool and you'll find your favorites. The style of workout is to lift weights and aerobic exercise. You'll be happy to start, you'll be happy that you continue, and the ultimate decision is whether you will take responsibility for your progress by going faster.

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★ 3

I really enjoyed the workouts and the trainers, but cancelling my membership has been long and stressful experience. I called the front desk on February 27th to request my cancellation and was informed that I would need to give a 30 day notice. The girl on the phone (Christina) told me she had noted it in my account and that I would still pay for the month of March and after that I would no longer be a member. Now it is April and I am still being charged. I called the gym and Katie, another front desk employee, asked if I had filled out a cancellation form, which was not brought up in the conversation in February, so I had not filled it out as I was not aware of it. She also informed me that there was nothing noted on my account about me wanting to cancel my membership. The worst part to me, is that management has not contacted me to let me know if they can reverse the charge. Great workouts, but I have lost respect for the business management.

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★ 5

If you are looking for the best fitness program for you, come try this place. I'm sure that you will be able to reach your fitness goal in a short period of time.

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★ 5

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★ 5

Great place to get a very intense workout with a terrifically upbeat atmosphere.

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★ 5

Favorite place to go. My day is not complete without a good workout at Orange Theory in Old Town. If you want an environment where you are not judged during a workout, encouraged, enjoy a challenge everytime you go, and love some music and motivating trainers who push you... this is your place! No matter where you are in your fitness journey this is the place to be! I cannot thank this environment enough for their knowledgeable trainers who care and the loud music which helps me push through my mental roadblocks.

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★ 1

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★ 5

I have been a member of OTF for two-years. Great teachers. Great results. Worth every penny.

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