★ 5

I was in town for Thanksgiving weekend and needed a gym to drop in. Upon arrival, Wendy greeted me and made me feel welcomed. The gym is very nice and clean. I especially loved the studio room where I did my workout.

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★ 5

Super clean, bright and lots of space to work out.

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★ 5

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★ 1

Impossible to contact anyone. No one answers the phone. Ring doorbell camera does not work.

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★ 5

I didn't go inside but I was happy to see one closer to where I live.

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★ 3

Clean, but limited equipment.

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★ 1

Scammers. I canceled my membership 4 months ago and they still want to charge me for these four months and been threatening me to pass it to collections. AVOID THIS PLACE.

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★ 5

Swung by for a drop in session. Staff was VERY friendly and helpful. Very clean and organized too, which is a big one!

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★ 5

Best gym in fr smith

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★ 5

Best gym in de smith

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★ 1

I regularly visited AF on Massard for over two years but had to cancel my membership for some reason and also due to poor maintenance of equipments at club.

I was charged twice after giving cancellation intimation. I stopped going to this club for over 5 weeks now and still keep on getting payment due reminders from ABC Fitness.

Apparently as per their records my membership is still active and the billing department of ABC fitness do not want to interact with local club in Fort Smith and instead keep on sending me emails.

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★ 5

This location is very nice! My husband and I were greeted by their friendly staff. The gym is clean and the machines are new and really nice.

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★ 5

Best anytime
in the area

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★ 5

Great staff and good environment. Will use this gym the next time I’m in town as well.

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★ 5

Amazing Staff! Lots of good equipment, and super clean. Love coming here for a workout!

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★ 5

My go-to gym! It’s always clean and the staff are incredibly nice. It does get a little warm inside this time of year, but that’s expected in the Arkansas heat. 🥵

They’ve got a multitude of equipment for just about anything. Thanks for always being reliable and rad! 🖤

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★ 5

I loved it! I went with a friend a couple days ago, and I enjoyed my time there! Friendly people!

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★ 5

Love this gym! My husband and I are getting back into working out and this place has great equipment, tons of space, and it’s super clean too. Even brought in a friend of mine as a guest today, she loved it as well. Definitely recommend this place if you’re looking for a permanent gym spot

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★ 5

Excellent atmosphere, the coach very attentive and friendly

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★ 5

Very small gym but super clean! Friendly folk.

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★ 5

Great gym with very clean equipment and staff very knowledgeable on weight training to help you achieve your goals.

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★ 5

Great facility and staff! Highly recommended

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★ 5

Love this gym! It’s Super clean and the staff is absolutely amazing. 10/10 recommend

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★ 5

I like this place it's nice layout, clean, people are awesome couldn't ask for better place to throw down a quick workout i wish they had an ab machine and tanning but they have some other things that make up for it great place all in all. I really do love this place the staff are so friendly and professional.

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★ 1

Anytime fitness is great just don't sign up at this one. They will keep charging you long after you cancel. If you decide to use this gym, sign up at the hwy 71 location. The Chaffee gym was 10x better before they got rid of Alicia.

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★ 5

Great gym! Friendly staff, clean space, and they had all the equipment I needed!

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★ 5

Awesome environment and friendly staff!

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★ 1

Gym is fine!

BUT DO THIS FOR YOURSELF, TRUST ME!

Type "ABC Fitness" in Google search and base your future membership decision on all those negative reviews. This is the billing service that Anytime Fitness uses and they are super shady, unprofessional and couldn't even find my account. Continued charging me after cancelling when my contract was already up. About $120 over.

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★ 2

Listen... If I wanted to work out in a sauna, Id waste my money at HOTWORX! This no air conditioning is getting ridiculous! I can only imagine how the summer will be. Staff is great, environment is good, equipment is in great shape, but apparently the owner does not allow the manager or staff to turn the air on if it is under 80 degrees! Ridiculous!

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★ 5

The management is extremely friendly and very helpful, especially to those who are in Law Enforcement/Military. I appreciate Miss Wendy and Mr. Brandon for their hospitality and their commitment to helping those who serve! An awesome clean facility that has everything you need to get the job done!

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★ 5

LOVE it here! I joined in January and got a coaching membership and I am SO HAPPY with my progress. The trainers genuinely care and are committed to helping you achieve your goals. And they’re fun to be around! Everything is always so clean. The atmosphere is very welcoming and you’re always happily greeted by staff. There are SO many more positives I could say. I couldn’t have chosen a better gym!! Thank you!

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★ 5

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★ 5

The facility is clean, spacious, and well-organized. Really great place to work out with a wide variety of machines and free weights.

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★ 5

Love this gym! Clean environment and friendly staff. Wendy is so great and helpful.

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★ 5

Great facility, clean, lots of equipment. Wendy was extremely helpful and kind

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★ 5

Great assortment of equipment that allowed me to do my interval training. Clean facility and bathrooms. I would love a hook or two in the shower area, but other than that, outstanding!

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★ 1

I have been a member of AF for the last two years. I loved the atmosphere at AF. With recent changes, I had to cancel my membership and went in before the membership renewal date. However, I have been charged twice since then. The manager just put my name on a paper and stated that she would turn it in and have my membership cancelled. That has not happened. Two payments, and $44 later my membership is still “active” >:|

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★ 5

"Last night was the first time at Anytime Fitness Chaffee Crossing, and I'm really happy with it. The gym was clean and well-maintained, and the staff was friendly and helpful. I love that I could work out at any time of day or night, and I really appreciated the fact that there were plenty of machines and weights available.
I haven't had the chance to try the variety of classes that Anytime Fitness offers, but i am definitely looking forward to it.
Overall, I highly recommend Anytime Fitness Chaffee Crossing to anyone looking for a clean, friendly, and convenient gym."

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★ 1

We signed up two accounts well over a year ago, at a different location out of state.
Since we’ve been transferred to this location which is where we primarily started going until getting a in home gym set up, since that time I’ve called to cancel both memberships and have been told “we got it handled, or we will get it handled.” Which hasn’t been the case.

I don’t know how physically hard this could be to get right after several calls and still are drafting between $70-80 a month. Completely ridiculous!

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★ 5

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★ 5

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★ 5

Awesome gym! Very new and well maintained equipment that can facilitate many different types of training programs. Professional and friendly staff that are very helpful. Great place to train!

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★ 5

I absolutely love this gym’s location, atmosphere and the prices are very affordable. It has a great variety of equipment and it’s never overcrowded. The coaches are very motivating and the classes are always different and beneficial.

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★ 5

Great place to workout. Its clean and people are friendly. Plenty of equipment and space.

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★ 5

Wendy is Great! And the gym at Massard /Chaffee Crossing is so clean!

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★ 5

Love the positive atmosphere at this Anytime Fitness. Everyone is welcoming and encouraging, regardless of fitness level. The group fitness classes are a highlight for me. Staff and trainers is very enthused about getting you in the best shape possible.

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★ 5

Anytime Fitness at Chaffee Crossing is hands down one of the best gyms in the area! The facility is immaculate, with state-of-the-art equipment that caters to all types of workouts, from cardio to weightlifting. The 24/7 access is a huge plus, making it easy to fit in a workout no matter how hectic your schedule is.

The staff is incredibly friendly and helpful, always willing to provide guidance or answer questions. The gym has a welcoming atmosphere that motivates you to push yourself while feeling comfortable and supported.

If you’re looking for a gym that combines convenience, cleanliness, and an encouraging community, Anytime Fitness Chaffee Crossing is the perfect choice. Highly recommended for anyone serious about their fitness goals!

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★ 5

Great first time experience! All of the staff was friendly and helpful with any questions we had. Gym was clean and you have all the equipment you need for a good workout!

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★ 5

Great gym! Kind & friendly staff, variety of machines and spaces to use, and CLEAN (gym & bathrooms)!! Would recommend to anyone in the area :)

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★ 5

Very clean and the staff is very nice. I feel comfortable and confident with this being my home gym

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★ 5

The entire gym was nice and clean. The atmosphere was very positive and Alicia was very sweet and professional. Can’t wait to come and start my fitness journey here!

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★ 1

I just had a situation in which I almost got physical with another gym member and I ended up canceling my membership entirely because of Alicia's inability to properly handle the situation. I was doing my usual workout, I do supersets on 4 machines for less than an hour. I had another gym member intentionally get on one of the machines I was using knowing full well I was using it. At first I didn't say anything to him but then he did it again and sat on the machine so I approached him and I said "hey man you know it's considered proper gym etiquette to at least ask someone if they mind if you work through their workout?" He instantly got pissed off with me and started trying to claim that I was using every piece of equipment in the gym, which was of course not true. Then he started to say that he saw me "jump a woman's ass" about using one of the machines earlier and I was like excuse me, all I said to her was that I was still using the machine but that I did not mind at all if she worked through. Then he tried to claim that I had "jumped his ass" before about using machines while I was working out and Alicia even confirmed that I had never spoken to this individual before. At this point I'm already beyond pissed so I'm yelling and cussing too and then Alicia tries to talk to me about how it is a public gym and I can't expect people to not be using the machines, I thought this was extremely odd because Alicia was the one that spent approximately 30 minutes on the phone with me telling me that I had every right to say something to someone that is intentionally trying to use a machine just to be a dick, which the guy even admitted that was what he had done. I had a similar situation previously in which a gym member actually moved my stuff out of the way and preceded to just sit on the machine using their cellphone and that's when Alicia was telling me that I had every right to say something to someone doing that. Alicia was acting like I was the one in the wrong trying to say that it is a public gym and I was like exactly, it's proper gym etiquette to at least ask someone if they mind if you work through on the equipment, instead of just jumping on it and then sitting on it intentionally and then actually making the claim that you're using all the equipment in the gym and that you're "jumping people's asses" for using it. I work out for not even a full hour and Alicia was even saying that I'm the only one that does supersets but I've seen multiple other people working out at this gym going from one machine or exercise to another, superset. When Alicia started arguing with me like I was the one in the wrong I was just like alright I want to cancel my membership then because you're the one that told me I had every right to say something to someone in this situation. I even posed the scenario to her that according to what she was trying to say that it would be acceptable for me to just come in the gym at any time and intentionally jump on a machine that I see someone using and not even say anything to them? Alicia was even trying to tell me that the way I approached the other gym member about the situation was rude, she didn't even know what even happened because she was sitting in her office with the door locked. Even when I was canceling my membership Alicia was trying to ask me if they properly explained gym etiquette to me. Judging by the way this whole situation went down I'm not the one that needs to have gym etiquette explained to me because all I did was approach someone that was intentionally trying to disrupt my workout and ask them if they knew it was proper gym etiquette to at least ask someone if they mind if you work through on a piece of equipment that they're using. Again Alicia is the one that told me to say something to people doing this but yet acted like I was the one in the wrong for doing exactly what she told me to do, so I canceled my membership and will never be going to any anytime fitness again after this experience.

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★ 5

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★ 5

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★ 5

I love this gym. It stays very clean all the time and the people are very friendly. Great place!

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★ 5

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★ 5

Cleanest gym I’ve ever been to.

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★ 5

Amazing gym, all new equipment and keeps everything very clean. Great staff also

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★ 5

Dropped in from California - phenomenal gym. Very well kept and peaceful. 🙏🏼

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★ 5

Cleanest and friendliest gym I have been to! Join this gym!!!

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★ 5

Absolutely love this gym. Great place to workout and the trainers are amazing too!!!

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★ 5

Alesha walked me step by step thru the membership process , very helpful and informative 👍

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★ 5

I’m a truck driver and I hit up AF all over. This location is definitely one of the cleanest along with very good equipment. Plenty of space for all things fitness. I met Alicia and she was very helpful. Great location.

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★ 5

Alicia, the GM, is amazing! She was so responsive In getting me set up in the system for drop in visits and was empathic with my situation, as my dad was in the hospital. The facility is very well maintained—extremely clean and new equipment. When I visit my parents in Fort Smith, I’ll definitely use this gym again!

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★ 5

Love this gym! Great classes, fantastic trainers and great place!

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★ 5

Very nice and friendly staff. Clean gym.
Love the GM Alicia Wells:

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★ 5

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★ 1

Alicia Wells never followed up, and she was never there. I have been trying to cancel my membership since June. I had a stroke, I had asked her and sent her the hospital note, and she refused to cancel my membership. She is rude and she is never in the office.

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★ 5

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★ 5

Great place to workout very clean and staff is nice

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★ 5

My favorite gym. Alicia and Karla are extremely nice and welcoming. I don’t know anyone else yet. Anyways, very clean and organized gym and it really hit me in that special feeling when Alicia remembered my name today as she said what’s up. ☝🏻

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★ 5

This gym is absolutely awesome. All the equipment I needed and very, very clean. I felt like I was walking into one of those fancy jewelry stores in Beverly Hills, like you see in the movies. Thanks again 🤟

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★ 5

Staff was very helpful and knowledgeable. Very clean and well structured facility. One of the best facilities I have visited

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★ 5

Absolutely love this place. Great gym.

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★ 4

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★ 5

Very clean, nice new equipment great staff

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★ 5

I have enjoyed being a member at this gym for a little over a year. It is well managed, clean and well equipped.

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★ 5

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★ 5

Such an amazing place, took care of everything i needed. Plenty of equipment for all your needs. Very clean

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★ 5

Very Nice gym, nice workers and very clean and put togehter

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★ 5

The manager was so sweet I was visiting from out of town and she’s been so helpful when I was trying to get a good workout in. The manager here is so sweet.

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★ 4

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★ 5

Fantastic customer service!

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★ 5

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★ 5

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★ 3

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★ 5

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★ 4

New equipment and very clean, much better than most Anytime Fitness locations I’ve been to.

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★ 5

Visited the gym as a guest this week and I can definitely say it is one of the best gyms I’ve been to. The manager was so kind & personable. It is very very clean & spacious. Everyone minds their business and it’s just feels very chill to get a workout in here!

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★ 5

Best gym! General Manager Alisha is always so helpful and kind! Personal trainer Karla is very knowledgeable and genuine! love this gym!

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★ 5

Clean and Friendly!

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★ 4

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★ 5

Clean gym with friendly staff and members! Always a joy to get a workout in.

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★ 5

Great staff! Great environment! The gym wasn’t over crowded which was also a good thing.

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★ 5

Great facility,really clean and awesome staff,Alisha took really good care of us!!

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★ 5

I was in town visiting family and I was impressed with this gym (I wish this was my home gym) the equipment was all new and the gym was CLEAN!

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★ 5

Alecia is super sweet and helpful! Thankful for her help! Gym looks great!

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★ 5

I’ve Been to a lot of anytime fitnesses but this one takes the cake. From the friendly staff that actually shows up when their hours say they will be to the helpfulness of getting my account sorted. She was absolutely fantastic, she put in the time and effort into getting me set up with the mobile app when I did not have my key fob. She could have said bummer get it sorted when you get back to your home home gym but she didn’t, she put time aside to help me out and get me back into the gym. The gym itself is clean everything works and they put a lot of effort into keeping the facilities neat orderly and up to date! I’m truly bummed to not have this as my home gym as it sets the standard for quality in a gym.

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★ 5

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★ 5

The best gym! I love the atmosphere and it’s always super clean. The GM Alicia is awesome, very helpful & always cheering people on!

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★ 5

I just love working out at Anytime and they are just like family

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★ 5

Love this location! Super clean facilty & friendly staff!

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★ 5

Always very clean and super nice staff! Great atmosphere. My favorite gym.

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★ 5

This has been by far my favorite gym to ever be apart of. Alicia the GM is so welcoming anytime I walk in. She is also sure to tell me bye when I leave. The atmosphere is so inviting, and comfortable. If I could give this place 10 stars I would.

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★ 5

Awesome experience and super friendly staff. A must go gym 💪🏾

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★ 5

Amazing staff! Gym was very clean!

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★ 5

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★ 5

The facility was clean and the staff were very helpful. The equipment was new and worked very well!

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★ 5

A good friend of mine works out at this location and decided to work out and give it a try!! So happy I did because I think I found my second location. Staff was very helpful and the gym was very clean.. I’ll be back soon!!

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★ 5

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★ 5

Great place

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★ 5

Hands down one of the best Anytime fitness gyms I’ve been to. The staff is outstanding super friendly an helpful, and the gym is spotless everyone wipes down the equipment and re rack their weights. Anytime I'm in town I will be back to visit this Anytime fitness location. I highly recommend it to anyone looking for a new place to workout!!!

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★ 5

Awesome! As clean as you can ask for. My personal favorite gym in Fort Smith area plus the Manager was really nice

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★ 5

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★ 5

Great atmosphere, plenty of machines and great management

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★ 5

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★ 5

The gym is absolutely amazing and the staff is so helpful! It felt like my old gym from my hometown! My wife and I got a membership here!

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★ 5

The gym is so clean, very well organized and the staff were so helpful in discussing any and all details! My husband and I enjoyed our first workout so much that we signed up for a plan here!

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★ 5

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★ 5

Facility is clean and very nice. Small but it has everything you would want to hit all the muscle groups and they have two platforms for deadlifts!

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★ 5

Good gym! I liked that they had multiple areas for different types of work outs. Specifically, I liked the functional workout space with turf. They gave me a day pass, which was very nice.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Tried the gym out today and it exceeded my expectations. It is clean, staff is super friendly, and they’re willing to work with you on memberships, etc. I love that they have an open space for a functional training area! We will definitely be back!

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★ 5

Great staff, love that the gym is 24/7 and I can come in after work or late at night when I'm having a rough day and relax. Decent selection of equipment and not overly cramped for the size of the gym all in all I give it a 8.5/10 only reason I can't score higher is because I haven't taken any of the classes or dealt with the personal trainers but I'm sure if I had it'd get perfect marks. I am definitely happy with this gym and the inclusiveness and overall good vibe they project

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★ 5

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★ 5

Well-balanced gym with adequate equipment and space for all exercise types. Bonus points for having unilateral back/chest machines.

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★ 5

Alicia was great! Amazing customer service and the equipment is incredible!

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★ 5

The gym was very clean and had all the machines my friend and I wanted to use. They even had a small area that appeared to be for CrossFit workouts. The employees/manager were also very nice.

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★ 5

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★ 5

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★ 5

Very nice gym! Customer service is amazing!

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★ 3

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★ 5

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★ 5

I love working out here. Everyone is nice and friendly and the place is clean.

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★ 5

The gym is very nice, and the manager who helped me out was very helpful

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★ 5

Love the workout environment! Very clean, and Alicia is the best!

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★ 5

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★ 5

Alicia was very helpful setting me up with a pass while I was on military orders in town. Facility’s are super clean and well maintained

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★ 5

Great place!

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★ 5

Amazing place to come work out at. I feel so comfortable here and Alicia and Brandon are excellent

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★ 5

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★ 5

I love this gym ! The staff is dedicated to motivating you to give your all. My highlight is participating in classes led by Karla; she is incredibly patient and inquires about the specific strength goals you aim to reach, then pushes you towards achieving them. Her classes cater to all fitness levels with a fantastic and suitable pace.

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★ 5

I love Anytime Fitness on Massard Road! This is the first time I go to a gym where everyone knows my name and cares to know me. It is a super friendly environment, clean, the trainers are professional and ready to help with any questions. I feel like they genuinely care about my goals. Brandon and Karla have both been super helpful in customizing workouts that I enjoy to target such goals. I highly recommend this gym.

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★ 5

Great gym and awesome staff. I really enjoy Karlas Booty Bootcamp class.

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★ 5

The staff is friendly and personable. They make a point to actually get to know their members on a first-name basis and offer words of encouragement.

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★ 5

Great people, clean facilities and good equipment!

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★ 4

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★ 5

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★ 5

Overall Anytime is a great place to workout and meet people with the same mindset. One negative is at certain times it is crowed and you will need to change workout plans.

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★ 5

Just signed up today with my husband, Alicia really helped us out and explained everything perfectly. Super clean and welcoming environment! Love it!

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★ 5

Everyone was very nice and welcoming. Alicia went over everything we could possibly think of and the gym plans and billing and made it very easy to say yes to this gym!

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★ 5

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★ 5

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★ 5

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★ 5

Exceptionally clean facility, equipment is nice and updated, staff is very kind and are ready to help when needed. Alisha, the manager, is extremely nice and goes out of her way to make you feel comfortable, Brandon is the same way as well as the rest of the team. I’d recommend this location to anyone looking for a new gym home.🫶🏼

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Super clean and friendly staff!

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★ 5

The staff is so friendly and the gym is always so clean and nice!

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★ 5

Alicia is amazing and I can’t wait for my future with this gym !!!

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★ 5

I’ve tried out all the rest of the anytime fitnesses and this one has felt most at home. I’ve made many good relationships here and I never have seemed to make progress at the other gyms. Brandon has helped me in many ways with my training, and Alisha always keeps me organized and is so sweet. They are really good people.

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★ 5

My favorite gym in town!

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★ 5

Just signed up and I love this place already! Super clean and has everything I need.

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★ 5

This gym is so clean compared to the other gyms I have been to. The employees are all so friendly they are always there to help you when you need it.

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★ 5

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★ 5

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★ 5

👍

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★ 5

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★ 5

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★ 5

The gym is awesome! The manager and personal trainers are always so helpful and available if you need anything

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★ 5

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★ 5

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★ 5

Had a great and inspiring conversation with the staff. They definitely know how to motivate you and teach you how to live a healthier lifestyle

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★ 5

Alicia is awesome and did a great job of showing the facility and amenities. Looking forward to using this gym!

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★ 5

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★ 5

Equipment is always clean and well maintained. The staff is always nice and friendly.

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★ 5

So welcoming and helpful! Enjoy working out here!

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★ 5

Alicia the manager was very helpful and accommodating with access over Christmas thank you so much!

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★ 5

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★ 5

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★ 5

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★ 5

I came in from out of town and needed a gym to workout in for a week! Alicia at the front desk was SO KIND and helped me get set up!

The gym had all the equipment I needed and was very clean and organized! Super impressed with this gym and will 100% be coming back here on my next visit. Highly recommend.

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★ 5

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★ 4

Nice clean gym. Download the app to check and see how busy it is before you make the trip. The staff has been great and equipment is in great shape as well.

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★ 5

Great gym! Super clean! There's a lot of equipment, and really helpful trainers. Great place to work out!

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★ 5

Amazing staff, quiet place and good equipment.

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★ 5

Awesome place, awesome people

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★ 5

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★ 5

Great trainers who focus on safety and achieving your goals! Very clean gym!

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★ 5

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★ 5

Very clean facility and the people working there were very accommodating!!

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