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Gym Fitness center Indoor cycling Indoor swimming pool Personal trainer Sauna Yoga studioAbout the Club
Discover clean, friendly gyms and motivating fitness classes at 24 Hour Fitness. With thousands of square feet of premium strength and cardio equipment, turf zones, lap pools, personal training and more, our gyms are an ideal workout spot to recharge your body and mind. Come visit the gym and add a lift your day.
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Reviews
la russa
★ 2
Las máquinas son muy viejas no hay aire acondicionado fresco y si cobran mucho en mi experiencia cruch fines es mejor aun k no cuanta co sauna o alberca yo no uso eso anyways
Source: Google
CJ King
★ 1
This location pulled a dishonest and illegal bait-and-switch scheme on me and my gf. Will be reporting to the CDCA, FTC, and BBB about this.
Explanation- they advertise they have a 3 day free trial, signed up for it, got confirmed, showed up, then was told I’d have to sign up for a membership or pay $30 for a 3 day pass
Source: Google
Valentina Feeney
★ 5
Jerry & Gen are wonderful thank you
Source: Google
Joel Castaneda
★ 5
Genevieve is the best!
Source: Google
Noemi Valdivia-Ramirez
★ 5
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Taylor Matthews
★ 5
Love this place! They’ve got everything you might need for a good work out! Come see Jordan & Julia today(:
Source: Google
Candace Alexis
★ 5
Really nice gym, crowded. I usually just go for the hot tub and pool. A bit disappointed by the pilates class. I've never taking a pilates class and wanted to try it. But the instructor was rude and stated if you don't have a reservation you need to leave. I left and felt like the pilates class is full of a bunch of bullies. It should be first come first serve. Definitely won't be back for any pilates class. The same 40 women can come every time. I guess.
Source: Google
It’s Me
★ 5
Had trouble logging in but gen and Jerry helped me out felt very welcomed, wonderful service!!!
Source: Google
Lesley Pollard
★ 1
Yet again the Bodypump class scheduled for 10:00 on Friday, November 14 was cancelled with little or no advance warning, making this the third cancellation in a one week period. Not only does this cause extreme frustration to the members who have take the time and make the effort to be there at 10:00, it also reflects poorly on the instructor and management.
Comments made by would-be participants of the cancelled class, ranged from slightly sympathetic to down right X-rated anger, with several people stating an intention of looking into finding a different ( more reliable) gym.
If you sign up for a Bodypump class at 10:00 on either Monday or Friday, you have been warned. The instructor for the 10:00 class on Wednesdays is not only reliably there, but also facilitates an excellent workout with clear instructions and in an encouraging atmosphere. Thank you, Miguel.
Source: Google
Joselyn Lopez
★ 3
It's great, it's just that it closes very early, that's the only flaw:(
Source: Google
Abbey Cholko
★ 5
Genevieve was so sweet and professional !! I had a great time
Source: Google
Chris Fernandez
★ 5
Genevieve ! Was totally Helpful , I needed to reschedule my workout appt with Bobby ...
Source: Google
Priscilla Parks
★ 5
Genevieve had great customer service skills!!!
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Ramon Rueda
★ 5
Julia was helpful. Love the gym.
Source: Google
Marcos Guerrero
★ 5
Wyatt is a w guy, he is funny, w personality, overall w guy
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Nikolas Rod Santos
★ 5
Wyatt the staff member is a charm. Helped me out with with my workout, and I didn’t even need to ask. Wyatt has a great charisma and beautiful stache. Bro is goated
Source: Google
Kai Gerede
★ 1
I came in with my friends to use the advertised 3-day free pass, and we were treated terribly. The employee at the front desk was extremely rude and dismissive from the moment we walked in. She didn’t even let us explain that we had already signed up online. Instead of helping us, she spoke to us with an attitude, rolled her eyes, and acted like we were bothering her.
What made this even worse is how she looked at us, like we didn’t belong there. The way she judged us based on our appearance made us feel uncomfortable and unwelcome. We left feeling disrespected and embarrassed. No one should walk into a gym and feel that way.
If this gym advertises a free pass, they should honor it and treat people with basic respect. We were planning to sign up for a membership, but after this experience, we’ll be going somewhere else.
Source: Google
Aidan Wilson
★ 1
Denied me and my friends because we were black. We had a 3 day trial pass and a racist old lady decided to deny us. Disgusting behavior, no one go here.
Source: Google
Judy Murphy
★ 5
Wyatt at the 24 hour club was the best at explaining all the equipment and giving us a tour for 19 years old. He was amazing very personal.
Source: Google
Lori Norcia
★ 5
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Nicholas Patchen
★ 5
Thank you Julia, for taking the time to explain the newer memberships with me. I appreciate your patience with explaining how my older membership falls into play with the newer clubs
Source: Google
Ezmary hamedy
★ 5
The gym has nice stuff
Source: Google
mario sanchez
★ 1
Overall 1/5 star gym dirty, unkept, overpopulated and understaffed… if possible would give it -5/5 stars
Source: Google
Dave C
★ 1
Way to busy for how little equipment there is. I swear they are allergic to 5 and 10lb plates. That or someone ate them. Not to mention all of the influencers. Also too the fact that the whole gyn feels like I might have to put hands on anyone. It's a very much not welcoming environment. If you can save your money go to a local place. I will be trying to get my money back.
Source: Google
Juan Trejo
★ 5
24 Hour fitness in SR is the best club around! I also want to shout out Tyler Alejos, my personal trainer. Dude is so great and I love working with him. Jordan is also a cool guy (manager)
Source: Google
Gloria Hubbell
★ 5
First the
Awesome welcoming by Julie. Made it super easy to join. Got my first coaching session with Hasson which really helped to operate all the equipment. Pool with sauna and steam room. Great team headed by Jordan and Kristen.
Source: Google
Turtle Katsu
★ 1
genuinely a horrible gym i’ve been here for several years and santa rosa’s 24 has brought nothing but disappoint. RP has a much better staff team and honestly much clear with we minted machines
Source: Google
René Lucha
★ 1
- About You:
36/M/Santa Rosa
- How long have you been a member?
On and off since 2000 - 2012, consistent from 2012 to present (2025)
- How often do you go?
5x/week
Facility & Equipment:
-Is the gym clean?
Rating: 2/5. Overall cleanliness is the most common complaint I hear from friends that attend this gym. Dirty mirrors that I have to clean myself, often out of soap amongst other things.
- Is the equipment well-maintained?
Rating: 2/5. There is sufficient equipment for members, however broken equipment takes 6+ months to repair or replace. Example: The lying hamstring curl machine took 6+ months to replace and the swimsuit water extractor has been broken for 6+ months. There is a shower in the men's locker room that was barely functional for 6 months or so. I reported it to the gym manager and it stayed barely functional for various months. It finally broke and it's been about 3 months as non-functional.
- Is there enough equipment available, even during busy hours?
Rating 3/5. This gym has 2 of each machine, 8 barbell racks, 2 smith machines, and 3 full sets of dumbbells, but during peak hours, you can be waiting about 5 minutes for equipment that you want to use or looking all around the gym for lost or misplaced equipment.
- Are there free weights and machines that meet your training needs?
Yes
- Are there cardio machines available and in working condition?
Yes
Staff:
- Are the staff friendly?
Yes.
- Are they knowledgeable or helpful when needed?
Yes
- Are trainers available or visible?
Yes
Group Classes:
-Have you taken any group classes? Yes. I'd like to note that there is a limited amount of group exercise classes compared to other gyms.
- Were they enjoyable or effective?
Yes. My favorite is BodyCombat. It's available 2x a week.
- Were the instructors good?
Most are good.
Atmosphere:
- Is the gym welcoming?
Yes
- Do you feel comfortable working out there?
Yes
- Is the music too loud, just right, or too quiet?
Just right.
Amenities:
- Are the locker rooms clean?
Yes, the locker area is clean. However my dissatisfaction here is the lack of soap and the cleanliness of the shower and bathroom areas.
- Are there showers?
Yes. Often out of soap. They are inconveniently cleaned at peak hours (6:30 PM) causing a line for the showers. Some of the shower doors won't close completely or stay closed so they have to stay open while showering. Also it's common to find leftover toiletries or clothing.
- Are there extras like a sauna, towel service, or smoothie bar?
Sauna (Yes), towel service (Yes, additional fee), or smoothie bar (No)
Value:
- Do you feel like you get good value for what you pay?
Yes, the price is good at an annual price. Currently the annual price is $275.88 ($22.99/mo). A monthly plan is more than double the price at $52.99.
- Would you recommend it to a friend?
I'm between yes and no. The 24 hour fitness is a staple in Santa Rosa, it's well attended, and is affordable for the annual price. I wouldn’t pay the $52 monthly fee for this ratio of satisfaction/dissatisfaction that I get from this gym. It gets the job done with sufficient equipment and is open until decent hours (10 PM M-TH, 9 PM F, 8 PM Sat, Sun). What stops me from saying yes is that it isn't clean enough - Amongst other things, I partially judge this by how many consecutive days I find the same or accumulating gum in the urinal, the soap is always out in the showers. In addition, either: the air conditioning is broke or they choose to not use it, or they set it to very warm. The temperature gets to 80 degrees F on a sunny or warm day in the weight room, cardio room, and group exercise room (this is my experience every year). It seems like weights are cleaned up at the end of the night, but not properly organized into their correct spots. For example I'll find dumbbells in different rooms around the gym.
Any issues or things you wish were better? See last comment.
Source: Google
Kimberly Storm
★ 5
Shout out to instructor Allison. Her classes are amazing and she’s so knowledgeable and caring.
Source: Google
Donna Young
★ 3
This location is bigger with indoor 4 lane pool, rp has outdoir pool which is nice, the sauna is smelly and okder and the jets are not strong like santa rosa, but it has a aqua class for seniors which is nice, they do not have hair dryers for some reason, their sauna is quite packed with people during 5pm i can feel germs going in there..i do not like so many p ..i hate when aome wear their gym shoes in there, gets nasty and smelly like the other one in rohner park, usually during day it us not as bad, this location has more ppl coming to it, I go every so often when I have spots. In Santa rosa, the jacuzzi can be crowded at times, so depends what time you go.
They had a bathing suit dryer which rp does not..so each location has their own negatives and postives
Source: Google
Overshot Crown
★ 5
Jerry is the best. He’s easy to talk to and always entertains me with his conversations.
Source: Google
Veale Outdoor Advertising
★ 5
Been a member since 2003 and enjoy working out with local super hero’s … like Eric Cannedy !
Support your neighbors 24/7
Source: Google
M code99
★ 1
One of their female trainers — the one with darker skin — was extremely rude and entitled toward me. Even after I did exactly what she asked, she kept yelling and talking down to me for no reason. I told her I was doing what she told me to do and that there was no reason to keep raising her voice, but she just kept going. It felt really disrespectful and uncalled for, and honestly, it made me not want to go back to that gym.
Source: Google
Kessler Koch
★ 5
Front desk helpers Wyatt and Jackie were very helpful
Source: Google
marcos gomez
★ 5
👍
Source: Google
ruben miranda
★ 5
Very good atencion and very nice people
Source: Google
E Wong
★ 5
Classes are great and Julia is amazing at the front desk.
Source: Google
Jaime G
★ 5
Good gym
Source: Google
Caitlin Angulo
★ 5
Tonight my husband dropped his headphones into the stair master….. we thought it was a lost cause until Wyatt came and saved the day!!!! Wyatt rocks! He literally came out with a screw driver and took the side panel off, reached in and there they were. Great customer service!
Source: Google
Elemental Metal
★ 1
Why is the gym not open 24 hours, when is called 24 hours??? How can this be addressed since I'm paying for a membership and I expect the full service
Source: Google
Bert carri
★ 5
Brayden Stanley Jordan Aliyah are superb I’ve been here one year I lost over 7 pounds I’m able the swim 1/2 mile a day and they’ve been so helpful. My coach Stanley helped me for a few weeks and as soon as I can will be back for more training. Thank you all
Source: Google
greg cato
★ 5
Thank you for the great customer service Aliyah & Jerry!
Source: Google
murad eweis
★ 1
Not open 24 hours. Gym equipment is always broken and reading reviews from 7 years ago, nothing has changed. Literally the worst gym I’ve been to. Corporate needs to step in
Source: Google
Joshua Quintero
★ 5
Wyatt was super cool and went out of his way to help me
Source: Google
Mark
★ 2
If you're looking for a social gym this is the place for you! You'll have nothing but time waiting for machines to talk to your friends.
Now if you're looking for a gym where you can go and actually lift, this place isn't for you. I had to cancel due to the number of people who sit and text for 25 minutes on a machine, too many teenagers who are rude and don't rerack weights, not enough machines, poor maintenance. I'm only giving two stars because I still got gains just did not enjoy the gym or environment at all.
Source: Google
Mark Park
★ 5
Excellent gym. Great staff!
Source: Google
Jerry Sanchez
★ 5
I enjoy coming here not just for the workouts, but because of Jerry. The way he connects with people makes the gym feel welcoming and motivates me to keep goin
Source: Google
Jean pool eduardo Condori Quiroz
★ 4
Buenas máquinas buen hambiente
Source: Google
Reynaldo Condori Quiroz
★ 5
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Khiem Hoang
★ 5
Wyatt and Jackie are great!
Source: Google
Vanessa thammasoth
★ 5
Wyatt was super friendly and his customer service was unmatched. Jerry was also such an amazing team member.
Source: Google
Richard Aragundi
★ 5
I’m happy with this gym. For the price of my monthly dues, I feel it is good. My only comment would be that when equipment is waiting to be repaired, it takes a very long time.
Source: Google
Justin Lynn
★ 1
No customers service corporate don’t care!! I have had a cable snap on me and they tried to tell me it was my fault. Auto charge my card wouldn’t let me modify my membership.
Source: Google
Rachel Fraser
★ 5
Please give Hasan a raise! $5 raise. Always kind, patient and helpful
Source: Google
Michael Perry
★ 5
Kristan and Julia have been fantastic.
Source: Google
Cassie Nep
★ 5
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Shaylin Thomson
★ 5
Great.
Source: Google
Jesus Rivas
★ 5
💯 is nais this gym
Source: Google
Alex Laflamme
★ 1
This club’s advertising is misleading and deceptive. The website prominently offers a “Free 3-Day Pass”, but the critical restriction — that it’s only valid for local residents — is hidden under “More Details” in the fine print. Nowhere on the main signup screen is this made clear. That’s a textbook example of bait-and-switch marketing: dangle a free offer, bury the disqualifier, then rudely deny people when they show up.
When I arrived with my pass, the staff immediately turned me away, were rude and dismissive, provided no tour, and offered no reasonable alternative. The experience confirmed this isn’t about letting people try the gym — it’s about collecting personal information through an ad most people would interpret as open to anyone.
Burying restrictions in fine print is exactly the kind of tactic consumer protection agencies flag as false or misleading advertising. I’ve reported this as a deceptive business practice, and I’d encourage others to do the same. A company that relies on hidden terms instead of honest offers is not one I would ever join.
Source: Google
Krispy -
★ 5
Jackie is a very helpful employee. She is very kind.
Source: Google
Stitch
★ 5
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Neil Skilling
★ 5
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Diane Novak
★ 5
Just join 24 hours and I love it. Staff is amazing. Equipment is good more than anything in the store is ran very professionally and I love working out there.
Source: Google
Manny Vivero
★ 5
Love the gym! Jordan is amazing at what he does!
Source: Google
Emily Strickland
★ 5
Owen was very nice and helpful, he gave me and my family a tour around the gym to show all of the equipment and amenities. Him and Jordan helped us at the desk to create a membership. Overall it was a great experience.
Source: Google
Brayan Rocha
★ 5
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Leo Gomez
★ 5
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NorCal Detailing
★ 5
Great gym, Tyler A is very knowledgeable and incredible trainer definitely recommend for anyone interested to workout/ improve themselves
Source: Google
James Finley
★ 2
24Hours Santa Rosa deserves congratulations for the distinct honor of being absolutely filthy all the time. It's sad that there is very little attention to the overall condition of the facility.
Lockerroom and the showers especially are disgusting.
With the volume of members coming and going daily, the gym should be cleaned daily.
I am happy to add photos in my next review.
Source: Google
Daniel Moreno
★ 1
El gym está muy sucio las máquinas muy sucias y en malas condiciones y toda vía pagamos por 24 hours y no es cierran alas 10 pm
Source: Google
William Ong, DMD
★ 1
After 30 years membership I was told they don’t welcome me at this venue again I’m 71 years old luckily I have other membership at city sports
Source: Google
Baran
★ 1
There are many broken appliances here, and I've seen them go unfinished for months. For example, I've included one below. In the photo, this appliance broke down eight months ago and is still sitting there.
Source: Google
Alexandra Welch
★ 5
Best 24 hour fitness I’ve ever been to. Gym is clean, staff is welcoming and kind, and environment is friendly for all!
Source: Google
marco campero
★ 5
Jerry is amazing the best worker
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Tina duong
★ 5
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Ishmael Tillis
★ 5
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Zackariah Jamil
★ 5
Great equipment and plenty of amenities
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Bob Moreno
★ 5
Anthony did a great job showing and explaining the amenities of the gym.
Source: Google
Vikki Miller
★ 5
Julia is the most helpful person by far at the gym. Friendly, helpful, competent in every way and overly delightful.
Edit: I love 24 hour fitness Santa Rosa. One person stands out as being extremely helpful and knowledgeable and that is Julia. They are doing a great job cleaning and are super friendly.
Source: Google
Carol VdW
★ 1
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Kayla Winter
★ 5
Showed up for a tour, wasn't set on joining. The manager Aliyah was very welcoming and highlighted all the amenities. Joined and excited to get started!
Source: Google
Alexis Ayala
★ 5
Best gym frfr. Aliyah gave me the best customer service.
Source: Google
Dakota Dunia
★ 5
Owen helped me get everything I needed, great spot
Source: Google
Gerardo Contreras
★ 5
Source: Google
Yuliana Figueroa
★ 5
It’s a big gym and great service!
Source: Google
Bob
★ 5
Amazing gym recommend it to everyone!
Source: Google
Edgar Olivas
★ 5
Source: Google
Shannyn Ashby
★ 5
Had a great experience at this gym, it was first time and Julia was really welcoming and helpful
Source: Google
Austin Blank (Buddy)
★ 5
Owen is a super upfront and motivational guy!
Source: Google
Juan Chavez
★ 5
Jerry is a wonderful staff has a good sense of humor but overall professional and a really great staff.
Source: Google
chase sutherland
★ 5
Jackie is a great employee and she was great help with everything at the gym!!
Source: Google
Osmar Velázquez
★ 5
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Delia Cavero
★ 5
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Are Bolaños
★ 5
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Ivan Vera
★ 3
Nice play to work out but the company needs to buy new equipment and retrofit some machines for ADA customers.
Source: Google
sarah barnett
★ 5
Julia is better than any other employee at this location!
Source: Google
Carol
★ 1
These hours during weekend don't meet the standards of what a fitness center offers.
Source: Google
Jareth Basaldua
★ 5
Brandon and Jackie are very chill !!!
Source: Google
Shravan Sundaram
★ 5
brayden’s the goat
Source: Google
Martin Villegas
★ 5
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Lily Alvesfell
★ 5
Love how clean the gym is, and everyone is so nice & is happy to help answer any of your questions! If you need anything ask Brayden he’s great!
Source: Google
William Genthe
★ 5
Excellent job in giving your and information. We signed up.
Source: Google
Trinity Sulonen
★ 5
I came in to get a membership and Julia helped me with the process. She was very helpful, knowledgeable, and kind. She made the process easy and gave me a lot of helpful information. Definitely made this experience a 10/10!!
Source: Google
Emerald
★ 5
Get experience! Julia was so helpful!
Source: Google
Temsgan Solomon
★ 5
Julia is super helpful and great with app help
Source: Google
selena cox
★ 5
I absolutely love the group classes here! The instructors are all amazing—especially Allison, Miguel, Zona, and Amanda, who make every class fun, motivating, and worth coming back for. I was a big fan of the 6:30pm BodyPump classes, and I’ve noticed there are fewer evening options now. The one remaining evening class is always packed, which shows there’s a big demand! It would be fantastic to see more BodyPump, Yoga, and Pilates classes added in general but also in the evenings so more of us can join after work and without the crowding. Thanks for creating such a great community!
Source: Google
Eden Torres
★ 5
My pookie bear Jerry is the most handsome worker there, got me in the best shape of my life, the best employee there, employee of the year 100%
Source: Google
Noemi Amador Reyna
★ 5
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jayni arvig
★ 5
Miguel and Amanda are great! Would love if there were more evening body pump classes.
Source: Google
Christopher Madson
★ 5
Owen kills it
Source: Google
Wendy Aroche
★ 4
I like this gym. I enjoy the bodypump classes with Miguel, Zona and Amanda. It would be better if they offered more classes.
Source: Google
Natalia Roque
★ 5
Working with Kristen has not only given me the benefit of weight loss, it has also given me confidence and kept me motivated to keep going. In my late forties with her guidance and applying that knowledge, and consistency I lost 40 pounds. I’m experiencing less pain in my knees and back. I can get knee replacements if I get down to a certain weight. By losing the weight, I may not even need knee replacements. Along with strength training and cardio the yoga classes are great, in the pool I do my physical therapy knee exercises and the spa is great for my back. Overall I’m getting exactly what I need here to improve my health and live a life where I can hike again, do the stairs at Point Reyes lighthouse, and overall enjoy the great outdoors again.
Source: Google
diego hernandez
★ 5
Source: Google
Julia Knudsen
★ 5
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Long Vu
★ 5
I was looking for a better gym to go to in Santa Rosa. Stumbled into 24 hr fitness and had Aliyah at the front desk. Such a great, friendly, knowledgeable manager at 24. She made the process of becoming a member smooth and easy. Looking forward to developing new habits and daily routine with this new gym. Thanks Aliyah! :)
Source: Google
Susan R.
★ 3
Staff seem generally friendly. Plenty of equipment but when some of the most popular machines were broken (2025), they were out of service for weeks or sometimes months at a time. Facility is usually clean and orderly. Inquiries to headquarters tech support re problems with 24GO app not answered in a timely or responsive manner.
Source: Google
Alex Rodriguez
★ 5
Brayden and Jerry both very nice young men that help around with anything when needed. If it wasn’t for them omg idk who I would call for help. GREAT WORKERS!
Source: Google
Thom Price
★ 3
The A.C seems to be non existent and machines have been down for months.
Source: Google
Jon Stiffler
★ 5
This is a great club, except it was better when it was actually a 24-hour club. Also, it's really busy lately. But the machines and bikes, etc. are extensive. There's a large jacuzzi and a steam room and sauna next to the pool. There's many classes and an indoor basketball court. I'm glad I sprang for the lifetime membership.
Source: Google
Maya Nieto
★ 5
Aliyah is amazing.
Source: Google
Edwin Torres
★ 5
Great equipment and Jerry is the best 💯💯
Source: Google
Susan Obuchowski
★ 4
I'm always greeted when I walk in and when I leave. Thee staff is ever so friendly.
Source: Google
Itzela
★ 5
Good equipment!
Source: Google
Arman Fuladvand
★ 5
Great facilities and Jordan at the front is the best
Source: Google
Jordan Vivero
★ 5
All the employees are amazing!! Best gym in Sonoma County
Source: Google
Humphrey Rico
★ 5
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Lorena Alcaide
★ 5
Great place !! General manager very helpful and friendly.
Source: Google
Johanna Fletcher
★ 5
I have been working out at 24 Hour Fitness for a few years and it’s always a pleasant experience! The staff are very helpful and always available to answer questions. It is clean and kept in good working order!
Source: Google
Barry Elder
★ 5
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Karla Guzman
★ 5
Great place!
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Ronnie Lindauer
★ 5
Jorge was very helpful!
Source: Google
Kristopher Hurst
★ 5
Great guy!
Source: Google
Blair Brown
★ 1
This review is for the location off of Airport Rd and in Rohnert Park. I can’t figure out how people are expected to pay for memberships to somewhere that can’t meet basic cleanliness standards. I am not even comfortable coming most days because of how filthy things are. It looks like the equipment hasn’t been cleaned since they opened. There are literal months, maybe years, of filth build of on the equipment anywhere where dust can settle. I’m not sure when it changed where gym employees are expected to clean? Because they do not. They sit at the front and scroll their phones. Bathrooms even look more similar to a music festival portable bathroom than a gym bathroom. Rooms for classes have so much hair and dirt on the ground it makes it uncomfortable to use. I attempted to reach management but no luck. I have many more photos I can share if any employees are interested in caring.
Source: Google
Anaid Gonzalez
★ 5
I love working out at 24 Hour Fitness. I’ve been coming here for years, and the experience has always been consistently great. The current staff is amazing—Stanley, Jordan, Jerry, and Brydon are always there to greet you with a smile and motivate you with their positive energy. I highly recommend Tyler Washington as a trainer—she’s an absolute powerhouse! Incredibly qualified and knowledgeable about fitness, she knows exactly how to push and motivate you to reach the next level. If you’re looking for someone who’s the real deal, look no further.
Source: Google
Thomas Bloss
★ 5
Awesome staff and very helpful.
Source: Google
Victoria Johnston
★ 5
Amazing gym! nice people great community. If you have any questions go to brayden and owen
Source: Google
Luis Barajas
★ 5
Great gym . Brayden helped us out
Source: Google
Dominic Nevarez (Dom)
★ 5
I love everything about 24 hour fitness.
Especially the boxing equipment.
Owen was helpful at the front desk in Santa Rosa. Getting us signed up with my buddy pass
Source: Google
Debbie Bettis
★ 5
Great team working at industrial, Santa Rosa, California
Love this place 🫶💪‼️
Jordan, Julia and Jerry are always so helpful 💪😉
Source: Google
n m
★ 5
Great gym, wonderful staff. Jordan and Jerry were especially helpful!
Source: Google
cianna
★ 5
Jerry is an amazing worker and i 10/10 recommend this gym
Source: Google
MrElectricity
★ 3
The place was in need of some cleaning, lots of trash laying around in locker room, and trash can was over filled. Shower stalls, sinks and toilet area were desperately in need of cleaning. I gave 3 stars because the young lady at front desk greeted me with the warmest beautiful smile when I entered and left.......
Source: Google
madison cronin
★ 5
jerry is so nice and welcoming. he’s also very helpful
Source: Google
Marcea Terra
★ 5
Aliyah was wonderful in assisting us through every process. She helped us with everything. So efficient and lovely!!!!!
Source: Google
Ash Terra
★ 5
Aliyah was wonderful, so helpful at helping us sign up, and so informative!
Source: Google
skok00
★ 5
Me gustaría que estuviera un poco más limpio la parte de los baños y regaderas
Source: Google
ok leake
★ 5
Julia was amazing, I love the gym
Source: Google
Paola Maldonado
★ 1
It’s extremely frustrating that the cycling room remains locked and inaccessible to paying members throughout the week. With membership costs as high as they are, all amenities should be available, not just opened once a week for an uninspiring class with Dianne. Her energy is low, the playlists are outdated, and frankly, the class experience doesn’t justify limiting access to the entire cycling room.
Additionally, Dianne’s attitude is consistently unwelcoming, which raises serious concerns about her role as a trainer. A trainer should motivate, not deter, members from participating or returning.
Please reconsider how this space is managed. Unlock the cycling room so members can use the bikes freely, especially since the alternative equipment is either broken or uncomfortable. This facility needs to reflect the value it claims to offer.
Source: Google
Kellan O'Donnell
★ 5
Stan and the whole crew are awesome.
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Jaylin Hall
★ 4
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Justin P
★ 5
Jordan was very helpful in helping me with my goals at 24. I greatly appreciate the wonderful atmosphere and dedicated team members of this establishment. Definitely a great place to be!
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Lindsay Parker
★ 5
Great staff, Stanley, Jordan and Jimmy are great.
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press play
★ 5
Stanley provides great great costumer service at the front desk
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andrea alipoon
★ 5
Best trainer ever
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Dee Gardner
★ 5
⭐️⭐️⭐️⭐️⭐️
Jordan is an incredible manager! I’ve been coming to this location for over a decade, and he runs a tight ship—everything is always clean, efficient, and well-managed. He’s consistently friendly, professional, and creates a welcoming atmosphere every time. You can tell he truly cares about both the customers and the team.
If I could make one suggestion—it would be to bring back that old-school, twisted-up mustache (handlebar, I think it’s called?). It added some extra flair to the already great service!
Source: Google
Francisco Valdez
★ 5
Awesome place the staff is super friendly and very knowledgeable about the equipment! Aliyah is amazing
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Pablo Avendano
★ 5
Best customer service, always greets with a smile and is very nice to everyone
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william garrity
★ 5
Stanley was friendly and helpful on the check process
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JennaBelle Gant
★ 5
The workers here are so friendly, they always are down for a chat. I feel very welcomed everytime I come in.
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Joseph Beats
★ 5
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Wyatt Fields
★ 5
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benny
★ 5
Brayden’s great
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Juan Hernandez
★ 5
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Feleni Flores
★ 5
Aliyah and Owen are the best
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Juan Madrigal
★ 5
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Chino
★ 5
Gym is amazing and very supportive. Stanley and Braden one of the most amazing workers at 24hr shout these people.
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Nikki Smith
★ 1
If I could give zero stars I would. A musty smelly gym that takes months to fix equipment. Not only is the pool always overcrowded but now they’re having swim lessons in their pool like they aren’t always full. Worst gym I’ve gone to. If you have a cut the water is guaranteed to give you an infection with how dirty it is. Other locations are so good about cleaning everyday. They also have the hottest temperature wise gym I’ve gone to. Fans aren’t all going and you have no air flow just stagnant hot smelly musky air
Source: Google
Arsenio Perlera
★ 5
I love this gym so much jerry is an amazing Kid always helping me out amazing person
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pedro
★ 5
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Luke Duan
★ 4
Needs a lat pulldown
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Omar Gonzalez
★ 1
Honestly I've been wanting to post this for a while. Machines are always broken they never fix them. The a.c is not on anymore. Bathrooms are dirty . Always so crowded and one of the bench machines is gone now they just removed it instead of fixing it. They have 5 good treadmills and one or 2 are always out of service . Do better 24 hr plz . Also been considering other gyms now after coming here for years
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Larry Leon
★ 5
Jerry and Stanley the best 🙏🏾🔥🔥🔥
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Yahir Vinas
★ 5
Gym is amazing
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Julian
★ 5
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Becky Boo
★ 5
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G Dav
★ 5
Anthony is an exceptionally polite and kind person. Always respectful and thoughtful, he makes an effort to ensure everyone feels comfortable and valued. His courteous nature truly stands out, and he goes above and beyond by opening the gym every day, ensuring everything runs smoothly. His dedication and warm personality make him a pleasure to interact with.
Source: Google
Albert Higgs
★ 5
Always friendly and super knowledgeable great customer service
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Ron L
★ 5
Great staff!
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Chad Smith
★ 5
Goated gym, it's not polished, but neither is life. It's got all the equipment you need, all the facilities are well kept, most one star reviews are about some dust in the corner or how it smells bad. Spoiler: All gyms do.
Source: Google
Anthony Marcellino
★ 3
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dylbobagens
★ 5
Cool dude at the front
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Brijeshl Rayamajhi
★ 5
Great staff and super clean environment !!
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Rain
★ 1
Feeling a little disappointed and ripped off with service given. A majority of classes only operate during the weekday Through 9-5 hours, so if you work a weekday job; good luck trying to find time for any!
They changed the buddy pass policy less than 3 weeks after I signed a contract, changing the rules from a new buddy every time to you have to choose one specific person. I bought this gym membership specifically because of the advertisement that I could bring a new friend with me. Not sure you can legally change rules that I signed into my contract, so don’t know how that makes any sense.
Gym isn’t even open 24/7 which is literally *the main* selling point of the establishment. All around a waste of time and money.
Source: Google
Emily Lopez
★ 4
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Krissy Louie
★ 5
Hasan listens to my sciatic pain and works on not aggravating it. I'm getting stronger to be ready for excellent results for my total knee replacement surgery coming up in September. He is understanding and I want to keep returning to improve myself. Great coaching. Krissy Louie.
Source: Google
Gerardo
★ 4
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David
★ 5
I have been going to this gym for many years and the community is very full of nice people and the staff are some of the best people i have ever met!
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Arnav Rastogi
★ 5
brayden and jerry are goated at clash royal
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Alex Sierra
★ 5
Great place to workout, really nice environment and good energy all round and huge thanks to Jerry has been very helpful and encouraging with my training.
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Fausta Love
★ 5
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R G
★ 3
I don’t understand why it’s not 24 hours isn’t that the whole point of the brand? It’s always packed and I prefer going later in the evening to avoid the masses. The machines are dated & they could use newer ones like the machines in Rohnert Park. Things I like, gym is clean and doesn’t stink like the Rohnert Park location & they have chill employees.
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Daniel
★ 5
Good work out 👍
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Nick Gonzalez
★ 5
Jordan is my guy
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Eloy Moreno
★ 5
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Justin scoonover
★ 5
This location is great staff is great. Could use some new equipment. Takes forever to fix equipment and circulation is poor causes it to be stuffy and smell super sweaty.
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Tom Kostosky
★ 4
Not the fanciest Health Club, but has everything you need.
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Son Lang Siek
★ 5
Jordan is probably the best manager I've seen. He holds it down and keeps the team running like a well oiled machine.
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May Xiong
★ 5
Awesome place to work out. Staff is friendly and informative! 10/10 would work out here again. 🫶🏻
Source: Google
Giselle Fonseca
★ 5
Pretty good gym.
Source: Google
Maria Torres
★ 5
Stanley & Jordan, great customer service!
Source: Google