★ 5

First, i don't know why it doesn't show the FIVE STARS that I posted. I cannot recommend Fysical Therapy & Balance highly enough. From the moment I started going there, I experienced outstanding care and expertise that has truly changed my life.

I have a chronic shoulder problem that required injections every three months, which would spike my blood sugar as a diabetic. Since working with Dr. Stewart Ong and Chris, my pain has improved dramatically, and I can finally use my shoulder comfortably.

Chris also went above and beyond when I asked about a concerning spot on my upper chest right under my neck. He encouraged me to see a dermatologist, which led to the early detection of melanoma — he literally saved my life before it spread to my lymph nodes.

Before coming here, I had frequent, severe falls that even sent me to the hospital multiple times. Since working with Chris at Fysical Therapy & Balance, a testament to their incredible skill in therapy and balance training.

The reason I first came to Fysical Therapy & Balance was for vertigo, and Dr. Ong fixed it in one visit. He thoroughly explained the causes, the treatment, and exactly how it would work. Unlike other places, he does not push unnecessary products. He only recommends something if you ask about it. One product I asked about was Biomechanic Labs Arthritis & Inflammation, has been nothing short of miraculous — it works within an hour and has helped immensely with pain and arthritis.

I have always gone to Mercy Therapy, but it did not even come close to the level of care, talent, and compassion at Fysical Therapy & Balance. Dr. Ong and Chris are truly exceptional.

If you are looking for a physical therapy clinic that is knowledgeable, caring, and genuinely focused on your health, Fysical Therapy & Balance is the best choice. Be sure to tell your doctor that Fyscial Therapy & Balance is the only place you want to go for your phusical therapy you will be so happy that you did

Source: Google

★ 1

Do not recommend - Stewart Ong (head of the practice) will try to withhold medical documentation that you legally have a right to, and he’ll even try to charge you for it. I’ve had to submit a HIPAA violation report to the state and there is a state licensing board meeting in a few days investigating this issue. I’ll update when I have more.
Stewart also tried to evangelize me during our session, and performed craniosacral practices on me, which is a pseudo science, and I was not informed of some of the odd things he’d be doing (holding your hands above and below the center of my pelvis when that’s not what we’re treating or doing at all, and pretending to move my energy around, is messed up and gross). He also knew I was struggling with PTSD and was more vulnerable that day - it definitely felt and still feels predatory. Hoping to get some answers on this bizarre behavior from the licensing board soon.

Source: Google

★ 5

Everyone working here is absolutely the best. They have helped me so much with my bad neck and headaches. They truly the best!

Source: Google

★ 5

I tore my achilles tendon a while back and went to fyzical to get help. Stuart was wonderful and so was Chris and Melody. They reall y helped me get back on my feet. I highly recommend them. A truly great bunch of theropists

Source: Google

★ 5

Extremely friendly and highly knowledgeable staff! Top notch equipment and very clean facility.

Source: Google

★ 1

The doctor there read the PT request from my doctor that said "ankle instability." Within the first 5 minutes of being there for the first time ever, he put a pair of (non returnable due to "covid") $85 socks on my foot without disclosing the price. I had surgery to correct the ankle instability so not sure what the socks were for. He was trying to diagnose me with a condition to make me need more PT. My PCP strongly disagreed. They do not have a cold therapy machine for after which is pretty standard for PT. I went there and basically rocked back and forth on a board, stretched, and did a TENS unit. They never discussed my part of payment after insurance coverage, and conveniently waited until the end of my services to bill me for 3 months of care. The actual therapists there are nice and knowledgable. Oh! and my husband died the day they billed me. I responded and let them know and that I would pay it when I could. Their response was " our condolences. Please pay within three months so we don't turn you over to collections." Read into that to what type of boss they are working for. Their equipment seems old and dated. Just had a pretty horrible experience with them.

Source: Google

★ 5

I cannot say enough good about THIS particular physical therapy in Bella Vista. There is also one in Rogers. I have suffered for many years going to 2 hospital in-house therapies in Roger's plus 2 times in Fayetteville and others without mentioning specific names.

Dr.Ong and his group are all very knowledgeable no matter what the trouble is. It isn't your typical heat, ice, and ultrasound.

When I learned today that my previous Mercy PCP also comes here, (she was the greatest) I knew I had to say something. Gee, had I been here a decade before, would I have had to go through so many surgeries? This particular FYZICAL Therapy is the greatest!

Source: Google

★ 5

I'm happy to have worked with the people at Fyzical Therapy in Bella Vista. Fun group of people to work with, but more important than that, they knew how to deal with my pain. They created a plan for me to continue to work on my back once therapy was finished. Definitely give them five stars.

Source: Google

★ 5

Great experience with all the PT’s and staff.

Source: Google

★ 5

I cannot possibly find adequate words to express how grateful I am for the care I received from Dr. Stewart Ong and his team. I was having exteme episodic dizziness with nausea and my ENT couldn't see me for at least another 4 months. My neighbor suggested Fyzical and they saw me that week. I was a mess! But, after sticking with the program designed specifically for me, I am confident that I will not experience the same level of dizziness again. I feel like my life was given back to me. Stewart's level of compassionate care was so greatly appreciated. I feel blessed to call him my healer and now, my friend.

Source: Google

★ 5

Dr Ong is amazing! After 2 weeks waking all night crying in pain I finally got a nights rest. After the first day having light therapy, Acoustic wave therapy and physical therapy I slept better and the pain and numbness was much better. After the second day with Light and physical therapy I slept all night! My experience here at Fyzical in Rogers already has been nothing short of amazing.
Absolutely recommend!

Source: Google

★ 5

If you need any type of physical therapy... For hip replacement, any pain, balancing, stroke... Fyzical is the place to be. I've had multiple strokes and thought I would never walk normal. With Stewart's help slowly but surely I'm getting there. Thank you Fyzical. Cindy

Today I'm so happy with myself!!! Went to PT this morning and while doing the walking exercises, when I had to step up and then down...I Did It almost perfect. I haven't done that since 2007. Yeah to me😀😃😄

Source: Google

★ 5

--I am 77 and have several bone and muscle issues.

--FYZICAL Therapy and Balance Center in Bella Vista, Arkansas is the best physical therapy location and has the best physical therapists I have ever used--and I have used many over 40 years.

--Very professional and knowledgeable.

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 5

I love the staff ! They are so friendly and courteous. I love how they get you motivated and always ask if the exercises are causing pain as the treatment continues on. They really care about your progress and comfort during your PT therapy session. My Mom went here a few years ago and loved the place ! I used to pick her up and we would go out to eat afterwards. A positive note: they ALWAYS sanitize the equipment and treatment tables. This is important to me. I was a nurse and very concerned about about the spread of viruses and germs. They work with all types of rehab conditions and all ages of adults. Best place, hands down for your PT needs !! Way to go guys !!

Source: Google

★ 5

I took a hard fall from my bicycle and really messed up my whole left side. I was in a lot of pain and could barely move. Stewart got me in quickly and evaluated my condition. Then he got me started on a recovery schedule coming in 3 times a week. The therapists first worked on me to realign my back and other parts, then strengthening my core. It’s taken time as these kind of injuries do but I’m really happy with the outcome. I feel I received very good care from everyone and I’m especially grateful to Melody. She was so good at loosening up my tight muscles and joints and she was very encouraging giving me valuable information on how I can help myself. I’m a Big fan of the people here at FYZICAL they helped keep my spirit up when I was in so much pain.

Source: Google

★ 5

Stewart and his team were compassionate, friendly, and very caring. I had some big balance problems and they worked with me and helped me to improve my balance. At first I was reluctant to trust that I could do some of the balance exercises, but with their encouragement I impressed even myself. I highly recommend these physical therapists.

Source: Google

★ 5

I have been suffering with dizziness and vertigo for several years. I had lost hope of finding a cure or even making it more tolerable. In just a few appointments with these wonderful folks, my hope has been restored, I'm on my way to recovery and they've given me tools to help me every day. What an answer to my prayers!!

Source: Google

★ 5

I highly recommend Dr Ong and the entire staff. Everyone is very friendly, knowledgeable, and professional.
Dr Ong knew exactly how to immediately treat my extreme vertigo which quickly started to improve. The PT after my broken wrist was most beneficial to mobility and healing.
My husband’s knee pain is also much better after just a few visits.
We’re both very impressed with the results.

Source: Google

★ 5

Source: Google

★ 5

I have an excellent experience at Fyzical therapy. I started with a bad back stiff muscles and not in alignment. After several sessions, everything align and I feel much much better. I give them my highest rating and if needed, I would come back again

Source: Google

★ 5

I was having problems with dizziness, fallen over when I would lean over and they help me here at Fyzical therapy and balance. Also I was here for my back and it hasn’t hurt since I had my treatment so I appreciate all they’ve done for me.

Source: Google

★ 5

Dr. Ong and his staff are professionals and I am thankful for their attention to detail! I am now better equipped to move forward in my long term care because of their work with me!

Source: Google

★ 5

Staff is very friendly and knowledgeable. They push me hard and I’m getting results quickly on my frozen shoulder. Definitely recommend!

Source: Google

★ 5

I had 12 weeks of therapy for my hip at the recommendation of my orthopedic doctor…went in pretty doubtful. Well to my surprise it helped so much! The staff is great and very knowledgeable. My go to guy was Alex. Super guy, hurt me just the right amount. Enough to get my bad muscles loosened and I walk without pain and the weight strengthening was terrific. I highly recommend this therapy center.

Source: Google

★ 1

I started out well with Todd. When I told him we needed to back off cuz I was having so much pain, he listened to me. Todd promised this one day of just pain relief techniques, then Stewart stepped in with his craniosacral(which I don't like) but there was no listening. As long as you do exactly as he wants.Very domineering.Todd's pain relief techniques worked well. At the end of the day Stewart said "I needed to be slapped.signed no paperwork.
I was not told how long therapy would go. None of this is true.

Source: Google

★ 5

I am very impressed with the care and treatment I have been getting at Fyzical. The staff are knowledgeable and caring. I see improvements in my medical issues every visit.

Source: Google

★ 5

This place has been an absolute life saver. I cannot speak highly enough of Dr. Stewart, Melody, Alex, Todd, and Kayley. After struggling with debilitating dizziness and chronic fatigue for over a year, I found Fyzical and within two weeks I started improving. Not only is this team incredibly knowledgeable, the level of care and attention given to each of their patients is astounding and admirable. I love this team and truly appreciate all of their support. After feeling isolated and hopeless, Fyzical has truly given me my life back. The progress is undeniable, and I owe it to the compassion, expertise and skill of the staff. You are in good hands when you come to this wonderful place. If you are on the fence, I hope you decide to give it a try; you won’t regret it.

Source: Google

★ 4

I deleted my comment.
The “staff” are great and professional and know their business..

Source: Google

★ 5

After experiencing post Covid extreme dizziness and imbalance, I started balance therapy with FYZICAL Therapy & Balance in Bella Vista. I was thoroughly evaluated and immediately began the best plan of action for my issues. Before therapy, I was frustrated and didn't understand why my brain was so confused causing dizziness, vision and balance issues. Working regularly with Stuart and his group I am now able to feel comfortable driving at night and walking through the house in the dark without losing my balance. Also, I can walk a straight line again without tipping over!! (which seems like such a simple action that you take for granted, until that functionality is gone). A big thank you to everyone at FYZICAL Therapy - - you've given my life back to me!!
THANK YOU!!!
Helen Jennings

Source: Google

★ 5

When I was referred for physical therapy, I requested to go to Fyzical Therapy and Balance because I had heard good things and hoped it might be better than where I had gone previously. Within three visits it was clear that much more was going on than PT could correct. Dr. Ong sent me back to my MD to be referred to a Neurologist. I was in urgent need of a surgery, which I had. I then resumed my PT and have attended faithfully thru the completion of my treatment. The owner Dr. Ong and his professional and competent staff have given me my life back. Sure, you have to work at it, but each visit saw improvement. Each therapist gives you their full attention, guidance and encouragement during your PT session. The environment is clean, safe and friendly. I wholeheartedly can recommend Fyzical Therapy and Balance Center.

Source: Google

★ 5

I have made multiple referrals to FYZICAL Therapy & Balance Centers of Arkansas in Bella Vista. I have had excellent service from Stewart and his team. In fact, my own sister has been treated there. I recommend there service team without reservation.

Albert Price APRN

Source: Google

★ 5

I received physical therapy for balance issues I was having and also for pain issues in my neck and shoulders. The physical therapists I had were outstanding. My balance has improved 100%. The pain I had in my neck caused me to have severe headaches. I am now pain free in my neck and shoulders. My headaches have also disappeared. I feel like a new person now compared to when I started therapy. Thanks to all the therapists and staff for making me feel so much better.

Source: Google

★ 5

I'm being seen for work related injury by doctor ong and his staff. I'm very impressed with the quality and level of service I have received. They are very capable and caring people focused on getting you better. They have lots of experience between doctor Ong and his staff. I'm very impressed with the laser therapy and their knowledge of new treatment techniques. I would highly recommend them.

Source: Google

★ 5

I have been to several other PT facities and I do not get the results that I get from Fysical Therapy &Balance. Staff is friendly,compassionate and listen to their clients. Anytime I have any medical issues that require PT I always ask Fysical Therapy. Dr. Stuart Ong always explains in detail the exercises and equipment. I would highly reccomend Fysical Therapy & Balance to anyone in need of PT. 10/10

Source: Google

★ 5

I don’t believe I would be pain free and on the best road to recovery without Dr Stewart and his staff. My shoulder was frozen, I was in tears after my surgery and he knew EXACTLY what therapy I needed. They are excellent to work with on your schedule also.
I had so much faith in his abilities my husband was driving me 100 miles 3x week just to get therapy at this facility. Wish I could do a TV commercial to convey how much their techniques did to get me better! Very highly recommend. 10/10.

Source: Google

★ 5

Both my husband and I have been and are being seen by the team at Fyzical. He was treated after a hip fracture and i for neck pain. I had already been through a round of PT elsewhere, seen a pain management MD and was very skeptical of the time investment to go through another round of treatments. The difference after 2 treatments was amazing. I’m now 5 visits in and mobility is returning. My husband had a complete recovery after following the prescribed sessions for his hip. He returned several months later.for a back complaint and said he feels better than ever. We highly recommend the services at Fyzical!!! The variety of treatment modalities exceeded all expectations. Entire office staff is friendly and professional.

Source: Google

★ 5

I was diagnosed with a balance disorder and began my search for help. Stuart and his associates at Bella Vista Fyzical did an amazing job of helping me get back on my feet! Thanks

Source: Google

★ 5

I had problems with my shoulder that 11 visits to another PT did not resolve. After 15 minutes with Dr. Stewart Ong, I was properly diagnosed and proper treatment began. They problem with my shoulder was actually in my neck! After proper treatment with this group of fine PT's I have full range of motion in my neck and no more pain in my shoulder. I heartily recommend them!

Source: Google

★ 5

Treatment for needs was successful. After a stroke, I needed treatment for vertigo and no longer suffer from it. The staff was encouraging and knowledgeable for prescribed treatment.
Dan Gilman

Source: Google

★ 5

When I came to Fyzical Therapy & Balance Centers in Bella Vista, I was in extreme pain in my lower back. I had no balance and was forced to use a cane and sometimes even my wheelchair. After several sessions with Dr. Steven Ong, I could feel the difference. I was slowly regaining my quality of life. What a feeling not to be in constant pain every day. Don’t live in pain! Visit Dr. Ong at Fyzical Therapy & Balance Centers in Bella Vista and start enjoying life. You’ll be glad you did!

Source: Google

★ 5

I have basically made the rounds of Physical Therapy establishments over the last 10 years. Had I come here first I believe I would be in a very different place today. I reached a point of almost no hope in ever being even marginally functional again. They have restored normal life back to me. I can't say enough good things in enough places to thank them for helping me. Great folks and fun to be around too, oh by the way.

Source: Google

★ 5

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★ 1

Not patient focused. Had a different therapist almost every day and they would all have me do different things. So basically got no help with my issue at all.

Source: Google

★ 5

Balance therapy was totally worth my time. My balance is much better and my confidence has improved in unknown places. Trained, professional therapists with encouraging attitudes.

Source: Google

★ 5

Remarkable team of talented and caring PTs! Things I would never have thought of are introduced and produce results almost immediately. Positive vibes all over this place!!

Source: Google

★ 5

Stay overnight in a snowstorm. Nice room. Free breakfast

Source: Google

★ 5

Dr. Ong is consummate professional and expert physical therapist. His group employs the latest technologies while at the same time using tried- and-true therapy techniques to heal. Highly recommend.

Source: Google

★ 4

I had a complicated vestibular and balance issue. Stewart and his team were able to extract a level of improvement to my problem.

Source: Google

★ 5

Dr. Stewart and his team helped me become pain free. I have had almost constant lower back pain for the last 10 years and now I am 100% pain free. Highly recommend Dr Stewart!

Source: Google

★ 5

Needed a lot of help after stroke. Long process but can golf and walk normally again. Kudos to the staff.

Source: Google

★ 5

Incredible caring staff!

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★ 5

Great group of caring people to assist on the treatment of its clients. Feels more like family caring for me than employees...

Source: Google

★ 5

Great physical therapist. Dr Stuart is very knowledgeable and professional. Would highly recommend.

Source: Google

★ 5

Dr Stuart Ong is amazing. He is very knowledgeable yet a good listener. The atmosphere is relaxed and friendly. Everyone is on a first name basis. A very well equipped gym.

Source: Google

★ 5

Excellent care!! Great people throughout!!

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★ 5

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★ 5

The entire staff has been super. Free of shoulder pain now with good movement.

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★ 5

Wonderful staff. They're very professional and Stewart has been so helpful with designing a program that I need. I highly recommend them!

Source: Google

★ 4

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★ 5

Mountaincrest is the best rehab facility I have used. The equipment is very good and the therapy programs are successful. I feel better than I have in many years and am motivated to continue exercising and living healthy.

Source: Google

★ 5

Very good experience was the first time and stewart was very professionsl andhelpful. Put me at ease as i was apprehensive to start therapy.

Source: Google

★ 5

I really like the therapy because they have a very thorough evaluation compared to the therapy group I used before. After having a poor experience with other therapy, now I feel like I have a chance to move forward in my recovery. Excellent facilities and very friendly atmosphere.

Source: Google

★ 5

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★ 5

Caring and knowledgeable experts who listen to what you want and help you get there. Thank you so much.

Source: Google

★ 5

These are the MOST capable and effective therapists, ever! They've helped me immensely with disc herniated nerve issues by restoring feeling and movement back to my left foot, strengthened my core and leveled my hip hones! I trust Samantha, John and Stewart even MORE than all my back doctors combined! Heck, I trust the 3 of them with my very life! Thank you so much!!!

Abundant Blessings!
Kim Carter

Source: Google