24 Hour Fitness

North Hollywood, 5300 Lankershim Blvd Suite 100, North Hollywood, CA 91601 | โ˜… 4.2 (1622 Review)

๐Ÿ“ž +1 818-738-1798

Activity

Gym Fitness center Indoor cycling Indoor swimming pool Personal trainer Sauna Yoga studio

About the Club

Discover clean, friendly gyms and motivating fitness classes at 24 Hour Fitness. With thousands of square feet of premium strength and cardio equipment, turf zones, lap pools, personal training and more, our gyms are an ideal workout spot to recharge your body and mind. Come visit the gym and add a lift your day.

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Reviews

Monica Alvarez

โ˜… 1

Water fountains are filthy, the classroom floor is super dirty, full of dirt and hair. The teachers are great however they don't post cancelation notification properly. Management doesn't care.

Source: Google

Nathan Kehn

โ˜… 1

SCAM. I canceled my membership 2 years ago and have confirmation. They have continued to charge me. When I caught the mistake I emailed them. They agreed to cancel again but wonโ€™t refund me for the 2 previous years. Now they will not respond.

Source: Google

Luke Reyes

โ˜… 5

Connor was very helpful, 5star

Source: Google

rromeo .818

โ˜… 5

Conner is a great employee n very helpful

Source: Google

Naydith Padilla

โ˜… 5

Connor was very helpful

Source: Google

Horacio AS

โ˜… 5

Great gym

Source: Google

Roger Navas-Balladares

โ˜… 1

The upkeep of this gym has gone down hill. Bathrooms are filthy. Sauna is dirty, so are the showers.
Reporting it to staff is no use. They don't care.
Walls in the dry sauna or coming off

Source: Google

Sayra Villatoro

โ˜… 5

Great Customer service from Christina and Gigi!

Source: Google

David Zamora

โ˜… 5

Cristina very nice!

Source: Google

Isaias Velazquez

โ˜… 5

Christina and gg is really helpful๐Ÿ™๐Ÿ™

Source: Google

Albert Gomez

โ˜… 5

Christina have a helpful personality

Source: Google

Filiberto Figueroa

โ˜… 5

GG and Christina is the best worker here very nice

Source: Google

Mohammad Al Said

โ˜… 5

Love the energy at the gym big thanks for my buddy Christtina appreciate you a lot man!

Source: Google

William Sanchez

โ˜… 5

Christina is amazing โœŒ๐Ÿผ

Source: Google

Steven Zaharakis

โ˜… 1

Dirty, broken equipment, never enough low weight dumbbells. Facility doesn't care to handle these reported issues for years.

Source: Google

Demon Slayer

โ˜… 5

Connor is the best very good staff very friendly person cool vibes ๐Ÿ˜Ž๐Ÿค˜๐Ÿผ

Source: Google

tchouu i b

โ˜… 5

Connor is the best guy Iโ€™ve ever met in my life, thanks to him, love this gym

Source: Google

Alejandro Borja

โ˜… 5

Connor is the best guy here, he puts his heart into the job. Very cool

Source: Google

Cesar Amaya

โ˜… 5

Conner is 24hrs best employee of all time

Source: Google

Rick Carrillo

โ˜… 5

Love the facilities here, Gisela was wonderful and super helpful with the equipment

Source: Google

Steven Hiciano

โ˜… 5

The best location! Gigi and Danny are exceptional!๐Ÿฉถ

Source: Google

David Z

โ˜… 5

High value for the price

Source: Google

Mister Steeps

โ˜… 5

My go to gym when Iโ€™m in noho. Jaime, the general manager there is very kind & extremely helpful.

Source: Google

Prince

โ˜… 2

Unfortunately, every room I entered was dirty, grimy, and gross. All the floors are just eeeyuckk! Mind you I came on a Sunday evening, so I would hate to imagine what it looks like during peak hours, canโ€™t say Iโ€™ll be back.

Source: Google

jerry garcia

โ˜… 5

Conor is a hero and he is the best.

Source: Google

Mike Larry

โ˜… 5

Christina and KAYA were very amazing. Literally made 24 hour fitness feel like it was Equinox. Helped out showed me the new massage room, which I highly recommend but please donโ€™t make it overcrowded. They went above and beyond came upstairs downstairs. Make sure everything was perfect. Very friendly and I highly recommend you ask for Kristina if you would like to sign up this is not aweโ€™re very amazing. Literally May 24 hour fitness feel like it was Equinox. Helped out showed me the new massage room, which I highly recommend but please donโ€™t make it overcrowded. They went above and beyond came upstairs downstairs. Make sure everything was perfect. Very friendly and I highly recommend you ask for Christina if you would like to sign up this is not a paid promotion just saying.

Source: Google

Jjj Ddd

โ˜… 5

Great gym and great staff

Source: Google

Angel Arreortua

โ˜… 5

Gg helped me out great customer service helping me and friends get a membership!!!!

Source: Google

Frank Clark

โ˜… 5

Eli helped me sign up. Great customer service skills explained it very well.

Source: Google

David Papiani

โ˜… 5

Connor is the best front dest manager ever he should be promoted to the highest of roles gave us a great experience at this gym

Source: Google

Cesar Martinez

โ˜… 5

Connor was great and helpful with the terms and agreement.

Source: Google

Armando V Morales

โ˜… 5

Connor is the best front desk person in the world

Source: Google

Angelina Troupe

โ˜… 5

Connor is a great front desk man very nice

Source: Google

Dylan Washington

โ˜… 5

Connor is the best and handsome

Source: Google

4Feinz

โ˜… 5

I just wanted to give a shout-out to the young woman Jess working the front desk at this 24 Hour Fitness. Every time I walk in, sheโ€™s got the friendliest attitude and makes the place feel welcoming. Sheโ€™s patient, upbeat, and always willing to help with anything . Wether itโ€™s checking in, answering questions, or just giving a genuine smile that makes your workout start off right.

Itโ€™s awesome to see someone who clearly cares about their job and the people who come in. Big thanks to her for making the gym experience better!

Source: Google

Alfredo Serna

โ˜… 5

Connor was helpful n attentive.

Source: Google

Martin

โ˜… 5

when i came in around 4am i was greeted with the biggest smile from a worker named Jess. it was kind of cold & darkoutside but that couldnt beat her warm welcome that brighted my morning instantly

Source: Google

loser animates

โ˜… 5

connor is the best employee ive ever met hes so respectful and helpful totally come here

Source: Google

Rodrigo Castaรฑeda

โ˜… 5

GG was amazing, recommend going to her for any signups!!

Source: Google

Edgar Torres

โ˜… 5

GG WAS AMAZING! 10/10 would recommend to anyone!!!!

Source: Google

Wario Devian

โ˜… 5

GG has amazing customer service, if you need help sheโ€™s the one!!!

Source: Google

AA AAA

โ˜… 5

Gg was very friendly and helpful

Source: Google

robslick7

โ˜… 5

GG was very helpful and knowledgeable.

Source: Google

Star Irvine

โ˜… 5

!๐Ÿ’ช๐Ÿฝ๐Ÿ˜Ž๐Ÿ˜œ๐Ÿ˜

Hi I love this 24hr staff .. Emma and Jessica have been so patient and helpful.
also Danny is niceโ€ฆ the gym is so close to my house .. look forward to finally getting in shape

Source: Google

DAVID ORELLANA

โ˜… 5

I love conner! heโ€™s the best!!

Source: Google

Gevo Arakelyan

โ˜… 5

Connor is the best heโ€™s communication is excellent very helpful and know how to treat people right great customer experience.

Source: Google

Edward Lee

โ˜… 5

Young man at the front desk, Eli, was super professional, helpful, and most importantly kind. He took his time to gently explain and help and I couldnโ€™t be more appreciative of his help. Thanks Eli! And thanks 24 hour fitness for employing professional people with great attitudes!

Source: Google

Love Locdownn

โ˜… 1

Facilities are dirty, bikes broken and the young staff in the front especially the young man has a terrible attitude. Canceled my membership today.

Source: Google

Stepani3 K

โ˜… 5

Conner is the best !

Source: Google

Victor Cerny

โ˜… 5

GG customer service is the best!!!

Source: Google

Issa Emurlaev

โ˜… 5

GG hooked me
up with an irresistible deal. 5/5

Source: Google

Russ Emir

โ˜… 5

GG is the best. Thank you

Source: Google

Matthew Flynn

โ˜… 3

This 24hr has a great size ,some good equipment and a nice staff, but it really needs updates to its broken treadmills and especially its grimy filthy menโ€™s locker room.

Source: Google

draya donyell

โ˜… 5

great gym really great staff quick and efficient. very clean equipment

Source: Google

Taylor Espinoza

โ˜… 5

Jess is Great! Always bringing a great energy and smile to the front! Knowledgeable as well, she helped me upgrade my membership so I can visit more clubs and bring a friend!

Source: Google

Emily Diaz

โ˜… 5

24 hr Noho is good. The staff does its best to keep everything clean. Special shout out to Jess whoโ€™s in the front desk early morning. She always has a smile on her face, she learns everyoneโ€™s name and gives you good energy for the day. Itโ€™s a breath of fresh air to see someone so happy at their work place. LOVE her energy!

Source: Google

Natalie Ifargan

โ˜… 5

Review for Jamie โ€“ General Manager
Jamie is truly a standout manager. She is not only professional and knowledgeable , but also incredibly caring, compassionate, and always willing to go the extra mile for members. Sheโ€™s a extremely helpful, and genuinely cares about each personโ€™s experience and well-being. Her positive energy and warm personality make a huge difference in the gym environment.

Source: Google

lui danks

โ˜… 5

My favorite gym !!! Amazing staff & all the amenities from sauna to pool

Source: Google

Bree Marie

โ˜… 3

I donโ€™t appreciate being bothered while Iโ€™m trying to use the ladies restroom in this particular gym in north Hollywood due to the janitor Teresa being very aggressive and impolite about her approach with having to clean the bathroom. I donโ€™t understand why one bathroom stall is going to hurt the cleaning ladies time of day and how Iโ€™m in the way. She literally bangs on the door and using at me letting me know I need to get out because Iโ€™m in her way of cleaning mind you, this is while in full effect of me trying to handle my business and get out. I spoke to the front desk lady Jess and she was very calm and collected about the situation. This gave me a sense of relief because she handled the situation with care and did an amazing job at keeping the conversation to a minimum while still satisfying my needs. I really appreciated Jess and her warm welcoming apologies, but I definitely didnโ€™t appreciate the old lady cleaning yelling n disturbing my peace

Source: Google

V Monroy

โ˜… 1

BEWARE!!!! I got an ear infection due to the pool being dirty.(swimmers ear) Staff claims to be "doing their job" but in reality, there is a high turn around rate, and the gym is constantly dirty. Dirty bandages and hair are all over the pool, the workout classes are also filled with dirty hair, and the mirrors look like they haven't been cleaned in weeks. I made an incident report with one of the staff members and the General Manager Jaime regarding my health concern and their favorite line she will "give you a call back". It has been over a month, in which I called multiple times and asked to speak to her and she is always in a meeting or not there. She called me about a month later stating, "she will try to compensate me in some form", it has been again a month later, and she has not done anything about the situation. I had to miss work, was not able to hear for a few days and was concern that I was going to lose my hearing due to this incident. (mind you I had never had an infection like this so severe). I have proof of all the medications I had to take and everything else that has occurred. I hope this review helps others to prevent future health issues.

Source: Google

Rafael Sanchez

โ˜… 5

Love this location! Super friendly front desk staff, and always clean.

Source: Google

Man Animal

โ˜… 5

Exceptional service from Danny. Very professional ๐Ÿ‘๐Ÿ˜Ž

Source: Google

Dylan Rees

โ˜… 5

Jess is the best.

Source: Google

Kayla

โ˜… 5

Connor is the best.

Source: Google

Jacob Morris

โ˜… 5

Connor and Jessica are amazing thank you for helping us sign up

Source: Google

JayBenz Music

โ˜… 5

Connor and Jessica were super helpful for signing us up at the gym. Thanks for such an amazing experience

Source: Google

Hector Bernal

โ˜… 1

Literally the worst 24 hour fitness Iโ€™ve been to, have gotten my locker broken into twice now and all staff can do is file a report

Source: Google

Luiz Shizaru

โ˜… 5

Iโ€™ve been coming to this location for the past three years, and it has improved significantly over the last year or so. Thank you to the management and the great team working here!

Source: Google

Zay

โ˜… 5

I had an absolutely amazing experience working with Connor. From start to finish, he went above and beyond to ensure everything went smoothly. He was professional, knowledgeable, and genuinely cared about finding the best solution for my needs.
Connorโ€™s communication was clear and prompt, and he handled every question with patience and positivity. Itโ€™s rare to find someone who combines expertise with such a friendly attitude โ€” he truly made me feel valued as a customer.

Source: Google

Helen Mancias

โ˜… 5

Jess help make my gym experience smoothness and easy! She put me at ease for my fitness journey

Source: Google

Byron K Williams

โ˜… 5

JESS is AMAZING! Iโ€™ve been a member here for years and in all this time no one actually shows up and is as excited and present at her. Even when I come at 5am she has the best energy, even with balancing multiple jobs and covering for other team members.

Everyone is decent at this location but Jess is actually what the standard should be. Canโ€™t wait to see her evolve into her next stage of life.

Source: Google

Monet Bouie

โ˜… 5

Iโ€™ve been going to this gym for the past two years! The staff are friendly and the environment is cool. Nice community here and convenient for anyone in the Noho area. I love GG!

Source: Google

Adrian Sanchez

โ˜… 5

Great gym, thanks to Emma and Jessica

Source: Google

William Jaime

โ˜… 5

Great customer service from Jessica and Emma! Love how respectful they are.

Source: Google

Antonio Martel

โ˜… 5

Best service love the environment and plenty of equipment to work out with ! definitely my go to gym from now on

Source: Google

Christian Busick

โ˜… 5

Very welcoming and friendly, GG was amazing and so nice. Gave me a tour of the whole facility and was very attentive to my questions. Thank you for making me feel welcomed and appreciated!

Source: Google

Nina Mofrad

โ˜… 5

This location is clean and the staffs are professional! Jess is so amazing she is very professional and polite ! She knows her job so good ๐Ÿ˜Š Thank you ๐Ÿ™๐Ÿผ This location is clean because of Miss Tressa !! She cleans everything every day ! Bless her heart that take her job so seriously!! Thank you so much ๐Ÿ˜Š so Jess and Tressa thank you for everything ๐Ÿค

Source: Google

Jordan Owens

โ˜… 5

Jess was very helpful with setting my account back up. While I was setting up my account she made sure to greet everybody that came in with a smile, and great energy. Thank you.

Source: Google

Luis Ramos

โ˜… 5

My account had been cancelled and didn't realize but GG was very helpful in rejoining and even saved me money with offering me the year pass. Thank you!

Source: Google

Student Rule

โ˜… 5

GG is very helpful. Thanks ๐Ÿ‘

Source: Google

Evan Swords

โ˜… 5

Connors the best

Source: Google

Jess Busterna

โ˜… 5

Jess from Long Island was super helpful and amazing when it came to signing me up for a year membership.

Source: Google

Phillip Greenbaum

โ˜… 5

Jess at the front desk is the best, always a warm hello and always there to help out, give her own gym.

Source: Google

Emmanuel Gonzalez

โ˜… 5

I was having issues with my membership, but Allyson was so helpful. This gym has been my go-to gym for the past 2 years and I enjoy coming here.

Source: Google

Freddie Jefferson

โ˜… 5

Emma made the process easy and simple.

Source: Google

Erin Jones

โ˜… 5

Emma was amazing and the actual definition ofโ€going above and beyondโ€

Source: Google

Shaquille Edwards

โ˜… 5

Love this gym. And I appreciate the front desk clerk, Emma for being so helpful and accommodating

Source: Google

Isaiah Joseph

โ˜… 5

Great gym

Source: Google

Cyrus

โ˜… 5

so fun so cool 24 hour yippeee

Source: Google

Ryan Thai

โ˜… 5

Source: Google

Dion Benis

โ˜… 5

Jess signed me up this morning. Amazing and friendly person with great energy first thing in the morning. Made it all very easy. Much appreciated

Source: Google

Collie Jay

โ˜… 5

Such a fun gym! Been going for years best front desk team

Source: Google

Branden Munoz

โ˜… 5

Had a really great experience with the staff and GG made the experience nice and easy to join 24 fitness

Source: Google

Bryan Ortiz

โ˜… 1

Honestly a decent gym but the fact that they took down the basketball courts is super unfair. Even with emailing corporate and a good amount of signatures in the petition they didin't listen to the community and still took it down.

Source: Google

Lindsey Folden

โ˜… 1

Nobody showed up to open the gym this morning, itโ€™s a pretty low bar to set to show up on time to open the gym when the 24 hour fitness isnโ€™t even open 24 hours. I waited for 30 minutes but had to eventually leave to go to work. Ridiculous, do better.

Source: Google

Jami Ferreira

โ˜… 5

Upon returning to 24HR after 10 yr absence - I will say that Jess F went above and beyond to get me back as a member. She made the time for me, listen to me, was kind and personable! Timing is everything! Thanks Jess! And with the added hep of Allyson - this team work made the dream work!!!!!!!!!!

Source: Google

daniel preston

โ˜… 5

Jess has excellent customer service! Iโ€™m impressed!

Source: Google

Edwin Calles

โ˜… 5

Great service!!!

Source: Google

Donia Rogia

โ˜… 5

I love this gym so much, has great equipment. And i love all the team members a lot. I am so happy to be apart of this community

Source: Google

Jude Sims

โ˜… 5

Source: Google

Robert Lind

โ˜… 5

I had a wonderful experience with signing up with Jess. She made the process smooth and understandable. I felt seen and heard. I absolutely recommend Jess as your sales and service associate.

Source: Google

Slem W

โ˜… 5

Jess was super helpful and made the process of signing up and signing in quick

Source: Google

ะฃะผะฐั€ะธ ะฅะฐะนั‘ะผ

โ˜… 5

Connor is the best ๐Ÿ”ฅ๐Ÿ”ฅ๐Ÿ”ฅ

Source: Google

Vanda Gregorovรก

โ˜… 5

incredible experience, helpfull and friendly staff

Source: Google

Simon ล inka

โ˜… 5

this gym is really nice, full of nice people ready to help you :)

Source: Google

roberto caramona

โ˜… 5

Connor the goat

Source: Google

Joey Zamudio

โ˜… 5

Connor y Jessica they are the best people that I have encountered that works at 24 hour fitness they are very respectful and kind. They need a raise !! ASAPP

Source: Google

Jason

โ˜… 5

Connor and Jess are the amazing really helpful great experience! Give them a raise

Source: Google

Antonio Ruiz

โ˜… 5

connor and jessica are the best and amazing people i have ever encountered that works at 24 hour fitness. They deserve a raise!!

Source: Google

Nikki M

โ˜… 5

Source: Google

cam d

โ˜… 4

Thank you 24 hour fitness Staff in North Hollywood, especially Danny. I went to the gym yesterday for the 1st time I'm a long while. Danny was helpful in giving me my options, offered alternatives, and then let me decide. HE DID NOT RUSH OR PUSH!
Because of this interaction with Danny I purchased a year membership. Thx Danny and all staff! Cam

Source: Google

Andrew Lopez

โ˜… 5

Allison was very helpful.

Source: Google

mary nappi

โ˜… 5

Theresa at the north hollywood gym is absolutely ๐Ÿ’ฏ amazing. She is a hard worker as a janitor and keeps the gym spotless.

Source: Google

Marvo Chong

โ˜… 5

SHOUTOUT CONNORRRR W FRONT DESK!

Source: Google

Kelvin T

โ˜… 5

Thank you Connor!

Source: Google

Noah Sher

โ˜… 5

Connor at the front desk is the best

Source: Google

dyami fulcher

โ˜… 5

Connor had the best customer support of the century love you man thanks for the great support

Source: Google

James Bice

โ˜… 5

Got me set up and saved me
Money, front desk staff were great.

Source: Google

Acron James

โ˜… 5

Source: Google

Marqas

โ˜… 5

Jess was extremely helpful and made the signing up process super easy. She needs a raise for her customer service

Source: Google

hahn

โ˜… 5

Great visit, very nice and friendly. Conner was very professional but cool

Source: Google

KillaGotYa

โ˜… 5

Shout out the homie Connor amazing customer service!!!

Source: Google

Curtis Long

โ˜… 5

Emma helped me out with a membership and she was very thorough and helpful in giving me the best deal for the membership.

Source: Google

Maor Rousso

โ˜… 5

Great gym, signup was quick and easy, Emma was patient and helpful. Got a great deal and looking forward to working out often!

Source: Google

Marlene Gonzalez

โ˜… 5

Source: Google

Freddy

โ˜… 5

Love coming here because GG is always there to great everyone else with a smile. Definitely a great way to start a gym session.

Source: Google

Laura Benites

โ˜… 5

GG she is the best, very professional, friendly, and always motivates me to do my best at the gym. Highly recommend her!!๐Ÿ’•

Source: Google

Nathan Juarez

โ˜… 5

Gg and Kiya were the best in customer service!

Source: Google

Emma Jones

โ˜… 5

Jamie is hands-down one of the best people at the gym! Sheโ€™s super helpful, always willing to answer questions, and really know their stuff.
Whether it's helping with form, giving advice on workouts, or just being friendly and encouraging, Jamie goes above and beyond. You can tell she genuinely cares about helping people reach their fitness goals. Highly recommend training with Jamie or just asking for their help-she awesome!

Source: Google

Ethan Dutter

โ˜… 5

GG gave great customer service

Source: Google

Kem Rice

โ˜… 5

GG had great customer service! Made me get a membership.

Source: Google

Misty Marie

โ˜… 4

Emma was super helpful today! She went above and beyond to make sure my account was corrected, and she took the time to explain the changes. Sheโ€™s professional, attentive, and really made me feel taken care of. This new team in general has been good, and Iโ€™ve noticed the gym itself seems cleaner lately, which I GREATLY appreciate.

The 4 stars is because of corporate decisions, not Emma. When I originally signed up, I was told (and signed) that I would be paying $250 forever. This year, it was raised to $290, and I found out other members are still paying $250. On top of that, amenities have been reduced. After being a member here for over 10 years, itโ€™s disappointing to see loyalty not recognized.

But Emma deserves 5 stars for how she handled everything todayโ€”she made a complicated situation much easier.

Source: Google

Marlene Saenz

โ˜… 5

Connor was amazing very nice

Source: Google

Edgar Tsarukyan

โ˜… 5

Eli was very professional helped me and my parents sign up and also included some great promos . Thank you for your service

Source: Google

Karolina Betancourt

โ˜… 5

Emma was so helpful and kind, she helped set up my membership w such ease! Great service!

Source: Google

Cristian Claros

โ˜… 5

Amazing gym. Great service and help from the team members here. Specially Connor helping out and giving us a quick tour of the place. Iโ€™ve been to other 24s and nothing beat the service Conner provided.

Source: Google

Xavier Salmon

โ˜… 5

The gym was amazing and connor was very helpful!

Source: Google

Fabricio C

โ˜… 5

Connor is the best at costumer service. I saw him defuse a very stressful situation and he completely ended a fight over a basketball game by being stern and calm. This man is a legend. Heโ€™s also handsome!

Source: Google

Jhonny Graget

โ˜… 5

โญ๏ธโญ๏ธโญ๏ธโญ๏ธโญ๏ธ
โ€œI had an excellent experience thanks to GG. They went above and beyond with customer serviceโ€”friendly, professional, and super knowledgeable. They took the time to answer all my questions and made sure I felt comfortable and welcomed. Itโ€™s rare to find employees who genuinely care, and they made my visit a 10/10.

Source: Google

Isaac Fordham III

โ˜… 5

Gigi was so wonderful and welcoming. She should be promoted to manager active immediately.

Source: Google

M

โ˜… 5

Great gym!

Source: Google

Brandon LSX

โ˜… 5

conner is the best most handsome smells good saved this gym from bankruptcy and has a six pack of amor 67

Source: Google

Dmitri Dyer

โ˜… 5

Great service from Danny and Allyson, made me feel at home!

Source: Google

Adam Duarte

โ˜… 5

The best people here coming back Fs
GG AND Jem

Source: Google

Angela Pena

โ˜… 5

Jess was amazing she was very helpful and very professional she had so much patience and still was able to greet people with biggest smile. Definitely made me feel very welcomed!!! Shout out to JESS!!!!!!

Source: Google

Jay Cullas

โ˜… 5

Connorโ€™s the best

Source: Google

Yobani Erazo

โ˜… 5

Eli made opening up a membership so easy. He was detailed and very helped full.. Thanks Eli

Source: Google

The Life Of SIN

โ˜… 5

Been going to 24 for few years now and with the upgrades they've made really makes a great experience friendly staff.

Source: Google

Konstantin Petrenko

โ˜… 5

GG got the greatest customer service !

Source: Google

Nakeita Clark

โ˜… 5

GG was very nice and she has great customer service.

Source: Google

dnat600

โ˜… 5

GG get super customer service, thank you!!๐ŸŒช๏ธ๐ŸŒช๏ธ๐Ÿ”ฅ

Source: Google

sukhdeep singh

โ˜… 5

GG is very good, very good. Sheโ€™s guide to me. Really, very nice.

Source: Google

Guri 2001

โ˜… 5

GG is realy good she is very nyc because she guide to me good

Source: Google

Michael Parkwood

โ˜… 1

24-Hour Fitness? I think not! 24-Hour Bath house and Shelter would be more accurate.

Bear in mind I could have posted to Social Media that day but wanted to give Corporate a chance to respond. But that's not allowed, you cannot call them at all. So to Social Media I go!

On September 6th around 3 a.m. I went to the 24-Hour Fitness located at 5300 Lankershim Blvd, Suite 100 in North Hollywood, CA 91601.

I just got off work and my intentions were to shower, do a light workout, shower again and go home.

However, that did not happen. You see I arrived, and the first thing I saw as I got ready to take a shower was a homeless person in a wheelchair.

I will note that he moves the wheelchair with his legs that are perfectly fine. I thought it's strange that he was there and when I went over to shave, I saw that he was there charging five or six different devices.

You see, he wasn't working out, wasn't showering or anything else except charging his devices using a wheelchair he obviously does not need.

But I ignored it, I finished shaving, then I got in the shower. Now as I'm taking a shower, I hear someone saying "Yo, Yo and then whistling".

If you don't see the problem I'll explain. It's the showers in a men's locker room, in a gym. You don't "Yo, Yo, Yo" and then whistle.

Of course I don't respond, then I hear it again "Yo, Yo, Yo" and then more whistling. I don't respond again. But for the next 10 minutes it's repeated again and again.

Talk about creepy and wrong, and just plain rude. My thought was...this is a bath house and a Shelter! So I finished my shower quickly, dried off and got dressed and left.

I planned on calling corporate or maybe a general number but apparently you can't do that. They only know how to email, I assume it saves having to hire people to answer phones and listening to actual people. Anyway, that's what happened, I feel violated and I will NOT go to that one again. And I'm kind of upset over paying for a year membership in advance. I would like to get a refund and find another gym.

Source: Google

Francesca Mendoza

โ˜… 5

GG was so sweet kind and helpful. She made the process of getting a gym membership so quick and easy.

Source: Google

Alex Brooks

โ˜… 5

Great spot to work out at.

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Terrence Fizer

โ˜… 5

Best 24hr fitness I ever been to!

Source: Google

Zachary Ollila

โ˜… 5

GG was the best! 10/10 service. Would recommend.

Source: Google

Lamyia sorhaindo

โ˜… 5

Conner is the best great customer service ๐Ÿ˜Š

Source: Google

c mom

โ˜… 5

Awesome gym since years !!!

Source: Google

Edgar Mena

โ˜… 3

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Ben Shemtov

โ˜… 5

Recommend the facility. Staff is awesome, especially my man Conor. If you need anything, just hit him up. He will take care of you

Source: Google

Nick Lister

โ˜… 3

Went there this morning to swim and the jacuzzi was closed. Came out of the shower and my locker was cut and wide open. Fortunately nothing was stolen, the guy came back to trash my clothes, his manager claimed my lock was on for 3 days. I was only there for less than two hours. He gave me a new lock, but this is a little scary.

Source: Google

Shawn S.

โ˜… 5

Mark is him

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Christopher Mills

โ˜… 5

Gg great customer service

Source: Google

Michael Aleman

โ˜… 5

Jess is an amazing front desk person and my visit from out of town has been awesome

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Gilbert joel del jesus baatista

โ˜… 5

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James Zourek

โ˜… 5

Jess is awesome. Very helpful and knowledgeable

Source: Google

Rosemond Lekeaka

โ˜… 5

Connor gave me the best customer service and had all the answers to my questions. 5/5 customers service

Source: Google

Malik Arthur

โ˜… 5

Connor was super friendly and helpful. made everything easy !

Source: Google

Lala

โ˜… 5

Great Gym

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Felizitas Kirchmair

โ˜… 5

Super nice people working there

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mathis james

โ˜… 5

Gigi is best at customer service. I will be coming back.

Source: Google

Abby hernandez

โ˜… 5

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Ramina

โ˜… 5

GG was so helpful with everything - love this location!

Source: Google

Hayk Sahakyan

โ˜… 5

I had the pleasure of working with Emma, who made my membership sign-up smooth and simple. Very professional and friendly.

Source: Google

adrian orbe

โ˜… 1

The worst. The manager Danny wouldnโ€™t honor my platinum membership with up to two guest. Then he said I would have to pay 30 dollars for each of my guest. Then he said he canโ€™t add them to the buddy list I had have to wait six months because I brought one person one time since I started to platinum membership. Then I said since I canโ€™t use the platinum benefits I would like to downgrade. Then he said it would still be the same price. Then they refused to end my membership.

I was pretty patience already. The place is dilapidated and filthy all the time. The machines are archaic and broken or parts missing half the time. The place is a mess but I tolerated it. This was the last straw.

I literally today just signed up at LA fitness and the difference in atmosphere and the equipment. The locker room and cleanliness it is all top tier.

Source: Google

Zach Flores

โ˜… 5

Kaylee and Hank were so great! they showed me around the gym and had great energy, it made me switch my membership from crusty LA fitness to this much nicer 24 hour.

Source: Google

Yami Alfonso

โ˜… 5

My partner and I came for a gym tour and Emma was an excellent tour guide! She guided us wonderfully all around the building & to get to know the machines & facilities. Emma is so polite, friendly, helpful & such a beautiful person! She definitely is a reason why we were convinced to join 24hr fitness!

Source: Google

Jhyon

โ˜… 5

Incredible club, loved the tour with Emma really got me pumped to come and start working out again.

Source: Google

Jackie Saucer

โ˜… 5

Emma was extremely helpful. Made it easy to get a membership!

Source: Google

Oren Yoel

โ˜… 1

Tried to cancel my very pregnant wifeโ€™s membership. Called and said to email. Emailed the manager twice. No response. Finally came in and they cancelled. Said they only do in person. Clowns. Oh and the faciiity sucks as well.

Source: Google

Fernando Madrigal

โ˜… 5

Shoutout Connor
Best customer service

Source: Google

Julian Bridges

โ˜… 5

GG has excellent customer service Iโ€™m definitely coming back!

Source: Google

Adrien Kim

โ˜… 5

Great tour and information.

Source: Google

Bertha Rubio murillo

โ˜… 5

Came in for a tour and for my three free day pass. Hank was amazing. Friendly, and helped me out. I wasnโ€™t sure what gym to choose but both Haley and Hank were so great that Iโ€™ve decided to make 24hour fitness my new gym. Canโ€™t wait.

Source: Google

Mo Raofi

โ˜… 5

Hank and the front desk crew are awesome , responsive and accommodating.
Good attitude awesome crew

Source: Google

alexis serafin

โ˜… 5

Hank was amazing !! Very helpful

Source: Google

Aisha Burton

โ˜… 5

Emma has great customer service ! I was unsure before coming in if I wanted a membership again but Emma had such a great spirit I just had to join!

Source: Google

Svetlana Stein

โ˜… 5

Loved Sir Lloyd for Zumba!!! Incredible!! So fun, funky, followable, and really got into the groove!!!

Source: Google

Daniel Guzman

โ˜… 5

Such an amazing experience with Emma ! The membership renewal was smooth and easy! Thanks a lot Emma !!

Source: Google

Raul Bernal

โ˜… 5

This Gym is very exciting i would suggest others to come by this Gym

Source: Google

Manuel Rodriguez

โ˜… 5

Best location

Source: Google

Taco Man

โ˜… 5

Great gym amazing love it

Source: Google

Gilbert Valdez

โ˜… 5

Source: Google

Aaron Lycaon

โ˜… 5

Amazing service

Source: Google

austin

โ˜… 5

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Matthew Barnes

โ˜… 5

Love the gym its super convenient and the staff is friendly

Source: Google

JericDL

โ˜… 5

Source: Google

Eric Beedon

โ˜… 5

Hank was great and very helpful

Source: Google