★ 5

Clean gym and well maintained

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★ 5

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★ 5

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★ 5

Awesome service!!!

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★ 5

Micheal was a huge help , assisted me in what i needed to get accomplished!

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★ 5

michael was very helpful with fixing membership and made my expirence great

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★ 5

Great gym, staff is super friendly and helpful. Christopher is the best!

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★ 5

Wonderful

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★ 5

Greats 24 hour fitness around thanks Michael for helping me out

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★ 5

Jesse is the guy who cleans the the 24 hour fitness. He does detailed cleaning and never short cuts his way out.

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★ 5

Love this gym and the staff is amazing. Jose was very helpful! Would definitely like to make this my home gym.

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★ 5

I want to take the time to recognize one of the team members here at this gym. Front desk man, Chris, went above and beyond his duties and helped me fetch one of my ear buds that had fallen behind one of the cable machines. He could have passed this task off to maintenance, but instead, took matters into his own hands. In a team effort, with me shining light from my phone and Chris carefully maneuvering an extension magnet, we were able to capture the hiding 'bud'.
Thanks Chris and to the rest of the staff there at the gym. You are the reason I choose 24hr Fitness, Atlanta HB.

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★ 5

Good enviornment, friendly staff. Gym equipment and locker room is always clean. The sauna is always working when I go in. Great variety of supplements and energy drinks. The people working the front are very knowledgeable and in peak physical shape themselves, especially Chris. Overall there is everything I need here to have a great workout.

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★ 5

This gym is always well kept and Chris at the front desk is always kind and very helpful!

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★ 2

Really? No one is using this area and no one can use it because it's reserved in the event someone pays extra for a personal trainer?

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★ 3

Good 😊

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★ 5

Friendly helpful staff! Convenient location. Reasonable membership rates!

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★ 4

Very nice ,most of the people are very nice and friendly 😊
Occasionally there's ALWAYS a " jerk" thinks HE owns the gym ...😆 🤣 😂

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★ 5

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★ 1

Edit: It’s unfortunate it took two weeks of a run around and a 1 star review to get this issue resolved. I canceled my membership and decided to support a small local gym.

I am extremely disappointed with sales staff and management. An individual was allowed to add themselves onto my account with out my authorization. My card on file was charged 29.99 for their annual fee. I spoke with staff on the phone and in person and nothing has been resolved. I’ll edit this once I get a call from them letting me know it’s fixed.

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★ 5

I had a great experience today. Christopher was a great help!!!

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★ 3

This is the 3rd location I visited in the past few days and I just do not like what I see—there’s either construction (Costa Mesa) or broken/unclean equipment, or not cool enough. I don’t like the choice of circuit training equipment. There’s plenty of Free Weights if that’s what you’re into—this is your place. There’s plenty of cardio—it’s just not cool enough for me. And ALL 3 locations are very crowded.
So I decide to move on. There are other gyms/clubs with plenty of good equipment that are clean and not so crowded. Sorry!

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★ 5

Michael is super personable and helpful. Cleared up an ongoing issue/glitch with my account and got me back in and training asap!

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★ 5

i like the gym, the people are nice the equipment is well maintained

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★ 5

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★ 5

Chris at the HB location was super helpful. We need to workout so he is always helpful in every way possible

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★ 5

Love this gym! Super friendly staff. Jose was really awesome and gave great customer service.

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★ 5

Jody is the best! Love her body pump class

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★ 5

I had a billing issue and Corporate was unavailable to handle my disposition. Huntington Beach Club Front Desk Customer Associate Jose went above and beyond. He assured me that he would work with management to resolve it by the time my workout was completed. I can back to the front desk and Jose more than satisfied the complaint and made it right. I came here because of the friendliness of staff and patron's alike. My other gym is in Costa Mesa but, I would drive the extra few miles to be here based on professionalism and cleanliness alone! This place is amazing and worth every workout experience and the personality of the crew makes the workout worth coming!

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★ 5

They waved late fee
Michael was great!

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★ 4

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★ 5

Great gym with the best yoga instructor, Julie. This class fills up 10 minutes before it starts so get there early. It is an absolutely amazing yoga flow.

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★ 5

Julie's yoga class is amazing.She is very positive and energetic and the music is awesome!!!

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★ 5

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★ 5

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★ 5

We enjoyed the yoga class at the 24 hr fitness. Julie is the best! Thank you for sharing and lead the class!

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★ 5

They helped me out with my membership.

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★ 5

I absolutely love coming to the 24 Hour Fitness on Atlanta Avenue in Huntington Beach. The gym is always clean, well-maintained, and has a great energy every time I walk in.

What really makes this location stand out is Michael at the front desk. From the moment you walk through the doors, he greets you with a warm smile and genuine kindness. His positive attitude and friendly personality make the whole experience that much better. He goes above and beyond to make everyone feel welcome, remembered, and appreciated.

It is rare to find someone who truly elevates the entire atmosphere of a gym, but Michael does exactly that. Because of him, this location feels more like a community than just a place to work out.

Thank you, Michael, for always making my visits enjoyable. Your customer service is truly five-star.

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★ 5

I workout at the Atlanta/magnolia gym in Huntington Beach and this is by far the best 24 gym i have worked out at. The gym is clean and the personnel are very respectful and attentive. There is One person I have taken a notice of in regards to respect and work ethic. His name is Jesse and he is the maintenance and cleaning crew member at night that is amazing at what he does. He is always attentive and never disrupts your workout while doing his job. I know hard work when I see it and his efforts are not to go unnoticed by the customer. And he is a cool guy on top of it all. Great job Jesse !! 5⭐️⭐️⭐️⭐️⭐️

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★ 5

Yoga flow with Julie on Tuesday and Thursday is amazing. A good overall work out, we aways feel great afterwards! 5 stars!!

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★ 5

Ms Julie, is the best, awesome yoga instructor at 24 Hour Fitness. And I have had about seven different yoga instructors at different locations in the 24 Hour Fitness system. Julie is an excellent communicator and model of yoga poses during class. And her music during classes is awesome. ⭐️⭐️⭐️⭐️⭐️

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★ 5

Julie is great.

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★ 5

Julie H. Awesome yoga instructor

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★ 5

Love Julie’s yoga class!! She is a wonderful teacher and lovely person.

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★ 5

The only reason I go to 24 hour HB is for Yoga with Julie! She is AMAZING! I’ve been practicing yoga 20 years and she is the best teacher I’ve ever had. She is also a chiropractor which shows in her yoga as there are lots of moves to strengthen our spines and core. I have scoliosis, so I find her class very beneficial to my overall health and fitness and balance out all the strength training! Thank you, Julie for consistently kicking my booty! 🫶🏼 Namaste 🧘🏼‍♀️

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★ 5

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★ 5

Mike and Jose are the best team members of 24hr HB. The guys are always high energy and very helpful.

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★ 5

Super helpful and kind knowledgeable staff would highly recommend

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★ 5

HB facility on Atlanta is wonderful, well kept and staff friendly. I have been going to yoga here many years. Instructors Julie and Maureen are out of this world. Julie’s positive bubbly personality reflect in her yoga flows. Her class is always the fullest! People drove from all over to attend her class, Newport Beach, Seal Beach, Orange, to name a few. Maureen creates the calmest relaxing atmosphere but her class is not the easiest either. I met several yoga instructors in and out of 24hr Fitness; Julie and Maureen are such great assets to the facility and to yoga world.

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★ 5

Raul and staff are very friendly. I am welcomed in and when I leave the staff will say goodbye. All equipment seems to be working.

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★ 5

Micheal from 24 hr fitness Huntington Beach was one of the most helpful people I have interacted with at any gym. I had called noticing my monthly rate go up significantly. I am a full time college student and have had a membership for years now and couldnt afford the raise in price anymore. He was generous enough to lower my monthly rate to the gold membership price and add a buddy pass to it to help me out and get the most out of my money. Love 24!!! And thankyou Micheal this was a huge blessing

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★ 5

Raul and Michael are phenomenal employees. Definitely a 10/10 from me.

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★ 5

Michael at the front desk is always so nice, he helped me figure out my membership when I was having issues and took great care

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★ 5

I love love love love love Micheal. Best associate ever big help.

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★ 5

If you are looking for a yoga class that challenges your mind and body, Julie is the instructor for you! From warm-up, to flow, balance, and cool-down, Julie provides a well thought-out class that leaves you feeling better than you walked in and ready to conquer the day. She provides modifications or extra challenges so whether you are new to yoga or a regular attendee, there is a level for everyone to achieve a good workout. Her quote of the day is always meaningful and shows just how much she goes out of her way to make her students feel welcome in every class.

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★ 5

Love the yoga classes here

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★ 5

Had a bad experience at the harbor blvd at triangle square with no help! Sometimes heroes really don’t wear capes cause Raul at this location literally saved me on a membership and even went through the different types of memberships, bro really took some time to right the wrong bestowed by another club! 5 stars on customer service, professionalism and overall going that extra mile to make sure I was pleased and I’m in no means hard to please (don’t tell my wife that) but probably top 5 CSR I’ve spoken with in the last year that give a crap. Raul really online aura farming 🔥😏 seriously tho step it up manager Brandon on harbor blvd

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★ 5

Jose and Raul were stellar customer support

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★ 5

Terrific yoga teacher
Mild, patient, motivating to the masses

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★ 5

Yoga teacher Julie and Zumba instructor Amparo are excellent. Love them both!

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★ 5

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★ 5

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★ 5

Went to the Huntington Beach location on Atlanta and signed up for a new membership. John helped me to sign up. It was a seamless experience and he was so helpful and nice. I’ve been to a few locations with a “buddy” pass and this is my favorite location. Would definitely recommend this location.

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★ 5

John got us signed up tonight. He was professional and answered every question we had. It was a great experience. We are very thankful to have come in tonight . Thanks John

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★ 5

Michael is super friendly and helpful to help me to renew my membership. He explained clearly the future promotions that I could invite friends and family. The club is very clean especially the swimming pool. Very happy to join this location.

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★ 5

chris was very nice give him a raise

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★ 5

I love Rita

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★ 5

Awesome gym

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★ 5

Everyone at the South Huntington Beach on Indianapolis location is awesome. They are all very friendly and polite. Jett stands out, greeting my wife and me with a warm smile and friendly conversation. I love this gym.

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★ 5

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★ 5

Huntington Beach 24 hour fitness on Atlanta is one of the nicest clubs. The gym is kept clean and the pool is awesome now!

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★ 5

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★ 5

Came in to tour, just to see what it was about. Met Chris, he gave me an excellent tour. He had a lot of patience, courtesy, and kindness and answered all my questions efficiently. Therefore I decided to sign up with 24 hour fitness. Such courtesy is difficult to find! Thank you, Chris. Even helped me sign up for multiple ways to check in!

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★ 5

John is very nice and professional in helping me with my membership and workout out program. Thanks

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★ 5

Gym is well maintained and customer service is beyond exceptional!

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★ 5

Chris is so nice and helpful!

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★ 5

Very helpful staff, love the facility as well. John helped me out big time.

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★ 5

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★ 5

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★ 5

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★ 1

I wish there was 0 stars

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★ 5

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★ 5

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★ 5

This 24Hour Fitness location is excellent. Their staff is very nice and friendly. The facilities and equipment are well maintained. Even the parking lot is nice and clean.

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★ 5

John was awesome and so helpful. This place has a great vibe.

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★ 5

John, from the Atlanta Ave HB 24 Hour Fitness, showed superlative customer service for a simple request. As a retiree who once trained middle managers on customer service and leadership skills I was impressed by the can-do attitude. Thanks, John.

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★ 5

New member here, Don was great!

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★ 5

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★ 5

Raul was so friendly, fast and efficient!!

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★ 5

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★ 5

Michael and River helped me tremendously today. I purchased a three day gym pass and was already having a rough day. Their customer service skills are that which their upper managers should praise. I am so happy to have been helped by them. They are a great face and representation for the business and they genuinely care about their members and prospects. Thank you both!

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★ 5

I love the custom coaching! They make me work much harder than I would on my own.

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★ 5

Raul Estrada, our Huntington Beach Mgr. is the BEST when asked to have things repaired..he gets right on it + the people he hires are efficient and friendly, especially to us that arrive early in the morning all sleepy eyed.
Don Nickerson

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★ 5

Dylan , River , and Raul, were very friendly and efficient. Really appreciate these guys

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★ 5

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★ 5

John was extremely helpful! Thanks to him I was able to find an amazing pass with a good deal for my brothers and I. He was very kind and thoughtful. Coming from LA fitness the customer service here is a lot better. Thanks John, you rock!

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★ 5

Based!!

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★ 5

Great location, staff and overall gym!

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★ 5

John the sales manager was great and super helpful.

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★ 5

Just signed up. John was super friendly and helpful. Go cowboys Raul! Go boys! Thanks guys!

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★ 5

I have been going to 24 Hour Fitness for over 10 years.....Jett who works at the HB Atlanta gym is Amazing!!!! She ALWAYS greets you with a real smile and a great attitude......She never forgets when you leave to tell you to have a great day. Super Pro!!!!!

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★ 3

My momma always told me: If you can't say something nice about someone don't say anything at all. 'Nuff said...

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★ 2

This used to be the best gym to work out in. When Fountain Valley closed this gym got bombarded with people and many machines were broken, bathrooms were less maintained, and people were holding multiple machines with towels not allowing others to use them. The gym is closed for gas issues every couple months and many of my friends have cancelled their memberships and gone elsewhere. Sadly, the machines are still broken months after Fountain Valley opened and rarely is there a repair. They need to hire more repair specialists and save this sinking ship.

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★ 1

Worst public gym. Messy… everything broken. Nasty bathrooms. It’s obvious they don’t care.

La fitness on golden west is better

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★ 5

I absolutely love this class! Jody Carter takes the time to clearly explain each exercise and the proper form, which really helps me stay on track. She also makes sure we understand the count and tempo, which makes a big difference in how effective the workout is. I’m always sore after class—in the best way! That’s how I know it’s working. Such a great teacher—knowledgeable, motivating, and consistent!

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★ 1

The machines are always broken. The gym has had only had 3 working stairmasters since April. 3 months later, almost all of the stairmasters are still broken. Long waits for weights and cardio during all hours of the day. This gym has also closed at least twice since I've been going due to gas leaks without alerting anyone.

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★ 5

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★ 5

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★ 5

this place is best bang for the buck$ courteous staff and best sauna 💪🏼 🔥

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★ 5

I love, love, love Jody’s Body Pump Classes! Getting a one hour lifting class 2-3 times a week to add muscle just adds so much to my cardio workouts! Jody rocks and is so positive and allows everyone to adjust to their own level:) love her❤️

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★ 5

Love Jody’s classes!

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★ 5

Jody is an excellent instructor and has classes at multiple Huntington Beach locations.

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★ 5

Raul was awesome, helped us find the best package for my family.!!

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★ 5

Michael at the front desk is great! Made everything incredibly easy.

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★ 5

Michael is an absolute hero. I needed to get my keys out of my car, and was in an absolute bind no phone or wallet or anything.

He went above and beyond to make sure I was taken care of, even let me use his phone. I appreciate his kindness that goes beyond the regular great customer service I receive.

The facilities are unmatched and the cleanest in town

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★ 5

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★ 2

Machines are broken all the time and are repaired at a snails pace. The double cable set up has been broken for almost 6 months that I know of. Water fountains are regularly broken. Only 1 bottle refill and it’s currently broken. This gym seemingly can’t keep up with repairs, old smith machines they keep repairing instead of replacing with newer, better ones. Good location, needs some major upgrades.

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★ 5

Amazing gym and team!

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★ 5

This is over due
I want to give a huge shoutout to Michael at the front desk of 24 Hour Fitness! He’s incredibly helpful, always goes above and beyond, and gets things done efficiently. His positive attitude and dedication make every visit better. This guy deserves his own gym! Keep up the great work, Michael

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★ 5

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★ 5

The best gym in the world!

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★ 5

Micheal at the front desk is the absolute man. Super helpful and always welcoming. Great guy

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★ 5

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★ 5

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★ 5

Great Gym, been going there for 5 years. I love the large windows and the natural light. The gym has tons of space, lots of machines, and professional staff.

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★ 5

I love this gym has everything I need.

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★ 5

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★ 2

This gym used to be great, now it’s always overcrowded, if you show up between 3-6pm is nearly impossible to do a complete workout because the machines are all taken. Very common for broken equipment to sit for weeks without repair.

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★ 5

John was a great help at getting me signed up. 10/10 experience.

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★ 5

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★ 5

Whenever I walk into the gym I am always greeted with a big smile and great attitude, and unlike the other nearby locations this one has a much more positive atmosphere when you work out.

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★ 5

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★ 5

This gym is awesome great staff clean equipment love working out here. DOPE GYM 🤙🏼

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★ 4

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★ 5

I absolutely love that this is my “home” gym. Michael and Jett are the absolute BEST! This gym truly is like a big family and such an amazing environment. The other night there was an incident and Michael was working, he handled it incredibly well. He stayed calm and did what needed to be done. Anytime I walk in and see Michael or Jett’s face, it’s like an instant mood booster! Don’t get me wrong, all the staff is rad here, those two are just my favs! Michael, again, great job handling that super stressful situation the other night!

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★ 5

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★ 5

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★ 5

Just wanted to to send a good job to Michael! He’s personable and professional. I always feel greeted by him and feel like he knows me! He’s an asset to 24 hr fitness

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★ 5

Amazingly easy to sign up for a membership. Jet at the front was AMAZING!

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★ 5

Raul an John help me get a great deal! Thank you 👍

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★ 5

Since Raul has become general manager the gym has completely transformed. It’s clean, friendly and the equipment is always in working order. I highly suggest this gym!

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★ 4

I like the pool here. And yoga. Also senior yoga. But senior yoga got cancelled it so as water yoga got canceled even if we have 30 more people who loved the exercise. I wish you have more water yoga instructors. And as spring comes we ran out of parking spaces. We had to park across the street. Can you guys limit the people who live only Huntington Beach first. Priority over fountain valley residents. Too many people come from another city and make this location too crowded. Other than that this is nice place to exercise.

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★ 2

I’ve been going to this gym for three years and I find that it is frequently closed temporarily. It is extremely disheartening to get psyched up to finally go work out and then arrive to an empty parking lot because they failed to notify the membership that they were closed. Additionally, the pool is at times filthy. Today’s swim, the water was so dirty I could barely see the bottom of the pool. The tiles need to be scrubbed on the sides, and there are splotches of dirt all along the walls. It’s pretty disgusting. On the positive side I can say that the staff has been nothing but friendly.

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★ 5

This location has a PHENOMENAL team. From the experienced management led by Raul to the entire club team whom represent the 24 hr brand professionally. The customer service and true care to helping members reach their health goals are a testament to their commitment to making this world a better place. Shout out to John who helped me setup a membership that aligned perfectly with my goals. Thank you team!

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★ 5

Always nice to know I can have a great workout 1st thing in the morning at a clean and safe environment.

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★ 1

Apparently it’s closed for now. Didn’t update google maps. 24 hour App still says it’s open. Fun times

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★ 1

They close this gym all the time without saying anything or telling anyone… It’s closes for gas leaks all the time and then they don’t tell anyone when they close it for upgrades. Poor communication and poor management.

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★ 1

Absolute trash, dirty gym, equipment always broken, takes months for equipment to be fixed, staff is lazy and rude, expensive. Mind was blown when I joined LA fitness. So much better

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★ 5

Big gym with all types of workout equipment. Free weights, ellipticals, sauna/steamroom, and a 3-lane, 25 yard lap pool.

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★ 5

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★ 5

The gym is super clean, the staff is friendly and knowledgeable, and there are so many amenities (sauna, pool, bike room). Everything you could want in a gym!

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★ 3

The equipment is not bad here. For example the weight plates are in tact, not falling apart, no pieces of rubber missing, etc. The dumbbells are also in good shape. I like the fact that they have in between weight dumbbells as well, 22.5 lb, 27.5, 42.5 for example, in addition to the normal 5 lb increments. The big negative is cleanliness. All the time when I'm lifting, there will be tons of hair balls all over the mat/floor, there is no way that someone is vacuuming once a day, or if their assignment is to vacuum, they're not doing it. Also on the green turf, there will be consistent debris where you can tell they don't consistently vacuum/clean it. The urinals in the mens room used to consistently have dried yellow urine caked on, but that has improved in the past few months. At other gyms I go to, you will see the normal staff doing cleaning as needed, but here you see workers not seemingly doing anything, but you'll never see them clean or vacuum, that seems to be below them. Also, poor rating for not having antibacterial wipes. I also go to an out of state gym that's $11 per month and they have such wipes. You get the feeling with 24 hr fitness that it's all about the cost cutting and not much on a customer-first approach.

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★ 3

The place is alright. Clean enough. Often a good number of the machines are out of order and it takes them a while to fix.

My biggest issue is that it closes so early. Why haven't they switched back to being 24 hour? Seems odd that a gym called 24 hour fitness rarely has a location that's actually opened 24 hours.

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★ 1

Jacuzzi most of the time dirty or broken. Sadly they are not taking care of this location.

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★ 3

Great for the money. Just wish it was cleaner. The pool is filthy, but it does get used a ton and people come out of the sauna covered in sweat and jump in- sometimes with shorts and t shirts. The men’s locker room has bugs living in one of the showers for 6 months now. Like I said, I can’t complain because where else can you find a lap pool for $25/month?

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★ 5

Micheal is a real one, and helped us fix up our gym passes!

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★ 5

Clean facility! Machines that work! Amazing GM (John) who is kind, helpful, knowledgeable, patient and good at his job! Walked me through the multiple questions I had with such kindness. Highly recommend him if you have any questions or issues!!

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★ 5

I have had many trainers in my day and Christian is one of the VERY best. He is very professional and really knows his craft.

I would highly recommend, 10 out of 10!

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★ 4

The GM Raul and Asst GM John are friendly and nice. The gym side looks clean and maintained. The pool needs to be serviced more frequently as lots of sand and debris at bottom of pool with better air circulation.

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★ 5

Good place, I liked it. It's my first time here and they do keep the place clean.

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★ 5

We have been going to 24 hour fitness since 2018 and have gone to several locations. The Huntington Beach location off Magnolia and Atlanta is not only our favorite because it is near our house but because it has the best cleaning guys (Don & Elijah) and the friendliest front desk girl (Lexi). Elijah did a great job of keeping the facility clean but Don took it to the highest level of clean of anyone we have ever seen. He eliminated all the mold in the sauna (on the walls and under the seats), made the showers mold free as well and the floors of the facility have never been cleaner. Lexi is mostly the opener for the faculty on Saturday-Wednesday and she is perfect for the part. She is never grouchy nor drowsy when she opens at 5am on the weekdays and 6am on the weekends. Her spirit meeting and greeting the morning crowd should be commended. It is not easy to be friendly when you have to get to the facility so early. She always says hi and bye (with a have a good day)!

These 3 individuals make the facility stand out above all other facilities in our eyes. Please help us to recognize their efforts to make this HB location the favorite location of all the local 24 Hour Fitnesses. Thank you for your time! Kim

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★ 1

Oct-29-24
I work out almost every day and have visited several locations in the area.

In all of them, the machines are run down, with the padding almost gone, so it’s painful to use them, besides of always being packed and groups of people holding machines for friends.

Some of the reviews here are written by people interested in improving the rating. They do not post pictures because they know the photos would show the dirtiness and general state of the gym.

If you are new to this club and considering to join, go personally and look closely at the cleanliness (non existent), around 7 am or 6 pm. Try to use the machines before you commit.

_____________

Always packed with people sitting on the machines, scrolling through their phones and not even working out.

I asked the receptionist if there was some kind of policy of courtesy that involved not using cell phones at the machines, and she said no, YOU have to tell them and deal them.

It’s hard to work out here, also BC many machines have been broken for at least 5 months and no one cares.

Also, there’s dust accumulated in most machines.

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★ 5

Just joined after finding out it is included in my Medicare Plan. From walking in to signing up and taking the "Tour" with John, it has been a pleasant experience. Not crowded and clean! I look forward to my first workout and a complimentary training session in a couple days.!

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★ 5

Gym is clean, weights are in order, and staff is friendly. Overall great gym I have a lot of fun working out here.

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★ 5

Solid 24 hour fitness. Probably the only one I have been too that has all the weights actually in order. Front desk people are friendly, the equipment is well maintained, only complaint is I wish it had a hack squat.

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★ 5

Went into this place for the first time today. No complaints. Seems like a great gym with friendly members.

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★ 5

Amazing gym. Quality machinery and the front desk people are always so friendly. Love the members too, shoutout to Kyle for always keeping people motivated and giving helping people learn more about working out.

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★ 5

My experience with the manager Raul was wonderful. He was very patient with me and explained everything to my understanding. I highly recommend this facility.

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★ 5

Great gym! The staff are always friendly and helpful. I would happily recommend this gym to friends and family.

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★ 3

They have been doing much better since last time this year. Machines are all around dusty still and a few machines not working but primarily the stair machines which is common. I'd say they have been heading well into the right direction recently, and it's been a much more pleasant experience than 6 months prior.

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★ 5

This is the cleanest and nicest 24 Hour Fitness locally, the people complaining in other reviews clearly haven't spent time at other locations. You can tell the staff really cares and they are always friendly when Im there. If you are looking for a good gym this is the best option in the area.

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★ 2

This gym has gone way down hill. I can deal with broken equipment and crowds, but on multiple occasions (twice in the last 2 weeks) I’ve pulled up & found the entire gym closed in the middle of the day. I’ve inquired multiple times about the issue & I’ve been told “there is a gas leak.” Obviously fixing this inconvenience or possible health hazard is not a top priority for 24. & this is SUPPOSE to be a super sport

Source: Google

★ 4

Update on my review of a few months back. The new manager is doing an excellent job in fixing what has been left to decay. You can see the positive impact already.
The old “staff” is gone, finally.
Great improvement overall.

Source: Google

★ 4

Nice place! clean showers,but jacuzzi and shower doors needs a little scrab job.

Source: Google

★ 4

Very encouraged by the new management! Place is looking cleaner and better maintained already! Staff is engaging and inspired to make this a better gym. Thank you!

Source: Google

★ 4

Nice gym but crowded

Source: Google

★ 1

Several key pieces of equipment don’t properly work. The list of broken equipment grows daily and takes weeks to be fixed, if ever. Every piece of equipment has dust on them and is not maintained properly which explains why they break so often. Equipment is rarely put back in a spot so regularly you have to look around for it. Bathroom/locker room is very, very dirty, like a public park. The staff is on par with Walmart greeters where you may get a faint “hi” but on the rare occasion you need them they aren’t at the front desk. They rarely enforce the gym rules for example allowing people to walk around on the gym floor shirtless. Just a poorly ran gym.

Source: Google

★ 1

Always packed and have to wait to use equipment, sauna is always completely loaded up no matter the time of day.

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★ 3

Other than the messy bathrooms and hours this place has a great vibes. Something about it makes it welcoming and my happy place.Wish it was open more on the weekends.

Source: Google

★ 5

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★ 1

Clean the place. Showers & toilets are nasty dirty. Did you not learn anything during Covid?

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★ 1

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★ 5

Saw a review of someone complaining about people on their phones. I guess that person is just better than everyone else cause they don’t need rest in between sets 🤯

Source: Google

★ 5

I never had an experience with rude staff and the members there are very considerate. LA Fitness has the rude staff and obnoxious members.

Source: Google

★ 5

I read a post saying the front desk is rude.
Not my experience although they aren’t as talkative as some are they definitely aren’t rude
Some people are just soft and easily offended

Source: Google

★ 1

This gym is currently closed

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★ 3

Nice staff, great facility with abundant machines and a diligent cleaning crew, but it’s been closed for 3 days now due to some methane gas leak apparently, and they haven’t bothered to update their online presence or their phone message saying they’re closed. Do better for your members, 24 Hr. Fitness.

Source: Google

★ 1

Gym wasn't even open at 5 this morning. Waited in my car until 5:45 then left. It's also a pretty dirty gym with bugs in the showers. It blows my mind since this location isn't even 24 hours. Plenty of opportunities to clean.

Source: Google

★ 2

I’ve been a member of 24 Hour Fitness for more than 20 years, and coming to the Atlanta location for several of those years. It used to be so clean and well maintained. I have noticed over the last several months that the staff is not as friendly, the bathrooms are dirty, sometimes there's no toilet paper, and the equipment is breaking down. I’ve decided to spend the extra time to go to a different location. This one is obviously poorly managed.

Source: Google

★ 2

The experience is fine but lacking in some areas. Several machines are lacking grips that make the movement harder to complete and complete comfortably. This has been an ongoing issue at this gym and it seems no one cares. Also, it is 24 hour fitness, but isn’t open 24 hours, while still charging full price for memberships. I understand that price must stay consistent across locations but that should mean service should as well. This leads to it being very busy during business hours due to the lackluster business hours. It will probably stay this way because management seems pretty relaxed

Source: Google

★ 5

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★ 5

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★ 3

My family and I have been members since they opened with the exception of covid when they were closed. My biggest frustration is that the equipment that is broken has been broken for months. The weight machines need updated/fixed. Please put some $ toward this. Cleanliness would be nice.

Source: Google

★ 5

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★ 4

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★ 1

Why is this place called '24hr Fitness' when it's not open 24 hours a day?

Source: Google

★ 1

This place has gone down hill. Mold is EVERYWHERE, doesn’t the OC Health Inspector see this? Broken equipment all the time and rude workers at the Front Desk that could care less when you bring things to their attention. They just stand there and b.s. all day and no one cleans anymore. Mold in the drinking fountains and all over the showers…the Fullerton location is mold free, everyone is smiling and helpful…night and day

Source: Google

★ 1

Once again,, either change your company name or STAY OPEN 24 M.F.HOURS.. YOU ARE LIKE BIDEN

Source: Google

★ 2

I mean, I’m glad it’s open, considering so many of them just shut their doors yet took our monthly dues during Covid. Problem is the bathrooms are absolutely disgusting, at all times. It’s a BYOTP situation - “bring your own toilet paper”. The floors in the stalls are the worst I’ve ever seen!! I won’t even touch the slimy skin cell laden sink handles to turn on the water - not like there’s soap anyways. Even a murder scene restroom is cleaner than this biohazard. Have some pride in your own facility!

Source: Google

★ 2

Disappointed in what this gym has turned into. I was really excited when this location opened several years ago but then they shut down some of the surrounding gyms and substantially reduced the hours. It seems flooded with people all the time and workout that should take 30 mins, takes upwards of an hour due to lack of available equipment. I don't know if they run promotions for the local high schools but it seems to have a high percentage of high schoolers. The maintenance is also lacking. They have made some efforts to improve by having a log but a lot of it is little stuff, bent carabiner here, missing not critical part, and missing and loose screws there. It just seems all over the places. I thought Super Sports were supposed to be a higher tier.

Some of the staff is friendly and it is somewhat clean. Hence the two instead of 1 star.

Maybe they are still struggling since the pandemic but I sure hope they turn this place around.

Source: Google