24 Hour Fitness

Riverside, 3490 Madison St, Riverside, CA 92504 | ★ 3.9 (589 Review)

📞 +1 951-324-5334

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Gym Fitness center Indoor cycling Indoor swimming pool Personal trainer Sauna Yoga studio

About the Club

Discover clean, friendly gyms and motivating fitness classes at 24 Hour Fitness. With thousands of square feet of premium strength and cardio equipment, turf zones, lap pools, personal training and more, our gyms are an ideal workout spot to recharge your body and mind. Come visit the gym and add a lift your day.

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Reviews

Jose Cornejo

★ 1

I signed up for a free day pass. They were not able to honor it. I got email confirmation that it was good to go. I am not happy that I could not check out the gym before I purchase a pass. Most gyms let you try it to see the vibe but not here.

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Karina Villanueva

★ 5

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Lima T

★ 1

Everytime I come to this gym is needs to be cleaned. 1 clear toilet, trash cans are full, floors smudged with foot prints, none of the steam rooms are working in any of the 3 gyms in my area, and 24 hr fitness is NOT 24hrs. The attendant at the front desk was very nice, so 1 star. Seriously thinking about EoS

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Patricia Evalle

★ 4

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Jim King

★ 5

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bezalel ink LLC

★ 5

natalia deserves a raise

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Kahssey A

★ 2

This location is one of the few that are actually 24 hours however, it is Extremely Dirty!!

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Jorge Leyva

★ 5

Amazing personality, really helpful, always willing to work with you.

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J. Gonner

★ 5

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jennifer walker

★ 2

The gym is okay to workout, but the cleanliness is atrocious! Sadly, it's caused by the customers, but there should be someone checking the bathrooms, showers and equipment. Often there is used paper towels left behind on the equipment and they don't look like they have been wiped down in who knows how long. Each time I have seen the showers, they are the biggest disappointment. Ladies should be better, but there is always stacks of hair in nearly every shower and used paper towels and trash throughout. Mateo, please do something about this. I left a positive review for Moreno Valley, as it is a much cleaner location.

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Paulynn

★ 5

Joseph is not only a remarkable and enthusiastic trainer here at 24 hour fitness, but he also has this vibrant personality that welcomes you to the gym.

Highly suggest working with him!

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Arnold Tejeda

★ 5

Everything was very good .I have stage 4 cancer and triple bypassJay helped me to have confidence in myself.

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Lam Van Tam

★ 5

Worked out fine for me. Felt like I was in good hands.

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Hello again

★ 5

Mateo Docarmo is awesome very helpful!!! Thank you for everything bro & your amazing work

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stephanie maldonado

★ 5

Training with Jennifer has completely changed my fitness journey for the better. She really listens to my goals, keeps me accountable, and makes every workout feel fun and effective. I already love the gym itself, but having an amazing PT like Jennifer has made the experience much better!

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Izsunnyx _

★ 5

Troy was amazing and so helpful!!!

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Isaiah M

★ 5

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Rion Kleery

★ 5

Destynie at the front desk is always very friendly, and she is always working hard.

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Ivan Villalobos

★ 5

This is the place best place I've been too and the customer service is great

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Eddie Rodriguez

★ 5

Friendly and welcoming, just get here at a good time to not wait as much.

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Jazmin Contreras

★ 5

Robert is the best!

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Mr. Baku

★ 5

Best 24 in the IE; team members do as much as they can to maintain cleanliness and everyone is super friendly.

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l. Ibarra

★ 1

They could spend a little more time wiping this place down - back in the days it was spicy n span... dirty everything!! Be aware of the contagious germs

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Veronika Waugh

★ 5

The staff here is friendly and always greets you and greets you out the door !

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Brianna G

★ 5

Liz is so helpful

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Mathias Cabrera

★ 5

Liz is amazing

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Nicolas Pablo

★ 5

Liz is the best woker

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Sebastián González

★ 5

Liz

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Martin Jacobo

★ 5

Liz is great! Best employee

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Arturo Vicente

★ 5

Liz

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Wilson Alexander Cruz Hidalgo

★ 5

Liz

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Charleigh Simpson

★ 5

Been coming for about 2 months and signed up for personal training with Joseph C. Hes great and the staff is all friendly and inviting. Slightly busier than other locations but overall I can do what I need to get done and the personal training is awesome, never felt more confident in my ability!

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Ryan Mock

★ 5

I like this place it's open 24hrs the staff doesn't bother you for relaxing or standing around. It's easy to get in and out of and the temperature of the environment is perfect

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David Arevalo

★ 5

I want to express the awesome job that Stephanie, Lizbeth, Iliean and the staff do. They keep the place clean and sanitary and the friendly attitude you guys bring. It's always a pleasure seeing you guys when I go.

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harktheharold

★ 5

The Staff is very nice, Veronica makes me feel like family. Troy is very friendly too.

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Jacqueline Letourneau-Wagner

★ 5

Veronika is awesome, she always greets me by name and is very friendly

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Sabbdu Ocana

★ 2

​This 24 Hour Fitness location has had plenty of time for improvements, yet basic maintenance remains consistently neglected. The overall cleanliness and upkeep are major issues that detract from the entire experience.
​The water fountain near the pool entrance is perpetually broken or malfunctioning. Even when it is working, it's often visibly dirty—a simple cleaning/polishing would at least show a commitment to hygiene.
​The showers and sinks are often filthy. While some of this is due to user carelessness, the clear lack of consistent and thorough staff maintenance is the primary problem.
​Most frustratingly, the steam room is routinely shut off around midnight. As a late-night user for whom the steam room and sauna are essential parts of my post-workout routine, this premature closure at a "24-hour" facility prevents me from completing my workout.
​If you plan to use this gym late at night or rely on core amenities, be prepared for disappointment. Management needs to significantly increase maintenance staffing and commit to actually keeping the full facility operational 24/7

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Robin Silvey

★ 5

Friendly, knowledgeable and no high pressure

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Joshua Vargas

★ 5

Very clean and great staff. The beat 24 hour in Riverside

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Cynthia Flores

★ 5

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Chris Lombard

★ 5

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Lorraine Dearman

★ 5

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Hector Sanchez

★ 5

destynie was really polite and helpful

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Ash Bash

★ 5

Destynie always has a smile on her face is super helpful every time I see her very knowledgeable about the supplements given and protein supplements too love it here at 24 and also because of destynie she makes it more pleasant

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Timothy Field

★ 5

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kassy corona

★ 5

Troy was super welcoming and nice! :)

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Samuel ramos

★ 5

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Rainiero Punzi

★ 5

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Fer Montalvo

★ 5

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Rolando Perez

★ 5

Destynie is the goat 🐐 ☦️

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Kristy Chamberlain

★ 5

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Richard Mora

★ 5

I walk in and Destynie always have a smile

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Claudia Lopez

★ 5

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Ashley Ochoa

★ 5

Amazing place to workout super friendly staff!

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chris

★ 5

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Mateo Ver

★ 5

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Johnathan sanchez

★ 5

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Joshua martinez

★ 5

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Jessica Magdaleno

★ 4

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Brandi Mc

★ 5

I love coming to this gym!

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Dany Mendez

★ 5

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Eillen Fernandez

★ 5

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Yolanda Pedroza

★ 3

Restrooms are not clean so the rest of the facility.

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Freddy Piedrasanta

★ 5

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Nicholas Mattsson

★ 5

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Cordero r Perez jimenez

★ 5

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Darren C

★ 5

good

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Robert James Nario

★ 5

Best one in So Cal, a lot of machines and very spacious

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Robert Mancha

★ 5

Awesome gym would highly recommend to anyone staff is super friendly

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Karla Estevez

★ 5

Troy was amazing and had great customer service ! 10/10

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Talisa Horton

★ 5

I absolutely love this gym! I especially love the new trainer Jennifer! Highly recommend her services. She is so patient, kind, and knowledgeable and I wouldn’t have reached my goals with her.

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Jocelyn Nieto

★ 5

Awesome gym

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David Hernandez

★ 5

Best experience

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Maria Hernandez

★ 5

Great customer service, Natalia was so sweet and attentive!

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Marvin Delgado

★ 5

Francisco was awesome! He helped me get started with my membership and made the whole process super easy. Great service!

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Hugo Quezada

★ 5

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Alitzel Holguin

★ 5

I never really locked into a program before I started coming here. I highly recommend Jennifer as a trainer. She's extremely friendly and knowledgeable, especially when creating workout plans. I'm a month in and already seeing great results :-)

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Robert Rodriguez

★ 5

Great customer service Jamie was awsome

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Aryana Medina

★ 5

Jaime was awesome 👏🏼

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Reyna Lopez

★ 5

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Matthew

★ 1

Theft is a big problem here

Update: owner has not responded...

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Kristen Figueroa

★ 5

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clark nguyen

★ 5

great, friendly staff. hector and ernesto took care of me

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Nevin Lu

★ 5

best 24hr in the area

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Andrew Strafford

★ 5

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Natalia Negrete

★ 5

I love this gym and the people here!

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Mister Presley

★ 1

This is disgusting, the Jacuzzi is brown, the pool is green, the stream room smells like throw up and the lock rooms are filthy. I have been coming here for 5 years .. don't know how they can keep it clean during COVID but not now I think it's a good indicator to sell your stock

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stephany lopez

★ 5

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Poly Dionisio

★ 5

Robert helped me set up my membership! $239 for the year was a great deal. Highly recommended gym!

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Elizabeth Zamora

★ 5

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Amanda Medrano

★ 5

Joseph is the best trainer of all time.

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Olivia Nicolas

★ 5

Joseph is a really nice trainer, has so much patience with everyone does not judge anyone, and this gym is a such a safe environment, all the staff here is very welcoming

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Lessly Carlos

★ 5

Joseph was very welcoming and open to training me on his available time. The staff maintains the area clean and makes sure it’s a safe welcoming environment.

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Adrian Loza

★ 3

24 hour is reknown for making an smooth appeal to an athletic mindset. BUT this gym deters from standardized hygene in the mens lockers. The floor are covered in filth, thier is human fluids all over the urinal floors, and the lockers inside and out are non functional due to mistreatment or faulry parts. If it were to get a reno in just upkeeping cleanliness, more members would stick around. Gym members pay to use the space. How can we do that when health is questioned? This isnt a fancy gym, but no matter, its a place to work on ones body, not protecting it from bacteria or illness.

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Bryan Bravo

★ 5

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Vianey Juarez

★ 5

They actually are open 24/7!!! I like that showers are maintained even in evenings!

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Ana Camila Pelaez

★ 5

Amazing service! Great gym.

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Moises Pena

★ 5

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Francisco Mann

★ 5

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Jenyssa gutierrez

★ 5

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Keilani Shoulder

★ 5

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Isaiah Castro

★ 5

Hector was very helpful, answered all of my questions and made sure I was being heard the entire time.

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arleth morales

★ 5

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brallan saucedo

★ 5

Troy has fantastic customer service skills and I appreciated his help

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Kenya Alvarez

★ 3

In the movie cardio room no AC and Tv is always off. Also restroom needs more cleaning stains still there for 1week

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larry wilson

★ 5

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Yanine Alba

★ 5

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Matthew Kinder

★ 4

Good gym and equipment. this one's actually 24 hours which is why its automatically 4 stars lmao, funny how a chain of gyms known for being open 24/7 has some locations open only some hours of the day

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Jessica Chaves

★ 5

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Hector Hernandez

★ 5

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Diana Lemus

★ 5

Everyone is super friendly and helpful.

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Dulce Fuentes

★ 3

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Rafael Boyzo

★ 5

Staff is very friendly and helpful. Have been coming here for 3 years. Every workout feels great and love the set up.

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curb guy

★ 5

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Sid_ Bmx

★ 5

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Leanna Almanza

★ 5

Awesome

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Santiago Rosas

★ 5

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Mastered Ultra instinct

★ 5

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Wade Harris

★ 5

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Kai

★ 5

Great experience at gym!

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brandie montano

★ 5

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Annalise Rendon

★ 5

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Chris

★ 2

-Pros: Open 24 hours, good selection of equipment, good amount of drinks choices available to buy, sauna/steam room, location is near freeway and restaurants.
-Cons: The guests are not greeted when arriving by some of the front desk staff. (Customer service is lacking) The workout equipment, water fountain gets broken/defective and takes forever to get it fixed, spray bottles need to be replaced/not working, paper towels run out and not replaced, bathroom is dirty at times, rounds need to be made by staff more often, the lights in the parking lot have not been fixed for people coming to the gym at night for a long time, opportunity for danger to happen.

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Tom Feucht

★ 1

My prediction is this place will be closed within a year. Today, they closed the men's locker room because they had had no males to clean it. Apparently the manager isn't bright enough to know there are such a thing as temporary employment agencies that can have someone out in about an hour.

The cleanliness of this place has always been an issue. The sides if the pool haven't been cleaned in years. On one bench in the locker room there's a spot of adhesive from some kind of sticker. That spot has been there since at least January and it's now mid-August. They've lowered the temp of the pool in an apparent attempt to save money.

Today may we'll be my last day going there.

Update: Called to see if the men's locker room would be closed again today. They said yes, it would be closed for cleaning. Time to find another gym that's not run so poorly.

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Mariah Barrios

★ 5

What really makes this location stand out are the employees, especially Ernesto and Alyssa. Ernesto is super helpful and professional — you can tell he really cares about keeping the gym running smoothly and making sure everyone has a good experience. Alyssa is always super friendly and has a great attitude that makes you feel welcome the moment you walk in. Both of them go above and beyond, and it really makes a difference.

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jahsmin estrada

★ 5

Very helpful!

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JESSENIA OSORTO

★ 5

This location has a variety of equipment, everything I need for my workouts. I been coming here for a few years now and the staff is always friendly and helpful whenever I have questions. Their sales manager, Hector hooked it up with a great deal on my new membership. Definitely recommend it to friends and family.

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Tannis Corona

★ 5

Hector was amazing! Got me motivated :)

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Julia Green

★ 5

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Michelle Tahir

★ 5

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Josiah Bryant

★ 5

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Savannah Leonti

★ 5

good

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Vanessa Arroyos

★ 5

I have been training with Joseph for three months now and it has been a very Great experience. He is always available to answer any questions I may have and has helped me get comfortable in the gym as a first time goer. All the staff at the Riverside Madison location are very nice and kind, but I always willing to help if there’s any questions we may have.

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sinai vega

★ 5

Great customer service

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Muyleng Lim

★ 5

Fav gym with great staff

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Mansour Haghighi

★ 5

What a great service. Precise, Professional and Friendly.
24 hrs Fitness, Thank you .

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Mike Rivera

★ 5

Alyssa is great !! Always has a great attitude very positive and very helpful

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Robert Chavez

★ 5

Love this gym!

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Erica G

★ 5

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Tymont Luu

★ 5

Excellent customer service from Troy, he is the guy. Gym is clean and has most of machine and free weights, lil crowded around 4-6pm.

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Ricky Aguilar

★ 5

Diana at the front desk is always friendly and in good spirits. It makes coming to the gym that more enjoyable being greater by such friendly welcoming staff

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Ernesto Torres

★ 5

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Monse Lopez

★ 5

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Ryli Wilson

★ 5

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Jasmin Laguna

★ 2

Just move to Riverside this machine are dirty some of the machine are missing screw and are unsafe

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Anthony S

★ 1

Recently changed Management. Customer service is at it’s worst. All the coaches and managers have a chip on their shoulder and have an arrogant attitude. It’s amazing how they even have the position they do or what kind of training they actually have. Not to mention the regional manager won’t call you back, even though you have filed a legitimate complaint and been told they would contact you, two months later nothing. expect to be lied to and treated like less than them, unless you’re a pretty girl

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Daisy

★ 1

Came in to get a day pass as a first timer at the gym and the employee at the desk denied me. Said that my ID address had to be from Riverside. Just lost a customer that was trying to check out the gym and potentially get a membership at this location. $30 for a day pass to check out the gym is pathetic.

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Martina Chrisman

★ 5

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Renata Falls-Jefferson

★ 5

Karen is the best Zumba instructor I ever had.

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Cassandra Godinez

★ 5

I’ve had an amazing experience at 24 Hour Fitness, and a huge part of that is thanks to Robert at the front desk. From the moment I walked in, he made me feel welcome, answered all my questions, and helped me find the perfect membership option. His energy, professionalism, and genuine care for members really stand out.
The gym itself is super clean, well-maintained, and has all the equipment I need for both strength training and cardio. I also love the flexibility of the hours—perfect for any schedule. Every visit feels productive and motivating.

If you’re thinking about joining, ask for Robert. He’ll hook you up and make sure you start off strong!

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Ivan Cardenas

★ 5

My favorite 24 hr gym near home. Ernesto is always friendly and greets me at the door. Highly recommend

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Christa Larino

★ 5

Robert C. was such a help when getting my gym journey started. Super friendly & welcoming :)

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Amilia Espinoza

★ 5

Love coming to this 24 hr off Madison. Staff is amazing. So attentive especially Diana!!! But everyone is super nice.

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Ruben Trujillo

★ 5

Love it

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Jose Bautista

★ 5

Diana is the best, good customer service

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Anthony Castellanos

★ 5

Worked out here a few times and Alyssa was always a great sight to see, Always so nice and full of energy and even helped with stuff that I had questions about.

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victor martinez

★ 5

Diana and the front desk was very helpful and always a pleasure talking to and helping out with supplement suggestions

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Lou

★ 5

Troy went above and beyond to investigate and update my membership as requested. Hats off to Troy for his support and understanding!

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Wink

★ 5

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Ana Puac

★ 3

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Alex Bazar

★ 5

Alyssa helped me out, and what can I say she was the best she was very nice and helpful with all my questions and such. Any time you need help go ask her and she will help you out!!

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lyam owen

★ 5

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Nyeche Adele Anelechi

★ 1

Services hasn’t improved reeks of dirts and disgust 👃 unfortunately I have an annual membership that must expire before l subscribe to a different gym. The place needs to be shut down for two days of deep cleaning. The staff are not bothered and do the barest minimum. I wonder if the stakeholders see all the reviews being posted, all the reviews bothers about sanitation and no one seems to bother and you all wonder how businesses fail , when there is no proactive steps or measures by the management.1st off the Management needs to be overhauled and anyone that’s not taking on the sanitary duties/ culture should also be shown the way out. The place being despicable is an understatement.Horrible and unacceptable

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Sabbdú A. Ocaña

★ 1

As the day go by this place is decaying more and more sinks in the restrooms are filthy and yet people brush their teeth spraying the mirrors restrooms a complete mess showered even worst sauna and steam room stink like sewer water dispenser as filthy and the restrooms and yet now they have the audacity to charge $15 bucks late fee

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Cheng L. Zha

★ 1

It’s a mess here, I used to take private lesson coaches, then they over charged me, I email them many time and come in person, they keep saying it will fix but nothing been done. I try to cancel my membership, which even harder, one person tell me the manager will be here by 11, I can call, when I call, they told me you have to come in person and manager will be here by 3. Basicly nobody knows what’s going on. especially if your card get overcharged, or you try to cancel something, they make it really hard.

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Nancy Olsen

★ 5

I have been working out at 24 Hour Fitness on Madison in Riverside CA for six months, it’s an awesome gym close to me. They have state of the art equipment, newer machines than other gyms in the area that I have been to. The front staff are always friendly and helpful. Andrew is my trainer and he is the best. I have made a lot of progress with my goals since working with him. He has a masters degree and fully explains what exercises target which muscle groups, how to make the most of a workout, as well as and how to properly execute. He is encouraging and at the same time helping me to give my all. I highly recommend this gym and Andrew as a trainer. If you have work out goals, you will not be disappointed. Andrew takes his client’s goals seriously and you will see results, while having a great time.

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Dennis “skyler951” Fairman

★ 3

Since they changed GM's , the gym is filthy and machines are broken. Riverside Madison gym.

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Gabby Lopez

★ 5

I never thought I’d actually enjoy going to the gym until I started training with Andrew. His energy, support, and personalized approach made fitness feel fun and empowering. Grateful for the motivation & confidence he’s helped me build! Definitely one of the best trainers out there :) Andrew was both professional and fun while keeping me disciplined which I didn’t think was possible.. 100% recommend if you are starting your fitness journey and don’t know where to start.

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Peace and Love

★ 5

I called to get information in regards of joining , I was just given reasons why not to join, pushed away a customer

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Sudahi Awad

★ 5

I’m so happy I switched to 24 hour fitness! And it’s all because of Troy’s wonderful customer service. He greets you when you come in with a cheerful, “Welcome! Have a good workout”! And when you leave, he wishes you well and to have a great day!” This starts off my day with a great attitude! Thank you Troy! You’re the very best!

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Emily Zaragoza

★ 5

Troy at the front is very kind! greeted me w a smile and kick started my workout at 9am in the morning w great energy!

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Yiovanny Penaloza

★ 5

Awesome service by the staff. Troy and Veronica always gives the best service!

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Sophia Castaneda

★ 5

hi, I would just like to share a moment of my experience since I’ve been a member at 24 hour. Troy is an amazing person always quick to answering questions. Very polite, respectful helpful very friendly person. We need that positivity in gyms.🙂💪

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Benjamin Cardullo

★ 5

Troy creates a friendly atmosphere when I walk into 24hr fitness. He is also more than willing to provide any assistance we need. It gives me a good feeling when I walk in and Troy is at the check-in table

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Gopal Sood

★ 1

I've been using this gym for a while and appreciate the facilities and equipment available. However, I believe there are some areas that need serious attention to better align with the gym's mission of promoting health and hygiene.

One ongoing concern is the cleanliness of the space, particularly in the men's locker room. There are visible stains throughout the facility, and unfortunately, the men's room often has a persistent unpleasant odor. Given the high traffic in these areas, more frequent and thorough cleaning would make a big difference in overall user experience.

Additionally, I've made several attempts to speak with the manager regarding these issues, but each time I’ve been told they are unavailable. It would be helpful to have a more visible management presence to address member feedback and ensure standards are being upheld.

I hope this feedback is taken constructively, as I believe this gym has great potential with a few important improvements.

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Anna May

★ 1

I called on Wednesday spoke to a woman by destiny Rudest person I’ve ever talk to in my 65 years she’s so clearly had an attitude couldn’t answer my questions made me genuinely not want a membership here.

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Serenity Parker

★ 1

Im a guest i went in to get a membership and the girl that helped me is so!! Unbelievably rude i have no clue how she got a job here destini was her name and she needs to be fired immediately i have never had worse Service never met someone who so clearly hates their job ridiculous.

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Josh Evans

★ 1

If you value your safety, beware of this location! I spoke to the general manager Mateo today regarding my 16 year old daughter who has been attending this gym since 2022. She has recently been experiencing safety issues. Adult men have recorded her working out and men have also followed her to her vehicle in the past two weeks. This location has no security. My daughter no longer feels safe at this gym. I explained this to Mateo and he cancelled her membership but would not provide a refund. We prepaid for a 2 year membership about 6 months ago and asked for a refund for the time remaining. I also called the 24 hour fitness corportate office and spoke to Lacey. She also refused to provide a refund and would not transfer me to a supervisor. Horrible customer service.

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Chris A

★ 5

Since Carlos became the new manager at this 24 Hour Fitness location, the difference has been night and day. He’s really made it a point to clean the place up and stay on top of maintenance—and it shows.

The gym is noticeably cleaner, the equipment is well-kept, and the locker rooms are always freshly mopped and spotless. It’s clear there’s more pride being taken in the facility, and that makes a huge difference in the overall workout experience.

Shoutout to Carlos for stepping up and keeping the place in great shape. If you haven’t been in a while, it’s definitely worth another visit.

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Holly Ramos

★ 5

This gym has changed my life! I was injured in a terrible work accident and I haven’t been able to move in 5 years! Andrew is my personal trainer and he is amazing! He is so patient and supportive of me and I trust him 200%! This gym is not a meat market the clients here are serious about their workouts. The pool is wonderful and the gym is so clean. I love it here and thanks to Andrew I have a reason to live again! I will always be a member at 24 Hour Fitness for the rest of my life!

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Ryleen Madrigal

★ 1

Please don’t do trial here if you don’t want to chase several people to cancel. Talk to staff to cancel it 2 days after signing up, initially give you the run around about coming in person to do and only the Manager can do it, but in the end stated that she will have her manager cancel it. Mind you this was never disclosed during sign up. Noticed that I still got billed with monthly and annual fee, called them and staff informed me to talk to Manager, Carlos and he’s only available on certain days. Spoke with Carlos following day, and instead of apologizing , have the audacity to ask me if I received the cancellation email, like it was my fault, in which I responded, how would I know about your process, Britney told me on May 18, 2025, that she will have her manager cancel it and never informed me to expect a confirmation email. He then proceed to cancel it , but when asked re refund since I’ve been charged from their own process failure, he still want me to take another step in calling the GM, availble only on work week hours, to fix it. So fast for them to take you and your money, in, but procrastinate in canceling and reversing unauthorized charges. Hope this is not their strategy to milk people of their hard earned money, since anybody in the front can sign you up, but only certain people can cancel. Maybe they’re just hoping that you just suck it up and not speak up or follow through.

Source: Google

Joel Flores

★ 5

This gym has served me well for my needs. Staff and personnel are nice and greet me every time I walk in. Christian at the front desk is awesome and I would totally recommend him if you have questions about the gym amenities and signing up for a membership. He’ll help you find the right plan at your budget.

I have a personal trainer, Andrew, who has taken the time to show me the gym and feel comfortable using equipment. He also has showed me new exercises on equipment I would’ve never thought of using. The pool is awesome, especially the hot tub, which are right next to each other. I personally love their sauna and use that frequently when I come to the gym.

Source: Google

Chris Blackman

★ 1

That is a -1 star! Firstly, every time I go to this gym the restroom is so nasty that every walmart in Southern California is cleaner then that! I should know I deliver to all of them! This place needs night management and a custodian. I hate folding toilet paper because there is only a loose roll on the bar because only a woman is working and can't go in the man's bathroom! How would you like to fold toilet paper because the roll could be dropping on the floor all night to it's gone!? 🤔 and people poop on the walls too. I feel dirty just walking into the place. I might just get my money back and never go back! All the workers complain about it all the people that go there I have talked to hates it, and some of the machines never get fixed and then you cant work that muscle out on threat l that machines.

Tonight I only worked out 10 mins and had to go home because of how dirty your gym is! I dont want to get sick!!! Hire more workers and keep it clean..! Next time I see it I'm taking pics and putting them up. I'm being nice only this one time! I have complained every time I been to this location. What's worse is when I go to another one and find out their gym is also bad but not this bad! If it was my gym it would be clean!!

Source: Google

Estarli Tumbo

★ 5

Le doy cinco estrellas porque este lugar es uno de los lugares más limpios que he venido siempre mantienen limpiando los máquinas los baños me gusta mucho es muy limpio lo recomiendo

Source: Google

Ivan Cerda

★ 5

Jess was able to quickly help me out with an issue regarding my membership. Jess is friendly, efficient and cares strongly about providing great customer service.

-IC

Source: Google

Malia Folaumahina

★ 1

Been a member with them for many years, but stopped when COVID hit. Decided to sign back up 2 years ago and been a terrible experience with the staff and workers. They’re always saying something different and things just don’t add up. I’ve had their platinum annual membership with them for 2 years and this past year they have shorted me 2 months. My renewal date should’ve been changed from 5/30 to 7/18 because I didn’t renew with them right away in 2024 and when I finally decided to activate my account with them again I was told that my new renewal date will be when I activated my membership again 7/18/2024 instead of my old date 5/30. Fast forward to this year (2025) I get a letter in the mail from 24 hour fitness saying my renewal date is 5/30/2025 instead of 7/18/2025. I first thought it was a mistake on their end so I call the club for 2 weeks and been given the runaround and told maybe the employees last year told me the wrong thing or that things have changed form last year. So I’m wondering what happens to the months I missed last year because I was told my membership is inactive if I didn’t renew by 5/30/2024 (which I didn’t) I ended up renewing 7/18/2024 (which should’ve been my new renewal date). Now I’m being told I lose out from 5/302024-7/18/2024 (when my membership wasn’t active) that’s 49 days that I am owed this year because they are still cutting my renewal date to 5/30 instead of 7/18. None of the workers here at this club are helpful in trying to find a solution so I’ve had to reach out to corporate. I have also decided to cancel my membership with them and sign up with another 24 four fitness club in my area. Very unhappy with the staff here and if I could give them 0 stars I would.

Source: Google

Kamia Gardner

★ 5

Carlos was great, efficient and fast sign up process with full tour. Would recommend

Source: Google

Katy Whatt

★ 5

Nice people and easy on boarding
Thank you Ernesto

Source: Google

Kyle Lewis

★ 5

The at Riverside Madison was great in showing me around the facility. Carlos did a great job in explaining the membership at the benefits of the club.

Source: Google

Gracy Evangalin Vincent

★ 5

Thank you for your kind guidance Mr. Carlos! Appreciate your patience in handling our registration.

Source: Google

Javier Giraldo Nossa

★ 5

Source: Google

brandon rivera

★ 2

The restrooms are always dirty. Trash all over the floor. The shower are disgusting. It needs better maintenance

Source: Google

Daniel Mendoza Hermosillo

★ 5

Price is a good employee, has been helpful always nice when greeting and reliable.

Source: Google

Karla Turner

★ 5

Great friendly gym.

Source: Google

Blanca Sanchez

★ 1

I’ve been a member of this gym for several years, and it used to be one of the best in the area. Unfortunately, the quality of service has declined significantly. The restrooms and showers are extremely dirty—it looks like they haven’t been properly cleaned in weeks. There’s grime on the walls, sticky surfaces, and paper scattered all over. The pool and sauna areas also appear neglected and unsanitary. Even the machines look like they haven’t been wiped down in months.

While the staff is generally polite and professional, the lack of cleanliness is unacceptable for a facility of this kind. I hope management takes this feedback seriously and makes cleanliness and maintenance a top priority again.

Source: Google

Jazz Jazz

★ 5

Jaden has been helping me a lot by getting me the right supplements and proteins and I thank him for that

Source: Google

Edgar Cervantes

★ 5

Price is amazing

Source: Google

Christopher Melendrez

★ 5

Price is helpful and is always here with good energy

Source: Google

Jelly 1010

★ 4

Source: Google

Randall Morthel

★ 5

Jaden Price

Source: Google