★ 1

Canceled my membership back in October month later they are still charging me. I call no one picks up the phone,I try to walk in during business hours and doors are lock. Do not come here and if you try to cancel your membership they will do the paperwork and not process it. Terrible business

Source: Google

★ 4

I wanted to give this 5 starts, but the guy that works on the weekends is lazy. The Hispanic guy that works the weekdays is very hard working and keeps that place super clean. The younger guy that works the weekends sits and watches TV while the gym is out of cleaning towels, bathrooms are dirty, and equipment is all over the place. He needs some coaching.

Source: Google

★ 1

Had an appointment to tour the gym and nobody even showed up. Was actually interested in becoming a member too. Quite disappointing. I got there 10 minutes early and stayed 10 mins after my appointment was scheduled for and still no employee showed up.

Source: Google

★ 1

The staff hours are more of an aspirational sort of thing. You should call first as they don’t really open on time if you are looking for a daypass or membership. Of course, if you’re already a member, you can use your card to get in.

Source: Google

★ 1

The facilities are clean and machines are great for most gym goers.
Prepare for having to cancel your membership. I moved and when I called to cancel I was told I needed to come in person or email request. I've moved so of course, I emailed requesting to cancel my membership. I never got a response. I then went through anytime fitness website and was told I needed to mail in my key fob and fill out a questionnaire.
I decided to make the trip to the gym to just cancel the membership in person. I was given the same questionnaire and noticed at the very bottom before signing that I would be charged an additional 30 days. Mind you, my access to the gym (key fob) was now turned in. When I asked why I would be charged an extra 30 days when I no longer have access I was told, "that's just our policy."
I did not sign the questionnaire. I would not recommend this gym solely based on the cancelation run around/last minute money grab.

Source: Google

★ 5

Source: Google

★ 1

cant even get the price of membership without them asking for personal information and signing up

Source: Google

★ 5

Love this gym and the proximity to our house! Cardio, machines and free weights are all here! There is also an area for core work and stretching. Clean locker rooms with a shower if you need it. Three flat screens that usually have ESPN and FS1 on if you want to catch up on sports. It’s perfect for me and my wife.

Source: Google

★ 5

Great gym nice equipment. Normally not super packed. Very clean changing rooms and showers

Source: Google

★ 5

Highly recommend! Staff is very kind, machines are always available, and the gym is always clean! It has gone through a lot of major renovations in the last few months and added plenty of new machines!

Source: Google

★ 5

This has been my go-to gym since I moved to Concord in 2018. Spacious. Clean. People are friendly and bottom line, gets the job done for your fitness goals. Front office is very communicative, sending out emails and responding to them. Won't go anywhere else.

Source: Google

★ 2

Weird sales scams.
Let me save y'all some time and effort and math.

-First off they charge double what most other gyms that I've been to charge.

-Secondly they want YOU the member to pay for SECURITY.

-Thirdly they have an "enrollment fee". Lol either you want me to PAY YOU for putting my name and info on paper which you'll probably also use to data harvest/sell/transfer

Or you want me to pay your bills

Or you want me to pay your business profit separately

Or you want me to pay your sales ppl's commissions.

Neither of which should be he customer's responsibility.

It's called a business. Charge your members or customers an honest price and honor it. Work out your sales profits and expenses on your own.
Enough with sales gimmicks and tactics. $1 special, please stop it.

Source: Google

★ 3

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★ 5

I'm visiting from far away however if I lived close this would absolutely be my gym! Clean, well stocked, comfortable and perfectly set up. Feels great to work out here! Kudos to ownwer/manager. You've done a great job!

Source: Google

★ 4

Perfect atmosphere. Quieter so I can actually hear the podcast I'm listening to without competing with background music. All of the equipment and space I need to complete my workout and stretch/roll out.

Source: Google

★ 3

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★ 5

I have been training with Gabby for about a year. I like how they offer 30 min professional training sessions as well as 1 hour. The anytime fitness app makes it easy to connect with your trainer for questions or scheduling changes. The employees as well as members are all really nice and supportive

Source: Google

★ 5

Have been a member for 15 years off and on, this place truly let's you go at anytime of the night or day to th3 gym you just scan ypur key and you gor access, showers restrooms, they are a little smaller but it pays to have the gym to yourself the manager is seriously out of this world nice, and will help you out any way she can, seriously great staff here, it's cool because you get to have more privacy and room to hot all the machines and weights, is just more private and secluded which is great to say the least.

Source: Google

★ 5

Source: Google

★ 5

Clean and friendly environment with everything you need for good workout.

Source: Google

★ 1

Very uptight atmosphere for me they complained about me pep talking to myself and singing.
Left a sour taste in my mouth I canceled my membership I wouldn't recommend a place to anybody unless you like working out in a library
Did not feel like family at not my family anyways

Source: Google

★ 3

The equipment is broken.

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★ 1

This place is GARBAGE! Stay away from it!!

Source: Google

★ 3

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★ 1

The worst customer service, find another gym. They never respond to emails I would definitely not use this location because all they want is your money and couldn't really care about you

Source: Google

★ 5

Great gym with a very smart and efficient staff that actually brings results. They are realistic while still being nice, honest, likeable, and courteous. Ive been to multiple A.F. around the country and i give this one credit as the best because its got an overall mixture of the right gym culture and wants to improve you and the facility while having a good workout community that comes to get results.

Source: Google

★ 2

Annoying female trainer made me feel super uncomfortable by following me around staring. In the middle of my workout she put my weights away without saying anything to me. Most machines had somebody sitting on them, she said nothing...I left in the middle of my workout. Total waist of time.

Source: Google

★ 1

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★ 5

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★ 5

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★ 5

How I can join this gym ..

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★ 5

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★ 5

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★ 4

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★ 4

I'm able to get in early an do my routine. Clean functional gym. I travel the U.S. and this is by far the most well kept fitness club I've been in

Source: Google

★ 5

Great customer service provided by Alec

Source: Google

★ 4

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★ 5

Awesome gym. Clean. Big & not overcrowded! Also In a good area! The bathrooms were nice and clean and good showers!

Source: Google

★ 5

It's so cool to have your own key. Security is a great feeling.

Source: Google

★ 2

I almost wasn't gonna say anything but something caught my eye at this location and I feel compelled to bring it up. I actually had a pretty good experience working out here: the premises are clean, quarters aren't cramped, good variety of weights and machines... But as I was leaving I saw a sign on the door. It said if you bring a guest into the building, or if you hold the door open for someone who says they're a member and forgot their key, your account will be charged $250. TWO HUNDRED AND FIFTY DOLLARS. I definitely understand the need for deterring unpaid individuals from using your gym. But I've been to a number of Anytime locations around the country and never have I seen such an unnecessarily heavy-handed approach. A $50 penalty, sure. But to know that management has the power of charging you that much for something that could have been an honest mistake (door doesn't close all the way, etc.) or even holding the door for someone you know is a member who just slipped up once and forget their key at home, would make me strongly question signing up at this location. It just shows a strong lack of trust in its members; the Anytime that I'm a member of relies on the rapport it establishes with its members to not let outsiders in, not exorbitant threats. I have never snuck anyone into an Anytime nor do I ever plan on doing so, but this approach bothered me and I hope maybe management can consider a change of policy.

Source: Google

★ 5

Source: Google

★ 5

Over 2 years and 200+ workouts at this gym has me thinking this is the best place to be in the East Bay. This place has two actual power racks and a good mix of everything else. Not crowded in the mornings and private bathrooms with showers are well worth the price. Thank you for being such a great gym. I'm never leaving.

Source: Google

★ 5

Awesome gym, owners are really nice too.

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★ 5

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★ 5

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★ 1

BEWARE: Will not let you cancel your membership. I specifically told them during the sign-up process that I was likely moving out of the area at some point and when that day came I was unable to cancel. They told me to email their home email address to send me a form, that form never came. When I followed up with the manager he was "unable to send the form as he did not have access". They gave me the run around and after two months of trying to cancel I still don't have a form or any resolution. I just get calls from their 1800 number asking me to update my billing and pay them. DO NOT JOIN THIS GYM. And if the owners are reading this, please ensure you cancel my membership.

Source: Google

★ 4

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★ 5

Great gym, great staff, and continuously working on improving.

Source: Google

★ 5

Source: Google

★ 4

I really like Anytime Fitness; never too crowded; machines I need are always available. Sarah & Tim do a great job of keeping the place clean and in great working order.

Source: Google

★ 5

Source: Google

★ 5

Nicely cleaned and compact gym. Has the equipment you need for complete workouts. I can usually find times during the day when I can come in and complete my training regimen uninterrupted. They're picking up business fast though, so there are more times when they're busy-ish. Great for them, but not for me. Most of the staff are nice, but respect your space when you're focused. I LOVE that kind of gym etiquette. I don't talk much at all, because I train quite intensely and usually don't have alot of time (work 10+ graveyard shift). Good atmosphere, good equipment, clean, times when it's not busy. Cardio equipment tracks your workouts, wifi, and some nice occasional challenges posted along with free classes! All pluses there! And now I can move around to all gyms if I need to, anywhere in the country. That's awesome! Oh and thanks for fixing the water fountain. It gives nice cold water for longer now! :-D.

Source: Google

★ 5

Source: Google

★ 2

Cleaning wipes are all empty. No posted wifi password. The machines are all very high-tech and difficult to figure out and have no place for you to put your own tablet or book. I will never return to this location.

Source: Google