★ 5

Great gym, awesome machine choices and great customer service.

Source: Google

★ 3

It's been almost 3 awesome years that I have been coming to this gym.
I came here for 2 primary reasons, a steam room and a dedicated spin cycle class room. As of this date, they are in the remodel process of removing the spin cycle room. Why this is happening is beyond comprehension. Spin is the most challenging exercise besides swimming that anyone can do and they are taking it out to make room for weight training?
They already have a H.I.I.T. room and personal training available. This is going backwards like our country.
I guess it's time to start searching again for what I need and want.

Source: Google

★ 5

Enjoy the class, can’t wait to try the new studio. Hope instructors are as good as Gloria and Theresa

Source: Google

★ 5

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★ 5

Staff is on point. Clean facility and the members are nice.

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★ 2

FIX THE STAIRS!

They have 10 stairs and only 3 have been operating for last 2 months. They have time to tear down walls, shut the pool area down but no time to fix broken equipment.

The new maintenance guy seems over his head. When I tried to show him the broken stairs, he got upset and said he has "1700 other things to do" and each stair takes "7 hours" to fix.

Source: Google

★ 2

Its a big gym with lots of equipment, however the amenities are not much better than EOS down the street, which is a fraction of the price. The restrooms always smell bad and the classes and body scanner cost extra.

Source: Google

★ 5

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★ 5

Thanks to Jennifer at Chandler VASA for your awesome Yoga classes - particularly Hatha and Yin. I always feel more balanced and refreshed afterwards. I highly recommend checking out her classes if you haven’t been!

Source: Google

★ 5

My favorite gym!!!

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★ 5

So excited to see Theresa again. Every time she teaches I am ready to hit it hard! She motivates me. Her smile is contagious

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★ 5

Just did the Friday morning studio red class and Coach Liz is amazing!!!!!
I have to say that all the coaches are wonderful that I’ve had: Theresa, Gloria, Ryan and Christina.

Source: Google

★ 1

The 1 star reviews for this place and its billing policies are quite accurate.

I was pressured into signing a personal training contract without letting me read it. Was assured that I could cancel my membership etc any time with no impact. When I had to relocate and cancel the gym membership in 2 weeks of joining I was told there's a ~$1,300 fee to clear the contract, and another ~$270 in cancellation fees. Meanwhile I had signed up for a one month free membership trial online.

Tried talking to their corporate about how I was duped into signing the contract and all they parrot is "you owe money you need to pay". Not a single response to correct their predatory practices or even address it.

Don't join this scammy gym. If you want to leave they'll gouge as much money as they can with duplicitous practices.

When I provided relocation proof etc they ignored it and continued to pressure me to pay ~$1600, for 2 weeks 😂. Shows how poor their internal communication is. Only after a lot of to and fro I was offered to let it go for $100. So essentially a scam fee to avoid getting scammed.

Yes I understand I should've read the contact in detail, but that's where the staff comes into play, who overwhelmingly assured me that I don't need to read the contact and just sign it.

As for the gym, equipment is outdated and it's hard to get a turn on something you want to incorporate into your routine since there's only one or two of the popular ones and they're always in use. The personal trainer was good, that's the only positive thing I can say about this place.

Stay away from this shady business.

Source: Google

★ 5

Muy completo

Source: Google

★ 1

Worst place you ever signed up for.
I canceled my membership right after the first month but they keep charging from my account. Already talked two times in the customer care and they said as my card information is still there so they charged me again and again!

Source: Google

★ 1

Consistent issues with sauna being closed or broken. They don’t tell anyone and you find out when you show up and try to use it

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★ 5

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★ 5

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★ 1

I’m writing this review because of a frustrating and unethical experience with VASA Fitness regarding my canceled membership.

I canceled my membership in person at the front desk on April 2, 2025, clearly stating that I wanted to end it entirely — not place it on a temporary freeze. Despite doing this in good faith, VASA continued to bill me for months afterward.

When I reached out, they repeatedly sent the same response claiming that “a written request is required,” refusing to acknowledge the in-person cancellation that their own staff accepted. This appears to be a clerical or internal error, yet they expect me to pay for charges that occurred after I had already canceled.

This practice feels deeply unethical. Customers shouldn’t have to pay for a company’s administrative mistake — especially when they took the proper steps and received no notice of any issue at the time of cancellation. Requiring a written notice after the fact, without informing the customer beforehand, is an unfair business practice and creates unnecessary hardship.

I’ve requested:
1. Written acknowledgment of my in-person cancellation on April 2, 2025
2. A full reversal of all charges billed after that date, including the alleged past-due balance

So far, VASA Fitness has refused to correct the issue or provide a refund.

I hope management reviews this situation and makes it right — both by refunding affected members and by improving their cancellation process so others don’t experience the same treatment.

Source: Google

★ 5

I can’t say enough good things about the Chandler VASA location! The gym is always clean, organized, and has every piece of equipment you could need—whether you’re lifting heavy or just getting a good cardio session in. Stephanie has been absolutely incredible every time I come in. She’s super friendly, professional, and always goes out of her way to make sure everyone feels welcome and taken care of. You can tell she genuinely cares about the members and keeps the vibe positive. Easily the best gym experience I’ve had—thank you Stephanie and the VASA team!

Source: Google

★ 3

I’ve been back on my fitness journey for the last 3 months and I’m happy to have finally found a gym that aligns with what I’m seeking. However, the VASA app for check-ins and Studio class log-ins has been extremely frustrating. The system often glitches, resulting in unfair fees even when you show up for class on time.

While I appreciate the accountability aspect—charging a fee for no-shows or being late makes sense—there also needs to be accountability on the company’s end when their system errors cause false absences or fail to track attendance accurately. It’s disappointing that this ongoing issue hasn’t been addressed, despite customer reports.

Additionally, I’d like to suggest a 10-minute grace period for tardiness. Charging someone for being two minutes late (especially when classes start with a warm-up) feels excessive and unfair. These fees add up quickly and come across as a way to increase profits rather than support members’ progress.

I genuinely want to continue my membership because I love the workouts and community, but integrity and fairness matter. I hope VASA takes this feedback seriously and fixes these glitches to better support loyal members.

I hope to be able to update this review if they fix their glitches because the trainers and people there are wonderful.

Source: Google

★ 1

Been here for a couple years now, slipped in locker room, because a young kid didn’t display wet floor signage and he was mopping and caused enough damage that I couldn’t go back for months, let staff know and nothing was done. Yet I comment to a worker that was standing guard at the locker room door that they were picking on her cause she was new and I get a call from the manager. Definitely a snowflake facility. I never said anything derogatory. I guess it’s a blueprint for today’s society. Not impressed!!! And for some reason they found who I was with no one knowing my name and called me but when I come in to talk to the manager, he’s busy no problem. I’m working out for two hours, and then he leaves not very great way to do business. Much less manage

Source: Google

★ 5

Have been taking Yoga all summer in top resort in CA. I’m back here in AZ now . The senior yoga class here today was far superior to the ones I took at the ( very expensive) resort. The coach here was better in terms of mix of stretching and breathing and rapport with attendees. Good job. Don’t know her name - it’s Thursday 1030 practice. Thank you. Dr Fleming

Source: Google

★ 1

Be careful with this place I was told my membership was gonna be cancelled for me and I just now got a bill for $300 dollars with a threat to go to claims for over draft fees. This place will rob you the moment you turn your back.

Source: Google

★ 5

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★ 5

I love the culture at Vasa Chandler. The trainers are knowledgeable an Wendy is one of the best class instructor I ever had .

Source: Google

★ 5

I really enjoy taking classes with Wendy and Josie at VASA! They both bring such great energy and make every workout fun and motivating. I always leave feeling stronger and in a great mood. Highly recommend their classes!

Source: Google

★ 5

I just joined Vasa in September and have tried their different classes. All their trainers and staff are really friendly. Cycle classes with both Ashley and Ashley B were energetic and had their own great vibes. I was nervous about trying a weight training class but I'm glad I joined Connor's bodypump class to get started and get some helpful pointers. Fun classes to get a sweaty workout in each time!

Source: Google

★ 5

I absolutely love Vasa! The evening spin classes are so convenient for my schedule ( Shout out to Wendy, Ashley and Ashley B!!) — it’s great to have the option to get in a solid workout after work without feeling rushed. The instructors keep the energy high and the classes are always fun and motivating that make it feel like a party rather than a workout. I also absolutely love they have a Sunday class too!

I also have to give a huge shoutout to the staff! Everyone is so friendly, communicative, and genuinely helpful. One night, my spin shoe got completely stuck on the bike, and Connor , Sakyra, Julie and Daniel immediately stepped in to help me get it unstuck without damaging my shoes— going above and beyond to make sure I was taken care of.
It’s clear they really care about their members and create such a welcoming environment. They went above and beyond in that situation where most gyms wouldn't. Highly recommend this gym to anyone looking for great classes and even better people!

Source: Google

★ 5

This has been my gym for over 2 yrs .i joined for the pool classes but i have one complaint and i speak for most of class . The pool water is soooo COLD 🥶we’ve all complained many times with nothing being done. When we joined they told us that a steady 84-85 temp for pool . It’s so cold that we can enjoy our class because we’re moving and moving to keep warm. We won’t even talk about leg cramps we deal with from the cold .! We’ve been ignored b the YOUNG staff repeatedly . I’ve had enough and might start checking out other gym pools . Please, please look into this I LOVE OUR GYM !

Update;
Thank you, Thank you for turning up the heat in pool we have ENJOYED our weekly swim fit classes and we enjoy Cassie as our instructor.
Really ,thanks for listening to your customers.

Source: Google

★ 5

I love going to commit dance with Adrian as the teacher. He is professional, friendly, sweet and an amazing commit dance instructor. . He teaches the moves to our class with knowledge and precision, he plays great music and we all have a lot of fun because of him! Plus it’s a great cardio workout!

Source: Google

★ 5

Vasa is fabulous! The variety of classes, lots of time slots, and great instructors (Wendy H) offer something for everyone!

Source: Google

★ 5

I have been coming to this gym since feb 2025 and it has been amazing. Studio red is my favorite class. I love how every day it’s a different workout. It keeps my workouts interesting which help me to stay consistent. Shout out to some wonderful coaches who I have done the classes with that have been amazing: Amy, Wendy H, Ryan, Michael, Connor, Theresa, Ximena, and Malia. They have helped me in one way or another. But any coach you get will be amazing I’m sure of it. Thanks Vasa for helping me with my goals.

Source: Google

★ 5

All staff are friendly, knowledgeable, and make the gym going experience better! I go to Studio, as well as lifting so I have the higher membership which is so worth it esp as other gyms normal rate is more than I pay. All in all, 10/10 would recommend.Gloria is my fav studio trainer!!

Source: Google

★ 5

Had my first personal training session today - highly recommend Michael Renner! He really listened to understand my goals and is a wealth of knowledge.

Source: Google

★ 5

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★ 5

Michael is great. . He is extremely knowledgeable and,so helpful. If I decide to do PT, I definitely want to train with him.
Senior yoga and Silver Sneakers are wonderful at VASA

Source: Google

★ 5

Great gym.. lynneah helped me with all my problems.senior yoga on tiesday and thursdays is great.

Source: Google

★ 5

I have two words "Studio Red". The classes are awesome and it is a great way for me to breakup my workout routine.

Source: Google

★ 5

I absolutely love Jennifer’s yoga class, so much in-fact that I rearrange my schedule to make sure that I can attend. Being hunched over a desk all week really puts a strain on my lower back, but after a quick yoga session, I’m good to go!

Source: Google

★ 5

I consider myself a gym snob. I have never been a fan of big box gyms. I prefer small private group training gyms. Until I started coming to Vasa in 2022. Vasa is clean, the staff is always welcoming and helpful. The trainers/ coaches / instructors are Amazing. My favorite instructors for group classes are Amanda, Ashley, Christine, Christina, Samantha, and Wendy. I appreciate these strong, positive, and passionate women and love their classes and their support. My favorite classes are Studio Red, Cycle, Butts and Guts, and Pilates. I’m checking in at Vasa at least 3 days a week and I am never disappointed.

Source: Google

★ 5

Vasa is the core of my Health & Wellness community. First a heartfelt S/O to the incredible Vasa management team for their kindness, patience and attentiveness.
I’m grateful for the opportunities to dance my heart out with instructors Cricket (Lucrecia), Adrian, and Gloria. Trainer Amy is upbeat while guiding me through whole body strength exercises and highly encourages our group of baddies to take it to the next level. All of the Body Pump instructors and the class itself completely rocks the house. Adabelle creates a serene and warm environment for yoga—so much so I feel like I’ve received a huge teddy bear hug by the end of class. Most of all, I’ve never been so happy to feel-the-burn as I am in Wendy H.’s classes—Butts and Guts, Body Pump, Pilates and Studio. She teaches a ton more classes, so there’s plenty of chances to have a Wendy H. workout experience. She reminds you that you don’t have to workout; you GET to workout. Sooooo! Pop into this gym, meet the instructors and trainers, workout, and leave a stronger and more energized than when you walked in. ❤️‍🔥

Source: Google

★ 5

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★ 5

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★ 1

Shouldn't have to pay a fee just because I canceled and I moved, ridiculous scam policy. They won't even cancel my account

Source: Google

★ 5

Connor is the best. So happy she let's us come visit her home at Vasa. She is always so welcoming and ecouraging !

Source: Google

★ 5

Awesome experience with Avry. He is prior military and knew what to do to help guide my fitness journey. Thanks VASA!

Source: Google

★ 5

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★ 5

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★ 5

Li, Xiemena, Gloria, Ryan and all are awesome

Source: Google

★ 5

I’ve been going to VASA for a year and half now after I left EOS. The staff, Sakyra Oliver, are so friendly and greet you every time you check in or are on the floor working out! I feel like it’s a family VIBE compared to the gyms I’ve gone to before where staff won’t even make eye contact with you. I moved 20 minutes away from the gym recently, but I will keep my membership, and the drive is well worth it! I recommend this gym to everybody I talk to!

Source: Google

★ 5

Nice place to excessive and relax doing some fiscal activities as swimming.play basquetball .watch a movie . And more

Source: Google

★ 5

Good workout atmosphere.

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★ 5

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★ 5

Maria A, Sarah, Marisela, Geovanny, Emily ,Renee,Aileen, Emily, Enrique, Lexi, Eden, Brittany, Holly, Jenna, Joselyn, Mike, Alexis, Ashley , James , Jordan, Hero are all killing it!!!

Source: Google

★ 5

Excellent coach. Rita

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★ 3

The hours are bizarre. Closes at 10 PM on Saturday and 6PM on Sunday. Also the music is just relentless hip hop so bring earbuds.

Source: Google

★ 5

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★ 1

Why's Studio Red door always open? I dont need to hear their workout or music... oh its probably because half the AC units in this gym are broken.. GM too lazy to actually fix things here.

Source: Google

★ 1

If I could give zero stars I would. This company will do anything to hide behind their “corporate policies”. First off what gym/company has a policy that they cannot do anything about your bill/payments at the location. They make you call a phone number and talk to who knows. If this magical phone number cannot help you then they tell you to email a customer service email that says they will get back to you in 3 to 5 business days. This is just absolutely awful customer service but just wait there is more!!

My girl friend is type 1 diabetic which means her body does not create insulin to regulate her blood sugar. This gym said because of “corporate policy” they will not put a MEDICAL exemption in place for her in case she has a blood problem and physically cannot make it into work out. We loved the HIIT classes they provided but instead have having any type of customer service work around for a MEDICAL reason they would rather charge her when she cannot make it. This is absolutely disgusting that a gym, a place to get healthy would treat someone with a health condition like this.

Y’all should be ashamed!!!

Source: Google

★ 1

I signed up because the facility looked clean and new. However- the hours the kids club is open doesn’t align with my schedule. They nickel and dime for everything. You have to make an appointment for the kids club and then if you’re late, they charge you three dollars, You need to scan your card to get into the basketball court and the sauna. They pick and choose who they want to pick on, as one week in they followed my family around like the Feds and made my 4 year old get off the court like a screaming criminal. After one week I cancelled and will be going back to lifetime which is more of a family friendly gym. All Members can access the gym and pool at lifetime. This gym is more for people on a budget and not families. They only retained my family for one week.

Source: Google

★ 5

Sakyra is a great and friendly manager

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★ 5

Love this gym. Very clean and lots of options.

Source: Google

★ 5

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★ 1

So sad that I had to cancel my memberships, I really enjoyed my time and allowed my teenage kids to work out there too, but someone started harassing my teenage daughter, this drew the attention of all the other members on that part of the floor.
She was using a machine that had a identical machine next to it but this older guy started staring and talking trash to a teenage girl to intimidate her and force her off her machine, even though there was one next to her that was open.
Other members came to confront this guy more than a few times and everyone in the gym was taking notice.
She calls me hiding in the girls locker room
crying and afraid to come out cause they wouldn't make this guy leave. I arrived a few minutes later and she meets me upfront. I talk to the manager and she is only going through manager speak, not listening or caring about much outside of "corporate policy" which states that she cant do anything but fill out a incident report. I found out this guys new to the gym, he is still there and they are not doing anything more than filling out paper work.
She said if he did this again then they would cancel his membership....(maybe)? So there going to wait until soemone else is harrased and intimidated before they do anything...why? When I asked that question to the manager she insisted that is corporate policy. Then told me that she wouldn't tolerate being disrespected...
So my teenage daughter gets harassed, confronted by this guy, other members have to help her out until she chooses to get away from this guy who wouldn't leave her alone even after being confronted by several other members and employees and they are going to make sure he stays and wait until it happens again before doing anything? When I spoke to the manager with frustration about this she said that I was being disrespectful...I told her that either she was going to cancel this guys membership today, now, or I would be canceling mine and my daughter's. She smiled her smile and said she cant because of corporate policy. Showing more frustration about knowing this person is going to do this again and I wont have myself or children be waiting around for him to do it again before something takes place per 'corporate policy'.
I explained to the manager that I had been a member for some time, had a personal trainer during my physical therapy sessions and had no plans on leaving or canceling. But its a shame she wont do anything about it until someone else is victimized by a member who was still present at the time of our departure.
So corporate policy at VASA is protect the people harassing teenage girls and ensure they have enough time to victimize another person then do something (maybe).
It that sounds good to you pay $20 a month and another $20 for classes per month. And after your a good standing member and a victim "no fault of your own', expect the employees to do less than the members on the floor around you.
So sad and pathetic that they protect these people and then talk about being disrespectful when you talk to them as a parent walking into this incident.
You suck VASA, your manager cant manage very well and likes to throw shade at long standing loyal members and their family members.
Go get victimized at VASA! They won't do anything about it...well, paperwork.
I just wanted to be heard but everytime I opened my mouth two words would come out and she (manger) would interrupt me and cut me off before I could ask questions or enquire on anything. Then would talk about being disrespectful....after I asked her to repeat back to me what I had just said, literally what just came out of my mouth she couldn't cause she wasn't listening. Then turned around and said I was being disrespectful...
Hey Manager lady, when you interrupt people and not listen to what they have to say or answer quesions, THAT is disrespectful.

Source: Google

★ 2

Vasa is constantly changing their pricing and amenities. I have a guest pass on my account that operates different every time I try to use it. It’s close by so it’s a convenient location. If there was an EOS close by I’d go there instead because it’s a much better value.

Source: Google

★ 1

I being going to this gym for more than 5 years, but I don't know why quality is going down,they also charged me twice in 4 months when I called to ask why they said I upgrade it ...how? Since I was not using since 4 months ago they didn't have an answer

Source: Google

★ 5

Well ventilated open space never over crowding. Friendly members and the parking lot is not a car meet or drag strip. Make the right choice with VASA opposed to the competitors

Source: Google

★ 5

Been coming to VASA for years and absolutely love it! This is the first time in my life that I’ve been consistent in going to the gym, and it’s because it’s a joy to come here. From the friendly staff and fun classes (Studio Red!!) to the equipment and amenities, it’s a top tier experience for an affordable price.

Highly recommend this gym to all considering it. Also shout out to Amy who I did personal training with last year- she is wonderful and gave me so much confidence in my fitness journey.

Source: Google

★ 1

As much as this is on the gym staff, I can no longer go there because the people that go there camp out and sit on all the machines, saying they’re using them, while having six minutes between each set, while they sit on or hang out around the machines, especially the leg machines, on their phones, and gossiping with each other. I just recently had the two of the cattiest worst personality women tell me they were busy using a machine while they were not using the machine. They literally spoke like they were Karen’s right off the Internet. It’s too bad. But I have to give one star, because this is 100% of my visits and the staff never does anything about people camping out on one machine for 20+ minutes.

Source: Google

★ 5

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★ 5

Gym very clean and very nice, its a bit crowded during 5-9pm, Vasa Team very nice and very professional and big shout out to Sakyra as shes very nice and professional and shes very hard working. I would definitely choose this gym over EOS

Source: Google

★ 5

Sakyra is awesome, she is one of the best front desk workers! Very helpful and patient, she always greets me by name and is always smiling!

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★ 5

Sakyra is definitely one of the best front desk at Vasa always making us feel so welcomed, very personable!

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★ 3

For the price you would think they would clean the locker room more frequently, same lockers been full of random shit for over a month and provide non moisturized napkins to wipe your face down.

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★ 5

Juliana & Tiare were both excellent at check in - both greeted with a smile and were excellent.

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★ 5

A good gym to go to

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★ 5

Gym is nice and clean but honestly Connor L is the reason I’m going through with my membership, amazing guy and very knowledgeable

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★ 5

Juliana and Jenny of Vasa Fitness center in Chandler were very helpful and welcoming when I arrived at Vasa Fitness. Their customer service was beyond excellence and the Fitness Management should be proud of having them as their employees.
New member,
Mohamed Abdurahman

Source: Google

★ 5

Great place to work out thank you Anthony for taking care of us

Source: Google

★ 5

This gym is pretty great has everything you’d need. Michael is the best definitely go see him here!

Source: Google

★ 5

If you ever visit Vasa in chandler please please please go to one of Glorias commit classes or her studio red class!!! She is an amazing instructor keeps you motivated through and through and the music is FIRE!!! She makes you feel welcomed and even if you feel like there’s something you can’t do she will find a way for you to get it done!! Love her!!

Source: Google

★ 5

I’ve been coming here for about 9 months or so and I enjoy the staff very much. Sakyra (hope that’s correct!) is so kind and funny. I love coming when she’s working because the jokes are top tier. Julie and Connor were extremely helpful when I was having a concern about my personal training sessions and were extremely supportive and guided me through read of the gym I’ve never utilized. It is always clean and I’ve never run into any problems here. I plan for this to be my home gym for a while.

Source: Google

★ 5

First time visit at Vasa and first time ever taking a group fitness class. I signed up for a studio red class led by Christine. Juliana greeted me at the front and walked me over to the studio. From the very beginning Christine was friendly, welcoming, and informative. The variety of workouts and music playlist was great. Can’t emphasize enough how perfect the music selection was! After the class both Juliana and Christine came to check on me to see how my experience was. I was already impressed with the facility in general but my interaction with the staff made a lasting impression. Def will be back

Source: Google

★ 5

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★ 1

Horrible cancellation kept charging after cancellation

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★ 5

Wednesday
class for committ dance at 6:30 pm was fire with Cricket (lucretria) is the choreographer . Energy doesn't fade. Best ever. Thank you for this dance instructor..

Source: Google

★ 5

Absolutely love Cricket’s commit dance class. She really makes your body and brain work.

Source: Google

★ 1

My fiance had a medical leave, Due to medical reasons vasa was not understanding kept charging her for a long period ,then she just reported it to bank..got a new card ...They tarnished her credit and vasa basically robbed her money ..we are now filing with BBB of Arizona..they are horrible ,their worker were ver5rude mean and aggressive verbally..worst experience and most of all they're very difficult..

Source: Google

★ 4

I’ve been a member here for almost two years, and while I appreciate the space, I think some of the equipment really needs attention, especially the angled Smith machines. It feels so outdated and lacks proper maintenance, like oiling, so it doesn’t move as smoothly as it should. In the time I’ve been here, I’ve only seen one or two new machines added. I’d love to see more updates and upkeep to match the needs of regular gym-goers.

Source: Google

★ 5

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★ 5

Great Studio Red class with Theresa.

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★ 3

Great gym if you go for the social aspect. If you like to work out after work, forget it. So crowded your bluetooth won't work. Packed in there like sardines. People in groups standing around and people having full on phone conversations everywhere. Great facility, great staff, all the equipment, but way too crowded. Bluetooth will not work and every machine taken. If you join a gym to be seen at the gym or to meet people, this is the spot for you. People that want to work out in peace and take their workout seriously, you're better off anywhere else

Source: Google

★ 5

Coach is amazing and motivating. Love attending this class.

Source: Google

★ 5

So far this a great gym. Love being able to use pool. Used to use mountainside which is a great gym but no pool

Source: Google

★ 5

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★ 5

Anthony was so awesome setting us up! Definitely a cool gym and its clean!

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★ 5

Anthony was great in giving us a tour and signing my partner and I up for the studio membership!

Source: Google

★ 5

Shoutout to my home girl Kyra she’s always a vibe whenever I step in the building.

“The staff is always friendly and helpful—they make you feel welcome from day one.”
“There’s a positive vibe here—it’s motivating just to be around other people working hard.”

Source: Google

★ 5

This is my gym it has tons of machines , free weights , red lights fitness classes , massage chairs , sauna, steam rooms & staff is super nice !

Source: Google

★ 5

I love the KidCare at VASA! There are so many fun activities & ways to keep my kiddo entertained while I workout. The staff here is phenomenal with the kids & would highly recommend. We have been going for 1.5 years and we have never had a negative experience. The KidCare here is a big reason I chose vasa as my gym.

Source: Google

★ 5

The energy is always positive, and the staff makes a huge difference. Sakyra and Julie are both amazing they ALWAYS greet me with a smile and are super friendly and helpful! Whether it’s answering a quick question or just being a positive presence, they make coming to the gym something I actually look forward to. The space is always clean and well-maintained, and it really feels like they care about the members. Big shoutout to both of them for creating such a welcoming and motivating environment!

Source: Google

★ 5

I have had an excellent experience at VASA Fitness in Chandler, Arizona. This facility consistently exceeds expectations in both quality and service. The gym is clean, spacious, and well-equipped with a wide range of modern equipment and amenities that cater to all fitness levels. From strength training and cardio to dynamic group fitness classes, there is truly something for everyone.

What truly distinguishes this location, however, is the exceptional Kids Care team. As a parent, having access to safe, reliable, and engaging childcare makes a significant difference in maintaining a consistent fitness routine. The Kids Care staff are professional, nurturing, and clearly passionate about working with children. They create a fun, welcoming environment where kids feel excited to return—a rare and valuable feature in any gym setting.

Source: Google

★ 5

The gym is always spotless—cleanliness is clearly a top priority here, which makes it such a comfortable place to train. The equipment is well-maintained, and the atmosphere is welcoming no matter what time of day you go.

The staff really makes the experience even better. Julie and Sakayra are incredible—always friendly, professional, and ready to help with anything you need. They go above and beyond to create a positive vibe and genuinely care about the members. Thanks to them, this gym feels more like a community than just a place to work out.

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★ 4

Yoga instructor Adabelle is awesome! She is very caring, inclusive, encouraging, and supportive. I really enjoy her class and highly recommend her!! 💓

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★ 5

Great Gym and fantastic kid care!

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★ 5

Always a great experience working out and Sakyra in the front desk is always so personable, friendly and has great energy. Always greets me with a smile and is genuine and takes interest in her members!! Always a great experience when she is in the front desk great customer service.

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★ 5

Sakyra is so amazing and always make a point to check in on me. She always brings positive energy. Deserves a raise for all the effort she makes to make everyone’s day.

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★ 5

We absolutely love VASA! Fantastic amenities for a fair price. I personally enjoy taking the Studio RED classes. The childcare is amazing for my toddler and baby. The staff know each of my kids by name and make them feel comfortable while I workout. As a mom I have great peace of mind knowing my kids are being well taken care of while I take care of myself!

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★ 5

Omg 😅

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★ 5

Omg 😅

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★ 5

Classes here are great, Sakyra is always so friendly at check-in, and I had a fantastic personal training consult with Amy. Looking forward to working with her further!

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★ 5

Sakyra was incredibly helpful and understanding of our situation and spoke directly to what we were looking for in a gym. Sakyra gave us a great impression of VASA Fitness.

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★ 5

Amazing session. Great motivator and fun while being educational.

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★ 5

Michael is a phenomenal trainer, he very knowledgeable on the upper body which I want to build up. Very helpful showing workouts and form making sure you’re doing it safely and efficiently.

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★ 5

Sakyra makes my experience better! She is so warm and welcoming. Love this gym :)

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★ 5

Ana is amazing! Personable and goal oriented.

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★ 5

I had a great session with Ryan today! Can’t wait to see myself in six months after his expertise!!!

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★ 5

Rita was amazing. She’s so helpful and made me feel confident with some of the exercises I was struggling with.
She taught me proper form and technique, and even some specific stretches and workouts that help with some pain and discomfort I’ve been having. I love VASA and the team they have.

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★ 5

Always look forward to my classes with Cassie! She’s the best yoga instructor

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★ 5

Good gym. Lots of machines. Fun classes. Usually do studio red, cycle, yoga and Pilates.LEASE ADD MORE PILATES CLASSES. Ximena, Ashley B, Wendy H, and Adabelle are amazing, they really know what they are doing and motivate you <3

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★ 5

Great Yin yoga class with Leslie. Love her vibe and the gentle flow of the class that moves comfortably and seamlessly at your pace. She offers lots of options for beginners through more experienced yogis. Highly recommend if you’re looking for a relaxing positive class

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★ 5

Leslie’s class is awesome. Great stretch and mind time.

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★ 5

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★ 5

Adabelle is a very good instructor. She always has a positive energy and attitude. She gave different options. I am really glad to have her as a yoga instructor.

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★ 5

Was having issues with my knee for weeks. After one session with Michael he pointed out that the shoes i was wearing didn’t seem to be the best for the workouts I was trying to do. I took his advice and switched shoes and instantly felt the difference. My knee doesn’t bother me anymore. Cool dude and amazing service. Would recommend to anyone coming to this gym.

Source: Google

★ 3

I've been coming here for a little of a year. My one and only during my fitness journey. Was in a pretty dark place but started here, I've lost around 80 (ish) pounds and genuinely a new lease on life. In a lot of ways the staff, who is the most friendly out of ANY gym in the valley, and the facility itself has saved my life. <3 don't give up, keep going!

Edit: if you ask me if I want to take a studio class and I tell you no. That should be the end of it. Don't ask me if I'm sure, don't ask me if I'll think it over. No means no, don't continue to pester me. Predatory sales are the worst. Not mine or anyone else's fault if you can't fill a class

Tbh, if it weren't for Julie and the rest of the OG staff that's been there since I started and is absolutely phenomenal, I'd find a new gym at this point

Source: Google

★ 5

Juli was very friendly, has good customer service always welcoming. Very great customer service

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★ 5

Juli recommended a studio red class, super fun. She had a very great attitude and great customer service. Very friendly and welcoming

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★ 5

I love this gym. Been going for over a year. It's clean, staff are nice, and I love my trainer. Shout out to Rita! It's never too busy, and I feel comfortable.

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★ 5

The Chandler location is awesome! All the staff are super friendly and the facility is very clean!! Connor and Sakyra always go out of their way to welcome guests with a smile and a cheerful “hello”! I would highly recommend this location!

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★ 5

I have been coming to Vasa for almost a year now, I love it! Sakyra is the best there, always welcoming, saying hi, and remembers my name. It’s nice to walk into a gym and feel welcomed by her! Always helpful when I need anything…another thing that keeps me coming back is the studio class, Amy’s class is my favorite! The gym itself is nice, it’s has all the amenities I need and it’s well kept!

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★ 5

Natalie and Jenny are very nice and they explain everything for me 🙏thank u

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★ 5

Love Vasa & all of their employees, everyone has been over the top nice/ friendly since I signed up in end of January. Like everyone else I was also trying to stick to the gym as part of my new year resolution.
I 100/10 recommend getting a personal trainer - I have Nate and he's been amazing the whole time. Never once made me feel dumb even though I have absolutely no idea what I'm doing. He's been encouraging and gives great feed back/ advice without being condescending- definitely not a scary gym bro.
10/10 recommend Vasa
1000/10 recommend Nate.

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★ 5

Juli was awesome and showed me around! So funny and nice!

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★ 5

My fiance and I love seeing Sakyra at the front desk. She's incredibly personable, has great banter, and takes a genuine interest in others. My fiance is a wheelchair user and is currently recovering from an injury that is preventing him from fully working out and she's always checking in on his progress. All the front desk people are nice but Sakyra really stands out above the rest.

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★ 5

Jenny did a great job showing me around the gym and explaining how everything works

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★ 4

Nice gym. Lots of space and a few great amenities - like a racquetball court (don’t see those in most of the gyms I’ve been to). It’s a decent gym. I wish they had more squat racks but I do love the Hammer Strength squat racks and being able to life heavy and have an appropriate rack in case I unexpectedly have to bail on a heavy squat - better setup vs the traditional squat racks I see at most gyms. I’m considering this as a second gym because the EOS equipment at my two closest gyms are not right for intermediate and advanced lifting and I’m starting to move into those ranges for leg day.

Source: Google

★ 5

If you’re looking for a gym with a great daycare this gym is it!! They are amazing with the kids!! Fully recommend

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★ 5

I've been going to Boston since day one Julie is most educated front counter person I've ever met a very nice and friendly I highly recommend this location

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★ 5

I’ve been coming to vasa for almost 3 years! The kid care really sold me we love Tasha and all the girls ❤️ definitely recommend!!

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★ 5

I got signed up today for a mid-tier level membership with Jess & Ann; both were extremely friendly and knowledgeable, and I didn’t at any point feel like the upsell recommendations were only bites for their own personal commission incentives - but moreso because they both seem to share a fondness for this gym, passion for their work, and compassion for their clients - not only potential new signees, but for existing members as well! Being that I am on the spectrum, it was nice to be able to feel comfortable talking to Anna about my comfort-needs without feeling embarrassed or ashamed, and she was right on queue with being able to provide a tour of the gym that was personally tailored to give insight on options within the tier packages that cater to those needs! The Cinema is a really neat feature, and the Massage Room will certainly be a lifesaver! Over-all, it wasn’t only their comprehensive knowledge of the facility that was the main selling-point, but their genuine, very clearly sincere delivery as well!
As far as the inclusivity that each of their packages entail, each tier seems to be perfectly designed for any level of client.
I am thoroughly impressed with Vasa Fitness from the beginning, and don’t necessarily foresee even being given an opportunity in which TO have a complaint, the only one being that they close at midnight daily, and as a professional Chef, that could pose as a limitation for how often I will be able to come train.
Otherwise, I highly recommend!
Thanks Jess and Thanks Anna!
🆕 (-ish) Year, 🆕 (-ish) ME!
lfgi!

Source: Google

★ 5

Rota and Conor are great.

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★ 5

I have been going to this for 3+ years and have nothing but great experiences! Kids care workers are amazing and the front desk employees are great as well especially Sakyra she is always welcoming and very friendly

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★ 5

Paige is a great instructor, very encouraging and positive!

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★ 5

Great facility, great equipment and friendly staff. Getting back into the gym Amy has helped me tremendously! She has great communication, experience, coaching and overall a nice person to work with. It’s helped me a lot stay focused in getting back into shape!

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★ 5

Studio Red is awesome,good results thanks to those classes and coaches 🙌

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★ 5

Best gym ever I am there 5 days a week or more.

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★ 1

Trying to sue me when I sent them legal military documents MONTHS AGO before I left for deployment cancel my membership. I am writing this review since my wife has notified me of VASA trying to sue me for $265. There's literally NOTHING I can do about this while I am gone. I'm not even in the state of Arizona, let alone even in the USA. I'm going to be gone for up to a year, and this is complete negligence from VASA as I have already provided the necessary documents to them. Amazing how they treat the military community!

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★ 5

Beautiful gym, kind staff

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★ 5

I wish I have more time to be there more frequently. I attend red studio red classes, 2 Wendys are awesome, caring , give detailed explanation for every task and friendly.

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★ 5

Great session!

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★ 5

It’s okay, I like it, as a comment, it should be improved in having more clean restrooms

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★ 5

My favorite gym so far

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★ 5

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★ 3

This gym is good; however, I hate how the equipment is just random and scattered everywhere. You would need to walk from a leg machine to another. Plus, you can’t find plate weights around, looks like nobody re-rack the weights and there are very few stations. Moreover, I wish if there’s more squat stations and more leg machines of the same workout.

Source: Google

★ 5

This is the greatest gym I’ve ever been to. Connor specifically has some amazing body pump / studio RED classes. I can’t get enough! The staff are great and always available to help. The gym has a broad selection of machines and weights.

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★ 5

CHRISTINA is awesome to have instructing. You know it's going to be great ...new and make you think. She always has a safe class and gives 3 alternatives so it's the pace you need.
41 people in class today...she has a following
We love ❤️ Miss Christina

Source: Google

★ 5

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★ 5

My daughter loves going to kidcare. Tiare is her favorite and she’s always so excited to see her. Thanks for making it a great experience for her every time!

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★ 5

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★ 2

While VASA seemed like a cool space to check out for a workout sesh. The lady at front desk told me that their policy doesn’t allowed them to give a pass unless I am committing to the gym which was disappointing. Maybe they can be clear up front in their adds about that. Aside from that the gym looked clean.

Edit:
They haven't done anything about... so the problem still remains the same.
.....

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★ 5

Been a Studio Member for a little over a year now, and i always have a positive experience. The staff also add to the atmosphere; Sakyra and Tiare are always super welcoming, positive, and helpful too!

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★ 5

Great place and friendly staff. Very clean and well organized.

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★ 5

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★ 5

Love this game. Has everything you could need. The Studio HIIT classes are awesome. Theresa is my favorite coach. Great place to play hoops!

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★ 5

I definitively feel the burn. Coach Conor kept a great pace, kind, and informative!

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★ 5

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★ 5

I've been a member for a few years now and I had just lost my earpod inside one of the machines - the tricep extension to be exact. Well the manager rapidly responded and we were able to retrieve the earpod. I'm very thankful to have it back. I've had nothing but great service here and wish everyone the best.

Source: Google

★ 5

I love this Gym - The trainers Wendy, Ximena, Amanda, Threasa all excellent. Actually everyone I have worked out with is but thats a few of my favorites. Studio classes are small enough to feel personalized and a great all over workout. The massage chairs are a great way to recovery. The tanning booths are amazing 9 mins in the booth was equal to hours in the sun. I love the Inbody scan machine it is a great way to track real progress. All at an afforadble monthly rate.

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★ 5

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★ 5

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★ 1

Staff is great and have a lot of different equipment and programs cant wait for kid care to open up!

As you can tell this review was posted awhile ago and yes I loved this gym but now this place has become like many other corporations driven by greed. Getting ahold of customer service is a nightmare and two the incompetence and lack of care shows with there customer service agents I advise you to record your conversation when it comes to vasa or they will say they don't remember that and charge you with all these crazy fees and make sure to never add your bank account or they will pull money from your account whenever it pleases them

Source: Google

★ 5

Over the last six months, I’ve had the opportunity to train with Bryce at Vasa! During that time, I had the opportunity to learn a lot about lifting weights and nutrition. Bryce was patient with me and helped me every step of the way! He is great about relationship building and understanding what needed to be done to help me in my fitness plan. He always asked if I had questions or need further assistance to hit my goals. He is dedicated to his practice and I would highly recommend him.

Source: Google

★ 3

Just joined this gym about two months ago and so far it isn’t too bad, as long as you go during off peak hours that is.

Not sure if it’s worth the value though, I got the STUDIO membership and while they pitch childcare, there’s rarely any time slots available between 9am-3pm and they only allow 90min slots.

The sauna is small and coed but I can’t complain too much as there’s plenty of different types of machines to choose from and people keep them themselves.

HATE how there’s those people that think they’re too good to wipe down the machines when they’re done using them.

LOVE how there’s all walks of life who come to this gym.

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★ 5

Thanks Anthony

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★ 5

Great gym culture

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★ 5

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★ 2

I am a member of this gym. I do enjoy the actual facilities. I have grown to be very disappointed (and at times offended) by staff. I am not pleased with service here and do NOT recommend this gym if you are looking for a new place to work out.

Source: Google

★ 2

I was considering joining when they had more variety of Pilates, step, pump and barree classes in the evenings.
I looked a few weeks ago and then seemed to have plenty of evening options. However, that is no longer the case.
I wish this location had the same type of evening classes as their thunderbird & 32nd location.

This will certainly keep me from singing up. Which is sad. I was really looking forward to it.
It’s like night and day the offerings the have.

Source: Google

★ 5

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★ 1

I recommend any smaller, lesser-known neighborhood gym, any amenities that YOU think you'd consider Vasa will likely be out of service anyway. like their steam room often doesn't work properly (at ANY of their multiple locations).

also: I stopped paying & going when I was homeless, and they charged me $300 in late fees. while i had not realize this stipulation, they referred me to a collection agency because I stopped going without officially cancelling.

make sure you officially cancel. it is what it is, although I personally would not get another membership here.

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★ 5

Having a sauna and a Jacuzzi and steam room is definitely one of the many reasons I go to vasa. Great place and equipment

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★ 5

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★ 5

Love this place, equipment are new, classes are great, love the theater fitness room.

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★ 5

I joined Vasa a few months ago after my one, and only gym , the Cyclebar closed. I am so grateful. I’m able to do spin, weights, personal training……and every instructor here is amazing….Amy, Wendy, Christina, Josie. I can’t even name them all. Thank you Vasa for helping me along this weight loss and health journey.

Source: Google

★ 5

I toured a few other gyms in Chandler before commuting to Vasa. The front desk staff is very friendly, I always feel welcome coming in here.
The main reason I picked this gym is because of the classes they offer and their great instructors. I take Pilates, spin and strength classes with Wendy and she is the absolute best. Jennifer has the best yoga class.
The overall facility has so many options and a great fit for any fitness level.

Source: Google

★ 4

Updated review:

I appreciate the corporate office reaching out to take care of the situation I encountered with the cancellation of my membership. I really loved the VASA gym experience but due to an injury I was unable to continue with my membership. After a lot of misinformation, I have been reassured that the staff at the gym will have better information to give members when they want to cancel their memberships in the future.

Just a note for anyone wanting to cancel their membership:
1. You can't cancel the membership in the gym.
2. You have to send an email or call Paramount Acceptance to let them know you are cancelling your membership. Or do it through the App, if it is working.
3. Make sure you receive an email with a confirmation that the membership has been cancelled. Keep your confirmation for 3 - 4 months and watch your credit card bill to make sure no further payments are being charged.

Thank you to Kinley for reaching out and resolving my membership issue in a positive and thoughtful way. Because of you, I am changing my review from a 1 star to a 4 star review.

Source: Google

★ 5

The Thursday senior yoga class is fabulous! Adabelle is a wonderful instructor. She gives directions and adaptations if you need it. I highly recommend this class for anyone who needs to stretch, keep limber, and calm the mind.

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★ 5

Clean gym. I’m from out of town staying in Arizona for a few months and out of the three local gyms I visited this was the nicest one. The evenings are very busy just a heads up…

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★ 5

If you are looking for an amazing, knowledgeable and fierce trainer, Rita is your girl! I have been training with her for over 4 months and have enjoyed every second of it! She has a heart of gold and truly cares for her clients! 13/10 would recommend!

Source: Google

★ 5

Vasa is the best gym I’ve been to! I’ve been attending vasa for almost 2 years now and every time I come in Juli is always greeting me with positive attitude! Juli makes you feel very welcomed and helps with any questions or concerns you may have! Great gym and great staff 👍🏽

Source: Google

★ 5

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★ 5

The Studio Red classes are excellent! Highly recommend!! All of the trainers are very nice and helpful

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★ 4

The monday and friday aerobic instructors are very lame. They do not do anything that is aerobics. Aerobics is supposed to get your heart moving, and these classes don't even get your heart beating a little bit harder. The instructor on wednesdays does a better job.
I like that.They have the racquetball courts, because I can practice my pickleball skills there also they have plenty of equipment that people can use.Add in the gym part.

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★ 5

Conner is the BEST 😁

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★ 5

Best gym ever.... I even got one of the best trainer's ever. Rita is my favorite, i have had such great progress working out with her.

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★ 5

For personal trainers, Rita is the best. Challenges you enough for you to build strength but not too much to make you too sore to not want to come back.

The gym is always clean and equipment is well maintained. Lots of variety in equipment to give you whatever options you want for a work out.

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★ 5

I love Vasa Fitness it is the best!!!! Eli and Julie are the best!!!! They are always cheerful and so willing to help anyone. I love to see their smiling faces when I walk in. They make my workout even better!!!!!

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★ 5

Sakyra is the best front desk person to ever come in contact with ! 10/10

Source: Google