★ 1

I would highly recommend not ever signing up or going to City Sport on Cherry Ave. Their management have proven themselves either incompetent or lazy.
I went there May 20th and had the misfortune of having my locked electric scooter stolen.
I filed a police report and the officer requested the video footage. She was informed that only the managers had access and they weren't there. She left a card with a case number requesting the information. I returned the following couple days and informed management left already, then I was told that only the operations manager had access but was now on a 4 day weekend. By the time he was back Tuesday the operations manager said that it didn't even go back a week.
So in short City Sport only cares about taking your monthly for 7 years and nothing else.

Simply a pathetic uncaring establishment.

I sent a complaint regarding the need for someone there to audit the machines as I had informed them about one several weeks prior. I'd also been told by another member about another long term broken machine. The response was equally pathetic, that I needed to scan a barcode on the machine for them. Apparently they are too busy to actually make sure that they keep everything functional. 🤷‍♂️🤦

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★ 5

Great place to workout

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★ 1

Treats women customers like trash

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★ 4

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★ 5

This is my favorite city sports 🔥 clean quiet spacious tidy

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★ 1

Staff is great but the people that go to this gym are disgusting, someone just stole my wallet out of my purse.
D

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★ 1

Pilates Coach Yadira is very rude
has a bad attitude
They shouldn't have her as a teacher, she speaks badly and has no patience to teach.

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★ 1

I’m very disappointed with how this gym handled my membership and want others to be aware.

In July, I went in to downgrade from two guest passes to one since my sister-in-law was moving. I specifically asked the front desk gentleman (who turned out to be the manager- David) what the costs would be if I kept one guest. He clearly told me (in front of four witnesses) that the only cost would be the $20 monthly fee to add a guest starting September.

When I returned in September to add my brother back, I was suddenly told I had to pay additional upgrade fees that were never mentioned before. These fees were already paid when my guests first joined under my account, so being told to pay them again made no sense. When I pointed this out, the manager denied what he had originally told me, claimed it was a “misunderstanding,” and even refused to give me his name when I first asked for it back in July.

What bothers me most is that this wasn’t an innocent mistake, it felt like deception. What he wrote in my account notes was not what was actually said, and instead of owning up to it, he hid behind paperwork. I trusted his word and acted in good faith, but the gym valued squeezing extra money over keeping a loyal customer.

Because of this, I will be cancelling my membership. It’s disappointing, because the gym itself is nice, but honesty and accountability should come before profit. I sincerely hope corporate headquarters reviews this location carefully, as this type of misrepresentation reflects poorly on the entire brand.

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★ 1

Their pilatis studio was a very unpleasant experience for me! While it is a struggle to book, it was so boring and made me feel that I couldn't wait for it to end. I froze it as I was out of town, but it got automatically unfrozen without me knowing and I got charged for two months! No one helped me with this matter even though I was a member for 4.5 years! Really frustrating experience

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★ 4

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★ 5

The most hygienic club in the bay area. I love coming here. Shout out to Jason.

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★ 1

I’ve been training here for over a year, and it has only gotten worse with time. The gym is always overcrowded, and you have to wait a very long time to use any machine. Many machines are often broken and stay unrepaired for weeks. Sometimes it’s also quite dirty.

Recently, a few times I came in and the air conditioning wasn’t working at all, making it impossible to train.

Because of all this, I’ve decided I will not come here anymore.

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★ 5

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★ 2

bad experience with front desk, rude and unwelcoming :(

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★ 1

I was at city sports on 6/28. The very first moment I started the stairmaster, it suddenly malfunctioned and the stairs fell down very quickly. Luckily, I was able to hold myself against the handles so I didn’t fall down to the ground. I had bruises on my legs, thighs and arms. The staff didn’t apologize me although this is clearly city sports fault. I don’t think there is a good mechanism to prevent this from happening.

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★ 5

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★ 2

I've been a City Sports Member for years and I started going to this location about a year ago. It's really dropped off in the last 6 months. It's dirty and overcrowded. The sanitary wipes for equipment are always out, there's trash and torn paper towels on the ground, the floors no longer seemed that clean, and sometimes the trash are overfilled in the bathroom.

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★ 5

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★ 5

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★ 5

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★ 5

Best gym ever. Spin classes are superb. Ok. I teach those classes so I might be a bit biased. 😀

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★ 5

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★ 1

Showed up this morning and every weight was either on the floor, at a bench or misplaced in the rack. Is it too much to ask to have someone manage this place? It is a joke. The employees only sit there. You guys need to do better. Because right now. You are just there.
Also get some signs that say "put the weights back" I am tired of having to tell everyone.

Update: was in a severe motorcycle accident. Haven't been in for 3 months. soon

This place is so bad now. There is zero staff and weights are everywhere. They don't bother to even walk around and look prior to opening. Saturday and Sunday the 5th of no one showed up to open. There were probably 75 people waiting to get in. You don't show up when the public does and all go in together. This explains why Saturday and Sunday the place is an absolute wreck. Water bottles everywhere. Weights on the floor or across the room where they don't belong and on machines. I personally have no issue telling other members to put their shit away. I do it quite often.

So here's the thing run this place like a business, and like someone who cares. Not to mention the staff at the front desk, you have a guy that never says a word and never looks up from his phone. Then on the other hand you have the latino guy who i always way nice and always say hi. He walks around putting stuff away his whole shift. Hats off to him.

To the rest of you. We are members, we pay. Act like it.

Getting really bad. Wake up.

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★ 4

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★ 1

The manager made me feel discriminated

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★ 4

All good excepts enrolling price which looks too expensive for me.

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★ 3

Since beginning of this year it has been crowded for some reasons...People resting on the machines and checking their phones. Super annoying. There should be a policy to address this. Compare with this lack of wipes is a minor thing..

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★ 5

I’ve been working out at this gym for a few weeks now, and I’m really impressed with what it has to offer. First off, the variety of equipment is outstanding. Whether you’re into weightlifting, cardio, or group classes, there’s something for everyone. I’ve never had to wait for machines or dumbbells, which makes my workouts so much smoother. Plus, the equipment is in excellent condition, and it’s obvious that the gym invests in keeping it all up-to-date.

Another standout feature is the cleanliness. The gym is always spotless, from the floors to the locker rooms and bathrooms. It’s clear that the staff takes pride in maintaining the space, which is something I really appreciate. In my experience, cleanliness can sometimes be an issue at other gyms, but that’s never the case here.

The staff deserves a mention as well. They’re incredibly friendly, approachable, and always willing to help. I’ve asked a few questions about certain machines or exercises, and they’ve been very patient and knowledgeable. Whether you’re new to working out or a seasoned gym-goer, you’ll feel comfortable here because of the welcoming atmosphere the staff creates.

Overall, this gym has exceeded my expectations. With great equipment, a clean environment, and a friendly, helpful staff, it’s definitely one of the best gyms I’ve been to. Highly recommend it for anyone looking for a solid fitness experience!

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★ 3

I have been attending this location for about two years, during that time I have attended other locations also. The low rating is in regards to the total lack of maintenance as gym attendance has increased. The other locations I have attended don’t seem to have the same issue. Any day you can walk in and see broken machines, machines not being maintained, dumbbells just missing and randomly left throughout the gym, 6 old school style stair masters and 4 are broken. alcohol wipe containers empty (some days it’s a couple of them some days it’s all of them). The cleaning crew seems to do a good job as the overall cleanliness seems ok. The location gets 3 stars because of the convenient location and the cool people who workout here. The regulars are great, very supportive and friendly. The front staff is friendly. Management should take a little more pride in their establishment.

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★ 5

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★ 5

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★ 5

Love the staff!, extremely professional and friendly, and responsive to requests and always looking out for gym members. People have left personal items out on the gym floor and the staff picked it up and returned it to the person no problem, not something you see everywhere.

Never too busy except for some reason the people at this gym love to sit on the machines and text for 10-15minutes at a time. So you have to be a little assertive and ask to work in and they generally scurry away to text on the next machine.

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★ 2

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★ 4

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★ 5

Awesome gym, probably best I'm San Jose

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★ 5

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★ 3

I have been going to this location for past few months. Lately it’s getting really busy and have to wait for lot of the equipments as they are constantly being used. Also, multiple machines out of service for several days before they are fixed. It’s a nice clean GYM.

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★ 1

This gym is consistently overcrowded, making it difficult to get a proper workout in. I usually go to another location closer to my job, but since this one is near my home, I decided to give it another try at 12 PM on a Monday. Unfortunately, the parking lot was completely full, and every piece of weightlifting equipment was occupied. Most of the free weights were also in use, and after waiting 15 minutes for squat racks, Smith machines, leg presses, and hack squat machines to open up—with no luck—I ended up settling for cardio.

I’ve tried multiple locations, including Monterey Ave, Newhall, Brokaw, and Mountain View, and this location is by far the most crowded no matter the time of day. It’s frustrating to deal with the constant crowding, and it makes it hard to have an effective workout.

Equipment is also dirty and maintenance team is always on a phone call lazily cleaning up.

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★ 5

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★ 3

One of the machine's handles screwd off during my workout. That aside, it is a clean gym in a good location

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★ 5

The Yoga Teacher Alice at the Cherry Ave Gym, San Jose is awesome.

Her quality of instruction is better than some of the yoga studios than some of the studios that only teach yoga.

She's my sole reason for sticking with City Sports. Awesome Yoga program!!

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★ 4

Overall is pretty good. But WiFi can be down once a while.

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★ 2

Not great, the ratio of lower body machines to upper body is very lacking and almost always 90% of the steppers, leg machines or similar are out of order.

If it's a vendor problem that needs to be addressed. I may be switching gyms.

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★ 5

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★ 4

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★ 5

I come to the City Sports Almaden location because Hosung, she is the best, she teaches Zumba and Abs and Body Work classes. Her attention to technique, her classes is full of energy and fun. One of the best instructor there is !!

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★ 4

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★ 4

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★ 4

Pros:
Fairly clean facility, got plenty of different equipments to exercise each muscle, they perform regular maintenance of machines, they have 4 sets of each dumbbells, lap pool is available, sanitizing wipes are present at multiple places, easy QR code scan entry using their app, lockers available, large enough space that it doesn't seem crowded.
Cons:
Pool is not cleaned as frequently as it should, I have seen bandage, hair, and some debris on the pool floor quite often. The shower area near the pool definitely needs cleaning. The showers inside have only a nozzle and really needs to have a shower head, bathrooms could use some cleaning / upgrades, one more seated cable row machine would help.
Some other thoughts:
At times, there is a sign on machine saying its under maintenance. Its good but sometimes that sign stays on for days and weeks before its serviced and is usable again.
Any gym really is as good as the people who go there. If people are sensible and have basic courtesy they will wipe machines down after use and keep the weights back in the correct rack space. So far I have found that mostly people do it but there are always exceptions.
Overall, I think for a common person, this gym offers everything that is needed. It could do with a few improvements but I would recommend this gym. I like going here.

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★ 5

The staff are all very professional and kind. The club is well maintained. The pool area is clean and kept up. The locker rooms are spacious and kept clean, plenty of lockers available and they are large enough to put several items inside. There is more than enough cardio and strength-training equipment for all levels of guests. And the basketball court is kept clean as well. The only drawback I could see is that there's only 1 court available for a 5 on 5 game as opposed to there being other hoops available for side play

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★ 5

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★ 4

Good though some of the machines were down especially the steppers. Will return

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★ 1

El personal no es amable, el administrador no da soluciónes, cuando te vas a inscribir solo se aseguran de que coloques tu tarjeta de crédito para los cobros mensuales, pero cuando haces algún tipo de pregunta no te solucionan, te envían de un lado a otro como si fuera un juego, en pocas palabras son inútiles en su trabajo, deberían colocar personal más proactivo y carismático frente a la recepción.

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★ 5

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★ 2

Clean facilities, and lots of space and machines/equipment, but no jacuzzi, sauna, or steam room. No hot water in the showers today... Worker answer: "we know, the repair person has not come yet", but no signs nor any desire to put one up when I said they should ("yeah whatever").

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★ 1

Phone number can not be reached

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★ 1

Useless staff. Why do they partner with my fitness if they are not going to honor the memeber , also the GM that is theONLY one able to approve this membership is NEVER THERE. Everytime I go the front desk says “ he stepped out “ every single time. How about he steps into his role and does his job?

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★ 4

Pretty good place to work out at. Like how accessible it is for me personally.

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★ 5

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★ 1

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★ 5

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★ 2

There is always a ton of equipment that is broken right now only 2 of the 6 stair masters work and no one has ever heard of air conditioning at this gym of all places.

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★ 5

Staff extremely friendly and helpful

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★ 4

Like any other gym it is very crowded between 4 and 7:00 p.m.

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★ 5

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★ 5

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★ 5

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★ 4

Spacious. Very clean.
What? No sauna?? Get one. 😁

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★ 1

I was excited to join the club but when I called to ask for more information the guy who answered said he was with a member and abruptly put me on hold for 30 minutes.

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★ 5

Great gym and friendly staff

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★ 1

Be careful when signing up. They will try bait and switch techniques and deal sweeteners that sound better than they are. There are also extra payments including annual fees that were not disclosed up front by the sales person. At the end of the day, read the terms and get everything in writing. And watch your credit card bill to ensure what you are charged matches the deal you signed up for.

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★ 5

Very clean gym center, very polite staff, lots of classes available, advanced machines, love it.

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★ 1

I go only for Zumba to this gym because of teachers they are really good. But unfortunately it's over a month the AC is not working and no body is responsible and they are not fixing it. If someone pass out who is responsible? They know just to over charge people.I sent email to their management they did not get back to me. Stay a way from this place.

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★ 4

Very clean and very nice staff. Blows 24 hour fitness away

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★ 5

My son enjoys going daily for his workouts. Also, signing up was super easy.

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★ 4

This place is always busy and I can't get some of the equipment. Unfortunately some of the members are sitting on the equipment and playing with their phone for a very long time and no one says anything.

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★ 5

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★ 1

"I am deeply disappointed by the lack of security measures at this gym. Despite reporting a theft incident immediately after my wallet was stolen from the women's dressing room on April 11th around 6 PM, the staff failed to provide any assistance. This negligence raises concerns about the safety and security of patrons' belongings."

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★ 1

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★ 4

City Sport offers a lively atmosphere with plenty of activities, but the pool cleanliness could be improved.

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★ 5

I come here for swiming lesson by waterworks for my kid . nice small swiming pool . clean facilities.

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★ 5

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★ 4

This location is more focused, which is evident y the bodybuilders and fitness influences are this location. It's easily accessible from the freeway, and there is plenty of parking. Also, if there are places to eat that are close. Go to this club to be motivated.

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★ 5

I LOVE City Sports! Have been a member for almost 1 year now, and I have no complaints! The gym is big, with LOTS of machines and weights. Unfortunately no jacuzzi at this location, but in spite of this omission I look forward to working out here several times each week. :)

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★ 3

No sauna. No hot tub. Spa features at other locations are severely missing here. Spacious Gym only crowded at peak times. Yoga studio and instructors are great. Needs more new yoga pads for visitors who don’t regularly do yoga on their own mats. Old mats are very ragged, ripped and torn.

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★ 4

We do Zumba class 3 times a week.
bad showering facility

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★ 4

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★ 4

My favourite City Fitness location. Pretty good gym equipment , not always crazy busy. I see people comment on staff here but they’re just the same as Planet Fitness etc. no better at Equinox either.

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★ 5

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★ 4

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★ 4

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★ 1

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★ 5

I’m giving 5 stars to my trainer at city sports- Evereytte! She’s amazing goes above and beyond and she’s very easy to understand and is very friendly! I was supposed to leave city sports because it is pricey but having Evereytte made me stay! She motivates me to come to the gym and makes coming to City Sports worth it!

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★ 5

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★ 1

Worst Gym Staff ever. Sales reps don't understand that their "logical solution" (rep was always using the word 'logical' to make a point of why this is a great deal) is just "logically" stupid. The "logical solution" is to not give them business. The 24hr down has a worse and smaller facility than this, but at least better people work there.

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★ 5

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★ 1

Bronson is very rude to people. Poor night service. Everyone’s belongings keep getting stolen in locker room, they break open the locks and let homeless people in because no one watches the front desk! Go to another gym !

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★ 3

good luck trying to cancel your membership. it’s 2023 they still don’t offer online and app cancellation. you have to come in during working day 9-6. 👎

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★ 4

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★ 5

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★ 5

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★ 5

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★ 3

When are the drinking fountains getting fixed? Been 6 months

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★ 3

Pros: Affordable
-Not too crowded
-Staff doesn't pester you.
-Plenty of parking

Cons: They never fix broken equipment.
-AC breaks down at times
-On Sundays theres hardly ever anyone at the front desk so anyone can just walk in.

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★ 1

My wife was diagnosed with breast cancer in March of this year, and she phoned the gym to cancel her membership. She was told she had to come do it in person on specific dates. She asked over the phone to cancel anyway, they refused. Due to a flurry of doctors appointments, she never could go physcially there. She proceeded to have double mastectomy and is in chemotherapy. We've submitted written requests. We've filed disputes with credit card company. Presently, in August, we are still being charged for monthly membership and also just got hit with an annual fee. This is an INCREDIBLY awful policy to take with someone suffering so much from cancer already. They responded to the credit card dispute by showing a buried line in the contract saying we needed to write a physical letter to corporate headquarters. Instead of having any decency, they expect to get their $50/month. My wife CANNOT go to the gym anymore. PLEASE CANCEL THE MEMBERSHIP. This is just deeply offensive, literally taking money from sick people.

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★ 1

This gym used to be one of the best one in the area but the horrible management took it to bottom. I've been a member since 2016 but not renewing this year.

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★ 5

The best location in bay area is here - Cherry Almaden 💫

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★ 5

The usual City Sports but a lot less crowded compared to the others with PLENTY of parking. If you are fortunate to live in South San Jose, this is a gem.

I was expecting a small place from looking at Google Earth, but they built a huge City Sports (like the other ones), but they have more land so everything is on one floor.

It's the same as other City Sports in that the staff isn't friendly, just scans you in and they leave you alone. Lines and lines of elliptical machines with working TVs, clean working locker room, pool, plenty of weight machines, bike room, TV to watch sports games, etc. Everything is new so not a single broken machine, yet.

The patrons mostly seem 20-30s.

Update : ok, I see what others are saying about the staff. They are in general a bit cold. They usually stare at their computer screen while they scan you in. Sometime they are on the side working on their computer and you feel like you are interrupting to get scanned in. I don't mind this, but long ago 24 hour fitness used to say "have a good workout".. even if it didn't come from their heart, it felt like I was acknowledged as a human being.

It's just unfortunate that this place is about 15 mins away for me or 40 mins away (during traffic).

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★ 5

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★ 4

First time at new gym. Lots of space and equipment, not crowded, clean!

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★ 1

For Active and Fit gym members I would not suggest going to this location. They seem to have no experience with this type of membership despite the gentleman who's in charge of it saying he does it 5 times a day for the last 7 years. When I told him something he was saying was different compared to the over 20+ gyms I've gone to with the plan he became rude and patronizing so I left. Also, I had a weird interaction with the front desk representative who told me I wasn't a part of the program but that was probably just confusion more than anything. My recommendation is to go to Focus Fitness Club. It's about 5 minutes away and I was working out in 10 mins with no confusion and the staff was great.

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★ 4

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★ 5

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★ 5

Clean, not crowded, high intensity classes

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★ 4

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★ 4

It’s a good gym, pretty large and spacious. Although gets crowded often. Even early

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★ 4

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★ 4

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★ 3

Needs more group classes offered at more times.

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★ 1

Don't bother coming here to work out if you don't have data, the wifi stopped working since April.

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★ 4

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★ 5

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★ 1

No place for athletes to freely do plyometrics and explosive workouts.

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★ 1

Dirty bathrooms, dumb people making the locker rooms more gross and unsafe (bringing weights in) and broken calf machine

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★ 4

Good facility, crowded during peak hours. Pool water is good and not too warm.

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★ 5

I enjoy going to this location as well

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★ 5

Staff is very friendly and professional. Clean equipment clean bathrooms overall good working out environment.

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★ 3

Pros: fairly clean, friendly
Cons: the functional area and the best toys are only for trainers, only 1 squat rack, cheap bars, collars, weights, etc. You have to "pay" for internet by watching a 5 minute video advertisement every time you access.

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★ 2

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★ 5

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★ 5

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★ 5

Nice place despite having to pay for parking here

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★ 5

Awesome

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★ 4

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★ 5

Been going there for a few years. Friendly staff, good machines, cool vibe, fun classes, and great rates.

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★ 3

It’s been three weeks and they haven’t attempted to fix a broken basketball hoop which is depressing

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★ 4

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★ 3

The great: Friendly staff, cleanliness, classes included in membership

The good: equipment isn't too bad. Machines are well kept. Hiit and spin bike room. Basketball court and pool. Cardio has TVs

The bad: Cardio machines are old. Not enough squat racks or space for functional training.

The ugly: Gets way too crowded in the weight section sometimes gotta wait 10-15 minutes for cables. Lots of annoying high school kids who have no concept of gym etiquette.

Suggestion: Enforce gym etiquette, more squat racks please, more functional training equipment

Request: Boxing room

Good for the price of membership and I will continue to go here for my training. If I did want to pay more I'd hop over to UFC less than a mile away.

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★ 5

Great place. Roomy, well maintained. Enough place for everyone!

The pool is very warm and comfortable. many clubs also have squash facilities or basketball rooms that can be isef for squash. living deletion is also nice, and I love the area for stretching / individual training.

The only thing that is not great is the kids room. it will only work for one there's 2-year-olds, and kids of this age simply won't let mom go for an hour or so. I wish they would install climbing areas for older kids.

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★ 2

We didn't do much during lockdown and kids were stir crazy. But we avoided covid. Fast forward to summer 2022 and I signed them up for swim classes. First thing they did outside of going to parks ,beaches,hikes etc in the last 3 years.
Because of the heat wave we hadn't gone anywhere else besides city sport. Then son caught covid from swim class.
But I can see why. People don't shower / rinse before they get into the water. N there isn't very much cleaning going on with touch surfaces. I also didn't see much sanitizer etc. Even without covid I would think a place an intimate as a gym would be more hygienic. This turned me off for going back.

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★ 1

Just watched a guy that works here as a trainer take a leak check his hair and walk out to train a client. No hands were washed today. Tall guy dark hair I see you pig.

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★ 4

The gym itself is very nice. All of the equipment is well-kept and the classes they offer are great. The only problem I have with this specific city sports is the sales staff is a bit rude. They don’t feel very friendly or like they really want to help you and less they’re going to get something out of it. Other than that everybody else is great.

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★ 5

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★ 3

Cleanliness is a my biggest pet peeve. They have all the spray bottle at the front desk. The only gym I’ve ever been to that doesn’t have designated spray bottle areas. This makes it even more unlikely that the lazier gym goers clean their equipment when they are done. I clean everything before I use it and the towels are always disgustingly dirty. Either have the staff clean more or make the cleaning materials more available please. It’s also a hassle to carry around the spray bottle with me my entire work out.

Second pet peeve is the designated training area. It’s a large area with a lot of equipment that’s not available any where else in the gym. It’s also inconsistent when I am allowed to use that area and not allowed. I’ve also been asked to leave the area and then later in my work out a woman was allowed to work out in there that was not with a trainer and with the same person that asked me to leave not saying a word to her.

Finally there is no where to safely perform deadlifts with no access to bumper plates or padding resulting in using the multisided plates that cause the barbell to roll around when you come down for your next rep.

All in all you can get a work out in, but they lack a lot of equipment available to all gym members and they SERIOUSLY lack cleanliness. CLEAN YOUR EQUIPMENT BEFORE AND AFTER USE.

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★ 1

Canceled my ebay order before I even saw I won.less then 24 hours. Don't fo business with this. place. I'm sure their store is no better

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★ 5

Our children take swim lessons here. The scheduling is very flexible, the teachers are mostly great. Parking is always available, sometimes it's a little walk.

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★ 2

Showers are very BAD maintain, dirty water comes out from the drainage.
Club has racquet ball leagues and the organizer takes all the courts and don't let anyone use them during games time because wants to make money...very upsetting 🤣

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★ 5

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★ 4

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★ 3

Nice gym, alot of machine and class but they are pretty bad at cleaning / reloading towel dispensers I walked around and every single one of them was empty

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★ 1

They have VERY poor customer service. They give you so much of hard time canceling the membership. They kept charging me even after my cancellation request at the club. Had to visit the club in person 3 times due to absence of club manager on week days and talking to the corporate customer service didn't help at all. Although they charged two months after my cancellation due to their mistake, they gave the refund for only a month. Highly recommend not to join City Sport Club.

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★ 2

Gym was excellent.but I have to give 2 stars I was expecting a sauna and a hot tub after working out.i Looked All Around the Gym and Didn't see no out tub very disappointed ☹️ other than that a great gym .staff 👍

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★ 4

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★ 1

Lots of machine needs upholstery needs to be change… pic below is just an example of what they all look like at this facility. No one seems to take it seriously when you report this kind of problem to management. If I can give 0 star I would !!!

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★ 5

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★ 5

This is the best facility across San Jose and Sunnyvale branches. This is relatively newer and cleaner than other ones I have been to. Equipments are maintained on regular basis. They also arrange weekend (Saturday 9-10 AM) group fitness class to give a glimpse of what is to expect from personal training.

The personal trainers are great and friendly. I have been training with Kevin R who is very encouraging and knows how to push to achieve the best. I have been fitter than I have been in years. He has been guiding me to get to my goal and monitors every step closely. He is very attentive to not only the workout also to diet suggestions. Even though the sessions get hard, he fills them with jokes which keeps me distracted from the hardship :-). I would recommend him to my friends any day.

Source: Google

★ 5

Way better than Monterrey road,
Club Sport
The staff is way better and cleanliness

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★ 2

This gym was great but recently things have gone down hill. AC has been down for 4 days! Not sure if they it's broken or they are trying to save money. This is a health hazard someone can pass out due to poor ventilation.

Men's locker room is mess, especially over the weekend.

Broken equipment never gets fixed. I feel bad for the staff.

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★ 4

Pool is at the right temperature for a workout. Any warmer and it would be a drag. Friendly staff. Clean locker room. Wish they had towels for pool. I'd pay more. Thank you all! Thanks for keeping the pool clean and cool!

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★ 5

The best Workout place 💪🏾💫

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★ 5

Really clean gym, everyone wipes down equipment. Locker room is big and clean as well.

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★ 5

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★ 1

This place gotta be the dirtiest gym I’ve been to… the bathroom is out of toilet paper, the outside area has no paper towels, weights all over the place… I guess it must be a combination of abusive gym members combined with labor shortage

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★ 5

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★ 5

Been going there for a week, gym is nice, clean, huge, equipment always available. Never have problems with staff, but im there not to socialize, just workout. Best gym so far.

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★ 1

Been trying to cancel my membership for years but they keep saying I had to come in person. I wasn’t able to and they said I had to call back later in hopes of getting a manager on the phone. You should be able to cancel your membership anytime online or by phone.

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★ 5

Nice employees. Great Water Aerobics Instructor, everything is so clean.

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★ 1

Went there on Monday afternoon for kid swim class. Super super loud music playing at swim pool.

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★ 4

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★ 5

Right after I posted this - someone came in and adjusted the pool temperature - great! Thanks City Sports Club & Google!

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★ 2

The pool temperature seems consistently low. My child goes there for swim lessons and both him and the teacher are shivering in the pool. Apparently the swim instructors have asked multiple times for them to get the proper temperature in the pool and the facility hasn't done this. I recently sent an email request into City sports to see if they can fix this and I will update this review if they do so.

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★ 4

Nice gym, too many wannabe influencers

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★ 1

That place in shady, they try to offer you “7 day free trials” but they will use shady excuses like the manager isn’t here at the moment so they can’t cancel your trial, to lock you in past the 7 days that way they can charge you and not give you a refund after the trial. The guy “Moon” who’s a manager that signs people there is more a scam artist than an actual salesman. I don’t recommend anyone go there.

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★ 5

The best gym I have seen

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★ 1

Staff is horrible

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★ 5

Great gym. Wish the kids club would extend there hours

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★ 5

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★ 1

Empty sanitizer and alcohol bottles. When I cancelled, City sports gave me a receipt of cancellation but continues to charge me two months later - to this day. I would avoid.

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★ 5

Clean nice

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★ 4

~ City Sport Member since 2019 ~
I do really like this gym, it is the cleanest gym in the area and the employees are very welcoming. Some machines they only have one or two of so at peak times it can be pretty difficult. When a machine is broken I would say it takes about a month to fix. I will say they really need more ropes for tricep pull downs, I suggest you bring your own.

My biggest issue is with the personal training program. I started as a basic member but was FORCED to upgrade to have Master trainers because they were losing trainers too often and didn't have any basic trainers. After the upgrade things where smooth but I have seen a lot of trainers come and go. Most of them need second jobs and eventually leave. I feel I pay a lot for training but it is disappointing that it doesn't seem to pay enough to keep trainers around.

Source: Google

★ 5

Nice clean

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★ 4

Very modern gym with swimming pool.. great swimming teachers for the kids partnered with waterworks.. gym is pretty modern and fully crowded.. millennial place..

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★ 4

Lots of equipment and good for the price. Managers are really nice

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★ 5

I go to a lot of gyms because I travel overseas, and this club is by far one of the nicest and most complete. Everything is very modern and up-to-date and the facilities are very clean.

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★ 3

The gym itself is spacious and clean. The staff members are helpful and professional. My only peeve is that the weights are all over the place. Most of the weight are left on the floor or in the wrong spots. Forget about finding dumbbells.

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★ 5

Clean and not too crowded.

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★ 4

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★ 5

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★ 4

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★ 4

It's usually clean and things are where they should be. I appreciate the gym etiquette all around here .

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★ 1

That’s funny how they invite me back to city sports from being a previous member before covid, after I showed up with a guest pass before and Julia herself kicked me out the gym rudely. Bring the old manager back, this lady does not know how to treat her guest. And the guy with waves and a bald spot splat in the middle of his head, get off your phone at work 🤦🏽‍♂️😭. This place used to be amazing, so many familiar faces and it just felt right here, now with this lazy management it’s not even worth the time dealing with these people anymore…

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★ 5

General manager is super nice and helpful.

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★ 4

There's a sauna and whirlpool! Wished that the whirlpool is warmer though.

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★ 5

Good place!*

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★ 5

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★ 5

I'm ready to exercise T City Sports Club!

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★ 4

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★ 5

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★ 4

Was just checking it out. Nice facility but no classes heard toward seniors like some clubs.

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★ 2

Pro: The facility itself is well maintained and clean and I got a good workout in.

Con: The sales agents are so pushy it makes you physically uncomfortable and followed an awful script - asked way too many personal questions (wanted to know what I did for work, where I went to school, my medical history, workout history, etc) and were pressuring me for the sale. The agent gave me a tour of the facility, and before even giving me a guest pass, asked if I "would like to pay cash or credit." For the membership! Before I even did the day pass! I almost laughed in his face, it was that bad.

Source: Google