★ 5

Is this place seriously closing in November? What the heck? Come on, 24 Hour Management. This is the gym I go most near my house.

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★ 5

Great atmosphere...

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★ 5

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★ 1

Its so hot I can't focus on my workout. Seems like they are trying to save electricity. Also the cable pull machine pulleys are so old 10lbs is more like lifting 50lbs. Management doesn't seem to care despite having brought to their attention and asking to lower the temperature numerous times over the years

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★ 5

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★ 5

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★ 5

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★ 5

Always found the time to get my workout in and get out. Excellent facility, have a steam room and sauna

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★ 1

Shame on ? I dropped a Lyft rider , tried to use restroom but I did not know , no one can use restroom coz of not holding membership , very bad experience

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★ 4

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★ 1

A dirty, nasty gym. Never Improves

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★ 1

I've gone to several locations and they are an embarrassment....Rusty, filthy, broken things that do not get REPAIRED. Make it a safety issue and potential hazard for members. Showers, pool areas are more than dirty, tiles broken, missing or lifted. People tell me they have complained numbers time, but nothing gets done and we pay good money therefore we expecte to have a CLEAN AND SAFE GYM....SHAME ON YOU 24HR FITNESS. Clean up and repair your GYMS.
My advice to potential members....Don't sign on to 24 fitness till they clean up and REPAIR their GYMS.

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★ 2

Most of the machines I needed to use were broken. The layout is confusing. The bathrooms were gross and the toilet leaked. The pool area stung my eyes because of the chorine smell. The sauna floor was disgusting!! I only went there cuz the santee kids club was closed. The only reason I gave 2 stars instead of 1 is because I really like Lori from the kids club(who is usually at Santee.) I'd give her 10 stars for customer service and the care she gives my kids. Next time I'll go to the point Loma one close to my work instead...

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★ 5

Favorite of the gyms. This gym has a good portion and the community is great. The steam room is most relaxing, the jacuzzi is massaging, and the gym is 24 hours. It's always great to be able to reach a gym no matter where you are in the area, freshen up, or get a quick rep in. Never discourage yourself, sign up to this gym.

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★ 3

Issues I have are
#1 the girl at the front desk who constantly pops her gum so loud she can’t hear as I’m talking to her. It’s like she’s still in middle school and she’s seeking attention from everyone around her. The manager’s constantly flirting with her so he could careless what she does. Yes, she’s perfected her gum popping skills so you can hear it across the gym. Wow!! 24 hour fitness you have a new talent added to your club. Aren’t we members impressed!
She lacks professionalism which leaves a bad impression as an entrance.
#2 The bathroom floors are covered in paper towels and the paper towel dispensers are empty.
Don’t bother informing the front desk because they do absolutely nothing about it.
#3 The poor club management. I informed the front desk about the paper towel situation. I crossed the room to continue my workout. Saw her speaking to other personnel, no movement toward the bathroom situation. So I mentioned it again to another girl in front of the former girl. And she blew it off also. So then I mentioned it again! Asking for the manager, who had gone to lunch.
Upon his return I approached the front desk and he says, what can I do for you? In front of both girls in informed him of the situation, of which he had absolutely no knowledge of.
At the end of my three hours I walked in to wash my hands. The bathroom floor still filthy and no paper towels.
What’s really going on here 24 hour corporate???

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★ 1

Sround the pool mud, window dirty, locker room dirty the shower doesn't work. The gym looks terrible condition, requires urgent repair and change the costumer service! Also, thefts occur regularly in the locker rooms.
I would not recommend this fitness

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★ 3

Love this gym... been going here for 20 years. Great views and people. Horrible building maintenance, obvious ownership is skimping on upkeep to increase bottom line. Such as ceiling tiles (pool area) painting walls, broken tile, lots of equipment down. If you go to a Ymca and then go to this gym you feel like your in the 3rd world. Still a fun place to work out

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★ 1

Awful. Just terrible. The staff lied to me about the full price and charged me automatically 250$ from my account every 3 weeks and charged me more than 850$ so far! And even worse, they wouldnt let me cancel. The trainors are even worse. They are not helpful at all and they talked about useless information. I do not recommend them at all. Dont get fooled waste your money on this. I talked to the general manager but he didnt seem to want to even listen to me!

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★ 4

Very popular place that is almost too busy to go during rush hours. Came at 4am and had to wait for weights consistently. Missing a few items such a bands.

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★ 3

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★ 5

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★ 5

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★ 5

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★ 5

Workout

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★ 5

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★ 5

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★ 5

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★ 5

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★ 1

Old equipment, dirty place, lazy employees and way to many people for the size of the club.

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★ 2

Dirty

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★ 1

Worse management ever!
Agreed with an instructor for a 20 pack personal training and in the middle of the time he quit from the gym! After that, they decided what instructor will take over and train me and no one asked which trainer I preferred, off course at the beginning they told me that I might have more than a trainer to give me free sessions so I can pick which one, but they decided which trainer without getting back to me ... I've been promised for 2 free sessions for the inconvenience and I finished my pack and guess what!! No free sessions!!!

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★ 5

Two story gym with pool. The classes here are great. U Jam Fitness is a blast. Best group class I've taken. Staff is friendly and Kids Club is smaller but workers are nice. Locker room is big but not many showers but a bit cleaner than other nearby locations. Grossmont Mall is nearby and Trader Joe's as well.

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★ 5

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★ 5

Me encantan sus clases

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★ 5

Classes available.Plenty of equipment.friendly staff.

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★ 5

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★ 4

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★ 5

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★ 5

Great gym

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★ 4

Not the nicest gym, but it's convenient and has all I need. Good group classes.

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★ 3

This place is in a convenient location, but the gym it's self is pretty smelly, old, and has a small closed feel about it. The staff were very nice. I just came to workout for the day.

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★ 5

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★ 4

Its an older gym that needs remodeling but still has all the equipment you need. Does have a pool

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★ 2

Showers never seem to get cleaned, floors Always feel slimey and slippery. The pool area is in bad shape

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★ 1

Clostrophobic, poor ventilation, overcrowded, mostly old crappy equipment.

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★ 4

Been going here for decades. Great gym

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★ 1

Worst gym ever and worst management and staff members. I had a problem with my account, 3 staff members gave me 3 different answers. I had to call the manager 6 times leaving him a message yet he never got back to me and when I finally talked to him he blamed the staff members and never got my problem solved.

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★ 1

The gym is outdated and packed. The parking is hard to find. Probably the worst 24hour fitness that I ever visited.

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★ 5

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★ 2

Very, very old weight training machines and free weights. Poor maintenance. Needs a new main staircase, a remodel. Often smells like chlorine upstairs from the swimming pool downstairs. It stings the eyes a little. It's often too humid upstairs for working out.

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★ 5

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★ 5

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★ 4

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★ 5

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★ 5

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★ 2

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★ 1

Super hot gym. Needs AC. Super low ceilings. I’ll pass. Go to the one on balboa way nicer. La Mesa gym felts like my grandmothers basement

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★ 1

This place really needs to get its customer service on track I called to cancel my membership and was told I couldn't do so until the 3rd of the month so I wait until the 3rd go into the 24 hour location closest to me to go in and cancel my membership since customer setrvice on the phone is close the two girls at the counter are talking amongst themselves once they finally notice me I begin to tell them I'm there to cancel my membership because I was told by a customer service representative that I could cancel today and the two girl told me not only that I would be charged for my membership that ended today but that I have to wait until the 5th now to cancel my membership honestly not worth the trouble especially because of all the miscommunication between customer service representatives I'd really recommend getting the policies memorized better to help from incidents like this.

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★ 5

Love that it's always open.

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★ 4

Decent gym...my go-to since it's close to work. Parking is hard, especially around 4-5 but there's another parking lot up the hill to park in. They have signs that encourage putting back your weights or you'll lose your membership that I've never seen enforced....people put back your weights!! :)

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★ 5

It's a gym. Lift big, run fast, and help keep the place clean.

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★ 4

They keep the pool area clean.

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★ 5

Clean gym, with plenty of machines.

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★ 5

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★ 1

Dirty lockers, poop all over the toilets. Old equipment that's constantly breaking and sometimes it takes weeks to fix. Small and old building, not tall ppl friendly. Oooh yeah when it rains they pull out the buckets so the place doesn't flood! Only reason i go is bcuz my schedule and i live right in front of it. Otherwise i wouldn't set foot in this gym.

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★ 5

Love this gym

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★ 5

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★ 2

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★ 4

Nice place, just need more cleaning in general.

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★ 4

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★ 3

Only problem is there is no privacy in the shower. The at least put up shower curtains which were immediately taken down by I suspect pervs who didn't want to lose their view. I travel extensively and this is the 1st 24 hr fitness with no doors or curtains I've been to.

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★ 4

It has a variety in equipment. But it is a small gym.

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★ 5

Cool people

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★ 4

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★ 5

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★ 3

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★ 5

Friendly staff and great people in the gym at night

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★ 4

Overall good gym. However, some of the weight machines are a little old, but it has everything that is needed to build them gainz! 💪🏽💪🏽The staff are really nice!! Not too, too busy.

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★ 4

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★ 5

Small, rustic machines, great place for barreless class! I do wish they weren't so aggressive with the personal training. Oh the step machine desperately needs to be updated ( I don't think it should be moving while slimply standing on it before your workout)

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★ 5

Awesome place to come get that workout.

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★ 5

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★ 5

Love it

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★ 5

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★ 3

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★ 5

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★ 3

older building with a confusing layout and a plethora of problems related to its older design and lack of updated construction. water leaks, toilets clog, cieling panels sag.

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★ 4

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★ 5

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★ 4

love to work out but wish their pool was cleaner, the tile is filthy

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★ 4

Nice location, clean

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★ 3

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★ 1

Old machines, layout is super awkward. Went in after work late night and had my locker broken into. When I told the person at the front desk he said it happens often, yet no-one does anything about it. Obviously had to have been a member at that time not many people were there yet they weren't able to help me. As i sat in my car waiting for the dealership to open to get a copy of my key I informed members as they were arriving to be vigilant with their belongings and they too informed that it happened often! Nothing good at this gym. At least if it were nicely remodeled and their machines were at least not rusty it would be somewhat worth it but it seems like the machines were going to snap on every pull.

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★ 4

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★ 2

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★ 2

Actually not very clean

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★ 1

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★ 5

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★ 4

Clean doesn't smell like a gym

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★ 4

Not nearly as many people as the Santee l9cation, but it's definitely older equipment

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★ 5

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★ 5

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★ 5

Clean and always upgrading with new and better equipment

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★ 5

Love this little gym.

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★ 3

Equipment seems a bit old but it does the job. You're there to workout, not hangout

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★ 4

Big busy facility. Not much room to do anything other than machines or bench workouts. Swimming pool.

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★ 1

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★ 5

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★ 3

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★ 5

Large locker room and not too crowded.

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★ 4

Old machines but it's my favorite spot

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★ 4

Very good classes especially from Terrie

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★ 4

Sometime it is too crowded. And parking lot is small compared to the amount of people come to the gym. But overall it is my second home.

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★ 5

Nice & clean

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★ 3

Equipment is older, gym is small, but it gets the job done. Layout of free weight could be vastly improved.

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★ 5

Friendly staff, clean equipment and restrooms/locker area, not too crowded...but just enough for the right motivational atmosphere!!

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★ 1

The bathroom smell very bad all time, the machines are rusty and old

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★ 4

the Rancho and Santee locations are maintained better and have newer equipment

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★ 5

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★ 3

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★ 1

Yuck, old, dirty, worn out, this place needs a make over. I'm surprised anyone goes here willingly!!

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★ 3

Im on vacation and it's close to my sisters house. I like going to different locations while im driving from las vegas to San Diego just to get a chance to experience the gyms and how I am treated at each location.

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★ 4

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★ 2

Gyms nice but the locker reeks of urine so disgusting

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★ 1

treadmills are all really, and i mean really, outdated. Low ceilings. Really bad womens bathroom too.

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★ 4

The locker room is downstairs and it's always COLD. But the people are always nice.

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★ 1

Just a bad exuse for a gym

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★ 1

Horrible locker rooms don't even lock bad equipment old limited amount equipment small

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★ 2

Low ceilings make for a hot and stinky workout

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★ 5

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★ 3

Locker rooms need updated

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