★ 1

Dont go

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★ 1

Awful

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★ 1

Terrible gym. The admin is terrible. Do not go

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★ 5

Fast response and smooth service overall.

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★ 1

Went in for interest in gym pass. The front desk woman had me waiting over 15 min and seemed like she didn’t know what she was doing, had me wait while she helped other people that came in after me? Super inconsiderate of others time..

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★ 1

These guys are scammers. Told me I had a free trial and then signed me up on a contract and sent me to collections and won’t get me in touch with a manager. Don’t even waste your time coming here.

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★ 5

Wow. This place is the spot. Came to check out gyms here in phoenix and found this little gem. Starting with CRYSTAL at the front she was very kind and helped us get situated with everything we needed, they had everything. Pre, smoothies, and post workout bento boxes. The entire gym itself was very clean as well as the restrooms( they even had hair ties and tampons in the ladies restroom). They have a great posing area and it was not crowded at all. 10/10 we will definitely be back.

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★ 5

Tina did Amazing!

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★ 5

Great energy and great people!

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★ 5

Took a day pass. The gym was great. Good atmosphere.
Parking is free! You need to ask for parking validation i think

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★ 5

Awesome gym! Clean facility, top-notch equipment, and friendly staff. Great atmosphere for both beginners and serious lifters. They even have a supplement/shake bar and a posing room! Highly recommend!

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★ 3

Good environment to lift in, supportive crowd, not overly crowded. They always play good music, have great lighting and interesting machines.

Could be a 5 star place for me, but I think there’s a few changes needed to be worth the price. The ice bath has been broken for like 2.5-3 months. Prior to that only 1/2 ice baths were filled with water. The upstairs men’s bathroom has either a leak or some sewage spilling out on the floor by the urinal. Downstairs men’s bathroom seems fairly dirty a lot of the time. Cleanliness overall could use some work, lots of dust throughout the facility. Hopeful for some improvements because it really is a great place to workout and a place I enjoy going to.

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★ 4

Took away a star because the cardio TV never works or is never turned on. But other than that, this is definitely my go to gym. Everyone from employees to other members have always been super supportive. And Audrey is my girl for PT. Oh and they got the meal prep machine which is pretty fire 🔥

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★ 5

Went in from out of town during a prep worked out for a week and loved it.

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★ 2

Was a member since 2023, good, clean gym, and downtown. Nice people too! Recently I moved out of state and needed to cancel (I already paid 2x months of membership while being gone).

Called to cancel but was told either #1 needed to send a written letter (no email) or be there in person (I live 2K miles away) and if I didn't pay they would send me to collections.

Woman I spoke with about the cancellation was rude and condescending.

Again, its a good gym to workout, but be carful, regardless of if their local or not, their like any other gym with predatory practices when it comes to their policies - thought they would be different there.

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★ 5

Track is hands down one of the best gyms I’ve ever been to. It’s spacious, clean, and thoughtfully designed. The two floors are well-organized, with separate sections for cardio, upper, and lower body training. The mirror room is perfect for checking gains and staying motivated. The Arsenal equipment is top-tier—serious quality for serious results.
Bonus points for the smoothie bar and Brento food prep options—both are delicious and somehow taste better than most high-calorie meals! Showers and lockers are super convenient, making it easy to fit workouts into a busy day. Highly recommend for anyone serious about their fitness!

Source: Google

★ 1

Cancelled my membership, they continued billing me. I canceled the card attached to the membership and they sent a $400 debt to collections even though I did not attend the gym one time after notifying of cancelation. Very odd practices. If you can’t get payment, then cancel the membership??? Who cares. Also, there are annoying influencers everywhere with tripods setup - I avoid these people like the plague. It’s a ghetto gym for sure. The upstairs men’s bathroom toilet floods sewage all the time.

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★ 5

Clean gym with good equipment, great staff and they have a cold plunge. Highly recommend the Brento box meal preps they sell as well!

Most importantly, the lighting made my muscles look big 💪

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★ 5

Solid gym for your 24hr workout. Trainers and smoothie bar add value in terms of commitment to health. Selfie in the mirror room is optional.

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★ 5

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★ 3

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★ 1

Moved out of town and these folks have made it nearly impossible to cancel my membership.

The gym is fine..but the admin folks are terrible

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★ 4

Great equipment, friendly staff, decent selection of in-house nutrition shakes. I had a membership and went semi-regularly for 10 months; increasing my compound lifts from just the bar to 2/3rd-3/4th of the way to 'intermediate' w/ respect to my bodyweight. Most of the time I didn't need to wait for a rack to be available.

Membership rates are higher due to location, music is quite loud bordering on excess (moot point if you wear noise-cancelling headphones); cancelling membership requires filling out a form in-person or mailing a signed letter to the gym manager (cancellation can't be done online or over the phone, so make sure to cancel ahead of time if you are moving).

4 out of 5 stars; Great gym if you are in walking distance and want reliable access to novice/intermediate/advanced equipment, otherwise most other options are better bang for your buck, especially if you are looking for basic/beginner equipment & machines.

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★ 5

I love this place. They also participated in the first annual great pink box toy drive, held by the greater phoenix scooter club, a 501c3 foster charity. Lots of serious equipment for everybody part and an outdoor basketball court and an outdoor gym as well. It's definitely one of the hidden gems in the city.

Source: Google

★ 5

This is the perfect gym for me.

1. They have two top-of-the-line cold plunge tubs that can be used at 37 degrees F for unlimited use, which is included in the $99 monthly membership. Nowhere else in the Valley can you use a cold plunge tub for unlimited use for that price.
2. The equipment is new and most of them they don't have are those regular franchise gyms.
3. The outdoor basketball and workout area is great for me. Get some natural vitamin D while working out and getting some bucket.
4. They always play good music so I don't need to wear headphones.
5. They always have sports channels on which is a plus for me.

This gym has relaxed rules, so what other people do, doesn't bother me. It's none of my business what they do. I do me, I get my workout in and I'm out!

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★ 5

Great place to work out. I train with Kyle. He is knowledgeable and has the mechanics locked down. He provides the right amount of motivation to get you thru the pain, lol. The gym is clean and solid.

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★ 2

I’ve had one of the most disappointing experiences at Track. I wasn’t a member of the gym, but rather, a client of a personal trainer who operated out of this facility. Naturally, due to the intimate setting of a private gym, I became friendly with the regulars, and familiar with the staff working during my daily sessions. However, after five months, my partner and I decided to save for a house, which meant that personal training was no longer feasible financially. I communicated this decision openly with my trainer.

The following week, I started attending the gym with a friend who is a Track Fitness member and triple-checked that he had guest privileges. We used the facility simply as workout partners — there was no trainer or coach involved. At this time, I was genuinely considering Track Fitness as a potential gym for a dual membership with my partner.

But this is where things took a turn for the worse. After a few days of working out as a guest, I was abruptly informed that I was no longer welcome. The staff contacted my friend and specifically singled me out by name, claiming they had "misread" my friend’s guest privileges, though this had been previously verified multiple times, leading me to question how regularly staff snoops into the personal details of members’ accounts with no valid reason.

Worse still, I discovered that my former trainer had accused my friend of persuading me to stop my training sessions, suggesting I could simply come as his guest instead of having a trainer. This is not only unprofessional but comes across as retaliatory, petty, and unfounded. I felt disrespected and as if my trainer did not think I was capable of making my own, informed, adult decisions.

The whole situation reeks of poor management and a lack of professionalism. I expected a welcoming and mature environment, especially as I was considering a membership. Instead, I encountered an attitude that can only be described as hostile, cold, and petty. I wouldn’t recommend Track Fitness to anyone seeking a supportive gym atmosphere. This experience has left me shocked at the level of pettiness and lack of courtesy a gym would extend to potential members.

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★ 5

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★ 5

Such an amazing gym. You should check it out. The owner is amazing and very involved.

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★ 5

Best gym in Az , Sharon makes the experience 100x better !!

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★ 5

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★ 5

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★ 1

Not a very good experience. I’m a fairly new resident here and have purchased some property as well as offered on property. I was peeling a trial for the gym but they would not honor that.

I’m not trying to pay y’all for a gym before I can check it out.

Also no swimming pool. No sauna. No steam room, no towels.

No positive service. Please answer questions directly when calling is all I ask.

Also if you’re offering a free 3 day trial and are not willing to offer it to everyone that’s a form of a federal law violation. Known as false advertising.

Source: Google

★ 1

They charge me after I told them I will not be able to continue working out to cancel my membership they guy said I don’t need to do anything else than after months they charge me and told me that I have to go in person I when and I park on the other side where they use to park and Kate said to to and get my car and move it to the front so they don’t town the car since she call the Manager. I when once ai come back she was waiting for me and told me that Alex the Manager is unable to assist me since she came out and I was not there and that she has a client that it more important than come and help Me that If I want to wait for her I have to wait for 40 minutes . I ask Kate to call her and I told her that I when out because Kate told me to move the car and Kate said there is nothing she can do. I told her to contact the owner she said she is unable so they are making wait just
Because they don’t want to chance right away they want to cancel and charge me for another 2 more months and I said No I said just cancel right away.
I don’t think this people have no respect and they do not care if they are going to cancel the membership but if you are trying to get in that’s good for you because they do want your services and your money other than that nothing it’s good. I do not recommended at all and the front least Kate she was in the phone all this time talking about it she did not care about me waiting sad no respect at all

Source: Google

★ 5

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★ 3

So I came to the gym on a free three day trail there are some good and some bad.
With that being said the good is
Great equipment
Nice staff
Facility was clean
Cool quotes and lighting is perfect
The posing room was awesome
Been to tons of gyms across the country
There is a uniqueness to the gym
Unfortunately there were some down sides to my visits
I definitely felt judged by a few members
I got looks when I walked in front of someone’s video without realizing they were video tapping
The price for a membership is a little steep
It’s not a big gym I think the selling point is the gym photo/videos you can get at this gym
I hope the gym does well I just won’t become a member I was happy I got to see what the gym was about though

Source: Google

★ 1

Beware of Deceptive Practices at Track Club Fitness!

I signed up for a three-month personal training session at Track Club Fitness, which was supposed to end in October. I was clearly informed that my contract stated an automatic monthly renewal cost of $0.00. However, the problems began soon after my training ended.

Despite my training concluding in October, I was charged for an additional training session which, thankfully, was refunded after I spoke with my trainer. But that was just the start. From November onwards, I was erroneously charged varying amounts each month—$44.99 in November, a staggering $94.99 in December and January, and back to $44.99 from February to April—for a monthly membership I never signed up for.

I attempted to resolve this issue by contacting Adrian who is part owner. That’s what he told me when he signed me up, and also reached out through their online contact page, but my requests were completely ignored. It wasn't until I involved my bank that someone from Track Club Fitness responded to the bank, only to ensure that I would be charged again under different pretexts.

It's perplexing and frustrating how they seemingly adjust the charges based on their own financial whims.

In conclusion, while my trainer was excellent, the business practices at Track Club Fitness are dubious at best. They have access to your card and seem to charge whatever they feel like, regardless of what is agreed upon. I strongly advise against using their services. They are not trustworthy and seem to operate on a basis of deception.

Source: Google

★ 5

This gym is the best. Audra especially!

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★ 5

Clean and spacious with a great sound system

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★ 1

Last year I had to move back to California on short notice. I moved before going to cancel the membership. I attempted to cancel the membership on the phone multiple times when they called me, but the employees refused because they claimed I had a past due balance of 1 month. However, by this point I had moved out of state and told the employees on the phone that I’d never be returning. (Plus I had only been to the facility maybe 5 or 6 times in the 3 months I was actually using the membership) My issue is that even after attempting to cancel on the phone when they would call me every month they continued to try and say I owed more and more money, then sent me to collections making a negative impact on my credit.

Source: Google

★ 5

Best gym in Az! Great atmosphere and music🔥🔥. No headphones needed.

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★ 5

Quality of the machines are top tier and the environment is like no other gym I’ve ever been to. Highly recommend stopping by.

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★ 5

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★ 5

This gym has everything you could ever need. Smoothie bar, arsenal equipment, and some of the best staff around. 10/10 would recommend.

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★ 5

ALWAYS clean! The culture & community at Track is unmatched !!! Also, the staff is always trying to elevate your experience! THE best gym in phx!

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★ 1

No. Just no. This is not a place to have a trainng session. Is similar to a planet fitness but with music and black walls.

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★ 5

Have been doing 6 week fitness challenge. Really enjoy the atmosphere and coaches are great they are very attentive and have a good whole fitness program that focuses on all aspects of healthy lifestyle nutrition and motivating support on top of fitness aspect. Clients are very helpful and friendly also. Thanks guys

Source: Google

★ 5

Just joined here, been to private gyms like this in all different states

This one hits heavy with those, if you want a local club atmosphere, top notch arsenal equipment and a not super crowded gym, check this place out

Source: Google

★ 5

Started going to this gym a little over 6 months ago and its been one of the best fitness experiences for me. I started doing pt sessions with coach Ricardo and he's the best. Ive learned so much from him and he's always pushing me to do my best every workout. Love the connections ive built at this gym. You got the very best people running this place 💯

Source: Google

★ 1

If you want a gym who knows how to keep track of your payments don’t go to this one.

I left the gym a couple of months after being there because i found out i was soon going to need a gym with a kids center.

After canceling, they didn’t cancel my account properly. Someone didn’t save the form I signed, so then I moved states and couldn’t come in to re sign a new one. (They claim they can’t send you a form electronically to cancel which is a joke)

So then they tried to keep charging my card. Every month it didn’t go through due to me cancelling it - and they send $400+ to collections when this was their fault for losing my cancellation notice.

Even after admitting that they messed up, they didn’t adjust my account ( I knew I would need to give 30 day notice when I canceled and didn’t mind paying for that which was like $150)

Months later they still have not called the collections department to adjust my account so I can settle it for the 30 day notice amount rather than the accumulated amount that wasn’t my fault.

They refuse to call me back or give me answers when I call or try to make the $150 payment lol

This is not the first time I’ve heard of this happening so if you go here - be sure to watch your account closely.

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★ 5

Great gym, great all around environment. Staff is very friendly and helpful.

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★ 5

Track club best gym any where with best shakes at the juice bar and staff is amazing

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★ 5

Awesome gym! Plenty of equipment and the owner is a boss. Super friendly vibes and very clean too.

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★ 5

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★ 5

Great energy here! Sharon makes a DELICIOUS smoothie and Alex is THE BEST trainer! No place like Track 🫶

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★ 5

Great place for working out, I enjoyed my first day and I look forward to coming back. Sharon was super helpful and she makes an excellent shake. 💪👍.

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★ 5

The Gym was amazing I came in with the three-day pass and first day here I just wanted to get a membership. The staff is super friendly and amazing. The smoothie bar is also great with Sharon making the best smoothies there. If anyone is looking for a gym this is the one you want!

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★ 5

Amazing staff/ambiance/equipment. The music is by far the best I have ever heard at a gym. Smoothies are amazing. Great post workout snack/beverage.

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★ 5

Had a 6 hour layover at the airport and one of the staff recommended this place. HUGE shoutout the Adrien who hooked up with a day pass for me. Super nice staff, quality of the machines are top tier and the environment is like no other gym I’ve ever been to. Highly recommend stopping by.

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★ 5

Great staff great environment great place to build a healthy gym lifestyle

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★ 1

Don’t let out of towners in on the day pass

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★ 4

I worked out at this gym for a little over a year. Overall had a good experience in the first 7-8 months. Wonderful staff, good equipment, and not too crowded. I do have a few feedback points though.

Music was way too loud more often than not. Even with noise cancelling earbuds, I could still hear the music, which is usually foul trap/hip hop which is not my vibe. I could not have a conversation with anyone in the main area because I would have to yell over the music. Check the audio levels and make sure it's not clipping (in the red).

Maintenance wasn't the best before I left. Paper towel dispensers were often empty, and the bathrooms needed to be cleaned more often.

Other than those feedback points, the rest are just personal opinions. The gym gravitates a lot more to an "influencer" aesthetic. For me, it became alienating, and the gym atmosphere was just no longer my vibe. I appreciate the people I met, including wonderful staff members like Erika.

Also, cancelling the membership is straightforward. 30-day notice, just tell the manager in person, or do it in writing. I had no issues with cancellation and no issues with rebilling. I give 4 stars for the good customer service experience I personally had.

Overall, good experience. Just needed to change the scenery personally. If they can improve on the feedback they get from the reviews, there's no doubt they can be a staple in the community. Just be about community though, not aesthetic and status.

Source: Google

★ 5

Awesome gym and Sharon at the front desk is amazing!

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★ 5

sharon is the reason why i come to this gym she’s amazing and helpful

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★ 5

decided to get a day pass for this gym while on vacay & absolutely no regrets! to top it off, i got a mango berry burst smoothie & it was god sent!

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★ 5

Moved here from a commercial gym and I’ll never go back to. Love this place.

FYI: Sharon is the best employee 🤞🏻

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★ 5

By far best gym in AZ. From Sharon’s famous smoothies to all the equipment.. Not an atmosphere like it.

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★ 5

The Owner Adrian was a pleasure to work with. The gym has a great energy, very clean and has lots of equipment , definitely a great place to work out at if you live in the downtown area.

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★ 5

sharon is an absolute wonderful employee along with the rest of the amazing track club staff! gym is always clean and always well attended🫵🏾thank you to everyone for their hard work and dedication!

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★ 5

Best gym in Phoenix. Super cool vibe, good music, and all the staff is super friendly and helpful. Sharon also hooks it up with all the best protein shakes 🤝🤝🤝

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★ 5

10/10 🤙🏻🔥

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★ 5

Best gym in downtown Phoenix area!
Environment is A1 and staff is welcoming !

Highly recommend this private gym

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★ 3

Kind of blah

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★ 5

Undoubtedly, this gym located in downtown Phoenix stands out as the finest! The team is exceptionally friendly, the equipment is top-notch, and the atmosphere is truly exceptional.

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★ 2

Filled out the 3 day pass information and never heard back, tried contacting the establishment the same day and never got an answer. Would of loved to of tried the gym

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★ 2

I’ve been a member at Track for a year. Other than the great location, and 24/7 access, it’s hard to recommend now. I’m not sure what happened, but basic maintenance has fallen off in the last year. Floors are dirty, weights are scattered, the bathrooms stink, and paper towels are always low. That lack of care might be ok for a public gym, but not for one calling itself the best in Downtown Phoenix.

Source: Google

★ 2

I’ve gone to several gyms in Arizona. I had to check this gym out because there was a super big hype about the track club and all the nice amenities and I became a member first and foremost. Their pay system sucks. The gym is always busy with Instagram creators filming themselves, which is not the gym’s fault it’s a nice to film yourself and a lot of these people have great bodies. More power to you, but on the flipside, the gym is always out of paper towels. A lot of the equipment seems to be worn out and breaking. The floors are disgusting there is a few of the staff that are friendly the rest are super cocky especially Miguel the parking sucks. There is no sauna no full shower room and for $99 LA Fitness mountainside a lot of other corporate gems are a lot cleaner than this one really really think about it. If you plan to come to this gym, some of the workers don’t even work out there I follow some of them and they go to lifetime they work out at their homes. Please do you research a lot of the people that are posting reviews I don’t know nothing about I’m just going off of my personal experience and feel that the pricing is just way too much then this place is actually worth.

Source: Google

★ 3

The gym is nice and has alot cool equipment. My only concerns were the price and the etitiquet of the gym.

For the price, you get a good amount of gym space and equipment but i dont think its enough to justify 99/month. Other gyms offer the same amenities for less. My last gym before moving to AZ was a bouldering/rock climbing gym with weights, sauna, and food court and it was only $70/month.

The second issue was the amount of people there constantly filming themselves and taking photos. There was no consent or warning that theyre filming and its pretty uncomfortable. I also came on a Sunday when most people dont go to gym. I wonder how bad it is when there is actually gym traffic

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★ 5

I am visiting for work and found this place. Absolutely blown away. Erica was fantastic with the tour and remembered me each day. Was a little overwhelmed with the amount of machines because I come from a little town but had a blast trying new machines!!!

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★ 5

Man! Out of all the fitness facilities in the valley. TrackClub is one of a kind. In the heart of downtown Phoenix they have created a safe space for all people serious about health and fitness. The people that work there are very genuine and always motivating. Since going there I’ve become more confident in myself and appearance. Even started recording myself in the gym and making content to motivate my followers. I want to say a special thank you to the 2 owners of this gym for bringing a place like this to downtown Phoenix. It truly is a place that changes lives! Thank you - Mic 🎙️

Source: Google

★ 5

One of the most underrated gyms I’ve been to. This gym instantly makes your mind morph and takes you into a deep connection with self. Track club speaks for itself .. it’s a place that put you on track and gives you every tool to improve your life performance. You will not have to wait for any equipment or have to deal with filth or careless behavior.
Everyone you meet has great energy and a grade A mindset.
How many gyms do you enter that staff and trainers physiques will challenge you to become better…
The track is a content creators best friend so you gotta love that as well …

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★ 5

My boyfriend and i just started going to Track Club a few weeks ago, and i have to say, it is an amazing gym. We started with the 3 day pass because we live a little ways away and wanted to make sure it was worth it, and it is!! As a woman who sometimes goes to the gym by herself, it is a safe gym where we can wear what we want and work what we need without the fear of creepers getting in the way of staying locked in. The staff is amazing, i want to shout out Erika, she is always there with the good music in the morning and getting us excited for good workout even though it’s 5 am, she is intentional when getting to know people and overall just a great motivator!! Track Club is where it’s at!!!

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★ 5

Best gym in Arizona!! If you want to build a great community and get fit you need to come and join Track Club!

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★ 5

Hands down the best gym, best equipment! The atmosphere and the people there are Amazing! The staff are incredible and make you feel welcome! Glad I left the corporate gym world and called this gym MY HOME

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★ 5

I have been a member of track club fitness since December 2022, and have loved every single workout I have completed in their facility. Open 24/7 with a team of hard-working personal trainers on site are just a couple benefits of going to this club. The onsite nutrition center is full of flavorful protein shakes and newly added professional meal preps. They have recently expanded the size of the club, allowing the members to have more room to roam and work on legs and upper body in their respective areas.

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★ 5

The best AZ gym!

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★ 5

I love track club truthfully, it’s 24 hours, staff makes you feel welcome and helps you and gives you tips if they see you are struggling or need help I usually just ask and they help if they aren’t busy.
As far as the members go, a really respected gym I’ve noticed too so it’s not messy. also ppl for the most part rerack and clean up after themselves better than any gym I’ve been to in Phoenix.

Source: Google

★ 5

Great spot to grab a workout. Clean, great customer service, and a lot of equipment.

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★ 5

This is definitely what Phoenix needed. Huge space clean great equipment great people and staff. The music is always bumping I enjoy going to track club and I love the new edition they made just such a vibe love this place

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★ 5

Easily the best gym in AZ! They’ve built a great gym but an even better community. Love training here! Oh and they have the best equipment too!

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★ 5

Hands down the best gym in Arizona, and let me explain why. First off, this is one of the only gyms I have ever been to. Were you do not need headphones. I could gladly go inside this gym and listen to whatever they're playing and get an amazing workout. Some of the other appealing things about this gym are the lack of kids and teenagers using it as a hangouts spot like most other gyms. They also just completed an expansion on this gym, making it twice the size now. And they're not even gonna stop there. The environment is amazing there, too. You know, as soon as you walk in there. That everyone in those rooms is chasing the same goal as you. Two improve and grow stronger. But the one thing that made the biggest impact on me. Is the quality of their staff. The staff they're actually care about their job and seem excited to be there. One of the staff members "Sharon" has gone out of their way to make my experience there even better. And is one of the biggest reasons why I'm going to be loyal to this gym. I would say definitely give this gym a try. You will not regret it!!

Source: Google

★ 5

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★ 4

Everyone was friendly and helpful. They have tons of workout equipment.

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★ 5

I love the track fitness family they took me in with open arms and are some of the best coaches I’ve met and I’m so excited to start working with them on my 6 week free fitness journey!!

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★ 5

Excellent people, great workouts! Really like this GYM

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★ 3

This gym is really good in general. They have nice equipment and the atmosphere is also fun. But please if you’re thinking about signing on with them that you go inside the gym or give them a call before notice on when you’ll be canceling your membership (A months in advance) so you won’t receive letters from debt attorneys wanting their money. Learn from my experience.

Source: Google

★ 5

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★ 5

It’s been really awesome to see the growth of Track Club in the almost 1.5 years I’ve been a member. I love supporting a small (for now!) and locally owned business. As they’ve hired new team members, I’ve seen a lot of improvements. There’s a girl named Shannon, I believe, and I’ve seen huge improvements in maintenance, like refilling paper towels, disinfectant bottles, etc. since she’s started (which was awhile ago). I’m really excited for their huge expansion coming soon, also. Definitely an amazing option for everyone but especially locals to the downtown PHX area. It is more expensive than EOS but worth every penny and less crowded during peak hours.

Source: Google

★ 5

Love it!

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★ 5

Love the gym, just needs variety in the music.

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★ 5

Updated Review:

I had an issue with cancelation with the gym but I was able to sort it with management. I enjoyed my time training in this gym, it's a nice community in Phoenix area that is motivated to get in shape and I will definitely pass by when I'm around.

Source: Google

★ 1

40 mile round trip wasted all because they couldn't be bothered to update the gym's website to 'Under Construction '. Very irritating and they've lost my future business.

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★ 5

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★ 5

Best gym in the city.

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★ 5

Love this spot. Amazing equipment, good music, post workout smoothies are super yummy and the vibes are always just right! The owners knew what they were doing 💪🏽

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★ 5

Great gym best machines .

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★ 5

Great atmosphere! If you need help and ask anyone, they'll be more than happy to assist with any equipment. I always feel comfortable and never judged while being here. They offer a protein drink station, personal training, variety of equipment, and designated parking. I'm sure I left out plenty more.

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★ 5

This smoothie is so good, Sharon deserves a raise 🤲🏼🙌🏼👏🏼👐🏼🙏🏻

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★ 5

buen abiente y muy amigables los empliados y los shakes de proteinas muy buenos .👍

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★ 5

Great place to get a workout. Amazing people and a very inviting environment

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★ 5

Nice environment and good shakes

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★ 5

Best service ever !! Sharon makes the best shakes

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★ 5

Great gym, equipment, and staff. Smoothie bar is excellent.

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★ 1

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★ 5

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★ 4

Great gym! The staff is really friendly, members are also pretty nice and usually stay out of each other’s way, however there are a lot of influencers there. The equipment is fairly new, always clean, the gym smells good. The staff does a great job with maintaining the gym clean & organized. A Big negative is that there is no gym parking so you’ll have to look for parking or pay to park somewhere nearby. Other than that it’s great!

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★ 3

It's alright. Parking was tough to find.

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★ 5

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★ 5

Amazing place to workout at, awesome that they have smoothies and protein shakes too. America is always super kind and easy to talk to. Def recommend going to here to workout.

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★ 5

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★ 5

Dope

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★ 5

IMO, this is the best gym in Phoenix.
Pros:
1. Top of the line Arsenal equipment.
2. Playlist is always fire and there are times I actually take my headphones out because the sound system and music is better.
3. Almost everyone here is dedicated to their fitness. Helps keep you motivated seeing everyone else giving 100% in the gym. Never see people strolling through IG/FB or hogging equipment.
4. 24/7 Access
5. Always have equipment available. The gym is never overly packed. I would assume this is due to the price point of $75 a month.
6. This gym is always CLEAN. Everyone has great gym etiquette and in racks their weights. Dumbbells are always put back IN ORDER. No gym odor. Haven't seen any equipment out of service.
7. Gym environment is 2nd to none.

Cons:
1. Parking. Currently no dedicated parking lot so you have to park on the street and pay or in the church parking lot and pay. I believe Track is acquiring the parking lot across the street in February though. This will give members a place to park. I go to the gym at 5am so the parking is free until 8am.
2. The gym is a little small. However, I have never had to wait for the equipment I wanted to use. Even during peak hours (5-8pm).

Recommendation for the owner(s):
The only thing this gym is missing is a posing room. I would recommend trying to covert an are/room for this.

Source: Google

★ 5

This gym has top notch equipment and nice staff. Highly recommend.

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★ 5

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★ 5

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★ 1

I really wanted to give the gym 5 stars however they made it very difficult to cancel my membership. They claimed I either had to cancel in person or send them a letter though the mail.

I was not in town and calling and emailing them wasn’t enough for them to simply cancel my membership even with my account being in good standing.

Adrian Bernal claimed it was because of an agreement with Paramount Acceptance, the billing/payment processing company they use.

I was forced to send a letter while I was snowed in on the other side of the country. This is 2023 and I have to write a letter to cancel a gym membership?

I called Paramount Acceptance and they said it’s up to the gym how they handle cancellations, not them.

This is very disappointing making it so difficult to cancel a membership for no good reason.

Good luck to anyone else who needs to cancel because they won’t take your situation into consideration and will make things as difficult as possible.

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★ 5

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★ 5

Super clean, great machines !

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★ 5

Crystal always does an awesome job in the gym, very friendly and keeps the gym very clean!

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★ 5

Awesome gym. Great equipment, community and vibe. They have a good selection of specialty bars.

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★ 5

Love this place. Best gym hands down everyone here is amazing !! Coach Miguel will definitely get you right #CHALLANGEACCEPTED ✅

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★ 5

Really good smoothie and place to work out

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★ 5

I love this gym . I am currently in my 1st week using the gym and I entered the challenge . I can truly say the experience the gym brings plus the staff is great for me and anyone similar trying to better themselves

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★ 4

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★ 5

Pros:
-Clean! The staff cleans and the patrons seem to just be better about it than any other gym I've been to.

-Friendly crowd! I am probably one of the least in shape people at this gym (I'm fat and middle aged) but everyone here is nice and respectful. There's no weirdos and I don't feel judged.

-24 hours and secure! I work weird hours, so having a key fob access gym was important, but I've also always felt safe here. There's no random people wandering in. If you're a woman alone, this gym is secure enough to go for that midnight session.

-Bring a friend! The buddy pass membership is great, not only because you can extend it to anyone, but because there's also a monthly open gym that allows you to bring a group. It's a really cool spot, so people like to come with you.

Cons:
-Parking! In Phoenix, we are often spoiled with readily available parking. This is a downtown Phoenix small gym, and so there isn't much in the way of parking available. You've got to get creative, but it is doable.

-Price! I actually don't mind the price because it keeps the quality high and everything is very well maintained, but it is hard to get my friends to convert to their own membership when the big gyms have all types of promos. With that being said, I think it's well worth the price.

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★ 3

Ok if you walk but terrible parking situation.

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★ 5

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★ 1

The gym is a good facility but I moved out of Phoenix and tried to cancel. They told me to cancel within 3 days of the next billing period and I did. They then charged me the next month anyway and are still refusing to give me a refund. I have now resulted to suing them in small claims court all over a $75 a month membership charge that they refuse to fix. Do not recommend joining unless you want to deal with people who don't know how to run a business.

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★ 5

Great options for pre and post workout drinks and snacks

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★ 5

This gym was awesome. Great/unique equipment and the smoothie bar is a huge plus!

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★ 5

Great vibe + amazing smoothies.

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★ 5

Best Gym in the DT PHX area

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★ 5

Best smoothies in Az 🥂

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★ 5

This gym is by far the best gym I ever went to, full of vibes and amazing people. The smoothies are so good as well, Ray is one of the most charismatic people working here and knows how to make a great smoothie! I recommend this gym to everyone in the Phoenix area you wont regret it! 😊

Source: Google

★ 5

Love this gym, it’s very clean and everyone is really nice and is there to workout. Ray took care of me the whole day.

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★ 5

Ray is that guy ‼️ Very helpful !

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★ 5

Exelente lugar ,,,voy a iniciar mi experiencia en un lugar perfecto lo recomiendo 100%

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★ 5

Ray was the best smoothie god

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★ 5

Great gym to work out at. Awesome vibe and awesome playlist. Shakes are great as well!

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★ 5

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★ 5

All the staff here is wonderful! All friendly and encouraging. There is no other gym I would want to be at.

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★ 4

Nice gym but too pricey compared to other gyms in the area. $75 a month last I checked.

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★ 5

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★ 5

The vibe at this gym does not compare! Ray kills it with the shakes!

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★ 5

I recently signed up for a membership here and have really enjoyed my experience thus far. A huge shoutout to Adrian for giving me a walk through of the gym, answering all questions that I had, and just being very pleasant. The gym is not overtly crowded, equipment is up to date, the premises are always clean, and there’s a bar for pre and post workout smoothies!

Source: Google

★ 5

Adrian is the best manager you could have at a gym. I joined in December of 2021 and it was the best decision I’ve made. I came from eos and let me tell you nothing compares to the energy, vibe, quality, and atmosphere this place has. It’s more than a gym, it’s a community and a family.

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★ 5

Amazing gym. Way better than EŌS or mountainside. I’m not lying yal.

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★ 5

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★ 5

amazing gym and delicious smoothies 🤝

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★ 5

Love this gym. Amazing staff and always clean equipment.

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★ 5

This is my second week at Track and I love it! T te he smoothie bar is a plus, i ordered the cracker jax smoothie and it is ridiculously delicious!

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★ 5

Absolute best gym I’ve been to in the area. The energy is on fire, and the equipment is great for those who actually lift 🫶🏽

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★ 5

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★ 5

Amazing environment to relive your stress! Everyone is super nice an so welcoming

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★ 5

Increíble gym, buen equipo y máquinas, ambiente muy agradable. Experiencia distinta a la hora de entrenar.

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★ 5

Amazing gym!!! Super hyped and good energy

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★ 5

I literally drive 30 minutes a day just to work out here everyday! Love it so much!

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★ 5

Oh my gosh, wow ! I love this gym so much. What an awesome environment! From staff, to cleanliness, and customer service! This is a perfect gym to kick start your fitness journey

Source: Google

★ 5

10/10 recommend!!! The gym has such a welcoming environment. The people are nice, they have all necessary equipment, and the overall facility is very clean.

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★ 5

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★ 5

Outstanding Gym
Great atmosphere and State of the art equipment.
Juice Bar perfect for the pre workout drink or post workout shake.
Worth checking out.

Source: Google

★ 5

Track club fitness in downtown Phoenix has to be one of the best gym’s I have Attended from the staff to equipment to the cleanness of the building is a all round 10+ I recommend any and every body that wants a great time while working out and a good environment to try this place out immediately 👍🏾🙏🏾

Source: Google

★ 5

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★ 4

for being a small size the gym has pretty much everything you need

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★ 5

Dope Gym! Its hard to explain how nice and smooth the place feels, you just have to come check it out for yourselves! Amazing Vibes 👏!

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★ 5

Best gym in Phoenix

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★ 5

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★ 5

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★ 5

Hands down gives a entire different vibe to your workouts! Definitely new favorite gym in downtown Phoenix hands down. From the equipment to the smootie bar and amazing staff, Track Club is where it's at!!

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★ 5

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★ 5

Meet nice people enjoy danceing

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★ 5

We went and saw EPB and Nervo this past weekend and loved it. I love the set up inside because it gives you that intimate close up experience with the artists that you do not get at larger clubs or festivals. Prices are great as well! Loved it and will for sure return.

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★ 5

Check this place out ASAP! Will NOT disappoint.

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★ 3

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★ 5

Amazing expierance great visuals great sound great lighting!!! Music on point as well ...

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★ 5

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★ 5

Gorgeous space with amazing cocktails, super friendly talented staff and very well curated spirits on on the back bar as far as nightclubs go. The lights and sound are incredible! The lounge bar is always free to enter, the drinks are very well priced compared to any other club I've ever been to, and the venue is open Thursday- Saturday and the ticket prices are very reasonable for the level of talent they bring in. Definately worth checking out if you're in or around downtown Phoenix!

Source: Google

★ 5

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★ 5

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★ 5

If your looking for the party you’ve found it at the Track Club! The newest dance night club in the valley and by far the best on so many levels including courteous but firm security, awesomely skilled and friendly bartenders, excellent hosts and management who wants an inclusive, safe and fun environment for all to the incredible performance hall that is simply like no other. The venue hosts lots of amazing local dj talents and big headliners from all over. Not only are they lucky to play in the state of the art venue so are us folks that watch and love edm! I’ve been there multiple times and have constantly found a awesome vibe even when the performance hall isn’t open. Tues-thurs and Sunday only the main bar is open with also live djs. The drink prices are so reasonable and while they have many craft signature cocktails on the menu they have a fully stocked bar and can make anything you’d like without going broke. There is covers on performance nights but we found that the experience and the talent is so worth It. It’s no less of an experience than going to a concert with the professional light show, environment and well the music. Another great thing I found with the space was the comfort of the space, it was so well ventilated and at a great temp not always found at these places. For the folks who want a step up in status to VIP there is a upper level and table service for you and your friends. While I haven’t personally done that yet I’m looking forward to maybe it in the future. Till then general admission to the floor is absolutely worth it! Give it a go! You’ll be impressed, I know I was.

Source: Google

★ 5

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★ 5

Cheap drink prices for a club. Great layout. Great venue overall.

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★ 5

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★ 1

Great venue to see show, but management is terrible. Went to show, was told that i could not wave my fan because security threat. When i asked management that everyone walked through security and it was not a threat and i was having from , he just walked away and said security will handle. Will not be returning for any show.

Source: Google

★ 5

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★ 1

Many people waited in line but communication was bad so they wasted their time. They did not pat down any other guy but for some reason decided to pat down my bf? Then they didn't let us in because he was wearing flip flops. Honestly, it's overrated and not inclusive. I know it's new so the hype is high but it's not gonna last. We shouldn't be judged by the way we look and I thought this would be a more progressive place. Will not be attempting to return. If you don't fit stereotypes, don't try coming here.

Source: Google

★ 5

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