★ 5

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★ 1

11:30 am Bright day light and my truck was vandalized in the parking lot of City sports: there is cameras all over only for me to find out that they do not work. If you are a member be aware of this incident, hopefully it doesn’t happen to you or worse if someone gets hurt physically there’s no point on having a security equipment that doesn’t work.

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★ 5

So far so good, been a few months. The place is clean. As far as equipment goes, it has squat racks, barbells, free weights, machines, cardio equipment, racquet ball, basket ball, swimming pool, sauna, hot-tub, gymnastic area, boxing area, it has it all. It is also pretty, when one enters, one find it airy and wide. I have to say I find it much cleaner than 24hr fitness.
The only issue is their business hours. Their schedule is short in the weekdays and weekend. I am used to the beloved Planet fitness across the street where am still a member there. just in case I am keeping my beloved planet fitness membership, although so far CitySports is working for me. If Planet fitness had barbells one can squat and bench press with as free weight, I would have stayed there forever. The fee is $45 @ city sports vs $10 for planet fitness.

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★ 3

Usually pretty good experience but for 4 weeks now the hair dryers are working on very low as someone disabled high on all of them making them unusable. People are lining up to dry their hair which usually takes minutes but now each person takes like 20 min on low speed with low heat.
The "management" is aware of the issue for 4 weeks now what people are being told, but nothing is happening.
I would have given it 4 or 5 stars but I might go to 2 stars if that doesn't get fixed.

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★ 1

La verdad estaba entrenando en otro en Richmond el cual era muy limpio y llegar aquí y ver esa suciedad las zonas húmedas dan miedo meterse por una infección no me dieron ganas de continuar con citys creo que cambiaré de gym

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★ 2

The gym itself is a fine experience. I enjoy it more than a planet fitness or 24 hour. I do think their needs to be more focus on cleanliness over all as there are no wipes in the free weights area to wipe down and clean equipment.
I have taken the personal training at two seperate city sports . Emeryville/ Berkley and Fremont .
The head trainer / person in charge makes all the difference in the world . John at Fremont's absolute disrespect for the equipment in his space as well as potential clients reflects poorly on the gym and creates a terrible environment for his trainers . (This is my opinion not that of any of the multiple trainers I worked with)
I have seen him with new clients who perform terrible technique that could end up hurting themseves.Meanwhile as they are performing something that clearly is uncomfortable he shouts of "the count" not watching them at all , choosing to wander the turf floor like a absentminded drill sergeant. John also throws and drops weights in the training area leading to damaged kettlebells (that shouldn't be ever dropped on the floor especially a concrete one only cover by a thin turf) and other damaged weigths that the personal trainers under him have to use for their own clients.
This hasnt been a 1 time thing either . It has happened over several months even before I started the personal training program. (I delayed stating due to not wanting to work with him.) I am happy to say he doesn't actually train anyone . If he did there would be far more injuries at this gym .a man that doesn't respect his work place shouldn't be in charge .

The other trainers who I have seen actually train are thoughtful and careful with their clients minus John I think all the trainers are WONDERFUL cant praise them enough .
I have worked with 2 trainers each working with my previous injuries and helping me achieve my goals. I have observed other trainers working with their clients very positively . It is heartbreaking to see their "leader " behave in such a way when every one else is good eggs.

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★ 1

Always dropped phone calls. Even after phone up. Do you have separate saunas for men and women?

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★ 5

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★ 1

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★ 5

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★ 1

There was an asian lady that was literally the best. But today’s experience with the front desk (2 people) was overall poor and made me feel uncomfortable, I already stopped my membership and will be signing up elsewhere.

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★ 5

Clean gym, the staff are great. Prefer this over 24 hours fitness. Enjoy the cycling class with Rick + Weights.

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★ 4

Clean, spacious, doesn’t feel as crowded when crowded. However, The dumb bells are NEVER racked correctly. Also for some reason whoever is in charge of the music loves the song Houdini from Dua Lipa. I’ve heard like 4 times while working out.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 2

I've had incredibly frustrating experiences at City Sports in Fremont recently. Twice in the last two months, I've shown up on a Saturday morning, only to find the doors still locked well past their posted 8:00 AM opening time. Both times, customers were left waiting outside until someone could "get a key" to open the store. This is a huge inconvenience, especially for those of us trying to make the most of our limited weekend time. It's completely unacceptable to waste people's time because someone overslept or simply forgot their key.
On top of the inconsistent opening hours, if you're planning to play racquetball, be aware that they only have two courts. This often leads to significant wait times, making it even harder to get a decent game in.
Overall, the lack of reliability and limited facilities make for a pretty disappointing experience.

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★ 5

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★ 4

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★ 1

Jacuzzi,spa, has been out of service 3 out the last 4 months. Kids from swimming class, are always using the showers. It's July 9th 2025 the Jacuzzi ,-spa has been out of service the whole month and they are just now calling for repairs

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★ 4

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★ 1

Worst gym ever

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★ 5

Trevor is definitely my favorite worker. We weren’t able to go for our week trial but overall we were satisfied with the tour, the equipment, and the environment there. Once I have the time, i’ll be going back!

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★ 5

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★ 3

Edited 6/10/25
This gym has been renovated a year ago to have the sled and a general area for fitness training on a artificial turf
Which is great . The rate I’m paying for two years ago remains the same but there is a yearly fee that comes with it .warning that personal training comes with a 1 year contract. I done it and was not impressed that trying to leave it after the one year was over the manager has sales tactics to convince me to keep it.

There’s honestly pros and cons to this gym, Fremont city sports have workers cleaning constantly, good and lots of equipment to use but the monthly for a new person is a joke , 34.99 plus $99 initiation fee this place includes a sauna, pool /hot tub and basketball courts plus equipment. Front desk receptionist need work they don’t really give good customer service

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★ 5

This is an exceptional club. It has the best layout and amount of equipment. It’s great having so many squat racks.

The only area for improvement is the personal training area, have its own dedicated dumbbells. There are often quite a few unused dumbbells in the personal training area that I’ve needed to use, resulting in the dumbbell racks looking rather empty.

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★ 1

Some weird hydraulic type machines. Not like other city sports. These i saw at cheap crunch who charge $10/month no enrollment fees

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★ 3

The fees keep changing for "us, the constant calls,paid $80 for family plan,then after one week,asked to pay for me alone at $80 bucks again,thought I liked coming here,now I see the ball and chain connection,looking for new and not so judgmental nature

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★ 5

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★ 3

Weekend hours are really in convenient, ends at 8:00am for Saturdays and Sundays. I had to cook for dinner and then came back home to eat after 8:00pm

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★ 5

Pretty clean and friendly. Yoga class is awesome!

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★ 5

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★ 1

This gym sucks. I’ve been going here a year and I only hate it more by the day. I pay $39/month and they made me ask the manager for permission to use a kettlebell.

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★ 4

The only bad thing I got to say about this place is the silly and bothersome marketing calls you get from these guys:

"Hey person name, did you sign up for so and so? You didn't? Well in case you didn't know (INSERT MARKETING PRICE HERE)"

Be mindful if they try pulling that in you

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★ 1

The store is NOT trustworthy, especially the manager/director.

I experienced a few incidents in Fremont, farewell location when I signed up the membership. I'm just sharing one of them here.

The front desk people (at least two) and a representative named "Sam" told me that I could join my friend's group with discount price. The second day, when I went to the manager to sign up, he told me that I couldn't join my friend's group. We must sign up at the same time to be able to join the group. Even if they can sign me in the group, I couldn't get the discount, I still need to pay the regular price $39.99/ per month.

On their website, it says "you can add on up to 3 friends". What does "Add on" mean? Does it mean "must sign up at the same time"? Also My friend told me that one representative told her explicitly a new friend can join her group with a discount price.

But the manager/director didn't give me the benefit because they knew I must sign up due to my dance club chose the club as practice place.

What the sneaky people! If I had a choice, I wouldn't sign up there. Avoid there.

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★ 5

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★ 5

A good place to work out.

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★ 1

They charge $10 monthly for freezing the membership, was never told anything like this when signing up, in fact I was told by the stuff that it would be very easy.
I wish I could give 0 stars.

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★ 3

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★ 2

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★ 5

Great club. Lots of different equipment.

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★ 5

Man I'm excited nice place good vibe awesome people who work here ... front desk lady is super cool... my trainer is super cool... the new manager actual cares about good customer service... I like how it's ran all in all.... I'm 316 pound female... going into a gym is scary.... scared to be judged.... but I feel relaxed here

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★ 5

Excellent

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★ 5

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★ 2

This horrible place opens late on ny eve but did not update their profile lame.

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★ 5

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★ 2

I have been going to this gym for years and the bars are always missing on benches.

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★ 5

many naked old men in the bathrooms. still the best gym in the area. cardio is all away from weightlifters thank the lord and there's actually a pretty good variety of machines, dumbbells, and bench presses and stuff. also there's a pool with like 3 lanes, not a bad pool but not a good one either.

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★ 5

This gym is awesome very clean and good environment. The staff is also very cooperative and respectful. Great equipments everything is good. I recommend to you join this gym if you are planning to join a gym.

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★ 5

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★ 5

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★ 4

Gym probably gets more hate than it deserves. I've been to almost every commercial gym in the area and this one is pretty much the same as every other gym. Some equipment is often broken, but they have plenty of power racks, Multiples of common machines (Pec deck, leg press, etc). Also their membership perks are some of the best.

It's not my favorite gym, but it's still up there in terms of commercial gyms. Yes, this place is ALWAYS packed, but so is every other gym in the area.

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★ 1

horrible gym and horrible staff

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★ 4

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★ 1

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★ 3

Better than most gyms in the sense that it's clean, has ample exercise equipment, friendly staff, decent and respectful members, and has plenty of parking if you don't mind risking a sketchy parking lot (you'll know it when you see it). Everyone's big gripe: there's always a good number machines that are out of order, or if it's working has an arm pad or seat cushion blown out from overuse. It could be small crack in the upholstery but enough to hurt the back of your knees or it could be completely destroyed but for some reason it's not "scheduled for service" (you'll see that sign A LOT). They could be sitting there for weeks waiting to be fixed and members just have to put up with it to the point where it becomes the norm, which imho is ridiculous and unacceptable. It's sad to see the look of disappointment from visitors when they see the state of disrepair these thousand-dollar machines are in. I've been to other City Sports clubs and they don't have the amount of broken down, needs new padding machines that this one has; what's going on? Is there just one beaten-down, overworked maintenance person doing the rounds? And now let's talk about the water pressure in the men's room faucets. It's a shower spray that is so absurdly weak that it will take about an hour to wash off the soap from your hands. The club in Union City has a nice, healthy gushing flow that could fill a bathtub in 2 minutes; WTH? I can't speak for the ladies locker room but I'm guessing it's the same. Ladies, can you please confirm? Would I recommend this gym to a friend? Not this particular gym. Check out Union City and Hayward clubs first but it seems from photos there it's also an ongoing problem with equipment maintenance. Only you can determine what's best for you and what you're willing to put up with. Good luck and stay active.

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★ 5

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★ 3

Been coming here for about a year now. Management if you see this. Please proactively maintain your equipment. I have seen every single cable machine broke once, and three late pull down broke once. Now recently two of three broke together.
I rather not be the one using the machines and it breaks on me and get injured. Repairs take forever. Cushions need replacing etc. Do you have a suggestion box anywhere?

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★ 5

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★ 4

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★ 3

Have you ever been cruising on the interstate and BOOM...a bunch of oblivious old people on mopeds hop in each lane and slow everyone down?

That's what it's like to lap swim here.

The rest of the gym is great!

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★ 5

Nice place

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★ 3

It's a nice location cleanliness is a hit and miss. I see people don't even wash hands and then use equipment that is gross

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★ 1

Watch out for sales guy Victor. Pretty good at being incompetent.
He ll try to sell you the membership and has no clue what the club rules are.
He is just trying to meet his sales target and use you a number and not really helping you out.

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★ 5

I only used the gym for 2 days but I liked it.
They have like 5 nice squat racks and seems like well maintained gym.
I go in at 5am
Good location

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★ 5

Too good. Everything is perfect. 👍🏻👍🏻

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★ 5

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★ 5

large parking space and inside is large, clean with lots of equipment

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★ 5

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★ 5

I’ve come to this gym for a while now, and can’t seem to find better ones in the area. The janitorial team during the week are the ones who really put in the effort to keep the the gym looking up to par. I do wish some machines that have been out of service for months could get fixed, but I maintain with other machines & lifts.

El equipo de limpieza son la mera cosa! Gracias por todo lo que hacen! Especialmente a Adrian que me hecho una gran mano hoy!

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★ 3

I been here and the one on Cherry in San Jose. This one is dirty, nobody puts dumbbells back. Including trainers. SJ much better. There is a lot of things that need work. Doesn’t seem to be well kept.

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★ 5

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★ 4

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★ 3

Nice gym. Good equipments. But they definitely need more low row equipments. Not sure why they removed the previous ones. Now they just have one low row equipment and it’s always occupied and doesn’t matter whether you come early morning mid afternoon late evening during weekday or weekend. Plus people are just on the phone and I just wish they are more considerate. This is the only disappointing thing in the gym but still a significant one..

Update: my request to management please get more low row machines. It’s always occupied. I came in middle of work week and it’s still occupied.

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★ 5

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★ 4

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★ 5

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★ 4

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★ 3

Gym is generally well equipped and the staff have been nice. It's a convenient location for me and I like working out here.

That said, my main beef with this location is the men's sauna is nasty. I've been going to many City Sports Club locations in the Bay Area over the last year and this one is always the most dirty and gross. There's always garbage on the floor so I don't think it's cleaned regularly. The floor tiles are broken and disgusting; they really ought to be thrown away and replaced. All of this is extremely risky because it can lead to mold and other harmful fungus. I don't know if there's any in the sauna right now but I wouldn't be surprised!

Please do a deep clean and refresh of the sauna!

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★ 1

There is an employee who is very rude and of Asian origin. They treated the trainee not well. I went today and put the scans on and then I went back to the car because I forgot something and the rude young man told me to close again. I told him a minute ago I put the scans on and he told me I didn’t remember you. This is not good treatment and I am very upset about this. Rude person

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★ 1

Very bad experience with them

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★ 5

I have been a new member here for about 2 months now .The staff is friendly helpful & professional .The facility is super clean they are cleaning all day long everytime I go at all diff times .The showers do get a lot of hair on the ground at the drains when they are busier but it's not a big deal .The other members I swim with are pleasant and friendly .

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★ 5

This is the best gym I have ever been too the customer service is out of this world. you got to go here you won’t be disappointed.

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★ 3

Equipment breaks down all the time. Never can get a good sesh in.

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★ 5

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★ 1

Don’t waste your money here, especially if you have to training at night, really dirty, not enough equipment and they are always broke and they take forever to fix.

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★ 1

Really bad gym, super dirty, equipment always broke or missing, people don’t organize the weights, there’s dumbbell everywhere on the floor, nobody put it back on the the manager don’t even care.

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★ 1

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★ 4

Gets the job done although now people don't put the free weights away or the trainers take them and don't put them back

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★ 5

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★ 1

Everything is scheduled for service

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★ 2

Not clean... friendly staff.

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★ 1

I would like to give negative stars, I came here to explore the place with a guest pass and they made me to wait for more than 30 mins and the sales rep still did not show up. The person at the front desk is not so responsive and the lady don’t know on how long I should wait to get hold of sales rep, bad service I would not recommend any one here and never join.

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★ 5

Convenient and gets the job done. Clean and accessible

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★ 5

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★ 5

Love this gym, it's huge and well equipped. Best part of my visit was the friendly staffs.
Thanks to Chris S. for hosting me. Will definitely workout here again when i visit next.

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★ 5

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★ 5

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★ 4

Nice. welcoming. affordable. Not an extensive offering of group classes or many time slots/days as options but good for a person of my frequency (aiming for 2-3 group classes a week)

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★ 5

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★ 5

They have free dance class, I love the vibe and the teacher, checkout their their website for more details

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★ 4

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★ 4

Newer equipment than the other gyms in the area. Warmer pool and better jacuzzi. Music is not as loud as in a 24hr fitness.

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★ 5

It’s good

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★ 4

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★ 4

Great gym! We've been members for over a year.

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★ 4

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★ 5

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★ 2

Good assortment of equipment but gonna knock this place down some stars for the fact that no one at this gym puts away their weights properly. Go to any other city sports and you'll see the weights properly racked. In this location, no one cares and puts away 100s where the 5s are, the 40s where the 20s are. It's frustrating having to search for a matching set and it's symptomatic of the fact that the staff does not enforce basic gym etiquette. Some dude had the gall to be offended that I was about to take one of his barbells when he was curling directly in front of the rack. You can't claim all 8 barbells to yourself and then NOT use it the entire time . Smh.

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★ 4

Good place to work out. A bit crowded weekday afternoons.

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★ 3

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★ 4

Club is really good.. I usually workout in morning and there is this dude who always hogs machines.. ( he is not using it at the moment and is using another machine but blocks this machine as he will use it later. I find it so annoying. I told the person at desk to tell the guy that he can’t do that.. as others need to use it and we don’t have all day to spend at Gym..they didn’t not they’ll anything to th guy! So disappointed

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★ 3

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★ 1

I have been coming to the gym from almost 4 years. I don’t know what happened recently too the the staff. Today i was using personal training area. FYI- you can use it if the trainers are not training any candidates or there are hours displayed. I don’t like troubling anyone so i try to use when i can after training hours. alas today, one member of the staff when i was using it came to me and told me to go somewhere else which is absolutely fine I didn’t mind but his tone was way beyond rude. He was behaving like a jerk. You can be a little polite i am not gonna run away with your machines bruh. anyways will explore more options now.

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★ 4

Good place to work out. Fully equipped though swimming is not recommend because only 3 lanes

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★ 5

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★ 5

Great Gym! My family loved it.
Highly recommend.

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★ 1

Sauna is always broken

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★ 5

This location always have the nicest staff.

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★ 5

Updated equipment

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★ 1

The sauna has not been working for 1 month and they are not going to repair it !

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★ 1

Pretty skanky city sport... women's sauna is usually dirty. The pool people trail in a ton of water into the bathroom so be mindful of not to slip. You can see all the mud and grime build up from people walking in the water in their shoes.
There is always a broken machine. Staff is hit or a miss. A handful of the trainers... look questionable.....

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★ 4

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★ 5

Crowded but good equipment

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★ 1

I really enjoyed coming to the gym at 10 pm every night to get a quick workout in but now the staff feels the need to use the intercom every so often to remind us all of closing time. Like duh gym closes at 11. Only regulars show up at this time. Let me workout without any stress. I can’t concentrate on my workout with the constant reminder. (This is the best time that works for me unfortunately, I try my best to go earlier)

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★ 2

I got my membership a little more then a year ago. I let my personal trainer know all my health issues. Unfortunately the program he had me do on my first day took a toll on me and have had a flare ever since. Slowly trying to get back at it but unfortunately haven’t been able to use my membership. I was bummed to see they offer swimming classes and pool is not always available. Wish the lockers and restrooms were more cleaner. Looking forward to going back soon.

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★ 1

Sincerely, a call to this club..

I forgot my water bottle and the next day I asked for it and none of the people in charge there saw it.. contempt, in the case of my friend she also forgot a personal object and they disappear. 😡

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★ 1

all the time the sauna doesn't work

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★ 5

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★ 1

Unprofessional and unhelpful staff.

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★ 5

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★ 5

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★ 5

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★ 4

We liked a lot when we visited this place. Clean, nice crowd, nice staff, good quality and well maintained equipment. I did wish they had a bigger class room for free training and some different equipment though. Extra cookie points for the squash area and the supervised kids play room. We are highly considering switching our membership to them.

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★ 5

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★ 5

Me encantaría ver más limpio adentro de los cuarto caliente y de los baño y Los lockers y vestidores bueno en general y las señoras que sean mucho mas amables por favor por que por el precio $ le falta mucho de lo que mencionó !!

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★ 4

Improved space more racks than before. Expanded turf area. Generally better than when I was going before

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★ 5

Great gym for Zumba and Yoga!

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★ 1

Onestamentemuy mal estoy muy desconcertado ya que es una compañía que se dedica al cuidado físico de las personas, pero sus instalaciones son muy sucias y dejan mucho que desear, los showers muy descuidado el paso de los Banos muy percudidos las cortinas del shower lleno de moho y las carpetas muy cochonas deberían más atención en esos puntos porque al final del día todos necesitamos un lugar donde nos sentamos más confortables ojalá y las cosas cambien y sirva mi comentario .🤧🤢😒

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★ 3

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★ 1

Hello guys,
The gym facility is very good and the management is friendly and supportive too. The only reason I had to give 1 star is because of the emotional damage I was experienced with the robbery I was victimized in the locker room of City Sports Club (on 25th March 2023). I started visiting this gym for the past 6 months and I regularly do swimming. I had to put my bag with wallet, clothes, keys and cell phone in the locker room. As usual, I placed all my stuff in one of the locker cabinet and locked it with a number lock. By the time I came out of the pool and reached my locker, surprisingly my locker was broken and all my cash got stolen and my bag and clothing were transfered to a different cabinet. There was one more person who was robbed along with me (this is the second time he got robbed is what he told me). I reported this incident to the management. I discussed with few more people in the locker room while I was there and many said they experienced the same. The management promised me that they will do their due deligence in finding out the thief and compensate me for my lost money and emotional damage. If they do stand on their word I am willing to change my rating and re-review it.
In future, my sincere request to the management is to place someone in the locker room as a form of security.
Thank you!

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★ 5

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★ 5

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★ 3

The facilities and staff are great, but some of the guests are really inconsiderate. Total lack of gym etiquette. It's unfortunate because it's the hardest part to control. Just bring your patience.

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★ 5

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★ 4

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★ 2

Overall the gym is great, but it's a challenge every time to find a dumbell, people don't return them and staff doesn't care about it as well.

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★ 5

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★ 5

This gym is so good. Locker room, showers, and sauna is great. The whole gym area has been newly renovated it’s so nice.

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★ 5

Lots of cool equipment not at other locations.

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★ 1

So terrible fitness. I’m so disappointed when they offered me price list. For two people family members they ask 90 dollars per month and additional fee for 200 dollars. What is that!? Management wants to be ready ch in short way? What a pity. Fitness24 offered me for 25 dollars all these without any fees and obligations.

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★ 5

Been going here for a while

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★ 4

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★ 5

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★ 5

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★ 5

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★ 1

I would love to leave a review about this gym. I waited for over 20 minutes for a "salesperson," yet they just sat in their seats while on their phones while I sat waiting. I was let into the gym without signing a waiver, and then I was called by a rude staff member. This gym is not very welcoming at all. The salespeople are super stand-off-ish, but at least the front desk staff is helpful. If I wanted to create a welcoming environment, then I would not do what the sale staff are doing at this gym. If you're looking for a gym with helpful staff and friendly members, then this is not the gym for you. I invite you to see for yourself.

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★ 3

Nice place, but I was an LAFitness member from TX and they wanted me to pay a new membership fee. Not so much with that.

24 Hour Fitness has multiple locations and they're all pretty good.

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★ 5

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★ 5

This location was quite Spacious & cleaner than some others. Also cheerful reception at the desk.

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★ 1

Horrible experience trying to cancel with this gym.

I'm simply moving down to San Diego. Went in to cancel in person 2 times. Both times the manager wasn't there so they couldn't cancel my account. Not sure why they can't cancel my account.

Anyway I sent an email to them to cancel before my next months payment. Long story short, they charged me anyway. Then sent an email saying that I a good to go for the next two months thanks for being a member.

When I called to complain about this. She told me that you would have had to cancel 5 days in advance.

It's a rat trap of a system trying to get out of the company.
Plus they charge you for first and last month upfront. So essentially I'm paying for December January and half of Feb.

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★ 1

Had multiple issues that led to canceling the membership in just over two weeks and requesting a chargeback through the credit card company. As these issues were 'according to the contract' I will likely be out that $200.

The gym will be closed for ~10 days for renovations. As the contract states City Sports can transfer you anywhere within 10 miles (Union City: 12min w/o traffic, 20min with from this location) they declined to pro-rate the membership for that closure time.

I wasn't expecting to get taken advantage of, so didn't read the billing contract closely. The initial fee is broken into multiple segments. A first & last month's dues and an initiation fee. There are then two types of reoccurring payments: a monthly fee starting one month in, occurring monthly and an annual fee, starting two weeks in and occurring annually. I was not pleased about the timing two weeks after joining, it is clearly just an addendum to the initiation fee.

Lastly, immediately after registering, I was bullied into accepting a timeslot for a free personal trainer (aka a sales pitch). That's ridiculous. It set the tone that this company was intent on fleecing me for cash.

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★ 2

As per usual at a city sports the equipment is tired and could use some maintenance or replacement and there are almost no water fountains….. it’s a gym people need water

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★ 1

Just go to plant fitness.

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★ 5

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★ 1

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★ 5

Right amount of equipment just be prepared to see everything in restrooms. However everyone keeps standards as gym people and are silently polite. Sad since as a new gym person not much opportunity to make gym buddies since so many people.

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★ 4

It's a good place to excercise, however I would like to have more variety of classes.

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★ 1

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★ 1

The worst place ever

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★ 1

Very bad experience with the customer service reps. Very rude and intimidating. Been a member for 2 years now and I personally like the gym amenities. However, with my experience talking to the CS/manager at this place on multiple occasions, I wouldn't be recommending it to any of my friends or family

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★ 1

Always way too busy, they are just cramming people in now. Have to wait 20 minutes for each machine. And not well maintained.

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★ 5

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★ 5

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★ 1

I joined this gym less than a month ago and the mail reason was their Kidz club. But now they announced in less than a week they will be closing down the Kidz club! If I was informed of this before I joined it would've influenced my decision

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★ 5

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★ 5

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★ 5

Excellent place to workout, it has pool area and it has tennis and basketball area, two floors of many gym equipments and it also have studio for classes with is exciting. The best things is if you get lucky you may qualify to bring in your guest for free. Enjoy!

Source: Google

★ 1

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★ 2

People here seem friendly but the dumbbells are NEVER reracked properly. How hard is it to put back 20 lb dumbbells where it's labeled "20" after you're done using them??? Also the gym barely has any equipment to attach to the Smith machines, which is ridiculous for the amount of people wanting to use them. No one ever wipes down their equipment after use but that doesn't bother me much.

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★ 4

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★ 5

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★ 5

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★ 5

The service here is amazing. The gym is clean and well maintained. People are friendly. Assistant manager Zyon was very helpful signing me up and gave me a great deal.

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★ 5

Love it.

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★ 4

Clean and nice. Smells good. Good mix off weight training. swimming and spa room

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★ 5

Great gym. Very friendly staff. Has a lot of different options. Highly recommend if you're looking for a good workout. They are always willing to help. See Zyon or KJ. They're great guys and they'll take care of you!

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★ 1

Stole bank account info and repeatedly charged my account for months after I canceled my membership.

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★ 1

slimy sales guy with really shady business practice. Trainers are great but wouldn't recommend going through this company due to their shady business practices. Sales guy lies and moves goalposts a lot.

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★ 1

Started coming opening day. Worst gym I've been to. I constantly walk in and wonder why I pay for this. Employees hang out with there friends instead of work, never paper towels, soap or sanatizer, machines will break and maybe 6 months later will be fixed. You can walk in the moment they open and half the weights are missing because they were never put back. After years im finally convinced to try 24 hour fitness thanks for nothing

Source: Google

★ 1

Went to try the 3 day pass since I have never been to this particular gym. Immediately, I pulled to the side where a man named Ron used pressure tactics to sell me a membership then and there and told me because I had entered a city sports before I was not allowed to use the 3 day pass. Overall, it had ruined my image and experience of City Sports and wish that they had let me experience the gym in peace.

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★ 5

It gets crowded sometime but love the place

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★ 5

Very friendly employees

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★ 1

Called to ask a question about the building and got hung up on

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★ 4

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★ 5

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★ 4

Great place to work out at. Reminds me of a smaller Club Sport

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★ 3

I have been part of this gym for more the 4yo. I like the environment, no one bothers me and all the members are friendly and everyone is in their own business.

What I don’t like it’s the “coach program” it’s expensive and I don’t like how they introduce their program.

The showers are not too clean, I see moho in the curtains and hair all the time. I like to swim and its sometime gross see hair floating in the pool. I wish people use swim caps but they can not make it mandatory.

Source: Google