Ott Family YMCA

Tucson, 401 S Prudence Rd, Tucson, AZ 85710 | β˜… 4.4 (187 Review)

πŸ“ž +1 520-885-2317

Activity

Fitness center Children's camp Child care agency Non-profit organization Swimming pool Youth organization

Photos

 Ott Family YMCA
 Ott Family YMCA
 Ott Family YMCA

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Reviews

Sue Rau

β˜… 5

Love the instructors and the front desk staff!

Source: Google

Kelly Flint

β˜… 5

Personal training, yoga, swimming, body pump - and the people all make this one of my favorite places in Tucson. We have an amazing community!

Source: Google

Em S

β˜… 3

As a newer member I’m honestly a little concerned that there is no cap on the amount of children that can be at the gym childcare center. Some days they have 10+ very small children, like under 2, and seem very overwhelmed. It doesn’t seem very safe at times because they are not able to closely watch each child. I strongly feel like there should be another adult present. Especially when a parent is picking up a child, they are talking to the parent and not paying attention to the kids. The gym itself is nice and not too busy but I’m second guessing leaving my kids at the childcare now which is a bummer because that’s a big reason why I joined

Source: Google

Randy Huffman

β˜… 5

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Billie Adler

β˜… 5

Love this Y. Been coming about a year. There is so much to choose from. All kinds of classes, all day, every day. I haven't done free weights, but the area never seems too crowded. Has a heated Olympic size pool and water aerobic classes. The front desk folks are always pleasant and informative. Special shout out to Andrea and Alice, my favorites!

Source: Google

Angel Kidwell

β˜… 5

I love this staff and the programs for the kids! They have the best summer here!

Source: Google

Justin Washington

β˜… 5

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Debby Champe

β˜… 5

Friendly staff and amazing classes make this a wonderful place to be.

Source: Google

Shelley Zieman

β˜… 5

Always friendly staff and a very clean establishment.

Source: Google

Jennifer Walker

β˜… 5

Great classes, fantastic members, outstanding instructors, awesome support staff!

Source: Google

Jessica Johnson

β˜… 5

Love this place love the staff
Michael is always so friendly and helpful

Source: Google

Carie Kuha

β˜… 4

Finally got new body pump weights. Just needs a good cleaning.

Love the group classes for all but the place is filthy. Need to clean floors and need new weights that don’t leak sand!

Source: Google

FaZe blaze FaZe blaze

β˜… 5

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delores baker

β˜… 5

Every one is so helpful and respectful. I enjoy the silver sneaker class with Joni she is Great to work with. Best class ever!

Source: Google

victoria rodriguez

β˜… 5

I love bringing my family to the YMCA! this facility is always clean and staff is friendly and helpful. We enjoy the sports program, open gym, open swim, open basketball court.
We also enjoy the activities set up throughout the year, like trunk or treat or speghetti dinners!

Source: Google

Jason E

β˜… 5

The front desk staff is neat. Sometimes.

Source: Google

Sam

β˜… 1

Dear YMCA Administrator

I am writing to express my deep concern about the treatment my 4-year-old daughter has received from Ms. Mac, a staff member at the childcare center. Despite the YMCA's mission to strengthen communities and promote inclusivity, my daughter has been made to feel unsafe, uncomfortable, and excluded.

Over the past two months, Ms. Mac has consistently displayed dismissive behavior towards my daughter. She has rolled her eyes when my daughter asked simple questions and deliberately left her out of group activities, such as art crafts. These incidents have occurred repeatedly, forcing me to advise my daughter to avoid interacting with Ms. Mac.

I attempted to discuss this matter with the supervisor, seeking an explanation for Ms. Mac's behavior. Unfortunately, the supervisor seemed unconcerned and unresponsive, leaving me to wonder if discrimination based on race or ethnicity might be a factor. As a parent, it is distressing to think that my child may be subjected to such treatment.

The YMCA's mission statement emphasizes the importance of strengthening communities and promoting inclusivity. I urge you to investigate this matter and take necessary actions to ensure that all children, regardless of their background, feel welcome and valued at the childcare center.

I would appreciate a prompt response regarding the steps you will take to address this situation.

Sincerely,
Samrawit Joens

Source: Google

Lydia Duron-Kari

β˜… 5

Great place to stay healthy and fit.

Source: Google

Larry Terbovich

β˜… 5

Happy people behind the desk to check in and great classes for Silver Sneakers. I always feel happy to leave knowing I am staying healthy.

Source: Google

Bette Sanders

β˜… 4

They could cheaply provide sunscreen awnings on wheels. Would help with wind and cold .

Source: Google

joe flocco

β˜… 5

My Wife And I Have Been Enjoying The Programs For Several Years Now Because Of Our Health Provider And Am Amazed At The Many Program's Available To Keep Us Active and Healthy, We Practice Chair Yoga As Often As Possible . Many Thanks To The Staff And Instructors For All That They Do For Us. KUDOS

Source: Google

Lourdes Salgado

β˜… 5

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G Hall

β˜… 4

Gym is great, clean and easy to access. But the pool hours are SO limited! No afternoon pool openings during the week until 330 PM and it closes in the morning at 11 AM! Some of us would love to swim on our lunch hour.

Source: Google

Gaby T

β˜… 5

Love being a member of the "Y" and spend quality time with my family and make new friends.

Source: Google

Carole Rousseau

β˜… 5

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Mary Wilkes

β˜… 5

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Dominique Zekila

β˜… 5

OTT!!!!! Rocks, the staff, and instructors, the aquatic staff and the sports department staff and all AMAZING.
It’s a family! It’s a huge community all in one place and they know how to party!!!!!!
Yo Man, join the Y. M.C.A!!!!! OTT

Source: Google

Shamso Abdi

β˜… 5

Me and my family enjoying every time we go there

Source: Google

Lacey Overson

β˜… 1

I absolutely do not recommend the Kids Day Camp program! Yesterday while my daughter was swimming a little boy came up from behind her and stuck his fingers in her swimsuit bottoms. My daughter proceeded to tell him to stop and the little boy kept doing it and ended up fondling her. I taught my daughter body safety and to use her words. If there was supervision at the swimming pool this would have never happened. Get your kids out now! And if you are parents looking for a kids day camp; don't ever choose this one. Let's keep our children safe!!!

Source: Google

Ss Ffhh

β˜… 1

Never go to the YMCA they kick you out call the cops and you trespassing when you have a membership

Source: Google

Robin Collins

β˜… 5

It’s a very clean place. All staff are very friendly and helpful. Love the atmosphere there. Basketball program is a wonderful experience for youth. The karate classes were good except for losing the instructor but they recently added one. Swimming lessons were great and finally my daughter got to a yellow band after 3 swimming classes.

Source: Google

Karen RuhlAnd

β˜… 5

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Cristian Castro (Cristian C)

β˜… 5

Very nice place and we'll up kept. The staff are very nice and seem genuinely happy with being here and helping and servicing its customers. The skatepark says closed but technically still accessable just the lights don't come on at night but the local community tries it's best to upkeep and give the park the attention it deserves. Love coming here to spend some of my free time in town.

Source: Google

Ngo Khai

β˜… 5

Source: Google

Yuliza Armenta

β˜… 1

I haven’t been here, but I have been at the park when the children are at the park with the adults and the adults are not nice to the children. They’re always yelling at them one yelled at them that they were only going to give them water once it’s 76Β° outside right now. another one yelled at them Because they were pushing each other too fast on some sort of swing, which I understand, but at no point did that staff try to talk to them before yelling at them they’re definitely not nice to the kids. 4/3 1pm-2pm was the day and time this happened

Source: Google

Michael Milazzo

β˜… 5

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Nick Cosentino

β˜… 5

I always enjoy my experience at the Ott Family YMCA. Facility is clean with great workout equipment. Staff are always very friendly and helpful. additionally having great classes and family friendly. I've been a member of the YMCA for several years and don't ever seeing this change.

Source: Google

Laura Diamond Wise

β˜… 5

My son and I have been members of the YMCA for more than 10 years. We have always enjoyed the family atmosphere, and most of the staff are attentive and cordial to our questions and needs.

Source: Google

Kari Flores

β˜… 2

My family had beem visiting this YMCA couple years now for away volleyball, and now we have had two encounters with same staff member, once her grabbing my husbands arm to sign in. Then, after a game approaching us in front of a crowd about supposedly being negative with our own volleyball girls, and accusing us in front of everyone, very unprofessional, when this never occured. She has now basically targeted us twice within few weeks of each other. Very unprofessional and never should feel this way at a family place.

Source: Google

david

β˜… 5

I’ve been coming here for 6 months now . It’s a great time , bye !

Source: Google

Heather Scott

β˜… 5

Great clean well kept YMCA. Great for basketball games!

Source: Google

Katie

β˜… 5

My son joined basketball and plays at the mostly the Ott Y, he has really enjoyed himself and all the staff have been nice and super helpful.

Source: Google

Andrew Robles

β˜… 5

Great customer service

Source: Google

Amy Vazquez

β˜… 5

Clean, and friendly environment. My kids love using the basketball courts and participating in the extra sport activities.

Source: Google

Candace Bartsch

β˜… 5

Wonderful workout facility! Friendly staff, clean workout areas and great aerobic teachers!

Source: Google

Jim Stoyanoff

β˜… 5

Awesome facility and great staff.

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Jerry Godoy

β˜… 5

It reminds me of home and family!

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Dave Pino

β˜… 5

Great facility and Staff.

Source: Google

Shelley Ambule

β˜… 5

The staff is amazing. Steve at the front desk is so friendly and makes me feel welcomed every morning.

The people that workout out in the weights area are so polite and encouraging. We start out as strangers and later we know each others name.

The equipment is in great condition and clean. It’s great seeing people hang out in the lobby after or before working out and laughing and talking.

I’m so glad I found this YMCA!

Source: Google

Jasmine Ramos

β˜… 5

I love being apart of the Y family. The staff is always welcoming and the other members in the gym make it an enjoyable experience each time. I’ve been able to successfully continue my health journey here at the YMCA all while making some great gym friends.

Source: Google

Jeanine Ramos

β˜… 5

Amazing customer service. Love working out in such a positive environment πŸ’™

Source: Google

For others

β˜… 5

Michael is great … super helpful and friendly and all staff. This gym is really clean too.

Source: Google

Joseph Randall

β˜… 5

Lots of fun. Fantastic people

Source: Google

Jill Haak

β˜… 5

I'm loving being part of the Y! I feel healthier, I've made new friends and it's fun! The staff at the desk are helpful and welcoming and all of the instructors have been very helpful, too. You can't beat the community feeling here!

Source: Google

Yvonne

β˜… 1

This place is nasty in the bathroom women's shower have hair it's really nasty and has bad mold so nasty u need better cleagers start keeping u place cleaning it sucks and the lady den stairs is a dam snot I believe her name is Eric and she got loud with my grandson that was so in professional hair

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Nancy Carr

β˜… 5

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Rhonda Bowlin

β˜… 5

Stay healthy I love my Ott YMCA and all the staff and they rock my world!

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Boy NoLastNameGiven

β˜… 5

Friendly people, welcoming atmosphere. Steve and Danielle will put a smile on your face. Clean and comfortable. Come check it out!

Source: Google

Kristen Korczynski

β˜… 5

I love coming to Ott YMCA. I love the gym area. It has everything I need for a great workout. Steve and Dani at the front are always so friendly and I enjoy seeing them every morning. Thank you guys for everything you do!

Source: Google

Pauline Loftus

β˜… 5

Clean facilities, lots of classes, great staff, love it here!

Source: Google

Sherry Cater

β˜… 4

It is a nice facility and offers a lot with classes and a pool. The weight room area is a little crowded. And some stuff is hard to use because of it.

Source: Google

Kirsten Dickerson Richter

β˜… 5

Great facility, excellent staff, clean, and welcoming!!

Source: Google

Lynda Mccanse

β˜… 5

I have been a member here since the day it opened in 1969.
This is my home away from home as my oldest daughter stated when she became the pool director years ago. I raised my children here and will continue growing my grandchildren here. The pool is my go to place of salvation without it I would be a crazy person. Thank you Amy Martin for employing the best front desk staff ever at the OTT Y. Thanks Melissa for asking me to share my thoughts.

Source: Google

Patricia Leong

β˜… 5

I love coming here to use the pool and the basketball court. Front desk is friendly and helpful. The child watch has been watching my child for years and he loves coming here to see his teachers.

Source: Google

Robert A White

β˜… 5

Y is a very good environment and it has been very helpful for my marathon training

Source: Google

Julie Z

β˜… 5

Mari! πŸ’•

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Alejandra Gonzalez

β˜… 5

The staff is very kind and professional. The location is clean and well maintained.

Source: Google

Judith Maikoff

β˜… 5

Love our Y! Always open early morning. Clean. Smells fresh. Lots of room to work out. Love the personnel. Steve is the best. Love to see him ever constant behind the desk. He is always ready when needed. The people who work out are also friendly. Keeps us coming back.

Source: Google

Greg Domet

β˜… 5

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Jeff Todd Todd

β˜… 5

It is a very fun, social, place to Go to. The employees are wonderful.

Source: Google

Jenine F

β˜… 5

The people who work at the Ott YMCA are super friendly and helpful. They are quick to lend a helping hand and to listen if you need an ear. There are a variety of group exercise classes as well as personal trainers to utilize. The equipment has been updated in recent years with a smith machine, squat rack and multiple cable machines. I always feel at home when I work out at the YMCA.

Source: Google

Michael Scannell

β˜… 5

It has been a true blessing for me. The staff are fantastic.

Source: Google

John Polder

β˜… 5

Great community here, awesome customer service.

Source: Google

frankie armenta

β˜… 5

Great place to work out and is very clean!!
The staff alone is why I come!!! It’s perfect for the whole family!!

Source: Google

Marivette Heredia

β˜… 5

@Melissa Valenzuela Molina makes my experience complete πŸ’— she’s amazing !

Source: Google

Diane Gonzales

β˜… 5

Melissa is my favorite thing at the Y she’s the reason I got my whole family a membership there we love it there and all the staff

Source: Google

Anne Marie

β˜… 5

I'm delighted to tell you about my experience at my local OTT YMCA! The staff's friendliness certainly contributes to a welcoming atmosphere. The clean gym environment is a great plus for any fitness enthusiast. My son son enjoys the youth basketball program and has fun at the learn and play center. It’s fantastic place for both you and your family to stay active and engaged. Keep up the good work, OTT YMCA!

Source: Google

Miguel Ortiz

β˜… 5

Awesome experience! Great customer service. Feels like I know everyone personally.

Source: Google

Joe Decker

β˜… 5

Love this place for the last 30 years. All the staff are amazing! Every single one of them!

Source: Google

Erica Taylor

β˜… 5

I love the Ott YMCA! Since the first day that I started going, I felt welcomed. Almost every time I come in, I am told hello by name from the desk attendants. The gym and locker rooms are always kept clean. They have a great variety of equipment and machines to use and offer personal training. Plus the sports programs for kids are awesome, my nephew has played 3 basketball seasons and I’ve seen so much progress after each one. I really love my Y! ☺️

Source: Google

Andrew Cleaver

β˜… 5

Great place to work out with the whole family πŸ™‚

Source: Google

sarah jensen

β˜… 5

Friendliest gym in town! My family loves working out here and all the extra activities!

Source: Google

Renea Tebo

β˜… 5

I'm so thankful I signed up here !!! Michael really is joy every time I see him !! He is full of information that helps me on my journey He always keeps me motivated !

Source: Google

Marco P

β˜… 5

After the class or workout, the kiddo (who was being watched by the lovely Y staff while we workout) loves to play at the playground for a few before heading home.
Shout out to front desk who is always so helpful. Thanks to the whole staff, we appreciate you!

Source: Google

David Bacal

β˜… 5

This is me with the friendly staff, the Y has meant so much to me

Source: Google

Tria Decker

β˜… 5

Great gym! Clean and friendly.

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Kris Swenson

β˜… 5

I love the Ott! It is always clean and the staff is friendly and helpful. Joining the Ott was probably one of the best things I have done for my family.

Source: Google

Jay Macc

β˜… 5

Love this place. Great people!!!

Source: Google

Terry Oremland

β˜… 5

Always friendly & helpful

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ROSE NOVACK

β˜… 5

Just a great place to exercise, staff is awesome πŸ™‚

Source: Google

Bobby DeAngelo

β˜… 5

The staff at the Ott Facility are fantastic!! They are friendly, helpful and
awesome!!

Source: Google

Lis Paz

β˜… 5

Very personable and friendly stuff :)

Source: Google

David Chan

β˜… 5

I've been going here for about 9 yrs. The staff is very friendly and the equipment is up to date.

Source: Google

L L

β˜… 5

Love the Ott family Y! The staff is amazing and very helpful.

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Jesse James

β˜… 5

I love the staff. Very helpful and very friendly

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Linda Steffens

β˜… 5

I've been here for 40 years and I'm not going anywhere.

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Anthony Wiggins

β˜… 5

I like to play basketball

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Edward Hill

β˜… 5

Great YMCA and great staff

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Jose Granados

β˜… 5

Amazing place to workout. Staff is always helpful and friendly.

Source: Google

David Duke

β˜… 5

Friendly professional and I love the coffee from Dani.

Source: Google

Beth Grindell

β˜… 5

Keeps me healthy

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Gina

β˜… 5

Really good for kids and adults !!

Source: Google

AP_15

β˜… 5

great environment, great service, caring staff members equipment in good condition. I love it.

Source: Google

Bryce Hollywood

β˜… 5

I really like all the staff and have nothing but good memories here.

Source: Google

Rob Yazzie

β˜… 5

Amazing staff!! Great atmosphere! And positivity shined here at Ott YMCA. A++++

Source: Google

Ron McCale

β˜… 1

I wanted to give some feedback on my daughter's volleyball season that just ended.Β  Her team was called the Scorpions.Β  I liked her coach, she seemed knowledgeable and energetic.Β  However, the overall season was a bit of a joke.Β  Rachel stacked her own team with all the previous players that had the most skill and proceeded to humiliate other teams.Β  Our team was made up of several players that could not even get the ball over the net on serves while she had an entire roster of kids that could serve overhand at high speeds.Β  She also had two very large boys that were very intimidating to our small girls.Β  These boys were my size (5'10Β or taller)Β  The likelihood of one of them spiking into one of our tiny girls was ever present and concerning.Β  I am sorry for my kid and the others that signed up for this humiliating experience.Β  We will never sign her up for that again at the Y.Β  On another note, the officiating was terrible in this last game.Β  The most giant of the two giant boys continuously palmed the ball and basically threw it over the net.Β  I addressed this with him in a respectful manner at the game's end and he said "I know, I asked to stop it".Β  Which the boy never did throughout the game.Β  The whole experience for us on the team with mostly all newbies was not good, at all.Β  I believe Rachel is to blame for this calamity and changes need to be made before some poor little girl gets destroyed by a high-schoolers spike.

Source: Google

Barbi Reuter

β˜… 5

From Itty Bitty Sports to swim and day camps, our kids have had terrific experiences at Ott!

Source: Google

Daniel Arellano

β˜… 5

Excelente place

Source: Google

Lau19K

β˜… 5

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Mary Jo Bart

β˜… 5

There are several helpful classes for people of all activity levels to enjoy.
Staff members are friendly and helpful.

Source: Google

Amber Santa Cruz

β˜… 5

We love the Y! My kids do a lot of activities here that they wouldn't be able to do if not for the Y. The staff is great too, all very friendly and helpful.

Source: Google

Will-I-am E. Tackett Tackett

β˜… 4

This place is wonderful

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William Tackett

β˜… 5

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Warren Williams

β˜… 5

All is well with the cleanliness of the pool and locker room.
W

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Meela Hill

β˜… 5

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Antonio DeHaro

β˜… 1

I don't like it this my expression about the place.

Source: Google

xavi sagasta

β˜… 3

the place is great. i primarily go for the open basketball gym and weight room, but i have severe problems with the people who play basketball. twice this week someone has threatened me because they want to get away with foul play. some kid threatened my life today after my cousin called him for charging in game.

Source: Google

GT Bird

β˜… 5

It's a nice YMCA and can't beat the price on swimming lessons for my son. Our instructor is also very good and my son really gets along with her well.

Source: Google

Mikaila R

β˜… 3

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Brooke Welch

β˜… 5

We have been coming here for 8 years. Never had one problem with anything. My daughter has done a lot of activities they offer. The fitness classes are good. We have gotten the scholarship many times and when I need to cancel they do it with no problems. It’s not 100% perfect and updated like LA fitness or Chuze like the negative comments say, however it is a FAMILY gym and facility. Great price for the whole family to be able to do all different kinds of things. Everything is always clean and working.

Source: Google

Jon Boggs

β˜… 5

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Emma Lopez

β˜… 5

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Greg Taylor

β˜… 3

Need better hours and to open the skate park

Source: Google

Marjan MacPhee

β˜… 1

I have to sign up for no floor yoga at 11:00 PM every week to go to yoga. That's awfully inconvenient. I don't want to stay up that late just to be able to go to yoga. Whoever designed this was not considerate of others at all. When I asked at the front desk the man poo pooed me and had a giant attitude.

Source: Google

Adam P

β˜… 4

Good place to swim and newly updated gym equipment. One issue I have is why they are keeping their split schedule. It's hardly busy there and they say it's to deep clean before they reopen in afternoon.

LA Fitness, Chuze and the other big chains are wide open with same restrictions but are open all day. It's a little frustrating because my schedule varies and when I have time to run in and lift or run I can't because it is closed.

I hope they change the hours this summer because if not I'm going to have to cancel my pass and go else where. I don't want to because I love the atmosphere but if they are limiting their members I have no choice as paying full price for half open is not worth it. Please make the change.

Source: Google

tripzu

β˜… 1

Its 2021 and theres still no bikes allowed in the park

Source: Google

Marion Marmion

β˜… 1

Kids go to YMCA program, Mrs. Erica is very rude. She is not a people person, what is she doing working with kids?

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RJ Bergman

β˜… 5

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J Ro

β˜… 5

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Leo Mills

β˜… 5

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David Forgey

β˜… 5

Ve

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Bob Curzon

β˜… 5

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Darth Jeffy

β˜… 4

Great place to workout and have activities for the kids.

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Tim Vande

β˜… 4

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joe flocco

β˜… 5

3x's a week to stay healthy with Yoga

Source: Google

Nick Cosentino

β˜… 5

Nice place for a good workout. Family atmosphere. Lot's of new exercise machines and classess. Highly reccomend.

Source: Google

Wendy Campbell

β˜… 1

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Doreen Castles

β˜… 5

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Irina Jurgevič

β˜… 5

A nice facility, with many amenities, ao outside pool, child watch, open Wi-Fi. I like it here.

Source: Google

Jessica Rios

β˜… 1

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Ramon Anaya

β˜… 1

RJ and Joanna have completely changed the way this place feels and make it feel completely uncomfortable and makes patrons feel unwelcome and restricted on happiness and fun. Not even due to policy changes or rules, but just general attitude and how things are handled with members. Rude and abrupt and without reasoning when enacting the β€œdiscipline”. Used to feel like a family, now feels like a low security prison.

Source: Google

Christie K

β˜… 4

Staff had to cancel a sport due to low attendance for my kids. They were able to sign my kids up for a different sport in time for it to begin.

Source: Google

Kristal Lowe

β˜… 5

Love love love the YMCA! My son really enjoyed the little otters preschool, and told me he is very upset that his new big kid school does not have a pool.

Source: Google

michael tellez

β˜… 5

Perfect place to take the kids.

Source: Google

Amber Abernathy

β˜… 3

I've only been going here for two weeks and would give it a 5 star so far because of the friendly staff, the 2 hours of child watch and the fact that me and my kiddos have enjoyed it all so far. However, I give it 3 right now because of an incident I saw while swimming with my 2 yr old there two weeks ago. My son and I were swimming during the same time as the preschool class. Two of the boys were in trouble and were being punished by not getting to swim. They were told to sit and watch for the entire hour while every one else swam. And they were crying and screaming the entire time. For an hour. There were two preschool "teachers" there, both swimming with the rest of the kids. They both let the boys sit there crying and screaming. I understand disciplining your child and losing a privilege if you've gotten in trouble, but to punish them for an hour? This seems excessive and careless. I was going to put my son in the program once he is 3, but I seriously question it now. I wouldn't want my children treated like that. Does anyone know anything about the Lil Otters disciplinary guidelines? I know for child watch they let a child cry for 10 minutes before contacting the parent. To intentionally distress a child is a whole other story. Discipline and move on, don't drag it out for an hour in front of the entire class and others to watch.

Source: Google

Ana Vilchis

β˜… 1

I went this morning to register my 3 year old son for preescool. When the receptionist told me I couldn't leave him today because they have a policy of 24 hour to put them in the system I ask to talk to someone else just to explain me why. She went to the back and came with this woman her name is Anna Jones the accountant.
First of all she was already upset for even coming to talk to me.
Anna Jones had the worst customer service skills. She was really rude to me. She raised her voice without reason and she handled me my registration application and she put it like: go with the rules or leave. She didnt have to do that! I told her first of all she wasnt the owner -if she was I wouldn't be doing business with her- and second of all she didnt have to talk to me down.
I rather to do bussiness somewhere else because if they treat parents like that I wonder what customer service he is going to get.
Bad for the Y when they hire peiple like Anna Jones.

Source: Google

kevin flaherty

β˜… 5

Been going there for over 40 years love it there great clean and friendly place

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XXXTENTACION X

β˜… 3

That was so cooooool

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herman roche

β˜… 5

The person who said poor equipment,poor this, poor that. Had never been to the Y or he doesn't know the difference.

Source: Google

Irie Moodz

β˜… 5

New machines , the staff is helpful and friendly,

Source: Google

Jakob Robinson

β˜… 1

BEWARE OF HAVING YOUR KIDS PLAY BASKETBALL THROUGH THE YMCA TUCSON AREA!!!

Director of youth basketball will not do anything about PARENT bullying a 5th grade injured player.
When a certain incident was brought to his attention, he did nothing about the abuse. Instead he sided with the lies of the Tucson Dragon club since they are the ones that give him the most roster sign ups. Probably for his job security.. ;( He is obviously friends with the owner of the Tucson Dragon Club, A club owner that obviously allows parents to be verbally abusive to kids. What a great example these sick people are giving kids.
This is now being reported to the YMCA corporate office and hopefully something will be done about this abuse.

Source: Google

Kim C

β˜… 1

Youth basketball director is very unprofessional. A youth player was verbally abused when he was injured by the other team’s parents!!! It was brought to the director’s attention and he has not done anything about it. DO NOT play basketball through the ghetto YMCA.

Source: Google

John Guetter

β˜… 5

Great location for a shower after several days at Saguaro NP; clean facility; friendly staff!

Source: Google

Lindsey Brown

β˜… 2

I feel like 2 stars is being generous. My daughter participated in the summer camp in Vail. I feel like almost every day she was coming home injured. More than twice she came home with broken blood vessels in her eyes. She said they were playing dodge ball. I feel that, that sport is for older kids, not 6-7 year olds. Also my friends daughter was beat up by another kid at the camp, she is only 6. The YMCA did not contact my friend at any point of time of that day to notify her. They found out through an "incident report" at the camp during pick up. I feel like when incidents like that happen, parents need to notified as soon as it happens. Also the kid that started the fight was able to participate in the camp. The staff at the camp sites are nice people, but some of them are no way qualified in taking care of kids. Also the coordinator Olivia, you can never get in touch with her. I had a couple of questions about adding an extra week of camp for my daughter, which is aloud, and I was going to pay for it, I could never get her to call me back or e-mail me back. The front office staff there never had any answers and always sent me straight to her, but could never converse. Something needs to change with the communication during your summer camps. We parents that are paying over 150.00 a week to take care of our kids deserve better, and so do our children. We want them to feel safe and well taken care of when we are at work. Thanks

Source: Google

Jamie Sanchez

β˜… 4

Equipment needs to be updated but still a comfortable and friendly place.

Source: Google

Mary Reid

β˜… 5

Going to the Y is extremely important to me and this Y is not my home Y as I'm from Ontario, Canada. I was greeted with a smile by front staff who were very helpful and welcoming. The outdoor pool situation is amazing! This Y has lots of parking, a small towel is available per person. Large change room and body wash/shampoo combo is available. Kudos to cleaning staff - super clean. Bring your own lock is my only recommendation. I will definitely return to Ott Y when I am back in Tucson again!!

Source: Google

Chica Girl

β˜… 1

I am so disappointed in how dirty the OTT Y is....everywhere. I have written two complaints in the last year, but nothing happens. The Yoga mats are really dirty (and we lay down on them) and the floor is so dirty where we do Yoga and TaiChi that my brand new sneakers were black after one hour on that floor. I doubt it has ever been mopped because I have never in the years I’ve been going seen it clean. It is not just that floor but the bathrooms and other workout areas. I would never use the pool because if the rest is so dirty. After spending so much funding for new facilities I would have hoped they also considered regular cleaning. Other than the dirt I love the place, but I have special shoes I wear to OTT YMCA and would never enter my car or home with them on.

Source: Google

Imen Juckett

β˜… 4

Source: Google

Melva Rascon

β˜… 1

Source: Google

Mary Helen Irvine

β˜… 5

Source: Google

MOAMIN SAMI

β˜… 5

Source: Google

Tania D-C

β˜… 5

Source: Google

Mama G

β˜… 5

I love my Y! Everyone is awesome and they really keep the facilities clean and welcoming!

Source: Google

Tzi Penn

β˜… 5

I like this place and the skate park is cool.

Source: Google

Paige Pinda

β˜… 5

Excellent place to workout. Friendly staff and a laid back atmosphere.

Source: Google

aaron51433

β˜… 5

Source: Google

Krispy Cream

β˜… 5

Source: Google

Dena Ratzan

β˜… 5

Source: Google

Geoff Towne

β˜… 5

Always friendly and willing to accommodate my family. When our son was born, we were able to put our membership on hiatus without having to pay full dues until we were ready to get back into the swing of things. Thank you!

Source: Google

John Shores

β˜… 5

Staff very friendly

Source: Google

Alice β€œKitten” Winchester

β˜… 4

Source: Google

YOUNG DINO

β˜… 5

Its GREAT!!!! Its a fun place full of different activities to have your kids to do each activity is very active so no matter the activity you child or children get a good amount of exercise.

Source: Google

Christopher Paas

β˜… 4

Source: Google

Andrew Wedgeworth

β˜… 5

Source: Google

tim ferell

β˜… 5

Always good

Source: Google

Tina Butler

β˜… 4

Great location. Friendly staff.

Source: Google

William Mallon

β˜… 3

Source: Google

Dominika Roberts

β˜… 3

Source: Google

Sean Austin

β˜… 1

VERY disappointing, moved to Tucson from Clarksville TN and the YMCA there was fantastic. Here, the staff at the OTT center made my family and I feel like they were a burden from day one. The child care was ok, but not very secure. The equipment is old and the TV's are small. Overall experience terrible and when we did finally cancel, we were told no problem, only to be billed again a week later. When I called, a tired sounding gentleman (Louis) informs me I must cancel 30 days in advance?! The opposite of what we were told when we cancelled 2 weeks earlier. Avoid this place, poor service, poor equipment and poor staffing.

Source: Google

Mary Buzan

β˜… 4

Great place for kids and exercise

Source: Google

Meghan Gilliland

β˜… 4

Source: Google

Mario Bejarano

β˜… 5

Source: Google

Andria BSoul

β˜… 4

Source: Google

Brenda Abraham

β˜… 4

This Y has a great pre-diabetic program with a membership component which has been extremely beneficial for me in regaining a healthy lifestyle

Source: Google

Zacchaeus Nifong

β˜… 3

I've rated this place 3-stars because everything is great except for the child care and politics. The child care is good, but I don't like the play area for some reason. There doesn't seem to be a good mix of interactive toys and it seems dingy. Again, I'm not saying that it's terrible, but it's not as good as other YMCA facilities; simply. The staff here is helpful and everyone is nice as well. The final reasoning as to why I'm not giving this thing 5-stars is because this YMCA tried to send out emails and promotionals for a piece of Tucson legislation that was "vote yes for Pima County Bonds" and to me, a YMCA shouldn't be involved with telling it's members to vote one way or another. The same reason I think Church officials should stay out of people's voting tendencies. Other than these two things, it's a good place.

Source: Google

Nevaeh Castro

β˜… 5

so amazing

Source: Google

Mario Garcia

β˜… 5

Source: Google