★ 5

I’m writing this review to openly express my appreciation for this gym and their staff, especially recently promoted Cheyann. Cheyann is the best and never fails to welcome everyone with open arms. I could write a whole review but I’m afraid I’d run out of space, i recommend this gym and if you get the chance, make sure you take the time to say what’s up to Cheyann, she’s cool (regardless of her mildly weird distain for strawberry flavor RAW protein shake).

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★ 1

I normally go to the 24 hour Fitness in Downtown Sacramento and compared to that, this gym is extremely old, disorganized, broken or dying workout equipment and really bad vibes. Definitely no energy here and would not recommend to a younger crowd or come back here lol

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★ 5

Terry and Erica is number one. I love all the classes

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★ 5

Zumba with Terry was great! Thank you for giving us a holiday workout on Friday!!! Much appreciation! So fun dance class. 😀

Erika is fantastic! Great class for all levels, she shows modified moves for high or low impact! Wonderful high energy class!!! Thank you so much. 🩷

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★ 1

Dirty gym, broken machines

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★ 5

10/10

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★ 5

Very Nice staff always and equipment is always in great shape

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★ 5

Super helpful workers

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★ 5

Great service by GM Sumon and his team

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★ 5

Love this place been coming for here for a year

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★ 5

Very helpful and professional!

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★ 5

My team and I love stopping by this gym whenever we’re in town for work! The staff is super friendly. Today we were helped out by the manager, Sumon who was so helpful as well!

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★ 5

Been going to this 24 hour fitness for a long time. Convenient location, they have a basketball court, swimming pool and steam room and sauna. They recently fixed broken equipment and the gym is pretty clean. I will keep going here for years to come!

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★ 5

Great place for a workout!

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★ 5

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★ 5

I like this gym. For one, it's business hours are actually 24 hours. The clientele is diverse and not too sketchy. Staff is pretty chill wverytime I come. I am lucky that I work in the area, otherwise it would be too far for me to come regularly. Im based in sacramento

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★ 5

GM Sumon is very helpful and professional

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★ 5

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★ 5

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★ 4

Love the gym and the workers everyone is so friendly

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★ 5

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★ 5

Great experience and great staff. Moved from antelope and found my new home with one of the best gyms.

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★ 5

This gym has everything you need and more come check it out

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★ 5

They go krazy I love this gym love the people

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★ 5

People at the front are awesome !

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★ 5

Clean and quiet here!

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★ 5

We joined only because of how nice and awesome Karri was to us - otherwise we were set to join another gym!!!

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★ 5

Again 5 stars for Erika’s Zumba class. She pours in so much energy and love . Favorite class by far!!!!

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★ 5

MD Sumon and Andre were great helping me pick the right membership to meet my needs

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★ 5

Erica is one of the best Zumba instructors that we have in 24 hrs Folsom.She brings all happiness and engage with the class.I am always looking forward to come to Zumba cause she just have a good vibes about her.Thank you

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★ 5

Eryka Urbina’s Zumba is the best on many levels. She is creative with multiple combinations of routines. She has great choreography and music selection. The best part is her energy and love for everyone! Eryka’s classes are always full. She exudes love and happiness and passes it to everyone.

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★ 5

If you want a great workout with a fabulous and energetic instructor come to Zumba in Folsom with Erika. She is the sweetest and will definitely make you sweat.

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★ 5

Erika of Zumba classes is really great. Love her

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★ 5

I've been a member of this gym for over 13 years, and the reason I'm a member is because of the amazing classes. My favorite is Zumba with Erika. She's the best, unique with her energy and positivity. She makes 24-hour fitness my favorite. She's 24-hour fitness. We love Erika♥️💃💪🙏👌

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★ 5

Excellent class, very very professional!!!

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★ 5

She is amazing! Excellent instructor!

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★ 5

The best class I have ever been!!

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★ 5

Erika Zumba class is awesome!! She’s the best of the best❤️👍🏼

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★ 5

Erika is one of the best Zumba instructors I ever met. After each class I release my stress and regain my energy. Thanks 24 having this wonder instructor.

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★ 5

Erika is a phenomenal Zumba instructor! Tha best! So much joy and energy. Choreography- amazing!

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★ 5

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★ 5

I enjoy working out here clean and friendly environment

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★ 4

It’s an older club but with you and energetic management. Corporate needs to pay for more housekeeping, but things are changing. I do like that the spa amenities are in the men’s locker room and not coed.

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★ 5

GM sumon was very helpful' explain everything very well.

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★ 5

Geraldo is the best example of how to be committed to fitness!!!

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★ 5

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★ 5

Geraldo is the best Body Pump instructor at Folsom 24 hour fitness

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★ 5

Love Gerardo’s body pump classes at 24 Hour Fitness. He pushes everyone to work out ant their best capacity. He is also an outstanding Zumba instructor!

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★ 5

Although the club itself needs many upgrades and repairs, the instructors are awesome. Brittany puts on a challenging but fun aqua aerobic class and keeps us all on our toes (unless the exercise requires no touching the bottom of the pool-NO CHEATING!). Gerardo’s power pump class is the bomb and just what I needed to get back in shape! Erika and Stephanie kick a$$ in Zumba!

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★ 5

Gerardo 's classes are awesome. I have great workouts and enjoy them a lot. Thanks, Gerardo.
I go to his regular body pump classes and zumba when he teaches it.

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★ 5

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★ 5

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★ 5

Gerardo is a great instructor!

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★ 5

Awesome!!!!

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★ 5

Amazing class love!?

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★ 5

Hello, I would like to take the time to give kudos to Suman the GM of the Folsom Super sport club. For a very long time our 24 HF has been in a very dilapidated state. It's been about one year since at least 4 or 5 GM's have been through here and nothing was done to improve the quality of the equipment, the cleanliness and a good staff to maintain it all. Since Suman stepped in about 3 or 4 weeks ago, in just a short time.
More has been done to bring the club up to higher standards than was done in the last year. He's repaired at least a half a dozen machines that were out of order. Much of the equipment was in need new upholstery, most has now been replaced.

Not only has Suman shown good leadership in this short time, he has also demonstrated that he is an excellent judge of character in the team he has been bringing together. The 24 team staff is much improved under Suman's leadership.
I feel that I am not alone in noticing the hard work that Suman and the 24HF staff has been doing to make our club the best. If things keep improving as they have been, I'm sure that the membership of the club will soon see an improvement in lost members returning and uptick in new members sign ups.
Please let Sumon stay the GM here in our club to bring it back to the glory it once was. I hope that you'll give Sumon kudos from the home office of a job well done.

Best regards,
Guillermo Cuadra

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★ 5

Erika is absolutely the best she’s full of energy. Her class are always full and packed. She is my inspiration even if I’m tired I’ll come in for her. She’s amazing. We all love her.

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★ 5

Love the gym and staffs, GM Sumon is always super helpful.

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★ 3

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★ 1

Showers are disgusting and there is hair all over them. The hair is also spread throughout the entire locker room. No one cleans it

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★ 5

After a long period of equipment and cleanliness neglect Sumon is turning 24 HR Folsom around. Keep up the good work 👍🏼!

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★ 1

I just had one of the most disappointing customer service experiences I’ve ever encountered. I called the Folsom Riley location and spoke with a staff member named Capri, who was extremely rude and dismissive. She wouldn’t even take the time to pull up my account or listen to the details of my concern before deciding she “wasn’t going to help” and that I would just have to “deal with it.”

When I asked to speak with a manager, she went to ask, then came back saying the manager wasn’t available, despite the fact that I could hear him talking in the background. After asking multiple times, she finally gave me his name (Sumon), but refused to take my number or have him call me back, telling me instead to “just call in sometime in the afternoon” and hope to catch him.

It was an incredibly unprofessional and frustrating experience. I’ve been a loyal member for over a year and a half, and this is the first time I’ve ever asked for assistance. I understand everyone can have a busy day, but the complete lack of courtesy, accountability, or basic customer service is unacceptable.

I’ll be cancelling my membership here, thankfully, there are several other gyms within walking distance that actually value their members.

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★ 5

I really enjoy coming to this gym. The atmosphere is always positive, clean, and motivating. You can tell the staff really care about the place and the people who come here—they’re always friendly, helpful, and make you feel welcome the second you walk in.

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★ 5

They’ve been on top of getting problems around the gym fixed as soon as possible

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★ 5

I’ve seen a dramatic change in the gym for cleanliness and my go to regularly is the big treadmills and the tracks and cup holders noticing they have been cleaned up very nicely and if course the welcoming staff is pleasant..

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★ 5

Yet another wonderful and prestigious place her at my beloved Folsom in the sweet Cali!
A 24 hr gym with some days out of the scope of the name.
So, its 24-hour gym Monday to Thursday.
Then, Fridays, Saturdays and sundays its 5:00 am to 9:00 pm.
Beautiful, professional and very helpful staff.
Restrooms, shower rooms, lockers, bascketball court, a studio and stationery bikes court!
It is located at Walmart Central Plaza, at Riley street.
The parking is part of the plaza parking, which is ample, wheelchair friendly and for anyone not knowing this general area in Folsom, it is extremely safe, and highly secured day and night.

The subscription prices are great, with a great value for money considering the place itself, the wonderful staff, and the amazing location!

Wally Jo's THUMBS-UP.

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★ 5

We love eryka Urbina, she is so great for all the classes she make for us

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★ 5

Erica is a great instructor. The class is always packed . And she’s the best. I come here in Folsom mostly because of her class , honestly. Then weights . Thank you.

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★ 5

I’ve been coming to this gym for 7 years. A lot of us come just for the GX classes. Eryka is the best Zumba instructor there. She is always coming up with new routines and she makes the class fun. We need to add a class on Tuesdays and also get more subs so we don’t have so many cancellations. We also need a new teacher for Thursdays!

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★ 5

Erika’s Zumba class on Friday morning at 10am is amazing. The energy in the room is FIRE! Fantastic choreography.

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★ 5

Nice staff, clean facility, and a great environment. Love it! 😊MD Simon😊

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★ 5

Logan is the best cleaner out of all the cleaners in the world

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★ 1

This gym is disgusting. Dirty, always broken down, ripped equipment and I got a rash a few weeks ago from the spa which is now closed again for the 4th time in a few months. I'm done here. I'm going to Chuze.

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★ 5

I’ve been going to 24 hour fitness, mostly in Folsom, since 2005 when it was at the older location. I can honestly say my experience with the gym is overall positive through the years.

The gym has a variety of different strength training equipment and they’ve done a great job adding multiple squat racks and benches, which I feel most gyms only have a couple. Some of the equipment is aged but the gym staff is doing a better job maintaining and my hope is newer/updated equipment is added in the future.

The staff are extremely friendly and helpful. Big shout out to the current manager, Sumon, who has been integral in ensuring the equipment is properly maintained and members are satisfied with their experience. He treats the gym as if it were his own and I can tell he’s extremely passionate about his role as the manager.

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★ 5

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★ 5

great staff and wide variety of machines!!

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★ 5

Friendly staff and affordable prices. Solid gym with all of the essentials!

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★ 5

Great environment!

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★ 5

🔥🔥🔥

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★ 5

This 24 hour fitness is solid all around. Staff are always friendly and helpful. Appreciated Gerardo for helping me out today with some product.

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★ 5

Great basketball court

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★ 5

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★ 3

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★ 5

Clean and friendly environment to workout. Staff welcomes with a smile always

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★ 5

Andre and Gerardo are incredibly helpful and kind. Every time I come to this location I am welcomed with kindness!!

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★ 5

Is the best

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★ 5

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★ 5

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★ 5

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★ 5

Reasonably priced for providing a lot of different equipment, classes, etc!

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★ 5

Been coming to 24 hour for over a year and we love it. The staff is all very friendly and we won't ever be joining a different gym. Keep it up

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★ 5

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★ 5

Guys are really cool he said I had nice hair 😭😂

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★ 5

Love the club. Wish we can have more classes (early ones) or later ones like pre covid.

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★ 5

Great basketball court

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★ 5

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★ 5

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★ 5

Checks all the boxes, I'm highly satisfied with my experience.

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★ 5

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★ 5

A really good gym. Never any issues in 3 years here…

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★ 5

Upkept gym with enthusiastic staff. Andre helped me lots today 👍

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★ 5

Ya the Folsom 24 hours gym is amazing. Especially this one 24 hour worker named Andre, he was amazing

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★ 5

Great staff, shoutout my goat Andre

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★ 5

Love this location!!! Andre at the front desk is super friendly and always happy to help. Would recommend this gym to anyone in sac area. Way better than any 24 locations

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★ 5

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★ 5

Very large and clean gym and the staff are very friendly

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★ 3

More cleaning needed for locker room bathrooms, and additional fans for cycle class room. Trent is an awesome instructor and the class is great!

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★ 4

Nice facility, good instructors but air flowbis lacking in the cycling rooms. A bit overcrowded with equipment

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★ 5

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★ 5

I Love the staff. They’re all so welcoming at the door. Just wish this location would invest in a hip thrust machine and add some new equipment. Other than that, love it here!

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★ 5

Helpful staff, clean club with tons of options

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★ 5

Trent the cycle instructor on Weds 5:30pm is fabulous. He is always motivating & pushing us(seniors)to do our best. Luv all his encouragement!

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★ 5

I’ve been going to this planet fitness for the past few weeks and I love it. It’s always clean and the atmosphere is very welcoming. The workers are always friendly and they always greet you when you come in. I would definitely recommend this gym to anyone who is just getting into working or has been a long time bodybuilder. There are various machines and it’s never overcrowded. Overall a great place highly recommend.

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★ 5

We love having Gerardo with his positive attitude & high energy for Body Pump!

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★ 5

Yoga morning class with Susan is amazing. She is the best instructor.

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★ 5

Yoga with Susan at 24 Hour Folsom is an amazing class, good for all levels. She always has a theme so I learn something in each class. Great group of people that encourages each other.

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★ 5

Susan is the BEST yoga instructor.

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★ 5

This gym is really nice with friendly staff. Jordi has been nothing but kind and helpful

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★ 5

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★ 5

Great gym love this place

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★ 1

This branch is terrible. Hot tub out of order for the past 8 months, equipments out of order and paddings are wrapped with duct tape. Management is horrible, I bought an energy drink and was short of $1.08, the floor manager accused me of stealing if I don’t pay right away and all I wanted was to pay off the $1.08 after finishing my workout.

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★ 5

Come all the time and enjoy working out here whenever I get the chance

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★ 5

Sumon was great! Explained everything very well- and cause of that. i joined ! thanks Sumon.

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★ 5

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★ 5

Jake saved me, I went to a free training session and was in really bad shape! It had been over a year with Sciatica pain. He worked with me and I was having fun! Jake got a promotion and left. Nadia is great and has been my trainer for 3 months now. No more pain! The gym is falling apart since Jake left, we need him back in Folsom! Please!!!

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★ 5

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★ 5

Guide is an amazing instructor who has added immensely to my personal practice. She is an I incredible asset for 24Hour. Do EVERYTHING you can to keep her here forever. She is beyond fabulous.

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★ 5

I absolutely love the yoga classes with Guide and Susan—they continue to play a vital role in my wellness journey.

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★ 5

Never really had a bad experience here, hit many milestones in my lifting journey and love how organized it is. The equipment is great and fits all my cross training needs

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★ 5

Aj and Shana at the front were very nice

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★ 5

Love coming here! Love the staff and classes here.

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★ 5

Ayjay at the front desk always makes you feel welcome he is always happy and a great attitude

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★ 4

The Folsom 24 Hour Fitness has been great for me. The gym has everything I need, but what really makes it stand out is the staff. Ayjay at the front desk is the man—super friendly, professional, and always makes the check-in smooth. You can tell he actually cares about the members, which honestly makes coming in a lot more enjoyable. Big props to him and the team for keeping the vibe positive. The general team isn’t the problem. Management is.

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★ 5

Not too crowded and solid equipment.

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★ 5

Very helpful in getting me set up on my new exercise journey.

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★ 5

Great place for first timers

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★ 5

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★ 5

I am appreciative of the classes, especially the Pilates and Yoga classes. I regularly attend Guide’s sessions. Guide is innovative, challenging and makes classes fun, yet she is always concerned with safety and offers alternative movements. She not only leads great classes, but builds community among the 24hr members. Thank you

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★ 3

Hot tub never is in working order. The women’s locker rooms roof is leaking water on the lockers. The equipment is fairly clean but a lot of equipment is out of order.

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★ 5

Really solid gym with everything I need — lots of equipment, a pool, sauna, and friendly staff. Spacious, and never too crowded when I go. Definitely a great spot to get a good workout in.

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★ 4

Great gym with mindful staff who keep gym areas clean. The time to repair broken/inactive machines could use some improvement. Great gym with maintenance considering the volume of gym goers.

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★ 5

Amazing gym!! Everyone’s so nice and makes you feel so comfortable here. Seriously love coming here after a long day

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★ 5

My husband and I attend many yoga classes at 24 Hour Fitness in Folsom. We really enjoy the classes with Susan and Guide. Susan does a Yin class the first week of each month which is my favorite. We also attend classes with Guide. She is a very gifted yoga instructor. Both Susan and Guide take the time to explain the moves we are doing in detail. They are very supportive of each person's level and are always very encouraging. We continually leave the classes grateful that we attended. Guide is also supportive of helping people with challenges. There is a group of adults that have learning challenges. Guide said that these adults would be willing to come to the 24 Hour Fitness in Folsom and help with cleaning areas and working to make a positive difference around the Club. They would be learning valuable life skills while also helping out the Club. I see it as a Win- Win and hope that Management is willing to accept this offer. Please continue to have Yoga classes. Guide and Susan are exceptional teachers and I hope to continue practicing with them for a long time. Thank you.

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★ 5

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★ 5

It's Hella fire the clubs are great!

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★ 5

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★ 5

Gym is great! Employees with great service and clean bathroom and utilities!

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★ 5

Great gym, friendly workers. I enjoy coming here.

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★ 5

Bright new General Manager.

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★ 5

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★ 5

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★ 5

Nice and clean, few broken machines here and there but they get fixed pretty timely

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★ 5

Great workout environment not too busy aswell

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★ 5

The employees are very friendly and bring good vibes before i enter my workout. The environment of the gym is fun and lots of good people!

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★ 5

Gym staff always friendly and willing to answer any questions I may have regarding my membership.

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★ 5

Great gym

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★ 5

Great customer service!

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★ 5

One of my favorite 24’s to visit. Ayjay helped me get my membership set up and every time I walk in he’s there with a big smile ready to help. I love how empty it is and machines are typically all working.

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★ 3

Staff ⭐️⭐️⭐️⭐️⭐️
Facility ⭐️⭐️

Once corporate/management invests in new equipment throughout, this will have the potential once again to be a 5-star gym.

AJ up front is the man!

And the maintenance team makes lemonade out of the lemons they’ve been dealt from up top.

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★ 5

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★ 5

I’ve been going to 24 hour for years and haven’t once considered going anywhere else. I love being able to go at any time I want, and there are always plenty of machines available. The staff at the Folsom location is also exceptionally friendly! This is a great gym for people of all ages.

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★ 5

AJ is so nice. He greets me every morning

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★ 5

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★ 5

Love working out here Cheyanne is amazing

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★ 5

It's a great gym with tons of machines so you usually don't have to wait to get your workout in. The staff is super friendly and always puts in the extra effort. Would definitely recommend for a first timer or a gym veteran.

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★ 5

I work next door, I love working out on my breaks! The front desk staff (especially Cheyann) always greats me and welcomes me in with a smile!

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★ 5

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★ 5

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★ 5

Amazing relationships with guests.

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★ 5

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★ 5

AJ, Paul and Logan along with Cheyenne and NADIA are the epitome of professionalism and peak customer service associated with the gym. Bless you all for what you do.......also a huge shout out to Dodger the friendly Dog. 😎

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★ 5

I love the crew from the front desk, Cheyanne to the maintenance crew, Logan. I just wish the hot tub was dependable.

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★ 5

One of the nicer 24 hours around. Been coming to this location for over 15 years off and on. Friendly staff especially Ayjay up front.

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★ 5

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★ 5

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★ 5

I usually join cycling , Zumba Mrs.Terry ‘s class at 5:30 pm on Monday and at 9:00 am on thuresday .I like and it is good class . And then I also join Yoga of Ms.Guide class on sunday at 9:00.It is also nice class.

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★ 4

Most equipment is functional, but pretty normal to find damaged handles, buttons etc. Usually plenty of equipment free after 6pm.
Mostly clean.
I would love a more moving air in the cardio area.

Edit: September 2025, there were some issues last month, but it appears management has dealt with most of the damage equipment, the mens sauna is working again, and cleaning seems a lot better too. I am happy with the improvement and am enjoying my time here a lot more again.

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★ 5

I take yoga here one to two nights a week with Guide and Susan. It is a rewarding experience!

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★ 5

Equip 95% plus are working. Got mostly everything you need for a stellar workout. I do a lot of yoga too and Susan and guy are great at leading the class

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★ 5

I have been a member since 1993, give or take. I have seen facilities fluctuate in cleanliness and courtesy and equipment. At present, it is as good as it has ever been, staff is accommodating, the club is clean and facilities are improving. The bottom line is I will probably renew my membership and would recommend this club

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★ 5

I have been training with Carlo at 24 Hour for almost a year. Not only is Carlo personable, he is also very knowledgeable and excellent at educating me during my training sessions. Because of Carlo I now feel more confident about using the equipment at the gym. I highly recommend him for a personal trainer.

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★ 5

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★ 5

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★ 5

Always helpful supper nice always smiling

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★ 5

front desk staff is great.

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★ 5

Everything amazing I love it

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★ 5

Cheyann is amazing is a really hard worker my only complaint is there is no punching bag!

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★ 5

Cheyenne is the best I love her so much

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★ 5

Kapri and Sumon are great employees here and are always attentive with anything anyone needs!

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★ 5

I never really have a problem with the machines, they all work very well and the staff is lovely

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★ 5

Love this gym, very nice and clean. Great staff. Sumon is very nice.

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★ 4

Nice facilities, they worked with me to sort out my old gym membership, I usually take the classes and enjoy them!

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★ 5

This 24 is great. Been going here for the past 20 years. Kapri, very professional and humble every time I check in. The Sales Manager, Cheyanne always greets with a smile. Andre, front desk associate, professional.

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★ 5

The new GM, Sumon keeps this place so clean. He even wiped down the chairs at the front desk for people. This location is one of the larger gyms I’ve been to in the 24-Hour portfolio. Nice to see the new GM taking such pride in keeping it spotless. Great team!

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★ 5

When I go to this gym people are always considerate and then a great mood which sets of vibe for a great workout I would suggest that if you do belong to any gym come to Folsom 24 hour the management is always available to talk to and give good instructions

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★ 5

Yoga classes at 24 Hour Folsom are amazing! Even though it is a fitness gym, both "Susan" and "Guide" create and nurture a community where personal growth happens. Breathing techniques, correct posture and props are seamlessly taught as you go through different yoga flows throughout the 55 minute class. No matter how you feel, you come out of each class feeling emotionally and physically better. Bring your own yoga mat. Come make a new friend: everyone is welcome no matter what your fitness level.

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★ 5

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★ 4

This gym has the friendliest staff I have seen in a long time. I want to shout out Nate at the front desk. He goes above and beyond for the members and greets everyone who walks in. Having an environment like that creates a welcoming community for all. I highly recommend this gym

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★ 5

Great gym!

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★ 4

Pretty good, nice staff

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