★ 5

I’ve been researching gyms for a while, and I think I finally found the one. Chuze Santee is incredibly clean which I really appreciate. The gym manager, I think her name was Sara, was super smiley, welcoming, and genuinely enthusiastic. It made the whole experience feel comfortable from the minute I walked in.

Overall, the environment feels positive, well-kept, and not overwhelming. I’m excited to join and make this my new gym home.

Source: Google

★ 1

NEW AT CHUZE, BE AWAY OF REDWOOD!

I want to warn anyone considering the Redwood Personal Trainer program at Chuze
Fitness.

As soon as you sign up for Chuze, Sara will contact you and invite you for a personal training session. This "invitation" is really just a sales tactic to pressure you into signing up for a 12-month paid program immediately.

During this process, she made promises that were not included in the contract. For example, I wanted to start my sessions two weeks later when my payment would be processed. She told me that if I signed up immediately, I would get the last session for free, but this was not in the contract. She also promised a 20% discount if I signed up on the spot, which I never received.

Additionally, the sessions are not as described. She said it would be a 1-hour personal training session, but in reality, it's only 30 minutes with a personal trainer, and the other 30 minutes are for cardio. The sessions have no clear goal or structured plan, exercises are random, and the Redwood website isn’t functional and even the personal trainer rather to use a piece of paper to write your workouts that they name “work out card”.

If you decide to cancel before the 12 months are up, you are charged a fee of up to $299.99. I froze my account and I am considering canceling, but they also want to charge me for services I did not use, on top of the cancellation fee, which makes no sense.

I discussed all of this with Sara and her manager, Martin who told me that only what is in the contract matters and that any promises not in the contract cannot be honored. I was told I should have read the contract before signing. I was also given a customer support number that never answers.

In short, if you are new to Chuze, stay away from Redwood. They are not transparent, and customer service only exists at the first point of contact. You will end up with headaches and unmet promises. I recommend finding a personal trainer outside this program, you will get better results and stress free.

Source: Google

★ 5

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★ 5

Excellent gym operators; good variety of clean and well maintained equipment. With a friendly and helpful staff. A good choice for anyone looking to start a gym based fitness program.

Source: Google

★ 5

I went in originally to scope out the place and get a feel for the atmosphere and get information, I was welcomed by staff everyone was extremely friendly helpful and informative I actually felt comfortable I love the fact that the Santee location isn’t overwhelming The machines are always kept clean and they have a huge variety They also have recovery stations and options , the people are polite Everyone is doing their own thing at different stages No judgement super friendly I then signed up shortly after that I was offered a consultation with Redwood for a trainer I decided to proceed with a trainer Sara Mills is an utmost caring professional and trains you hard she pushes you further to your transformation not only physically but mentally in such a positive direction I definitely recommend this place and all its staff If I could give me stars I would !!!!

Source: Google

★ 5

I love this place! Everyone is friendly and I never feel judged or self conscious even though I am just beginning my fitness journey. I have the best trainer, Sara. She pushes me in the best way. She works me hard but listens, cares, and knows when I've reached my limits. Sara is an absolute joy and makes working out fun!

Source: Google

★ 5

Great equipment selection, friendly customer service, affordable price, never too busy no drama. Love getting my work out here 💪

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★ 5

Love it
the staff is friendly and amazing

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★ 5

I recently signed up for personal training at the Chuze Fitness Santee location and at first I was hesitant but I am SO GLAD I did it!! My personal trainer Jeff is amazing and has taken the time to answer all of my questions in detail and has been so patient with me!! Sara has been amazing from the beginning and has always immediately gotten back to me with any questions I have and has a wealth of knowledge!! She is walking me through all of my nutrition goals!! I really feel like I have a team of people supporting me on my fitness journey!! Even the clients here are friendly!! Thank you so much Sara & Jeff and all of the Chuze staff!!

Source: Google

★ 5

Staff is always so friendly and helpful. And the gym itself is the cleanest I’ve ever been to!

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★ 5

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★ 5

Chuze is the best gym for the best price in Santee if their hours of operation work for you. They keep this place WAY cleaner than Santee 24 hour fitness. They have everything you need and the equipment is very well maintained!

Source: Google

★ 5

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★ 5

I like being great 😃 hello right from the start and a good bye when I'm leaving very professional and it makes me feel happy... Very clean atmosphere and bathroom smells good so I'm very happy with my experience yesterday! 💯% I love the sauna and the hydro message no wait time yippy

Source: Google

★ 5

It's a great, coat effective gym that changed my life. I feel better after a session at chuze, and knowing the community values cleanliness is very inviting.

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★ 5

Excellent staff very clean. Great cardio classes along with machines and free weights.

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★ 5

Perfect location! It has all of the necessary equipment to get in shape and the staff are extremely helpful. The showers are clean and the hours are perfect.

Source: Google

★ 1

UPDATE SEPTEMBER 26, 2025:
THE EXACT SAME ISSUE HAPPENED AGAIN. ANOTHER TREADMILL ABRUPTLY STOPPED. Chuze claims to be addressing the problem but they are obviously not doing a good enough job. I will use this review thread to keep a PUBLIC LOG of every time this has happened to me.

Original Post:
I’ve been a member at Chuze Santee since 2018. For the most part, it’s been fine—friendly staff, decent equipment for the price. But the treadmill situation is absolutely unacceptable and has been for over a year.

Every single treadmill skips with each step, lags behind the input speed, and worst of all—they randomly shut off while you’re running. Not slow or gradual—just an instant, total power cut. The screen goes black, the belt stops dead, and you’re left stumbling or nearly falling. It’s dangerous. Someone is going to get seriously hurt if they haven’t already.

Just today, I got on a treadmill, set it to speed 7 (well below max), and immediately felt it skipping. I moved to the one next to it—same thing. Three minutes later, the treadmill completely shuts off mid-run. My knees locked up, and I nearly face-planted. I was lucky. Someone else might not be.

I’ve been complaining about this for over a year. I write down the exact date and time every time I talk to staff. And every time, I get the same canned response: “We’ll have maintenance take a look.” Nothing ever changes. It’s not one machine—it’s all of them.

The only reason I even keep coming back to use the treadmills is because after I complain, they sometimes temporarily get better—like maintenance does a quick fix and calls it good. But a few days later, the same issues are right back. It’s a cycle of patch jobs and empty promises.

This isn’t just poor maintenance—it’s negligence. Fix the treadmills before someone ends up with a blown knee or worse.

Source: Google

★ 5

Equipment is very well maintained and when it breaks, it is put out of use. I absolutely love that. Shower heads in the men's bathroom are a bit finicky, however everything else seems pretty good

Source: Google

★ 2

Pros: clean, seen most people wiping down equipment.

Good assortment of circuit/cable based equipment (Though not a fan of the brand as it feels awkward/ low end).

Good selection of classes

Well ventilated

Gym goers seem respectful and mind their own

Cons: Traditional weight room area is extremely cramped/small. One of the seats is awkwardly placed where you can't see yourself in the mirror to check form.

Several times wipes were out without any staff coming by to refill.

Staff are hit or miss. Specifically mid day. There's a chick with glasses kinda husky who seems bothered if you ask a question, dosent welcome you in, seen overly chit chatting with other employees/gossiping. Didn't leave a good impression as she also never gave me a tour on my first day.

Source: Google

★ 4

My baest gym. I 1st enrolled in 2015. Very nice, clean place. Always recommend it 👌

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★ 5

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★ 5

Has everything I need and friendly staff

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★ 5

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★ 1

I finished a Mike K class today feeling indignant. First, I arrived at his class exactly 5 minutes late because the parking lot was super full, and it took a while to find a spot. I walked in and headed to the treadmill so as not to disrupt the class. When he finished talking to a student, he walked over to me. I said good morning, and he immediately told me I was 5 minutes late and that next time I wouldn't be in class. I thought it was rude, but I apologized and said I understood. Since my English is intermediate and my stereotype is Latin, it's pretty clear I'm not American. I don't know if he realized by my accent that I'm Brazilian (many people can tell), but at the end of the class, when everyone was stretching, he was again extremely rude, mentioning that American football teams were going to play in Brazil in a dismissive tone and that he hoped the next team would play in Europe. If I spoke more fluent English, I would definitely ask him what he knew about Brazil to belittle the country the way he did, because I'm sure he knows almost nothing, and regardless of his opinion, he has to respect the people there. It was my first and last day in his class.

Source: Google

★ 4

Too many people sitting on the equipment while using their phones. Also people overdoing it in wiping down the equipment.

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★ 5

I love the friendliness of the staff as you come in and out of the club. I personally enjoy the various classes and instructors. I love the hydro massage and sauna. And the club is always clean great job!

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★ 5

Friendly and clean gym with a relaxed atmosphere.

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★ 5

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★ 5

The best and the customer service are so nice Special Bridget at the reception always smiling and kind

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★ 5

Friendly and caring staff! Sawyer is awesome and goes above and beyond.

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★ 5

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★ 4

Is a very good gym ,but there is not swimming pool or steam room or sauna

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★ 5

The facilities are clean. Especially the locker room and group exercise floor. This is a big win! I also go to 24 hr to swim and their facilities are very dirty and gross. If it wasn't the only option for indoor pool I would never go there. The Chuze staff is very friendly and helpful. They always greet you when you enter and leave. I appreciate this and always feel welcome when I come in. The 24 hr staff either ignores customers or are rude and generally unhelpful. Also, love the hydro massage chairs!

Source: Google

★ 5

I really like this gym, it’s clean, the equipment is fairly new or in good condition. Definitely you get more for your money, I believe.

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★ 5

I LOVE Chuze. All the facilities are immaculately clean. Staff is very friendly. Equipment always seems to be WORKING and in good condition. If I had a wish list, I would wish that all locations were open at 4am Monday through Sunday. I wish each facility had the same "type" of equipment...for example, the Mission Valley location has two stand alone cable machines BUT the Santee location has none. Dumb bells that go up to 100 lbs would also be nice. Overall, great value for all the amenities, especially tanning and Hydromassage. Can't say enough good things about Chuze.

Source: Google

★ 5

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★ 5

Awesome gym

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★ 5

Katie, Natasha, Bridgette, Cristina, Nate , and Jacob have always provided an amazing experience. Great customer service and attention to detail. They make Chuze Santee the best Chuze in San Diego.

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★ 5

Great Place to Start you journey to a new you !!! Thank you

Source: Google

★ 3

Not the greatest. Not the worst. All levels of fitness so you won't be intimidated. Nice, modern equipment but hard to gain access to the cable machines as EVERYONE revolves their workout around them. Often more texting and selfies being taken than lifting so equipment may be tied up for some time. SOME of the guests believe they are above wiping down equipment. Many do not carry towels. After having been a YMCA member for 15 years which now has the WORST customer service and management, Chuze has been a nice change of pace. I'd recommend it...but I'd rather you join another gym to keep the crowds away 😉 Edit ** Was told there would be some new equipment and layout changes. Currently the logistics of the layout aren't great so some changes would be nice. Current bench press area is too congested. Lumbar Rack Press specifically, could use some silicon spray, in addition to some of the other equipment. Some equipment needs more attention over just a general wipe down for optimal performance. Fingers crossed for some positive change now that rates have gone up. If staff or the GM need some pointers, I'm here to help...Chuze fitness is far from my first gym membership.

Source: Google

★ 4

Chuze have you considered adding a heavy bag or punching bag? I think it would be an awesome addition. Just one wouldn’t take up much turf space, and it could really benefit members who want to mix in some boxing or conditioning work

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★ 3

Horrible parking at this location, couldn’t find a spot and when I did I was late to class! Wasn’t allowed in because it was past the “5 minute window”.

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★ 5

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★ 5

Convenient locations. Clean equipment & friendly employees

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★ 5

Bring back the old schedule 5 AM to midnight, everything else is fine

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★ 5

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★ 5

Outstanding staff, awesome equipment, and an excellent variety of classes to take! Well maintained and very clean which is important as well!

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★ 5

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★ 5

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★ 1

Went to the santee location yesterday evening, had a completely unhelpful experience when trying to inquire about membership. The staff displayed zero customer service, seemed uninterested in showing us around when we asked for a tour, and the person I was speaking with actually just disappeared mid-discussion.

Source: Google

★ 5

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★ 5

I have had a wonderful experience with Redwood Personal Training at the Santee Chuze! I'm finding the workouts to be incredibly challenging, which is exactly what I was hoping for. I'm really looking forward to my upcoming personal training sessions and feel confident that working with the trainers will help me achieve even better results than I could on my own.

Source: Google

★ 5

I love the facility everything is always very clean I work with trainers there and they are amazing I am somebody who was very out of shape having had a desk job for the last 4 years even though I used to be very in shape and they've really helped kickstart My journey I've already started losing weight and now I'm getting toned and they explain how it works because you know we have our own conceptions most of them are wrong LOL but they really explain to you what is going to work especially if you want it to work fast which I'm one of those people and I've been following what they've been saying and I've been seeing results pretty pretty quickly and I'm excited about how my body is going to look in months or a year I highly recommend them all of them are very very personable very nice and take a real interest in helping you succeed I would highly recommend them and the gym

Source: Google

★ 4

Great gym, friendly workers and staff always ready to help and keep everything clean

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★ 5

I tried out the new Redwood PT being offered at the Santee location and LOVED it! They kicked my butt in the first 30 minutes of training! Looking forward to more workouts with them and can’t wait to see my body progress! 💜

Source: Google

★ 5

The staff is friendly and helpful. The facilities are always clean. I only do group classes. The instructors are incredible. I get so much out of every class. I'm very happy with my Chuze membership!

Source: Google

★ 5

Quiet, peaceful and clean. I love it.

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★ 5

Got charged a draft fee for obscure reasons. When asked the reason from the Chuze team, they said that the draft fee was because of the insufficient funds from my checking account, although according to them the payment was processed. They told me that the first time the payment was processed it was rejected, but on the second attempt (it was done automatically according to them) the payment went through. I contacted my bank and they said that the payment was processed without any issues. I believe Chuze Fitness wanted to overcharge me to make more money; maximizing their charged fees by adding the draft fee to the monthly fee.
It is interesting that my checking account only had the withdrawal payment for the monthly payment + draft fee. Bri, Chuze associate, was also not helpful; she said there was nothing that they could do for the draft fee, her attitude of indifference and not caring was absolutely unacceptable. Such a let down.

(After contacting Chuze support email address, the issue was fixed. Thanks to their online presence, they could see my review and fix the issue right away, great service.)

Source: Google

★ 5

Great gym

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★ 3

I think it’s a nice gym(friendly, clean), but it’s always busy.

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★ 4

Great employees just the app is a bit confusing and doesnt really explain what to do for the buddy pass

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★ 5

I like the theater. They have a good variety of movies while working out

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★ 1

**⭐☆☆☆☆ The Gym That Chuz-es to Disappoint!**

Ah, Chuz Fitness—where the equipment is basic, but the customer service is next-level *ridiculous.*

My significant other and I were excited to join after moving to the area. We’re avid gym-goers and signed up for the premium membership, thinking we were in for a top-tier experience. Spoiler alert: We were wrong.

The gym itself? Meh. If Planet Fitness and a hotel gym had a baby, it would be Chuz Fitness. But we were willing to make it work. Our 12-year-old son, a quiet, chess-playing prodigy (seriously, he’s more focused than half the people scrolling TikTok on the treadmills), waited in the lobby while we tried to sneak in a quick workout.

One set of deadlifts in, and BOOM—*Chuz Security Task Force* descends upon us like we just tried to deadlift an entire treadmill. Three employees, THREE, approached to let us know our son was a **liability** simply for existing in their lobby. Was he causing a scene? No. Was he trying to bench press a dumbbell twice his size? Nope. He was sitting quietly, plotting his next chess move while Chuz plotted our immediate exile.

Their grand solution? *Cancel our membership on the spot.* And honestly, we didn’t fight it. If a gym can't handle a pre-teen minding his own business but allows full-grown adults to take 20-minute rest periods while hogging equipment, then maybe it's not the place for us. In addition, they make a point to note that there are “Youth Classes” available on their website.

Final thoughts: If you’re looking for a gym with average equipment, a zero-tolerance policy for well-behaved children, and an overzealous approach to kicking people out, Chuz Fitness is the place for you! Otherwise, I’d recommend literally anywhere else.

Source: Google

★ 5

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★ 5

Always clean and friendly employees.

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★ 5

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★ 5

I have been going to Chuze for years. It's a great place to work out with good equipment and friendly gym goers. Brandon and his staff of David, Jacob, and Nate welcome you and keep the equipment and area clean and working. It's a great place to work out and be yourself.

Source: Google

★ 5

Good location, days and hours; easy parking; variety of equipment; good, hot, clean showers; friendly employees and members.

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★ 5

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★ 5

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★ 5

The friendly staff. I know it doesn't sound like much of a big deal, but when you walk through the doors and you not only get the standard "Welcome" greeting - which is OK, but uninspiring because it often comes across as robotic - but actually make eye contact with the staff and maybe even have a little bit of conversation? Makes all the difference in the world. It's about familiarity and curiosity, a genuine desire to connect. Some of your staff does that and when they do, it makes going to the gym more than just about the workout. It motivates you to workout and keep coming back by turning the gym into a place where friends and family gather - to workout, to touch base, to connect, which is what fitness is all about. Thanks for that.

Source: Google

★ 5

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★ 4

The new seated leg curl machine is nice

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★ 5

Love this Gym. Nice people and nice atmosphere !!!! Nice Machine's and Free Weights.

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★ 5

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★ 5

I love this place. Amazing gym and better people.

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★ 5

The staff at the front desk are great! Very friendly and accommodating. My wife and I use this gym when we’re visiting family in El Cajon. Big gym, lots of options.

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★ 5

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★ 5

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★ 5

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★ 5

Great gym

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★ 4

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★ 5

I just recently joined yesterday. Facility here is absolutely plush, they even have, “Vengo” , vending machines in the locker rooms. Although the mens machines were not working and I was in need of soap and a new headset. I asked one of the front desk personnel to assist me with going into the women’s locker room in order to procure the items I needed. This first rep i spoke with was having back pain from a pinched nerve so and oddly I am suffering from the same issue. Walking could only make this pain worsen, but luckily enough I was able to convince, Brie, a wonderfully kind hearted and reasonable front of house staff rep to assist. At first I tried offering to have her purchase anything she wanted alongside my soap and headset, but she said, “That was kind of me, but absolutely unnecessary!” I gave her my consent, my card and she was off and in less then a minute returned with my much needed items, THANK YOU SO MUCH BRIE! What a wonderful christmas eve morning you've given to me. I am so happy there are reasonable people in the world that help people beyond the scope of their work.

Source: Google

★ 5

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★ 5

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★ 5

Regularly maintained machines. Has all kinds of machines. Friendly environment and staff. Clean locker room and bathroom.

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★ 5

This is the best gym I’ve ever belonged to! Friendly staff, clean equipment, and all the other members are very chill.

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★ 5

Good environment to work out!

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★ 5

A great gym for people of all fitness levels with excellent equipment.

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★ 5

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★ 5

Cleanest gym in Southern Cal. Always has wioes available, and equipment is never down ling if being fixed.

Source: Google

★ 5

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★ 5

Personal are friendly, equipment appears to be clean, all equipment
seems to be in good working order, facility is clean, During different workouts I’ve seen personnel wiping down equipment in a classroom section next to the main gym and in the gym. People at the gym are respectful and most wipe down equipment after using. Staff is willing to confront customers that are hogging a piece of equipment for too long if mentioned to them. Overall great experiences. Have been going here off and on for over a year. My wife and I appreciate this place and the people working here. Thanks for all you efforts. You make a difference. 😎

Source: Google

★ 5

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★ 5

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★ 5

Friendly, clean and welcoming environment.

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★ 5

It's not too expensive.The staff is friendly.I'm usually able to work on any machine that I want.And I love the hydromassage

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★ 5

Algunos días esta muy lleno pero me encanta entrenar allí

Source: Google

★ 4

Clean equipment and clean locker rooms, been twice since I moved out here to Santee and I’ve gotten a solid workout in both times with plenty of choices for machines, calisthenics gear, etc. The only thing I would critique is the space. It’s just a little bit cramped but not too bad 🤷🏽‍♂️💯

Source: Google

★ 5

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★ 5

Great gym. This gym is always clean. Madison is the best Zumba instructor too. The staff is always friendly.

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★ 5

Friendly faces, many ways to work out and always clean.

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★ 5

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★ 5

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★ 5

This is the best gym ive been to in years. The equipment is top of the line and perfectly maintained. Multiples of all machines make for few if any waits. Big selection of freewieghts make it easy to get a complete workout in. Theres also a huge selection of aerobics equipment. The staff has been extremely helpful! Im visiting and only wish my home town gym was this nice!

Source: Google

★ 5

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★ 5

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★ 5

Best showers

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★ 4

Pretty good gym, the weights are little crowded but it’s not that bad. The place is clean and doesn’t stink. It can be busy, but what gym isn’t. My only drawback is some of the front desk staff can be a little dismissive, but for the most part they are friendly and helpful. Definitely not a bad place for the area and the price. It may not be bang for your buck, but it’s better than the other options around.

Source: Google

★ 5

Polite staff and clean facilities. Never too busy or unwelcoming.

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★ 5

Active management, clean, many gym weight equipment opportunities.

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★ 1

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★ 5

This gym is the best it's ever been. Quick full body circuit machines, movies playing in the treadmill room, daily classes and activities. The staff is great and keep this place clean because they see it as their personal responsibility to keep a clean safe environment.

The only problem with this location is self-absorbed gym bros who don't understand you can't take pictures in a bathroom or lockerroom. They refuse to make simple solutions for their own vanity. Maybe clean your own room so you can take pictures there without the bags of hot Cheetos and protein bar wrappers? Why not go out front for your Instagram pictures? Would that look sillier than doing it in a bathroom? Exercise your brain a little.

Come to this great gym behave like an adult and respect safe spaces like the people who work there rather than complain about people doing their job. If this doesn't work for you consider going an influencer gym with fake weights and better light for all the airbrushing you need to add to your insta. Thank you to the staff for not allowing people to film people exiting the stalls.

Source: Google

★ 5

They always greet you at the door , and the Chuz guest are nice as well there

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★ 5

The staff is very friendly and helpful. The facilities are always clean and well kept.

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★ 5

an amazing gym with great amenities, a clean environment, and kind staff! brigette is my favorite staff member who continues to make me feel welcomed and supported at chuze. thanks for all you do!

Source: Google

★ 5

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★ 5

Clean, well-maintained equipment and excellent staff, particularly in the morning.

Source: Google

★ 1

Terrible Customer Service. Been trying to get a hold of Personal but to No avail. I been trying for 3 weeks, left messages at their Headquarters but No avail..as long as they just Keep receiving/withdrawing your $$ everything is fine to them!!!!

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★ 5

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★ 5

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★ 4

Good price good equipment but the the front desk could be nicer

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★ 3

Too crowded. Too much space given to features I don't utilize. Basic program doesn't include the use of a weight scale.

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★ 4

I love the hydro massage after a good workout.

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★ 5

Friendly staff

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★ 1

Over the past few years this gym has changed and not for the best. Bathrooms aren’t clean anymore, the sanitizing wipes on the gym floor are not always stocked, and the employees are constantly quitting. This gym doesn’t like to represent all holidays. The whole month of June they had a very large gay pride flag on the wall in the lobby but when 4th of July came around they literally had nothing on display. As a veteran, I am so disappointed in this company. When my membership is up I will not be renewing it.

Source: Google

★ 5

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★ 5

It is clean and safe. Place to work out at and employ are very helpful

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★ 5

I have always loved Chuze Fitness. I'm 57 years old and have been to MANY gyms in my lifetime. Chuze is overall the BEST gym experience I have ever had, every time. Friendly, clean, organized, large variety of equipment in perfect repair, cool and comfortable (love the Big @ss Fans), not too crowded, sauna, hydro-massage, tanning, affordable, good classes. I love everything about Chuze.

Source: Google

★ 5

This is the best Chuze. This one. Chuze this one.

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★ 5

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★ 5

Chuze Fitness Santee is a great gym (and I've tried almost all of them since 1988). It's affordable, clean, and has many exercise options, classes, and equipment. I also like the extra amenities like hydro massage and tanning with the premium plan. Their staff was always friendly and helpful. I recently moved out of state so I had to part ways, but I highly recommend this gym.

Source: Google

★ 5

Instructions on almost all of the machines, good variation with weights, and just about anything a gym can have.

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★ 5

Clean clean clean! I love this place. The staff is very friendly. I’m not a gym person but I’m trying to build muscle in my legs before my knee surgery and I couldn’t ask for a nicer place to do it.

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★ 5

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★ 2

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★ 5

Chuze is one of the best gyms around. I’ve been to them all and Chuze stands out for sure.

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★ 5

Best gym in Santee . Very clean and friendly

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★ 5

The very best staff anywhere! Very clean facility!

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★ 5

The spot was awesome

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★ 5

My fav gym. Friendly staff and very clean

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★ 1

I have been coming here for about two years and have had almost no issues. However there is one shorter male employee with earrings ( I think I heard his name is Skyler) who has been incredibly rude and his behavior is somewhat inappropriate. My first encounter was when he saw me taking a photo of only myself in the restroom. He got in my face and very rudely told me that wasn’t allowed when no other employee has ever said anything. I’m not the only one doing this…look at the Instagram location and you’ll see nothing but photos from the restroom. During this encounter he paused to compliment me which made me very uncomfortable, especially as we were in the restroom. This employee’s clothing is also quite inappropriate and I have seen him bending over unnecessarily several times. Today I was standing in the restroom when he came in to clean. He immediately gave me a rude look then proceeded to slam several rolls of toilet paper on the counter directly in front of me. He continued to slam doors while he was cleaning and was less than a foot away from me several times within the 5 minutes he was cleaning. I have nothing but great things to say about the rest of the staff but this employee is consistently rude and confrontational. I don’t feel comfortable in the gym restroom when this employee is present given his previous behavior.

Source: Google

★ 5

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★ 5

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★ 5

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★ 5

Good gym. Great classes. Clean gym and equipment. Staff if helpful and friendly

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★ 5

El personal muy atento..
> muy limpio las instalaciones>
> las clases muy puntuales y profesionales
> Hay mucha variedad de clases para escojer y buenos horarios

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★ 5

Great

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★ 5

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★ 5

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★ 5

I love this gym. Team training is my favorite.
I’m always challenged by the coaches to give it all I’ve got.It’s clean and friendly and there is plenty of equipment. Very affordable too.🥰

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★ 5

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★ 5

Love this place.....been a member pretty much since they opened this location. Love the equipment the elliptical is my favorite and they have 3 different types of them and the hydra massage....they offer a lot of classes and it's a great atmosphere. The staff is super friendly and helpful

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★ 5

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★ 5

Friendly staff and clean. Positive gym environment

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★ 5

Great employees very convenient times. Clean areas.

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★ 5

It gets the job done

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★ 5

Esta bueno. Siempre limpio y el personal amable. Solo que es un poco chico y falta algunos aparatos

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★ 5

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★ 4

After using the infrared sauna, the men have to walk through the middle of the gym to get to the men’s locker. It’s awkward if you’re wearing only trunks.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Clean equipment, friendly staff, great amenities and a good assortment of group classes available. Monday evening Zumba classes are my favorite and Hope P is the absolute best.

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★ 5

Love this gym! The staff are genuinely kind and positive every time I interact with them! The gym is clean and has plenty of equipment. I can always complete my workouts here!

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★ 5

Great gym! Clean equipment, friendly staff & excellent classes!

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★ 5

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★ 5

I really enjoy and appreciate this gym. It always smells fresh and is clean and inviting. The front desk crew greets you and smiles at you which just makes you feel so very welcome. The whole workout vibe is like a community where no one is judging you.

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★ 5

The gym in Santee is new and always so clean. I love the circuit training area. My previous gym since 1979 does not have this. I’ve only had my membership a few weeks so I haven’t tried all the amenities. I look forward to using all and taking classes, too. The staff always greet me as I come and leave. An overall excellent place to workout.

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★ 5

Great to experience

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★ 5

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★ 5

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★ 4

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★ 5

Has all the equipment I require for a decent workout. Kept very clean. High caliber of clientele. Awesome friendly staff.

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★ 5

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★ 2

Just got a notice that they are increasing the monthy membership fee from $9.99 to $15.99 (a more than 60% increase), so I promptly cancelled.

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★ 5

I was trying to sign up my bf for a membership online and I was running into problems so I called and Natasha Whitman helped me handle it in an easier way for me. I talked to her several times and she was very patient and directed me in the right direction. I would definitely recommend Chuze Santee

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★ 4

For $9.99/month, this is a great gym. The staff are friendly and helpful. I always see them around cleaning and showing new members around. The equipment is clean and well maintained. Lots of cardio equipment. There is usually a wait for the squat racks, cable machines, and free weight benches. If you are looking to work out for cheap, this is a great option.

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★ 5

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★ 5

Chuze fitness is the best in one of San Diego's finest cities, Santee. Friendly, clean, and everyone is responsible, respectful and taylors to your needs. And if you're into fitness and a movie, they got that too. I highly recommend it!!!❤️

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★ 5

1st gym ever for me. I was intimidated at first not knowing what to expect or what to do. I have enjoyed many classes and bringing a guest with me to the floor. I love that there are all types of body stuctures, not just meat heads or Bay Watch bodies. There are young and old and all in between. The staff is Super Nice. I have been going for almost 5 years now. Great gym at a Great price!

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★ 5

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★ 5

The team training workouts are excellent from beginners, novice to the more experienced individuals, as you have a personal trainer conducting the classes. Although it’s a team activity room, the trainers give one in one assessment of your workout (form) and provide encouragement and feedback. The equipment is always in great condition. They have a sauna, Hydro beds, and tanning booths, which is extra perks and the locker room with showers is always clean. The staff members always seem to be cheerful and have a willingness to assist with any questions you have. They have classes throughout the day starting at 5:30 AM into the evening.

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★ 5

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★ 4

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★ 5

blessed

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★ 5

Very pleasant and helpful staff.

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★ 5

Always very clean facilities and friendly staff!

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★ 5

Great place to work out. The staff there have great customer service.

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★ 5

Chuze is great, always clean and friendly staff! My favorite local gym here in Santee. Plenty of equipment for a solid workout.

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★ 5

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★ 5

Everything about this gym screams SIGN UP.... The price, the staff, the equipment, the classes.... Only down fall is that I wish they had two group X rooms.... Other than that (and that's just me) it's an awesome gym to work out at... Clean and updated!!! :-) And the FRIENDLIEST staff!

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★ 5

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★ 4

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★ 2

Only went to this place 2 times, 1st time was ok as I didn't really look around and just knocked out what I needed and left. Today I took the time to actually look around and noticed a few things.. All the cardio equipment in the "open gym" is matrix, matrix treadmills are made for midgets and for really tall people are hard to walk on due to the arm bars being too low. The good treadmills with the upper hand holds are in the "Group exercise room" which is off limits apparently as i went in when there was NO CLASS and oh here cause some employee and he kicked me out of there... Also this gym only has one pulley system and in a gym that size you need more than 1, they focused too much square footage on the turf areas which is very niche area.. They have all there machines literally on top of each other.. there is no free weight military press, there was 1 assisted motion military.. the free weight area was so small it was laughable .. Whomever designed this gym and other CHUZE fitness gyms needs to go to texas, go into any GOLDS gym and Learn how to setup a gym properly ... Glad i'm only on a 1 month membership.. Oh and unlike other gyms *24 hour, la fitness, golds, planet fitness* Chuze tries to tie you into a committed membership with penalties... only a moron would sign that contract

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★ 5

Cool clean friendly helpful staff

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★ 1

I signed up for the MORE membership during the summer sale. Was informed that my account didn’t sync properly and would be cancelled. I’ve been charged worth $110 for the fees and the membership although I was told it was cancelled and hence inactive. Took 5 days for a response and I was charged the cancellation fee although it was meant to be “waived” according to the document I received. Lack of communication and needs their system updated properly.

Edit: I’ve seen some past reviews from years ago even say that this has occurred as well. Overall terrible for both parties to go through the hastle instead of sticking to what is initially stated.

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★ 5

Totally rad gym . Friendly and clean !!!

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