★ 1

Very rude and un professional!
They took pictures of my wife working out without her permission and pot the photos in social media and hearing here privacy.
On top of that, this place is a big scam.
They lock you inside of the contract also after proofing moving out from the city you living.
Is there no one to talk with and no response
They charge you and don't care and you with lawyers if you canceling

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

I’m visiting from Austin and they were nice enough to let me train with them! Such a great workout as always. Love the 9Rounds community!!

Source: Google

★ 5

Source: Google

★ 1

TL;DR I’VE ONLY ATTENDED 5 CLASSES BUT PAID $579 IN DUES SINCE APRIL 2021. THEY STILL HAVE YET TO LET ME CANCEL AND CONTINUE TO CHARGE ME. I signed up for an annual contract under the impression I was signed up for a month to month contract. I’ve since moved 30+ miles away, cannot afford this membership, and they refuse to cancel my membership and have not responded to my requests for a copy of my contract!

I’m not one to leave negative reviews; in fact I never do (just refer to my 150+ other reviews on my profile). The reason I’m writing this one is because I feel I’m being taken advantage of.

Was it my fault for not fully reading the terms?
Of course, there’s no denying that. I was just caught up in excitement after my free trial class and the trainer was walking me through the contract quickly on his computer monitor, I signed and made my first payment.

When I went to cancel my (what I thought was monthly) membership, they made me go through so many hoops.
- 1st attempt: tried to cancel over phone and email, but they said I had to go in person (Fine, I complied)
- 2nd attempt: tried to cancel in person, they said I had to give a months notice and had me fill out a form (Fine, I complied and took the extra month’s fine hit). After this visit, the owner Manny reached out saying I’m actually signed up for an annual membership and can’t break the contract.
- 3rd attempt: I responded to Manny and admitted my fault for not understanding the terms of my contract, and explained why I’m requesting to cancel (cannot afford it, moved 30+ miles away where I still reside now, etc.) to see if there is anything I can do to compliantly break the terms of the contract. No response.
- 4th and 5th attempt: Followed up multiple times via email, voicemail and text. No response.
- 6th attempt: Went in person to try and cancel with the owner. He pretended to be empathetic and agreed to freeze my account until we can sort things out. One month with no charge went by... following month - boom, hit with another charge.

I know a contract is a contract and no one is exempt, but can I at least get a copy of it when I request for one? ! As a paying member, can I at least get responses to my questions concerning my membership?! It all just seems a little sus. I just want to cancel my membership and move on.

Source: Google

★ 1

Bad business practices. Will scam you.

Source: Google

★ 5

Source: Google

★ 5

Will find out

Source: Google

★ 5

Fun, fast past, interactive, clean, engaged friendly trainers!! Love it

Source: Google

★ 5

I like that 9Round can get my heart rate up, blood flowing, and sweat running in less than 30 mins. It’s an all around great workout and would highly recommend this to anyone trying to get in shape. There’s no stress from the coach on how hard you work but for me personally I’m pushing myself every minute. You also don’t have to worry about what to do, each day is structured out for you and each station is different.

Source: Google

★ 5

Always a fun way to sweat it out and release your anger. Just picture your client/inlaw/etc. on the bag and hit away!

Source: Google

★ 5

Source: Google

★ 5

Great trainers. Fast full body workout with cardio! It's only 30 minutes a day. New fun workout every day. Great workout for all fitness levels. No having to wait for class times. 💪

Source: Google

★ 5

I love the 9 rounds intense 30 minutes workouts with very nice and kind staff! I recommend to everyone that need to get in shape!

Source: Google

★ 5

The staff is no joke when it come to getting through those rounds. Every time I turn around there’s someone there pushing me to do better. Also 9 Round Sunnyvale Walnut Creek, has a great core member group. The community aspect is awesome everytime I go in!

Source: Google

★ 3

5 stars for the workout! It goes by quickly, and the boxing stations are a ton of fun. 1 Star for the aggressive sales techniques, and pressure to sign on for a package after just one session. I prefer to try things a few times before committing to a long term contract. I received several sales emails and sales calls after 1 session. I inquired about a more flexible option such as drop ins but they continued to push a membership. Finally the owner advised they do offer a punch card, but it’s not recommended and you must provide your own gloves and wraps. I ended up not joining and bought a FightCamp home system instead.

Source: Google

★ 5

Source: Google

★ 5

After a few months of forcing myself to go to 24 hour fitness, I gave this gym a shot and I'm hooked. Its quick, easy to get to, and can scale to any fitness level. Best of all, I'm not on anyone else's class schedule. Show up whenever, get a great workout and be out the door 40 mins later. Staff is supportive yet challenging, similar to cross fit without the repetitiveness and extreme competitiveness. If you didn't fit in there, give this a try.

Source: Google

★ 5

You get a great workout every time. Every day is different so you don't get bored. The trainers are very motivating.

Source: Google

★ 5

Great work out, great team, easy to make a habit out of.

Source: Google

★ 5

Love working out at 9Round! It’s a full body workout in 30 minutes. THE BEST! All the trainers are very motivating, knowledgeable and kind. Highly recommend!!

Source: Google

★ 5

Outstanding workout ideas, it really works well you can see results for yourself.

Source: Google

★ 5

Source: Google

★ 5

It’s super convenient, since I can come over at any minute! No strict schedule and it perfectly fits my day. Additionally, friendly staff is amazing and I definitely feel a difference after each workout.

Source: Google

★ 5

Love the work out and the personalized attention by the trainers as you move through each kickboxing and strengthening stations!

Source: Google

★ 5

The staff is super well-rounded—some come from fighting background, some from training, or a mixture of both so you actually learn how to kickbox while getting an amazing workout too!

Source: Google

★ 5

Challenging and fun workouts that are different every time. Kind and sincere trainers keep you encouraged and before you know it 30 minutes are done ☑️

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Love this workout and the trainers!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Love the workout and staff so much! and Caiti is a kick ass trainer!

Source: Google

★ 5

Source: Google

★ 5

Love the workout. Great trainers!

Source: Google

★ 4

Nice!

Source: Google

★ 5

Fantastic staff who guide you through a 30 minute total body workout that changes every day. The program is great and the staff rocks.

Source: Google

★ 5

LOve this gym!! I wanted somewhere I could go to with my fiancé and for him to feel motivated . Because it's coed and it has some boxing and a variety of workouts - we fell in love with this gym . We have been going for a year now and feel motivated ! I love how you don't know what each work out is going to be each day . The trainers are right there to keep you going so you make your time there worth it !. Location is everywhere and growing . Thanks 9 rounds , Sunnyvale Walnut Creek ! 👊🏼

Source: Google

★ 5

The owners and staff and 9round Sunnyvale in Walnut Creek are AWESOME! They know me by name and I am greeted with positive energy anytime I walk into the gym. The trainers kick my butt every workout and the best part of it all is that it takes only 30 minutes of my day! Every time I feel like giving up the trainers always push me and motivate me. I have been a member at every gym possible around the east bay....this BY FAR IS THE BEST!!!! I actually look forward to seeing Manny, Angie, Susie, and Gabe on a daily basis. I would recommend this gym to everyone I know no matter the age or size!

Source: Google