★ 5

Update, Daniel and Jonathan took the extra steps today to help me retrieve a phone. Thank you.
Renee helped me get my new membership set up this morning and showed me to where I needed to go. Thank you!

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★ 5

I visited the location at 35th Ave. and Northern in Phoenix, Arizona today, Friday, November 28, 2025. The person I spoke with, Sarah, was very helpful very friendly and answered all my questions. She is certainly an asset to your organization. I look forward to using your facility.

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★ 5

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★ 5

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★ 1

This was the closest gym that provided a daycare. My friend said they give unexpected charged not to go there. I decided to try anyways. 3 months later i had an emergency surgery w another coming up and cant do any physical exercise for a couple months. Called and explained this to customer service. They did explain freezing but unsure my timeframe so they said it would be fine theyll only charge me 25 to cancel and it was couple days before my next cycle theyll waive it manager approved and i said id come back. Than got charged 142 TWICE. Since the customer services cant keep straight stories acted like theyll waive 25 and nothing else. Will NOT be coming back. Not to mentioned i tried the day care only hand full of times. Always way above capacity. My kids come home with black knees, feet & hands. They mix crawlers and infants with older kids. When i tried mentioning certain child care state questions they denied me. Twice my kids got hurt and they were unsure what happened even w a bump on my one year olds head. They are lazy and keep them in strollers half the time too. Or let older kids pick up babies and dont pay attention on their phones. Staff kids have special trestments eating treats and fast food around the class, etc.

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★ 5

Great gym.

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★ 1

Staff here is always rude, disrespectful and immature with no Customer Service skills at all. The other Vasa Fitness locations always been great staff and clean and friendly, but not this location, if I could give this location zero stars I would.

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★ 5

Wendy H is an amazing instructor. She is professional, knowledgeable, friendly, funny, and innovative. Her workouts will challenge you, push you to your max and help you gain strength. Her butts and guts class and her power flex class compliment each other, giving you a full body workout both times. Her Pilates class is patterned after Joseph Pilates, giving you a true Pilates workout. I am so glad to have Wendy H help me on my fitness journey!

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★ 5

I’m so grateful to the childcare team. They are so awesome with my daughter, Geo even helps her with homework sometimes. She loves going here and begs to go to the gym all the time. I have peace of mind that my daughter is hanging out with her friends while I get a good workout in! Thanks guys!

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★ 4

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★ 5

Wendy’s Tuesday morning power flex class is the best!

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★ 5

Classes are great but the 12 hour cancelation policy is ridiculously over the top! When I joined they promoted the myzone hr monitor. It was unique and fun to keep us honest while working out and also fun competition. They don't seem to support this anymore.

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★ 5

⭐⭐⭐⭐⭐
I’m not usually out here leaving reviews, but I
Feel like I need to give a huge shoutout to Malia at VASA in Chandler for her Studio Red classes! I was skeptical about gym classes &honestly this has been my first time really working out but she made me feel super welcome and learn about how to properly workout! Easily 5 stars😊

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★ 5

Adrián teaches COMMITT dance and he is AMAZING!!!
The Kidcare staff is also exceptional, so caring and always so upbeat and positive! Love them all

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★ 5

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★ 5

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★ 1

When you first sign up, VASA says they don’t do aggressive sales pitches. Big reason why I signed up. The past few weeks, for some reason, they’re suddenly aggressively marketing personal training and other products inside the gym. I already pay membership fees - I don’t want to be sold to while I’m here to work out. This is disrespectful to your customers, stop it.

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★ 5

Christa’s studio red class was outstanding! She’s a great motivator and very energetic. Kept everyone involved and moving!

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★ 5

Always clean and the workout machines always working or they get fixed right away. Love this place. Especially in the morning when I can do anything workout before it gets packed after 5pm. Good day care too. At first my son would cry but now he just walks in on his own to play with other kids.

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★ 1

UPDATE: Ending up in a bad financial situation and trying to get out of it is not a good enough reason for VASA to cancel my contract. So instead of canceling they will continue to bill me and put me in debt over 1000 dollars. Livid is an understatement. If i wouldve known it was this hard to get out of a vasa contract i would have NEVER signed up at this gym.

Refuses to cancel my membership after sooo many times of speaking to support but keeps racking up charges. Definently reporting to BBB

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★ 5

Kidcare on northern and 35th have been nothing but caring to my children. Been going too this gym for about two years now and would recommend them to anyone who is looking for responsible people to look after your children while you get a good workout in! 10/10 thank you vasa childcare on northern. Sarah and Maria are amazing

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★ 5

Wowww estoy muy feliz muy agradecida con mis chicas Becky, Marisela, Sarah del cuidado de mis bebés ellas son muy amables muy buenas personas responsables con los niños les dan un mejor cuidado son muy cuidadosas con los niños los tratan muy bien los cuidan me encantan ellas son las mejores cuidadoras de niños del vasa mis niños sales súper felices de la guarderia creo que tuve la mejor elección en escoger el cuidado de mis bebés se los recomiendo con los ojos cerrados

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★ 5

Sarah and Marie are were amazing!!

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★ 5

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★ 4

I love going to the gym thanks to feeling comfortable with Becca, Sara, and Mari watching my son. They normally greet him using his name which is nice to know they are build a rapport with him that way. They keep him safe and entertained while I get my alone time at the gym to get myself back in shape!

Overall day care is awesome.

The gym itself I like the cleanliness. Wish they add batteries to all the machines that are missing new batteries and repaired the ones that are showing wear and tear but overall I love it. I been to EōS and LA so far they are left behind with the cleanliness of vasa

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★ 5

I’ve had a great experience at West Thunderbird gym from Kidcare to studio red and all of the above

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★ 5

Merrisella, Becky and Sarah from the morning shift at day care are amazing. So kind to my daughter, takes care of her and I feel happy because they know what they are doing.

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★ 5

Renae and Jana are amazing! Vasa is lucky to have them on the team. This location is really well maintained. Appreciate you guys!

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★ 5

The energy there is good so far , but it's only been a week

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★ 5

Kidcare at Northern is a great place to take my kids to. My kids don’t even want to leave when we come. Gio is especially attentive and respectful with the kids. Another awesome team member is Maria who always makes the kids feel welcome and safe. Overall kidcare helps me stay focused on my personal goals.

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★ 5

I've been coming since January now everybody is very encouraging and wonderful and I especially love the aqua Zumba class with Rene and studio red

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★ 5

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★ 1

If you're a woman, be prepared to be harassed daily here.

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★ 1

I’ve been a member at Vasa for over 6 months and regularly used the InBody scanner once a month as part of my membership. Yesterday, I was told I now have to upgrade my membership just to access it. Feels like a bait-and-switch. I’ll be looking for a new gym.

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★ 5

Great variety and comfortable 👌

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★ 5

Love going to this gym for all of its amenities. Kid Care is great and entertaining for kiddos. The group fitness classes are always fun and motivating with very skilled and professional instructors and the personal trainers are great too with vast knowledge and experience. Gym is very clean and machines are great too.

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★ 5

My new favorite gym. I’m a former EOS member. And this spot is my new favorite place. It’s much cleaner than the other gyms in the area with better amenities such as Sauna and steam rooms as well as personal training. I only request they clean the men’s restrooms because I saw tons of small little flies.

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★ 1

I’ve had several heart procedures this year with more to come. I tried to cancel my membership cause I’m financially struggling now with. I signed up when I was in remission hoping to get healthier and tried a personal trainer but after a few months I got sick again and had to stop. Thought I canceled after talking to gym staff and my personal trainer. Got charged $90 months later and told I can’t cancel until I pay for the rest of training sessions. I have no money for this on SSI and now I’ll be overdrawn on my bank account and insufficient funds now when my medical payments don’t go through causing me even more financial hardship. So disrespectful and non caring of its members.i was told to pay off the rest of training for the year which I can’t do or I have to move. Crazy how I can move and get it cancelled but if your a senior with health issues the still want your money. Probably sue for the money if I die.

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★ 5

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★ 4

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★ 5

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★ 2

Originally we had the studio plan. We were going to cancel for the cooler months of the year but were told by an employee that if we simply downgraded we could move back to the studio plan at any time without additional charges besides the change in plan cost. We trusted him and did that. When it was time to move back to that plan, we were going to see an additional charge. The manager simply said they couldn’t help that we received incorrect information from THEIR employees. While the gym is fairly clean, some equipment is showing wear and not being replaced. It is often too busy to get to use the weight machines. Also, it’s not fun to see propaganda networks while working out. Far too many other options in the area to stay here.

Updated: Generic customer service for Vasa reached out with lackluster assistance and offered to help me cancel. Thanks…
(And yes. Fox propaganda is still on the tv. You choose where your money goes.)

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★ 5

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★ 3

The staff is lazy they don't have any clue of needs of their customers

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★ 1

Went to visit for first time employees were ok got into altercation with some dude over basketball cuz he didn’t want to let me and my group play on the court. Honestly never going back

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★ 1

There’s a male front desk worker on Sundays who is extremely rude. The gym is promoting a free week pass, but when I brought a guest, he insisted there was no such thing and made them pay for a day pass. If you’re going to advertise promotions, you should honor them. Very disappointing experience, customer service needs serious improvement.

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★ 5

First time joining a gym with my two sons. First week has been great plenty of options in ways you can exercise. No judgement from people in the gym. Least busy and Best time to work out is early morning evening is packed. Try the 7 day pass before you commit.

3 year update: Still going at least 4 days a week with my family. We keep to ourselves out of choice but if you are the friendly type people are pretty nice around here. If I needed help figuring out a machine there is always someone around I can ask. I never have problems. There is a pretty good mix of regulars and new people. The app gives me a hard time occasionally with making a visitor pass.

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★ 5

Thank you enrique for introducing me to Hero and Mike. Mike will be working with me

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★ 5

I love Vasa. Highly recommend.
Try a Studio class and get addicted to fitness.

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★ 5

I love this gym, everyone is very helpful and nice, my daughter’s love going to their kid care, very clean and sweet people!!

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★ 5

Nice environment,,plenty equipment to workout,,overall good experience,,you should try it

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★ 5

Beautiful fitness center! Staff is very knowledgable and helpful! JOINED!!

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★ 2

I've been a member since it opened. Equipment is still relatively new and the place is clean BUT:

1) Husband was charged twice for training when we were told he wouldn't be.

2) I got my husband to start training with me. I was told that after my personal sessions ran out, payments would then switch over to my husband's account if my husband and i signed up for semi-personal training. We did. Now they want me to pay for two extra weeks of training after my already paid for sessions run out. That's not what I was told initially.

3) It's hard to establish a rapport with trainers because they keep changing. I've had 4 in the past year and apparently the 4th one is now leaving too. It's a pity, because he has been the best trainer. Vasa has been letting go of most of their trainers lately even when the gym feels fuller than ever. It feels like the corporation is getting too greedy... and I don't wish to support that. I might as well save the money and watch free training videos on YouTube.

4. They keep trying to push their app on members. Some of us don't like apps... Removing your no-app alternatives is uninclusive and also forces people to do something that they did not agree to do.

Unfortunately, the negatives are tipping the scale now... and even though there are still some good things about this gym, I think I'll have to look for another one. 😒

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★ 4

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★ 5

Solid gym, staff is friendly and machines are cleaned up by the people here. They have a good sauna, pool area and well as some nice massage chairs as well for post workout recovery.

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★ 5

This gym is always a nice place to work out. Broken equipment is always fixed quickly, and is overall well kept. Definitely one of the cleanest gyms I’ve ever seen. Staff is friendly if not initially a bit pushy about training.

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★ 5

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★ 4

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★ 1

BOOO!!!!! Not a great second opinion from this place ! Showers smelt locker room was dirty and the personal washer smelt like mildew

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★ 5

We love coming to casa in Chandler, kids club is part of our weekly routine and I wouldn’t be able to make healthy lifestyle choices at the gym without it. The staff is amazing in there too!

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★ 3

Happy with this gym except there is only one actual squat bar (gnurling in the middle) there are plenty of platforms but not actual squat bars. Other vasa locations have enough squat bars for every platform.

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★ 5

I went with a friend, like it a lot so i became a member. Found a personal trainer that I really like there. it's usually hard to find a personal trainer that you want to stick with. I saw really great results in myself thanks to Brittany. Unfortunately I was unable to do my schedule but introduced me to another Great Trainer named Jon

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★ 1

This facility is dirty, the pool has clumps of hair and bugs floating around, steam room smells moldy, sauna has sick people with flu like symptoms all the time, Blood stains in the restroom. I can go on and on! Non commitment gym but they will try to hassle you and overcharge you if you’re looking to cancel. Don’t recommend unless you like getting SICK!

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★ 1

More than half of the machines are not working on a regular basis. Lines of 3-4 people to use the ones that are working. For the money, its just not worth it. Cheapest membership is $15, plus a $50 annual fee, and then it costs $25 to cancel a membership, so basically a guaranteed $90 if you end up not liking the gym. Be weary.

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★ 1

Go to EOS, they have much better customer service and quit charging you when you cancel your account.

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★ 5

Me gusta el gym muy completo, pero hay ciertas cosas que faltan para que sea excelente, como una herramienta para cargar el peso en la barra, en peso muerto y una máquina más de extensión ya que de las dos siempre hay una dañad, agrego foto de la herramienta

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★ 5

Rita is the best again ...

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★ 5

Love the kids club team! Been taking my child to the kids care since she was 6 weeks and love the team there! Miss Tasha, T, Skyy and Lynneah are so great to my daughter in kids club

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★ 5

Staff is very helpful.
Candace is a great trainer and always sneaks in a little extra.

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★ 5

It is great gym to go to. Especially if you go before 4pm (when it start getting packed). It is big and spacious with some great equipment in it and Personal trainers. I would recommend Candy, she seems like she genuinely cares about her clients.

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★ 5

So glad Vasa replaced the grocery store in this location. The HIIT type classes here are challenging and fun. Basketball court and swimming pool are now open.

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★ 5

Excelente ambiente y el personal muy atento

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★ 5

Love working out @ this Gym the personal and coaches are very courteous . ⭐️⭐️⭐️⭐️⭐️ to my trainer Jordan Moscow he understands exactly what I need to work on I really enjoy working with him

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★ 5

I love the Vasa Fitness on Northern Ave. I was an LA fitness gym member till my husband joined and recommended Vasa to me. I love Studio Red classes. I’ve had the honor to take Ashley Delgado and Darien’s classes and they are absolutely amazing. They push you to go harder but understand your limits. These classes are great to take if you Want to lose weight and build muscle. I was stuck at my weight and Ashley the Coach informed me that if I couldn’t get a personal trainer these were the next best thing and she was absolutely right. I’m losing fat, gaining muscle and losing weight. I would highly recommend the gym, the classes, and coaches.

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★ 5

Gloria is such a doll, I love her Wednesday studio class!
Wendy is an absolute beast! Her power flex and Pilates classes are amazing and really keep the energy!
If either of them leave Vasa, so will I! 😭

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★ 4

I haven’t been there, I could give it five stars if I could, but I can’t, the Safeway that burnt down at this area years ago was heartbreaking

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★ 5

Marisela and Maria are awesome at the daycare .

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★ 5

I absolutely love being a member at the Chandler VASA! Their fitness classes and instructors are top-notch—I can’t say enough great things about them. With a wide variety of classes offered at convenient times, it’s easy to find something that fits any schedule. The instructors are always upbeat, encouraging, and truly passionate about what they do.

Some of my favorite classes include Studio Red, Body Pump, and Power Flex—there’s genuinely something for everyone, no matter your fitness level. I regularly take classes with Connor, Wendy H., and Rita, and they are all fantastic. Thanks to their guidance and motivation, I’m seeing real progress toward my fitness goals.

If you’re looking for a supportive, high-energy gym experience, I highly recommend Chandler VASA!

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★ 5

Love the studio red classes, Lindsay is so friendly and encouraging

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★ 5

Love it here best equipment, nice employee, love the rewards they give here

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★ 5

Vasa is the best commercial gym out there! The trainers and staff at this location are freaking amazing!! You can not top the vibes you get here at this gym! Always clean and the amenities are awesome! The front desk worker Enrique is the nicest dude ever, I literally wish he was my best friend haha

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★ 5

10/10 gym, plus Jenna herself is 5 stars! Take a studio red class! ☀️the girls (all of them they are all so fantastic) in the kid club are absolutely amazing! I’ve been so pleased with my children ages 3 and 5 who come!

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★ 5

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★ 5

Excelente entrenamiento
Coach Ashley

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★ 5

Studio red!

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★ 5

i love this gym! the staff here is amazing and jenna teaches a great studio class!!

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★ 5

Jenna is de best

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★ 5

I initially got the membership because I didn't like the way I looked in pictures. When I walked through the door, I didn't know what exactly i was looking for so I thought I could do it on my own and I was wrong. I met with the manager and she hooked me up with a trainer and I couldn't be more thankful for the staff. Since joining last month coupled with training once a week I lost 5 pounds and am feeling better and cant wait to see what the next month brings me. I would definitely recommend Jonathan as your trainer!

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★ 5

Me gusto mucho el concepto del gym, instalaciones nuevas, lugar agradable para ejercitarte, todos los cuidados de sanidad, gran variedad de equipos, personal muy amable, y las clases de studio red son lo mejor y divertidas me encanta la clase de Darien, Ashley, Jenna, Keith y Christa, son muy motivantes y divertidas 💪🏻

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★ 5

I enjoy the Studio Red classes a lot.

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★ 5

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★ 5

Coach Darien is the absolute best. His knowledge, his inspirational pep talks and most of all how he challenges you to be the best version of yourself.

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★ 5

Best gym. Best team. Love how they acknowledge me. Highly recommend. Give this team a raise.

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★ 5

I joined VASA in Jan 2024 and I've been a regular ever since. I love how spacious the gym is. This is extra beneficial during peak hours when a lot of the machines may be busy, oftentimes with a queue (normal for any gym), but I can just pivot to working in the free weight or practical training areas. I really appreciate having those alternatives as opposed to having to wait around for machines. The gym is always clean as a pin, the staff are all super nice, the classes are fun, and you really get your bang for your buck. I only wish there was a location that was closer to central Phoenix because I'd be able to come way more often!

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★ 5

Brittany was an amazing trainer, would highly recommend!

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★ 5

Mi experiencia con Ashley es sumamente positiva, es una gran coach, sus clases de studio red me encantan porque es una persona muy atenta, muy profesional con en su trabajo, pone atención a cada persona y corrige cada uno de los ejercicios si es necesario, reta tu fuerza y confía en tu potencial. AMO SUS CLASES!!!

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★ 5

Excelentes clases, Ashley es muy buena coach, siempre está al pendiente de todos, te corrige y motiva a hacer siempre un poco más

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★ 5

Kevin’s a cool guy

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★ 4

VASA is a great all round fitness club. Clean, well maintained and more pieces of equipment (cardio or weights) than you will ever need. Combined with Studio workouts and personal training (at a very reasonable price and Nathan being very patient and knowledgeable) i would recomend giving it a go, if you are looking to get moving. 4 stars for just how popular it gets at peak times!!

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★ 5

Big, clean, love it!

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★ 1

Te dicen que puedes cancelar tu cuenta sin costo y te siguen cobrando

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★ 5

This gym is awesome.I wish I can be available more time to be there more frequently.I attend studio red classes, I would like to thank Wendy W., you feel like she is your friend with her smile and caring.

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★ 5

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★ 5

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★ 5

RIOT Fitness is next level!

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★ 5

Best gym Arizona ❤️

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★ 5

Friendly Staff and great atmosphere. Always busy. People are respectful of each other.

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★ 5

I would like to recognize the Vasa Northern maintenance technician.
His name is Luna. He is on top of maintaining the equipment at this gym.
He does a lot of preventive maintenance. Such as lubricating the equipment before it's squealing or binding up, checking the batteries for the air bikes and treadmills for the Studio Red Classes. There's nothing more annoying than to have to know your calories or mileage to execute your treadmill or air bike workout and the batteries are dead on the screen.
Also, if you come across an issue at the gym, you can make him aware of the issue, next time you come in, it has been resolved, given that corporate has provided the necessary parts for the repair.
Thank you Luna. I appreciate all that you do.

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★ 5

I’m so happy and relieved with the quality of kidscare at Vasa Fitness on Northern Ace. My 6 week baby was well taken care of. Before I had mixed experiences gym childcare staff, really good or really bad. But I was impressed by Marisela and her staff because they actually cared about my baby, so I could relax and go to Studio Red. I’ve been a member since this location opened about 4 years ago, and this February was my first time using kidscare. And it’s so affordable for studio red members!!

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★ 1

FREE PASS IS NOT FREE ANYMORE M I WANTED TO GIVE A TRY TO SEE IF I COULD DO TREADMILL AND SOME LIGHT LIFTING AFTER 7 MONTHS OF MY C SECTION. SO I WILL EVENTUALLY SING UP. GUESS WHAT I LOSE MY TRIP. BECAUSE WHEN I GOT THERE THEY SAID FREE TRIAL PASSES AREN'T FREE ANYMORE AND I WOULD HAVE TO PAY 15 DOLLARS FOR ONE DAY OR SIGN UP FOR A MONTH. GYM WAS CROWDED AROUND 430 PM . BUT I LOOKED CLEAN.

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★ 5

Se puede pagar en cash o solo efectivo

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★ 5

Very clean a lot of room for any exercise

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★ 5

Gym doing gym things

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★ 1

They will send you to collections and hit your credit if you try to stop using this gym :)

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★ 5

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★ 5

Es un lugar muy bueno, los trabajadores muy amables, el zumba es magnífico, además de sus instalaciones.

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★ 5

The Zumba aqua class on Monday and Thursday evenings is so much fun! Especially the instructor Rene who encourages everyone with his fun personality. Thumbs Up on this class.

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★ 2

I've been coming for a year now. Every time I decide to come in during the weekend, nothing is ever stocked up. The guy in the front is not very helpful. Other than that, the gym has the right equipment, at least.

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★ 5

Solid gym for solid price.

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★ 1

Every time I go and use the treadmill there’s at least 3-4 screens showing FOX/SKY NEWS, it’s so annoying. We don’t come to the gym to watch News. Change the channel!

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★ 5

Studio Red with Rita is a very challenging and rewarding class that helped me push my fitness to new levels. She is the best!

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★ 5

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★ 4

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★ 5

Great gym - my trainer Rita is awesome! 😊💪🏻

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★ 5

Studio Red always slaps! Emily, Stevie, Carlos and Holly are amazing

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★ 5

Rebecca from Studio Red class is awesome! Highly recommend!!! Motivating, inspiring and encouraging!!!

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★ 5

I live closer to multiple other gyms but chose to stay at this VASA location just for the kidcare room staff alone! They’re amazing with my kiddos!

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★ 5

My favorite gym of all time!!! Love VASA!

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★ 5

Love Studio Red and my Vasa Family!

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★ 5

Rebekah is the best coach ever!!! Love her classes, they are my favorite and always make my day. She knows how to push you to be better!

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★ 5

Studio Red will get you in shape, check out Rita's class

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★ 5

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★ 5

VASA is an amazing gym. Everyone is so friendly and helpful. So many classes with incredible instructors! Love the pool! The water is always warm and clean. The coed steam room and sauna are great. Check out the hydro massage chairs. What a find! I can't say enough wonderful things about this gym. Something for everyone.

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★ 5

Awesome class. Annabelle is the best

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★ 5

Senior yoga is wonderful. The instructor is fantastic. Well worth spending an hour relaxing.

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★ 5

Gym works for my family. Kidscare is amazing. Becky is my son’s favorite person ever. He use to have a hard time adjusting to being away from us, but Becky made it soooo easy for him. He’s excited to go to kidscare every morning, but of course he has to make sure he sees Becky first before he goes in.

We love Maria too!!

Update, still love Becky!

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★ 5

Only come here because the kids care staff is amazing. Becky is the best and made it easy for our son to want to go when he first started. Now our son asking to go to the gym daily!

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★ 5

I have worked with jenna for a year and have seen so many improvements in everything! she pushes you but makes the workouts fun! love her :)

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★ 5

Great gym, Pool, Sauna, steam room, basketball court,

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★ 5

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★ 5

The entire childcare team is AMAZING! My daughter loves everyone here and they always remember her name and mine. It feels like family! It is so secure and friendly. This is the only childcare I trust with my little girl who has been coming here for about 2 years now. Also, my personal trainer Brittany Richard is the BEST! She has been so great and helpful ✨

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★ 5

I love coming here to work out. I’ve always had positive experiences whether I’m using the sauna, the machines, free weights, cardio, locker room etc. Everything is very clean and the staff is also really friendly/helpful. I specifically love my personal training with Brittany. She is awesome to work with and makes every session worth it.

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★ 5

Recommend this location Staff is always welcoming and very helpful. Even open to listen to recommendations.
Studio Red classes are always fun and challenging always looking to book my class with Jenna. She makes the class fun and challenging as Jenna recommends modifications to the exercises to make them more challenging or easier depending on your needs.
My personal training experience has been fantastic as well. I’ve been working with Brittany for months now and I have accomplished so much, she is always open to adjusting the workout to meet my needs.

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★ 5

Great yoga class! Cassie does a fantastic job!

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★ 5

Love this gym! the staff is always friends and the vibe is excellent. I recommend to anyone who wants to shift to a healthier life style to come check it out!

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★ 5

Love this gym! Super friendly and motivating staff. The people are all and the vibe is friendly. Lots of people seem to have had made friends with others here. I have the Studio Red membership and love all the trainers - they are so motivating and the class is hard but really fun. I enjoy classes with Jenna, Darien, Holly, Keith, and Candyce. But I have taken classes with other trainers too and they are all really knowledgeable and push me to do my best! So happy I joined this gym.

Source: Google

★ 5

Great fit family oriented environment

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★ 3

It's a pretty nice gym. The equipment is new, and the place is clean. One thing that is kinda gross, tho is there are no toilet seat covers in the bathrooms, so everyone is just sitting their bare, sweaty butt on the toilet. Also, there are no papertowels in the whole facility. Anyway, they have a lot of options for classes. There is a lot of turf space. I feel like they could definitely fit more weight machines and free weights in here because from the outside you think "wow this place is huge there must be so many machines", but everything is so spaced out that when it's busy (and it usually is) you really can't be picky about what machine you do. There are some leg machines here that I've never been able to hit because they're never available. I can only find the dumbells I need on the weekend. However, there are 6 squat racks, lots of cardio and pully machines, and too many bench presses. This place feels like it was planned by people who don't actually lift weights tbh. There is a basketball court, hot tub, sauna, steam room, and pool. The staff seem just fine, but whoever manages the gym playlist likes Drake too much. We thought we would switch from the Eos on 51st and Olive to this place and instead we just have 2 gym memberships now because at peak hours I can hit more of the machines I need at Eos cause they seem to have more machines in their little gym than this whole huge gym has. Still Vasa is great for the free recovery options like hot tub and sauna.

Source: Google

★ 2

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★ 5

Always high energy and knowledgeable

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★ 5

Becky, Sara and Mari at the kid club are absolutely fantastic and helpful. I love the group fitness classes and massage chairs. The sauna is also great 😊

Source: Google

★ 5

My son love to come here Sara and marisela are great helpers thank you guys

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★ 5

Sarah and Angela are amazing!!! Always happy, patient and great with the kids

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★ 5

Gracias por la motivación por que siempre ayudan a los clientes a dar una buena orientación profesional y mejorar tu salud física y emocional Gracias especialmente a mi entrenadora Ashey por su disposición y entrega en cada clase

Source: Google

★ 5

Jenna makes my experience at vasa amazing she makes me want to accomplish my goals !!!

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★ 5

Jenna has provided remarkable, life changing, and inspiring training. She goes beyond expectations to make sure I am comfortable and confident in myself. She is the best VASA has.

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★ 5

Jenna is a top tier trainer with great customer service.

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★ 5

We have a great instructor for Senior Fit. We get plenty of exercise and Christa makes it a lot of fun. Thanks for all.

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★ 5

I've been coming to VASA for a year and a half. I started doing personal training not long after I joined. And while I did bounce around a few trainers, over a year ago, I was assigned to Jenna and it's been the best experience ever! Not only does she help you realize your full capabilities and focus on whatever your goals are, she has been the ONLY trainer who's educated enough to help people recovering from injuries or adjust training exercises for people who are bigger. I will continue to stick with Jenna and VASA because the service she provides is absolutely 5⭐️ above and beyond.

Source: Google

★ 5

I used to have an account and Maya C. made coming back to VASA such a great experience! She took the time to explain all the amazing benefits of being a member and how the gym could fit into my lifestyle. Her energy made me feel really comfortable about getting back into a routine!!

Source: Google

★ 5

I wanted to come on here and say that this is by far an amazing gym but i also wanted to mention the front desk staff who are so wonderful, specifically Emily. Emily is so kind, helpful and educational. She has educated me on so many services that VASA offers that i didn’t know was offered with my membership. She is so friendly and welcoming ☺️ 10/10!

Source: Google

★ 5

Been taking my daughter to the kidcare since she was 2 and now she's 5..she loves it!
They are always so kind and welcoming
She's always so excited to come everyday and play with her friends, do crafts, & dance to Danny Go

Source: Google

★ 5

The location is great and the staff are too! Shout out to Emily for helping me get set up for success!

Source: Google

★ 5

I’ve been coming to this location for a little over a year now and everyone is seriously so nice and friendly. The front desk staff are friendly and welcoming. We also use the kidcare center almost daily and everyone there are so good with the kids-Sarah, Geo, Maria, Marisela seriously the whole staff I can just keep going with the names.
As a mom it is extremely important for me to make sure my kids are in a safe environment.I am truly grateful for having a trusted staff to care for my children, and make my fitness journey possible. Thank you for all that you guys do!!! You guys are seriously amazing!!!!!

Source: Google

★ 5

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★ 5

Nice place, nice coaching and reception whit emily

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★ 5

Marisela López brinda buena atención cada que vengo con mi hija al igual que todos maria, Gio,estoy agradecida porque mi hija llega contenta

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★ 5

Good times for me

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★ 5

Awesome gym, but I think I keep coming back because I love my Kids Care team

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★ 5

Absolutely love the Commit fitness class with Cricket, Adrian, and Ashley. Always fun, engaging, and innovative routines.

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★ 5

The childcare takes wonderful care of my son

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★ 5

Day care staff is amazing, I always have a great workout knowing my kiddos are safe and well. Thanks to Maria, Becky, Marisela and all the staff.

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★ 5

Love coming to the Gym and my kids love it too!If I'm busy or not in the mood my 4 year son loves it so much, he makes me take him so he can have his playtime.Its a good weekly routine and place for my whole family.

Source: Google

★ 1

I finally was told by a gym that I am not allowed to super set in their complex. That was my first day signing up and after being told that. I tried to end membership. No staff member knew what or how to end my membership.

Source: Google

★ 1

Do not come here for the basketball gym. The court I swear has never been cleaned and is very slippery and very visibly dirty. There is no AC at all and playing feels like you’re in a sauna. And to go with that they do not have a basketball pump which is crazy to me since they make so much money as a gym.

Source: Google

★ 2

Finally found a way to get out that damn contract start your whole life over man 🤣cause them coaches especially men are haters or something like they really don't want you to win I could exactly tell you how but who has time for it 😉 look at your group if your still getting coach after a whole year and didn't grow from the group while everyone out the gate is skinny and your still fat talking instead of working out your whole body that 30 mins to a hour talking about tea is crazy men coachs needs to coach men and women coachs needs to coach women they dont know what a man body is capable of doing only man thats it for me do it alone or with a friend don't buy weak minded coach's that half fast do there coaching

Source: Google

★ 5

I want to give a special shoutout to William at VASA Fitness. His friendly and welcoming personality makes every visit to the gym a pleasure. William’s strong work ethic is truly commendable; he’s always working hard, constantly moving, and ensuring the gym is spotless. His dedication to keeping the gym clean and organized does not go unnoticed.
William’s positive attitude and commitment to his job create a great atmosphere for all members. It’s clear that he takes pride in his work, and it makes a significant difference in the overall gym experience.
Thank you, William, for all that you do!

Source: Google

★ 5

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★ 5

Good great coachs at studio Red ! Keith Darrien Cain ,Candance ,James and holly happy to choose this gym thanks great people at Zumba !

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★ 1

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★ 5

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★ 5

Love vasa and everything that offers. Personal trainer James is the best very patient with me due to the fact I’ve never worked out before, I learned a lot and gain strength. I 100 percent recommend him and this gym in general. If you go make sure to also try studio red with Jenna the best!

Source: Google

★ 1

Would give zero if I could. Refuse to remove my debit card from an account, knowing that they do not have my permission to charge my card. They’re frauds. Do not ever go there. Now I have to cancel my card and get a new one, and update all of my accounts because they want to commit fraud

Source: Google

★ 5

I’ve been going to this VASA for almost a year and have really enjoyed it. The kids care is fantastic, they truly care about your children. The gym is clean, and the staff is friendly.

Source: Google

★ 3

You can't be mediocre and then have rude staff. Claudia was just awfully rude this morning. I hope she is having a better day today. But that's the final straw. I won't renew my membership.

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★ 1

It takes 10 min to get the membership and can't cancel the membership and i call the gym to cancel they gave me a different number only to put on hold for 45 mi twice and now I have collection/lawyers calling me and putting the collection on my credit report so why vasa makes it so hard to cancel the membership very bad service using the extra muscle to bully costumers!!

Source: Google

★ 5

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★ 1

I recently had an extremely disappointing experience with VASA Fitness. From the start, my wife and I were not informed about an annual fee that was charged just two months into our membership. This lack of transparency led to a payment failure and a $25 fee on both our accounts.

When I called to resolve the issue, I was initially told the fees would be waived due to the oversight by their staff. However, on a follow-up call, I was informed that the fees were valid and could not be reimbursed. To make matters worse, I was denied the opportunity to speak with a manager or supervisor to file a formal complaint.

As someone with years of experience in customer service, I find this level of service unacceptable. It feels like VASA Fitness is designed to exploit payment failures, especially by requiring individual accounts for each family member. I am seriously considering canceling our memberships due to this poor customer service and deceptive practice. Not family friendly and they force you into individual accounts to bill mote fees!

UPDATE ON 10/24 that response was a lie no one has reached out from Vasa Fitness! Following up with a formal complaint to the BBB and other avenues, not a family friendly establishment!

Source: Google

★ 5

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★ 5

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★ 5

Gym is incredibly clean. Not over packed and plenty of equipment for every goal you have. Equipment combined with friendly staff make your dream body achievable

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★ 5

Great people

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★ 5

My favorite location! The classes they offer are awesome for someone like me who doesn't have time to come up with a variety of exercises. It would be nice if they had more classes that start later in the evening.

Source: Google

★ 5

I love going to VASA fitness for cycle and yoga classes. I also love running in the cinema.

Source: Google

★ 1

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★ 1

I have a charge of $599 that they want me to pay for a service that I was disputing.

I was a member of VASA Fitness for a few years and initially had a positive experience. At the beginning of the year, I decided to try their personal training package and saw great results early on. Unfortunately, I had to pause the service in May. When I first signed up for the personal training, I never received a contract, so I was unaware of all the fine details about canceling. Because of this issue.

When I tried to cancel, I learned that the process requires a 30-day notice, during which time you’re still charged. Because I paused my personal training for three months, it automatically resumed in August, which I had forgotten about. To make matters worse, I lost my job at the end of July, so when I was charged $90 at the beginning of August, I reached out to Customer Service to explain my situation. However, they were unwilling to waive or reverse the fee or even help pause the service again.

Instead, they told me I had to pay the amount to either pause or cancel the service and that canceling would result in further charges until the 30-day period was over. I felt blindsided since I never received the contract outlining these terms. Now, I owe them over $600, and despite numerous attempts to resolve the issue, they’ve refused to work with me. Worse, they didn’t provide me with all the options, like canceling my gym membership, which would have saved me from additional charges.
It also looks like the trainer scheduled an appointment for me on September 8 without my knowledge. I didn’t ask for an appointment because I was trying to resolve the charge.
I can manage the $10 gym fee but can’t afford the $90 personal training charges every two weeks. If I could give negative stars, I would. This entire situation has left me in debt, and their Customer Service has been incredibly disappointing.

Source: Google

★ 4

Very helpful and friendly staff. I enjoy my workouts here.

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★ 4

Very nice and relaxing environment Jenna is awesome she helped my daughter reach her goal with personal training.

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★ 2

it’s always packed, also they never have ANY wipes to wipe down the machines like NEVER, and lastly i had someone take photos of me while stretching and they “couldn’t do nothing” about it but file a report with them. didn’t even kick them out and other people witnessed them taking pictures of me. disgusting.

Source: Google

★ 5

Body pump is the best workout! Brittany is an amazing trainer that will make the class fun and keep you coming week after week!

Source: Google