★ 5

One of the few gyms that have punching bags. I wish they all had them

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★ 1

This gym is the worst! The equipment is old and out of date. Maintenance on treadmills and equipment is inadequate ; equipment goes months without being attended to or maintained. Most gyms provide a complementary towel. 24 hour fitness will charge you a fee to use a towel! I’ve never heard of any gym charging customers to use a towel. I WILL NOT RETURN TO THIS
GYM!

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★ 5

Randel is the best manager ever. So quick to sign me up and it’s an amazing gym

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★ 5

Great service from the front desk!

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★ 5

I had such a great experience at this gym! The atmosphere was super welcoming from the moment I walked in. I got the chance to meet the General Manager, and they were incredibly kind and made me feel comfortable right away. It’s rare to walk into a gym and feel that genuinely cared for. The staff was friendly, the equipment was clean and well-maintained, and the overall vibe made me actually want to come back. Highly recommend checking this place out!

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★ 5

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★ 5

It was great experience in this gym 24 hour fitnesss… Rose assisted me so well would definitely recommend joining this gym.. they got great staff and ambience.

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★ 5

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★ 5

Great spot is an understatement. This is THE spot. Came into the gym for the first time, met the GM Randle who is an absolute unit. Very clean gym and all the equipment I need for my goals. My buddy loved it too and he’s always super whiny and picky wherever we go, so that says a lot. Hands down the best gym in SF.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Cleanest 24 hour fitness in San Francisco and the products are all very organized and stocked! It’s not too crowded so you can get your workout in comfortably. The space is laid out nicely.

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★ 5

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★ 5

Super friendly, super clean, fffabulous experience. Made my traveling experience the best ever. Lady at the front desk is very personal, attentive, and helpful.

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★ 5

Great staff! Nice gym!

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★ 5

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★ 5

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★ 5

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★ 5

Rose is the best employee, really made me feel welcome

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★ 5

This has been my gym for ten years now. Good for the after-work exercisers like me. Easy to get to via Muni.

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★ 5

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★ 5

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★ 5

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★ 1

This Van Ness location is the most ghetto gym I've ever seen. Dirty floors, dumbell rack empty. The oldest equipment I've ever seen. Looks like the disinfectant is just water. Not only that but since when is 24hr Fitness not open 24hrs a day? That was the whole reason I signed up. Can I get a refund?

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★ 5

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★ 5

Fantastic experience! Staff is helpful and very friendly! 5 stars for sure!

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★ 5

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★ 5

24 Hr Fitness Montgomery is one of the nicest 24 gems in the bay receptionist are so kind and helpful es Especially Paz She helped me sign up with the best deal possible and recommended to me. Great person trainer. Looking forward to coming back here every time I’m in town!

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★ 5

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★ 5

I've been using this gym for the last 2 years and always felt welcomed. The staff is friendly and the gym culture is welcoming!

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★ 5

Good place too I highly recommend if you ever meet rose she really cool girl ask her any question she makes time to make sure your doing the right thing

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★ 5

Great place!!

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★ 5

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★ 5

So great

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★ 5

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★ 5

Rose is amazing at the front desk!

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★ 5

Love it and love Rose!

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★ 5

Quick and accessible everything you need

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★ 5

Mohammed gave great service!

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★ 5

Great service from Muhammed

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★ 5

I was in the gym today for the first time and Mohamed was excellent and gave me a tour of the gym getting me settled in.

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★ 2

In the last few months this place has gotten really dirty. I don’t see the old smiley manager around anymore and I think he was holding the place together. It seems that so much is broken and not getting repaired. The women’s locker room is disgusting. Trash hasn’t been taken out in at least a week.

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★ 5

The best place and personal. Hanna was so kind.

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★ 5

Hannah was super helpful and awesome!

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★ 5

Randel is the man! Had a smooth check-in process

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★ 5

Easy registration and check in!

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★ 1

This place is very cheap and it shows. The equipment is so old. Half the treadmills are broken. There’s literally two stalls in the entire gym for men. There’s always pubic hair in the showers. There’s one unhoused man who does his laundry in the sinks in the changing rooms and just spends the whole time talking to himself in the middle of the changing rooms. Probably the worst gym I’ve ever been to.

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★ 5

Rose is so awesome super friendly staff

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★ 5

Hannah at the front desk did an amazing job explaining the membership plans and helped me out with a trial pass. Friendly and professional

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★ 4

Yes, it's a bit dated and not shiny, but it's at least much cleaner compares to another location by 16th Street. What a difference! Decent machines, weight equipment, well designed floors. Somewhat clean shower (try the one on 16th st, and you'll know what I'm talking about🤢). No swimming pool in this location but it's a much nicer gym experience than the other one. Gym goers of the other location should learn basic gym etiquette, putting weight back, from folks here. Will definitely come back for sure. Overall, a good 24hr location!🥳🇺🇸🙏🏻🌞

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★ 5

3 floors, lots of machines. I parked my bike inside behind the front desk, lots of bikes and scooters locked up. Busy after work but I was able to do my things without any hassle

No steam, sauna, pool, jacuzzi but sure is convenient!

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★ 5

Staff is amazing and friendly. Central spot offers all the equipment I need for full body workout when traveling around USA. I plan on coming back.
Much love from Canada

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★ 5

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★ 5

great gym, equipment is great, very clean

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★ 5

Great experience, friendly staff. Great workout spot in the city

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★ 5

Super nice staff, great gym.

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★ 5

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★ 5

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★ 5

This gym is a pleasure to work out it. Never too busy and the front desk I kind and helpful. Got me to keep working out for a few years now!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Not crowded, good equipment

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★ 5

Great gym

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★ 5

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★ 5

I love the gym at sutter

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★ 4

Better than the other SF location

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Great Gym and Atmosphere

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★ 5

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★ 3

The gym itself is quite ok, needs a bit more weight and a few more machines to make it better and decrease the time of waitting. Plus the 1st floor could be utilized in a better way, feels like its a bit useless like it is.
The reason for my 3 stars comes to the population in this gym. Everybody sits on a machine just scrolling on theire phones for long periods of time, dont rack weights, occupies 2/3 kinds of equipment while taking long breaks... it is disrespectfull of other people time!
The staff is very friendly and they have a nice small shop with drinks and supplements.

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★ 1

Disgusting locker room, no supplies for sanitizing equipment. Had to buy a towel to use in the shower.

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★ 5

24 Hour fitness generally has great facilities with equal staff. I'm specifically giving a shout-out to Rose for helping me resolve membership issues quickly and with a positive demeanor. You cannot go wrong here. Thank you again!

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★ 5

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★ 5

Good gym. Staff is nice too.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Tim was so helpful!

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★ 5

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★ 5

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★ 5

Amazing members, good vibes, and right across the street from bart entrance

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★ 5

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★ 5

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★ 5

Best 24

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★ 5

Clean gym close to the office really confident for an after work workout!

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★ 5

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★ 5

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★ 5

Cool and fun place to workout!

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★ 5

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★ 5

Great service

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★ 5

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★ 5

Great service

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★ 5

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★ 5

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★ 5

Tim was super friendly and helpful when setting up my membership

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★ 5

Nicest cleanest gym ever!!!

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★ 5

Affordable place for a gym

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★ 5

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★ 5

Zoe and Tim helped me get signed up seamlessly and were both very helpful.
I like the facility but like to see the treadmills improved and more curve treadmills, and Olympic lifting platforms.
Thanks!

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★ 1

dirty bathroom

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★ 4

Excellent.

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★ 2

If you guys are shooting for the most consistently dirty restrooms, you're nailing it. Not just this location but EVERY one I've ever been to and that is not hyperbole. Seriously, I don't think I have ever seen a clean one. Also, being out of paper towels and every hand drier out of order is practically a meme at this point. Planet fitness does a better job. Yes... I said PLANET FITNESS

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★ 5

So easy to sign up and it was quick. Zoe help me out of a lot to for using the app and helping with questions.

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★ 5

Zoe was super helpful and answered all my q’s!

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★ 5

Lots of great equipment, friendly staff, convenient location

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★ 5

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★ 5

Zoey helped me and was rlly thorough in helping me figure out what services and options are best for me to sign up

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★ 5

Nice place, good equipament, great staff

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★ 4

Gone here for a bit starting to get back. Might need some new machines since some are rusting. Like in Van Ness, They have a whole second floor full of machines just that this gym lacks some. it’s decent and like it a lot for the boxing bags.

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★ 1

I signed up for a 3-day pass online, only to be told when I got there that I have to buy a 24 Hour Fitness membership to use it—what a complete scam! If I need a membership just to use the pass, why the hell do you even offer a 3-day pass? This is outrageous!

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★ 5

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★ 2

Old, dirty, no parking

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★ 5

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★ 5

Great service from Cristian!

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★ 1

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★ 1

Daniel (manager) is the worst. I have called them multiple times to cancel my membership and they won’t do it. They say they’ll cancel but never do. I talked to Daniel today and he said he CAN’T do it and started giving me excuses. I called the Van Ness location, they canceled it in less than 2 mins with a written proof, and gave me a refund. Don’t trust anyone at this location

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★ 3

Normal gym

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★ 2

I'm so glad I left 24 hour fitness. This location sent me over the edge- only about 2/8? treadmills ever worked. I came here 2 to 3x a week for a whole year and tread machines & body machines were always broken or out of order. A few treadmills have a terrible glitch that suddenly stops the machine every 3 minutes and sends you flying forward/causing you to slip. I politely asked the front desk assistant to put up a "broken" sign for safety and he looked at me and said "meh, they're all kind of broken." LOL. Genuinely a very uncleanly and poorly maintained gym out of all the locations. I'm just glad I don't have a membership anymore.

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★ 1

there's nowhere to park within walking distance of this place

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★ 3

Gym is in a convenient location, lots of room, basic equipment, and decent hours. This gym has some of the lowest membership fees I’ve seen in this area as well, with others being a lot more expensive, and you can try to get a deal when signing up. One thing to note is that it does get hot in here.

Some issues I have noticed is a lot of machines broken that never get fixed. In the cardio area, it seems about 1/3 of machines have been broken for a year. There is an issue with cleanliness as well. I’ve noticed, especially in the locker room, spots that have not been maintained or cleaned. The locker room even smells at times. Personally I’d probably never shower there, and you have to be careful about theft, as suspicious people are in the gym at times.

Overall, I see the gym as you get what you pay for. I find it a decent alternative to the more expensive gyms and the location works well for me.

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★ 4

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★ 3

Pretty okay

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★ 3

Basic gym with loads of machines but a lack of maintenance and cleanliness.

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★ 5

Very knowledgable staff. They know where almost everything is.

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★ 1

It's not 24 hour fitness if it's closed.

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★ 1

Signed up for a FREE PASS but was called prior to even making it to the gym asking for me to sign up for the membership otherwise I’d have to pay. Terms and conditions online states you cannot have been a member within the last 6 months. I’ve never been a member and likely never will at this point. Went in to speak to someone hoping I’d still be able to try this gym for at least a day. GM stated I needed to pay and refused to uphold the terms and conditions that were stated online. Attitude and demeanor was rude to say the very least. GM needs better training in customer service and proper sales techniques. GM was not able to provide any documentation stating any changes for a CHARGE on a FREE pass. Description of GM is a Caucasian male, salt and pepper hair and stands about 5’ 5” tall incase anybody was wondering who to avoid or to expect similar treatment from.

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★ 5

Daniel is an amazing Manager!

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★ 3

My go to in this world open availability not the best fitness trainers for halk a Key. But great motivatirs

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★ 1

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★ 1

It is supposed to open at 5 am. Today, Tuesday, October 29, I have been waiting for more than an hour. Bad service.

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★ 5

He taught me form and techniques. Got me me motivated to come to the gym more often.

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★ 1

Doesn’t open on time (2+ hours late)….

Edit: they said that "Customer satisfaction is top priority" yet 2 of the showers have been broken for 2 months. Lol

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★ 1

Arrived there at 5:20 in the morning when it was suppose to open at 5:00am only to realise it wasn’t open. Proceeded to wait 50 minutes for someone to open yet no one came. Very disappointed with my experience.

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★ 5

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★ 1

Member visiting from Carlsbad, CA.
5:50 PM Saturday.
Called to ask question about availability of parking.
Waited almost 2 minutes for team member to answer. No answer.

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★ 1

horrible services

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★ 1

The manager told me homeless people are allowed to live at the gym as long as they don’t hurt anyone… can you please confirm this so everyone is warned

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★ 4

I go to this club regularly. Overall good gym with functional equipment.

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★ 1

I've been to many gyms in my life time, and this is the worst gym I have ever worked out in. Most of the treadmills are not working or not functioning properly. Their equipment is out dated. It appears this branch is going out of business. I thought 24-hour fitness had higher standards.

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★ 3

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★ 4

I worked out here for 6 months or so.

You can get a membership for around $200 per year (less than $20 per month). And for that price, in the heart of San Francisco, it is a shockingly good deal.

Yes, the locker rooms are going to smell like urinals, the showers are full of bugs and mold, a lot of the gym equipment will be broken, and you'll see some questionable characters. But for $20 per month in San Francisco, what do you expect?

I quit my membership because my wallet was stolen at the gym (someone broke open my locker), and after talking with many other members there, they've had a ton of their stuff stolen at this location, too.

This isn't an issue unique to 24 Hour Fitness. Petty theft is all over SF. But I wanted a more secure facility, so I left.

If you workout here, just bring your gym clothes only and leave all valuables behind. It's a good deal for the annual membership, it's open on weekends, and the staff are cool.

I'd go back if they started taking security more seriously.

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★ 1

Still no showers!

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★ 5

good gym, nice airflow through windows, cool layout, closes too early tho

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★ 1

The world's most disgusting gym. Don't come here to work out, come here to get sick and die!

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★ 5

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★ 5

Was hesitant to go to this gym after reading all the negative reviews. I went and was surprised. The gym on Montgomery is perfectly fine. The workout floors are roomy, the machines were in working order and the locker/shower rooms were clean. I don’t understand all the whiners out there. This 24 Hour and staff were quite fine.

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★ 1

Worst service ever experienced. The guy in the morning shift is completely incompetent and useless. If you want to try a gym, don’t waste your time there and go to any of the rest gyms close by.

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★ 5

old-school, iron-pumping gym with lots of machines and great staff

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★ 3

The 24 hours in SF are some of the worst, they aren’t terrible, but just not good . There are way better in Oakland and all over. These aren’t maintained well it’s sad

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★ 1

Very old gym that desperately needs to be renovated. It has very old equipment and dirty lockerroom. I would not recommend going to this gym even if it was free.

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★ 1

U guys closed the one at Embarcadero to keep this. One more customer disappointed

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★ 4

A little small..but its on point..was rather busy for a Saturday at 2:30

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★ 1

This gym is an absolute dump!! Dirty, broken equipment, no mirrors at squat racks to check form, gross locker rooms, no day use lockers despite it listed on their app….

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★ 1

This gym sucks, period. It’s dark, old, and is HOT. The machines I think are from the 80s I swear. It’s 3 floors and we all know heat rises and for some reason 95% of the equipment is on the top floor and it gets hot and sweltering up there for most of the day. They pour zero money into improvements and simply don’t care. They don’t even have basic machines like leg extensions for quads and lying hamstring curl machines.

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★ 2

bathroom always smells like piss. what is janitor doing

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★ 1

Not open 24 hours , name of gym is lying

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★ 3

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★ 1

Only $50/mo but genuinely the worst gym I’ve been to. Dirty equipment, small, and lots of inconsiderate gym members making it hard to work out.

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★ 1

Gym never opens on time. Theres literally A crowd of people waiting outside at 5:30am for someone to open right now. Gym is close to where I live, that's the only reason i use it. It's never clean and machines are always broken.

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★ 4

Solid 24 spot. The location is tiered and has great workout spaces. Love that the windows are usually open, and you can look out to the street in between sets. Large about of cardio machines. Standard DB racks, bench, cables, and plenty of machines. Also heavy bags, sleds, Olympic racks, and TRX rack. It’s a 24, so not super glamorous, but online with expectations. The morning East Asian American team member is really nice! I had a pass from my hotel, so it was pretty awesome (as compared to a standard hotel gym set-up). Not too crazy even during peak hours.

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★ 1

Old equipments, no space. Dark dirty, idk why they close 50 California on weekends. This place should be closed.

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★ 2

Not enough equipment

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★ 3

Gets crowded on week days but it’s one of my favorites to go on the weekends. Overall is ok but it has a lot more room to equipment, would be great if they invest in a hip thrust machine and more legs equipment. Always have someone waiting for use , and a line for the squat racks what makes even harder to set up to do hip trusts.
Staff are friendly and the gym is always clean.

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★ 5

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★ 5

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★ 1

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★ 5

Excellent and very reasonable place to work out

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★ 5

Great experience from start to finish! Very kind and welcoming staff, large site with great equipment, and the staff were very professional with membership issues (unlike many other gyms). Recommend!

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★ 3

Not a bad gym, but not open 24 hours!! It’s been 3 years since the pandemic, this place should either be open 24 hours or consider changing its name!

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★ 4

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★ 5

I enjoy coming and working out here

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★ 5

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★ 1

The only redeeming quality of this gym is it has a lot of equipment and workout space. Otherwise, it is atrocious. All the equipment is really old and outdated. Most of the weights machines are rusted and the cardio machines have defects. All the equipment is filthy too - each time I wiped any equipment down after I used it, the paper towel was covered in thick black dust/grime. The staff were also unknowledgeable - I asked a staff member if they had spin bikes and they did not know what that was. The naming of the gym is completely misleading as well because it is not open 24 hours a day. Check the open hours before you go! The gym only offers a very small number of classes in the afternoon too, which was disappointing. Personally, I would not recommend this gym.

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★ 1

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★ 5

Unreal gym! Great staff, wide selection of machines, got a sick pump here

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★ 4

Great staff, clean facilities overall. Plenty of equipment. Not too busy early in the morning.

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★ 5

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★ 1

Grimy, dark & the women's locker room showers are disgusting. Plus there is very little water pressure & no hot water. This was my first visit to this location since the pandemic. Avoid if possible, esp. if you expect to shower.

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★ 5

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★ 5

I don't often give gyms 5 star reviews but this 24 hour fitness in particular goes above and beyond what other city gyms do to keep their equipment clean and in working order. Their manager, Geo, is a breath of fresh air, always smiling and waving and genuinely makes it a warm and welcoming atmosphere. His staff are also exceptional. They are accommodating and the hard work they put into the gym is apparent. They acknowledge you as you arrive and depart (instead of staring at their phones like the teenagers at the front desk of literally every other gym), they actually fix equipment when it breaks down, and they are always genuine in their interactions with you. It might be a small gym and the equipment is dated, but the people are what make it feel like home. Thanks for providing us with a safe atmosphere to get our sweat on! See you all soon :)

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★ 5

Not too crowded as other gyms.

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★ 4

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★ 3

Older 24hr fitness with mostly old equipment.

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★ 5

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★ 5

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★ 5

Clean, Friendly Staff, Not to busy in the morning... Great Price for the quality services available

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★ 5

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★ 2

Old, dated, rough.

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★ 4

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★ 5

Place is good enough.not much crowded I like but there is not all types of equipments what needs to be.noly limited equipments are available there...

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