★ 5

Mckenna is a great instructor! Classes are very challenging and music is great. I bought a 4 pack for $50! Not sure if i will sign up for a membership but it was fun to try.

Source: Google

★ 5

Source: Google

★ 5

Love this studio and this workout. Instructors are so knowledgeable and friendly

Source: Google

★ 4

Unfortunately the membership issues are constant. Last month I was charged twice, rather than $165 for the month I was charged $330. Memberships include bringing a friend once a month for free, today I went to book and again I was charged twice making it an additional $50. At this point the inability to call the location to receive assistance is enough for me to cancel my membership and only purchase packages. I just discovered my unused membership credits don’t roll over. It feels a bit disorganized and not customer experience focused. I hope that they’re able to work out these kinks ASAP as it’s now been months since opening.

EDIT: Emailing is the best form of contact for this location. I was able to get into contact with Natalia their current Client Experience Specialist. She was able to refund me all of the duplicate charges and help me with my credits. Adjusting rating from 1 start to 4 for the resolution from Natalia. Thank you, Natalia!

Source: Google

★ 5

Great workout that never gets easier, and great coaches!

Source: Google

★ 2

There is no one who answers you at the AZ location. I am trying to cancel my membership and no one is answering my emails, hence they just want you to keep paying for these classes. This is so frustrating in every level. No one is at the front desk. As a new company built in AZ, customer service is key - they need to get this fixed.

Source: Google

★ 5

Source: Google

★ 5

I am so surprised to see the negative reviews for this studio. I absolutely love the space, the programming and the instructors. Hannah is my favorite, she's lovely and encouraging while also pushing me to my limits. Parking is limited and my super secret fast parking hack is to simply park across the street in the Sur La Table parking lot, cross at the light and walk for five minutes. Download the app which gives you a code to get in. There's no receptionist so get there 10 minutes early and let the instructor know you're new and they'll cover a few basics with you. Yes it's loud, look around and see what the veterans are doing if you get lost. If you want more before class, check social media for beginners tips and coaching. You can also take the Intro to Solidcore or Foundation50 class.

Overall Solidcore is the most challenging workout I've ever done. It's humbling but I feel like I can conquer anything after giving it my best during class!

Source: Google

★ 5

Love seeing solidcore in Scottsdale! Sad to see the negative reviews as I personally had a great experience with Hayley! It’s definitely different than other local reformer classes, but it’s meant to be! Looking forward to coming back :)

Source: Google

★ 2

My experience with solid core is frustrating. There is never anyone working the desk, when you call and ask for a call back you will never get one. I have been paying drop ins for a few weeks, everyone knows the Quarter parking is horrible, 3x now I have walked into the studio 3 minutes before class is supposed to start only to hear they have already started. I don’t walk into the room when the door is shut bc I am unaware of the policy and there is no one to ask! I have asked to have my credits extended bc the teacher starts early, which shouldn’t happen. As someone who owns a boutique fitness studio I have been looking for another studio to take class at and what happens here is just frustrating and there is no one to actually talk to about these things. If I don’t get a call back this time I will never go back there again bc it’s becoming frustrating

Source: Google

★ 3

Source: Google

★ 5

The hardest workout ever in the best way!!! Obsessed!!!

Source: Google

★ 1

I was so excited to try out a Solid Core class after hearing amazing things from friends in other cities, however I was left very disappointed. I first inquired about trying a class on their website and began texting with someone at this location. This person kept trying to sign me up for the Founder’s Membership (which I was interested in pending how my first class went). I explained this to the salesperson, but was told the Founder’s pricing was expiring the day before my first class. I still went to the class and was SO glad I didn’t buy a membership. The instructor was not helpful AT ALL - no corrections, no encouragement, just ignoring me and most other first timers in class. I also consider myself pretty athletic and in-shape, but this class was HARD and did not feel like an intro class. I was glad I tried it to determine it wasn’t a fit for me. Post class, I still continued to get marketing information to sign up for the Founder’s membership (which I was told had already expired meaning I was lied to in order to try to sell a membership). Overall, many of my other fitness friends did not find the intro class enjoyable. It will be interesting to see if this location lasts in Scottsdale or if they hire new salespeople and instructions to compete with the many other boutique fitness gyms (Barry’s, PureBarre, Reformed Pilates, Orange Theory, Lifetime, etc. - all of which I would recommend over Solid Core.

Source: Google

★ 1

I tried solidcore in LA and had a completely different experience. I was so excited to see it locally and was bummed out by the experience, especially for the price. They don’t give enough time in between classes so you’re in a room that’s super muggy and stinky. The music is so loud and the mic the instructor uses is way too loud. There’s really no warm up nor cool down and zero stretching involved post workout which I don’t love. After working so hard it would be great to get at least 5 mins to stretch out those muscles.

Lastly…. I left my phone in the class and they wouldn’t allow me to run back in and grab it….I ended up having to wait an hour to retrieve it & personally I think that’s just crazy. As a teacher myself, my clients forget things and it’s so easy to just be kind. It’s tough to workout in an environment where the atmosphere is so unfriendly. Wanted to like it! It’s not a cheap place to workout so treating your clients better may be something they can work on. Wouldn’t recommend :/

Source: Google

★ 5

So happy to finally have solidcore in Scottsdale 🤩🫶🏼

Source: Google

★ 1

I do Pilates all the time this was the worst experience. It’s dark. You can barely see. The music is so loud you can’t hear the instructor and the instructor barely gets on the bed to show you what to do. It’s not just this location it’s all of solid core.

Source: Google

★ 1

This place sucks, charged me 2x for a class I didn’t attend and refuse to give me a refund or respond to my emails!! Terrible business practice!! Much better pilates studios in the valley that value clients, don’t waste your time here and go to those studios instead!

Source: Google