★ 5

Aaron really knows what he’s doing cool guy

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★ 5

Very nice gym first time here ..manager very nice super clean

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★ 5

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★ 5

Eric is the best

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★ 1

If I could use a lower star I would. I have been too many 24 hours fitness. And I have never been so insulted and disrespect by the people who actually work and people who think they can hang there dirty socks up in the Sana. And the call me names and verbally assault me. Why are people wearing there tennis shoes in the Sana and workout clothes. This by far is the worst run business I have ever seen. Somebody needs to do something about the hygienic standards around their fitness center. 😒 sad place to visit

Source: Google

★ 5

Aaron was awesome at helping us get signed in after technical difficulties.
My son says he is tough!

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★ 5

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★ 1

It has a sauna and a variety of equipment allowing for wide variety of workouts. So the facility itself is good. But there's one thing that comes as close to a deal-breaker as possible.

The check-in process at this location forces you to either: A) train yourself to bring in a government photo ID, show it to whomever happens to be the clerk, and thereby having to trust whomever happens to be the clerk to not do anything unsavory with your personal information on that ID (date of birth, ID number, home address...etc.);

or B) train yourself to bring in a digital device with internet connection to scan a constantly changing QR code with no feedback from the check-in scanner. Meaning that there's no way for you to know whether your check-in scan was accepted or denied, and you'd have to TRUST whomever happens to be the clerk with whatever they say. So if you think your QR code scan went through and you walk past the scanners, but whoever happens to be the clerk doesn't think the scan was successful, they'll call you back, force you to stop, make you pay attention to them, change the direction of your movement, return to the check-in counter, refresh your QR code again, scan it again, then wait for the approval of whoever happens to be the clerk to go about your day.

What if you don't wish to carry a government photo ID or a connected digital device into your workout session?

What if you wanted a smooth, seamless check-in process because whoever happens to be the clerk may not be your cousin or bff and you don't want to be forced to trust them?

This is an excellent example of how the supply side in any commercial transaction, 24 Hour Fitness in this case, can and will get a leg up on their client-base by outsourcing their business operational costs to the client, and coerce the client to do the work for which 24 Hour Fitness ought to be responsible.

Our attention as individuals is extremely valuable, and this check-in process invasively trains us to redesign our habits to benefit the organization at our expense. If you ever wonder how the organizations/institutions we build to make things easier for us end up stressing & harming us - this is one example.

If you patronize this club, or any business or office that deploys similar parasitic tactics, I invite you to respectfully speak out & push back against this institutional parasitism.

Source: Google

★ 5

Joshua was very helpful in helping me with lap pull down correctly. Much appreciated!!!

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★ 5

Aaron is always so friendly and welcoming every time I come in to workout! He greets everyone with a smile and brings such positive energy to the place. You can tell he works hard and genuinely cares about the members. Five stars for Aaron!

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★ 5

Aaron is great and very cooperative and overall does an amazing job😼

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★ 5

Joshua and Aaron welcome me as soon as I open the gym door with a humongous smile in their faces. I feel like home every time I hit this gym. Thank you for your time. See you tomorrow guys.

Source: Google

★ 4

I like coming to the 24 hour Fitness gym in Indio because Aron and Josh always greet me when I come in. Every time I come to the gym I always see the two of the re-racking weights and cleaning their spaces. They’re always nice people to talk to and have a chat with.

Source: Google

★ 5

Este gym me parece perfecto en este lugar porque está a 5 minutos de mi casa y ahora tiene más equipo que me gusta mucho, estos meses me han parecido increíbles, me gusta que los empleados son bilingües: Español e Inglés. Joshua está aprendiendo muy bien. Gracias.

Source: Google

★ 5

I’ve been going to this gym for the past four years, and it truly feels like a community. You see the same familiar faces, and there’s a strong sense of camaraderie that makes working out here special. Over the years, I’ve met some amazing people, and that keeps me coming back.

Like any gym, there are ups and downs – occasionally machines break, but it’s understandable. What’s most impressive is the dedication of the staff. Eric, the manager, takes real pride in the gym, and it shows in how well it’s maintained. His leadership is top-notch, and his team follows suit. Just today, Ryan at the front desk was incredibly kind and respectful, really taking the time to listen.

I appreciate all the effort they put into keeping the place clean and enjoyable. It’s a gym that makes you want to stay for years to come. Highly recommend!

Source: Google

★ 2

not open 24 hours will be cancelling membership

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★ 4

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★ 4

Not open 24 hours or it would get 5 stars. There's often a line waiting to get in at 5AM, so it's unclear why they aren't open 24 hours anymore.

It's kept clean and everything is fixed as soon as it starts to break down, unlike at other 24 Hour Fitness locations, which are often disgusting and make you feel dirty and unhealthy just for going in them.

Source: Google

★ 1

Their main speach point is 24h, and they are not 24 h

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★ 1

I have a membership for 24hours so I can go anytime I can but it’s honestly crazy that Eos is 24 hours only reason I come here is because it’s close but the fact they want to charge more and cut hours is crazy. All I want to ask is why not make it 24 hr if it’s called 24 hr I also realized the sauna and steam room is always broken or just has lack of cleaning I just don’t see a reason it’s not 24hr

Source: Google

★ 5

This club has an amazing since of community within the 4-walls. Smiling faces at the front from Dietrick, Ryan, Jasmine. Eric the GM is knowledge and is always willing to help his team and members. Andrew is great as well loves to talk about anything and everything.

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★ 5

What a great club! Friendly staff, and great choice of equipment to use.

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★ 1

Coming from LA . My work schedule is crazy thats why Ive been having this membership for years.
Sucks its not “24 hour fitness” here.
Im going to have to cancel 😔

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★ 5

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★ 5

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★ 5

Roman, my personal trainer is awsome!! He is thoughtful, prepares workouts that fit my needs. He is always checking in during sets. The staff seems very friendly. Though the equipment is a little dated, I you'll definitely recommend 24hr fitness in Indio, CA

Source: Google

★ 5

Thanks for helping my dad Aaron was a big help

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★ 5

I have been to multiple 24 Zumba classes across north LA and Daniela’s class in Indio is by far the most dynamic, fun, Zumba class in the region. Thank you Daniella for making me smile for a solid hour and being the great instructor that you are!

Source: Google

★ 5

I cone to all the classes because they have the best instructors!
Marissa cycling class
Daniela zumba class
Kelly and Christina body pump and body combat

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★ 5

Aaron is a little smart ass sometimes but he is always doing something/cleaning.

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★ 1

I’ve been coming to this gym for ten years, and unfortunately it has been completely neglected for over two of them. The treadmills, stairmasters, and other machines are constantly broken with little to no urgency to repair them. When asked about the issues, staff always give the same excuse: “parts are on backorder” or “corporate only authorizes limited repairs.”

The sauna and steam room are another disappointment—broken for months at a time, and when they do work, they’re often dirty. The same goes for the bathrooms, which are frequently dirty or out of order.

The one positive is the staff—they are always friendly and professional, doing their best to make up for all the issues. Unfortunately, the problems are clearly out of their hands.

After a decade of membership, I may end up sacrificing the convenience of this location just to go to a gym that is clean and has working equipment. This gym is in dire need of corporate attention. Until serious improvements are made, I would recommend staying away. Corporate needs to visit this facility to see first hand the lack of attention.

Source: Google

★ 5

Aaron provides consistent customer service. I appreciate him helping me out.

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★ 5

Aaron was super helpful

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★ 5

Been goin here for three years. One of my favorite gyms in the Coachella valley, jasmine and Brian are 🐐 best morning shift crew

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★ 5

Jose Hernandez is legit the greatest front desk/ gym employee ever.

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★ 5

Jose Fernandez it’s the best !!!!!!!!!!

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★ 5

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★ 5

Andrew Molina best manager this facility could’ve ever hired! Come see him!

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★ 5

Jose Hernandez is always helpful especially with any questions I have

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★ 5

Aaron is very welcoming to 24 hour fitness!

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★ 5

Jasmine always has a positive attitude and I feel very welcomed anytime I come in !

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★ 5

Aaron was great!

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★ 5

Aaron is fast with my transactions an is super supportive thanks 24 hours💪

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★ 5

Jasmine is one of the most welcoming workers! Always nice to see her and be welcomed with a warm smile !

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★ 5

Jasmine was so nice and such a great help, it was first time back in a while and she made everything so easy!

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★ 5

It was supper easy to sight up. We were done in 10 minutes. Thank you

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★ 5

Had a great experience enrolling with Arturo Molina! And GM Ernesto Rodolfo Avila!
Thanks Guys

Source: Google

★ 5

Been coming to 24 Hour fitness for 2 years now. Love the space, it’s hardly crowded and I get to come in work out and leave without having to wait for machines and equipment. The fact that they have a BJJ/TKD studio on premise makes it more fun.

Source: Google

★ 5

Jasmine is the nicest, great customer service

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★ 5

Yes, Jasmine is always great . Always there to help me with any questions I have about the club or even suggesting great workouts. Thank you jasmine for outstanding service.

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★ 5

Very helpful

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★ 5

Jasmine at the front desk is the best she’s always has a smile and his a hard worker!!!!!!

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★ 5

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★ 5

Great place for a workout.

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★ 5

Jasmine always gives the BEST service in the morning!

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★ 5

Jasmine is the best! Always smiling and ready to help!

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★ 5

Jasmine is so nice and friendly. She's very welcoming and helpful!

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★ 5

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★ 1

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★ 5

I love this gym! They keep this gym super clean and the staff is super friendly

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★ 5

Jazmin es bien chingona y es buena persona

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★ 5

Best gym ever honestly, best equipment and it’s always clean. Front desk people are so helpful and kind. Especially jasmine she’s the best!

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★ 5

Great gym and employees especially jasmine, always happy, kind, and helpful

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★ 5

The gym is awesome always positive vibes when entering. Never any issues wihh the anything. Clean restrooms . Outgoing and cool workers jasmine and Brent always showing support being kind to others

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★ 5

Andres me ayudó a agarrar un plan fue una buena persona lo recomiendo

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★ 5

Great clean gym! Recently moved to Indio and it’s been a great experience!! Staff is very friendly!

Source: Google

★ 5

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★ 5

I enjoy this gym very much, the staff are helpful, I’ve been coming for the past 4 years and never had an issue. I recommend this gym to anyone who is looking forward to start working out and getting into shape

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★ 5

Need help and Jose was there to assist me quickly and in a professional manner!

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★ 5

Jose Hernandez is already friendly and has good vibes when coming to the gym

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★ 5

José Hernández in the front desk of 24 Hour Fitness is always so helpful , attentive and supportive. That guy needs a promotion asap!
Thanks
19 year member Noemi

Source: Google

★ 5

Not afraid to start conversation
Offers many services that are available at gym

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★ 5

Jose Hernandez an associate here at 24hr Fitness showed me kindness and amazing customer service! He is outgoing and happy every time I see him! Great job man!

Source: Google

★ 5

Always very attentive, positive and motivating. When I walk in the first thing is a very energetic greeting. Great at his job!

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★ 5

Jose is always in a good mood every time I walk through the front door and always greets me and makes me feel welcomed ! And always helps me when I need assistance !!

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★ 5

Jazmine always has good energy and she’s very welcoming

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★ 5

Jas is always being helpful and nice. Always has a positive attitude at work!

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★ 5

José is a good person and really helpful he’s a greet man

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★ 5

This gym has a wide selection of free weights and also weight machines. It’s big and spacious and I can get through my workouts with ease, without having to wait for machines or weights to open up. When you go ask for Jose, he is always wiling to help!

Source: Google

★ 5

Jose Hernandez was great customer service

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★ 5

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★ 5

Jose Hernandez es una buena persona muy a Mable

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★ 4

Thanks Jose good Good service

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★ 5

Super amables sobre todo al amigo José Hernández

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★ 5

Staff welcoming and really cool. Andrew helped out my family get a membership.

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★ 5

Made family signing up easy!

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★ 5

GREAT GYM

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★ 5

The gym overall has a great atmosphere, organized and well kept equipment, and very helpful and friendly staff. Shoutout to the front desk team member Jose for always being so welcoming, polite, and helpful when I need assistance with the sauna or gym equipment!

Source: Google

★ 5

Love seeing Jose daily. He’s very courteous, friendly, and outgoing. Makes 24 a great environment 👍🏼

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★ 5

Jose was very helpful with the guest pass process. Had a fun time

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★ 5

New to the gym and it met and excelled my expectations!! Brent & Jose Hernandez were super helpful too which made choosing this gym as my gym easier!!

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★ 5

Jose is a very good worker and very helpful

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★ 5

Coming to 24hr fitness has the most welcoming and laid back experience you can ever want in a gym

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★ 5

Jose in the afternoon front desk super helpful and welcoming.

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★ 5

Hay buenos servicios

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★ 5

Buen lugar, limpió, ambiente agradable, y nuestro amigo Jose de asistencia al cliente muy amigable.👍👍

Source: Google

★ 5

Abraham is excellent at the front desk. Always friendly

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★ 5

I always have a good workout here at 24hr fitness, I love the community built here especially by Jose, he’s always putting in effort to making the gym a fun and exciting experience.

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★ 5

All the staff are friendly and encouraging, Andrew always encouraging gym members 👏 no matter what he's always positive!

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★ 5

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★ 3

make the ac great again, and bring back the 24hours!!!

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★ 1

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★ 5

El mejor lugar para quitar el estress!!✌✌
The best place to take the stress!!

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★ 5

Always good

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★ 5

ARIANA IS THE BESTTT!!!! AMAZING PERSONALITY AND ALWAYS SMILING.

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★ 5

Jasmine Andrew and Alex have the best customer service if they were not here I probably would have left this gym and gone to EOS THEY ALREADY NEED TO PUT JASMINE AS A PERSONAL TRAINER PERIODDDDD...

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★ 5

Jasmine is always so helpful and provides the best customer service!

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★ 5

This place is amazing and super clean. Ryan at the front super helpful.

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★ 5

Muy bien servicio, te ayuda rapido y explico muy bien la dudas, con muy buena atencion de Jose H.

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★ 5

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★ 5

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★ 5

José Hernández is awesome

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★ 5

Excellent, always motivating us.

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★ 5

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★ 5

Arina is the best worker there.

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★ 5

Great energyy and always positive

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★ 5

brent and andrew made my experience amazing here!

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★ 5

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★ 5

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★ 5

Great place to workout, always machines when I need them, also staff is very kind!

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★ 5

Jose Hernandez’s is always welcoming and very friendly and he always making sure I’m good

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★ 5

Jose Hernandez is there best worker!!!

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★ 4

Gym is very clean and spacious, the environment is very relax. The workout machines are hardly ever broken,, only complaint would be the treadmills and how most of them are out of order other than that the gym is great and so are the staff members

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★ 5

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★ 5

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★ 5

Ryan makes everyday the best day ever. He is so welcoming and just starts our workout with a positive attitude.

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★ 5

Ryan is one of the most welcoming people here! I always know it’ll be a good gym day when we walk in and he’s here!

Source: Google

★ 5

Kelly and Christina are great instructors for the Les Mills classes in group X at the Indio 24HR. The issue is the AC in that room. Seems to be at least 10 degrees hotter than the main floor. It’s getting hot here and this needs to be addressed before the 100 plus degrees show up.

Still waiting on the AC to work in the Group X room. At least 10-15 degrees hotter than the main room.

AC has been repaired and is working great for the past week.

Source: Google

★ 5

I’m glad I joined this gym. Clean facilities, equipment is in great shape. And the guy in the front who greets me when I go. Ryan I believe. What a smile.

Source: Google

★ 3

Wish I could review it properly. They wouldn't let me use a trial membership that expires because of Coachella weekend, so I never got to go. Also it's not 24 hours, it closes at 11PM lol. False advertisement. 🤣

Source: Google

★ 5

Thank you 24 hour fitness for fixing the air conditioning in the group X room! I love the staff at 24 hour in Indio!

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★ 5

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★ 5

Andrew is a hard worker and always positive.

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★ 5

Andrew is always welcoming when me and my friends come to the club!!!

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★ 5

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★ 5

Very welcoming environment!

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★ 5

Trishia is a great trainer.

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★ 5

Clean gym

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★ 5

Ryan is awesome and always very welcoming!

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★ 5

Great customer service

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★ 5

Marissa is an amazing spin instructor. She makes class fun and rewarding. She makes you feel confident and comfortable. I recommend Marissa to anyone who wants to get a great workout, she will definitely give you the challenge that will make you want to come back!!!

Source: Google

★ 2

I’ve been a member for a while, and I’m disappointed with how the gym has declined—especially in the group fitness area. The A/C in the classroom hasn’t worked, there’s been no hand sanitizer for weeks, and only one person is assigned to clean the entire facility. The classroom is often dirty, and several cycle bikes don’t work.

There are also fewer classes than before, which is frustrating for those of us who rely on them. I really appreciate the staff—they’re doing their best and clearly care—but they need better support and resources from management.

Source: Google

★ 5

Very clean and friendly environment . The receptionist are so polite especially Ryan !

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★ 5

Christina and Kelly’s body pump classes are my absolute favorites! I’ve taken a lot of fitness classes over the years, they are the most incredible instructors I have ever had the pleasure of taking. They bring such high energy and positivity to every class. I wish they could teach a spin class during the week! Highly recommend any classes that they are teaching!

Source: Google

★ 5

Christina & Kelly are the most enthusiastic trainers!!! Both of them have so much energy and are so motivational. They are extremely knowledgeable and always updating their workouts. They make it so much fun and their music is great as well. I wish they offered their classes every day. I would definitely go daily! Please offer more classes.

Source: Google

★ 2

I only take classes at this gym. The instructors are great but there are a few things that could be better. The AC has been down for 4 days now which is uncomfortable now but in the summer it's unbearable. Also the 10lb dumbells in the classroom are disgusting and need to be replaced.

Source: Google

★ 2

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★ 2

The classes ( the ones they have) need to upgraded . The couple that run all classes are fantastic, but the equipment is bad! Bad bikes ! AC that doesn’t work and the gym is dirty, weights are old as well, and new mats are needed before some one gets sick. I don’t know about other 24 hour gyms but this one needs someone who cares about clients
.

Source: Google

★ 2

While the staff is friendly and helpful the gym needs some desperate maintenance. There always seems to be equipment broken or not in service. A lot of the cycle bikes screens don’t work and the air conditioning is lacking to say the least. It’s very difficult to work out when it’s a 110 outside and not much cooler inside. I would also like to see some more variety in classes. I love their Body Pump and Combat classes and their instructors are amazing ( that’s what keeps me coming back) it would be nice to offer other classes as well.

Source: Google

★ 2

This is one of the worst maintained gyms I’ve been too. Equipment not working or in disrepair. Bathrooms are dirty. AC in the group x class has not been working for a week in 90 degree weather. The only reason I have not switched gyms is because the instructors are fantastic. Corporate should conduct an audit.

Source: Google

★ 5

Best gym around. Ryan Akeney is extremely helpful and has amazing customer service. Any time I go in, he’s attentive, friendly, and knowledgeable about all of the equipment. This gym is lucky to have him on board. Give this location a try!

Source: Google

★ 5

I've veen coming here for over 15 years and love it!! The pool and staff are amazing

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★ 5

Excellent service! Andrew was exceptional with advising different plans for me.

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★ 5

Body pump class was excellent as always! Just what I need to motivate me and get my workout in.

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★ 5

Ryan the manger is so welcoming. He always has the best energy and always makes my bestie and I feel right at home. All the staff at 24 makes working out here such a fun atmosphere.

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★ 5

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★ 5

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★ 5

Eric, Ryan and Andrew are a great team! Thanks for the hospitality!

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★ 5

I have been a member of 24 Hour Fitness for more than 30 years. The front desk staff here is the nicest and most inspiring group I have ever gotten to know. Thanks to each of them.

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★ 5

Since day 1 Andrew, Ryan, and Brent always make me feel welcomed. Anytime I have questions or need assistance they are happy to help. I appreciate the professionalism and accessibility to the equipment I need to get my full work out in.

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★ 5

Andrew is so encouraging and accommodating! I really recommend
24 Hour Fitness in Indio.

Source: Google

★ 5

Always cool talking to Andrew about sports in the front desk. He always makes you feel welcomed.

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★ 5

Andrew and staff members really welcoming and good basketball runs

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★ 5

Andrew is always welcoming and this entire gym staff is very knowledgable 10/10

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★ 5

love the atmosphere here & the staff are very kind! special shoutout to ryan, roman, & andrew!

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★ 5

Ryan is an amazing team member always helpful and always smiling and always being welcoming just overall making the gym a much better place for me

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★ 5

Great staff and gym! Also great that they have the Rojas TKD and Jiu Jitsu on location. Works out perfect full my schedule.

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★ 5

Ryan is fantastic always says hello :) friendly staff!

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★ 5

Ryan with always a great attitude.

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★ 5

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★ 5

Favorite place to workout and the employees are very nice!!!!

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★ 5

Very safe environment and friendly place too!! Definitely recommend, very clean.

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★ 5

This gym is awesome! I seriously love coming here. The people who work here are super nice and always chill. They’re really helpful if you need anything. Plus, the equipment is always clean, which is a big deal for me. It just feels like a good place to be. Definitely my favorite gym!

Source: Google

★ 5

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★ 5

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★ 5

Amazing gym!! Been here for over 4yrs

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★ 5

Great Gym. Thank You for having our Python Jiujitsu Academy.

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★ 5

Lovely gym, staff is super nice and the rojas dojo is incredible!

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★ 5

Clean, friendly environment, helpful staff!

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★ 5

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★ 5

Amazing staff!!!

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★ 5

Gotta love the open machines and benches that are available here at 24hr Fitness!!! Still a place that you can come after work and get your workout done without all the extra crowds!!!

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★ 5

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★ 5

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★ 5

great gym and teachers

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★ 5

Absolutely love this gym.

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★ 5

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★ 5

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★ 5

Staff and Coaches are amazing!!
Very friendly and helpful.
Eric and Andrew are awesome managers..

Source: Google

★ 5

great gym!

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★ 5

Amazing gym totally recommend it ! Staff always has a positive attitude and greets you as soon as you come in. Great equipment! It’s always nice and clean. Overall a great experience !

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★ 5

clean gym … staff is always very helpful!

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★ 5

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★ 5

Staff is helpful always greats you with a smile everyone respectful when it come to cleaning gym equipment before and after use

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★ 5

The best in the valley

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★ 5

Marissa is the best spin instructor in the valley. She always brings her best. She always takes the time and care to make sure newbies are comfortable and fitted correctly to the bike. She always compiles new lively upbeat playlists to make every class a fun and physically challenging time while kicking your butt. ⭐️⭐️⭐️⭐️⭐️

Source: Google

★ 5

Marissa is amazing. Killer workout and and amazing energy throughout class

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★ 5

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★ 5

The trainers at the Indio location is awesome. I have personally worked with both Kijana T. and Tricia K. Kijana currently works with my son with special needs and I can’t brag about how wonderful he is working with him. Kijana is doing so well with him that I’m increasing his coaching package! You won’t go wrong picking Kijana or Tricia! Love them both!

Source: Google

★ 5

Very knowledgeable and encouraging. I explained my fitness goals upon our first fitness appointment over a year ago, he made every workout the perfect balance between fun and achievable, whilst still pushing me to the limit in order to grow stronger. 10 out of 10 for everyone from the athlete to the busy mom, to someone simply wanting to become more confident and knowledgeable when it comes to gym equipment. Kijana is the go to for all of your fitness goals!

Source: Google