★ 5

A clean gym that has an sufficient amount of equipment.

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★ 5

The Ladera Ranch location is the best location I have ever been to

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★ 5

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★ 5

Personable team. Nice facility. Very helpful.

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★ 5

Great gym experience and atmosphere! Great front desk help as well!

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★ 5

Jared helped me get a membership, I was going to buy mine online to save me time but decided to talk to a manager in club to see if there was a better deal that made more sense for me.

Luckily, Jared guided me into the right direction and set me up for a membership that works perfectly for my needs.

Highly recommend doing the same thing I did to get a membership!

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★ 5

Staff is super friendly. One thing though; the hours are not living up to the name!

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★ 5

The experience with the workers is wonderful and they are all friendly. Anthony and Jared were very helpful with everything.

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★ 5

Is a nice gym with many equipments and friendly employees and people

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★ 5

Anthony is a great help and is very friendly!

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★ 5

Anthony is so welcoming! I love coming here all the time! Super clean and great service!

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★ 5

Anthony is the best! Great work outs!

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★ 5

Very helpful GM Jared helped us out. Excited to start! Very easy and low cost to join and add my son on!

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★ 5

Love this gym! They have a great variety of equipment for all ages and fitness levels. The Zumba class was amazing, and Anthony D. has been very helpful in guiding me to help my 12-year-old son to get started and feel comfortable joining to build his confidence. Highly recommend!

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★ 5

This club is amazing and the staff is even better, Jared and Anthony are superb, great place to work out and not crowded.

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★ 5

The machines at 24 hour ladera are fantastic and I love this gym great experience.

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★ 1

It's ridiculous that a commercial gym closes at 10pm on weekdays and 8pm on weekends. I can't even go because it closes too early

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★ 5

Jared was awesome, recommended to family and friends

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★ 5

amazing employees love the gym

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★ 5

Ailyn Zumba class was off the chart but I’m blaming it all on Jerad because he’s such a great manager all the best Robert Lucky

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★ 5

Much larger than other 24 Hours & the staff are so friendly!

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★ 4

I’ve been coming here for 25 years and always loved it, but not happy with so many of the machines in poor shape and need of repair! Other than that, the coaches and staff are always super nice as well as those leading classes and I always look forward to working out here!

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★ 5

Let me tell you, this place is pretty solid overall. The staff here especially someone named Anthony are super helpful and friendly, making it feel like more than just a gym. The equipment’s clean, the cardio area is tidy, and there’s seriously a whole array of machines and free weights to sink your teeth into.

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★ 5

24 Hour Ladera Ranch is a great, clean gym! The staff is always friendly & helpful. I’d be here every day if I could!

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★ 5

Excellent place for a workout! Small and local gym-feel with fitness options at all levels. No waiting for equipment. Shout out to Jared and his team for making this a welcoming and comfortable place to work out!

Also appreciate Coach Aeden who is a fantastic trainer! He somehow knows exactly the right combo of exercises, weights, and
machines to work on all the muscles at just the right level. After each session, I’m always just sore enough to know that it’s working, without being too sore I can’t function!

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★ 5

I had a great experience signing up! Service was great!!

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★ 5

Great club with a variety of equipment and everyone is friendly who works here too.. Thank you Jared for keeping the club clean and equipment working!!

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★ 5

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★ 5

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★ 5

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★ 5

A great gym. Friendly and efficient staff. Clean and well-organized gym floor.

Colin H led some very useful personal training sessions.

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★ 5

Adam is an awesome personal trainer!!! He provides variety in our sessions so it doesn’t get boring. He is mindful about increasing exercises without injury. He makes our sessions fly by!

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★ 5

Great sign up experience with Jared Schrimp!
Looking forward to my experience here.
Cheers!

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★ 3

The staff wasn't very friendly,,, One of the guys there just had a look like what was i doing there when I asked him a question

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★ 5

Been at 24 Hour for nearly two decades now and this Ladera location is the one I seem to keep coming back to over years despite overhauls to other Super Sport locations.

The location has just about all you’ll need from a beginner to advanced levels, including multiple squat racks, barbells, multiple pairs of high demand dumbbells, benches, TRX, rows of cardio, swimming. etc. Really feels like they have more of the essentials than a lot of premium level gyms.

Appreciate the work Jared and his team put in to make the gym a spot you want to be.

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★ 5

If you’re looking for someone who’s passionate about fitness and committed to helping others, Jared is the person to go to!

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★ 2

Joined about 3 months ago and come maybe 3 times a week. There are probably 8 stairclimbers and currently only 2 are working. This is the case with several of the treadmills as well. This would not be an issue if the machines actually got fixed in a timely manner…at least 4 of the stairclimbers have been out of order for 2 months or more and same with several of the treadmills. Have seen many members over the past couple months want to use the stairclimber in particular, yet they have to wait until one of the two working machines is free. Front desk says they don’t know when the out of order machines will be working again. This location needs some new machines and more attention to the prompt maintenance of equipment. Has the potential to be a great gym but needs to do better in this area.

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★ 5

This gym is small but has great equipment. Not as crowded as other gym in the area which helps me get in and out quickly. Main thing that this gym shines in is the customer service the GM Jared and his college Anthony always welcoming people in making this feel like a second home.

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★ 5

Not only is the gym great, during my first visit I shared with the manager Jarred that I’m interested in working with a trainer. He partnered me with Adam who has been ABSOLUTELY PHENOMENAL to work with. At 5 months in now, Adam has helped me reach my fitness goals, maintaining a consistent schedule and accomplishing comfortable yet challenging workouts. Shout out to the entire staff here but most importantly, I feel right at home in this gym with the help of very knowledgeable trainers and staff. Any questions I have, I feel comfortable asking without feeling self conscious as someone new to the fitness world. Thanks a bunch 24hr Fitness Ladera!

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★ 5

Good environment, joyful people, adam is one of the top personal trainer in the area highly recommend him if anyone is wanting to get fit and stay healthy very knowledgeable and formal when it comes to learning anything in the gym

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★ 5

Been coming here for 4 years. I’ve made great friends with all the staff they are very friendly. Rarely are things broken and usually get fixed right away. Not nearly as busy as other gyms in the area.

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★ 5

Very helpful staff and very clean equipment. There’s a large array of machines and free weights. It’s staff members like Anthony who make this place as good as it is. The cardio area is very clean and good as well. 5 stars.

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★ 5

Very nice gym. It always has enough space unlike other gyms. Its also really clean

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★ 5

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★ 5

Clean and encouraging gym!

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★ 5

What a nice place to get your workout done. Nice atmosphere and very considerate front desk staff. Never pushy and always willing to answer questions

Gym has its peak times like most but it’s got a good mixture of people who want to get their workout done without standing around holding up machines or weights. Like the they have respectful members as well.

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★ 5

Great gym to get workout done without interruptions. Great staff and they keep place clean. Keep up the great work!

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★ 5

(review for staff) Calling and getting help with my membership was so easy, and they are always so helpful. Talked to Jared, the general manager and he offered helpful tips and ideas without any hassle or pressure! Appreciate it

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★ 1

Updated Review:

This is an update to my previous review. I’ve been a member for over 2 years, and the ongoing lack of maintenance at this location is unacceptable.

Over half the StairMasters are out of order, the ab machine has been broken since February, and several treadmills and cable machines are either non-functional or unsafe to use. Machines squeak, bands are worn out, and parts don’t lock in properly—posing a potential safety hazard to members.

I spoke with the manager weeks ago and was told parts were ordered, but delays stretch for months. Meanwhile, the Laguna Niguel location was fully remodeled—so corporate clearly has the resources but chooses not to invest here.

Even simple issues, like a clogged sink in the women’s restroom, took weeks to address. That problem was eventually fixed, but only after it had been ignored for far too long—just like the gym equipment.

This level of neglect shows a lack of accountability and concern for member safety. Corporate needs to step up and take action.

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★ 5

Anthony is super helpful!!

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★ 5

Very clean and friendly staff!

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★ 5

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★ 1

So many broken and nonfunctioning equipment, club is dirty, operating hours are getting shorter and shorter over time. It feels 24 is just letting this club go.. it's unfortunate...

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★ 5

Anthony D was super helpful at the front desk at Ladera ranch. It was super clean in there! Definitely would recommend!!

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★ 5

24 hour fitness in ladera is my favorite gym! both members and staff are so friendly here! i love chatting with anthony every day before i hit a workout… he is always so helpful and kind!

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★ 5

Ladera Ranch location is the best. Anthony is the best representative I've met at any gym facilities. He is very respectful and made the process so easy!!

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★ 5

Came to the Ladera club with questions about my membership, and Anthony was super helpful and kind and helped answer all of my questions. He even gave me some tips for some exercises as well, overall a positive experience.

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★ 1

Thanks for cancelling my lifetime legacy membership after 21 years of being a loyal member.

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★ 1

This is where all of 24's equipment go to die. The buttons don't work on the machines, ellipticals make metallic sounds, the class offerings are okay, they take away the good classes, the machines are from 3 decades ago... these are all very unfortunate for 24 gym members nearby.

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★ 5

Anthony is so helpful and kind. Makes coming to this gym much more comfortable and enjoyable.

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★ 5

I love it here!!! It’s nice and quiet most of the time. The staff is always so sweet and welcoming. Shout out to Jazzy at the front desk. 🩷

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★ 5

my favorite gym and the best staff!!

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★ 5

Place is great! Switched from eos, clean and less crowded. Thanks Jared!

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★ 5

Ladera ranch is a very solid gym! The layout is very cool and I love the vibes there. Jared the GM is one of kindest individuals I’ve ever met. He really cares about his business and is a class act. 10/10 recommend.

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★ 2

CIA, the morning manager, is the primary reason that I and many members tolerate the poorly maintained ancient equipment and substandard basic janitorial services. Equipment that is broken and goes unrepaired for months, eliptical trainers and stair climbers and treadmills that have damaged or missing hand grips or malfunctioning electronics. Seems like this location is a dumping ground for old equipment. Too bad because basic facility is fine and location is good…more senior management either doesn’t care or doesn’t have the money to maintain the equipment at even average level.

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★ 1

Filthy rust and broken equipment I'm posable to talk to anyone from head office La fitness is not perfect but ten times better then 24 blood on the shower floors

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★ 5

Been coming to the Ladera Ranch location for 14 years. Always clean, nice people, and never crazy crowded. Thanks for being there!

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★ 5

Awesome gym. Very clean and nice staff. Always feel welcomed. People are there to workout and get going. Love it

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★ 1

I have been a member for over 18yrs at the ladera location and it keeps getting worse. The spa has been closed forever, steam room broke so many times and the place is always dirty. No one cares. You can paint it but it’s still dirty. Most of the time bathrooms are disgusting. Always different staff and not very friendly. Time for change

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★ 3

This place is an amazing workout, for your immune system.
Not the cleanest and definitely needs an overhaul. Staff is decent but 24 really needs to do a re-up on this place. A bunch of empty rooms with nothing in them that are kind of a waste of space.
High ceilings, but still feels a little bit dingy and dark inside for some reason.

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★ 3

I love the place being close to my home and had worked out for the past 17 years
Unfortunately and after the COVID era, store work hours schedule was cut in half and most of equipments, bathrooms, jacuzzi and other facilities are either not working or needing maintenance with signs all over the place being out of service and the fixing date is marked as TBD for many months!
Very annoyed buy this and I hope management can either move on and maintain the place or close the place to be fair for their customers
Bashar Abdelfattah

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★ 1

I only give 1 star cuz they open way too late on the weekends. I've never seen any gym open at 8am!!! Terrible

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★ 1

Not open 24/7.

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★ 5

Not very busy and big.

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★ 3

Absolutely absurd that
This gym doesn’t open until 8am on the weekends. Also could use a thorough cleaning.

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★ 2

The belts on several of the treadmills slipped backwards while I was running nearly causing me to fall.

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★ 5

Abby at the front desk was incredibly helpful. She walked me through the procedure to set up my employer fitness program and ensured all my questions were answered so my enrolled process would go smoothly. Thank you Abby!

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★ 5

Victor is an amazing coach. Exercises I’ve been doing for years are completely changed with the tweaking he does for maximum strength training per move. It’s nice that he explains everything to me so I can do the same workouts on my own.

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★ 1

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★ 5

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★ 5

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★ 4

I really like the gym and staff (particularly Sai, who is the best), but the 8am open on the weekends is really late. Would prefer if it was 6am.

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★ 4

The stairmaster is always harder here for some reason

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★ 5

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★ 5

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★ 5

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★ 3

Could use a good cleaning or ventilation upgrade.

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★ 5

Grungy for a 24h fitness. I love that about it, but can see why some people may find that unappealing.

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★ 5

Very quiet and private gym but with everything in it. I don’t need everything but it’s good to see everything working.

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★ 1

I signed up spring of last year and stopped going around July/August.

The good: it's a very clean gym and when I go it's usually not crowded which I like.

The bad: Andy was the personal training manager at the time and not at all very present while doing my sessions and I transferred to another trainer. He was nice but I had to cancel due to other costs. When I needed to cancel my personal training, no trainer was there and Andy was gone so I went in and spoke to the sales manager who was a short young girl who already knew me. In short, after how she handled the interaction she's a lot of bad words I just won't say here but she's the most unfit manager I've ever met who refused to help. Calling in corporate was such a nightmare and I got no help until I opened a case and finally got reimbursed through corporate side of the company.

Closing thoughts: it's a nice clean gym but the hours aren't too convenient and DONT sign up for anything out of the minimum requirements to go. Don't even sign up for a membership here. Do it at another location if you choose 24hr fitness (which isn't even 24 hours). It's not worth anything beyond just going in for your workout and done. I went to another gym where I'm getting my money's worth.

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★ 5

Great spacious gym with great facilities incl sauna, steam, jacuzzi, pool. The staff are very kind and down to earth, unlike EoS next door, and there’s a friendly vibe throughout the whole gym

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★ 5

Checking out the contract and prices was holding off. The next day Abbie (sorry if I spelt your name wrong) saying she saw I was browsing for prices. Incredibly helpful and professional person. Appreciate her help got signed up immediately it feels good coming back to a gym that’s open and doesn’t have shady cancellation processes like the one next door. Give Abbie a raise.

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★ 5

Another great 24hr location. I enjoy having the ability to get a workout in while I’m out and about, and this location has always served me well. Also, special shout out to Monny for always keeping the place super clean and tidy, I appreciate your efforts and kind nature, thanks Monny and 24hr fitness!! 💪💪

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★ 3

Update: had to lower to 3 stars because of all the disgusting mold in the showers and bathroom. Started going here 6 months ago and it’s never been removed or touched. Tbh it should be down to 2 stars based only on how long it hasn’t been dealt with. Mold happens but to not address it and risk your customers health is pretty lame

Love that machines are usually open, staff is nice enough and I can always get a workout in without waiting around. Downsides and why not 5 is because a lot of the numbers are rubbed off on the old machines :/ and showers and steam/sauna need to be upgraded or at least just throughly cleaned fixed up. If they did that I’d be completely satisfied since membership isn’t to expensive

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★ 5

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★ 3

Very not up to standard of cleanliness. Dusty machines. The whole place should be updated.

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★ 5

Lenny is very efficient!! I hope he gets a raise :))

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★ 5

Great club and staff! If I had to complain it would be about the numbers that are worn off of a couple of the cable machines so I don’t really know how much weight I’m lifting

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★ 3

This gym was okay it's kind of old. They have a small pool which is kind of cool it's cozy the only reason why I didn't give it a five stars is because the whirlpools Jets were down. Plus the steam room could use a little CLR lots of mold.

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★ 5

One of the best 24 hour gyms

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★ 4

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★ 3

Great staff , super friendly , great environment,
Equipment is old , and a lot of equipment is usually broken and not available , but other than that great facility, my number 1 choice for 24s in the area

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★ 5

Good gym. Good vibe. Big enough to find what you need.

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★ 5

Pretty typical 24 hour gym, it's clean, good equipment, easy parking, crowded right after work hours, but that's expected. My go to spot.

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★ 3

I visit before 8 am and the staff are exceptional. Gym is clean, staff always cleaning. Lockers clean. The deduction is on the lack of maintenance for the showers. Showers in my opinion are as important as the machines. Only half the showers work, and the ones that do don't get hot water or lack a decent shower head.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 4

Great gym with nice staff. The jacuzzi and steam rooms/saunas are always great after a workout. I’m a little bummed they changed their hours and are no longer 24/7, but it’s not the end of the world
Update: After 2 years I finally cancelled my membership. I’ll always appreciate this gym, but EŌS is cheaper, brand new, and it’s actually open 24/7 unlike this place which I find ironic.

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★ 1

....just to be the best but lately is been unattended, you can see that....showers never clean....they are missing a curtain that use to be there for privacy... no shampoo.... trash on the floor for days.... NO SAUNA.... NO JACUZZI....BROKEN MACHINES....whats happening??? Any one knows.... I'm thanking to just cancell our membership and go some wherealse...so sad.... just to be the best....😢😢😢

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★ 5

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★ 1

They should change their name to reflect the fact that they are no longer open 24 hours a day. I specifically joined 24 Hour Fitness for that very reason alone.

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★ 5

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★ 5

It's a gym. Nicer than most, pretty clean, and friendly workers.

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★ 5

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★ 4

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★ 1

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★ 2

Equipment is usually functional so I gave stars for that but staff is usually standing up front talking while paper towels are not stocked, spray bottles are empty or missing which means machines aren’t being cleaned after sweating all over them. I finally told the front desk and she still stayed up there talking to a trainer, when I left 15 minutes later she still hadn’t left to replace the missing cleanser bottle. It takes 5 minutes to check those things. Shouldn’t be that difficult especially with all of the free time. It’s not just this location either. Wish I had a job where I got paid to do nothing and talk all day! Haha

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★ 1

Gym needs a rework, too much theft going on, very sketchy, women get harrassed by the men in that gym, sauna steam rooms are poorly maintained, a lot of sick people go in there getting everyone sick, the water machines in the gym are either broken and poorly maintained [dirty water] the pool is always dirty, I've found dead skin in the jacuzzi, total rework please I've been going there since they first open.

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★ 5

Awesome facility, well maintained and clean. The GM Matthew Van Rossem was very thorough and welcoming. Highly recommend.

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★ 1

Jacizzi is closed. Sauna and steam rooms are not working during posted hours. Front desk doesn't have info. This club is terrible.

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★ 4

This place has a great variety of equipment. The facility is large and accommodates around 50 people comfortably depending on whether they are using the benches, free weights, treadmills etc.

The only down side is that they are not very prompt at refilling the paper towels and the smell in the mens locker room.

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★ 4

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★ 4

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★ 5

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★ 3

Oh no 24-hour gyms are all the same but it also depends on the area this one seems to have staff that doesn't really care about cleanliness too much or making sure always her back or even saying hi or hello or goodbye or see you at the front desk it's their only job that they have to do basically and they can't even do that so definitely some retraining there other than that the gyms the gym and the equipment seems to be okay and just basic wear and tear

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★ 5

it's a great place actually I go there very late at night the cleaning crew is there no one's around it got a two-lane salt pool sauna steam room and fold gym

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★ 2

The over night receptionist was rude. The equipment is old.

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★ 5

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★ 2

Until yesterday I had not used this 24 Hour gym in about a year.
I use to go more regularly, and I still spoke highly about the ease and convenience of the facility.
I was surprised that each time my daughter came home to visit she would complain how hot and stuffy the gym felt. She said the 24 gym was very tired and needs a facelift. I thought she was a bit dramatic.
Unfortunately, my daughter was not.
After my visit to the 24 Hour gym yesterday I can understand my daughter's feelings. The gym looks like they have more equipment but the machines are smashed together within inches of the other machines.
The temperature in the gym feels like a steam room and lacks ventilation.
The equipment, the restrooms all seem to have a grimy feel. It feels like everything in that gym needs a good scrubbing.
Sadly, I only lasted twenty-five minutes in the gym.
The heat and the odor of the gym were too much.
Ladera Ranch is such a fabulous location. Hopefully, 24 Hours can spruce up this venue.

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★ 5

Ladera is a great gym!

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★ 4

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★ 4

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★ 4

Great amenities. Sauna steam room jacuzzi pool plus machines rowers CrossFit section etc. That said, I came in on a free pass to check it out and the girl with the black hair who works the front on Saturday evenings is a real uppercase second letter of the alphabet. Tried to charge me $20 for A FREE THREE DAY PASS! and then gave me real attitude when her boss came to fix her mistake.

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★ 4

I really like this gym. Good amount of machines and free weights, with a decent amount of room. There are a good amount of meat heads and workout bunnies, but I'd be surprised to find a gym that doesn't have that.

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★ 5

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★ 5

Love this place!

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★ 5

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★ 4

As 24 HR fitness facilities go, this one is pretty well kept, doesn't smell, but not upscale or an otherwise amazing experience. No towel service, but has a pool. No high ceilings but never a line for equipment either.

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★ 4

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★ 5

My gym

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★ 4

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★ 2

I've been a member of 24-hour for 28 years, but I am about to switch to a different gym that's cleaner and maintained properly. This gym is Felty:(

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★ 4

One of the nicer 24 hour fitness centers. Pretty clean & almost all, if not all, of the equipment are in working order.

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★ 5

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★ 5

Big and clean. Huge pool area

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★ 5

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★ 4

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★ 4

Really Convenient gym in Ladera. my only concern is that there isn't enough cardio machines . Otherwise, it's a bargain for $3o.O0 a month.

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★ 5

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★ 4

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★ 5

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★ 4

Large gym with a nice staff.

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★ 5

My local gym

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★ 5

Plenty of space and equipment. They even have a lap pool. Like most gyms, gets busy before and after the 9-5ers

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★ 5

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★ 4

Not too crowded. Good amount of equipment. Ron is an excellent spin and body pump instructor.

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★ 4

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★ 4

I live between Portland and Orange County, so I spend a lot of time (5 days a week)at this gym when I'm down here.
Pros:
The place is great and modern.
Te staff is friendly.
The facility provides a vast array of machines and the location has easy access from my office.

Cons:
What's the deal with the soap?? In several occasions the shower boxes (all of them) ran out of soup.
The locker room is clean but they could do a better job too.
It can get very busy and you have to fight for the machines and benches.

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★ 5

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★ 3

Location is convenient; the people are very nice. The facility is not clean.

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★ 5

Lots of parking and good employees. Always clean

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★ 5

Clean, functional, full of everything you need, and knowledge friendly staff.

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★ 4

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★ 5

Like a luxury gym. The location, building, and people make it the best 24 around the area.

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★ 3

It's super crowded here.

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★ 4

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★ 4

love the gym just some of the people that go to this place are jack offs

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★ 2

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★ 5

Nice gym great staff! Kyle and Ali are my favorite. Always willing to help and genuinely care for the people who work out here. They're kinda like counselors!

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★ 5

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★ 4

I go here 5 times a week. Yes it gets busy during peak hours and especially during classes. But there's always something to do. Showers could be cleaner, but they do clean them, although it doesn't help when people are inconsiderate and trash the place. Most people are nice, but there's always a few who can't figure out how to adjust their routine and use other machines or do other exercises instead of forming a line and pressure you into finishing your workout. Don't do that.

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★ 3

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★ 3

As far as cleanliness, available equipment, size of gym, amenities etc goes this gym is pretty good for a 24 Hour Fitness. They've got a pool that is clean (although highly "chemicalized"), which is always empty and easy to get your swim in. I don't consider the 24 Hour Fitness brand to be a meathead type gym, but this one is an exception. I've never seen so many meatheads (men and women) in a 24 Hour Fitness (Golds Gym? Now that's a different story...). And the meatheads are shopping at the meat market here. If you can come here, put your head down, and get your work-out in it's great a decent place to work-out, but a warning that it may be overcrowded with steriods and cheesy pick-up lines.

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★ 5

Still looks like a new gym even though its been there for awhile now. And has a good amount of machines with some I don't see at other locations

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★ 5

Name says it all. You get what you pay for.

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★ 4

Good crowd early morning.

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★ 5

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★ 4

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★ 5

I love this gym. Great workout buddies and good vibes. More power..

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★ 4

Nice club, tucked back out of the way and a little hard to find the first time around

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★ 1

Liars. To get a tour of the facility they asked me to "sign a waiver" which was just a form on their computer asking for my name and date of birth. Fair enough. Then next form opens asking for phone address and email. This is expensive information that they insist on collecting under false premise of signing a waiver. I refused too give it to them. They refused to show me facility. Have a good life.

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★ 5

One of the better 24 hour sport clubs. Spacious

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★ 4

Source: Google

★ 1

24 Hour Fitness SUCKS!!! After being grandfathered in for 10 years paying $72 bucks/year, they now decided to raise my annual dues to $124/year.I guess there are several of lawyers assisting hundreds of members in my situation to file a law suit against 24 hr fitness. Members are unable to speak with anyone except a call center who cannot help. According to the call center it is a corporate decision and the only way to reach corporate is writing a letter to there PO Box like this is 1969. 24Hr fitness apparently does not know how to utilize email or to scared to take calls from there members.

Source: Google

★ 4

it is a good place to work out but the equipment is a little old there.

Source: Google

★ 5

Look that's me behind the counter yay

Source: Google