★ 4

My review got cut off. So here's the rest of it. I do the stairmaster and the elliptical. Also, most of my fellow members are very kind and friendly. ALSO, Renee L and Christine M are wonderful people even Outside Of their instructor roles. Finally, it's perfectly located

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★ 4

This location is announced as closed permanently.

This location was not to big / not too small. It had just enough equipment to get a good workout and a few extra bits. I liked that it wasn't too big, and the relatively small staff was friendly. You could easily determine who the regulars were, and most people went about their workouts quietly and peacefully. The bathroom was always kind of dirty, but it generally good repair. Most of the workout equipment was relatively recent and mostly kept in good repair with a few exceptions. This was my location of choice since it was between my work and home. I had a few PRs here, and I'll miss the little place. I'll probably split between the Arcadia Sport and Monterey Park Sport now. (The Pasadena Sport is probably my most convenient location, but they really have no parking.)

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★ 5

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★ 4

Love that this gym is open 24 hours. Great staff and fitness equipment from free weights to machines. Good place to workout at anytime

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★ 5

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★ 1

Last week, a friend of mine (who is a member) decided we wanted to work out together after work. He sent me a link to a guest pass. I filled out all the information. When we went to check in I was told, because I didn't live in the area, I couldn't use it. I live in Studio City but work in Pasadena. So, I had to actually purchase a $15 day pass. However, my problem isn't with the policy, it's with the unprofessionalism. The email I received clearly states I was able to use the pass at any location and did not mention anywhere that it had to be a club within a 5 mile radius (apparently-found out after phone calls to corporate). This is just really slimey to me. You shouldn't be sending misleading information via email that contradicts your apparent "policy". Definitely never looking into a membership in the future after this. Also, side note, this place is gross. It's like in a dark, dingy basement and it's very small and not updated.

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★ 1

Don't plan on anything there that needs fixing to be done during your lifetime. In the men's locker room there is a place in front of the lockers where you sit down. The corner edge of the tile had been broken so that if anyone tried sitting down there the back side of their leg would be severely cut from the sharp edges that resulted from the breakage of the tiles. Instead of replacing the tiles they put electrician's tape over the edges. The tape and the broken tiles have been that way for MORE THAN A YEAR!

One of the men's showers has needed repair. Instead of repairing it they put a sign on the shower door that says something like "This equipment is temporarily under repair." Well it has been more than 4 months now which to me hardly qualifies as "temporarily"!

Get the picture of the management there?

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★ 5

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★ 5

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★ 4

Good gym, a bit hidden but that works towards his advantage. Not the newest equipment but a good staff and not as crowded as other gyms.

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★ 5

Step In For A Quick Workout here and was very impressed by the excellent customer service. Even though this active may be a little small, it has everything you need to get ready for War!!! They even have a boxing bag with trainer if your into that kind of thing.🥊🥊

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★ 4

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★ 4

busy place during the day but you can usually find equipment for your workout

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★ 5

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★ 3

Great gym friendly people minding there own business although this location is over priced there are better ones in Arcadia and old town Pasadena which have more equipment arnt as packed bigger space and more cleaner locker rooms and gym equipment also in this location there is no pool or steam room locker room is not so roomy but a great place to work out and go

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★ 1

Someone just stole my gym bag from the lockers inside the restroom be careful with your stuff there

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★ 5

The front staff is really nice and helpful. The equipment is in working order and they offer group exercise classes quite frequently. I see a lot of trainers with clients and see them here a lot. Lockers are clean, workout floor area is clean and maintained well, trainers are nice. Overall good gym, competitive prices and no contract membership options available for access to multiple locations.

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★ 5

I love to workout

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★ 2

Very small, usually toI crowded.

Called to cancel membership, said I needed to come in. Came in, said couldn't cancel unless a manager was present but manager is out. Asked to freeze - said it costs $12/month to freeze and manager has to do it.

Terrible service and stupid corporate policies meant to make cancelling difficult. That's the kind of redtape that doesn't fly anymore in today's consumer focused world. I lost all respect for this company.

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★ 4

Really clean@phenomfittness@phenomfood

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★ 1

Bathrooms always smells like warm farts.

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★ 5

Really cool place the people at the kids club are so nice to my kids , love it .

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★ 5

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★ 5

Really good gym, despite the basement setting. Air circulation can get a bit low when crowded. Also, the equipments are not as well maintained. But, still way better than LA fitness next door.

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★ 5

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★ 4

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★ 5

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★ 3

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★ 5

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★ 5

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★ 2

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★ 5

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★ 4

It's a gym, mind your business while you working out and I'll do the same.

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★ 5

Weights are alway racked, great staff.

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★ 2

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★ 5

If I gave it one star will less people come so I can have the gym to myself?🤣🤣🤣 jk jk

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★ 5

Staff are very professional. They always greet me with a smile and call me by first name. They are willing answer questions that pertain to the issues of working out. Thank you for making everyday a special day.

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★ 3

Good gym

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★ 2

Bathrooms are filty

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★ 4

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★ 5

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★ 5

Dirty ...Old...but I like it...very close and very friendly...

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★ 5

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★ 3

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★ 5

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★ 4

This Active-class club is well equipped with machines and free-weights, and cardio bikes, treadmills, stair steppers. The facility has a utilitarian look to it. I personally like the compact architectural layout for circuit training. They also have Zumba, yoga, and other fitness classes.

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★ 3

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★ 5

Nice gym

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★ 3

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★ 1

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★ 3

Maintenance is not a high priority, and pins for the machines are frequently missing -- I haven't seen one of the small ones in 4 years. Things get broken and take weeks to fix. The shower rooms are even worse, and the maintenance they do is just WRONG. They spent money on a cosmetic remodel while NOT doing functional repairs.

BUT... It's certainly adequate, and the price is right -- especially if your insurance company gives you free membership.

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★ 4

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★ 5

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★ 4

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★ 4

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★ 3

A few dumbbells are missing, bathrooms are somewhat dirty and the toilet seats broken, some shower knobs are broken, but at least you can get a workout if you make accommodations.

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★ 4

Clean and friendly gym. Not too crowded and a good variety of equipment that is mostly well maintained.

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★ 5

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★ 1

So I was riding the elliptical when a piece of the machine broke off. Went to the front desk and told them what happen, they verified if I was ok, however I was then asked to go back to the machine and get the serial number so they could document it.(I'm not an employee) why am I being asked to go back downstairs and then back upstairs to provide them with THEIR equipment information??? I have been a member of 24hr fitness since I was 15yrs old and I am now 34. And out of all the 24hr locations I have visited this is the first time this has happened. Once I gave the front desk girl the information, she just asked if I was ok? And kept sweeping. What happen to documenting? So I basically took time out of my workout to do an hourly employees job! WOW! Just WOW!!! Had I known this didn't need to be reported I would of left the broken piece on the floor and contained my workout! SMH!

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★ 1

One of the older gyms. Like a rathole with equipment. Underground with poor, non-natural lighting. I have no idea why this gym has a good rating.

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★ 1

Bad

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★ 4

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★ 5

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★ 5

I like that employees are always welcoming. The gym is clean and they have sauna which is a plus

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★ 5

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★ 3

Most of the weights are older but the machines are newer. Has basically everything you would need, but can get crowded.

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★ 1

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★ 4

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★ 1

If only I could give this gym 0 stars. Been coming here for 10 years. They have only done 1 "remodel" and to be honest they knocked down a wall and powder coated some of the old machines. It SMELLS LIKE $#!+ AT ALL TIMES. Your hands smell after you're done using any machine

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★ 4

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★ 4

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★ 5

This is my favorite 24. This place is not very crowded.

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★ 5

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★ 5

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★ 5

Experienced trainers

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★ 3

It's underground gym. No swimming pool. Has sonna room.

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★ 4

Lots of cardio machines : treadmills, ellipticals, stationary bikes, stair climbers. Lots of resistance workout machines. Now... if you are interested in doing weights, there are 2 things you need to know before going in. You can find most weights including dumbells and those you can adjust with weight plates but i feel like they are very limited. So you may want to consider another location if you are only interested in weights. Secondly, since the weight station is limited, if you go at the wrong time, then you may wait for your turn to use the weights that you want to use. I may suggest 1 p.m - 2.30p.m. is the slowest time during the weekdays. Personally, i am only interested in cardio and resistance workout machines so i have no problem. Bring your ipad, or whatever tablet you have. They have wifi here. You can workout while watching your fave shows and you may forget that you are on the cardio machine sweating away your calories!

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★ 3

There are too many mirrors. I got confused on where everything is located because there are too many mirrors. I understand that they want to make the basement of an old building look retrofitted and with lots of space, but not at the disservice of the customers! When I went, it was post-work workout time with LOTS of people and hardly any free space to lift weights. I walked around several times to get myself re-oriented.

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★ 5

Not.crowed in morning

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★ 4

Not a bad gym, it gets way over crowded during the afternoon.

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★ 5

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★ 3

Not very friendly to silver sneakers clients once they find out youre not ready to oay $300 on a personal train on the same day you join

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★ 2

Limited free weight benches & only one set of free weights/ dumbbells. Only one squat rack, bench press, military press. Really low ceiling so you have to find the perfect area to do standing shoulder press or even pull ups (without hitting ceiling fans / lights). Little to no internet connection so streaming music while at the gym is going to be slim to none.

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★ 5

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★ 4

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★ 4

Smaller gym but usually less crowded except Saturday mornings. Good amount of parking available and close to grocery stores if you need to do errands after.

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★ 5

Love the hours and proximity

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★ 3

They really needed to plan for bigger exercise class space when they started this place because there are tons of people that use the studio and it's too tiny compared to the huge square footage they have in the rest of the club also as with most 24 Hour Fitness ...they do not have the best upkeep in the bathrooms with supplies with showers, with things that should be working....

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★ 5

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★ 3

Small chill gym. Busy after work hours. Quiet late at night.

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★ 3

Decent place for a work out, doesn't have a pool, or punching bags a bit depressing because it's in a basement but staff are friendly and helpful.

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★ 5

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★ 4

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★ 5

My second home....

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★ 3

I wish they had WiFi

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★ 3

Small and way to many cardio machines. Not much area for weights, but just big enough to get a good workout in.

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★ 4

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★ 5

I come here pretty frequently. I love this gym because its not as busy as some of the others in pasadena. It is alot smaller, so dont go during peak hours

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★ 5

Fantastic gym

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★ 4

It's quaint... smaller then most but clean and well staffed.

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★ 4

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★ 4

Good equipment. Work out here often.

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★ 4

It's a gym. It gets the job done. No bells and whistles here, so more of a 3 1/2 stars. Showers always undergoing some kind of maintenance. Place is small but clean. They do their best in the locker room. It's hard to clean after some of the nasty people that dirty up the place. So, no fault of their cleaning staff. Plenty of equipment and cardio machines.

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★ 4

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★ 3

Older gym. Just convenient if you are in the area.

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★ 1

The worst of the worst 24 hour. They always lose my card information, charge me late and then charge me a late fee not only that but my membership was supposed to be frozen and now they charged me $67. If I were u I'd stick to golds gym or LA Fitness because 24 hour is bullshit.

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★ 4

Gym facilities are decent. Good number of free weights and not all over the place like at some other gyms. Functional equipment available from TRX to medicine balls but no area for Olympic type of lifting so have too just find a spot. Staff is friendly and parking is abundant on the street and lot.

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★ 3

No cell phone reception and no wifi available for customers

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★ 4

Sunday 7amIsh.....Empty, imagine that....
Hate crowds...Love the place...
(first time at THIS location, we shall see if it holds up!)

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★ 2

Bed service

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★ 3

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