★ 5

Hank at the Carlsbad Palomar site took the time to straighten out a relatively complex issue whereby 2 people with the same name somehow got mixed together and discharged on a credit card. He was patient and very helpful. Thank you.

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★ 1

They charged me without asking after telling me multiple times that my service doesn’t renew. Also, it’s just a bad gym in general. But so is every other gym in this area.

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★ 5

My go-to gym in the area. I have two observations (1) they have only one lateral raise machine and you sometimes have to wait for it. (2) the change room , urinal area needs to cleaned more often because it gets heavy use. Otherwise. it is an outstanding gym.

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★ 5

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★ 5

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★ 5

Irina Kameneva is an outstanding Zumba and Zumba Gold instructor who brings infectious energy and passion to every class. Her creative, easy-to-follow choreography makes workouts feel like a dance party. She fosters an inclusive, uplifting atmosphere that welcomes all skill levels. Irina’s clear guidance and encouraging vibe keep everyone motivated and engaged. If you want a fun, effective Zumba experience, Irina is the best!

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★ 5

Great service and environment

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★ 5

Great place to workout

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★ 5

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★ 5

Kellie Kaseburg is one of the best instructors at 24 HF Carlsbad! I take both her Combat and Pump classes, and every session is challenging, energizing, and incredibly well-structured. Her teaching skills are top-notch — she explains movements clearly, keeps the energy high, and pushes us just the right amount to go beyond our limits. She is perfectly coordinated and fluid in her movements, it sometimes feels like she invented the class. If you want a fun, intense, and rewarding workout, Kellie is the one to follow. Thank you, Kellie, for inspiring us every week.

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★ 3

Reverted back to 24 hours weekdays!

Still hope corporate reinvests in bathrooms and cleaning at all locations. Other locations are so rough this particular location is acceptable.

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★ 4

Nice gym overall. I just wish it was open 24 hours, 7 days a week!

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★ 5

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★ 5

Excellent

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★ 5

Great experience... clean gym... working pool and spa...
A very professional gym manager and great crew

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★ 5

Luis is the man, totally helpful and ethical. These guys take care of you been a member forever

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★ 4

They have recently brought workers in to catch up on equipment repair which was much needed. Would have given 5 stars if the upstairs equipment and floor were scrubbed down. It's been 3 months that I noticed. I told front desk 2 times. :(

Everyone is very friendly and helpful!

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★ 5

Luis G is awesome! With his help I was able to get a year at my own preferred locations at a great deal. Very polite and professional.

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★ 1

This company charged money from my credit card without my Approval notice , I just wanted to try for one month and then make decision, but they already took the money in the second month before i notice, What kind of logic is this? I called my friend He has a Membership with them as well, unlluckily, same bad experiences happened to him. Is this their way of making money?

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★ 1

It's a 16 hour fitness. Other close locations don't have the same amenities (namely: sauna), so the limited hours at this location aren't replacable by driving a few more minutes to a different location.

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★ 1

This has to be the worst gym in north county. It is extremely dirty, multiple cardio and weight machines are broken, and the same equipment has been in place for 20 years. Please sell this place already.

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★ 2

Appreciate some staff (Jake, Bill) and cringe at others. This gym is not well run, but it's [usually] open. I've made LOTS of suggestions that fall on deaf ears

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★ 5

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★ 5

Clean Gym... who dis?! Thrilled to see this gym step up their facility in cleanliness! Thank you to the staff (Jake) who are putting in the extra effort to keep the gym clean and a pleasure to workout in!

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★ 5

Working with Michael is a great experience. He knows the equipment and understands human body. He is not pushy or arrogant. Very cool and positive dude.

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★ 5

Friendly employees, excellent exercise equipment

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★ 5

MY GOOSE-EGGS I really wish I lived/work closer to this 24hr. This was the closest one on my way up north when I came through. I was pleasantly surprised.
The difference I immediately noticed from so many other 24hr fitness I’ve been to:

1: the parking lot is impeccably clean
2: the women’s locker room looks like it was recently remodeled. Now, it could be that all the other ones were that crappy that it made this one look nicer but it really was squeaky nice. Clean! Like you can smell the clean when you walk in
3: the showers weren’t dirty.

Honestly I think I was just thrown off by how dang clean this place was that I may have just walked around admiring lol

Whoever they hired to clean this place needs a raise or whoever owns it you can obviously tell they care.

I swear the other 24hr fitness really needs to step up their game when it comes to cleanliness. Even the sauna smelled great and not like someone was baking pepperoni with their dirty feet in there.

My review is based on cleanliness and I get this is a fitness center so it’s half missing the equipment part but I didn’t have the time to do a full workout. I only did a quick ab burnout, sauna and then showered. It is on the smaller side of the ones I’ve been to. But geez LOVE the pleasant surprise of how clean this place was (which should be the standard and not a relief but c’est la vie I guess)

I also came through towards closing on a Sunday evening and it was only a few people there.

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★ 5

Irina lights up the room… She’s so sweet and very passionate with what she do.

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★ 5

Bristish Swim School is amazing. My 6-year-old boy loves his swimming class.

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★ 5

Excellent service

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★ 5

Today was my first personal training session. I was lucky enough to get to work with Ryder. His positive and personable energy made today’s workout fun but brutal. 10/10 would recommend!

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★ 4

They have a lot of equipment which is good. However, when something breaks, it takes them a long time to get it fixed.

The locker rooms can be cleaner. Overall, staff is friendly and courteous.

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★ 1

I’ve had my membership with them for over a year. I recently found out that I accidentally restarted my own membership while also starting a new membership so it was cheaper. No one ever answers the customer service line, I’ve called the gym five times now and I’ve been told the manager would get back to me. No one has called me back, and I have also gone in and just so happens the manager is never available at this location. Incredibly disappointed because they were amazing prior to that

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★ 1

5 plus year BLACK member targeted membership cancellation! New “management” Jimmy has an issue where he thinks a gym is a prison, just when hiring a cleaner was a step in the right direction, here goes good ole Jimmy. Tried to tax on extra fees after cancellation which takes time to dispute😔. Injuries, friendships made🫡and to those who I’m happy I’ll never see again do not follow me. Peace I’m out.

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★ 1

Have been a member for a long time.... have seen equipment broken for months at a time, but kept going and hoping they would fix soon. Have seen the gym very unclean, or at least only clean in the visible areas of the equipment and floors/walls, etc. But beh8nd equipment, high wall areas, bathrooms are typically dirty.

With all this, still been going because gym only 2 minutes from home. This morning takes the cake though.... Gym should open at 6:00 am, but showed up at 8:30am and gym was closed and a lot of people waiting outside. What happened? Well the manager lost the key and could not open the door!!!!! Seriously? Pretty bad 24 hour fitness. Need to step up your game or else you are going to lose members.

Source: Google

★ 5

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★ 5

Great service from Luis. 🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥

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★ 5

Luis was awesome

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★ 5

More Zumba Gold classes with Irina. She is awesome!!!!

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★ 2

Packed (I have tried from 6am- 7pm throughout the year, I typically have to wait for at least one machine, even after doing my whole workout and looking to jump in), old cracked machines, I rarely see anyone properly clean the machines after themselves, paper towels and cleaning spray is often empty, or very low, and not conveniently placed in the gym. There is a good variety of machines if you can get on them. The A/C is sub par at best. I'm bummed I paid for the year.

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★ 5

Angel's Strength Training class is a great class. I love it because the class focuses on proper movements and form. Getting stronger every week.

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★ 5

👍 nice clean

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★ 5

Devon and Baden were super helpful when I was setting up my account. The gym is great really open and has lots of good equipment and workout options. I really am looking forward to working out here.

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★ 5

Devon and Baden helped me set up my account making it super easy. They let me tour the gym to make sure it had everything I wanted. Thanks to them I can now use the gym.

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★ 5

I've been a member of 24 hr. Fitness for many years and currently a retired career Facilities Mgr. of 25+ years @ a large Office Business Complex. I visited the 24hr. Center on Frazee in Oceanside 2 days ago and was appalled over the lack of cleanliness in the locker room, restroom and pool area + no hot water in the showers. The pool and spa had very cloudy water to the point where corrected lenses in my swimming mask didn'tallow me to see the end of the pool from the opposite end. Swimming is my only use of the Facility. I'd give the site maybe a 4 of 10. When I wanted to talk to the mgr., the reception attendant, just gave me a cold "I'm sorry, there's no one here " and no further concern. TODAY, I visited the 24hr on Palomar Airport Rd. in Carlsbad...WHAT A DIFFERENCE. Easily a 9 of 10. I spoke to the cleaning attendant in the Men's Room and applauded him for the wonderful job he's doing and the pride he's taking in his work. And from what I witnessed in the balance of the Facility, it's obvious the staff cares as well as the young Lady that gave me this contact information. Night and day from Oceanside. Well done

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★ 1

Sales people only want to sale a membership not actually help.

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★ 5

Baden is the man! I came in after hours didn’t think I was going to be able to get my membership setup and he couldn’t have been more helpful. Thanks!

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★ 5

Angel is amazing! She is a dedicated instructor with a vibrant and cheerful personality. Her energy is inspiring and uplifts everyone around her! I am so grateful to have found her classes- Body Combat is my favorite!

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★ 5

Irina’s Zumba Gold class is AMAZING! I would like to have that class at least Twice a week! And yes! She’s HoT and Pretty

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★ 5

Angel at palomar in San Diego is an awesome instructor. She explains the correct poses with clarity and brings great energy to every class.

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★ 5

The instructor, Angel is awesome!!
She is passionate and inspired us every classes. She gave me lots of good energy.

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★ 5

I’m so grateful for Angel Hill! She’s an amazing, patient & positive coach who respects all types of people & levels of capability. She places a high priority on safety, making sure we are doing the exercises not only correctly but to achieve the desired effect. Our classes feel like communities & I’m a better person inside and out thanks to Angel!

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★ 5

Angel's pilates class is incredible

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★ 5

I go to 24 hours gym for years, love it! Angel is really a great trainer!

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★ 5

While the overall facility at 24 Hour Fitness Sport on Palomar, in Carlsbad, has room for improvement, this 5-star rating is for their MODUS program, specifically, for Angel’s classes. Her 6:00 AM and 8:00 AM sessions are consistently energetic and perfectly balanced between fun and challenging workouts. She brings a motivating presence that sets the tone for a great workout and an even better start to the day.

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★ 5

Great instructor! FUN, SAFE and KNOWLEDGEABLE!

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★ 5

24 Fitness at Palomar offers great classes.

Angel is THE best Pilates instructor ever! She really knows her stuff and understands how every exercise works the body! She ensures you use proper form so you get the most out of every movement! Every class is different so you never get bored!

Kellie’s combat classes are the best! Not only do you get a great total body workout but it’s FUN too! Kellie is high energy and inspiring. Even as you start to tire out , she keeps you revved up, and always gives pointers to improve your form so you get the most out of your workout! I follow her to whatever gym she teaches at!

I can really see and feel improvement in my body!

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★ 5

Kellie is absolutely amazing instructor! Best I ever had. She is a super human who motivates and makes you push yourself.

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★ 5

Kelly and Angel ate so so so great body combattets. Love going to their classes.

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★ 5

Angel pilates class is amazing! Her knowledge and dedication is incredible

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★ 5

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★ 5

I am so grateful for Angel & discovering Pilates! The thoughtful training Angel provides has improved my balance, tone and flexibility! Please include more Pilates options with Angel❤️

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★ 5

Kellie is so inspiring and makes sire each petson does their best

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★ 3

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★ 5

I take Kellie’s BODYCOMBAT class every Friday if I am able, and I love it!! She brings the energy and always has awesome mixes of music! She is also so motivating while she gets us to challenge ourselves!

I have taken Irina’s Zumba class as well and her positive attitude and enthusiasm makes me smile! She makes everyone feel loved and excepted whether you feel like you can dance or not!

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★ 5

Angel’s classes are top notch. She is an amazing instructor and teacher. She not only says what to do but also what not to do and why. She really cares about doing movements correctly and with what each person can do. I’ve been taking classes for over 30 years and she is the best instructor I have ever had regardless of which class body pump, cardio kickboxing, pop Pilates, Pilates. She is a wonderful individual with lots of positivity and enthusiasm. We LOVE her.

Source: Google

★ 5

Angel’s pilate class in Carlsbad is phenomenal. Such a great workout and she’s an amazing instructor.

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★ 5

Angel is so awesome! She’s got great energy and really loves her students!!!! I love her Pilates and combat class!!

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★ 5

I love Angel’s Pilates, bodypum, and body combat classes. She is such a wonderful and dedicated instructor I’ve ever had!!

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★ 5

Angel is truly one of the best instructors I’ve ever had the pleasure of taking a classes with! She teaches both Pilates and Body Pump at 24 Hour, and every single session with her is a perfect mix of challenging, energizing, and fun. Her positive energy is infectious — she’s incredibly sweet, encouraging, and genuinely cares about everyone in the room.

What sets Angel apart is her deep knowledge of movement and form. She always takes the time to offer modifications or guidance to ensure you’re getting the most out of your workout safely. Whether you’re a beginner or more advanced, she makes everyone feel welcomed and empowered. I highly recommend taking her classes if you get a chance!

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★ 5

I Love Zumba classes. So much of great energy and fun. It’s one of my favorite ways to exercise.

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★ 5

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★ 5

Angel is the best!

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★ 5

Fun, energetic, experienced, love the workout!

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★ 5

I have a trainer named Angel. I have had different trainers but she, by far, has been the best. She is the reason I go to 24 Hour Fitness.
Thank you Angel for your guidance and help.

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★ 5

I love taking Pilates class with Angel! She is absolutely amazing and always brings the best energy to all her classes. I take pop Pilates Monday and pilates Tuesday and Wednesday! I’ve been doing her classes for a little over a year. I was immediately hooked after my first class.

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★ 5

I took Megan‘s 1030 yoga class today, Tuesday, May 29. It was awesome. She is a wonderful instructor and knows exactly what she’s doing.

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★ 5

Angel is really energetic and all her classes are full of enthusiasm. Her knowledge about every class is great.

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★ 4

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★ 5

This gym is always clean and stuff members are very friendly. Have a great yoga class too!

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★ 5

Angel, Kelly and Miriam are INCREDIBLE instructors! Between zumba, body combat, strength training and even barre — they got all the bases covered! Plus — great place to make friends 🎉

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★ 5

Angel is a wonderful knowledgeable trainer. She does a great job with Modus and her other classes. She knows alit about correct form.

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★ 5

Angel is the reason I continue to go to 24 hour fitness! She the best instructor!

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★ 5

Angels classes are the best! I love modus and studio classes. Her classes keep me motivated to keep coming several times a week for over a year now!

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★ 5

Angel always starts the 0600 MODUS classes very energetically and ensures everyone is doing the exercises correctly while maintaining a positive environment

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★ 5

Angel is amazing, her MODUS and body combat classes are fun, it has made me feel stronger and supported. She creates a great environment with every group and encourages everyone to enjoy the class.

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★ 5

Angel is the best!!
I love all her classes!

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★ 5

Love this facility, friendly staffs and excellent coaches. My favorite coach is Angel. I have her in modus and now body combat. She’s fun, and motivating! I really enjoy her classes all the time.

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★ 5

I practice Pilates with Angel at least 3 times a week. She’s such an amazing instructor. Always positive and changing each class to challenge each of us at our own level!

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★ 5

Angel is amazing for BodyCombat and BodyPump!

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★ 5

Angel is the best and is the reason I stay at this gym so informative and fun while working me out hard as you can tell by my red faced photo! Christy Pacheco

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★ 5

Got my membership fast and easy no hiccups and even got a tour around the gym thanks to Devin from 24 Hour Fitness

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★ 5

Angel is truly the best! Her classes alone are worth joining this gym

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★ 5

I love Angel’s classes. She is always so energetic and always eager to help everyone.

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★ 5

Angel’s class is great as always
She is the best

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★ 5

I always enjoy Angel’s Pilates classes, they are informative, fun and challenging. Best workout ever!

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★ 5

Angel is the most inspiring and fun instructor. She is so knowledgeable. Love the Pilates class

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★ 5

Thank you so much Angel! Your Pilates classes have added a new dimension to my physical and mental wellbeing! My strength and flexibility has definitely increased! Your teaching expertise is invaluable! And I love your sense of humor! Thanks again!

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★ 5

Angel is my personal trainer. She’s so amazing as she modifies my workouts for me. I’m 72 with multiple old injuries. She has helped with my pain., made me stronger which gives me more confidence ! Thankful she’s my trainer!

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★ 5

Angel is the most excellent teacher ever! I take POP Pilates and Pilates classes here. I used to go to another club. But her classes are better. I will be a regular!

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★ 5

I try to not miss Angel's Pop Pilates and Pilates classes at Palomar Airport, Carlsbad. She is not just knowledgeable and enthusiastic, but truly caring. Love her!

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★ 5

Kellie is the best! You’ll have fun while getting the best workout.

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★ 5

Kellie is an EXCELLENT instructor. She is energetic, very knowledgeable about fitness and is great at motivating the class. I take her Body Pump and Body Combat classes on a regular basis and they both are exceptional! If you haven’t taken one of her classes, I highly recommend you give it a try. I would give her a 10 star review if that were an option!⭐️😁

Source: Google

★ 5

The MOST amazing and bestest aerobics teacher Kellie!! I have been going to 24 hour fitness for 20+ years and Kellie is my favorite!

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★ 5

I absolutely loooooove 24 and KELLIE!!!!! She is the absolute best!!!!

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★ 5

Kellie is such a motivational instructor.

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★ 5

Kellie is the best!!

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★ 5

Kellie’s classes are amazing and we love her!

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★ 5

Kellie is the best instructor! 🙏👍👍👍

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★ 5

Kellie is an incredible Body Combat instructor! Her energy is absolutely contagious, and she keeps the entire class motivated from start to finish. The routines are fun and challenging. She strikes the perfect balance between pushing us and making it enjoyable. Highly recommend her classes to anyone looking to break a sweat and have a blast doing it!

Source: Google

★ 5

Kellie has the best combat class! I wish she taught combat everyday.

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★ 5

Kellie is one of the best, if not the best body combat and body pump instructors I have ever had in the 40+ years I have been doing group fitness classes!!! She is so enthusiastic, fun and well prepared! She’s the bomb!!!

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★ 5

Luis was very helpful in helping my boyfriend and I get a day pass!

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★ 5

Best place to sweat. Love it!

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★ 5

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★ 5

Clean facilities!

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★ 5

I love this gym. It is huge and has so many options for getting you in shape. I highly recommend getting some training sessions with Chantelle who's an amazing personal trainer. I love how her workouts don't make you feel like you're dying during the process but the next day you feel like she worked you good. If you want results, workout with Chantelle.

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★ 5

Luis helped me out and it was quick and easy

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★ 5

Luis was very helpful and gave us a discount on my membership!

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★ 5

Luis was super great and helpful at setting up our gym memberships. His professionalism and charisma make me feel welcome at this gym.

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★ 2

This gym is a scam. Don’t come here. The only thing I can say for this gym is that it’s cheaper but you really should just go to planet fitness.

The staff is unfriendly. One of them yelled at me for not checking in but I scanned in and they had to watch me scan in. The amount of issues I’ve had with them is absurd. They are not helpful and they all talk in a dismissive tone. Get some more people who can talk like normal humans. All they do is stand around most of the time. I wish I had a job like that where I don’t have to do anything.

The machines are not well maintained. All of them have rust of some kind. I cut myself on the captain’s chair and saw there was rust so I had to get a tetanus shot just in case.

Don’t even get me started on the water facilities.

Bottom line, this gym has to do better.

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★ 5

Angel is amazing. She clearly explains each exercise, including the muscle groups we are using. Her depth of knowledge is outstanding. I highly recommend her classes and as a personal trainer.

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★ 5

Knowledgeable, professional and personable. Researches and creates appropriate workouts to address specific needs, taking into accojny any medical issues. She's an extraordinary coach.

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★ 5

We started coming here in December of 2024 and we love it. We've never had issues with it being overcrowded and never had to really wait for a certain piece of equipment.

The gym is clean and the staff is friendly and knowledgeable. Luis is awesome by the way!

Source: Google

★ 5

Very nice gym facility. Lots of great equipment and very clean. Outstanding training with their Personal Trainer Chantelle who is patient and very knowledgeable as to what my needs are in order to reach my goals. She also has great tips and nutritional advice. I love working with her! :)

Source: Google

★ 5

This gym feels like eating mothers home made chicken soup on a stormy day… it’s feel like home! From the gm to sm, to the master coach, front desk, facility tech, everyone is in a great mood smiling and more than willing to help! Luis in sales not only made sure I got the best deals on my personal training! But even trained with me! The personal training has been next level with my trainer Chantelle. She has helped me understand how the body moves, how to lift properly, and how important diet is! Her knowledge on making someone stronger is top tier!! I highly suggest checking the gym out and saying hi to the fam!

Source: Google

★ 5

Bought 8 session with Chantelle killed my legs and also like having a gym partner pushing me love her and want more session with her in the future

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★ 5

I had my first personal training session at 24 hour fitness. The gym was incredible, staff were great. My personal trainer Chantelle Baroni is amazing she was always smiling and made me feel like I was the most important client she had ever had. The work out she put me through was next level, her knowledge about form and function with all the equipment was impressive. I left that work out feeling like a million bucks, I am definitely working with her again.

Source: Google

★ 5

I’ve have been going here for the past 3 years and could say a lot of great things about it, fun workouts and healthy training. Highly recommend 24/7. My personal favourite trainer being Chantelle Baroni, great attitude and has an eye for great exercises. Sign up! Maybe I’ll see you there 👍.

Source: Google

★ 5

Luis was super helpful friendly knowledgeable he Explain everything with detail and Guide me to choose the
Plan to best fit my needs.

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★ 5

Great gym and customer service..Luis was an awesome help.

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★ 5

One of my favorite 24 Hour Fitness locations!

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★ 5

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★ 5

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★ 5

Super helpful and accommodating!

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★ 5

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★ 5

Luis G was great! Helped me get my GFs membership set up! Quick, easy, and no pressure! Thanks dude

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★ 5

Awesome front desk workers!

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★ 5

Luis was great! Super friendly and helped my mom and I out seamlessly.

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★ 5

Luis helped me at the desk to change my membership. He was very respectful and assisted me very well. 24 hour fitness is the best! The machinery is all very well laid out and in great condition. Overall the best gym I’ve been to.

Source: Google

★ 5

Hank was really helpful and fix an issue I had with my account

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★ 5

i've been training with chantelle for just over a month now. each session she teaches me so much and gets me closer and closer to my goals. i've never felt stronger and have been surfing better than ever! shes always a delight! thank you chantelle!

Source: Google

★ 5

Love this place !! My favorite gym so far and the front desk workers/ managers are so kind and welcoming!

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★ 5

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★ 5

Luis was very helpful and informative. Could not ask for more . Awesome service

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★ 5

Luis was so helpful walking me through the facility and membership options!

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★ 1

It was 80 degrees inside, with fans wholly absent from the smaller and stuffier sections of the gym. Definitely not for me, was dizzy and lightheaded after just two exercises.

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★ 5

Baden is such a good help in this gym. Always there for any questions I have.

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★ 5

Jared is the best front desk manager I’ve ever seen at 24 hour fitness near Palomar. He’s engaging, greets everyone, and has helped me more than once with my membership. Also, Hank help me renew my membership and spend time explaining everything to me, and both guys should get huge pay raises!

Source: Google

★ 5

Great gym. There’s a variety of equipment and the atmosphere is motivating and welcoming. Baden at the front is really helpful and always open to answer any questions!

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★ 5

Lots of equipment. Staff members are welcoming and helpful. Best gym in North County.

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★ 5

The employees are always friendly and make it so that you don’t feel scared to ask questions

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★ 5

Devon was awesome. He is so knowledgeable and the entire process was seamless.

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★ 5

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★ 5

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★ 5

Impressive array of equipment and impeccable cleanness.

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★ 5

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★ 5

The tall guy Baden at the front desk was very nice and helpful!! 10/10 would recommend coming back

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★ 1

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★ 5

This is the best gym I’ve ever been to! The equipment always works, including sauna, hot tub, and pool, which always seem to be on the fritz at other gyms. The locker room and showers are always clean. The staff is super friendly and helpful. The classes and teachers are so great! I would highly recommend this location. Well done!

Source: Google

★ 5

Personal trainer Jarrett is Excellent!
Very helpful!
Helped ensure that my form is good and that I learn good form to avoid injury.
Ensured we pursue a variety of exercises for a comprehensive training program.

Source: Google

★ 1

This so called 24 hour gym is honestly terrible. The equipment is always broken, and it's rare to find anything that actually works. The staff doesn’t seem to care about anything always sitting on there phones also when you try to speak to them they are so rude, it’s frustrating when you're paying for a service that’s you just don’t get here, They will double charge your account and when you ask them they will refuse to refund you even the manager in an awful person Dennis Fletcher saw him yelling at a autistic kid then he took his headphones disgusting behavior, This happens too new members BEWARE. To top it off, it's not even actually 24 hours! The hours are inconsistent, and sometimes you show up only to find it's closed. The pool area is the worst part, though there’s this awful stench that hits you the second you walk in like someone died here, and it’s so bad it makes you want to turn around and leave immediately and vomit. It's a real shame because the idea of a 24 hour gym is great, but with all these issues, it’s just not worth it. At this location all they want is your money they will swindle you by being nice then next week or next month they wouldn’t even care that you’re a member.

Source: Google

★ 5

Clean, not too crowded

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★ 5

Great gym and relatively clean

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★ 1

Called many times at 12:30pm pressed 7 to speak to a representative every time phone just rings and rings. Not the way to do business. I have one simple question to ask would take 30 seconds to answer but they can’t even answer the phone. The gym is nice the people are friendly and helpful when you can ACTUALLY speak to them. It’s coming up on 1pm now been repeatedly calling while writing wasted almost half an hour out of my day just to ask a simple question. Someone finally answered the phone my question was if they We’re going to be open for 24 hours now That the restrictions have been lifted and the response was That there’s not enough traffic in and out of the gym so they will open when it is profitable for them. I signed up to be able to go to the gym when EVER I can throughout my day not cause it was profitable for you🤣 maybe you should change the name of the gym to “Fitness Half time for the Full price” I’m sure I’m not the only member that would like work out after 9pm. As far as traffic goes The name of your gym is “24 hour fitness”😉 traffic shouldn’t matter. 24 hour access is the whole reason I joined your gym. I’m visiting from Kona Hawaii and Planet fitness there has been open 24 hours on the weekdays. Way less traffic and SOMEHOW they managed to maintain their gym Hours. As far as being profitable that’s kind of a joke🤣🧐 I don’t think every members gym rates got cut in half because
“24 hour fitness” is only open half the time. Which BTW would have been the right thing to do. So you should be just as profitable or more cause your not running 24 hours but members are still paying the SAME 24 hour rate$$$. So Your answer Doesn’t make “ANY” sense. Pretty sad. With all that being said the person who finally did answer the phone was very friendly and professional and seemed sympathetic to my needs. I don’t leave bad reviews often but I almost had to drive down there just to get an answer to my question...

Source: Google

★ 4

Cool big location but every machine is extremely old. Most handles are worn or torn, wipes are not readily available

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★ 1

New hours are a joke. 9pm? Is this a retirement village?

Edit:

Also this club is absolutely disgusting. The men’s bathroom needs a deep cleaning in the worst way.

The hours are still an absolute joke. Place is jam packed at 9pm on a Sunday, literally twelve people in the sauna. Plenty of demand at the hours they are now closed, all to save 24 hours of pay a week. Literally $480. Unreal.

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★ 5

Awesome

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★ 4

Great gym with great staff and parking. The equipment is in need of repairing, upgrading, replacement. 24 could also do with more spin classes!

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★ 1

The sauna has been closed all month. That’s the only reason I joined this gym and now they say they aren’t going to fix it this year. Really dirty gym the sauna is all I went here for. Disappointing.

Source: Google

★ 1

The only real 24 hour location left is in Oceanside. The pandemic was 4 YEARS AGO. We don’t need to shut the gym down at 9pm anymore. False advertising and poor business practice.

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★ 5

Omg, this place is super clean and not falling apart like other 24’s, especially the one in Escondido on La Terrasa. The one Escondido is very poor managed and the restroom are horrible. Extremely lack of maintenance, plus the exercise machines are falling apart and held in a Mickymouse way. What a shame

Source: Google

★ 3

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★ 4

Great location and equipment. Recently scaled back weekend hours from 5am to 9pm.

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★ 1

A lot of broken equipment. It’s hard to find something that works . Everything so old

Source: Google

★ 1

Never under any circumstances should ANYONE use the pool or hot tub at this location. I just went to use the pool this evening and the water was dark & murky, the water was freezing cold, sand was everywhere at the bottom of the pool, and there were multiple loogies and objects floating in the water. The hot tub stinks really bad and there was foam on the surface of the water. Foam floating on the surface of a hot tub is NOT a good sign of cleanliness (PH balance issue or dirty filters). Additionally, a user of the sauna felt the need to walk laps around the pool in their underwear...Not to mention the walls are covered in cobwebs. The gym is not much better either. Most if not all of the machines are either broken or in poor condition. Avoid this gym at all costs. I came home and felt incredibly gross and disgusting. I took a long shower and drank an Emergen-C for my immune system. I'm never coming back and I'd better not be charged monthly fees until these issues are resolved.

Source: Google

★ 2

Pool water was murky and there was a mildew smell in the pool area. Hot tub and shower were lukewarm at best.

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★ 2

Nice facility with zero management. Went in at 5am opening. Women’s bathrooms were filthy. Toilets not flushed no toilet paper. Jacuzzi dirty and cold. Do not recommend joining.

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★ 3

I use the gym 6 days per week, early morning and have for several years. It suits my needs, but it does need help, or proper supervision. Restroom often needs help. Never see the janitor anymore. Lots of complaints by members. Pool problems take excessive time to cure. A machine is defective and has not been repaired: about a year ago I bled from a sharp, exposed metal piece where the insulation had chipped off. I alerted mgm. Be careful, I was told. Days ago, I was not careful enough. Bleeding again. I was told to be careful. If there were another gym, I would be using it.

Source: Google

★ 3

For the price it’s okay. The staff is very friendly and there is a lot of equipment. It could use a deep cleaning. Machines are frequently broken and the AC doesn’t seem to work well. The sauna is very hot which is great.

Source: Google

★ 5

Awesome Yoga class earlier this morning, Fri 9/13/24, with Erica at 24 Hours Fitness ( Palomar Airport - Carlsbad). The session was relaxing and challenging at the same time! I would highly recommend Erica and will definitely come back next time I am in the San Diego area. Erica's class is on Mondays and Fridays at 11 am at 24 Hour Fitness, 1265 Laurel Tree Ln Suite 100, Carlsbad, CA 92011 - Andrew

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★ 1

Machines are still broken !

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★ 4

Update: it’s finally back! Now can we get the AC fixed?

How long does it take to replace a smith machine? I have a feeling they will never replace an essential piece of equipment. It has been months. Other pieces of equipment take an eternity to fix. Bring back the smith machine!

Source: Google

★ 5

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★ 1

multiple locations no longer open 24 hrs. the name is a lie.

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★ 4

Now Closed 9pm to 5 am Friday, Saturday & Sunday Nights

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★ 4

Too damn hot they don’t run the ac, you’d be better off finding a heavy rock outside and working out with that because then at least there’d be less naked old men and a breeze

Otherwise good facilities though just muggy in there

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★ 3

They need to hire a cleaning crew ASAP! Restrooms are filthy dirty, urinals and showers stink!!!

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★ 4

Solid gym with pretty much anything you'd need. There aren't any super fancy machines or things like a pendulum squat but they have all the bases covered. Equipment repair times have sped up and I don't see signs on random machines saying they're out of order for several days in a row anymore. They have some Concept2 rowing machines too which is pretty surprising and a nice plus. The gym hasn't changed much over the years though, and some quality of life improvements such as getting incline benches with adjustable seats (over the fixed 90 degree ones they currently have in the free weights section) would be greatly appreciated.

Source: Google

★ 5

Nice facility, great hours and location which is a huge plus. Love the steam room, sauna, and jacuzzi for my personal needs as well as the variety of machines makes doing even simple physical therapy enticing.

Best to go with a "Buddy" for free if possible, or if not there's a nice 3 day new member trial to test things out. Not a paying member (yet) and still intend to check out the competition to see what other options are available. However I liked things for the most part and it's a nice clean large facility that has a lot of pluses. Also some interesting classes possibly worth checking out, like Yoga and Self Defense/Physical Combat.

Negatives: No filtered water stations to refill your bottled water. Also they just started a "Towel Service" so unless you want to pay for towels, bring your own! [BYOT]
No aqua massage tables, I heard one of the competitors offers these machines and that could be a personal deal breaker.

Will explore other options before making a commitment personally, but it was a pleasant experience and I would come back as a free "Buddy" when possible in the future.

Adam, the staff member, was friendly, nice and welcoming and gave a proper tour of the facility, which was appreciated. Kudos!

Source: Google

★ 1

Not a 24hr Fitness facility. Complete misleading business name.

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★ 5

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★ 3

They have 10 Stairmasters and 4 don’t work at all. Another 2 have operational issues. Despite telling staff for weeks they still aren’t working.
The male locker room and toilets go unattended on weekends and are discusting. Staff is too busy on their cell phones to care.

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★ 1

No longer open 24/7 =(

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★ 1

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★ 3

This brand generally fail on:

Cleanliness, specially restroom, pool area, sauna.
Maintenance on equipments.
Some associates when comes to professionalism.

Source: Google

★ 3

Showing its age unfortunate this is a corporate headquarters minor things like the swim trunk spinner is gone. Steam room really doesn't work. Hot tub was under maintenance. Hopefully the corporate officers get their bonuses this is what's important.

Source: Google

★ 5

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★ 5

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★ 3

Staff is always super friendly ! But the fact that they close at 9pm Fri-Sun now is super LAME. I specifically signed up for this gym because of the 24hours and then shortly after they switched their hours. How is this the corporate location yet doesn’t even follow their own name? At least stay open until 10/11pm or change the name of the gym. Corporate needs to rethink this because it is false advertising and misleading ! These location need to be careful as they could be sued for this false advertising, as well as it is not what people signed up for. We sighed up for a 24hr gym, not 24hr weekdays and open till 9pm on Friday-Sunday.

Source: Google