★ 4

This is a decent gym. As with everything, there's always something or other that can be improved, but all in all, it is a well maintained place. The locker room is pretty clean. There are multiple wipe dispensers in the equipment area. Folks at the front desk are friendly and pretty responsive when you reach out to them. One time I notified Taylor (when he worked there) that the locker room was out of paper, and he immediately restocked them himself. There are plenty of strength machines, and at least two of everything so you rarely have to wait.

For prospective clients interested in training sessions - ask for a print-out of the agreement and make sure to read every word of the agreement on the spot. Specifically make note of the trainer type and trainer that you are paying for, the auto-renewal and cancellation policies, the number of complementary sessions if any, the duration of each session, the rollover and forfeiture policies for missed sessions, the length of the agreement, and make sure there are no discrepancies between the spiel and the written word.

I've been training with Kiran for the past 3 months. She's an excellent trainer. She helped me work around my adhesive capsulitis issues and also showed me some stretching exercises to alleviate the pain. She encourages me to progressively put more effort in the exercises, and provides the right motivation. She keeps the training sessions interesting by planning new exercises every time.

She's very knowledgeable and is happy to share information, explaining the exercises and their targets, and providing pointers to make them more effective. She makes sure I maintain form (you'll often hear her say "no cheating!"). All in all, I've had productive and informative sessions every time. She is great with encouragement, and has a pleasant, easy-going attitude. Highly recommended.

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★ 4

Ikut teman main di mesin lari ditempat dan berenang

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★ 5

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★ 5

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★ 5

I have Personal Trainer Her name is Kiran Singh . She is very good Trainer. Talk respectfully and friendly. The way she give training looks easy but it works well. I m doing training with her from 4 months I loose weight and feels strong. I did this training first time it really helped.
Thanks Kiran love you . 🙏♥️

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★ 4

Mid

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★ 3

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★ 5

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★ 5

I’ve been coming here for over 2 years, and after visiting other City Sports locations and different gyms, I can confidently say this one stands out. The setup is well thought out, the spacing makes workouts comfortable, and the overall environment is great. Highly recommend!

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★ 5

I get personal training with coach Kiran here. It’s great experience so far and really enjoy to do workouts with her.

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★ 5

Kiran Singh, Monterey Branch was good trainer. Follow- through was excellent

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★ 5

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★ 2

I love this gym, but the aerobics and cycling room are often closed for long periods of time at the same time. Which I don't understand because one person can't be in two places at once. The cleaning staff use these rooms as a hide out sitting on their phone instead of cleaning. I raised this with corporate, but only got a generic, dismissive response. We pay for access, please respect our time.

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★ 5

I was looking for a capable trainer and Coach Kiran Singh was recommended. She has demonstrated to be not only knowledgeable, but makes every sección a growing experience. By demonstrating exercises and will find the what best fits customer. Coach Kiran helped me identify main problems, like my core weaknesses and has been encouraging me for better results. She has gone extra mile by helping me with my diet. I Highly recommend her.

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★ 5

Recently I started training with Kiran Singh at City Sports Club & it has been such a great experience! She’s super encouraging, really gets where I’m at with my fitness, and helps me stay focused on my goals without ever making it feel overwhelming.

Workouts with her are always fun — she brings such a positive vibe and keeps things interesting. She also shares helpful tips on what to eat, which makes it easier to stay consistent outside the gym too.

Highly recommend her if you’re looking for a trainer who’s supportive, energetic, and genuinely fun to work with!

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★ 5

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★ 5

I've been training with Kiran at City Sports and couldn't be happier with the experience. She's not only knowledgeable and skilled but also incredibly patient and supportive throughout every session. Kiran takes the time to explain exercises, correct form, and tailor workouts to my fitness level and goals. Her encouraging attitude makes training enjoyable, and I always leave sessions feeling stronger and more motivated. She's approachable, professional, and truly cares about her clients’ progress. If you're looking for a personal trainer who combines expertise with kindness, I highly recommend Kiran. She's been a great part of my fitness journey!

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★ 5

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★ 5

I’ve been training with Kiran Singh for a while now, and I couldn’t be more grateful for her support and expertise. She’s incredibly attentive to my shoulder pain and always tailors my workouts to accommodate it without compromising the quality of my training. Her knowledge of muscle groups and form is impressive, and she ensures every session is well-balanced and effective. Thanks to her, I’m able to train all my muscles safely and consistently. Highly recommend her to anyone looking for a thoughtful and skilled trainer!

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★ 4

Kiran, personal trainer on Monterey Rd has helped me get physically stronger and motivated to go further with my workout. She has gotten me comfortable with using various equipment to address my areas of concern. With her fun coaching style, an hour goes fast. I’m glad I was assigned to her!

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★ 5

I had my personal training session with Kiran Singh, and I was truly impressed. She was incredibly knowledgeable and took the time to understand my specific needs and fitness goals. What stood out the most was her patience—she explained everything clearly and made sure I felt comfortable with each exercise. I also really appreciated the personalized tips she gave me, which showed how much attention she paid to my form and progress. I’m looking forward to continuing this journey with her and I would highly recommend her!

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★ 5

I really appreciate the Personal Training staff here, especially my Personal Trainer Coach Kiran at the Monterey branch. She has truly helped me focus on my fitness goals. Kiran excels at setting up workout routines tailored to my fitness level, helping me achieve my nutrition goals, and consistently motivating me to push myself!

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★ 5

Kiran Singh a personal trainer at the Monterey branch, has provided me with the knowledge and motivation, to help me progress towards my goals. Sessions with Kiran are focused and targeted. She always has great nutritional advice also. I’ve been very happy with the progress made to date and certainly couldn’t have done it with Kiran’s expertise and guidance.

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★ 5

The gym has good vibes, is clean, and lit up (unlike other grey gyms). I particularly enjoy my personal training sessions with Kiran S - she creates a roadmap and personalizes my workout plan so I can achieve the physique I want. I like that she has a refreshing and relaxing workout plan for me when I’m too tired from work. A motivating trainer and positive vibes - Recommend both Kiran S and City Sports Club!

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★ 5

It’s been a couple of months going to this gym and I’ve 0 complaint about it! Shoutout to Kiran Singh she have been really professional on the personal trainings and I feel I owe part my improvement to her!

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★ 1

Very disappointed with the experience at this location. I interacted with one of the male personal trainers and was really surprised by the lack of professionalism and basic customer service. He seemed completely uninterested in helping, dismissive of my questions, and made no effort to assist with signing up. It honestly felt like certain customers aren’t taken seriously here. Not the kind of environment I’d want to return to, and definitely not one I’d recommend.

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★ 5

Kiran Singh, personal trainer at City Sports Monterey branch is really good to work with, I trained with her for 3 months and have been seeing significant difference already. She’s pays close attention to my goals and comes up with a plan to achieve it and it works. I would recommend her

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★ 1

Incredibly unprofessional personal trainer. I didn’t catch him name but he was on the taller side, about 25-30, and such a bad attitude and treats customers as a waste of time, and wouldn’t sign me up. He clearly has an issue with women as well. I will not be coming back and I will make sure to recommend people to stay away from this location. So very disappointing.

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★ 5

This is a review for my experience with the Personal Training at this location. When Alan first signed me up for this program, I was a little uncertain, but that all changed once I started training under Kiran Singh. She has helped support and push me through my fitness journey as I steadily make my way towards my fitness goals. I now exclusively choose to train with her as she knows where I am at and what I need to work on. I am now healthier than when I started and feel better about myself. If you are interested in the Personal Training at this location, I recommend you give her a chance.

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★ 1

Me and a couple buddies just moved to San Jose and wanted to see if we want a membership here. Guy at the front desk wouldn’t let us have a free day pass to see what this gym was about. Tried to work with him and said we we where just going to play basketball for an hour. Wasn’t lenient at all and said we’d have to pay 20 dollars each. Every gym I’ve been to offered a free trial for new members.

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★ 5

Great gym for all kinds of workouts!

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★ 1

i was a member of another gym and due to the overcrowding of that gym which is cheaper than city sports, visited them once and it was clean and not too crowded. They said with the membership there is 1 free personal training session. so that was booked for 11am on thursday with Alex. i reach the gym 5 minutes early and the person in front (don't remember his name) says start walking on the treadmill for a bit and Alex will come and get you. so i started on the treadmill. 25 minutes pass by and no sign of Alex the personal trainer. i go back to the front desk to the same person who says Alex has not showed up. before this, on Tuesday i got s text confirming the thursday appointment and i had said confirmed. I explain all this to the front desk person and i expressed my dissatisfaction and disappointment because i had taken time off for this. I said i will put in an online review because this was not cool. the person says pls don't, it will hurt Alex's reputation i will ask the VP to call you to set this right. i said ok, i will wait till Friday night and then do it. it is 8:06 pm on friday and nothing!! so my personal training is gone!! so disappointed with their lies and unprofessional attitude! Keep your word guys! no lying and cheating!

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★ 1

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★ 5

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★ 5

Great place, staff pretty friendly. Really really clean!! Only one small thing the cellular signal in the gym sucks but! They offer free WiFi so not a big deal.

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★ 5

Great free trial pass

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★ 5

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★ 3

Clean locker room but few workout machines compare to the other City Sport Club.

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★ 4

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★ 2

The cleaning lady has little education for clients this morning she took my bottle with the mop😡

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★ 4

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★ 1

Bottle fountains don’t work, not enough amount of bikes, WiFi is garbage and no cell signal to use when WiFi down.

Car break ins, not worth the member shot at least at this city sports

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★ 4

This gym is clean. They always have staff cleaning and it's popular because of its cleanliness. So if your apart of the 5pm crowd, you will have to be patient. I've been a member since it opened, and I like this location more than others, even though crowded.

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★ 5

Very impressed! A lot of light inside, so clean, somebody all time cleaning. I recommend that gym!

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★ 5

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★ 1

"Horrible Experience - Impossible to Cancel!"

I can't believe how terrible this gym has been when it comes to canceling my membership. They were super friendly and eager to sign me up, but as soon as I wanted to cancel, everything changed. Every time I called, I was either told the manager was "in a meeting," "on a break," or "out for lunch" — sometimes for hours at a time! When I finally managed to get someone on the phone, they gave me one excuse after another to delay the process. It's as if they make it intentionally difficult to cancel.

I've had to jump through hoops just to get a response, and the customer service has been frustratingly unhelpful. They want you to sign up on the spot, but once you try to leave, it’s like you're fighting an uphill battle.

That’s probably why their employees don’t last — they make tons of promises when they’re trying to get you to join, but then completely fail to honor them once you're locked in. It's clear they care more about trapping you in a contract than actually providing decent service.

I’ve never experienced such poor customer service, and I regret ever joining. Save yourself the hassle and avoid this gym if you value your time and sanity!

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★ 1

Started a membership at ~5pm and at 5:45pm I went to check Mary’s C Zumba class who asked me - in front of the entire class - what I was doing sitting and said I couldn’t just sit. My plan was to see how the class was for 5 min since I didn’t have shoes on but now, after the horrible treatment, I might not even come back?

Horrible first impression!

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★ 1

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★ 5

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★ 5

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★ 1

I went there two times to cancel my membership. They denied first time and waste 1hr second time by saying bla bla bla. They forced me to keep my membership. On top of that they charged me two extra months membership fee after canceling which is unexpected!! Completely unprofessional and greedy. Never recommend.

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★ 1

Came to cancel my membership due to no longer needed it and the manager at the front desk gave me such a hard time with it. asking about Irrelevant questions about my job when he couldn't take no for an answer. After8 times saying to cancel it he finally did.

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★ 5

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★ 4

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★ 4

No racquetball court at this location. Rest of the facilities are good

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★ 1

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★ 5

There's a weighted sled push / pull. There's also a platform for Olympic weight lifting. Bumper plates are limited though

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★ 1

I visited this gym today and was extremely disappointed. I went to use the pool for my backache, but it was very cold and the jacuzzi was closed, with no prior notice to customers. This shows a lack of respect for members. Additionally, personnel were cleaning the pool area with strong-smelling chemicals while customers were around, creating an unpleasant and potentially hazardous environment. The shower area was dirty and infested with flying insects. To top it off, the manager was not present when I tried to talk about these issues. It seems this branch is poorly managed and I do not recommend it to anyone. I will not be returning.

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★ 5

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★ 5

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★ 4

Clean and lots of equipment for a good workout!

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★ 5

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★ 1

Everything this club says about their personal training program is a lie to get you to sign up. Once you are past the trial period, they will admit that everything was a lie and then smile as they say it's too late to cancel. The trainers are amazing; the management are psychopaths. I regret ever coming here.

BTW, you should absolutely NOT trust Mike in the personal training department. He is a snake.

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★ 3

Nice facilities, but severely lacking in the power lifting department. One location has no power platforms, the other location has a busted worn down platform that leaves you fighting for your balance. Would not recommend for power lifters.

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★ 5

Clean and organized Gym to exercise!!!

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★ 5

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★ 5

Excellent experience,yesterday evening exercised there.

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★ 5

Great gym

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★ 5

Good well equipment and super clean. The stuffs are nice and very friendly. The kids club is super fun for my dauther, all the girls who work in kids club are kids friendly and super nice. Specially miss Divo is very organized, soft voice, and friendly. She always read a book at 10 am for them and my daughter loves it. She play with them and dance. Generally we always cheers to go there.

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★ 1

This is a no ETHICS business out of the No Ethics, Low Ethics and High Ethics rating.

Don’t get ripped off and cheated by the folks on the Monterey Rd. When we enrolled, the associate mentioned that my son will be allowed to be in the gym provided he doesn’t go near the weights area and he is supervised. We paid $10 for his membership. We enrolled for $50 and $30. After we paid the membership fees, he then mentioned that there is an annual fees too. When we went with our son, the manager came in and said that my son can’t be in the gym . The manager was no where when we signed up. Off late cheating people has become the new trend. Way to go guys.

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★ 5

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★ 5

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★ 5

My fav city sports location

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★ 4

City Sports is a solid gym for the price and amenities it provides. They have a plethora of options from weights, an aerobics room with free classes, a room full of stationary bikes, a basketball court, a pool and sauna. I mainly go for the weights and the other things are a bonus. If you want to get a good workout and maybe bring some friends, it's definitely worth it. My only wish is that the desk staff be more friendly and a Hack Squat machine. You should be able to train every body part with a variety of exercises. It is important to note that because of how accessible it is, it will get busy mid-day so if you prefer a gym with less people, maybe don't go in the afternoon.

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★ 5

I'm a member and I love this place! There's lots of machines to work on, a swimming pool, and exercise classes. Plus as a member I can bring in one friend for free every time I visit!

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★ 5

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★ 5

Very clean. All the equipment works

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★ 4

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★ 3

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★ 1

Paying too much for inconsistent openings people waiting outside pass opening time multiple times, messing up people routines.

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★ 5

fantastic place

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★ 2

Pay premium membership cost for about the same size as any other gym with the same number of limited equipment that you have to line up for. Also they never restock their cleaning supplies. And if you want to cancel your membership, be sure to head back Mon-Fri before 5PM! You know, the hours you have to work…

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★ 3

Too crowded and not very responsive through emails.

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★ 4

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★ 3

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★ 5

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★ 5

Great

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Pool and steam room are the main reason I go for

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★ 2

My daughter does swimming lessons here. Multiple times the instructor hasn't shown up and City Sports offers no compensation. You end up showing up and waiting for a no show. Very frustrating experience.

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★ 5

Great service and nice place to workout 💪.

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★ 4

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★ 5

The place has all types of machine and workout equipment. Friendly staff.

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★ 5

Huge gym with recently remodeled fittings. Locker rooms are clean and equipment is well maintained. The swimming pool and sauna are great amenities. Basketball court is usually full, group classes could include more variety

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★ 5

I love coming to this gym! Staff are friendly and I appreciate the well lit workout space. I do want to give a huge shoutout to this specific staff who is the most hardworking person ensuring the cleanliness of the gym! I never see him idle, he is always doing his best with upkeep.

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★ 1

I’m a member at this gym and I go to the charity location all the time and I have a great experience but the only time that I visited the Monterey Road location the lady in the front her name is Jessica told me that I need to pay cash for my account before she allows me to use the bathroom there. Extremely rude service and I’m definitely canceling my membership. Thanks Jessica keep up the bad work.

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★ 4

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★ 5

Buen lugar limpio y con suficientes máquinas..algunas cosas por mejorar..

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★ 4

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★ 3

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★ 5

Everything is good beside Wi-Fi

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★ 1

“Eric” hung up on me, harassing phone calls, “managers” jeering on customer’s, unprofessional staffing problems. HR please follow up !!!

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★ 5

Bright open facility, super clean and newer equipment!

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★ 5

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★ 5

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★ 5

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★ 5

Nice, clean, and friendly staffs.

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★ 5

Chris from the Monterey Location was extremely helpful and walked me through the entire process of setting up my membership. I can’t wait to start working out. If you ever stop by the gym, ASK FOR CHRIS. HE’S THE BEST!

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★ 1

Bad sales staff. Don't know what the gym looks like - but if they are meeting their numbers, they don't give a s**t.

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★ 4

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★ 2

Some members here are racist. swimming pool!

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★ 5

Buen gimnasio 💪 para hacer ejercicio aveces es un poco concurrido

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★ 1

VERY BAD WIFI SERVICE and hella dusty on the lights in the lady's room bad water pressure in ladies showers

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★ 5

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★ 5

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★ 1

The facility (Blossom hill) looks good from appearance but terrible staffing. I had to cancel my membership without even using the facility once. Lost 100 bucks. Children under 13 cannot accompany parents into the swimming pool. I clearly stated this as my need when I signed up and double checked with the staff, walked over to the swimming pool and confirmed my purpose. When I visited a week later for the first time use I was denied access. The staff do not have any knowledge about the facility and regulations. Above that some are very rude!

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★ 5

Just Amazing.

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★ 4

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★ 5

Great place and great crowd!

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★ 3

Used to like this gym but it's too damn crowded during peak hours. New blood almosy never reracks weights and things are missing. Recommend to go during off hours. I would use this gym on Fridays and weekends bc of my time available. Otherwise Ill go to UFC gym.

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★ 4

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★ 1

when I came in they told me that they were going to pay me per month and today they charge me another money that I don't even know because I still don't have the month and they are already asking for money hi and they called me😡😡😡

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★ 1

I was willing to join this gym but they were very secretive & would not reveal pricing so I go somewhere else...no reason not to answer a simple question of the monthly cost.

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★ 2

The gym is nice but they have some machines that are broken that takes about a month to get fixed and they don't have that many of the same machine so you have to wait and improvise on doing something else until that machine get fixed.

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★ 4

If you want to work out with PT, I strongly recommend Ryan, he is new PT there but he is the best PT I ever met. Try to work with him then you have to thank me

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★ 5

Expensive but worth it. Plenty of parking. Nice location. Clean and staff is friendly too.

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★ 1

Really bad service.

I went in to cancel my membership, they said it’s canceled but they lied to me, they didn’t do anything. My credit card is being charged for extra 3 month and no one care.

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★ 5

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★ 5

Great Workout Place 💪🏾💥💫

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★ 3

Nice and clean gym but way too overcrowded kills my vibe. from 330-930pm you will be lucky to find an empty squat rack or bench press.

Go to golds for more equipment less people

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★ 5

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★ 5

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★ 1

Very small compared to other locations and they don’t open up on time. Very disappointing location.

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★ 5

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★ 3

Don't give out anyone's phone number when you sign up. They say it's to add them to your list of guests but they will call them non stop. Happened to me and to a friend who signed up. Sneaky employees. Gym was clean and quiet.

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★ 4

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★ 5

Bro. You would not imagine how good this gym is. Its so good that i litterally stay in there for like 3 hours or more without being bored. Plus they have an area with a couch and a tv highly recommend coming here

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★ 4

Gym is 5/5 but sales staff is 3/5 (some like Jackson are great, some of them need improvement). They force you to talk to a sales rep to “activate a gym 7-day trial” and won’t let you workout until you talk to them. They made my sister wait over 30 minutes before even talking to her, and they’re unethical/pushy when it comes to making a sale, aka not trustworthy (Jackson was good). Gym itself is lovely to workout in, lots of equipment and space with good AC. Sucks that the dumbbells are all over the place and never in their correct spots and that sometimes there aren’t enough barbells at the benches. Sauna does not get that hot — it hovers around 160 degrees (170-180 is the standard), so you have to stay in a bit longer.

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★ 5

As you can swim here I think this is best gym in town. Plus they offer two guests, sort of unlimited

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★ 5

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★ 3

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★ 5

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★ 5

My.home gym.... just wish they extended there kids club hours... I'm limited on when I can go there because of there daycare

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★ 4

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★ 5

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★ 5

Great gym, with very reasonable price

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★ 5

This is my gym now for about 2 years or so. I go to the one on Monterey and attended the one in Sunnyvale as it was close to my job. I love this gym. It’s clean, very well kept and you begin recognizing familiar faces. It has a pool, basketball court, cyclist room along with a huge fitness class that is almost always empty for use. It has showers, a sauna and plenty of locker space. I really love coming here!

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★ 5

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★ 2

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★ 4

Good gym

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★ 5

Nice GYM, but is this actually LA fitness🤣?

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★ 3

The staff members seem
To be friendly. The gym is generally clean. My only peeve is that people don’t put the weights back on the racks. I noticed many of the weights are left on the floor or in the wrong spots.

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★ 1

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★ 5

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★ 5

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★ 4

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★ 1

This City Sports staff are scammers.

I went in to get a membership and personal training, and these guys lied through their teeth to get me to sign the contract. They sounded like they were bargaining me for a car. They pointed at the contract and manipulated it into a different meaning.

Fast forward a few months later, I need to cancel my membership and training due to COVID and there's now a new director Israel Haro who has only been there for 3 weeks and says that their past employees no longer work there, and City Sports isnt responsible for them lying to us since they're not there anymore and the whole staff is different.

They want over $700 for me to cancel my personal training ($240/month for 1 training a week), which is not what was stated in those salesmen who wanted me to sign on so bad. They said I would just have to pay half of the next month, while pointing at the contract and lied about what the 1st term meant.

I feel scammed and robbed. City Sports is not taking responsibility for the employees they fired even though they were fired for that exact reason.

Do not sign up here.

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★ 5

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★ 1

Suana closed at Newhall site. The only true virus save place in the entire club due to the high temperature. Other clubs sauna isn't hot enough to be therapeutic. The tour guide when you sign up tells you its 180 F. It is never that hot. Good well maintained equipment is the beat thing about the clubs. Pools are nice. Some mold growing on the shower curtains, they need to be replaced more often. Floors in the locker room could be cleaner, but that is solved with footwear. One star is a bit harsh on the rating but the sauna is a big issue for me.

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★ 4

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★ 5

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★ 5

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★ 5

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★ 5

Clean and new!

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★ 5

Place has what you need. Weights, Sauna, Aerobics room, bike room, & even a pool. What more could you ask for? Definitely love arriving at 5am to having most of the gym to myself. Would recommend!

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★ 3

Poor management.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 4

Very calm and clean gym

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★ 1

Why would they offer a free week pass if they don't let you work out only if you get the membership for a year. If they're trying to get customers like this well let me tell you that is not working!
Planet fitness and 24hour fitness are better options with prices and promotions and their free passes really work so try them before CITY SPORT FITNESS.

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★ 4

Wish they could clean the shower room more often. Same goes to the hot tub spa / zacuzzi

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★ 5

Definitely a great environment to be in very clean and modern location must say it's my favorite there is equipment for any level of fitness fanatics clean pool and hot tub the sauna is also very clean

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★ 3

Not bad, but definitely not worth the price they charge.

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★ 5

Clean, plenty of equipment

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★ 5

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★ 1

My 18 year old daughter went to check out the City Sports on Monterey and was convinced to purchase a membership (from what I hear, the initial sales rep was very nice). She was told she would receive a "free" 20 minute personal training session just for signing up. As most adults would expect, it was really a sales pitch disguised as a training session. However what was not to be expected was that when she showed up on time, she was made to wait for over an hour. She was eventually met by a completely different trainer than she was told she would be working with, who proceeded to criticize her physical abilities and then pressure her to purchase more personal training sessions in an overly aggressive manner. Knowing she was only 18 with little real world experience, they were blatantly taking advantage of her youth, gender and inexperience while simultaneously demeaning her strength and fitness level rather than encouraging her physical development. My daughter left feeling very uncomfortable. As an aside, no male of my acquaintance, of any age, has ever been subjected to that kind of treatment. I have zero respect for City Sports' disrespectful approach and manipulative sales tactics, and I am just thankful she didn't cave to their bullying.

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★ 1

As of late 2 teens come in take off their mask and blast music on the treadmill nobody says anything and it's a county ordinance I know you can hear the music. I'm considering canceling to go to another gym as you font take covid measures serious at all and plan to report it to the county

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★ 5

Lugar exelente

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 5

Nice and clean with professional staff.

Source: Google

★ 3

Staff & facility is great, but something wrong with this company (headquarter).. They charged me wrong amount on my credit card twice, and its very difficult to get in touch with their customer service for account management. almost impossible to get someone at customer service. At the end I had to dispute the charge through credit card company. what a pain.

Source: Google

★ 1

I recently took and membership and the guy who helped me with the membership said , even if i cancel i don't need to pay the joining fees again any time I decided to comeback.

Unfortunately met with an injury which needs time to recover and had to cancel the membership after a month.

When I went there to understand the process ,the manager and the guy on the front desk saying ,the person who onboarded me doesn't work there any more and what ever agreement we had doesn't stand any more.

Both of them where very rude.

Believe me guys , don't trust their initial offers and treatments.

When u are in a bad situation they will just don't mind you at all.

I don't recommend.

Source: Google

★ 5

Source: Google

★ 5

Very nice facility! The staff is very kind & considerate; they greet me when I come in and leave, which is nice. The manager is the best part of City-Sports (Monterey). He frequently checks on my progress, and I can tell that he cares about what he does.

I’m also using their personal training services. I like that I can use their other facilities if I’m in a different area. I wish they had more classes at different times, but it’s understandable why they don’t right now as they’re recovering from 2020.

Can’t wait for their sauna to open again so that I can get the full experience.

I 100% recommended!

Source: Google

★ 5

Clean gym! Great customer service! Friendly atmosphere!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 3

Got a free 3 month pass. Went first week of the month and was there too early for someone to help with the pass but the guy at the front was very helpful and let me in with the understanding that someone would call me to schedule an appointment. Well a week later I still haven't gotten a call to redeem the pass. I guess I'll have to call them.

Source: Google

★ 5

Great place for post quarantine. Some city sports have lots of space, thought this is not as big it still satisfies my workouts for what I like to use and need. Cardio equipment is clean and maintained, weights as well, and the front entrance is beautiful. Highly recommend to try out as your new home gym in San Jose!

Source: Google

★ 5

great gym

Source: Google

★ 5

Awesome!!!!

Source: Google

★ 5

Source: Google

★ 1

Bad neighbors!

Will never go back to this gym. Bay Area Community Health has been operating a Covid-19 drive through vaccination site at this location. Last week when the gym could reopen at 10% capacity, they demanded ALL of their parking spots back in the aisle where the main drive through line of cars waited. There are many spaces available, one or two aisles down in the shopping center! This used to be a Walmart! The parking lot is HUGE. Customers going to a gym can walk a few more steps to go inside. Now, due to their bad neighbor policy, everyone, including the disabled, must get out of their cars and stand in a long line.....outside, even if it is raining. Do their customers realize the gym has inconvenienced THOUSANDS of County residents? The clinic has had to schedule fewer vaccinations due to their bad neighbor policy. Let them know what you think.

Source: Google

★ 5

Source: Google