★ 5

Great experience every time I visit this studio!

Source: Google

★ 5

Great coaches and staff!

Source: Google

★ 1

Update (April '24): While the coaches are great, the studio's facilities and management have significantly deteriorated. The air conditioning is always broken in this studio. It's unhealthy/dangerous to be working out in hot AZ summer without a functioning AC. Despite multiple complaints, it seems that no one cares. I strongly urge the management to fix the AC ASAP to prevent any accidents/injuries.

Source: Google

★ 5

Source: Google

★ 5

Orangetheory is TRULY for all fitness levels and I genuinely enjoy working out now! Do not be intimidated! The trainers are all awesome and the classes are dynamic, it's something new every day. I have been a member since February, I went from going 2 times a week and barely making it through the workouts, now I'm going 4 times a week and getting stronger, faster, doing things I never thought I'd be capable of doing with each workout. Absolutely worth the investment for myself!

Source: Google

★ 1

Immensely disappointed after such an initial positive experience. Immediately once mine and my husband's pleasant free trial experience ended and we singed contracts (with someone at the desk who it turned out processed our paperwork incorrectly, which we were called to be notified needed to rectified by a different staff member the following day when we were scheduled to next come in for a class) and were charged, we were baited and switched repeatedly. At NO point was it explained that the arm bands were an additional fee, until we showed up for another class and were told we needed to drop another $100 each on top of our Elite memberships to order arm bands. We were extremely uncomfortable with this sudden bait and switch and asked to just rent the arm bands instead, and agreed to those $10 per use per person charges, even though it did not sit well with us. After my husband caught the flu and we were left with no choice but to cancel the next class we'd signed up for, we discussed the matter and made the decision to end our memberships altogether because we were just left with a sour taste in our mouth from our experience thus far. We requested cancelations via the website and received emails saying our cancelations were being processed and someone from that studio we attended would be reaching out to us. No one from the studio ever contacted us past that point. Fast forward a month later, and we have been charged again for a month that we did not attend any classes for because, like I said, in the previous month we initiated cancellation. We hoped this was just a simple mistake (like the one the studio had made previously with our contracts and needed to rectify) and so my husband called to have the charge refunded but the Orange Theory manager he just spoke with on the phone doubled down and insisted we could not be refunded. Extremely disgusted and feeling used and abused by Orange Theory and will forever forward tell anyone I know to NEVER trust this company. They get you in the door with kindness then take and take and take from you. I'd give 0 stars if I could, and just wish my husband and I could be refunded, per our cancelation request that was ignored. At this point, I'm concerned they'll continue trying to take our money next month, and the month after, and the month after... Since they've made it clear all that matters to them is taking money.

Source: Google

★ 1

Requested a cancellation 1 month ago but they still have charged me and my wife.

Source: Google

★ 1

This place has bad management and I would never think of ever wanting to sign up here. I was walking down the street with a friend when we noticed this Orange Theory had a shattered window and it appeared to be unsafe as it could fall on someone walking by. My friend, who works for a very reputable glass and window repair company, and I walked into the facility to inform the manager of this broken glass situation. The nice young man at the desk was very kind and was very thankful to us after we pointed out the broken window. Now the problem was the manager who came out from the back and instantly started to berate my friend and I before even asking why we were in the lobby. He came up to me and said our kind were NOT welcome in his fitness center and we had to leave. He tried to shoo us both out the door without even asking a single question as to why we stopped in. If I was a new client I would have been appalled at this behavior and I would have never returned and made sure others knew of the tone this manager took with me and my friend. He didn't even greet us he just asked me and my friend to leave because "OUR KIND" wasn't welcome there. I asked him what he meant by that and he assumed we were either street people and me being part Hispanic I think there were racist undertones there as well! Anyway after he got done berating me and my friend I informed him of the broken glass issue and he suddenly changed his tune. Its unfortunate this establishment has such an Ill mannered manager working for them. Maybe next time he should learn to ask before jumping to conclusions and keep his "YOU PEOPLE" comments in check.

Source: Google

★ 1

Disappointed to say this team is pretty unprofessional. I had been working with the manager for a special event and right in the middle of confirming important details I got iced out and they began refusing to take my calls. They would always tell me the manager was away and that someone would get back to me; that was never the case. Our group really wanted to work with this gym, but unfortunately that won’t be happening.

Source: Google

★ 5

Orangetheory Fitness and the North Tempe/ASU location are excellent. I've never been able to stick to an exercise routine until coming to OTF (now in my 8th month of membership). The class structure and coaching in class make it easy to show up and make progress towards your fitness goals. All you have to do is show up, and your coach will guide you through an intense and productive 1-hour workout that is different every day! I also love that I can track my progress and routines in the easy-to-use app. Five stars all day!

Source: Google

★ 5

One of the first gyms I’ve consistently been able to go to. The trainers are awesome - Kristina is my fave! She works with all fitness levels and there is enough challenge there while keeping in mind your fitness level. This is why I’m encouraged to return weekly, and will probably level up my membership because of how welcoming the staff are.

Source: Google

★ 5

Source: Google

★ 1

Worst management and worst service ever. They are only behind your money and would not follow their own policy when it comes to billing and providing services. The trainers are really great but management staff sucks.

Source: Google

★ 5

Always a great wo.

Source: Google

★ 5

Since starting OTF I have lost 60 pounds, there is a lot of encouragement and no judgment. I have fun with the classes and everyone is really nice and friendly.

Source: Google

★ 5

Source: Google

★ 5

Ariana and her staff are awesome! The workouts are killer, if you're trying to make a change in your life, OTF would be a great start !

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Finally a workout that suits my body and makes me love the gym!

Source: Google

★ 5

Gorgeous studio, good layout and terrific trainers.

Source: Google

★ 5

Source: Google

★ 5

The best most upbeat workout around!!! Coaches are fun, resuts!!

Source: Google

★ 5

This is an awesome OTF studio! Great coaches and front desk, great location. Since joining, I always look forward to my workout!

Source: Google

★ 5

Friendly front desk staff and coaches that encourage you to do your best. They push your limits, but never at the expense of your fitness level or safety. A mixed crowd, mostly ASU college students, and upbeat music to keep you going.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Updating my review for the current Health crisis. You have to wear a mask currently. Yes, for the entire time. They are limiting class sizes, so make sure to put your schedule in early. Also, if you forget your mask, they sell a good one for $5. Showers are closed, so plan accordingly. But you can still use the restrooms. And you don't get to bring your gym bag inside. You can only bring what will fit in a small clear bag that they give you. But the most important part is that they are open! So keep all these things in mind, and it will go smooth.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Great new studio! Fun front desk staff and excellent coaching from Coach Molly!

Source: Google

★ 5

We came from the gilbert east studio and as soon as we walked in got the best welcoming from the front desk staff. Which was awesome. Coach molly was great, very sweet, great knowledge of coaching and great playlist. Thank you for an amazing workout.

Source: Google

★ 5

Source: Google

★ 5

Brand new studio, instructors are great and staff is super helpful. Can go as a drop-in or get a membership (either limited class blocks or unlimited). Combo of treadmill, water rower and gym style training. Every day is different! 5am classes offered during week. 3 on-site showers. Union garage parking validation offered for up to one hour. Awesome way to get/stay in shape!!!

Source: Google