★ 1

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★ 1

Las máquinas son viejas y obsoletas están oxidadas, algunas rotas y todo está muy junto sin espacio para caminar, casi estás respirando el sudor del otro, ya es hora de una renovación completa, el lugar huele a humedad y vejez.

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★ 1

Terrible restrooms maintenance, no toilet paper today sunday August the 24th, 2025

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★ 5

I visited this location for the first time today and was super impressed! Cinthya and Dilon are customer focused and do an amazing job running the gym. Women’s bathroom was literally spotless and shined; no mess, no garbage, very clean and tidy! I was super impressed. I am going to make a habit and workout from this location! Keep up the excellent work! Thank you!

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★ 5

Spoke with Freddy when coming into today and was very friendly and provided me with needed information

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★ 5

Matt Wong was amazing. He helped me get signed up for silver slippers. He is always kind and has a great smile.

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★ 5

Kevin is a great worker!!

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★ 5

Kevin was helpful

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★ 5

Matt was very helpful. Definitely recommend

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★ 5

Great local gym great staff

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★ 5

Freddie was very helpful!

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★ 5

Great gym for some very good unique equipment (donkey calve raise etc). Dillon help me out a lot getting set up with a membership. Overall great experience

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★ 5

Great gym never crowded a lot of alternative workout machines and equipment staff stays on top with keeping the gym running clean and organized. Freddy at the front desk is very welcoming and helpful genuine personality 10/10 definitely will keep coming here to work out.

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★ 5

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★ 5

I personally love this location. It has amazing machines and it isn’t too crowded. You can always find alternative exercises with the crazy selection of machines they have. There were friendly staff as well.

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★ 5

nice gym，very convenient and has a everything essentials. Kevin is helpful and friendly!

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★ 5

I really enjoyed signing up, Gustavo gave us a great tour and a really good deal to get my son and I started. Excellent gym

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★ 5

Excited to get started at 24hrs. Easy to sign up and very friendly

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★ 5

Very clean environment, good gym etiquette and friendly staff. I’ve been to other 24s but this one is definitely the best😄

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★ 4

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★ 5

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★ 5

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★ 5

Rossy is a great UJAM Instructor. I come to this gym only because of her

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★ 5

David is great! He's patient, calm energy but motivating and very educated in fitness/nutrtion. I look forward to more sessions with him, and I'm definitely impressed!

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★ 5

I moved to San Jose about year and half ago and this is my favorite 24 hour fitness location in South Bay.

Jerry, Azul and the entire team has been keeping this location’s equipment and facility very clean and well maintained. If you’re serious about fitness & body building then this is the location you want to be at. Also, ask for Geo if you are looking for a personal trainer. He is a master coach that provides good personal training.

Keep up the good work guys!

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★ 5

I really enjoy Rossy Jimenez’s ujam classes at Parkmoor and especially the Fremont Ave gym
That just closed

She would stay after class and teach us at her own
Time on moves that we need to know or unsure of

She would host B day parties once a mth after class for all her dance participants

Really hope we can get her Monday and Wednesday 7:30 pm ujam classes at Sunnyvale Saratoga Rd since the Fremont Ave Sunnyvale gum
Closed last Labor Day

Her classes are always exceeding FIVE STARS

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★ 4

The U-Jam class with Rossy on Thursday is great! Very high energy, fun, and the perfect workout! Best part of going to this gym!

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★ 5

When I first joined Parkmoor 2 years back I almost tried all the classes but unfortunately I did not like any class except for ROSSY's. I asked her if she teaches anywhere else and she told about the suunnyvale location. Initially I thought it was too far for me to go. But I loved her classes so much that I would travel almost 30 miles on mondays and wednesdays only for her. I have been to many other ujam classes but never found anyone like her. She makes you feel welcomed, she literally knows everyones name. Its not just a dance class it has become like a second home now.
I cannot believe that she only has 1 class now.
PLEASE PLEASE WE NEED MORE OF HER UJAM CLASSES.

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★ 5

Rossy's class is Ultimately The Best I've ever been to! Been going to see her for over 4 years now and I always leave happy after attending. She lifts my mood with her motivation, kindness and high spirits ✨️ treats everyone with the utmost respect and is there to help in any way. Am very sad that Sunnyvale Fremont gym has closed leaving her with only 1 class now, which isn't enough to satisfy and would very much Love to see more classes added for her. She has such a big following and people come afar just to be in her presence! Please, if there is a chance for her to have more classes added rest assure many of us would be so Happy & Grateful!!!

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★ 5

GIVE ROSSY MORE U-JAM CLASSES! She is the sole reason many of us still have a 24-Hour Fitness membership.

Rossy is HANDS DOWN the best fitness instructor I have ever had the honor of meeting. I was very heavy and insecure when I first attended her U-Jam class at the Sunnyvale gym. She encouraged me to continue exercising and gave me the confidence to follow my fitness journey. Over the years, she has coached me to become a healthier version of myself, often times staying way after her paid time to go over dance moves and empowering her students to succeed in their fitness journeys.

Rossy has an amazing ability to make everyone feel welcome, whether you're a seasoned dancer or stepping into your first class. Her choreography is fun, fresh, and accessible, and her enthusiasm is truly contagious. You can feel the joy in the room, and she seamlessly turned strangers into whole communities through her classes.

U-Jam classes in the Bay Area are in high demand yet scarce. I don't know why 24 Hour Fitness doesn't offer more U-Jam classes, given the massive crowds that show up to the Sunnyvale, Santa Clara and San Jose gyms. Since the 24-Hour Fitness in Sunnyvale Fremont Blvd closed, there are about 70-80 people who regularly attended this class that are now displaced.

We do not fit in and at times cannot get into the other U-Jam classes in the Silicon Valley. There is more demand than you are accommodating! PLEASE ADD MORE CLASSES WITH ROSSY!

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★ 5

I've been a member of the 24 hour fitness community for over a decade. Their gym equipment here is pretty standard, much like anywhere else. However, one person that really sets this place apart if you are looking for a fun class is Rossy (ujam instructor). Her class is easily a five-star experience and she is always willing to help someone with their fitness goals. I highly recommend attending a class with her and getting to see why she makes fitness so much fun.

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★ 4

The best thing about 24 Hour Fitness in the Bay Area is hands down the instructors. The gyms themselves are honestly not the best—quality is pretty poor overall—but for the price, it’s decent. What truly keeps me here is Rossy Jimenez!

Rossy is by far one of the best instructors 24 Hour Fitness has. If you ever get the chance to take her UJam class, don’t miss it—it’s worth every minute!! UJam is a dance fitness class full of energy, community, and unity. It blends hip-hop, Bollywood, Latin, K-Pop, and so much more into one incredible workout.

Rossy has been teaching for 14+ years, and it shows. She brings a special touch that builds connection and community—it’s not just a workout, it feels like family. She is the only reason I’ve stayed with 24 Hour Fitness. She brings people together, motivates you, and makes fitness fun. Right now the only one she’s teaching at is Parkmoor, so definitely come here to see her!

If you haven’t checked out her class yet, you definitely need to! (I would give the gyms themselves 2 stars, but Rossy deserves 5 stars, so I’m averaging this out to 4.)

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★ 5

【More Classes for Rossy!】

【More Classes for Rossy!】

【More Classes for Rossy!】

Today was my first time visiting the 24 Hour Fitness at Parkmoor, and I had a great experience. The gym is clean and well-equipped, and we loved taking U-Jam in the studio — it even has a nice elevated stage, which made it easier to follow our amazing instructor ROSSY!

The only reason I came to this location is because of Rossy’s U-Jam class. I’ve been following her for over two years — we used to dance with her at the Sunnyvale location, but unfortunately that gym closed permanently. I really enjoy her energy and choreography, so I now travel all the way here just for her class.

That said — her classes are way too few! If you’re reading this, please, please give Rossy more U-Jam slots! (preferably near Sunnyvale). Parkmoor is lucky to have her, and I’m already looking forward to my next class here. Her class is the reason I’ve stayed a member of 24 Hour Fitness, and I know many others feel the same.

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★ 4

i have been a member for years and go to work out at this club multiple times a week. The staff is friendly and helpful even giving me pointers on stretching and exercises. it’s a good, friendly crowd working out there. And even though i don’t do the dance classes (i probably should!), everyone seems to be having a good time. it’s a great place to get a good workout.

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★ 4

Lots of free weights, cardio, and (multiple) machine weights; closest feel to a Gold's Gym with lot's of selection; definitely one of the better 24 locations in the area; friendly front staff and they try their best to keep it clean and organized; been going here for 8 years and it has been pretty consistent in regards to cleanliness and machines

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★ 5

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★ 5

I work out at The Gym at Parkmoor in San Jose, CA, and I really like it.
The facility is nice, clean, and everything works well.
Jerry, the manager, is very professional and knowledgeable.
The employees are friendly and approachable, which makes my workouts easy and enjoyable.
Carlos Zuluaga
Long time Member

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★ 5

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★ 4

One of the cleanest 24 hr fitness....maybe old equipment but better than other locations

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★ 3

Llevo 4 años ahí y me parece excelente solo que sigue faltando arreglar muchas maquinas nada mas

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★ 5

Jerry was great ! Very helpful and knowledgeable , super friendly.
I’m looking forward and excited to achieve my fitness goals

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★ 1

My bf has decided to quit this location #parkmoor
because the men's toilets and faucets have been broken, unrepaired for over 6 months. The parkmoor manager is useless if you complain. Very dirty filthy bathroom. #unresponsive #24hourfitness

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★ 5

Love the front desk workers nice environment and the manager is very nice

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★ 5

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★ 1

Another 24 hour fitness where I feel like I may have caught a serious illness after entering the mens locker rooms. Disgusting does not begin to describe it. This is unacceptable for any gym, budget level or otherwise. Management please clean it up and implement some changes.

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★ 1

I’ve worked out at 24 hour fitness on and off for the last few years, this location included.

It is easily, my least favorite gym to date. Not much positive to say. 1 star is actually a stretch.

It is poorly managed from top to bottom. More time than not, there is no one at the front desk. The lifting area is dirty, messy, all the dumbbells are out of order. Many machines are perpetually broken, aerobic included.

Most encounters with staff and the personal trainers are brief and unpleasant. The trainers, range from not kind to downright rude.

Truly would avoid this gym at all costs unless it is an absolute necessity due to location or cost.

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★ 5

Gio is the best personal trainer I’ve had, very informative and knowledgeable! I looked forward to our sessions every week and have noticed a dramatic change in my body physique. 24hour fitness on Parkmoor Ave is the best out of the gyms around town, and the manager Jerry has always been so helpful and friendly each and every time I see them! Love this gym! Thanks 24 hour fitness!!

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★ 1

Website gives a free trial which I signed up for because I'm looking for a new gym as I just moved here. They didn't honor it.

Also homeless guys chilling outside. Smelly and not a comfortable loom.

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★ 1

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★ 5

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★ 3

For months restroom in men’s bathroom are not fixed. Some equipment is broken for weeks.

The staff is always nice and friendly.

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★ 1

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★ 5

Small but good

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★ 1

One of the dirtiest and least prepared gyms. Over half the machines are broken, glass is shattered, weights are falling apart. I only come here for the convenience but I would be really upset if I actually chose and made an effort to come here

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★ 4

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★ 1

No wonder the ratings are so low! Moving here in the next few months. While visiting for apartment hunting, decided to try out a couple of gyms. With the flexibility of gym hours, decided to request a pass online and was emailed the pass. Biked all the way there only to find out if you don’t have a CA drivers license with a San Jose address it’s a no go. Yup, not a good first impression. Never mind this gym.

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★ 5

Great simple easy gym equipments which I love and free weights are great too. Love my early days workouts. Hope they could open earlier on the weekends. Great Staffs too. The GM Jerry very attentive to get the gym clean and organized.

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★ 5

Great gym! Lovely staff and a lot of machines for working out! The one that helped me out the most was Kevin.

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★ 5

Excelente servicio trabajadores muy chidos

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★ 5

Love Ron’s class here

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★ 5

parkmoor the best of the best.
cleanest location and friendliest staff.
the staff is always busy helping members and cleaning the place , never fails when I slide to get my workout in.

look forward to coming in tomorrow

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★ 5

This has become my favorite gym! The gym is well maintained, and the staff are incredibly sweet!

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★ 5

Azul has the best customer service in this whole gym

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★ 5

It’s an amazing gym, the staff are super sweet. Always asking how my day is and making funny jokes being completely friendly with everyone.

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★ 1

The only good thing about it is the staff. I believe they're doing their best with what they have.
Needs a remodeling. The lefting section is one of the nastiest I've ever seen crazy crowded poor lit. Some machines belong to the 80s.

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★ 5

Love Kimmy's Dance class at 24H Fitness Eastridge ! She's outstanding! 😍

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★ 5

Shrin Zumba 9:30 class so energetic motivating she is awesome

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★ 5

I enjoy coming to this gym location always get great customer service.

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★ 4

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★ 4

Great facility and equipment. Wish hours were longer on weekends

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★ 5

Shout out to Gus at the front desk for the good service today!

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★ 5

Gus ,Matt ,Azul and last but not least their manager, Jerry incredible team I come here 25 years. I’ve seen this place go up and down but ever since Covid they found a way to keep this place going always very respectful and courteous. Thank you guys for doing a great job and never giving us a hard time

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★ 5

Best 24 hour fitness in San Jose!

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★ 5

Shoutout for Ron’s Zumba class, full of rhythm and Latin flavors! He never fails to encourage us to keep moving. No doubt my favorite class!

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★ 5

Ron’s Zumba class is the best!!!! So energetic 💃🤪

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★ 5

Ron is awesome in Parkmoor

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★ 5

The best Zumba with Professor Ron is amazing.

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★ 5

Awesome, very energetic Zumba with Ron
I Love it!

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★ 5

I’ve been going Ron’s Zumbaclass for almost a year now. Tuesdays and Thursday at Parkmor: (formally Eastridge) me and my girlfriend always have a great time. Music is amazing that people are great And Ron is an awesome Zumba teacher. If anybody thinks the music is too loud then maybe they should not be going to this class, they should go to a senior class where the music is quieter. This is a dance class after all.Team Ron!!!

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★ 5

The workers here are very friendly and the gym is clean and kept together

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★ 5

Gym was clean and workers were friendly and welcoming. Will attend again !

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★ 5

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★ 5

I like this gym. It’s very close to my house. Friendly staff! Especially Azul, Freddy, Kevin & Matt! I love Lil’s bodypump class & Shirin’s Zumba class. I did both of their classes back to back every Monday, Wednesday & Saturday! Their classes always full. So I always needed to be there a little early. A lot of people don’t really reserve their classes because sometimes it’s hard to remember to do that but their classes were full

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★ 5

Great workout

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★ 5

I have been taking Lil’s the body pump class for three years. She is a good instructor. She always give the instruction for each tracks. She wants to make sure us doing the correct posture. Thank you Lil.

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★ 5

Lil is the best bodypump instructor there is. We all love her and her classes.

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★ 5

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★ 5

Cuenta con la suficientes maquinas, cumple con tus requerimientos

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★ 5

I go to this gym because I love taking zumba classes with Ron. I love his energy, his music, and his dance style. 10 out of 10 recommend!

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★ 5

I love Ron’s class. He is a real dancer and teaches very well. I truly worked out when I took his class.

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★ 5

Ron is awesome! Great routines & fun most of all!

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★ 5

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★ 5

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★ 5

Great gym with older equipment but lots of machines to choose from and not to busy. The also have great personal trainers.

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★ 5

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★ 5

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★ 1

This is another filthy gym in San Jose. Do not allow the good reviews to fool you, a lot of the reviews are lies. Management does not care about you and your overall wellbeing. They only care about the income stream from the customers. Moreover; none of the employees deep clean, they are always chatting away at the front desk.

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★ 1

If you guys put in a water bottle filler from this millenia I'll change it to 5 stars

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★ 5

Jerry

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★ 5

Allen is great !!

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★ 5

Have been working with Gino on Personal Training for nearly 2 years now. He’s absolutely great. He brings science based plans (think Mind Pump) and always pays attention to form and technique while maintaining a balance between pushing and accommodating you on intensity. 5 stars.

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★ 5

I was traveling and stopped at this location to get a quick workout. It had everything I wanted. The staff are friendly and helpful. I am an avid Yoga participant, and they recommended Yoga on Sundays! Jerry the manager is very nice and listens to what his members have to say from what I have seen. I definitely recommend this location!

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★ 5

Jerry is super helpful and quick to give advise when needed! Always greeting and saying goodbye after a good work out. He was the one who ultimately offered the membership and deal I have today for 24hr! He’s always on point with helping me purchase drinks and snacks before or after a workout too! Thank You Jerry!

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★ 5

Good gym

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★ 5

24 hour fitness at Parkmpor in San Jose, CA is great! The general manager Jerry is helpful and friendly the same for Matt the wonderful Sales Guy! My personal trainer David turned me around in a big way. I was using a cane for 9 months and after 2-3 sessions I was off the cane for good. Big change. Now I can walk and get in better shape because I am stronger. Thanks everyone for your care and kindness. I am grateful!

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★ 5

Place is clean and staff are super professional.

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★ 5

Easily my favorite 24 gym, so much more equipment compared to others, so it's easier to find something to work on even during peak times. Also, they have equipment you can't find at other 24s.

Jerry and his team are also top notch; always very friendly and responsive to issues.

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★ 5

Always greeted by the front desk on every visit!

I like the reminders on the sound system to "replace your weights when done".
Not everyone feels that they should?

Always seems to be someone cleaning or restocking necessities!

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★ 5

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★ 5

Jerry's the man !!

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★ 5

I signed up for the 24hr gym at Parkmoor ave.Jerry helped me he is very professional and gave me such a great price. He is also a great motivator and friendly person. The place is kept clean and quite totally recommend.

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★ 5

The manager at this gym (Jerry) is always helpful and friendly. Willing to go absorb and beyond to meet customer needs.

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★ 5

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★ 5

Fue d gran ayuda tubo la paciencia d ayudarme a abrir mi correo contraseña para poder ingresar al gim muy amable y atenta

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★ 5

Friendly and super helpful staff! They really seem to put an effort into remembering prior encounters. Clean and well maintained - quick to fix machines. Because it’s on the smaller end, it does get pretty busy… I’d recommend to keep alternative exercises in mind if you happen to be on a time crunch like I usually am.

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★ 5

Excellent place of workout and very refreshing. Loved my time at this gym!!!

I also took personal training sessions for around 6 months and my trainer Giovanni was very much supportive and lively throughout our workout sessions. He helped me mend with my body balances, and toning along with strength training workouts that fit my body and endurance. He even supported my workout routine during my pregnancy which helped a lot to gain back my flexibility.

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★ 4

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★ 5

The staff here is great with lots of equipment so you don't have to wait too long or not at all. Friendly environment and everyone is here to help with your fitness journey from assisting you on a spot, asking to work in and smiles all around.

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★ 5

Service was great! Thank you for the tour and hospitality

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★ 5

Favorite location. Friendly staff that greets everyone by name. Goes out of their way to welcome all members.

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★ 5

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★ 5

BIG shout out to Jerry who is the reason I signed up at 24 hour in the first place. He remembers me and my partner by name every time we come in and it's that extra touch that makes us feel so welcome! All gyms are the same but it's the people that make a huge difference and I would 10000/10 recommend this gym

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★ 5

Well,i moved to Idaho 4 years ago,but come to cali every 3rd.week,to check on my businesses. I started at city sport for a couple years,then switched to 24 hour nautilus on park Moore San jose..The manager is the absolute best,coolest guy I've met,in my 63 years. Love this guy! Always doing walk around to make sure it's clean, and refills paper towels and sanitizer..As the president of multiple corporations, I will tell you Never let this man get away! Pay em good,cause friendly, clean,legit employees are very hard to come by these days..Hes the real deal,and I would know...Thank you all...😊😊😊😊

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★ 5

I've been going here for a little over 3 months now and I really like it here. I've had memberships at other places and this has been the best gym experience. The facilities are a lot cleaner than other places I've been to, I always see a staff member cleaning. The staff is very friendly and welcoming. It's really made getting back into a fitness routine a lot easier.

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★ 5

Super helpful and informative

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★ 5

Great place

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★ 1

The maintenance situation at this location is getting out of hand. Some equipment has been broken for nine months. The rate at which machines break is outpacing the rate at which they get repaired; at this rate, in a year, there won't be any serviceable equipment at all.

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★ 4

Been coming here for 2ish years now and it’s definitely my favorite location. Staff are very kind, they’ve always made me feel welcome, plus they have people cleaning pretty often and restocking supplies. Machines sometimes remain out of order for quite a while, but other than that it’s a good place for a workout.

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★ 5

Jerry is always helpful and welcoming best 24 hours gym I visit

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★ 5

When I enter all I see is baddies and the staff members are good looking to

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★ 5

The place is clean. Have plenty of weights and machine. The workers are always friendly listens and talks to us.i am usually there at night so i know how kind they are. Even if the gym was not as clean and didn’t have much weights and machines. It’s good to have great customer service. 5 star

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★ 5

I can’t say enough great things about Jerry, the General Manager at Parkmoor 24 Hour Fitness! From the moment I walked in, Jerry made me feel welcomed and comfortable. His leadership is evident in every aspect of the gym. The facility is always clean, well-organized, and fully stocked with the best equipment. Jerry’s commitment to maintaining a positive environment is truly exceptional — he’s always available to help, whether it’s offering fitness advice or just a friendly word of encouragement. He knows how to motivate his team and create a welcoming atmosphere for every member. If you’re looking for a top-notch gym experience with excellent management, look no further than Parkmoor 24 Hour Fitness. Jerry’s the best!

Source: Google

★ 5

I have been going this gym for 15 years and the GM has changed the gym since he first started here. The gym is clean consistently and has a huge assortment of equipment and the best part is the gym is the least busy out of all surrounding locations.

Those looking for a clean gym with inviting staff, this is the gym to be.

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★ 5

Jerry is the man ⭐️⭐️⭐️⭐️⭐️

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★ 5

I’ve been coming to this gym for a while now, and I just wanted to give a shout-out to Jerry! He always makes sure the gym is clean, organized, and ready to go. It’s obvious he takes pride in maintaining the space and creating a positive atmosphere. It’s such a great feeling to come in and see everything picked up and in order. Keep up the amazing work, Jerry

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★ 5

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★ 5

The best gym I’ve ever been to, Jerry, Mathew, Kevin, Charlie and the girls are amazing and always friendly. The equipment is fixed when reported out if order and they keep everything clean!

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★ 5

Love this Gym, staff is friendly very clean gym my boy Jerry is the best always helpful. Lots of machines, and friendly people.

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★ 5

I have been coming to this location for many years, Jerry the GM has turn this place around. It has many pieces of equipment and I do not ever have to wait for a piece of equipment. I go to other locations as well but this location is the cleanest and has the friendliest staff.

If your looking for a clean gym that has a lot of pieces equipment and is not busy all the time, then this is the perfect location?

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★ 5

I love this gym! I have been to many other locations but this is my favorite the facility is really clean and the staff is very polite and helpful. The new manager Jerry has really stepped this location up. I have been coming for years and it didn't have this much equipment in the past and the staff wasn't as helpful. My favorite location in San Jose!

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★ 5

Since the manager, Jerry took over the gym is clean and all the weights get put back!!! He's walks around the gym to see how he can help. He's awesome.

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★ 5

I have gone to this location as a guest then a member the staff is always friendly and inviting when I walk in. The general manger Jerry has transformed the gym to a place I enjoy being. This gym is always clean when I come in and has all the equipment I need plus some. The staff is always cleaning and helpful. The personal trainer s are awesome as well and willing to help with all questions I have.

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★ 5

I been to other 24 hour gyms and I like this one the best. The environment is great. Staff greet you when you come in and everyone is always in a good mood. When I’ve needed help the staff aways is willing to help out which I love:) I also always see people cleaning bathrooms, floors, and machines. I had to leave 5 stars because service and equipment is amazing!

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★ 1

My credit card was double charged by their salesperson. This was as I was speaking to him on the phone and looking at my credit card account online. I told him he just double charged me. He argued with me that I was not double charged. He told me he was going on vacation and that I needed to talk to the manager. WTH? Why couldn't he take care of his mistake? I contacted Citibank to dispute the charge only to find that 24 Hour Fitness cancelled my membership despite the fact that I was only credited for the duplicate charge. I called the manager of the club only to find that Jerry the manager does not work on weekends and he doesn't come into the club until after 11:00 AM (does he leave at 4:00 PM too?). The 888 phone number has a message stating that the call center is closed. I submitted an email and their message was to contact the club in question. This is terrible service and screams of dishonesty.

I filed a complaint with the BBB. The manager of the club is taking no action and they have canceled my membership. They still have my $250.00 and are doing nothing. It is time for the next step!

Source: Google

★ 5

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★ 5

I absolutely love this location!! The staff are so friendly from the employees at the front desk to the employees keeping the gym super clean I am always greeted with smiles!! It is easy to navigate and it never gets too busy to the point where I can’t enjoy my workout. Definitely recommend checking out!!

Source: Google

★ 5

Just leaving Christina’s class at Parkmoor on a Tuesday night at 7:30 pm and I always look at my Apple Watch to see how my workout went. As usual it indicates “HARD”! There are only a few UJam instructors that truly challenge me in my workouts. I have been doing (U-Jam) since it began in 2009. First met Lauren, who was amazing one of the best ever who taught at Santa Teresa gym when it first opened. Fell in love with U-Jam, I love music, dancing and moving my body. It makes me feel free and extremely happy inside! Now that I am older, (senior citizen) it helps my brain and my body. Christina does it all! From early U-Jam songs up all the way to current! I get to be challenged mentally and physically. The mental challenge is me trying to remember steps. I don’t like to depend always on the instructor. It helps my brain to do my own recall, and I love that.
Christina reminds me of those early days where we were pushed hard by instructors like Anu, Stephen at Parkmoor, and Melissa, at ST! Also Kelly at ST, she was also another one of my early great instructors. She was fabulous. Just to name a few. All of them helped to instill a love inside of me that will never go away when it comes to dancing in U-Jam.
Parkmoor please 🙏🏾 never let her go, because she is one of the best now. Right along with Maria, Grace, Marylou, Rosy all down here in south SJ.
Keep going, Christina perhaps you can get another class as well and if so, I will be there! 💜👏🏾

Source: Google

★ 1

I’ve been a member of this gym since January, and I’m extremely disappointed. There has been a persistent, awful smell coming from one of the restrooms that has not been working, and nothing has been done to fix it.

The equipment is another major issue—there are over 11 StairMasters, yet only 4 have been functional since I joined. This creates long wait times, which is frustrating, especially for those of us on a tight schedule before work.

Today was the worst experience yet. In the locker room, sewage was backing up, and there was stuff that looked like feces coming out of the drains. The shower drains are completely clogged, forcing people to stand in dirty water while showering. I had no choice but to take a shower because I had to get ready for work, but by the time I was done, I had a headache from the horrible smell.

Where is our membership money going? Basic hygiene and maintenance should be a priority. Please fix these issues immediately!

Source: Google

★ 5

Clean gym staff stay on top of it ..staff is really helpful and friendly

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★ 1

For $350 a year, let's go ahead and get some sanitizer wipe dispensers to clean the benches off before we all get a ringworm.

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★ 4

This is easily one of the most run-down and neglected 24 Hour Fitness locations in the area. The gym is extremely small, filled with very old machines, and it genuinely feels like corporate has forgotten about this place—a sentiment that unfortunately extends to many other 24 Hour Fitness locations in the Bay Area.

However, despite its flaws, this gym has a certain charm that keeps me coming back. The crowd is generally good, and the energy is decent, which creates a surprisingly positive workout environment. Even with the outdated equipment, I always manage to get a solid workout with what’s available.

My biggest criticism is the limited hours. Closing at 8 PM on Friday through Sunday and 10 PM Monday through Thursday is incredibly restrictive, especially for a gym branded as “24 Hour Fitness.” It’s frustrating to see so many people rushing to finish their workouts, with everyone pushing to stay until the last possible minute. The early closing times feel out of touch with the needs of the community, and it’s unlikely this will change, which is a real shame.

Overall, this gym’s charm and energy are its saving grace. If you can look past the outdated facilities and limited hours, it’s still a decent place to work out, especially if convenience is a priority.

Source: Google

★ 4

Gym has most of the workout machines I am looking for and usually has a great work out community where people who are serious about their fitness go. But, if they could just take care of some of these broken down cardio machines, this would be my hidden gem. Hoping they upgrade and fix their cardio machine area better soon.

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★ 2

Very disappointed. More broken cardio equipment than working. Been here almost 2 months and haven’t seen anything get repaired. Locker room is dirty… inches thick dust on vents. Could be a great space if properly maintained.

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★ 1

not open 24 hours

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★ 5

Good gym with friendly staff. Pretty clean compared to other gyms in San Jose and the south bay in general. Been coming here for years but never thought about reviewing it. It's cool to see a big group of regulars.

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★ 3

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★ 1

I was trying out a few gyms before finalizing on a yearly subscription.

I met with a customer sales desk trash staffer named: Matt.

He already has a bad reputation from what I researched later, but he literally cancelled my day pass which is active for 3 days which YOU ADVERTISED. Why waste a customers time?

I am not going to sign up on a yearly commitment without trying out a basic workout. It’s not rocket science!

Never ever signing up for this gym and recommend other people to avoid.

TO 24HourFitness Management: I’d highly suggest firing Matt. This was during the evening shift on a Monday. Around 6:30pm.

Source: Google

★ 3

The atmosphere is ok, the equipment sucks, and it’s really small. The staff is usually great but the gym itself needs a serious makeover and the members are a mixed bag. Some great people, and some not

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★ 3

Pros:
Large collection of fitness machines and equipment.
Easy to find parking space.

Cons:
One of the staff (caucasian wearing black shirt) always turns off the light and fan 15 minutes before the close time, forcing everyone to leave.
The ventilation system may need a rework since sometimes the sweat smell is heavy.

Source: Google

★ 1

This gym needs a deep cleaning. It's very dirty. It was my first time here & I didn't enjoy my workout because every corner is very dirty. There is a lot of dust every where and the

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★ 4

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★ 5

Update August 2024: still my favorite 24h fitness location. Clean, friendly staff, and lots of equipment that is well maintained. Currently the only issue is the lack of plates in the free weight room.

Clean, decently maintained, and not overly crowded.

This might be my favorite in the area so far. The areas/restrooms were pretty clean and most equipment was at least decently maintained, although many machines need some attention.

One bizarre thing about this gym is that the freeweights are separated from the machines by cardio equipment, so depending on your routine, some back and forth may be needed.

Source: Google

★ 5

Best hip thrust machine
I've come across

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★ 1

I am frustrated by the inconsistency in opening times at this gym. Previously, I waited for 15 minutes past the scheduled opening time, and fortunately, someone eventually arrived. However, today, I waited for 35 minutes and had to leave because I only had an hour available for my workout. I'm counting down the days until my six-month contract ends so I can return to City Sports.

Source: Google

★ 1

They don’t open at the same they say they do. 30-60 minutes after

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★ 1

Been going here since 2019. Great machines. Was 5 stars until the iron weights were replaced. I have to walk a lap around the weight room to find a 10lbs plate now.

Source: Google

★ 1

I dont usually write reviews but Just visited this gym today Jun 24, 2024 at approximately 7:16am. I was about to start using the stairmaster machine and I set my drink down where the cup holder was suppose to be on the machine but it didn't actually have one it was missing or broken. My drink fell broke the bottle and spilled. I placed some napkins on the floor and proceeded to ask the front desk guy for assistance. I let him know of the situation and asked him for assistance. He stated he didn't have a janitor until later that morning, I let him know again I was just letting him know I' did my best with napkins but I just wanted to make him aware since it might be a safety issue. I proceed back to the floor to workout when the front guy approached me now and said if I could go back and actually do a better job in cleaning up the spill with napkins. I told asked him if this gym owned a mopp? He again repeated he didnt have a janitor till later that morning and if i could go clean this spill up with a bunch of napkins. I asked him if he had a mopp again and that i didnt mind mopping this up it would just be safer and get the job done properly with a mop. He stated he did but seemed like he didnt want to get it or even help! I get it i made the spill and was willing to clean it up but his lack of assistance and care just felt like why are you even here all he was doing wss on his phone at the front desk..... I wont be returning to this gym. I told him i was leaving since he already made everything uncomfortable and he should get his stair master machine cup holders checked. Horrible support.

Source: Google

★ 3

What happened to the metal plates!!?? There’s less rubber plates overall but no metal plates. Come on .

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★ 3

how are you called 24 hour fitness.. but not open 24 hours

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★ 3

+Good environment
+ good staff
+ good crowd.

- needs more 45s lost a lot after iron plate switch
- dumbells go up to 120 used to be 150
- some machines need maintenance

Source: Google

★ 5

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★ 5

The staff are diligent about reorganizing the dumbbells after lazy people leave them strewn about. The manager Jerry helped me find an old copy of a membership agreement that corporate was dragging their heels getting.

** They've been upgrading equipment the past couple months. New cable machines, benches, row machines, and more dumbbells!**

Source: Google

★ 3

Overall it’s a good gym to workout but they always be changing the times of opening and closing which makes it frustrating to those on a schedule

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★ 2

Would love to see Saturday and Sunday hours return to opening sooner. 8am is too late for us early risers. We want to be done by 8am. Thank you.

Source: Google

★ 5

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★ 2

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★ 5

I enjoy coming to this gym because It’s really clean and the staff is very pleasant. Every time I come, I see the 24 hour fitness staff cleaning something, whether it’s the floors, the equipment, or the bathrooms. I even see the manager Jerry putting things away! He supervises the cleaning, and makes sure it meets his standards. If I ever see anything that needs attention that the staff might not be aware of, all I have to do is tell Jerry and he’s all over it. Jerry is also really friendly and I enjoy seeing him and Felipe when I come to the gym during the day. They always make me feel welcome.

Source: Google

★ 5

Helpful staff and the most open equipment. Jerry helped me at the desk and with the equipment. My preferred in San Jose.

Source: Google

★ 2

Decent amount of weight machines and cardio, but there is much nicer equipment elsewhere. My main problem with the gym is the heat. I worked out there today, a sunny 60 degree day and it was 72 degrees in the gym, way way too hot. Sure this temperature is fine for lifting, but if you want to do any high intensity sweaty cardio, it’s pure torture. The air in the gym feels stagnant and humid, absolutely no movement.

Source: Google

★ 5

Felipe and Jerry are both fantastic. We love this gym because it's always very clean and they're both always very helpful and kind. Everybody out on the gym floor is also always really polite and considerate of weights/space. This location will be a long time gym for us!!!

Source: Google

★ 4

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★ 4

This one is the best among others in san jose, This one has no pool. Just keep that in mind.

Only one note: the staff should rerack the weight and wipe equipment once a week, because there 10% of people who don't do it, and people just going to carry on after them, so I really suggest that staff should rerack the weight one day a week, at least that what other gyms do.

+1 New cable machine added by the treadmill.

Source: Google

★ 1

Got the 3 day “free” pass to try them, came to the gym and their rude manager said that I have to pay a day fee. How’s it free pass if I have to pay fee for the day? Scam.

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★ 5

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★ 5

Friendly employees, lots of equipment, not crowded, WiFi available.

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★ 4

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★ 5

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★ 5

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★ 1

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★ 1

A woman associated with the gym stole my car and house keys while I was wearing my clothes in the dry part of the locker room. Her entered the car parked in front of the gym and took all my valuables, causing a loss of more than US$10,000.00. This incident occurred on 12/20/23, practically Christmas Eve. Which only made me certain that at the end of time people's hearts would cool down to such a point that in addition to theft, the lack of empathy with the impacts of a major theft can cause psychological harm to another person. Every loss was the result of hard, honest work. I include in the cooling down the manager and the receptionist who mocked and laughed at the situation. When only they have access to the system and know the name and address of all the women who were inside the locker room between 4 pm and 5:15 pm, when I missed my keys. But they failed to help and waited for the police to request the images. I am taking steps with my legal advisor. But this is for anyone thinking about joining this academy, whatever happens within this academy, resolve it on your own because you will have no support. I experienced this on 12/20 and I don't wish it on anyone. Be very careful with your belongings, because I was not even allowed access to the cameras. I believe that every harm that is done to someone who lives to work and help others comes back multiplied in thousand times. So it will be, with those who stole from me and those who could help with the images captured internally at this academy, remained silent. Only those who passed by know what I'm feeling!

Source: Google

★ 5

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★ 5

Really nice place...

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★ 5

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★ 2

This gym has gotten iffy changes lately, I’ve been here daily for 3 years. First they’ve taken out 1/2 the cleaning stations and you have to hunt around for a disinfectant and I’ve stopped coming before work as they have had many mornings lately where they haven’t opened.

1 of the 2 popular cable machines here has been broken for months now. Management and staff doesn’t seem to care.

Source: Google

★ 5

Older 24hr gym with some older equipment. Friendly staff, not too crowded, even during rush hours. Love their weight room - well equipped and lots of options.

Source: Google

★ 1

I'm an early bird that goes to the gym right when it opens at 5 am, but the last month or so there were days where no one showed up to open the gym and it was getting really frustrating. It has gotten better, but it happened again this morning. Management really needs to find some employees that are commited to being there on time to open up or they need to get there and open the doors. A lot of people are missing out on their early morning workouts before work because of this. I understand there are other locations in the area that are open 24/7, but I go to this location specifically because it's the closest one to my house and I'm on a time crunch in the mornings. Get your stuff together over there!!!

Source: Google

★ 1

Restroom is always a mess. It’s very rare when they mop the restrooms, & they never clean the toilets, they always look dirty, yellow & disgusting!. Moreover they reduced the cleaning & disinfecting stations for cleaning the gym equipment.

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★ 3

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★ 1

It’s really frustrating when you wake up early to go to gym 5am when it opens and find it closed. Wait for 25 min and no one shows up. Please go back to 24 hr schedule

Source: Google

★ 5

Source: Google