★ 1

I'm sorry, but I have to do this. Sunday, I used the sauna, and man, it smelled like urine inside! I have never experienced something like that in a sauna, and on top of that, there was no machine sanitizer in any of the the pumps upstairs, wth......u guys need to keep up with the maintenance...

Source: Google

★ 5

Steve Ingram (personal trainer) was awesome. As a client, I did a 1 month (12 session) personal training with him.

I was suffering back pain and stiffness and over the course of the training, he was able to help me alleviate my symptoms and become more mobile and build a stronger core.

Before I even signed up we had a lengthy discussion of my goals and a diagnostic on where I was physically. It was a relaxed meeting, and I never felt pushed. The meeting convinced me to sign up.

He’s extremely knowledgeable, very patient, is friendly and approachable. Steve’s always studying up on new research, open-minded to new and developing methods, but also believes in tried and true exercises. As we did the exercises he planned for me, he also demoed them and walked me through them. I had a lot of questions, and he was always thorough and always explained the why of something. Steve takes his time with you and builds your progress utilizing safe exercises but also challenging ones.

He is super professional.

Highly recommend!

Source: Google

★ 5

West Covina's 24 Hour Fitness Trainer Sebastian Flores is a knowledgeable and skilled trainer who understands his client’s specific needs. During training, he is very careful to ensure that all exercises are done correctly, to avoid the possibility of injury. I needed to prepare for a big vacation, and I decided to work with Sebastian to help me build strength due to a partial tear in my ACL. He was wonderful, and completely knew how to instruct and motivate me so when my vacation arrived, I had no issues on my trip. If you are looking for a personal trainer, I would strongly recommend Sebastian!

Source: Google

★ 5

Great fitness gym open 24 hours! It has a swimming pool, jacuzzi, plenty of modern cardio and strength machines, and a studio for group classes. The space is clean, spacious, and comfortable. The staff is friendly and always ready to help. There’s a large multi-level parking garage — very convenient!

Source: Google

★ 2

No enough treadmills.
This gym is located off the West Covina Parkway and close to 10 Freeway. The parking is not very easy to find, unless you drive up to the 3rd floor in the parking structure.
This gym is a sports club, so it has the Sauna and Steam rooms, which are usually crowded. However, most of the gym equipments, are really old and out of the style. Plus, the bathroom and showers are very simple and having broken toilets and shower curtains from time to time.
I really hope that this gym will have more treadmills soon, since I have to wait and fight for the empty ones , needless to say that many of them are having problems with
the program sections and the heart rate indicator, etc.

Source: Google

★ 1

Im canceling my membership from 24 hour fitness because the trainer named Ryan has mental health problems and sets his own rules different from the gym rules
He's not close to a proper trainer and wants to setup an argument out of the blue

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★ 1

I would give this place no stars if I could this place is absolutely horrendous. It smells disgusting. It’s always warm in there. It’s like nothing is functioning in that location. The showers suck. The lockers never work can still open while my lock was there Oh, by the way, there’s only one shower with shower curtains bring your own I guess

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★ 5

KAT is Absolutely the Sweetest person ever always come in, always greeted with a smile. And a goodbye as well. Also very good in the stations with desinfecten.

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★ 1

Rubbish gym, very dirty, poor service attitude of staff

Especially the sales manager attitude was very bad when he cancelled the membership card！It took five calls before someone addressed the issue.

The call was hung up before the conversation was finished! No service at all

They’re snatching money like bandits.

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★ 5

This gym has everything I need clean equipment, a great atmosphere, and friendly staff who are always willing to help. I’ve seen real progress in my fitness since joining and genuinely look forward to every workout.

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★ 5

Love it here , always clean . Nice staff . Definitely recommend coming here

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★ 5

This is my favorite location Ive been coming here always clean & organized ! Kat always has a positive attitude & willing to help you in any way she can !

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★ 5

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★ 5

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★ 5

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★ 5

Amazing. he is very thorough and professional. Sebastian helped me to feel better and stronger.

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★ 1

Not a fan of this location, dirty and disorganized. Paid the annual fee then they charged an additional monthly fee. When I called to have them correct it, they put me on hold for an excessive time. They then said they were transferring me to someone else and hung up.

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★ 5

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★ 5

This experience has been awesome so far, the staff is great and the new upgrades to the equipment keeps you locked in, I really love that about this gym and I can’t wait to bring more of my friends in

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★ 5

I really enjoy 24 Hour Fitness: modern equipment, spacious rooms, always clean and welcoming. I especially value the chance to work out anytime — perfect for my schedule. The trainers are attentive and inspire me to achieve great results.

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★ 5

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★ 5

Didn't realize how close this gym was to where I live and right next to Porto's. Big thanks to Kat for showing me the facility and signing me up 👍

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★ 5

Just joined this gym and from the moment I walked In they greeted me nicely and were so helpful! From the tour, to their energy, to on-boarding. Was awesome! Jacob was so helpful in recommending certain workouts and length of workouts. Great experience! Thank you. Looking forward to hitting my fitness goals. ☺️

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★ 5

The staff were a great help here, helping to achieve my fitness goals.

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★ 5

Ran into a little snag with my buddy pass but Bazi was super helpful and got it all straightened out for me.

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★ 3

Great upgrades and a wide range of new machines, but way too many people here don’t know how to re-rack. If you leave your dumbbells and plates scattered everywhere or sitting on machines you might as well admit you don’t wipe your ass either, because clearly putting your own shit away isn’t your thing

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★ 3

Good gym after renovations but can it be opened 24/7 like all the others??? This is the closest location to me but it actually closes. Also the same broken treadmills have been broken for what feels like forever. Walnut, 15 mins away, is the next closest 24hr and if you've been there, you know what's wrong with it.

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★ 5

Mark has amazing customer service and positive attitude

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★ 5

All is Great.
I came back…I was surprised. The Gym was Extremely nice. Clean overall and the Machines are newer. Even better music on aerobics classes.
The front desk personnel even greeted me upon leaving the gym. All I can say is Wow! I was amazed.
Thank You for the Great Experience.
8/2025

More machines not working at all. Some have no notes or warnings not in service.
Dirty Restrooms. Please fix it as of January 10,2023

New Update as of January 16, 2023.
Work out Machine most of them are dirty & Air Filters need to be replace .
Also Please keep sanitizer & paper towels filled.
I have been to some 24 Hours fitness locations and this Location needs improvement.
If you needed more proof please visit the Gym.

Source: Google

★ 5

Through Sebastian’s dedicated attention I was able to meet all my goals. He is patient, funny and personable. His high expectations made my experience a success.

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★ 5

Bazi ứa vậy nice and helpful. Great gym!

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★ 5

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★ 5

Great gym. Great service.

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★ 5

Goated location

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★ 5

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★ 5

Best gym around. Shy is helpful and curtious.

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★ 5

Kat is kool

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★ 5

Kat is Kool!

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★ 5

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★ 5

Kat is so Kewl!!!

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★ 5

I’ve been here for almost a year. I’ve enjoyed the space, especially since the renovations. I appreciate Axel, Sebastian, Samantha, and Kat for making this a welcoming space.

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★ 5

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★ 5

Super clean gym and nice staff, Kat is super friendly and helpful!!

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★ 5

This is my favorite 24hr gym. There is always great parking. It’s always fast and way to get a workout in. The staff is very helpful as well. Shyelsy is the best. Gives the best advice and is very welcoming !!!

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★ 5

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★ 5

W gym

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★ 5

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★ 5

For shy

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★ 5

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★ 5

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★ 5

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★ 5

shy was very helpful and is always nice when I come in 😅 -James

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★ 5

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★ 5

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★ 5

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★ 5

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★ 3

why on earth this 24 hour gym closes at 10pm 5 years past the pandemic will never cease to amaze me. the gyms alright if a little expensive especially considering other 24 hour fitness locations really are open 24 hours and are not too far from here. strange choices all round, its a serviceable gym all things considered.

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★ 5

Bazi was great and he helped me out. The gym was spotless!!

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★ 5

Enjoy my morning workouts here. Jacob is great!

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★ 5

Jacob has been great!! Very helpful! I am able to get a great workout. Better than planet fitness!

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★ 5

Jacob is a great employee and makes the gym feel comfortable and inviting !

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★ 5

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★ 5

Amazing staff.

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★ 5

Looks amazing very friendly staff

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★ 5

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★ 5

Great gym to workout.

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★ 5

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★ 5

Great staff love this gym love love the experience 🙏

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★ 5

clean, friendly community, not that crowded. my go to gym💯

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★ 5

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★ 5

Great staff, clean facility

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★ 5

Great location close to home. Recently revamped. Great machines and amazing staff.

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★ 5

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★ 5

Love the new gym !

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★ 5

Love this place!!

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★ 5

Nice workers, very welcoming. Plenty of weights and machines. A lot of protein products offered as well.

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★ 1

Gym is good only thing I do not like that it is not actually 24hrs! Like cmon that’s literally the name of your gym. Smh

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★ 5

Kat was amazing help

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★ 5

Great worker and very knowledgeable and helpful despite me being awkward with talking to Anyone made me feel special

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★ 5

Kat is awesome and guided me where I needed to go. Just moved to LA and thankful this seems to be a good 24.

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★ 2

Broken TVs, backed-up plumbing, dirty garage, limited sanitizer, empty shelves and the same old broke machines but new paint #remodel-martaT

( We appreciate your feedback regarding the status of our gym equipment.. We strive to keep all our machines well maintained, but it sounds like we have some work to do. We are working to make improvements and hope to serve you better in the future.)

Source: Google

★ 5

Great for a workout and really appreciate the coaches and staff 👍

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★ 5

Remodel is great wish they kept some of those old machines now if we can get this place to stay open 24 hours thatd be great

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★ 5

The staff here is friendly and welcoming. The remodel is terrific.

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★ 1

DO NOT ENROLL HERE!!!! You will spend half your time here looking for dumbbells - they are NEVER reracked - NEVER 2 matching sets… forget about kettlebells or medicine balls. Equipment is broken half the time and these HOIST machines are GARBAGE!!!’ - if i could cancel i would!!! Every location I’ve been too is the same. 24hr is the WORST FRANCHISE EVER!!

Source: Google

★ 5

Been going here nearly everyday since they remodeled everything. Much better than most 24’s in the area. All the employees are amazing, shout out to Randell, Axel, and Ryan.

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★ 2

Man, what happened to this gym? The remodeled this place and took out all the older white machines, which were the best ones, and replaced them with a bunch of Hoist equipment, which are garbage. Soon this will happen to all the 24 Hour Fitness gyms. I used to like coming to this gym just for the older machines. They were one of the last ones with that kind of equipment anywhere near me.

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★ 4

The experience to to West covina is always good!!!...exect for their rescheduled they have , we understand the we pay for 24 hours fitness but this place they close too early -8-9-10pm for a 24 fitness os too early!!!

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★ 1

Pretty disappointed with the “remodeling”here. All they did was move things around and kept some of the broken equipment.

There’s no holding rack/table for the different handles at the multi-use 8 station machine upstairs. All the metal and rope handles are just on the ground lol…

Lots of awkward empty space upstairs now. Maybe fill up that space with more machines or add some new platforms/squat racks.

Also the water fountains are GRIMY. Probably cleaned once a year at most. Please get an Elkay station for filling up bottles. Literally any other gym will have them.

In contrast, the location in Monterey park remodeled and added 3 new platforms with squat racks and removed broken machines.

I hope things change around here. There’s still a lot of potential but it’s all going to waste at the moment.

Source: Google

★ 5

Staff management and all employees are helpful kind welcoming you and being friendly nice environment and positive gym vibes

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★ 5

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★ 5

Super nice and clean environment!

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★ 1

Very disappointed with this company.
No star. The sales Hector is a cheat. In order to boost his personal sales performance, Hector intentionally misled me into purchasing memberships. Before I joined, I clearly informed him that I had a 7-year-old child and was looking for a gym where she could swim with me. Hector assured me that it would be fine and even said he could falsely list her age as 12 so that she could access the pool. Based on this deliberate misrepresentation, I proceeded to purchase two memberships.

However, today I was informed by his supervisor that children under 13 are strictly not allowed in the gym, regardless of what Hector promised. What upsets me the most is that Hector is now denying everything he said, showing no accountability for his actions. This is a clear case of consumer fraud, motivated purely by his desire to meet sales targets. It may even constitute a federal criminal offense, as it involves knowingly deceiving a customer for financial gain.
This conduct constitutes fraudulent misrepresentation and may rise to the level of criminal consumer fraud

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★ 5

Love the new remodel and customer service!

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★ 5

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★ 5

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★ 5

Staff is very nice, they greet you and very helpful in what ever questions you have.

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★ 5

Great place to workout employees super friendly Ryan the manager is on top of things

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★ 5

Best gym just remodeled!

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★ 5

I love this gym. Everyone to themselves, clean and organized. They just remodeled the floor and it looks great but I wish they had fixed the squeaky treadmills

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★ 1

The sales staff are very aggressive , very pushy about getting you to pay more , Very rude and lack of good customer service they will try to take advantage BE CAREFUL PEOPLE , !!! JUST GET THE MEMBERSHIRP ONLINE !!!!!!! so you don't have to deal with them

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★ 5

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★ 5

Anybody knows if the upgrading complete? Wanted to go there but didn’t find a number to confirm

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★ 5

Easy to work with came in for a membership and was in and out in about 15minutes.

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★ 5

Really enjoyed my experience at this gym! Had a great workout.

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★ 1

Been coming to this gym for about 20 years and the gym was supposed to open at 5. I Waiting for about 30 minutes. There were a nice about of people Waiting by the door

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★ 5

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★ 5

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★ 5

Very clean facility with new equipment. The staff is very welcoming and professional.

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★ 5

All new equipment great atmosphere

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★ 5

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★ 5

Enthusiastic customer service

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★ 5

Julia was great, good promo deals

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★ 5

The newly renovated 24-hour gym is a game changer. The space is clean, modern, and well-organized with brand-new equipment that covers everything from strength training to cardio. The lighting and layout make it feel open and welcoming at any hour. It’s clear they put thought into the upgrade—there’s more space, better ventilation, and improved locker rooms. Whether you’re working out early in the morning or late at night, it’s a solid place to train with a great atmosphere.

Source: Google

★ 5

Staff is very helpful and up keeps the facility very well and will continue to come to this location

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★ 5

Great gym!

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★ 5

Cool place

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★ 5

Outstanding Gym with Flexibility and Quality

24 Hour Fitness truly lives up to its name—it’s open when you need it, making it perfect for anyone with a busy or unconventional schedule. The facilities are consistently clean and well-maintained, with a wide range of equipment that supports every training style, from bodybuilding and powerlifting to general fitness and cardio.

What stands out most is the welcoming environment. The staff are friendly, knowledgeable, and always ready to help. Whether you’re a beginner or an advanced athlete, you’ll find the support and space you need. The group classes are a great bonus too, offering everything from HIIT to yoga, and the locker rooms are spacious and secure.

It’s the kind of gym that makes you want to show up and put in the work—no matter the hour. Highly recommend it for anyone serious about their fitness goals.

Source: Google

★ 5

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★ 5

Good gym. Been coming here for years.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Great a gym

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★ 5

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★ 5

Very clean and some new equipment and room

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

They are very helpful!!

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★ 5

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★ 5

This gym needs lots of maintenance. Outside between the sauna and Jacuzzi is always smelling like urine.

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★ 5

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★ 5

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★ 5

My favorite gym!! No one else compares to home :)

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★ 5

i workout

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★ 4

Remodel:
The updates are new and exciting!
The weight lift area has expanded and it allows for more machines.
Hours are still the same:
Monday -Thursday 5am-10pm
Friday: 5am-9pm
Saturday/Sunday 6am-8pm

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★ 5

Excellent customer service & great nee renovation.

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★ 5

Employees are very nice specially Ryan. Love this gym

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★ 5

Nice new look. Cleaner than before.

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★ 5

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★ 5

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★ 5

Love this gym!!! Hated driving to amar!! lol so nice and clean! Happy to be open again!

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★ 5

Amazing remodel!

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★ 4

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★ 5

I enjoy coming to this location so much better than the one in Walnut. Staff at West Covina are far better in their customer service. I use the pool and it’s not crowded when l go at 730 am. The only two things l would change is that the pool area gets a better cleaning especially the drains and better equipment. The second thing is that the floor in the women’s locker room has hair on the floor constantly.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

nice equipment

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★ 5

love the friendly staff! can’t wait for the remodel

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★ 5

I’m very excited and anticipating the new upgrades and remodeling coming to 24 hour fitness in West Covina. The vibe here is good. Plenty of space between machines. Members go hard here. #motivation 💪

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★ 5

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★ 5

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★ 5

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★ 5

Been going here for about 3 years, never had a bad experience. Great environment full of people trying to better themselves and helpful employees

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★ 5

Super chill gym!

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★ 5

Very welcoming staff, Cody and Jacob always greet and provide great customer service before I get a good workout!

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★ 5

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★ 5

IM OBSESSED WITH THIS LOCATION! They have the best customer service in West Covina! They hooked me up with a really good deal, and I can bring a buddy anytime I go!! This 24 hour fitness is going to be my go to spot now!

Source: Google

★ 5

it is a good gym i like it here

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★ 5

I’ve been a member of 24 Hour Fitness since I moved to West Covina, and I have to say, it’s been an amazing experience so far! The staff here is exceptional, and the customer service is always top-notch. Every time I walk in, I’m greeted with a friendly smile, and the employees are always willing to help with anything I need. They really keep the gym clean and organized, which is something I truly appreciate!

A special shout-out to Ryan, the manager, who goes above and beyond to ensure everything runs smoothly. He’s always positive, friendly, and approachable, and you can tell he genuinely cares about making the gym experience enjoyable for everyone.

Also, I can’t recommend Steve, the personal trainer, enough! He really stands out for his dedication to his clients. Steve takes the time to listen to goals, tailor workouts, and provide support every step of the way. He genuinely cares about helping people succeed, and his passion for fitness is contagious. If you're looking for a personal trainer, I highly recommend Steve!

Overall, 24 Hour Fitness in West Covina is a fantastic place to work out, with excellent customer service, a clean environment, and great leadership. Highly recommend!

Source: Google

★ 5

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★ 5

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★ 5

Love this gym!!

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★ 5

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★ 5

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★ 5

Amazing staff looking forward to the reopening

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★ 5

The guy that works at the front is super cute 😍😍

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★ 5

Very good gym, I love this gym

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★ 5

It’s a great place to work out and it’s always clean and the staff are always friendly

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★ 5

Amazing facility and staff!

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★ 5

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★ 5

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★ 5

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★ 5

Ryan helped me get started with Personal Training with Steve. Steve is a hidden gem, whether you’re brand new to the gym, or a seasoned gym go-er but need that extra push, look no further - Steve is your guy!

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★ 5

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★ 5

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★ 5

Very welcoming workers !!!

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★ 5

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★ 5

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★ 5

Hector is sooo helpful …

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★ 5

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★ 5

Great Team Members! Great Gymm

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★ 5

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★ 5

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★ 5

Best gym ever the crew here is great and management is on top of everything to the T.

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★ 5

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★ 5

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★ 5

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★ 5

Julia is awesome

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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