★ 4

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★ 5

overall great gym, good Equipment, good and helpful employees. would recommend

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★ 5

sienna really helped me out with training my glutes and quads! Very friendly staff

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★ 3

It's getting better with the new machines. However, the showers need help.
Update (10/10/2023): It got worse. Men's bathroom is nasty. Half the treadmills are broken.
Update (04/13/2024): They got a new cleaning lady, and the place looks very clean. Even the men's bathroom but haven't seen the showers yet. I won't be showering there for a while after what I saw on my last review.
Update (09/24/2024): That cleaning lady is awesome. This place is clean! However, one of the pulley cables has been out of order for at least 6 months, and that's No Bueno.
Update (01/08/2025): The pulley cable is still broken.
Update (04/01/2025): The men's bathroom is nasty. One of the toilets and one of the urinals are falling apart.

Source: Google

★ 5

This is a terrific local gym, treasure for our town. All the equipment works! And if it needs repairs, they actually do it! There are several self serve equipment cleaning stations with hand sanitizer and paper towels. Even though this is an older gym, staff has pride consistently tidying up. Friendly staff which take ownership of assisting customers. If they don't know the answer, they find out. They will even answer the phone. Once, they even called me back.
Plenty of parking. Safe neighborhood. TWO rowing machines which work. Even an arm bike. And reclining bikes with buttons (not dials, which are substandard in my opinion) which are fully operational. Limited hours, but hey, it is Pacifica. I just went to the RC location and left within 10 minutes. Believe folks, Pacifica is just not a gym...it is a gem.

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★ 1

Broken equipment, dangerous mold everywhere, broken mirrors, disgusting restrooms. 3rd world country gym vibes.

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★ 5

I had an issue with my membership and Jeremy from the front desk was able to help me out and get it resolved. He did it extremely fast and was super nice would definitely recommend this gym just for the people

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★ 5

I was having an issue with billing and I called multiple 24 hour locations looking for someone who could help me with my unique issue. There were some locations that didn't even pick up my phone call, however this location did very quickly and the person who answered my calls name was Sincere. He was not only helpful throughout our interaction but he was surprisingly fast and extremely friendly. He made my day.

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★ 4

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★ 1

One Of the dirty 24 ever …. Don’t reply me a copy paste message that customer satisfaction is important for you guys please we are not kids

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★ 1

Rundown gym. Nothing gets fixed. Men’s room is a trash dump… no one ever cleans it. Garbage all over the floor for days without being cleaned up.

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★ 5

Sincere was extremely helpful & informative.

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★ 5

Sincere helped us find the best plan!

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★ 4

24 Hour Fitness is a place built on effort, discipline, and community. People don’t go there to posture or collect empty titles — they go to sweat, to push themselves, to grow. The space is open to all, regardless of background or appearance, and progress comes only through consistency, practice, and honest work. In that environment, the values are clear: what you put in is what you get out. It is authentic, fair, and rewarding in a way that feels real.

UC Davis, on the other hand, too often represents the opposite. For all its prestige and cost, the return on investment is low. It produces too many graduates who leave with little but credentials — “brain empty,” mistaking shallow defiance for resistance, and often quick to sabotage others’ interests for no reason but ego. Rather than rewarding genuine excellence, the system favors bureaucracy, appearances, and hollow gestures. It is an institution that risks turning education into performance, and learning into conformity.

The contrast is striking. Where 24 Hour Fitness rewards effort, fairness, and growth, UC Davis frequently fosters vanity, bureaucracy, and shallow achievement. And so, it becomes necessary to pray:

Lord, forgive the people of UC Davis. Forgive them for chasing appearances over substance, for mistaking arrogance for wisdom, and for choosing vanity over truth. May they learn that real excellence comes not from hollow status, but from humility, effort, and authenticity — the very things even a simple gym teaches better than their institution does.

Amen.

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★ 5

Pacifica: Good Classes and instructors Andrea, Nan, Maria

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★ 5

He best

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★ 5

Sienna was Very Helpful, patient with my Tech Difficulties and Bery Professional.

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★ 5

I have been a member for a long time and got out of shape and gained weight and wasn’t going to the gym for quite some time. So both me and hubby came in to get back into shape and feel better. Front desk staff very helpful and friendly especially Shannon and the manager Tim. They showed us how to sign in and also tell us about seeing Ryan the personal trainer for a free appointment with him. Ryan said he can get us back into shape and eating healthy again. So we took him up on his encouragement and we are so happy we did this. He is very positive and knows what we both need for myself and husband.

Thank You !
Gail L.

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★ 5

I’ve been taking Theresa’s BodyPump class at 24 Hour Fitness in Pacifica, and it’s been an amazing experience. She’s not only highly knowledgeable and motivating, but also incredibly personable and relatable, which makes the class feel both welcoming and empowering. Theresa is great at correcting form in a supportive way, ensuring everyone gets the most out of the workout safely and effectively. Her energy and encouragement make it easy to stay committed and push yourself. I’ve seen real improvements since joining her class. Highly recommend her to anyone looking for a top-notch instructor!

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★ 5

Body Pump class is the best!!! I can’t get through the week without it!

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★ 5

Tim was amazing! Super easy to work with and very well spoken!

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★ 5

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★ 5

July 25th 2025 Friday classes@ 8am with Jennifer and Andrea Zumba 9am!! Thank you!! Awesome fun classes!🥰👍🌺

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★ 5

Love Sienna! She always welcomes me with a warm smile and positive attitude :)

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★ 5

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★ 5

Very helpful

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★ 5

10 out of 10 for service! I went into the gym very blind, never worked out before and the whole staff was so amazing in showing me how to stretch, how all the machines worked. It was scary going in and they put my mind at ease, will definitely be signing up for a membership!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

The machines are actually clean

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★ 5

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★ 5

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★ 5

Back to my good ol’ gym after 10 years away. One of the quieter locations, only busy in the later afternoon. Signing back up was super easy thanks to Shannon at front desk!

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★ 5

Love the team at 24, they’re very kind and friendly!

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★ 5

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★ 5

Kimani my trainer is the reason why I come here. I used to go to the one my my place on Ocean avenue, but that place is unbearable now.

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★ 5

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★ 5

Shannon glass very helpful and very easy to work with!

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★ 5

The front desk Jeremy is the man. Me and my partner has been searching for a gym in a long time and he offered the best deals after our free trial. He also recommended some classes to take like UJam at 7 every Friday night and I never regretted it.

From my experience the gym culture is beautiful and everyone is respectful. There’s no ego, no assholes and everyone uplift each other. It is also not busy.

My only problem is why does this gym close at 8?

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★ 5

Shannon was amazing

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★ 5

Great service and friendly

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★ 5

This review is for the GX classes at 24 hour fitness in Pacifica. The classes are great! Highly recommend Teresa's bodypump classes. She is the best!

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★ 1

experience was quite disappointing. The facility has a strong moldy smell, which made the environment uncomfortable and uninviting. The walls are in poor condition, with visible signs of deterioration, and some areas are literally falling apart. The showers are also in dire need of cleaning and maintenance—they were quite disgusting during my visit. Stuff held together with duct tape, which raises concerns about safety and cleanliness. Overall, this gym is in need of significant updates and repairs to provide a safe and pleasant workout environment.

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★ 5

I love the yoga teachers, Maria & Nan!

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★ 5

I had to renew a membership and the two front desk people, Tim and Shannon, made the process very easy. The gym here is well-equipped too since I workout here like 3 times a week.

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★ 5

Great gym haven’t been in years they changed the whole place around the staff was very friendly and helpful Shannon showed me the place and had good protein shake suggestions

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★ 5

Great gym, friendly staff. Shout out to Shannon at the front desk! So knowledgeable and kind to everyone.

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★ 1

The women's locker rooms are filthy (don't know about the men's locker rooms). Despite complaining to the 'front desk', nothing is ever done about this matter.

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★ 5

Mrs Andrea’s Silver Sneakers Class is wonderful.
I am up there in age with bad knees and hands. Since I have joined ANDRIENE’s Class I have become stronger and have less pain! Thank you Andriene and 24 hr Fitness 👍🏼

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★ 5

Andrea Shepard, Maria Geise, Nan Matthews and Erica Ainsbury are awesome at Pacifica, Ca! Please keep them here! 💙🩵. They are all different, unique and excellent!

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★ 1

Signed up for the free 3-day trial, which clearly states it can be used at any 24 Hour Fitness location. I chose the Pacifica location while traveling and was turned away at the door because I “don’t live in the area”—apparently it’s up to the location’s discretion, which is nowhere in the fine print or emails.

What’s unbelievable is that two hours later, they called me trying to sell me a membership. You won’t let me in for a trial, but you’re happy to upsell me afterward? Rude, disorganized, and completely misleading. I wouldn’t trust this place with a long-term contract if they can’t even handle a trial properly.

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★ 5

Tim Chapman took really good care of me when signing up for a new membership account. He was very friendly, helpful and knowledgeable. He made me feel welcome!

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★ 1

Very filthy establishment. The night time crew, specially the lady working the front desk, are very rude and lazy. There’s never paper towels or cleaning products. Black mold all over the building, painting over it won’t get rid or fix their black mold problem. The city should take a look into seeing if this place should even still be open

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★ 1

Black mold everywhere

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★ 5

Got my Platinum membership today. I just want to say a big thank you to Tim — he explained everything clearly and helped me with the whole process. Super friendly and professional. Great service!

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★ 5

He was vey helpful and polite

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★ 5

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★ 5

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★ 5

I have been using this gym for many years, and I have always found it to have a very welcoming atmosphere. The staff and the class teachers have been very helpful and are ready to answer any questions. If corporate would give this gym some interest and care, this could be a spectacular gym. As far as trainers go, Kimani Davis is an excellent trainer. He is very knowledgeable, answers questions and very specific to your needs. I highly recommend him.

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★ 5

Maritza, Tuesday 5pm Zumba instructor at Pacifica gym location teaches the best Zumba class because she provides proper hand gestures on each Zumba moves in class so it is easier to follow the steps. To me Maritza Zumba class burns the most calories among other Zumba classes at the gym.

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★ 5

Maritza is a Great teacher ;she teaches 5pm Zumba. A++++

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★ 4

Compared to other 24 hr gyms, this gym is cleaner and has more weights (plates and dumbbells) available. I think if corporate really cared, they would invest a little money into making the gym better as is the case with their other gyms in the area.

One of the best parts of the gym is Kimani Davis, an outstanding personal trainer and wonderful person. I hadn’t signed up for personal training since I signed up 20+ years ago. At that time I was unimpressed with the trainers.

During my workout, I would see Kimani train a variety of clients, young and old. I noticed each session was different, tailored to the needs of the client. So I signed up with Kimani for 8 sessions.

It was such a great experience and I learned so much from him! With his help I was able to get really close to my own personal goals and add more variety to my workout. Kimani is so knowledgeable, helpful and friendly! He is an asset to the organization!

I referred several of my friends to him—all of them feel the same way and are so grateful for his help and expertise! He’s just awesome!

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★ 5

Tim, @ the Pacifica 24 hrs really helped me out so much ^-^!!! He is very caring and took out a lot of his time to explain the current plans to me and he is always so pleasant and genuine <3 =)!!!! I really appreciate your help, Tim ☺️‼️‼️
-Vanessa :}}

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★ 5

Kimani is a super awesome trainer. He makes my workouts count. And encourages me to hang in there. I feel great after working out with him. He's attentive, knows my strengths and weaknesses making adjustments to my workout session so I get the best workout.

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★ 5

Kimani Davis top notch trainer. Works on what YOU need not something out of a book! I’ve been with him for a year and I’ve lost about 25lbs and have gotten much stronger. I would recommend him to anyone 🌟🌟🌟🌟🌟

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★ 2

I have the pleasure of being coached by Kimani Davis! 5 STARS for him ⭐⭐⭐⭐⭐. He has been a positive, knowledgeable leader who is helping me to grow into my best self while being mindful of my injuries and need to have rest.

With a long history and wealth of knowledge in physical discipline, methods, adaptations, physiology, form, and flexibility, I know I (and his other clients) are in great hands. His positivity, inspiration, and leadership skills were quickly evident to me just in talking with him for a short time. 24-Fitness is SO blessed to have him as a physical trainer, advocate, and friendly force that is felt in the gym by the members here, and I'm confident that many would say the same! Thank you, Kimani ☺️

I gotta say, though to the Pacifica Admin/Corporate: This gym is in DIRE need of help and attention regarding its cleanliness and upkeep! I don't think I've ever written a negative review, but this is important.

2 STARS ⭐⭐ for gym cleanliness and upkeep. I believe the Pacifica gym is still open/running because of the staff, members, friendships, location convenience, group classes, and exercise machines.

To put it bluntly...It. Is. Filthy--and I was honestly stunned at this when I first visited. To name some of the areas...There is dirt in every locker, dirty locker room floors and showers, dirty walls, floor strip transitions that are peeling away from the flooring and pose a tripping hazard with a lot of dirt/debris underneath it, bugs and debris lining the walls (which hasn't changed, suggesting that nobody is vacuuming those areas). As far as I can tell, there is no upkeep for the landscaping outside, and the outside windows are caked with dirt, making the facility just look ragged at first glance. Unfortunately, and importantly, there is also a moldy, mildewy smell throughout the whole gym, and I sincerely hope that it is not harmful to the members and employees.

The staff here is AMAZING, so this is no reflection on them, and I doubt it's a reflection on whomever is on the cleaning staff if they only have time allotted to clean certain things. I think it's really important that something be done quickly before staff decide that they can have a better working environment elsewhere.

Even if there isn't money to do a lot of repair and renewal of paint, replacement of carpet, padding, ceiling panels, a super-deep cleaning, etc., it is completely reasonable, doable, and would require the minimal effort for floors to be vacuumed, dusting/wiping down equipment (such as the spinning bikes) and other surfaces, cleaning lockers and front windows, and repairing flooring strips for safety. I've seen some members cleaning up in the group exercise room, which is great and admirable...but, that's not their job.

Please get more janitorial employees or increased hours for current employees, so that you'll attract new members, and current members and staff can enjoy a clean, safe place to work out and enjoy time with the fantastic people there.

I'm not sure what's up...is it lack of staffing or corporate not wanting to spend the money and time? I'd appreciate a response to these concerns, and I know other members would too.

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★ 5

I have MS and started personal training with Ryan at the Pacifica 24 Hr yesterday. I’ve been doing the same routine for over 20+ yrs. I am recently coming out of an exacerbation and decided to try training differently.

Thankful, Ryan was able to address my problems with balance and strength training in my legs & core.

Ryan was wonderful at adapting exercises to accommodate my disability.

I am so grateful as now I will be able to do home exercises with my partner. He’ had a stroke 20yrs ago and we both need to work on balance and strength.

Thank you Ryan & 24hr in Pacifica!

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★ 1

Kimani Davis is a phenomenal trainer. He is the only worthwhile part of this gym, with the exception of some of the community that uses it.

The gym itself is old, outdated, dirty and poorly maintained.

Management doesn’t care.

The staff that work there are lovely people. They and all of us members deserve so much better.

But Kimani is worth it and then some.

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★ 2

Not bad for a 24. Equipment is kinda beat up, but not the worst 24 I've been to.

Edit: it's definitely gotten more run down sadly
Edit: continues to be more rundown

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★ 5

Personal trainer Kimani Davis, by far is the heart of that gym. His expertise, calm demeanor and genuine sincerity has touched many lives including my own. I went to him when I found out I needed vertebrae replacement surgery. He was helping with post operative therapy. His knowledge and dedication got me to a place where I was no longer in pain and the doctors told me Not to get the surgery anymore because of the work I put in. Kimani literally saved me.

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★ 5

Highly recommend Ryan as a personal trainer. I’ve been out of practice for some time. He was great at listening and modifying routines to suit my needs.

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★ 5

I liked these training sessions with Ryan a lot. He’s good at giving you the best workouts that work for your body and your skill level.

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★ 5

I train here daily, Kimo has been working with myself on getting my knees stronger. After only a few months I noticed improvement on both of my knees. Kimo is knowledgeable and an all around great guy. We all look up to him here at the gym.

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★ 5

Kimani has transformed not only my physique but my knowledge of strength training! He has brought the family feeling to this gym which was beyond needed! He made us a community!

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★ 1

This message is for management

Did you know that your front desk service members don’t do their jobs properly?

Did you know that instead of assisting guests looking to sign up for a membership or purchase merchandise, they are out there using the equipments and working out while they let their friends work out for free?

The gym overall is nice and has decent equipment. It’s just their employees need to do a better job of assisting guests. Actually it’s not even about doing a better job, they just actually need to do their job!

To the owner of this gym. How does it feel to know that you have employees on your payroll receiving wages when they are not doing their job and just working out? I would check out your cameras so you can see exactly what I’m talking about.

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★ 5

Great cycle class and terrific instructor. Erica's energetic instruction makes you feel stronger after the class is over. Highly recommend her classes!

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★ 5

This review of for both Jennifer’s body combat and Joel’s Ujam and Zumba class at the Pacifica location. I love their teaching styles and it’s the classes and instructors that keep bringing me back! I look forward to joining their classes if space allows it, since lots of times the classes can be very full due to popularity! Bring on more classes and we will be there!

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★ 5

Body combat with Jen on Wednesdays at 7:15. Bestest instructor ever! Woohooo!

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★ 5

Jen is the best! Take her body pump and body combat class! They are so fun and motivating to keep coming

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★ 5

Jen teaching body combat fantastic!!

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★ 2

Very sad they've changed their times in Pacifica. I like to be there early in the morning specially on the weekends. Their sign still says 24hours fitness??

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★ 2

Decided to do a trial here. More of the cleaning equipment was out of order than was in order. Because of this, I saw gym users “cleaning” equipment with no actual cleaning product, just wiping sweat around. Seems like a great way to get a skin condition… There’s clearly no care being put into the upkeep of this gym.

Edit: thanks for the reply. I already reached out using that URL. The response from the general manager was: "we're currently light on cleaning coverage. We're working to address the issue so that the club can be clean in the future." Not sure where the GM was when I visited. Refilling cleaning supplies is not a high-skill task.

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★ 1

I’m a new member and today was my first time at this gym after attempting to go to the location in Millbrae and being disgusted and appalled by the outdated showers and the amount of black mold in them. My experience at the Pacifica location was no better. The bathrooms were stained and disgusting. The stink of mold on the locker room was so uncomfortable I didn’t even bother to take a shower after working out. The locker I used had built up dirt in it. The machines were out dated. The bathroom was extremely outdated. For the two locations to be in area’s considered to be “nice” I’ve been to Planet Fitnesses in the “hood” for $25 dollars a month that are more well kept than the facilities I mentioned. Hopefully I can find a 24hr fitness that’s actually clean or I will be canceling my membership. Currently 0-2 on locations.

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★ 1

I have been coming to the Pacifica gym for almost two years. I come to this gym because it is the closest to my house and the truth is that it is a disappointment. When you get to the gym, most of the machines are dirty and broken. The floor is dirty, the bathrooms are dirty, the showers are full of mold on the walls, the windows are full of water and there is a very unpleasant smell. The truth is that for a gym that you pay a lot for, it has to have staff that cleans 24 hours a day or at least 8 hours a day. The office staff does nothing but sit there without doing their job.

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★ 1

Lots of black mold on the ceiling and broken machines. Nothings been updated since I went to this gym in hs

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★ 2

Filthy place. Hard to find weights to put on your racks places been going downhill last couple years

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★ 1

Fix your cardio machines. No auto responses. No excuses. Or sell it.

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★ 5

I found everything I need. Also, with he open door plenty of fresh air, love it

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★ 1

Employees are inexperienced and rude. Can't get access to machines. I canceled a few years.

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★ 5

Great team at this location.

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★ 1

Machines go out-of-order and remain non-functional for weeks at a time or longer - assuming they're ever fixed at all. A number of the machines that were part of my regular routine were simply removed and the rest were reshuffled to try to hide the hole. When I was in earlier this week, 4-5 machines were offline and several more had benches that were worn through like the seats of a '57 Chevy. Totally shredded. This week, I've twice seen someone try to unjam the Rear Delta machine and have the bars swing in and smack them in the head. (Yeah, they shouldn't have tried to unjam it that way, but it should have been repaired 9 months ago.) Weekday crowds are out of control... you WILL spend a significant part of your routine waiting for a machine. Users are normally good about rotating, but I've gotten some aggressive responses from groups of people who were standing around, chatting, filming, or doing 5-minute breaks between sets. I'd rather not deal with the threatening response, so I've had to stop asking at all. At least the staff is friendly. They all deserve 5 stars - even the janitor is a hoot.

Regarding the "Response from the owner:" No, you are not working on it. It's been like this - and getting worse - for well over a year. At about the same time you wrote this, I was at the gym and yet another one of the stair climbers was out of order - bringing you down to ONE.

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★ 2

"24 Hour Fitness"
> Closes at 8PM

Seriously though it's a functional gym but equipment takes forever to fix once it breaks and the monthly membership fee is almost 50% more than it was 2 years ago. Also they are pretty quiet about charging you an extra ~$50 for annual membership ON TOP of the monthly membership fees.

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★ 5

I have been training with Patty at Pacifica 24 hr Fitness for just a few sessions and I have been so impressed by her techniques and knowledge of many aspects of personal training. She is so passionate about what she does . It's obvious she thrives on the challenge to come up with a safe and fun personalized program that guarantees results. Our workouts are crazy fun and I look forward to meeting up with this Mighty Monster!

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★ 5

A great gym. Well maintained. Clean rest rooms and working showers. Kudo to the staff and management.

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★ 5

I just started back 2 1/2 mos ago & have enjoyed my welcome back. Staff is super friendly, plenty of bikes & machines, restrooms r clean & #1 for me The Gym Is Clean. 🏋️‍♀️

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★ 3

Unfortunately this location is frequently overcrowded with lots of non operating machines

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★ 5

I have great classes, the place is very clean, the bathrooms too. And those who say bad things about this place are because they don't really like working out, they just like eating. I loved it and have been working out here for 2 years. Thanks.

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★ 5

I really like the vibe at this location. Staff are always courteous and helpful. Machines break, as other reviewers mention, but I’ve seen maintenance fixing them on a regular basis lately. Classes are fun and popular! Regular crowd go to classes. Go early to get a spot or sign up on app. I only do them occasionally because my schedule varies but I really get a good workout when I do. I think it’s a nice little gym. I like that there are people of all ages. Feels less like a meat market than some gyms! Only wish they had a steam room or sauna in the locker room like other 24hr fitnesses. They could use some tree trimming in the lot too. I’ll be renewing for sure.

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★ 1

cant be worse

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★ 1

Ones you sign up just to try you cannot unsubscribe! Be careful!
Friendly stuff, locker room and shower area are filthy.

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★ 5

Great price, good equipment, not too crowded and friendly staff. Brandon really knows his stuff and helped me out with any questions I had. Best staff member there 💯

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★ 1

Gym sucks, if any machine isn’t working it will be out of commission for at least a month. Yellow caution tape on countless machines here, especially these two machines. They’ve been out of commission since Thanksgiving. Literally.

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★ 1

All the equipment is broke. It stays broke

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★ 1

This place is never cleaned. Trash is never picked up and everything just collects dust. The bathrooms are the same and something is always broken. I’ve never seen an employee there actually working. They always just hangout like it’s social hour. The staff never wear uniforms so you can’t tell who’s who, and the unprofessionalism reflects on the atmosphere. Weights are never put back and there isn’t even the proper amount of racks. The way the gym is run is reflective of the people that work out here. The gym culture is just a bunch of people who are sloppy and take zero pride in the place. They leave trash, sweaty equipment, bottles everywhere, slam weights, get chalk everywhere. There aren’t many real lifters, more so the type of people that just like to get done up and put on a fashion show, rather than really work out. They only have two benches that are always being used, generally by people that are using them inappropriately for something other than chest. The wait is usually an hour. There are more tripods and TikToks being filmed than actual lifters. The gym has a framed “BBB” accredited certificate displayed in the lobby and yet, upon looking them up in the database, they’re nowhere to be found. This location needs to step up their game. The uncleanliness and unprofessionalism is so disappointing.

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★ 3

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★ 1

Gym is very dirty. Men's bathroom is full of mold, constantly filthy, and fixtures are frequently broken for extended periods of time. Machines are in poor repair with wobbly seats and poorly fitting and mismatched pins. Dumbbells and barbells are fine, I suppose, but how could you screw those up? About 20% of the ellipticals and treadmills are typically out of service, and many of the ones in service have unrepaired damage (e.g. broken heart rate monitors, non-functional buttons, missing pads, etc). Only 3 racks, so you're usually going to be waiting quite a while if you want to do barbell lifts. Paper towels are frequently unstocked and sanitizing solution spraybottles are often broken or empty, so it's not always easy to wipe down the equipment after use.

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★ 3

24 Hour Active gym not too far from the seaside. Definitely the smallest of all 24s I've been to. Only 3 squat racks here.

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★ 5

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★ 1

The place is a pit. No ventilation. It smells. Half of the 12 treadmills are either broken or out of balance and they are never maintained.

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★ 2

Some people think this is Golds or World's gym and constantly drop the heavy weights or hog the middle of the weight room area to do their deadlifts. Worse is those who bring their chalk and leave the bar, dumbbells and floor area covered in chalk at the end.

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★ 1

This gym is filthy. The equipment is old and needs maintenance. There is no hand sanitizer or sanitizing wipes to clean the equipment. All the paper towel dispensers are broken. The lady's bathroom is disgusting and needs some serious cleaning and disinfecting - I asked staff members to have it clean, and they said they don't have janitors - It makes sense why the whole gym is so filthy.

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★ 1

Most of the bikes in the spin classes need repair. I've sent many requests to repair them. Nothing done. Local staff and instructors are wonderful. Look elsewhere for a spin class

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★ 1

No comments

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★ 1

Probably the worst I've ever seen.. with gear from the 90s no floors, mold. And really no one around to help out.m I walked in looked around for myself and just Joined Crunch in the mall

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★ 3

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★ 5

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★ 1

Good lord. This is by far the worst 24 hour fitness in the entire Bay Area. It is smaller than an apartment gym. It is dirtier than a 3rd world country gym. The staff is absolute trash. Half the machines are broken. Do yourself a favor and drive
To another one.

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★ 4

Update: they replaced a bunch of cardio machines for new equipment!! Yay

Flaws
No hand sanitizer anywhere
On the dirty side and old looking
Bathrooms could use serious upgrades

Pros:
Cheap
Good amount of weight machines and free weights

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★ 5

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★ 2

Half of the treadmills are broken and been that way for 6 months I think that sums it up

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★ 4

Lots of space, machines, clean, friendly staff.

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★ 5

Amazing, clean facilities super friendly & helpful staff! & lots of machines to use!

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★ 5

Good facilities, relaxed atmosphere but serious (in a good way), great staff, convenient location.

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★ 1

Not actually open 24 hours. If they lie about the name, what else are they lying about? Don't trust these crooks

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★ 4

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★ 5

Has everything that I need. Different at every location.

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★ 1

Dirty, cardio machines constantly broken, and overcrowded. Staff is friendly and membership is cheap but you get what you pay for.

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★ 1

I was highly disappointed with all the BLACK MOLD in this place, 😕 it was hard to enjoy the work out equipment after my shower when I noticed a large amount of black mold all over the changing room, lockers and bathroom. I continued to walk around and noticed other mold in the weight lifting section 💪. I confronted staff at 24 hour fitness and they said they were aware of the BLACK MOLD and acted like it was OK. While almost there intire staff was on there phones nearly the whole time I was there, I recommend they clean the mold and they continued to take no action or interest for mold removal. I do not recommend going here until all the BLACK MOLD IS REMOVED

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★ 3

Need new Equipment!

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★ 1

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★ 3

It has weights. It has equipment. It has staff. It's a perfectly fine gym, and the best value in Pacifica.

I do hope they upgrade their cardio machines soon. Some of the machines plain don't work. And they're all a few generations older than what should be acceptable.

For example, the last gym I belonged to was Planet Fitness. Stopped going when the pandemic started, about 22 months ago. Plan Fit's machines were well ahead of 24HF's machines today.

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★ 3

A very solid 24 Hour Fitness location.

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★ 5

Very clean and everyone masked!

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★ 5

Quality gym with everything you need. Staff is extremely nice always greeting you when you enter and leave. I see them cleaning up after lazy people often who do not put their weights away. I do miss the custodian that was there per Covid as he did a great job but I think the staff is keeping the gym as clean as they can. If people cleaned up after themselves 90% of the problems would be solved.

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★ 3

*16 Hour Fitness, that should be the new name. I wonder how long they're going to milk this for? A decent gym, but I signed up for the 24hrs.

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★ 5

Small location. 1 floor.

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★ 5

Exelente lugar para realizar tus ejercicios adecuados para el mantenimiento corporal ⚡💪🤙👊

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★ 5

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★ 3

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★ 5

Muy buen lugar limpio

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★ 5

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★ 3

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★ 4

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★ 5

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★ 2

My time schedule is very limited and it’s been twice already that I get here at 5am on a Sunday and the gym staff aren’t here. I’ve waited for about a half hour each time and I just don’t feel it’s fair to advertise that they open at 5 when there’s no one here. Not sure if I didnt get the memo but even on the gym door it says open 5a-9p.

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★ 5

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★ 1

When I first started going to this gym, I thought it was a great choice for those who live in the Pacifica area. There are a huge assortment of treadmills, stair steppers, bikes, and weight lifting machines to pick from. After several months, I started to become disappointed in how many machines were broken and never repaired, but I overlooked it, and focused on the positives.

However, after COVID hit in March, my opinion of how this particular branch operates quickly shifted. The gym closed down due to COVID restrictions, (which I was completely for), but continued to charge me for a membership. There was no way to talk to an actual person to get a refund. I cancelled my membership online, but continued to get charged from 24 hour fitness. I had to dispute the charges on 3 separare occasions with my bank over the last several months.

Finally, when this branch reopened, and I was able to speak to a team member about why I was still being randomly charged for a membership when I hadn't been to their gym in 9 months, I was met with incompetence, and down right rudeness. Nothing was solved, and customer service was awful. The whole experience really changed my perspective of how this company operates.

If you do decide to proceed with a membership, be aware that customer service is lacking in every area.

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★ 1

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★ 4

The restrooms need upgrade.

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★ 4

Easy parking. Small gym, but have never had problem with machine wait. They have zumba etc...NoSauna, No pool, No jacuzzi. Basic place, good for quick workout. Neighborhood feeling...

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★ 5

Very safe, clean and love the way they must clean after opening for the hour a closing 1/2 hour. Then opening again. Great system to keep safety measures.

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★ 4

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★ 5

I love this 24 Hour Fitness location. It's a nice big open space. And during these pandemic times, they are doing a great job of limiting the number of people at the gym at any given time, making sure that people are wearing masks, and cleaning machines before each appointment time. The staff have been very friendly and helpful.

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★ 4

This is a nice location. A good amount of equipment to get a workout in. No lolligagging with the photo opps. Just workout and leave! Lol

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★ 2

Been to 3 separate 24-hour fitness locations the week of 10July2020 and this is BY FAR the least safe. A significant number of people walking around with no masks on, others with their masks pulled down around their necks. This place is a COVID outbreak waiting to happen. Staff is either not trained to deal with situation or just doesn’t care.

Go at your own risk!

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★ 5

Clean facilities and friendly staff. Equipment is well maintained. What more do you want from a gym 🤷🏻

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★ 1

Equipment is outdated and requires constant maintenance. Missing weights and the Saturday person opening up (Jonis) is always late!!!! False advertisement in claiming it is 24 Hours wneh they open late and close early on the weekends and Mondays!!! All other 24 Hour Fitness Facilities ARE open 24 Hours!!!! Piss Poor at best.

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★ 4

New tech has begun to fix machines and clean the dressing rooms. New manager is asking corporate for new machines. Maybe they need new competition in Pacifica.
Signed up again for membership. Staff was courteous and well informed.

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★ 2

I guess you have to upgrade to get toilet paper in the bathrooms and shower doors

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★ 1

I tried getting a 3 day pass online , once I went into 24hr fitness Eric the guy at the counter said I couldn’t use the 3 day pass unless I was thinking about joining. I told him I was but had never been here before. He then told me I had to pay $15 for a one day pass because I wasn’t joining. I told him again I was thinking about joining and am in the process of moving out here. He denied me the 3 day pass because my address was not a Pacifica address.

What a joke. I’ll be going elsewhere once I move here. Way to go Eric

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★ 1

The most disgusting 24hr fitness gym I've ever been to. AC hasn't worked in months, humid and smells bad. Front desk just keep promising it'll get taken care of and apologizing. Vote with your money - choose another gym

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★ 4

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★ 4

This place is amazing. The only thing that would make it 100 is if it stayed open 24 hours everyday. I work evenings and like to come when I get off work but can't do that everyday. The staff if extremely helpful, friendly and professional. Thank you!

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★ 1

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★ 4

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★ 3

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★ 1

From those 5 stairs, only 1 it’s working. The gym it’s very small and there are many equipment that it’s not working.

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★ 1

Always crowded, half of the cardio equipment seems to be consistently out of order, there is a group that hogs the one power rack most of the night, staff are friendly

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★ 5

The best layouts , location , blessed with the best Instructors , & friendly staffs🤗

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★ 3

Equipment was limited. Mostly cycling and stair machines. Locker room was very disappointing.

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★ 2

I have been a member of 24 Hour Fitness for about 10 years. Because I live in Pacifica I go to the Oceana location most often. The staff has been very friendly and helpful but I think this is the most poorly run location I have ever gone to. The place is very dirty (especially the locker rooms) and its not out of the ordinary for multiple machines to be broken for long periods of time. I think this site is the poor, forgotten stepchild for this company. One of the employees told me a story that the manager was at another location while 2 big shots were visiting. He asked why they never visit Pacifica. They weren't even aware there was a 24 site in Pacifica. Not surprising.

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★ 1

Got membership for treadmill, less than half actually work. Always a wait. Horrible gym

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★ 1

Multiple treadmills don’t work. Always packed and hardly find machines free to use. Thinking of canceling the membership.

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★ 5

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★ 5

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★ 1

Very nice and helpful staff but the gym is in need of a renovation. At the back of the gym, part of the wall at the floorboards is crumbled, at any given time, at least 3 Stairmaster machines aren't working, a water fountain is always broken and the Women's locker rooms and showers are filthy.

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★ 4

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★ 3

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★ 1

Machines constantly broken, usually packed. The water fountain here has been broken for four months.

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★ 1

Most of the equipments are broken.

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★ 5

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★ 5

Great experience. Carlee and Kiana provided excellent customer service. Equipment in good condition and good location. Management be sure to acknowledge these two for providing a new customer with a positive experience.

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★ 5

Way better than any 24 in daily city. Great views as well

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★ 3

Good place to workout. The people who workout their are ranging from your horn yodda like old man who is gross and doesn't work out and stares at the patrons. To the trashy high school "Pacifica trash Bros". To the ugly older couger black haired lady who has a troll of trolls around her when she works out. Then the creppy loaner dudes. Finally the ones I love to hate. Older groupie guys who get together talk about their "wives"- lame. Anyways. So pathetic. This gym gets the brunt of d-bags who workout there. No place for the guy who workouts and does his workouts without bother. Some tool who wants to start stuff over a bench machine. Truly pathetic honestly. Besides all that staff is indifferent and rude. And honestly they have trainers who are not 24 workout there and train and the staff takes the cut off the top. Management should look into that. Overall. Always ugly staff members especially the black guy who rolls his eyes when he has to help u. Or the annoying personal trainers who Good forbide can't for a second take their time out and check someone in. Just dbags for not taking responsibility and selffish additude at this place. It's garbage. The only saving grace the closeness to my location and the equipment is somewhat ok. Daly City is horrible but this is only one star above that.

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★ 1

The most broken machines including treadmills and elliptical equipment I've ever seen in a gym. Some of the weight machines are dangerous to use because of rusted parts and other issues. Sometimes the music is way loud you can't even listen to your own music through headphones. If you run on treadmills and like to pace yourself to your own music forget about it.

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★ 1

I go here daily only because there are no other gyms around here and locked into membership. Gym sucks. Ellipticals always bumpy or clicking have to keep trying different ones until get a smooth one but only after passing over all the ones that are "currently unavailable" for months on end. If a weight machine breaks - you'll never use it again and will see the "currently unavailable" sticker on it for the rest of your life. Old equipment. Always hot humid. This gym doesn't even have friggin floors. Staff seems cool but this place needs some TLC big time. Bathrooms terrible but I try and avoid. Paper towels always out. Packed like sardines after 4pm in parking lot and in gym. Lots of people coming in here for attention instead of to work out. I really want to post positive things but I'm sorry this place is a disappointment. Good staff though.

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★ 1

Front desk attendant was friendly but couldn't resolve my problem. I was made a showcase by members working on the free-weights. I can't workout near obnoxious PSSYgrabbers. Besides the horn toads, the bathroom is a bio-contamination nightmare. I fear I might contract a disease. It's obvious 24hr is letting this place go.

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★ 1

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★ 3

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★ 5

Good gym. Better than the Daly city one.

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★ 4

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★ 2

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