★ 1

Lost my gym bag twice. I sort of accepted it was unexpected and couldn’t be avoided unless you got ur lock. However the staff there were indifferent and cold. Disappointed and won’t go anymore.

Source: Google

★ 5

I love this place

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★ 5

Travis made my membership process quick and seamless. I was in and out in less than 10 minutes!

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★ 5

Bought my membership today. Brenda was very helpful great customer service got to say

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★ 5

I've been here for years and no matter how many time I go in and out Brenda ALWAYS smile and say good morning when leaving have a nice day. She does her best to keep the place clean and tidy.. I give her 5 stars.

Source: Google

★ 4

It's great but always seems to be packed. No matter what time of day.

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★ 1

To owners of this gym: many clients is always good but you absolutely completely totally stopped thinking about cleanliness of your business.

Source: Google

★ 5

Great customer service

Source: Google

★ 5

Cleanest 24 Hour Fitness in Southern California!!! I travel a lot for work and have gone to pretty much every 24 hour gym in SoCal and this is by far the most well kept gym and bathroom floor there is at 4-5am!! All other gyms have weights all over the floor, equipment is always broken, bathrooms are not stocked with paper or seat covers. Thank you Brenda and Aristotle for doing such a great job!

Source: Google

★ 1

I cannot believe how dirty the gym was I just moved here and I was disappointed to see trash in the steam room and dirty floors and full trashes in the locker room bathrooms overflowing. I paid 115$ today to restart my membership and I’ll be canceling it in the same day. The hot tub was not sanitary it was grim between the cracks. I’m sorry to say this was the worst experience Ive had. Even the windows are overly smudged coming in. I hope this place will be better next time.

Source: Google

★ 3

Showers have so much mold, I complain and it got better, but still not where it should be. Something needs to be done.

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★ 5

Travis was really friendly and helpful

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★ 5

Can't say enough Brenda has been great very helpful. Awesome positive attitude great customer service- explaining everything to you very well

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★ 5

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★ 5

Thank you so much Travis for helping me today with my app. Great customer service.

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★ 5

Travis was a great help very knowledgeable!

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★ 5

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★ 2

Equipment takes forever to be repaired.

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★ 5

I just wanted to say I had one of the best experiences I’ve had at 24 with Westin. Great customer service! Thanks for having quality people

Source: Google

★ 3

One Love. Front desk reps are great, would like to see a cleaner gym next time. I'll keep checking in on you guys. Salute Y'all might wanna hire me one day I'll be the janitor for sure

Source: Google

★ 5

I signed up at the gym for the first time and had such a great experience, all thanks to Travis. From the moment I walked in, he made me feel welcome and at ease. He was incredibly helpful, kind, and genuinely caring — taking the time to walk me through everything, answer all my questions, and make sure I felt comfortable. It’s not always easy starting something new, but Travis made it a smooth and positive experience. Can’t thank him enough!!!

Source: Google

★ 5

I had such a great experience signing upat this gym for the first time thanks to Travis — was incredibly kind, welcoming, and made me feel completely comfortable from the moment I walked in. What stood out the most was how non-judgmental and supportive he was. It can be intimidating walking into a gym, but Travis went out of his way to make sure I felt at ease and confident. His positive attitude and genuine care for members make a huge difference.

Source: Google

★ 5

Brenda is great

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★ 5

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★ 5

Brenda was a great help and so patient the patrons she had ahead of us were so verbally over active and loud and the patience that she stood there with and kept a smile the whole time was beyond amazing and once she was able to get to us she had us in and out with an amazing rate for the whole year!

Source: Google

★ 5

Khalil truly inspired me to take that leap toward a healthier lifestyle! He took the time to answer all of my questions, was extremely patient, and made thoughtful recommendations based on my personal goals. I really appreciated how personalized the experience felt — he made sure I understood everything and never rushed the process.

If you’re looking for someone who genuinely cares and provides an exceptional, one-on-one experience, ask for Khalil. He’s the best!

Source: Google

★ 5

Alex was very helpful

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★ 5

I absolutely have to give a huge shout out to Khalil. He is incredibly knowledgeable, especially when it comes to figuring out different workout routines that I can do to get stronger without risking injury to my back.

What truly sets him apart is how much he cares about his customers. He genuinely understands how intimidating the gym can be, and his willingness to step in and assist people who are afraid to work out is fantastic. He helped me to overcome my fears and feel confident in the gym, which is key to meeting my goals.

Thanks again, Khalil, for all your patience and expertise!

Source: Google

★ 5

Big shoutout to Khalil, he really came through. Super cool, professional, and made the whole process easy. He actually cares about what he’s doing and makes sure you’re taken care of.

It’s hard to find real customer service like that these days. Khalil definitely went above and beyond, and I appreciate that. If you need someone solid, he’s the one to ask for.

Highly recommend. I’ll for sure be back and telling people about him.

Source: Google

★ 5

Khalil helped out with membership and got me working out quick !

Source: Google

★ 3

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★ 2

I want to start by saying that the manager is always working hard—this review does not apply to her. She’s doing a great job. However, the rest of the staff does not seem engaged or welcoming. When I first started coming to this gym, I was treated kindly, but now I’m often ignored or just given a look.
The facility itself also needs attention. The cleaning stations are rarely stocked—bottles are often empty to the point that people are taking off the lids just to pour out the remaining liquid. Paper towels are almost never available. The bathrooms are consistently overflowing with trash, and this is early in the morning (between 7–9am).
Another ongoing issue is enforcement of rules. Despite “no filming” signs, people are frequently recording themselves, and there are often children wandering around without adult supervision.
I really hope these issues can be addressed, because the gym has potential, but right now the overall experience is declining.

Source: Google

★ 5

Alex was helpful and professional great personality

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★ 5

Will is always helpful and friendly can't go wrong with advice from him also gets the job done

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★ 4

I was greeted by Astrid and she gave me a tour. Very transparent and I did not feel any sales pressure. I appreciated that.

Source: Google

★ 5

I've been coming for a few years now and I'd like to recognize an employee WIll he keeps the club extremely nice and safe for the people who work out late night

Source: Google

★ 5

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★ 5

I recently signed up for sessions with Alex, the personal trainer specializing in fitness, and I couldn't be more impressed. Alex is very supportive and encouraging, creating a welcoming environment that made my female companion feel empowered from day one.

As a guy who's seen her try other programs, I appreciate how Alex tailors workouts to women's specific needs, focusing on strength, confidence, and sustainable results without any gimmicks.

She's already more energetic and confident after just a few weeks. Highly recommend Alex to any looking to support their loved ones—5 stars

Source: Google

★ 5

Jaymes assisted my mother and I during our sign up process. He's articulate and very well mannered. He's broken down the plans to us perfectly and we understood everything. We appreciate his patience 🙏🏾

Source: Google

★ 5

Brenda was amazing. She was incredible. The best time I ever had she explained everything thoroughly. I would encourage everyone to join.

Source: Google

★ 5

I love coming to this gym. I enjoy seeing Aristotle in the front every morning. He greets everyone with a smile and is very helpful. I would definitely recommend this gym.

Source: Google

★ 5

Will at night shift is the best night person everything is clean and stocked with supplies

Source: Google

★ 5

When I started my fitness journey in 2021, I had just come out of isolation. This gym provided me a space where I could feel a sense of belonging. I've met many members, many friends, met many of the staff, but one stood out to me because of her multifold role that she played inadvertently. She didn't just provide a service or even the three or four services that she provides daily that are out of her job description like stocking the entire load when it gets delivered. But she played in important role in my growth that had nothing to do with exercise. She was a sobering voice in The dark times, helpful in the unsure times, and continues to maintain that standard of service that I assumed was managerial. But she is not. Her name is Brenda and she works the early morning shift. As members her and her husband have also been so supportive of me on a daily basis always greeting me with smiles and hugs. That's the character that I think that our home here at Lancaster 24 should be built upon as she continues to set the standard. Let's keep winning. If you're looking for a good gym she is a representation of everything that this Gym is and should be going forward. If character development is important to you which it should be it's the catalyst for everything else that physical fitness possesses then you're in the right place. Not only did I get availability in potential growth concerning weights, machines, and strategy. I also gained a connection with a people that showed me that they cared about me. This is our home this is our community come be a part of it. God bless.

Source: Google

★ 5

Brenda was a super helpful individual who helped us tour the facility to ensure it's accessible for a wheelchair user. Amazing functional chair lifts in all the swimming zones and wide open spaces. Definitely appreciate all her help and guidance!

Source: Google

★ 5

Brenda is excellent👌🏻👌🏻

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★ 5

Brenda is really amazing!

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★ 5

The early morning people Brenda and Aristotle are such a great team together. The gym always looks nice and clean when they are both working together. They both are friendly and approachable always smiling, and both have amazing laughs. Both making it such a great way to help start our morning at the gym. Thank you guys so much for keeping the gym clean and organized.

Source: Google

★ 5

The lady and the gentlemen who work in the morning are very sweet and always spark a smile and help keep the gym very clean very polite people always have liking to work with you and help with any questions

Source: Google

★ 5

Will night shift is the best

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★ 5

As I walked in Brenda was very helpful and convinced me to be a member of 24 hours fitness I was not sure of joining but she went out and show me around the gym. Very friendly and professional.Happy she was able to help me out.

Source: Google

★ 5

Best gym in the Av 💕✨. Ernesto & Jo are very attentive, and always polite.

Source: Google

★ 5

Alex is the best!

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★ 5

Westin was doing an amazing job taking care of the club

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★ 5

James was great he was funny and nice!

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★ 5

Hopefully and gave use great costumer service

Source: Google

★ 5

Westin is a good worker

Source: Google

★ 1

Update 9/12/2025
This gym continues to deteriorate as there is no accountability or enforcement of rules. This last week while I was in the cardio machine area, in front of me was a male intermittently vaping…really vaping in a gym!?! Then yesterday walking out of the restroom/lockeroom another guy was vaping, unbelievable what people will do and more unbelievable that the staff does nothing. The staff never/rarely walk the gym floor ever so there’s never any enforcement of any rules. This place is broken and sadly will only get worse because the corporate leadership only care about profits.

This gym has continued to degrade over the last 2 years but the level of deterioration has significantly increased in the last 8 months. There are a few reasons for this:

1. The gyms policy allowing members to bring in friends for free, lowering cost to get new members has caused overcrowding and has allowed people to come to the gym who have no interest in following the rules, being gym members or part of a gym community.
2. There is no enforcement of the rules; people come in here wearing inappropriate clothing; jeans, button shirts, no shirts/shirtless (young teenagers flexing) paying no respect to the equipment/not putting weights back/not re-racking or unloading equipment, not wiping off the equipment they have sweated on, bringing in basketballs and multiple gym shoes/gym wear and leaving this in others workout space, and bringing in their gym bags where they are able to steal gym equipment (there are very few 10lbs plates as they have been stolen).
3. They allow teenagers/12 and over (no supervision, no understanding of gym rules or gym etiquette/respect) who congregate, talking, often horse playing or on their phones rather than using the equipment. There is no sense or respect to finish timely to allow others to use it, this makes working out difficult at best and certainly frustrating.
4. This gyms basketball court has for quite some time been a location of recurring and escalating problems that affects both members and staff. However it is increasingly becoming a hotbed of dangerous activity and is the catalyst for most of the negative gym member issues. The sheriff department has been called numerous times for thefts, fights, gang activity/intimidation, and gun violence. The court is again currently closed (temporarily) due to this negative activity.

This is well known problem amongst staff and most members, I wonder is it going to take an act of violence that results in injuries or death to members or staff before serious actions are taken?
Has the corporation considered the impending litigious situation they are so very close to being involved in? Is it going to take injury, death, and a lawsuit for the Corporation to realize that this “liability” needs to close for good? Why not be proactive and create and area that would interest members/the community in other types of weight/strength or cardiovascular training, benefiting the community and members of all ages, shapes, and sizes.

And it continues to get worse…today (8/6/2023) I witnessed a member vaping in the gym (not the first time) and when I confronted him telling him “that’s not allowed” he angrily stated “Do I have a problem”?

I know the manager and staff here care about these problems. They care about members who follow the rules and are respectful of others and gym policies. But they can do little to change the environment or enforce rules if 24 Hr. Corporate doesn’t acknowledge the issues and give them the support, tools, resources, ability, authority and backing to enforce the rules and correct the problem members.

Source: Google

★ 1

The fact that this place has 4 stars right now is beyond me! It is so poorly maintained. Free weights between 5lbs-20lbs are non existent or scattered all over the place? No floor mats, no space, horrible layout. Nobody maintaining the floor, it’s physically dirty, broken machines for weeks on end. It’s really just not the vibe, the amenities don’t really save it for the price of a membership. Staff is average, nothing crazy. I dont know just embarrassing for them honestly

Source: Google

★ 5

Travis was fast and efficient! Great customer service

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★ 5

Travis made signing up a breeze!!!

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★ 5

Megan challenges me with my work outs. It's a team effort . I like her positive energy and professionalism.

Source: Google

★ 5

I have been a member for years now and I love coming to this location , especially for the gentlemen will k at the front desk on your over night shift he’s so nice and always helps , thank you for such a wonderful establishment .

Source: Google

★ 5

Westin is a pleasant person and a hard worker. I appreciate such.

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★ 5

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★ 5

Weston at the front desk is very helpful and kind. 🌟

Source: Google

★ 5

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★ 5

I had the pleasure meeting Jaymes Robinson today. He was professional and knowledgeable about the services that this gym has. We was able to answer all the questions that I asked. Super great person. I was a pleasure to meet him.

Source: Google

★ 3

I love this gym, but now that im switching to a new gym the service is terrible. Im getting random charges after not being a member anymore, i called about it and the guy named James on the phone completely left me on the phone no response and so i called back and he said the wifi cut out. Luckily he was kind enough to cancel our membership and refund us. It was just a hassle that wasn’t needed. Im glad the old manager isnt there anymore because she “helped” us cancel these memberships months ago and it turns out she didnt.

Source: Google

★ 1

Signed up for a one month membership due to working at EAFB this month and needing a place to train early morning and was shocked to learn touring it today that despite how big the place is (several benches including incline, decline, and flat, several squat racks with bumpers and oly platforms, etc) there isn't a single 5lbs or 2.5lbs plate in the entire place.
When I asked the lady at the front desk about it she confirmed that nope, none there. I then asked what if someone is trying to set a PR and she wanted to get smart and said maybe you just need to get stronger.
My programming has me benching 340lbs (for reps) tomorrow morning, looking around there today I don't think I saw many people that could get 225lbs for a 1RM.
I mean it's just bizarre that you're going to sink that much into a facility and then overlook something like that. And I can even somewhat understand the 2.5lbs, but to not have 5's for 10lbs jumps is just piss poor.
Then you gotta question the personal trainers there. Like how can you hold some type of certificate for "Strength & Conditioning" and not see that as an issue to raise with management at your establishment?

Edit: And another thing I found this morning. You guys got several oly lifting/deadlift platforms, plenty of bumper plates, and ONE set of collar locks which I can only assume someone brought in themselves and accidentally left.

Does anyone there actually know how oly lifting works?

Source: Google

★ 5

Thank you to Jo for the amazing help of making the signing up process so easy and simple! I appreciate all the staff here so nice

Source: Google

★ 5

Enjoying my experience. Targeting neglected muscles to make that needed change.

Source: Google

★ 5

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★ 5

loved it please do again

Source: Google

★ 5

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★ 5

I chose 24hr fitness because it was close to home. But I'm glad I did. My experience was awesome from signing up to getting a personal trainer all within a week. Alex is my trainer he is awesome, respectful and friendly. He knows what he's doing. If you are interested in a personal training Alex is your guy!

Source: Google

★ 5

Met Ernesto here at 24 hr fitness and I think he deserves a raise he put me on game with some workouts and I’ve seen gains.

Source: Google

★ 5

My boy Ernesto is very helpful as far as customer service goes and always keeps a positive mood no matter who he’s talking too.

Source: Google

★ 5

Ernesto is the best , very helpful

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★ 5

Leg workouts are the best here thanks Sam and team

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★ 5

Ernesto is the best every single time I come into the gym, makes me feel very welcome!!!

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★ 5

Ernesto is soo helpful everytime I come to visit the gym .

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★ 5

Love coming here!! Everyone is so nice and helpful. 100% recommend!

Source: Google

★ 5

Good variety of machines and I like the stair masters and the self powered treadmills. At times it can be too crowded but overall a great gym

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★ 5

Super clean. thanks you samantha

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★ 5

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★ 5

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★ 5

Megan is super and a great personality

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★ 5

Megan and Ernesto are awesome

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★ 5

Great place to work out. All the staff are very welcoming and helpful especially with me being in a wheelchair

Source: Google

★ 5

Samantha through the best block party ever! Love this community

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★ 5

great traning

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★ 5

Block party so fun!

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★ 5

Siccc place

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★ 5

Megan and Jo

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★ 5

Megan and Jo are amazing workers

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★ 5

The manager who had the baby is back. her name Samantha and knows how to run a good gym. I missed her. new employees Alex and Angela helped me also thank you
I’m recovering from knee surgery

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★ 5

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★ 5

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★ 5

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★ 5

Alex is great

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★ 5

Nice staff

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★ 5

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★ 5

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★ 5

Sam’s is cool.😎

Source: Google

★ 5

OMG!! Loved my session with Alex..he is knowledgeable, very articulate with explaining movements and specific methods of movement on each area of my body and how affected by each piece of equipment.

Source: Google

★ 5

Had a session with Megan and she was super great and showed me awesome tips. Definitely will train with her

Source: Google

★ 5

Astrid was super helpful and cool, she quickly helped me sign up and showed me a lot of cool benefits, thanks for the help!

Source: Google

★ 5

Samantha the managee Washington amazona! Best gYM
in the AV

Source: Google

★ 5

Samantha was so patient and caring. She helped my wife and I with enrolling us with our healthcare provider. the gym was so clean and smelled lovely

Source: Google

★ 5

Thanks Jo for being very helpful for getting me signed up and just being a pleasant individual!

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★ 5

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★ 5

Very clean and spacious

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★ 5

Samantha esa very sweet! the humanos so big and apacigua and clean. It demoled lile fabuloso súper clean thank you

Source: Google

★ 5

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★ 5

Sandra clemas the gym very well thank you Samantha we missed you welcome back

Source: Google

★ 5

Astrid had great customer service super nice and very helpful.

Source: Google

★ 5

Astrid was super nice and amazing. Great vibes for a great workout would come back again!

Source: Google

★ 5

Megan is the best trainer , professional and educated on how to execute anyones fitness goals big or small highly recommend in the av

Source: Google

★ 2

1st Issue: I choose to come late because this gym is always crowded. And although not crowded who expects to see 25 people in the gym at 3 AM. You guys need to build another one.

2nd Issue: It is always dirty. Always. Not once have I came here and it's decent. I'm like it's 3 AM how is the locker room still dirty? Which makes me question the cleanliness of the pool too (the only reason I got this membership).

3rd Issue: Do any adults work here? Why is all the staff working the front desk an ill mannered teenager? I think solving this problem may solve the 2nd.

I'm super disappointed I wasted my money on this membership. I don't feel comfortable working out here at all.

Source: Google

★ 5

Jo is amazinggggggg!!! Not only did she sign me up on a great membership but she makes sure to acknowledge everyone that enters and leaves. She is super joyous!!!!

Source: Google

★ 5

24 Hour Fitness is a great workout place because it offers flexibility, variety, and convenience for people of all fitness levels. With locations open 24 hours a day, you can fit your workouts into any schedule, whether you’re an early riser or a night owl. The gyms are equipped with a wide range of high-quality machines, free weights, and functional training areas, along with amenities like group fitness classes, personal training, and sometimes pools or basketball courts. This variety helps keep workouts engaging and supports different fitness goals, from building strength to improving endurance. Plus, the friendly, supportive environment makes it easy to stay motivated and consistent.

Source: Google

★ 5

These are the best workers travis, jo

Source: Google

★ 5

I have been working out at 24 Hour Fitness in Lancaster for several years now, it has a clean and friendly environment, training sessions with Alex are great, he is patient and knowledgeable, a definite asset to this organization!

Source: Google

★ 5

Astrid is very cartis sweet, nice, friendly, beautiful gorgeous, awesome, very helpful.She just grate all over

Source: Google

★ 5

Great trainer and gym.

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★ 5

Travis is my favorite worker there! His tour is what made me pull the trigger on a membership. He really gives his full attention and time to the customer. Since coming to the gym, Travis always greets me with a smile, and motivating energy no matter what time of day. I was nervous about gym culture and being out of my comfort zone in public. We’ve shared good conversation about the matter and he’s eased my mind, and made the gym a comfortable, friendly experience. Thanks Travis :)

Source: Google

★ 1

Since when are MEN ALLOWED IN THE WOMENS LOCKER ROOM AND WOMEN IN THE MENS LOCKER ROOM?!! UNBELIEVABLE!! NOT A SAFE LOCATION FOR PRIVACY WHEN YOU ARE CHANGING! I WILL NOT BE RETURNING HERE. IF YOU VALUE YOUR PRIVACY DO NOT COME TO THIS LOCATION!

Source: Google

★ 5

Jo helped me with my experience

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★ 1

They allow female staff in the men's locker room with no notice, I was kicked out of the gym today for speaking up

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★ 5

Love the staff sam and brenda

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★ 5

Have to say Brenda is amazing great customer service always happy with smile every time call members by name can't say enough- 😀

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★ 5

Travis made signing up so easy. He explained everything clearly, showed me around, and made the whole process simple and welcoming. He made me feel very comfortable throughout. Definitely a great employee — 24 Hour Fitness should have many more like him! Super friendly and helpful from start to finish.

Source: Google

★ 5

I enjoy the workers like Travis who wrapped my knee when it was injured and I like the weight like the bench.

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★ 5

I like the customer service

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★ 5

I can say the experience that I’ve had here is amazing I enjoy coming in and Travis M is always motivating me to get to where I want to be he is a very positive person he has amazing energy and is honestly my favorite person here.

Source: Google

★ 5

Travis M is an Amazing worker very helpful and enthusiastic about his job and helps out wherever he can and goes above and beyond to push people to they best.

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★ 5

Travis M was helpful and knowledgeable great energy ask for him guy is always willing to help

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★ 5

very nice gym especially employees such as travis helping with basketball trades.

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★ 4

Travis is awesome! He’s super friendly, always willing to help out, and keeps the gym clean and organized. You can tell he cares about the place and the people in it. Makes working out here a lot better!

Source: Google

★ 5

I love the basketball gym and the workout facilities they are very great and Travis is always helping me out

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★ 5

Great gym and team members always helping

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★ 3

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★ 5

been going here for a little over a year and haven’t had any problems. staff is really friendly and helpful. especially Travis, he has always been kind and fun to talk to

Source: Google

★ 5

Travis M. goes above and beyond! Friendly, knowledgeable, and a big reason me and my wife love coming to the gym. You can genuinely see that he keeps members motivated and feeling welcomed. Having someone like him at the gym makes all the difference!

Source: Google

★ 5

Great Gym always get in and out. Staff are always nice but travis always goes above and beyond And is always so helpful that man needs a raise !

Source: Google

★ 5

I’ve been so impressed with Travis. He’s always so friendly, professional, and genuinely committed to helping anyone reach their goals. He always takes the time to answer my questions, offers great advice, and creates such a welcoming environment every time I walk in. His positive energy makes workouts something to look forward to!

Source: Google

★ 5

Travis was super helpful when I came into the gym. He greeted me with a great attitude, answered all my questions, and made the whole check-in process smooth and easy. You can tell he really cares about providing good service and making members feel welcome. Great first impression—thanks, Travis!

Source: Google

★ 5

Travis

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★ 5

Travis M. Is a very cool employee helped me with my form on a work out and always willing to spot me. Very nice and greeting when checking in. Also Jo is very sweet and welcoming as well

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★ 5

Travis helped me out with my new PR! Great employee give that man a raise

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★ 5

Jo gave me a great tour of the building and made me feel welcomed to join the 24 team 😊

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★ 5

JO IS MY FAV‼️‼️‼️‼️ She’s amazing! Hard working, communicative and super sweet!!!

Source: Google

★ 5

Enjoy the gym , Travis is always helping me with with any questions I have Jo aswell all the staff is professional & helpful

Source: Google

★ 5

El gym está bien limpio!
Los muchachos Brenda y Samantha y Alex son buena onda!

Source: Google

★ 5

Happy to say Brenda was very helpful answering all my concerns. Happy to say

Source: Google

★ 5

I absolutely love the service at this gym! I was particularly impressed with Jason. His work ethic is unmatched and he was so extremely helpful and assessed all of my questions! He has a very welcoming demeanor and great customer service skills.

Source: Google

★ 5

I've been coming here for a while now and it's been my favorite gym in the AV. Big thanks to Jo, she seriously makes my day every time I walk in. Always smiling, always helpful, and just awesome at what she does. If you’re ever here, hope you get to meet her!

Source: Google

★ 5

Jason is a phenomenal worker and is always attentive and very helpful. Could not recommend him and the gym anymore.

Source: Google

★ 5

Samantha And Jo are really nice people, At first I was a bit hesitant to go to the gym, but they have given me the confidence to better my self. Thank You :D

Source: Google

★ 5

Travis M and Astrid A were both very helpful they helped a lot when I was stressing thank you for everything.

Source: Google

★ 5

Astrid Acosta is very nice and Helpful she is Bilingual

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★ 5

Astrid is Very friendly and helpful

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★ 5

alex and samantha understood my need to be here
I Love yall

Source: Google

★ 5

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★ 1

Don’t go here if you’re from out of town or visiting , they don’t do free passes. You have to be local to get a free passes , which is most ridiculous thing I’ve ever heard. A free pass is a free pass. Regardless of being local or not. It’s to check out the gym and get a damn workout in

Source: Google

★ 5

Samantha la manager me ayuda con mi aplicancionz
- Gracia por su teimpo

Source: Google

★ 5

I've been in the hospital and haven't came in for a while but the Gm Samantha and instructor Kim made a great welcoming back
Tha k you ladies

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★ 5

Just signed up with Travis (very chill and helpful 🕊️) there's a sweet yoga class, spacious feeling gym floors, ~raquetball courts, a basketball court. Overall this is a very nice gym and I'm looking forward to coming here regularly. I was at planet fitness before which was a bit too crowded for me. 🪷

Source: Google

★ 3

Showers are kinda gross

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★ 5

Brenda was very helpful and great helping me get started with silver sneakers

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★ 5

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★ 5

My initial experience was great, friendly staff.

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★ 5

The gym is so big and clean the manager Samantha and Alex were very helpful

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★ 5

Greqt

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★ 5

Angela y la manager Samantha me ayudaron n con todo!
Muchísimas gracias
Bien liempo

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★ 5

Samantha and alex were Great!
The gym is very clean!
Hablan español

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★ 5

Samantha the general manager gave me a great tour love it here

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★ 5

Aristotle was great. Gyms clean

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★ 5

All the staff is Friendly and They make you feel extremely welcome as if they have known you for years. I wouldn’t trade my membership for anything.

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★ 5

Really got helped out by Travis M. Thank you. I liked the club. Cool people. There’s a basketball court too.

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★ 5

Astrid was so kind and knowledgeable. I went in looking to get a membership. As soon as I walked in the door I was greeted with a smile. I felt very welcomed. I got a tour of the gym and learned a lot. All my questions were answered. Love the basketball courts. Looking forward to working out here. Thank you!

Source: Google

★ 5

Angela and Samantha te General manager went above and Beyond thank you

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★ 5

I really enjoy the group exercise classes, especially the classes taught by Aloha and Sherri, they’re really great instructors and I’ve really noticed an improvement in my fitness journey taking their classes. I just wish there were more classes available in the late afternoons/evenings during the weekdays and during the weekends, I’ve had to get a second gym membership at another gym just to get my fill on classes.

Source: Google

★ 5

Megan is a great help as my personal trainer! She focused on correcting and improving my target physical issues. She is very helpful, friendly and professional. She gives good nutritional advice and feedback. Thank you so much Megan! 🫶🏽 Also, I would like to thank Garo, at the front desk, for being accommodating and providing excellent customer service whenever I have questions.

Source: Google

★ 1

Downright awful. Worst gym in the area. Management is disturbingly atrocious and customer service is non existent. The general manager has no idea how to treat people with respect. She should be fired on the spot. Also, cleanliness is a huge issue, when you pay almost 50 bucks, the least you can expect is a clean gym.

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★ 5

Trainer MEGAN has me on fire in a good way! She’s gentle and listens to your needs! 🙏🏼💪🏽🫶🏼

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★ 5

Angie and Travis were fantastic. Very helpful and knowledgeable and very good attitude. You have the right people at the front desk! Great experience, my husband and i signed up for a membership.

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★ 1

staff and manager are disrespectful, had high hopes.

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★ 5

Outstanding. The manager had great spirit in assisting me with my membership

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★ 1

Dirty and stinky

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★ 5

Zumba with Jackie Rigel is Incredible!!
She's energetic, motivating, and makes every class so much fun. Her positive vibe is contagious, and the routines are both effective and easy to follow. I always get a great workout and leave feeling amazing. If you are looking for a fun way to stay active, Jackie's class is a must!

Source: Google

★ 5

24 hour fitness is one of my favorite gyms in Lancaster !!
The thing I enjoy the most at the gym is: Zumba With Jackie. The class has such a great energy and it is so much fun that time goes so fast, I always want to dance more !!😃
It is really My Happy Hour !!! 💃🏼💃🏼💃🏼
I love it !! 🥰🥰🥰

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★ 5

A very prominent team member that stood out was Astrid. She showed lots of kindness when entering and exiting the gym!

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★ 5

Your worker at 24 , is the best , she helped me with workouts / how to check in / employeee of the year pls

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★ 5

Astrid top tier employee she spots me on every workout

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★ 5

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★ 5

Jackie excelente maestra de zumba muy profesional, mucha energía siempre está bailando con los alumnos me gusta mucho ir a su clase aunque no haya muchos hombres

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★ 5

Love love love the group exercise classes! The community is unmatched, they truly are a whole family. The vibe is like nothing I have ever experienced at any other gym. Wishing there were more body pump, yoga, and cycle classes. Sherrie, Aloha, and Mandi are so inspiring, encouraging and incredible! Each one has impacted my life in such a positive way. I am so thankful to have found this community.

Source: Google

★ 5

Best place to be in

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★ 5

Been a faithful 24hr member for close to 20 years now and one of the best things this gym has are their group classes and the sauna/steam (would just like them to be better taken care of tho ;) ) Jackie’s Zumba class is simply the best. She’s an incredible instructor with lots of passion for her class. She cares and truly takes the time to engage and know her students. She’s very personal with everyone making all feel seen, and cared for. Someone who goes out of her way to make sure you have fun but also get a good work out in. 🙌🏽

Source: Google