★ 2

Its soo hot inside here. Theres no air circulation. It feels like im working out inside a basement garage in the middle of summer. Some people like that I guess. But they should put up some fans or turn the AC on or something-its ridiculous. The rest of the gym is basic nothing great. PF is way better Imo

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★ 4

This location was one of the former Magic Johnson branded 24 Hour Fitness locations. Great equipment, staff, and classes. However the showers need to be retiled and new shower heads and curtains installed.

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★ 1

Came in with a 3 day pass and was told I couldnt use it since I've had a membership before (over a year ago)i wanted to see if they got new machines and see if I like it enough to switch instead girl in the front counter offered me a 3 day pass for $30 , thank you for the great service.

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★ 5

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★ 1

This gym is filthy!!!!!!!!!! There was mold everywhere, the ceilings leaking, machines soaked and stained with sweat, the weights are falling apart. I’d contacting corporate

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★ 1

If your thinking of coming to this gym , think twice are they are constantly non showing up on time to open it or opening 2 hours later, 3 times in 2 weeks is crazy to me when most of us start our day with a early morning work out. The reason I joined this gym was because it's suppose to be open 24 hours, you guys should rather consider changing your name or consider changing your entry system with a passcode key perhaps. Driving in to the parking lot is a fear seeing so many people standing waiting for someone to show up and open it's very unprofessional and disappointing. I dont think I'll be renewing my annual membership again after coming to this gym for the past 4 years every year it just gets worst and I finally decided to write a review to warn people about the situation we are facing and thats only 1 problem alone not to mention problems with the inside which I won't get until details because it will be a long review. Just period choose a better option work out gym that strives for better guest services

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★ 1

This location is TERRIBLE, they need to close it down or get better management. Supposed to open at 5am and never does, the person is always late. No napkins or spray to clean machines. But the biggest issue is trying to work out before going to work early in the morning and it not being open at the time it says. On top of it not being 24hrs it's supposed to open at 5am and the employee is ALWAYS 30-40 minutes late. UNACCEPTABLE

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★ 1

The worst gym I’ve ever attended. Dirty, cramped and old equipment

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★ 5

Finally, we have the right person who cares and cleans the equipment and the area. I noticed that many areas are cleaned very well compared to before, and I believe she is the one who cleaned them. I apologize for the photo, but I wanted to share it with 24fitness and the people who work out here. I wish all other coaches and employees would care more about this place and make it a better quality place.

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★ 4

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★ 3

This is a decent gym, I just wish they were open 24 hours like they were before.

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★ 5

Linda’s yoga class is amazing. Very welcoming to all skill levels, I feel invigorated both physically and spiritually ! The Sunday morning class is my favorite because it always puts me in a good mood for the day.

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★ 5

I love Linda’s yoga class! She explains everything and keeps things moving.

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★ 5

Great location, friendly staff, easy parking, and super clean! The team does an excellent job maintaining the restrooms and equipment (they’re always spotless) The manager, Charolette, is especially kind and genuinely cares about keeping the gym in great shape.

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★ 5

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★ 3

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★ 5

Love this gym, super nice environment and friendly staff. Tina is super helpful all the time.

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★ 5

Started this week with a personal trainer - Ryan has been careful with me which I appreciate. It’s been awhile since I’ve done this. I appreciate his knowledge and patience.

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★ 5

Exelente muy amable lLucy gracias por su atencion

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★ 1

Dirty and falling apart

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★ 4

Solid place to get a workout. The AC is always lower than I'd like, but hey you're there to sweat right? 😅🥵

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★ 5

Charlotte was super helpful! Definitely recommend this location!

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★ 1

Today was my first day stoping in to this location . I was extremely disappointed in the cleanliness of this location. It was absolutely disgusting. The gym equipment has not been wiped down. The gym itself has not been deep cleaned what looks like in years. There was trash all over the floor, dried sweat, and sticky stuff on equipment. A lot of the equipment was broken and not working. The gym itself does not have enough stations where we could find Stocked paper towels, and working water bottles to clean and wipe down our own equipment. I lasted about 30 minutes in the gym before I had to Leave due to feeling grossed out . I seriously feel like someone could catch a crazy fungal or bacterial infection in there . I see that there was a review left last month regarding this situation and a review left a year ago in regards to this situation so it seems like cleanliness of the club has been a problem for a very long time And nothing is being done about it. I have a 24 hour fitness member off and on for years and coming back to this gym I was absolutely shocked to see how horrible it was.

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★ 5

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★ 5

A great gym you'll feel like family here. The team here is dedicated to success and high standards. Drew is a great personal trainer I highly recommend him if you're trying to meet your fitness goals. And the team at the front desk is highly professional Diego and Lucy are very informative and will help you with any questions or concerns you have.

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★ 5

Gustavo is great! Helping with my billing and great advice about finding a trainer that will work for me! Excited to get started!

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★ 5

I experienced the best customer service here so I had to come on here and write a review.

There were a couple of issues I was dealing with that didn’t deal directly with this gym and the young man that was there, Gustavo, was able to help me and get this straightened out.

I have raised the same concern to other gym staff at other locations and I always get attitude, but he helped with with no problem. He was very kind to everyone coming in and out of the gym.

This isn’t the usual location I go to because it’s a bit out of my way, but customer service is everything and I wish other locations had this standard! I’ll def be back. Felt very welcomed.

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★ 1

This gym is seriously mismanaged. I’ve been here for about 15 minutes now and there’s been no one at the front desk this whole time. The trash cans are overflowing with paper towels. The spray bottles are frequently empty. People walk around without their shirts on. People come here to dig through the trash (which I have empathy for anyone that needs to do so) but they simultaneously work out and touch gym equipment. I’ve seen someone vaping in between sets.

I’ve seen two people get into a physical fight. Don’t look up at the rafters or you’ll see years of accumulated dust. There’s broken sections of mirror that are not being fixed.

With how crowded this place usually is, you’d think they could afford to upgrade the equipment that is rickety and rusted over. It’s not clean either. You’ll see hair balls on the ground, cobwebs in the corners and litter throughout. But upstairs does have a nice view albeit the glass is filmy and dusty.

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★ 5

I had 12 month commitment at this gym and about 5 to 6 months in I injured my leg and that’s when I decided to put my plan on a brief pause after a few months of it being paused. It resumed and started charging me again so I reached out to the manager, his name was Gustavo and he refunded me the month that I was charged. Also, he ended up helping me cancel my membership due to me not being able to go to the gym because of my injury. Gustavo was very friendly and very helpful and really made it easy to deal with this issue!
Thankyou again Gustavo

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★ 3

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★ 5

I’ve got to say this 24 hour fitness location has got to be one of the best I’ve visited! From the machinery and equipment being up to par to the awesome staff they got there! Gustavo & his staff should be very proud. They’re awesome!

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★ 5

Great experience setting my son up for a membership. Great front desk service.

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★ 5

I've been coming to this club for close to 15 years now. Gustavo and his team are absolutely awesome and have been nothing but a blessing to the Altadena and Pasadena community during these trying times. If you're looking for a gym that is reliable, clean, and friendly then Gustavo is the man to talk to. Idefinitely recommend visiting this 24 hour fitness location and supporting the community here.

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★ 4

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★ 5

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★ 3

The staff is amazing early in the morning. I do have a suggestion, which is shared by many. CLEAN ALL MACHINES thoroughly. So some steaming on the Stairmasters. You have spider web and dust and many machines truly need to be serviced. I don't want to be negative, but if you want the community to support your business make it worth it. Go around the weight bench area. Some of your equipment is missing the bolts on the floor. Anything lifting really heavy can potentially have a dangerous experience. I love the gym, because of the staff and proximity, but this is my only observation. I'm trying to be as fair and respectful as possible.

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★ 5

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★ 5

Staff is friendly. Renato is the best at personal training. Great motivation from the 24 team!

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★ 5

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★ 1

Dirty equipment and everything else

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★ 5

I’ve been working here with my personal trainer Ryan for almost five years. He’s an incredibly reliable and disciplined coach who knows his stuff. Pushes me right to, but not over, my limits.

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★ 5

Rabeh very nice guy and very helpful.. made membership process easy and fast

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★ 5

It was great service

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★ 5

Best gym around, super friendly staff, highly recommended.

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★ 5

Great place, kind staff!

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★ 5

Great classes

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★ 5

Love Mitch!! Cares about her class and making sure everyone is doing well and challenges us to keep improving and to level us up for greatness. I personally enjoy her music selection and keeping me accountable even when my body wants to shutdown. Thank you Mitch for everything- GO ALTADENA GO!! 💯

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★ 5

I have been going to Altadena 24 Hour Fitness for years. Great place to break a sweat and make some great friends too!

Coach Mich is awesome with her group cycle and Camp 24 classes! She really keeps me on my toes to make sure my posture is proper throughout class.
Coach Mich is wonderful at private coaching, as well! I was one of her clients last year and she taught me the safe and effective techniques with the equipment throughout the gym. Totally recommend trying a coaching session with her! 💯!

I am grateful for this wonderful community! Happy to be a long term member of 24 Hour Fitness in Altadena! Altadena strong!! 💪🏼 💪🏼 💪🏼 💕💕💕

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★ 5

This gym is the best! great community and never to packed

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★ 5

I love all of Mich’s classes she is an amazing instructor. I also love Maggie’s Zumba class I wish she had more classes. Altadena gym is the best and the people that come to this gym are very friendly.

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★ 5

I love Mich!! And Linda so much, they are the best coaches ever. They really push you to be in the best shape :)

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★ 5

Great staff at the Altadena location

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★ 5

Amazing place to work out!!! Hospitality is unmatched, and Mich is 1 of 1. Highly recommend 💯💯

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★ 5

Mich is a total badass! Her cycle class is a MUST!

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★ 5

Mich is the best instructor ever!!!!! Spin class is top tier.

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★ 1

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★ 5

W gym, great facilities and staff.

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★ 5

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★ 5

Shout out to Mich for spin class and always keeping the energy high! I appreciate her answering my questions when it comes to form. Altadena strong 💪

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★ 5

This is great gym to workout at. It has many services to choose from. The workers are very helpful and they have plenty of trainer. Great location with free parking. I been going to the gym for 4 years now.

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★ 5

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★ 5

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★ 5

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★ 5

Rabeh was amazing in helping us out with our membership.

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★ 5

loved this place!

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★ 5

Para todas las amercanista Este Gym es el mejor del área, los empleados son muy amables y amigables especialmente Lucy me alluda siempre en español. El área de cardio y pesas es muy buena.! Gracias por estar en la comunidad.

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★ 5

Rabeh and Lucy helped reinstate my membership and set my buddy up as well in such a smooth experience and that’s why I always come back to this location specifically. They’re always making sure guests are taken care of and having an awesome fitness experience. If you need an awesome gym and community, check out Altadena 24

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★ 5

Spacious, clean gym with duplicates of common equipment and super friendly staff. Doesn't seem to get that busy.

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★ 5

Rabeh me ayudó a tener mi membresía y es muy amable

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★ 5

It’s pretty good gym and Rabeh is a good worker he help me a lot

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★ 5

Great gym always clean
The people in the front are always great and helpful

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★ 5

Great gym and great staff.

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★ 5

Great gym, good equipment, amazing staff

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★ 5

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★ 5

This is my go-to gym! I'm an early morning exercise person, and every day, Monday through Friday I am greeted by name! Makes me want to come back! People, come back to the Altadena!

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★ 5

The yoga class was excellent—well-paced, with clear instructions and a calming atmosphere. The instructor was attentive to everyone’s needs and offered helpful modifications throughout the session. I left feeling relaxed, re-energized, and more connected to my body and breath.

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★ 5

Great yoga class and instructor (Linda)!

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★ 5

Awesome yoga class with Linda as always.

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★ 5

Great place to relax, great work out during yoga. The place is very clean including the bathrooms, showers, the steam room and the equipment. Come join the fun.

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★ 5

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★ 5

Linda is amazing. I love her style of teaching and I missed her so much when she wasn't her. Welcome back to my lovely teacher.

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★ 5

Amazing class!

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★ 5

Linda is the best yoga instructor!

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★ 5

Lilian’s Zumba classes are so fun and energetic. I love working out with her and dancing her great choreography 🤩

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★ 5

Beautiful class, I love it every time. Thank you Lilian

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★ 5

Liliii best Zumba instructor always forever

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★ 5

Lilian was the best instructor, she is so very kind, nice.

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★ 5

Vivian is awesome more Zumba classes in Altadena please

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★ 5

Amazing class

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★ 5

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★ 5

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★ 5

I say our gym is one of the rare ones. Staff & people always showing love & good energy.

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★ 5

Very welcoming staff and service.

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★ 5

Thank you for having me on this location I love it. The staff is friendly and greet me with a smile everyday. Thank you Diego

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★ 5

Positive vibes and a great workout experience

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★ 5

"Clean gym, great equipment, and friendly staff. Highly recommend!"

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★ 5

Love the gym and the great atmosphere. Keep it up

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★ 5

I had an amazing experience joining 24 hour fitness in Altadena. The manager was very helpful

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★ 5

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★ 5

I love this place!

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★ 5

I love this place!

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★ 5

Kevin is fantastic! Super helpful and brings a great energy the front desk 💖

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★ 5

Excellent place.

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★ 5

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★ 5

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★ 5

My son and I come up here. Almost every day. It's a great chance to work out. We really like the gym availability to get up shots. Staff are great people who work out here Our friendly. Def will renew my membership each year!

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★ 1

I had a bad experience at this facility with Derek I have a teenager who want to Join when we walk in we wasn't greeted by Derek he never ask if I had any questions I'm the Parent of minor who wants to join he was helping us in the bad area where other customers come in which another thing I did appreciate Derek rushed the conversation with my daughter to become a member never said a word to me an Im the parent shes a minor I had questions about rules an safety of my kid being there not under my supervision this Place not for my family

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★ 5

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★ 5

Great cycling sessions with Mich, intense, encouraging, tough, great, awesome! Thanks Mich!!!

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★ 5

24 Altadena is my home gym, I take cycle classes with Mich 4 days a week and never skip a class unless I have to! I also take her camp 24 classes. She’s kind, patient, has a great personality, just an amazing trainer! Highly recommend working with her!

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★ 5

I absolutely love the Altadena community! You truly feel the healing and community especially after the fires. Classes with Mitch like Cycle and camp 24 really hold me accountable to do my workouts! Take your classes with MITCH !!! Truly a great experience.

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★ 5

I’ve been coming to this gym for 9 years and Desiree is the best employee I’ve encountered here. Works hard, friendly, great attitude and resilient. She should be promoted!!!

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★ 5

mat is great

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★ 5

Mat was wonderful helping me set up a Personal Trainer. He was very professional and kind. Looking forward to returning to 24 Hour Fitness Altadena.

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★ 5

Diego helped me checkout the gym. Was the best!

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★ 5

Tony was great, the gym is very clean and machines are great!

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★ 5

Mark is always late but when he shows up he shows up

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★ 5

Tony and Rabeh are what make this gym so special, they strive to make sure all members are welcomed and enjoy their experience at the gym!

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★ 5

Robby was great

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★ 5

I really love this 24 hour just because of its workers , especially desiree. She keeps the gym very clean and organized also she’s very welcoming and goes above and beyond. I’m a morning person so I’m usually at the gym at 5 am and can’t complain about it here.

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★ 5

I always appreciate coming here and Desiree is always at the front desk so courteous kind and helpful. I will tell you that I have a choice between coming here and Glendale as I live right in the middle between the two and I always prefer coming to this location because of Desiree

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★ 5

Matt Ballash is an excellent customer service guy! So nice and he always got on a fit

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★ 5

Matthew at the front desk is a good kid, and he gave a great tour

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★ 5

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★ 5

Chill gym to get a pump in. Diego and Andrew are the real ones 👍 they even helped me set up a coaching session and recommended me a new preworkout to try!!

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★ 5

Great and clean and love the basketball court

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★ 5

Diego and Derick are the real homies, someone give them a raise ASAP they're the only reason I come back in

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★ 5

Had such a good experience from the moment I walked in. The gym is super clean and well maintained. The staff was so welcoming and answered all my questions. I’m so glad I decided to join just in time for summer. I will definitely recommend this gym to family and friends.

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★ 5

Friendly staff shoutout to derick always greeting me with a friendly and positive attitude!

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★ 5

One of the most friendly gyms i’ve been to, everyone is so helpful and motivating. The front desk staff is always able to help solve any issues and questions I may have. Management is also awesome with Tony and Rabeh always having my back!

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★ 5

This establishment has been a staple in the community for years and the people / staff are nothing short of amazing.

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★ 5

5 Stars – Top-Notch Gym Experience at 24 Hour Fitness Altadena

I’ve been to a lot of gyms over the years, but 24 Hour Fitness in Altadena stands out as one of the best. The facility is always clean, spacious, and well-organized, with top-tier equipment that’s consistently maintained. Whether you’re into free weights, machines, cardio, or functional training, this location has everything you need.

The staff is friendly and helpful, creating a welcoming atmosphere from the moment you walk in. The gym never feels overcrowded, even during peak hours, and there’s a great community vibe that keeps you motivated. I also appreciate how the layout allows for focused workouts without distraction.

Bonus points for the locker rooms and showers—clean, modern, and stocked with essentials. Whether you’re a beginner or a seasoned lifter, 24 Hour Fitness Altadena delivers a premium fitness experience.

Highly recommend!

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★ 5

Rabeh is absolutely amazing! He makes coming to the gym that much more enjoyable. He always has a smile and is willing to answer any questions patrons may have. Altadena is lucky to have him.

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★ 5

I've been hitting up the 24 Hour Fitness in Altadena for a bit now, and it’s been a solid experience overall. The gym has a good layout with plenty of machines and free weights, so I never feel like I’m waiting around to get my workout in.

The staff is cool — friendly, approachable, and they keep the place running pretty smoothly. I really appreciate the extra amenities like the pool and sauna; they’re a nice bonus after a tough session.

It’s not the flashiest gym, but it’s clean, functional, and gets the job done. Definitely recommend it if you’re looking for a reliable, gym in the area

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★ 5

This gym is my happy place. The staff is so friendly, they have plenty of machines, and they keep em clean. Great management.

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★ 5

This has been my go-to gym for the last few months. Amazing customer service. The staff is always attentive and helpful. The gym is clean and fully equipped. You can definitely see that it’s being managed exceptionally well.

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★ 5

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★ 5

The team members really do their best to make every person feel welcome!! The equipment and workout floor is so much cleaner here.

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★ 5

Rabeh was a great help getting me set up with memberships

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★ 5

I’ve been coming here for years I like the staff very welcoming i even work here for a time because I enjoyed the community of people here

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★ 5

Best gym in the Tri-state area! Recommend going here plus all the staff are really cool! Diego helped out a lot getting my account starter. Excited for this new journey!

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★ 5

Todo muy bien. Desire y Lucy me a ayudado y Diego también fantástico que hablan español amables personas

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★ 5

Love training here, the environment, people, energy and support is amazing. Whether you train seriously or just for a bit of fun everyone is friendly and approachable. The entire community was so nice and welcoming when I started.The gym has a great variety of equipment, the coaches are amazing. Tony and the staff are always so welcoming. Would highly recommend this gym.

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★ 5

I'm very pleased with my experience! I'll be in town for only a short period and needed a shorter membership. Rabeh gave me a good tour and helped me get the right membership for my needs. Thank you, Rabeh!

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★ 5

The Altadena 24-Hour Fitness is a nice gym, convenient parking, friendly folks. Ryan Briggs is a great trainer: knowledgeable, friendly, and loves talking tech, AI, movies, and books!

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★ 5

Best personal trainer is Mich,,she'll bring out the best in you and keep you motivated

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★ 5

Personal training is excellent!

I got very honest with myself several years ago and finally admitted I’m not the sort of person who will just go willingly to the gym. I need a trainer to get me out the door, and once I’m at the gym, to keep me progressing and focused. Mich S. at 24 Hour Fitness in Altadena has been doing that for me for quite a while now, and I could not be more pleased! She’s knowledgeable, personable, and funny. (And I’ve learned more about football—the English kind—than I ever imagined I would.) She’s proven her skill and adaptability by designing workouts tailored to my specific needs, e.g. when I broke my wrist (*not* at the gym) and wanted to continue working out as soon as my doctor cleared me to do so. Simply put, she’s everything I need and want in a personal trainer.

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★ 5

Great environment, great staff, especially trainer Michelle. She teaches cycling, camp24 and is a private trainer as well. The cycling classes are incredible, it's the type of workout you really wouldn't be able to get on your own. She offers private training as well and is an incredible coach and mentor, she makes it worth coming to this location!

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★ 5

I am a senior woman with balance and knee issues, and I highly recommend coach Ryan Briggs for personal training. He has been working with me for a while now to improve my balance via stabilization exercises and to increase my strength and muscle tone by strength endurance training. Ryan is personable and very knowledgeable about fitness and health. He has definitely helped me.

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★ 5

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★ 5

I am writing this letter to provide my highest recommendation for Ryan Briggs as an exceptional personal trainer. I have had the privilege of working with Ryan for over 20 years, (yes 20 years) during which he has demonstrated unwavering dedication, expertise, and professionalism. Throughout this time, Ryan has played a vital role in helping me maintain my physical health, overcome challenges, and achieve my fitness goals.

Having worked with numerous trainers over the years, I can confidently say that Ryan stands out as one of the most committed and effective fitness professional I have encountered. His extensive knowledge of exercise science, combined with his ability to tailor workouts to my specific needs, has been invaluable. Whether I faced physical limitations, injuries, or other health concerns, Ryan consistently adapted my training regimen to ensure I remained safe while still progressing.

Ryan’s dedication goes far beyond simply guiding me through workouts. He takes a genuine interest in my well-being, always demonstrating empathy, patience, and encouragement. His ability to motivate while maintaining a positive and supportive demeanor has been a key factor in my long-term commitment to fitness.

What impresses me most about Ryan is his adaptability. Over the years, as my fitness needs evolved, he consistently adjusted his methods to meet those changing demands. Whether I needed rehabilitation exercises, strength training, or flexibility work, Ryan always designed effective and engaging programs that delivered results.

In addition to his technical expertise, Ryan’s interpersonal skills are exceptional. He maintains a professional yet warm demeanor that makes each session enjoyable. His ability to build trust and rapport has fostered a productive and positive training environment, which has been crucial in my ongoing fitness journey.

I wholeheartedly recommend Ryan Briggs to anyone seeking a dedicated, knowledgeable, and compassionate personal trainer.

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★ 5

This gym has all the equipment you would want, but the best part is the fantastic trainer I work with - James B. aka Ryan. Highly recommended, especially if you are trying to recover from an injury and get stronger. Ryan is great to work with and very flexible with scheduling.

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★ 5

… The gym is huge and very well equipped. If you’re looking to train with a trainer, Ryan is a hugely knowledgeable and experienced trainer who really thinks through your plan and modifies as you make progress. 5 stars.

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★ 5

Love coming to this gym! It’s really clean, has a nice view, and equipment is well maintained. They also have very friendly staff. Renato is a trainer there and I highly recommend him if you’re looking for a push in your fitness journey!!

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★ 5

Mich has been my trainer for over 10 years. She is the best!

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★ 5

Mitch, one of our instructors is very
motivational, she make sure that
we have our proper form when exercising, and make sure we operate equipment safely. She
made the class/program
challenging and most of all fun.

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★ 5

Of all the 24 Hour Fitness locations I've experienced in my 16 years as a member, Altadena is undoubtedly my top choice. It consistently surpasses others in cleanliness and upkeep. The gym's modern, functional machines and plentiful parking are definite pluses. But what truly sets it apart is Mich's cycle class and training sessions. Her punctuality, expertise, motivating energy, and engaging personality make her an outstanding and unparalleled instructor. If you're serious about your cardio or fitness, you won't find better. I'm proud to call Altadena my home gym.

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★ 5

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★ 5

The community at 24 Hour Fitness Altadena is what keeps me coming back. Everyone’s so welcoming—Tony and Rabeh at the front desk are always ready to help with a smile, and the members are friendly and supportive.

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★ 5

I love the Zumba class on Sundays!

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★ 5

Love this gym! Tony and Rabeh at the front desk are super helpful—always friendly and quick to assist with any questions. Highly recommend!

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★ 1

really bad service we have to way for long time the asian guy in the front never help us

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★ 5

My local club. I've been going here for 2 years noe and I've never had an issue. Real friendly community and staff and all the necessary equipment for a good pump and proper recovery!

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★ 5

Great gym, great staff, very friendly and great environment. Totally recommend for anybody looking for a nearby gym

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★ 5

I love this location!
Awesome staff and support. I was nervous when started but I enjoyed after coming and meeting people in the community. I bring family here and also have great experiences. This is my second home . Totally recommend. Not mentioning.. there always space when I come around.

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★ 5

What a special place this club is. Had the opportunity to go and catch a workout and WOW what cool spot to catch a work out in. Set up was chill, cardio down stairs and weights, classes and basketball court upstairs. What I really enjoyed was the all around vibe, Diego and Lucy were super friendly and welcoming got me checked in and rung up my pre workout quickly. The people working out were also very nice. Everyone looked like they knew each other talking to one another. When I asked to use a machine Dawn was very nice and offered to allow me to work in! Apparently she’s a regular and introduced me to her group of friends who were also very nice and welcoming.
What a unique gym they got out in Altadena. If you’re in the area go check them out!

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★ 5

Samir stands out as one of the finest fitness trainers I have encountered. Unlike others, he takes a genuine interest in my mental well-being, not just my physical appearance, which I find incredibly valuable. His extensive knowledge makes him an exceptional trainer, and I truly appreciate having him guide my fitness journey.

Source: Google

★ 1

Needs to be open till at least 11pm or midnight. 8pm on the weekends is really early close. New Year boom too leaves no room anywhere to even do a floor work out. Spend most of my time waiting for "gym couples" or the high school hang outs for machines. 24hr hours would be great for a gym that's supposed to offer 24hr service. Might as well join any other gym..

Update: October 26 2024 .. there are MANY machines from the cardio downstairs to the cable machines upstairs that are broken and remain broken for months. The cushions on machines are torn, not tearing... they are trashed already... gym smelled like straight piss like if it was a homeless encampment... got so nauseous couldn't finish w/o.. asked guy next to me if he smelled it too and right away he said yes... gf said downstairs smelled like straight diaharea(not over exaggerating) .. no punching bag area like the burbank has.. all the young workers here do nothing besides talk to each other or on their phones... if you want service you better be attractive or you won't get the workers attention... EVERYTHING is dirty! No cleaning solutions available to clean. This gym acts like it ain't 2024 and we aren't in LA where there is literally THOUSANDS of other gyms... leaving 24hr for good and joining a small private gym. This is a WARNING to newbies coming to 24hr. Corporate of 24hr, you need to do better. I pay $300+ for my annual membership when I get the same service or LACK of service with the member that pays only monthly. TAKE YOUR MONEY ELSEWHERE. I've been a member here for 2yrs and this last year it dramatically went down when it was already down. I believe new management from when I started and new front desk young kids who probably have never worked a real job in their lives yet. Unprofessional.

Update: Annual membership ended so I did NOT renew & have joined a smaller local gym, which machines are well kept(no torn cushions or grips & move smoothly) , staff at my new gym 100% nicer and more efficient & my membership fees are waaay less then 24hr fitness. Also has 2 hydrotherapy chairs for members... take yourself and your money else where then 24hr fitness

Source: Google

★ 1

Spoke to supervisor Roby regarding my account. Was very aggressive didn't offer a solution. He kept raising his voice he said it was to make a point. Verry rude

Source: Google

★ 5

Source: Google

★ 1

Si esta muy descuidado y sucio la sauna y el vapor todo el q se encarga de la limpieza no sirven y nose por q ponen 24hh y no es 🤷

Source: Google

★ 2

I used to go to this location before, about 10 years ago. It was great. I remember it being really clean, the bathrooms, the sauna and the steam room. Now, it is so bad. I recently went to the steam room and I had to leave within minutes because I can tell there’s even mold growing in there. Seriously disgusting. At least they changed the wood for the sauna so it smells better but it is also always a mess. Also, the machines are usually broken, there’s not that much variety. They are missing many exercise machines that they have at other gym facilities and I can’t believe it is still as expensive. I only go here because it’s the closest (and the classes are great) otherwise I would’ve kept my membership at “the other” gym.

Source: Google

★ 5

It’s a great gym 10/10

Source: Google

★ 2

Like all gyms, it needs regular maintenance on its' cardio equipment but I can live with that since there is always more available than not. However, there is no excuse for the filthy condition of the mens changing room, bathrooms and showers. Today most the shower stalls had no shower heads...I found one besides the handicap stall. Mildew is present on the tiled walls. Bathroom stalls are generally disgusting. I'm sure the health department could spend a whole day just in this area. The good news is, I've visited other 24 Hr Fitness locations nearby and they are worse! I don't understand what happened to this company but it is sad.

Source: Google

★ 2

The club is always dirty! The garbage cans are always overflowing, and the paper towel dispensers are consistently empty. There are always paper towels on the floor by the gym equipment. The bathrooms are never clean when I go, and the same toilet and sink have been broken since I joined the club. The locker room floor is always covered in hair and dirt. The sauna floor looks like it has never been cleaned. I regret purchasing a membership here because I can't stand how gross the club is.

Source: Google

★ 1

Source: Google

★ 3

I just started coming back to this gym and it’s really dirty.

Source: Google

★ 1

I have been coming to this gym since '06 when it first opened its doors. I use to love coming here because of the friendly staff and great workout environment! I hate that it closes so early, 10p.m. Monday - Thursday and closes at 9p.m. on Fridays and 8pm Saturday & Sundays. I wish they were open 24hours like most other locations. I wish the limited hours were my only complaint, the management seems to not care much about the members experience. It's bad enough that the gym closes early, but they seem unable or unwilling to have the sauna running until the closing hours, at least they could do is give the members that to look forward to after rushing to get to the crowed gym, trying to rush through their workouts as best possible only to get to the sauna at 9 pm on a week day to be told by other members that the sauna coils shut off at 8:55 p.m. I hope they can just get back to doing the bare minimum, at this point that would be an upgrade. None of the staff walk the gym to pick up weights or clean up they have really let the gym turn into a dump as of late.

Source: Google

★ 5

Source: Google

★ 1

Been comming to this gym for years and i feel this gym doesnt get enough support from the higher ups of 24hr Fitness. I have been out the gym for 6months and the day i return the chest fly machine was broken and there is only one chest fly machjne that is always taken . Also for my cardio i usually do the stairmaster and only 1 out of 4 machines was working the other 3 machines had out of service signs and of course the one machine was beinf used at 6am while others were waiting to use it. As a customer we pay good money for out membership and i believe we deserve better quality equipment that works .

Source: Google

★ 2

We have been members for a year and we’re leaving this gym. There are always at least three treadmills that are out of service, the hand sanitizer / paper towel stations for wiping down equipment are often empty, and the gym generally smells bad.

Source: Google

★ 1

Been coming here for a while & honestly there’s only been a decline in regards to the quality of this particular “24 hour” fitness. Hours being reduced, a constant change of equipment from old equipment being broken, layout of the gym causes it to be extremely crowded most of the time, especially at peak hours, list goes on. Positives include that it is an ideal location for those of us who don’t want to drive to the Colorado location, pay for parking, whatever. Usually not super crowded in the mornings if you’re a morning person, free parking with plenty of spots, treadmills have been kept in good condition recently, good variety of equipment including two Olympic squat racks. Unfortunately, the layout, the small variety of dumbbells, & many other factors outweigh the positives. In regards to the community that goes here (not the gyms fault) some of you need to check your pride at the door. That goes for the patron who is just sitting on a bench on their phone for at least 15 minutes while half of the gym is waiting for a bench to open, this also goes to the crowd of patrons who train in a group of 8 people as if this is gym class or the NFL draft by hogging 3 different machines at the same time. Also, if you can’t carry a dumbbell from the free weight area to the turf area & back, don’t bother taking the dumbbell to the turf area to begin with if you’re too weak to return it to where it belongs. Staff here is great, no complaints about any of them whatsoever, from the desk staff to the cleaning crew, they’re all pretty friendly. Godspeed Altadena

Edit: 1 Star now, staff lets homeless individuals inside in the evening & they just hang out in the restroom. Machines are poorly maintained, one of the cable machines was out for at least 2 weeks before one of the staff members noticed. Laughable

Edit on 9/23: Zero star at this point, don’t bother coming if you plan on having a good leg workout, the machines they have are just different variations of the machine next to it: leg press, leg extension, leg curl & keep in mind majority of these machines are poorly maintained as they never get checked on unless they are completely inoperable & take weeks to months to be repaired. Better off going to the Colorado Blvd location for leg day or just signing up for a different gym altogether.

Source: Google

★ 1

You need to think twice about joining 24 Hour Fitness! At the Altadena facility in the men's shower room there's 7 showers, 2 of them have NO SHOWER HEADS, one DOESN'T HAVE an on-off-temperature controller, NO SOAP in any soap containers and the FLOORS AREN'T SWEPT! And talk about false advertising no where near open 24 hours per day. It's CLOSED AT 8pm and DOESN'T OPEN UNTIL 5am. That's 9 OUT OF 24 HOURS WHEN THE FACILITY IS CLOSED. Lastly, you talk to the manager there and ask them how long does it take to replace a shower head? They say it's not up to them it's up to the COOPERATE OFFICES and they typically DON'T RESPOND for 2 or 3 MONTHS TO ATTEND TO NEEDED REPAIRS!!! THINK TWICE BEFORE BECOMING A MEMBER!!!

Source: Google

★ 1

Source: Google

★ 1

Broken equipment for months on end. If you want to do cardio, don’t count on getting a machine unless you like the bike or elliptical. Thousands pf empty of those all the time. Only 2 of 4 stair masters working since January, and then today I come in and only one stair master is working after months of complaining. If you go to the Burbank location you will get pick pocketed and the Glendale layout is ugly and I had a bad experience with the manager there.

Source: Google

★ 5

Source: Google

★ 1

Old machines , no paper towels or spray to clean the machine , they take a lot of time to fix one machine , for all the money they are getting the should buy new machines , the front desk workers keep on their phone doing nothing , the same thing with the trainers , I saw one tall guy training people and he doesn’t pay attention to the client , he pays more attention on his phone . Considering to look for another gym

Source: Google

★ 3

I think 24 hour fitness is a bit of a branding mistake as this facility closes at 9pm. The equipment is pretty trashed, every single machine is rusty and none of the weight pins stay locked. Some don’t even have pins so you have to swap them from others. It’s pretty bizarre how dirty and kinda run down it all is. Then again, it all works for the purpose… lift heavy things and get stronger.

It would just be nice if it didn’t feel like I would get a simultaneous staph infection and tetanus just from touching half the stuff in there.

Source: Google

★ 3

Just signed up recently and the gym is generally clean with open equipment. The locker room could use some work and it's crazy to me that there is no place to fill a water bottle—but there are plenty of drinking fountains that nobody ever uses. A little bit of maintenance and the MOST BASIC amenity of a water bottle filler, would make this place way more enjoyable.

Source: Google

★ 1

I have been a member of this gym for a long time. In the past few years this gym has gone down hill terribly (see photos). The gym is always dirty, the equipment is falling apart, the locker room, sauna and steam room are filthy dirty, the showers are horrible with broken shower-heads, ripped curtains with lots of mold , rusted bars in the showers , glass in the shower rooms have mold, the walls also have mold. It seems like they never clean them because it smells horrible, the floors are muddy dirty, the sitting benches in the sauna are broken, dirty, stinky and falling a part. There is rust , mold and dirtiness everywhere, the pool floors used to be light color but now they look black from accumulation of dirt. The tile floors everywhere are grossly dirty. No one cares about keeping this place clean or in decent conditions. I have spoken to the new manager about these issues and he is alway coming up with excuses blaming the members for the filth or the breakage of the equipment but does nothing to repair things. The steam room has been broken for over a month, he blames the members. There was no hot water for weeks. Literally I think it was over a month with no hot water and this is in the middle of winter. Management just shoved me off . Nothing gets done to make this gym inviting or safe for its members. It is embarrassing to blame the members for the filthiness or the breakage of equipment. Just look at the photos and you decide if this is an unsafe and unsanitary place to workout at. Most shower heads are broken, curtains are infested with mold , falling off the bar, and many things are rusted. Anyone that wants to shower should wear a mask to protect him/her self from harmful contaminants in the shower's. I’m surprised no one has called the health department

Source: Google

★ 5

❤️

Source: Google

★ 1

The dirtiest and most unkept gym on the planet.

1) Equipment and floors unkept. Cleaning equipment (paper and liquid) to wipe off the machine before and after use is consistently empty regardless of the time of day.

2) Font desk employees playing on the phones or hanging around chatting instead of tidying up and paying attention to members need. A specific instance, front desk employee watching a movie on his phone at 6:30am while all cleaning equipment bottles sat behind him on the desk and we had to grab the bottles ourselves.

3) A gym without hot water is a restaurant without napkins. Enough is enough! An immediate urgent attention needs to be executed to this location.

4) Restrooms are consistently dirty and unkept and smells of odors - a center of disease 🦠

5) Coach and train the employees on basic fundamentals of customer service and corporate take ownership of touring this facility to ensure its meeting the code of operations.

Lastly, while this is not inclusive of all issues, it’s a start to get to a standard optimal level of operation. I don’t need apologies - We need SOLUTIONS!

Source: Google

★ 2

Can we bring back the “24” in the 24 hour fitness please?

Source: Google

★ 1

Like the other reviews mention...what's going on with the gym not being open on time by the opener. The gym hours are already limited and not actually "24 hours" so members waiting outside for the gym to open is wild. Everyone waiting in the morning should be given free protein bars or something because that's not cool.

Source: Google

★ 1

I am sad to have to cancel my membership. I come during the mornings and for 4+ mornings I show up to find people waiting outside because the staff is late. If you can't open on time please shift your hours.

Source: Google

★ 5

The gym is clean, with tons of machines, free weights, treadmills, elliptical, etc. They will have anything you would want and more. They also have pool, hottub, steam room, and basketball court. The location is great, the parking is easy, and the staff seem nice.
I would recommend doing a 3 day trial and going in to talk to someone about signing up. They do have great deals.

Source: Google

★ 5

Busy place

Source: Google

★ 5

Source: Google

★ 1

From police sheriff visits to their parking lot due to car thefts to pot smelling restrooms to dirty facilities to rusted pipes and faulty equipment, etc: this place is one of the worst Managers just walk around with a spray aromatizing bad smell

Source: Google

★ 1

Legitimately going to start looking for another gym. The staff are great but outside of them, this gym continues to decline in quality. Couldn't finish my workout today because there was no way to wipe down any of the equipment upstairs because there were no paper towels and all the spray bottles were practically empty. There are only 24 treadmills and the same 4 or 5 treadmills have been out of service for nearly a month (that's 20% of the equipment). Yesterday, I tried to wipe down the elliptical machine I was using and it was absolutely filthy. It's January, aren't gyms supposed to be putting their best foot forward?

Source: Google