★ 5

Excellent coaching and friendly and supportive staff. Highly recommend OTF workouts for lasting results!

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★ 5

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★ 5

I had an amazing first experience here! Coach Ashley and everyone I met was so welcoming. I had a great work out. The gym is very clean and they help tailor the work out to you. I highly recommend!

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★ 5

Amazing workouts and Coaches! I've been an OTF member since 2019 and this has been my favorite studio over the years, filled with the best coaches!!!

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★ 5

Great workout for all fitness levels/ages (teenager and older)! Trainers are friendly, knowledgeable and supportive. Recommend purchasing the heart rate monitor to use during class.

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★ 5

This is my absolute favorite studio! I’ve taken classes on the east side , central, Marana , and I was also a member in NJ and this one is the best! I love the ambiance and the community here. It’s a smaller studio but that’s what I love about it. The coaches are amazing. Love Delia, Drew , Owen, and Devan. They are so positive and motivating !

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★ 5

Showing up to orange theory classes at Casas is a highlight of my week! The energy, motivation, community and results are something I have never experienced with any other gym. The coaches are all wonderful! I am so happy I was introduced to orange theory by a friend! If you haven't tried it....TRY IT!

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★ 5

Orangetheory casas location offers a great environment and challenging workouts that push you to new levels. Highly recommend

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★ 5

I have loved being a member at Orange Theory at Casas. The coaches are motivating, kind, and encouraging, as are the other members! I ended my time at Orange to pursue another gym closer to home since I moved, but would recommend the Casas location to anyone :) only constructive feedback I have: the bathrooms and floors/fans could be cleaner.

Thanks OT Casas for great memories and a healthier body!

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★ 1

I’m very disappointed, saddened and disgusted with this OT location. After being diagnosed with a very aggressive cancer, my mother who is undergoing very intense chemo had no choice but to cancel her membership after being a customer for years. The studio manager Sammy and regional manager Darren refuse to waive her cancellation fee. I know a contract was signed when she was in good health, but contracts aside, sometimes exceptions should be made in the name of human decency. Unreal.

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★ 1

Really unfortunate customer service… this morning I arrived for my first class and was greeted with a rude and condescending response from front desk employee, Martin, stating that I was late, that I was supposed to be there 30 minutes early for a run- through pand that he “wasn’t sure if I missed that on the website”. I apologized and I take full responsibility for not paying closer attention to arrival time. My friend, whom I was taking class with, also informed me that before I arrived Martin was stating that I wouldn’t be allowed to take the class anymore. That being said, I arrived at class 10 minutes early and there was plenty of time to introduce me to the class. Owen, the instructor, was very nice and offered to take me through the routine. I said that I was familiar with the style of class and that I would be fine. The class went great and I had no issues. However, I would never sign up for a membership or return to this location based on how I was treated by your employee.

I saw another review on here stating that she observed the exact same thing happening from the same employee. Just really unfortunate.

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★ 2

At first I was happy with the workout when I switched from F45 around 8 months ago. I
Lost 5lbs while gaining some muscle according to the body scan machine they have that is the same as the f45 one. I noticed the facility was not as well kept as f45, for example the fans are completely full of dust and have been since I started. The window sills are so full of dust it’s actually gross. The bathrooms are not stocked with convenient items like f45, BFT and other gyms at the same price point as OTF. The staff way less friendly overall and the coaches not as observant to form/ offering
modifications as F45. I liked the monitors and having them on the screen, I found it motivating so I kept going for a while now.

The front desk staff have been rude to other customers I’ve observed. For example denying people entrance to their first class with plenty of space bc they were not there 30 minutes early for a 5 minute tour before taking an hour class! I think it’s hard enough for so many people to squeeze a workout in that demanding they arrive 30 minutes early to an hour workout is excessive not to mention unnecessary. To be rude to them on top of that, I was unsure how this place stays in business.. but it is a good work out so I kept going. (I guess others feel the same).

Well today I was rushing to get to class and a few minutes late. Martin at the front desk said I couldn’t take the class and I asked if I would be charged for it. He said “yes Mariaaaa it’s in your contract.” In a very snarky tone, getting my name wrong on top of it. I walked out at 6:20 for a 6:15 am class in the morning after rushing to get there and workout. I decided this place is not for me anymore as I’m really looking for a friendly and motivating vibe in a place to workout and not added stress in an already stressful life. I recommend trying another location as this experience is all based only on the Oracle location.

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★ 1

Taking time out of my day and changing/missing my workout routine to try their services just to be turned down upon entry, not okay. They did not communicate that showing up 5 minutes early was not early enough to enter class (just that itnwas for a tour.) I asked to talk to the coach bc I'm a competitive athlete and former fitness coach, and wouldn't even consider. I guess as a champion athlete I have certain expectations of treatment. That didn't happen here.

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★ 1

DO NOT SHARE YOUR PHONE NUMBER WITH THEM! THEY WILL NEVER STOP CALLING!!!!

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★ 5

Orangetheory fitness is the best thing that has happened to me in a long time. I became seriously depressed during the Christmas holidays and was sleeping almost all the time. I had already joined in November 2023, but wasn’t going regularly. They offered a “Transformation Challenge and I signed up and stuck with it for the 8 week challenge. I LOVE going to Orangetheory! The coaches are amazing. Coach Jenn, Coach Michael and Coach Owen are all awesome coaches. They’re super knowledgeable, genuine and professional. They exude incredibly positive energy. They make you feel like part of the community. I have asked questions regarding form, program and nutrition. I’m always more than satisfied with their answers. I plan on being a member for life. I’m 62yo and have never been athletic, but the more I go, the more I want to go! My endurance, balance and strength have all improved in 8 weeks! If you’re thinking about joining, just take the first class, which is free, you won’t regret it!

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★ 5

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★ 5

This is an amazing OTF studio. I've been to many others which were good, but the support, dedication and energy of the team here is next level.

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★ 5

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★ 5

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★ 5

Friendly and fun workout environment that is totally engaging even for beginners

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★ 5

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★ 5

Love the Thursday 6:45pm strength class with Michael! He’s a great coach that gets you to keep going even when you are sure you can’t! I also love the late evening time!

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★ 5

Coach Michael is a true professional! Great motivation as well as form corrections to make sure you get the most of the class. We also really like the later class so it can be done after work

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★ 5

Awesome gym… has the best support group. Jenn the coach is the absolute best!! If I could give 6 stars I would.

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★ 5

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★ 3

Expensive

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★ 1

Since Madi left this place has gone down, I’m constantly being overcharged and charged when I’m supposed to be on a medical hold. Then I have to chase them around to refund my card. This last one was the final straw for me. I recently had ACL replacement surgery, I notified OTF of my injury, filled out documentation and in May (2 months after my surgery) they charged my card. It’s outrageous the amount of time I have to spend managing my membership, making sure charges get reimbursed and then there’s zero apology on managements end. The best staff left to F45 and it might be time to join them once I heal

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★ 5

Love love love

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★ 5

Love this location and the coaches! Their positive energy makes class more fun. The members are also friendly and encouraging. They also have a class time to fit nearly anyone’s busy schedule. Check it out!

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★ 5

My husband and I were visiting Tucson from Northern California and stopped into this OTF for a couple of visits. We had a great time! The staff was so friendly and helpful- they even pointed us in the right direction for hiking and restaurants along with a couple of other members. Rene, our coach, did an amazing job! He was so motivating and even helped us with modifications to make exercises more challenging, so I also learned some new things! The facility is very clean like all OTFs I have visited. One of the huge benefits of joining OTF is you don’t have to miss your workout just because you are out of town like we were- it’s like having a family wherever you go! If you are local give them a try! It is an amazing work out, I have been doing it for almost 10 years now! Thank you for the hospitality!

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★ 5

Gets the heart pumping 👍

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★ 5

OTF Casas is the best! The coaches are encouraging and fun! Best workout!

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★ 5

Hunter is the best! Always a great workout!

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★ 5

OT Casas is the best!!!

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★ 5

I love the coaches and always get a good workout. Great way to start the day!

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★ 5

It’s amazing, best choice I ever made!

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★ 5

As someone who has tried just about everything out there to get healthier, OTF Casas Adobes has been the best. The people in all the classes encourage each other instead of judging. This is a fitness family I enjoy and am always excited to be part of everyday. The office staff and the amazing coaches are something this center should be proud of.

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★ 5

Orangetheory Casa Adobes is my favorite way to start my day. I feel comfortable going at my own pace, and love setting my goals with watching my splat points.

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★ 5

Orange Theory has helped my balance issues by strengthening my muscles. The heart rate monitor is really helpful to motivate me to persevere a little bit longer. I must be getting stronger because my maximum heart rate keeps getting increased. Some instructors are much better than others at Casas Adobes, however.

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★ 5

After nearly 1309 classes, I continue to love OTF workouts - always different to keep you motivated. Coaches encourage and offer modifications so workout is safe. Definitely a wonderful way to get or stay in shape. I rehabilitated a knee replacement in record time thanks to OTF.

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★ 5

Orange Theory is like a home away from home. I’ve made good friends and between my friends and coaches, they keep me motivated.

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★ 1

Attempted to cancel my membership. After multiple phone calls and unreturned messages, I had to stop in twice to get my membership cancelled, all related to a medical emergency. I was unable to attend months prior while seeking my diagnosis. They promised the manager would call me and never did. Many broken promises. I have been a member for years, this tops the cake. I will never return to OT again related to this experience and poor customer experience and lack of empathy. Not a way to keep a life long member.

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★ 5

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★ 1

Extremely dissatisfied with the unorganization of the front desk as well as the studio manager (Sophia) who could not clarify information for me. I also was promised a pass and was never awarded the pass even after weeks of waiting to see if it would ever show up. Overall I think this studio needs more educational training as well as training overall as their staff is not educated on the policies as well as orange theory overall.

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★ 5

Love the coaches! Love the workout and I love not having to think about what I'm going to do that day. Just show up, listen to the coaches, and get sweaty! I have also met a lot of very cool people at Orangetheory.

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★ 5

Exceptional staff and team. Top recommendation for a one hour workout

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★ 5

I absolutely ❤️ Orangetheory. Great energy, workouts, coaches, music and staff.

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★ 1

This review is for the terrible customer service at this location. We only signed at this location because I had a friend who worked there, but we've regretted it ever since. My partner and myself have had a ridiculously hard time cancelling our memberships. No one ever answers the phone, returns messages, or responds to emails. I tried repeatedly contacting them for weeks before someone finally responded and sent me the cancellation form. Now my partner is dealing with the same issue and they're refusing to email her the form, saying it has to be done in person. This is just absolutely ridiculous and by far the worst customer service we've ever experienced for anything! Do not sign up here!!!

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★ 1

This place by far has the WORST customer service I have ever experienced at an OT. I have been to many OT over the years, and have nothing but great things to say about the company in general - but this location is HORRIBLE. I have been trying for weeks to get in contact with them to cancel my membership, as I have moved and nobody answers the phone. I have called repeatedly. The one time I have been able to get someone on the phone, I never got the information I requested. They are basically forcing me to continue my membership, for lack of response. I highly recommend any OTHER Orange Theory location, but not this one.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 1

If you like being ripped off and never able to cancel this is the place to go. After calling over and over, promising to have call backs, promising account would be canceled. We continue to get charged. My wife broke her foot and hasn't been able to go for a couple months. We explained from day on that we wanted to cancel because there was no future plan for her to be able to go back. They assured us all was good. 2 more monthly charges later and they claim they are working on it. Don't get involved with the scam

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★ 5

Before I joined Orangetheory, I was a member at many gyms in Tucson.
This is the only workout that actually has made a difference in my health and physical appearance. Hunter is a fantastic coach! She knowledgeable, caring and funny during our workouts. Hunter provides valuable coaching during our sessions and assists with correcting our form during our workout. Gym is clean and management and the service is exceptional.

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★ 5

Amy was great, music was great, such a friendly and fun environment!

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★ 5

The heart rate monitoring really challenges me to push harder and Coaches Hunter and Collin are the BEST! Love these workouts!

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★ 1

Been waiting 6 weeks for a refund they owe me for a heart monitor I never received. The manager and assistant store manager keep saying they will follow up with me on the status on certain days. Those dates will come and go and I always call them to follow up. They cant call me about my refund, but they do have time to send me promotional text and emails about joining their gym.

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★ 5

Fun workouts, great, enthusiastic coaches, lively music choices.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

My husband and I visited from WI. What a great studio! Everyone was so friendly and welcoming. The coach Ellie was so professional, energetic and made the whole workout awesome!! We will for-sure be back!!

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★ 5

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★ 5

This is my favorite OT location! I frequent this location as well as the Marana location. The coaches are all great, very motivating and energetic! The front desk staff is also very friendly and helpful.

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★ 1

Worst oranage theory location I've been too and I travel the states! These people were terrible and management is a joke!! I can't believe how disrespect, dishonest and rude the manger was! I asked her to talk to the manager and was shocked to find out that she was it! Can't believe it, save yourself the trouble and go to another location. Not worth the mistreatment for what you pay for here! I'm shocked

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★ 5

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★ 5

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★ 5

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★ 5

This Location is Awesome. Coaches are Supportive. Front Staff very friendly. Even the people working out are willing to motivate each other.

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★ 5

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★ 1

Alex is great. Unfortunately, management is not, especially the studio manager. Had to get a hold of, you'll get the runaround for months when you do, and in the end they'll still try to screw your over. It shouldn't be that difficult to get help. You'll have a better experience if you go to another Orangetheory nearby. Both the Grant St and Marana locations have been much better. Go there instead!

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★ 5

Awesome workout every time, the coaches Marc and Alex definitely pushed me every time I went. The group aspect makes it even more motivating to keep pushing through. Impressed with the cleaning and check in process for Covid times as well.

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★ 1

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★ 5

Through 25 years of living I'd never been a member of any gym until I went to OTF Casas Adobes with a coworker. After just one class I bought a membership and now I've been going for two years. Not only is it an incredible workout, but the coaches and staff make it enjoyable as well. Highly recommend.

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★ 5

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★ 5

Love Orangetheory workouts. Coaches are always energetic and motivating.

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★ 4

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★ 5

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★ 5

Marc and Alex are great coaches! They really push me and motivate me to do better each class. I really enjoy working out at this studio.

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★ 5

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★ 5

I joined last summer because it is just too hot to run outside. This was supposed to be just a summer thing and only be 1-2 times per week but I have enjoyed the time and gains made here it has turned into a 4-5 time a week thing! Once winter hits I will start running again but still continue at least 3 times a week to get more than just cardio!

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★ 5

This is a busy, energetic and fun place to work out. The workouts have a nice balance between cardio and strength training and mindful coaches to make sure you use correct form. The program is always changing so never boring or mundane and always engaging. I have been going regularly for a year and a half and just love it!

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★ 1

Very disappointed with this studio. I was a little late and there was plenty of room in the class. Coach Ashley would not let me join. OT requires members to sign liability waivers, so the excuse it’s a liability is a joke. I love the studio on River/Craycroft and Grant but have had several bad experiences at a Oracle.

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★ 5

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★ 5

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★ 5

Michelle is awesome and the workout is intense!

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★ 5

My favorite place to work out! Each class is different, challenging and perfectly balances strength, endurance and cardio! The studio staff is great and the atmosphere is welcoming, accepting and fun 😊

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★ 5

This is Monique Legleu, Great staff, love this place the workouts are amazing best investment so far

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★ 5

Love the workouts! All of the coaches are awesome.

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★ 5

A great workout!!

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★ 5

I started Orangetheory a few months ago on the recommendation of a friend. Ever since I’ve started, I’ve had a newfound confidence in myself and my athletic ability which wouldn’t be possible without the motivation of the coaches. Every workout is a new challenge and each hour that goes by, you feel like a different person. Best gym experience I’ve ever had!

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★ 5

Let the endorphins speak for themselves! Challenging, fun and sustainable...top 3 necessities for fitness and OTF delivers! Sign up...your body and mind will thank you!

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★ 1

Instructors don't have time to answer questions. Just want your money

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★ 5

Great workouts that are never exactly the same!

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★ 5

This studio is so motivating and welcoming!

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★ 5

I love this place. I have tried every program and every gym and this is the only one that has kept my attention. I don’t have to guess what workout to do and I never have to worry about the availability of weights and machines.

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★ 5

Great workout and motivating staff!

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★ 5

Such a great whole body workout that anyone at any age can do! The staff at OT Casas Adobes is incredible!!!! Love the front desk gals and all of the amazing coaches that are so helpful and encouraging!!!

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★ 5

Very intense workouts. The coaches push hard while still making it really fun. The sales associates know most people by name.

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★ 5

I’ve been a member for a year and a half and I still love going to OTF 4-5 times a week! Every day is different and while the coaches are motivating, you get to push yourself and test your limits.

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★ 5

Orangetheory is an effective and motiviating workout regardless of your fitness level. I have been attending their high intensity interval training for over a year and it hasn't gotten old. Every workout is different and the coaches encourage you to push yourself.

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★ 5

I’ve tried many gyms and classes and this is by far the best. They are very welcoming, the coaches and so motivating, and you leave always feeling great about the workout you just accomplished.

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★ 5

Great workouts.

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★ 5

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★ 5

This place is great. For the hour work out that you get, you get an workout! The staff is great. They will push you out of your comfort zone. The facility is clean. In both restrooms they offer supplies to help get you ready for the day a little faster which or if you forgot something as well. (Which being rushed in the mornings I can say I have.) Thanks!

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★ 5

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★ 5

I love this place, I've been a part of OTF for years, its a great workout and I've progressively become stronger, faster and more powerful. The staff is friendly and the coaches are awesome; they are great motivators and have helped me surpass my fitness goals. I consider myself to be an athlete now. Thanks OTF Casas!

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★ 5

I love this studio. Great coaches and a great workout

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★ 5

If you are feeling the need to up your workout regime and see results, I highly recommend OTF. From day one I felt welcomed, challenged and inspired from the staff, coaches and fellow members. And results are proof this works. Down 32 pounds in the first 4 months, added lean muscle mass and have been maintaining ever since. Come join the OTF family!

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★ 5

Orangetheory is amazing! The coaches are so motivating and encouraging. The front desk staff is friendly and helpful. The workouts are fun and challenging. The studio is so clean too. I love OTF.

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★ 5

Invest in your health! This studio is very motivating and sincere about it! OTF is not like any other big gym, give it a try for a month to form your own opinion, you'll be happy you tried.

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★ 5

Best workout ever, like having your own personel trainer. Front office staff is always happy and motivated! I give this stuido a 10!!!

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★ 5

I have been going to OT for over a year and really enjoy the classes. The coaches are encouraging, the workouts are intensive and the atmosphere is fun. I always feel like I have had a good workout when I leave.

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★ 5

Orangetheory provides the ultimate workout. I am addicted! The coaches at Cases Adobe's are encouraging and knowledgeable. Love this place!

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★ 5

I cannot say enough wonderful things about OTF Casas Adobes. I have been working out there for 3 years (regularly for the past year). Not only do I feel more fit, but I feel more confident. I found a home in OTF. I love working out there, but what’s more, I have a great group of friends there, fellow clients as well as staff.

Thank you for creating such a wonderful place! Love to all at OTF Casas.

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★ 5

Love the "theory" behind Orange Theory. The founder got her master's in exercise philology as did my daughter who loved being a coach at Orange Theory in Houston until she had to resign to start working on a degree at Baylor University for her 3rd degree as a Physican's Assistant. I love when there is research and science behind things. OTF needs to improve ways to reserve slots/times/days to work out via phone and apps. I have driven 25 minutes to workout to find out that my name isn't on the list and the class is full. It has happened twice which doesn't make me too upset.

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★ 5

The staff are so nice and helpful and didn't feel pressured after doing my free class (even tho I was hooked). I love that I can have a visual of how I am doing and am able to base my workout off of numbers and science rather than my general feeling or mindset. The workouts always very so I always get a surprise coming in! The app is also amazing and I love that I can use my heart monitor outside of class and with other apps

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★ 4

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★ 5

I love the way I feel after Orangetheory.

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★ 5

I very fun and convenient way to get your regular exercise. Paired with a sensible diet plan, Orange Theory will keep you away from chronic diseases.

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★ 5

Awesome place to work out. Great staff.

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★ 5

The coaches at Casa Adobes are great! This is a great workout and lots of fun!

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★ 5

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★ 3

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★ 5

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★ 5

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★ 5

It is super challenging and the coaches are encouraging. They always have modifications and are professional, friendly and supportive. I have many, many pressures in my life being a caretaker for a husband with cancer and a special needs child. and I so appreciate the 60 minutes where I don't have to THINK. I just do and compete against myself. The health benefits are amazing. I am down 5 lbs an my cholesterol is normal for the first time in years. I have strength and energy. I am turning 60 this year and feel 20 years younger. Whem people say, take care of yourself...this is my number one go to. It helps my mood and keeps my emotions in check. I can't say enough about this workout. I feel that it is saving my life

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★ 5

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★ 5

Really enjoying the workouts. New member and have to say both Cory and Jaycee were very enjoyable. If you want to push yourself and get in shape, this is a great environment for that. You get what you put in.

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★ 5

Good workout

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★ 4

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★ 5

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★ 5

Best workout I have ever had! I can see myself getting addicted to this!

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★ 5

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★ 5

It's a well organized workout and it burns throughout! The coaches are enthusiasts. The classes start on time, and include the needed time to recover with a group stretch cool down. OTF has finaly got me in a month's workout routine outside of my daily dog walks and yoga. I feel more physically and mentally strong than I have in years.

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★ 5

Love the coaches, the structured/ pre-planned workout. Doesn't get boring or feel like a chore to workout. Love my 3G classes on the weekends.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Best Place Ever!!

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★ 5

Friendly staff, Fun coaches who motivate (you can do it, why are you here) and how each workout has different approaches (power, endurance etc).

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★ 5

I love that you can tailor it to your fitness level. It's great for beginners all the way through more "advanced" fitness levels. Also it is a really efficient workout. I want to maximize the hour that I have to work out and I can't spend more time than that at a gym. I like that you can get in cardio and weight training in that hour.

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★ 5

Best workout in town!!

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★ 5

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★ 5

Orange Theory changes up my regular routine. It keeps my muscles guessing and me interested. I needed more HIIT workouts to burn extra unwanted fat and for toning and sculpting. I just needed a little bit of Orange in my life!

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★ 5

Fun workout with great results

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★ 5

Amazing gym...

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★ 5

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★ 5

Excellent workout.

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★ 5

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★ 4

The music is always great and the workouts hard. The cardio is the best, the biofeedback with the monitors is very motivating. The strength training is not the best to build muscle because it is low weight and lots of reps, sometimes I wished we would slow down the weights and focus on 1 muscle group. I am a working mom and have had 2 issues where I signed up online and then couldn't make it, sort of a pain to get the class credited but they did.

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★ 5

The most fun you will ever have hating a workout :)

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★ 5

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★ 5

The workout is challenging but doable. I have done P90X, Men's Health Meta Shred, Etc., but Orange Theory is the only thing that keeps me coming back!

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★ 5

The workouts are always changing and they play great music!

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★ 5

OrangeTheory is one of my favorite workouts ever! It's fun, never stale and coaches are encouraging.

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★ 5

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★ 5

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★ 5

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★ 5

The instructors were very knowledgeable and the front desk staff so helpful. The workout was great!

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★ 5

Marc is THE BEST and most MOTIVATING trainer - EVER.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

What a great experience! The staff was professional, helpful and not in a "sales mode." It was my first class and I had a lot of questions. The facility was spotless. The trainer was knowledgeable, encouraging and patient. Best workout in the area if you like pushing yourself while being encouraged by others!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

I love Orange Theory Fitness because the trainers are THE BEST. Each one is positive, encouraging and energetic but they also keep a close eye on proper form and technique. The immediate feedback from my heart rate monitor keeps me working hard throughout the entire hour. It has been so helpful to be able to track my progress over time. This has been the only exercise regimen that I have ever been able to stick with. It has been a game changer for me.

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★ 5

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★ 5

I was visiting from NJ and decided to squeeze in a few classes. I'm so glad I did. Grant is an awesome trainer, and the staff very pleasant. Thank you for being so welcoming.

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★ 5

Great place to work out. Very addictive. Great way to push yourself

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★ 5

Great Experience! Love Orange Theory, but get ready to pay $$$ dollar amounts per-month.

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★ 5

Results are amazing. Very addictive workout and the coaches are fabulous. I'm a runner turned gym fanatic because of this place!

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