★ 1

This gym smells like a dirty armpit. I can handle the smell of sweat which most gym smell like but this one is funky throughout. It smells so strong it made me nauseous I couldn't even work out. I frequent the Richmond and Concord locations but I definitely will not be coming back to Vallejo too bad too because it's right down the way from my job but it's worth the extra commute not to throw up from the smell while working out 🤢🤢

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★ 5

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★ 5

Friendly staff especially in the kids club. Decent sized gym not crazy busy

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★ 5

Visit late at night after 9 pm, not crowded at all. Pool was totally empty.

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★ 5

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★ 1

Free weights are never organized, even at 5AM. And the kettle bells are always locked up and when I ask for them to be unlocked they say “only the personal trainers have the key.” So now I have to walk around looking for a personal trainer to ask them to unlock the weights I pay monthly to use? What sense does that make

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★ 1

Yo quiero empezar que me recomienda cuando cobran al yin al mes.?

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★ 1

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★ 5

Good gym, great staff. Wish we had DBs over 100lbs. People are better at racking their weights here than the usual gym.

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★ 1

I was excited when I signed up for City Sports. It had more equipment than my previous gym and was less packed during peak hours. However, my excitement lasted merely two weeks. The free weights are never organized and people never wipe down the machines they use. There are a lot of cable machines but most are broken for long periods of time. My final straw was having my car broken into. Not once but twice. The first time Alyssa was great. She filed a report with her manager and stuck around till the tow truck arrived at 12am. I was told corporate would reach out to me following the incident. I never got a call from corporate or from security saying they watched the footage. Yes I know they cant do much for things stolen or car being damaged, but a call sharing your sympathy for a new customer goes a long way. Literally a week after the first break in, my car was broken into again. It does not matter what time you go to this gym you run the risk of getting broken into. I have a friend that goes in the morning and his window was smashed. I called to ask for annual fee to be reversed for canceling three weeks after starting the contract but was told no. I guess in the end its just business and business has to make money. Despite the horrible experience, I appreciate the customer service provided by Dillion and Alyssa from the moment of signing up to greeting me when walking in.

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★ 1

really? half your gym closed for personal trainer only?? conveniently the only half of the gym i actually needed to use.

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★ 1

the super loud zumba music ruins the vibe😭 i could even hear it over my beats & it’s always super busy (something they can’t control) i usually go to the gyms in Sac, and they are cleaner with newer equipment compared to this one, but for this or planet fitness being the only options in vallejo i guess this one isn’t terrible but i don’t think i’d go here again

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★ 2

The gym is ok, there is an unpleasant odor.

But I wanted to talk about the kids area on this review. I’ve been a member at this gym for almost two years, and during that time, I’ve been consistently bringing my baby to the kids area in hopes of getting him comfortable with the environment. Unfortunately, our experience has never been positive when it comes to the staff working there.

Today was the last straw. I dropped my son off and returned about 10 minutes later to check on him through the glass window. I saw that he was crying, standing next to a staff member named Ann, who was sitting at the computer. I waited for a bit to see if she would comfort him, but she didn’t acknowledge him at all.

I eventually walked in and asked if she planned on comforting him. Her response was, “I tried talking to him.” I pointed out that he was still crying right next to her and she hadn’t done anything to comfort him. She replied, “I’m doing something,” referring to her being on the computer. I was upset and asked, “You couldn’t have had him sit on your lap if the computer was more important than the kids?”

What made the situation worse was that there was another staff member in the room, sitting at the kids’ table doing something alone. She made no effort to step in and help either. My son was clearly upset and received no attention or comfort from either of them.

As a parent, it’s heartbreaking to see your child ignored when they’re in distress especially in a place meant to care for children. I’ve since removed my son from my gym membership and will no longer be bringing him to the kids area.

I hope this feedback encourages better training and attentiveness from the staff working with children. Kids deserve a safe, nurturing, and supportive environment, especially when their parents are trusting others to look after them.

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★ 5

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★ 5

Great gym, Awesome staff.

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★ 5

Great trainer 👌

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★ 1

Good equipment. Terrible condescending staff who will look down upon you during signup if youre not signing up and meeting their sales quota. Also will pitch sales to you while youre working out. Also doesnt tell you that you have to go to a 1 to 1 session but books it for you anyways and will constantly call your number about it despite telling them no. Better off going to a different gym if youre just looking to go in and out for a workout with no obstacles whatsoever

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★ 5

Lots of room and equipment to use. Even during peak hours, there are still machines you can use. Nice staff.

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★ 5

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★ 4

Lights has not been changed for a long time.

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★ 4

5 Stars for Personal Trainer Tom D! 5 Stars for Kurt B and his Body Works Plus Abs class. Both men are excellent at what they do and make a connection with their clients. Most of the other staff hasn’t done anything to stand out to me. I like the gym, the equipment, the workout spaces. It’s not dirty or claustrophobic like other gyms. I would love to use the pool again but after having my locker broken into and my phone and wallet stolen, I’m leary of using the locker room again. Theft of gym equipment seems to be a big problem. Monthly fee is reasonable.

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★ 1

Be aware of the management especially regarding discontinuing a service they offer like having a personal trainer. The manager in Vallejo lies! I talked to him to cancel my session because my 6 month contract has ended . He said he did but I was charged 1 more month. This should not be! They should make it easy for their clients to stop certain service when they want to discontinue it!

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★ 5

Great facility and staff

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★ 5

Great gym, clean, great people working there, all the equipment you could need… well run and security in the parking lot.

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★ 1

This wasn’t my first time at a gym, but I wanted to try out City Sports Clubs with a "guest pass". Their website gave me constant technical issues, and when I finally managed to submit my information, the guest pass never arrived in my email. I went to the gym assuming they could look me up, only to be told it takes 24 hours for the pass to arrive—completely unheard of. Frustrated, I couldn’t work out that day.

Later, I received a call from them. Without my consent, they scheduled me for an appointment to come in. I reluctantly agreed, as I thought this was maybe about getting me my guest pass only to discover the appointment was just a pushy attempt to sell me a membership. All the negative reviews about them aggressively pushing for you to buy a membership? They’re spot on.

To top it off, the gym is overcrowded and not worth the hassle. Save yourself the trouble and avoid this place, go to in shape apparently not as pushy.

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★ 3

Need to change filters on water fountains asap

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★ 5

Love this gym. It's so clean and has so much to do and the staff is amazing

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★ 4

Its pretty okay, not great, but pretty okay. I kinda miss the old school clubs, but this place is clean, they are a little slow on repaors, but they get to them and most of the stuff is working most of the time. Its a pain having to check out handles and stuff at the counter but i guess they have a problem keeping them from walking away. It gets a little crowded, but i guess lots of members keeps the lights on and the equipment clean and maintained.

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★ 5

One of the busiest gyms in the area

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★ 5

Love the facilities, staffing and members.

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★ 3

Amazing equipment setup
Can get busy between 3-7 but that’s every gym
Always clean !!!

Negatives
1- they have a Weird pool company contract so you can’t pay for your kid to swim with you. You have to pay them even if they don’t need lessons. Seems like a monetary benefit for the company instead of letting the members get that benefit
2- the lights. They say it’s an electrical problem but they turn them off in certain sections and it’s not good for a gym ambiance to lift in a dark corner tbh.
I would give 5 stars if the gym was well lit and the staff didn’t turn off sections.

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★ 3

I signed up with a friend under a family plan. We were told it would cost $59 each month for a gym membership. Not bad. We also asked about a personal trainer. For both of us it would cost $240 each month and a one time Enrollment Fee of $49 totaling $289. That I could handle. When I looked at my bank statement, I was charged the $289 as well as $208.96 for a training start up fee that they failed to mention. And as for that $59 a month for our gym membership, they added another charge of $118 for an Annual Fee. So instead of seeing $348 for the first month and $299 thereafter, I was charged $914.96 for two months. And did I mention, they work on commission.
The gym itself is great. I love my trainer, Mossy, and all the classes they offer, but watch out, they my start charging us for all the miscellaneous used.

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★ 5

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★ 1

Gave me the hardest time canceling my membership even though I gave a valid reason. The gym was alright but it was too crowded. I go to in shape fitness now

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★ 5

I just started for over 2 months and I really really appreciate the City Sports in Vallejo our trainer is Kurt on the Vallejo fitness and he’s wonderful. I want to rate him +10+ he’s very good and I really appreciate him and everybody appreciate him so I want to honor and acknowledge what he’s doing for me and my sister I enjoyed every minute of our fitness exercise thank you cities sports and thank you, Kurt.

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★ 5

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★ 5

Really clean and great workout atmosphere

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★ 5

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★ 5

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★ 5

I've been working out at City Sports Vallejo since 2021. Everyone is great. I really like the staff. I was using an on line program for weight lifting. I was worried that my form might be off & I wanted to make sure it was right. I asked Coach Thomas to check to make sure I was correct. He was great with pointers and suggestions. I have been beyond pleased with his feedback. I'm 69 so he listened to my concerns and adjusts the exercises if needed. He focused on balance, strength training and movement, so important as one ages. I always felt amazing and so healthy after my workouts & I know that I have had a really good workout due to his coaching. I'm very happy with my results. I can’t say enough about Coach Thomas. He’s the Best!

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★ 4

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★ 5

A academia muito boa, equipe de atendimento excelente, boa estrutura e fácil acesso.

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★ 5

Wonderful facility with knowledgeable trainers, very friendly staff and more than excellent classes and equipment to choose from. The pool is large and the cleaning staff is stellar. The locker rooms, showers, pool and equipment is constantly being cleaned. This is a really great sports and training facility. This place is way above average and ranks very high in my recommendations. The parking is more than adequate and the security is there driving around constantly. You can't go wrong choosing this place for your training, exercising and even socializing needs. Being in the shopping center is so convenient for your needs before or after your exercising.

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★ 5

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★ 5

Pretty clean for being Vallejo.

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★ 1

Went to try out gym before I committed and the manager onsite was way to pushy. This isnt my first rodeo, I'm not some young adult who will blindly sign up for a gym if I don't like it. Long story short he helped me make up my mind. Went accross town to Inshape not pushy at all. I will be joining In Shape because if this is an example of how this gym is run I shall pass.

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★ 5

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★ 5

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★ 2

Bad customer service, A/C is always low so its extremely hot in the gym especially summer, minimal/worn out cushioning on leg machines, always cleaning during gym hours so employees are in the way of equipment

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★ 5

I love this gym! Great layout. I just wish they were open earlier than 8am on the weekends and the weekend staff made it to work on time those days (posted at 8:18 from outside the gym)

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★ 1

They charged me 120 for entry and 59.99 for the annual fees plus 60 for my membership. That's around 240$ for the first month, and i can't even bring a guess. Be careful if you are planning to get a membership in this gym, I would recommend some other gym.

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★ 1

I can't stand this place!

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★ 3

Why is there no sauna

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★ 5

I joined in the beginning. I've had ups and downs triggered through family chronic stress. However, I found my focus as it was the staff who helped me to realize a major awakening of truth had me thinking every time stress rised. "Learning to accept what I can't control & start focusing on self" and I actually went on to lose 42 pounds and counting.
It's priceless to care and share.
Kindness matters,
Thank you so much
I recommend joining to everyone best community gym I've ever experienced.

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★ 5

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★ 5

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★ 1

Due to my work schedule, I’ve been going in after 6pm to speak with Akeal(manager) and staff keeps telling me that’s he’s gone for the day. I don’t appreciate him taking advantage of my Spanish speaking uncle. He went in to cancel his appointment but Akeal set his account for recurring payments. He’s taking advantage of Spanish speakers, how can a company allow this. Such a disgrace. No vengan a este lugar solos si hablan español porque se aprovechan.

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★ 5

I'm in my 70s, and joined City Sports Club. I felt the need for a trainer. I've been working with Thomas and have made good progress with his guidance. He explains the machines, works with building muscle strength and is concerned for my overall improvement. I enjoy the staff at City Sports . The club is clean and well maintained.

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★ 1

Akeal has the worse costumer service. He’s purposely trying to over charge people for his commission.

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★ 1

Bad experience. Staff was very rude and arrogant. Got the 3 day trial so I could test out the gym before committing to it and staff didn’t like me using the trial. He was trying to convince me to get a membership and when I said I needed to think about it he started being rude. I went back on the 3rd day of the free pass, and I was mostly sold to get the membership that day but he didn’t let me work out because the pass “had expired”. Will not be getting a membership there solely because of bad staff.

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★ 4

I go mainly for swimming. It is a 3-lane 25 yard pool, and I choose to go in the early afternoon when it is not too busy. Occasionally share a lap lane with one other person. There are usually walkers in one lane, and on some afternoons, the British Swim School offers instruction for children. The pool is clean, no frills. No sauna at this location.

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★ 1

ABSOLUTELY NOT! Walk away. You are better off anywhere else.** Story time**: I sent my mother to finish off sign-up process and pay the fees. Welp.. my bank notification reported a higher fee charge than expected. Turns out miss CHRISTINA there took advantage of my mother not being fluent in english and proceeded to add unnecessary services and therefore charges. NO ONE SHOULD TAKE ADVANTAGE OF ANOTHER PERSON'S VULNERABLE CIRCUMSTANCE as is a language barrier.
I saw a previous post with a similar comment so this is OBVIOUSLY a recurring issue that needs to be addressed. Is this gym THAT money hungry that they allow their workers to act in such a manner?
The other employee there was nice. Didnt catch their name. The problem is with Christina.
Can i get the owner on this please?
Is there a CEO? That lady needs OUT.
Check the cameras please. Im sure you'll see her *tap* *tap* *taping* away on her phone while the others are hard at work. That was her when i walked in 📱 but she apparently got busy as soon as I requested she be the one to assist me lol.

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★ 5

Super nice gym. Lots of space and lots of equipment.

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★ 2

This gym have the same membership cost and same equipments as other City Sports. No sauna.

It’s quite spacious, but it’s always packed.

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★ 1

City Sport uses deceptive business practices, is non-responsive to member requests, uses ill-prepared trainers, and is money-hungry! Stay away!!

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★ 5

Used my Active & Fit guest pass to check this place out and I was actually very impressed. The staff is SUPER friendly, huge space for a gym with lots of equipment for everyone to use. Doesn't feel cluttered and the atmosphere is peaceful. 10/10 recommend.

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★ 3

An economy version of the typical citysport but with the same membership rates. They have a pool and it's big in sqft, but the range of equipment is pretty basic. No spa but expect to pay for the spa anyway. I think the only reason this place survives is because of lack of competition from something like 24hr fit.

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★ 5

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★ 5

Very clean bathrooms, showers, clean pool even after kid's class, great Zumba trainers!

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★ 5

Like it 😊

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★ 5

I really love coming to this place. Everyone is so nice that works at the front desk

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★ 5

The best place to work out at the staff is friendly and helpful also ask if you need anything or help I appreciate everyone there I will be back tomorrow morning 🇬🇺🇬🇺🇬🇺🇬🇺

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★ 5

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★ 4

Good gym.

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★ 4

It has many classes to take, it is big. I like

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★ 5

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★ 1

The woman with the buzzed green hair is so unpleasantly rude and has major attitude. She demanded my guest to sign up with the system despite already doing so earlier this year and having checked in fine every other time. We didn’t bring this up because she was already angry for no reason. I witnessed her do this to someone else as well at the same time. This was most likely an error on her end but being insanely rude, disrespectful, and rolling her eyes for absolutely no reason is uncalled for, especially at 8 am.
Moving on to issues with this gym- there’s tons of cardio equipment plus an entire room dedicated to it, yet they barely have any of the actual machines people want, there's only 1 or 2 of the popular equipment. Some of the padding on the machines are tore up and they havent fixed it in months. There's a few sinks in the women's locker room that have very weak water pressure or dont work at all. There's been a lack of soap for the longest time in a couple of them as well. There will be many times where there's nobody even at the front desk. Additionally, they do not enforce time limits on the equipment, and they allow members to occupy more than one machine at a time, even when it’s busy.

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★ 4

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★ 5

Great! The gym is large and clean Locker room and bathroom are nice and clean.. lots of equipment. People are nice. The staff is nice and helpful. Location great.

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★ 3

For it being a pretty new gym I'm surprised it has old or torn equipment. Small gym compared to other places. Wednesday cycle class I give it 2 thumbs up.

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★ 5

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★ 5

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★ 4

I’ve been a member of almost every gym in my area and this is without a doubt the best for the cost. If you have kids it also has daycare for them to enjoy while you’re getting it in. The only thing I wish it had was a sauna or steam room. Other than that it offers everything you need for your fitness journey.

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★ 5

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★ 3

Great variety in equipment. BUT DONT TRUST ANYTHING OR AGREE TO ANYTHING THESE SALE VULTURES TRY TO PITCH AT YOU. LITERAL NIGHTMARE!

Before I ever considered signing up I called to ask about the rates and be walked through it, Will (another person in google reviews seemed to have a not so great encounter with him as well) condescendingly told me that he didn't believe I didn't have 30 minutes out of my day to come and tour the gym. Next day I came in and toured with him. He's not very enthusiastic by any means either. Rushed me through the contract. I'm very new to the gym scene and am a young adult with no prior gym contract experience so It wasn't really great of him to not explain to me in depth and have me quick sign my initials.
I was signed up for the VIP membership pass which is basically a pass to allow your friends or family to go to the gym because I wanted people to go with me, come to find out I didn't need to pay for all that. I called recently to get the VIP pass taken off my account and the guy on the phone basically told me I had to let it expire... As a part time student with a part time job paying minimum wage, I don't have the resources available to me to just let monthly payments of $70 just expire on their own for an undetermined amount of time. Email support was great; but while digging deeper into my account sign up and receipts, I noticed my account was upgraded the day after I signed up under a credit card that didn't match the last four digits or expiration date of my own. NOT TO MENTION i'm also paying for the les mills thing without ever having signed up. I'm extremely disappointed. OH and after you sign up you're allowed a free training session with one of the many trainers they have on hand, Will told me he would give me a female trainer because I wasn't comfortable with a male trainer. Guess what happened? I had a male trainer and after a great workout it was excruciatingly awkward to be pitched $200-$600 dollar training sessions and just flat out admitting i'm too poor for it.

The equipment in this place is vast, its always nice to take a run, lift weights, I've yet to try the pool. Please enjoy your workout and fitness journey but don't let these front desk commission hungry vultures rob your money from under your nose.

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★ 5

Just such an amazing gym, so much to offer, very clean, lots of variety. Everything u could need in a gym. When im in there I dont feel like im in Vallejo. Truly the best addition to the neighborhood

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★ 4

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★ 3

I really enjoy the classes here. Kurt's classes are all amazing If you're looking to really be challenged. But a lot of the classes do get very full.

All the trainers are very different in style and focus.

But their equipment is run down
They don't really have enough equipment. For example, they have very few sets of weight sizes
A lot of the seat covers are cracking
They don't have enough wipe stands around
The pool sides don't look as clean as they should

The showers are okay
The locker room has plenty of open lockers.

The community overall is very nice
The staff does keep it decently clean

It's my understanding that they have additional rooms that aren't being used, which is a shame

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★ 5

Front desk staff extremely helpful and professional, especially the Asian girl!

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★ 4

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★ 5

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★ 1

The pool is the reason I go to City Sports. Now they have started doing children's Swim lessons 5 days a week at peek times. (3:30-7:30 during the week and 9 to after 1pm on Saturdays and Sundays) the pool was ever super clean to begin with, But Now it's really dirty. I mentioned it to the front desk, I hope they increase the filtering and cleaning schedule. I can tolerate the noise and loosing 1 of only 3 lanes to multiple babies and toddlers, but the murky water, grimy tiles, floating brown particles and sand on the bottom is too much. I'm very disappointed .

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★ 5

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★ 4

So far so good this place is big.I usually go in the mornings because It gets very busy late afternoon 5-7 with the exception of Friday. Place is well kept, front desk staff are 👍🏽. Locker room area is clean. A good mixture of young and older people.

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★ 5

very nice gym

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★ 5

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★ 2

Only go here because I hate going to the bad side of Vallejo to visit PF. The fact that there is only one of each machine blows my mind. Only 2 smith machines?! Crazy. They’re also facing each other so if someone is using the front one, you can’t see yourself in the mirror. gave an extra star because the employees are nice.

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★ 5

Clean gym plenty of equipment for an efficient workout!

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★ 5

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★ 5

Excellent gym that offers a very good selection of equipment. I have been working with Thomas D, one of their personal trainers. He’s been extremely helpful and is a great guy.

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★ 5

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★ 3

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★ 5

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★ 5

Awesome

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★ 3

Good equipment but most of the time it is too busy.

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★ 5

Very clean, great staff and so many machines and classes

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★ 5

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★ 5

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★ 3

Nice place!, except for the showers, they're filthy, and the staff never change the filters from the water fountain I think we pay for a better service!!

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★ 5

I and my husband have been going to City Sports Club since January of this year. So far, I have been very satisfied with my experience in the gym. They have the latest exercise machines and equipments. Its cleanliness is well-maintained; the staff is very nice and friendly. I would sometimes bring my daughter to the Kids Club, and the staff there is very engaging, patient, and caring. Christian, the gym's personal training director, was very professional and thorough in conducting my personal fitness assessment; and he eventually was able to convince me to sign up for their personal training program. I am also very lucky to have Jeriel, as my personal trainer/fitness coach. He is very encouraging and fun to work with. Jeriel has helped me become stronger and healthier. The City Sports Club community in Vallejo is non-judgmental and supportive. I love going there and I definitely recommend this gym to anyone who wants to reach their fitness and health goals in enjoyable and sustainable ways!

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★ 5

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★ 5

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★ 1

I love coming to this gym to swim. Yesterday when I wanted to swim the water was freezing cold. I don't know if it's the people working the front desk.

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★ 5

Este me encanta por varios grupos que tienes y mas aparte la picina espectacular

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★ 5

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★ 5

Clean, great classes, fun friendly environment. Really enjoy my time in the group classes! I absolutely love it here.

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★ 3

No Sauna and No free weights. kind of like reminds me of Planet fitness.

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★ 2

Might be time to switch back to Inshape.

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★ 1

Not consistently cleaned and the staff is very unattractive. This plus there are groups that camp on machines for hours on end.

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★ 4

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★ 5

Very nice gym, a bit crowded with younger folks, But what makes this worth while is my trainer THOMAS (COACH)

After being in Law enforcement & Military (10+ yrs) this is the BEST I have been challenged in a while. Thomas is patient with his clients and willing to work with your schedule. Even if you are not having a session he will go out of his way to assist you in your workouts. Positive attitude/Energy throughout the day and genuinely loves what he does.

His collogues are very friendly as well. I couldn't ask for a better trainer than THOMAS. Definitely would recommend him to my friends/family

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★ 5

Always clean and they have a variety of machines

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★ 5

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★ 2

Staff and equipment are nice, but there are just too many people. It doesn’t really matter what time you go, it’s difficult to get a good workout in. They need to get rid of the “2 guests privileges per visit” policy.

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★ 5

Very big and Clean

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★ 5

Love this place!!! Joined in October and love the people who work there!!! A.j is the best trainer!!!

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★ 5

Friendly staff and the gym is well maintained.

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★ 5

I love this place because it feels like home.

As a current fat person dealing with fat person things, I realized that I needed to go to the gym. So, I went to the gym and got a personal trainer - Coach Thomas D. - and thanks to his hard work and patience, I lost around 27lbs in a span of 3-4 months.

Also, the equipment here is a lot more than some City Sports I'd been to. The restrooms are also cleaner. They have Disney XD and other fun channels compared to the other gyms. But they don't have my favorite bike here, so I guess that's my only grievance.

Weekends are the best days to work out if you're into free weights.

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★ 1

Gym is good and staff members are overall great people. This one star review is a directed towards the "personal trainer" whom the other staff members refer to as "Will". My brother and I took up the one time free personal training time/trial offered by the gym during the initial membership sign-up with City Sports Club, and we got Will as our personal trainer. Initial experience with Will was great until we got to the end of the training session and got to the sign up portion for a personal trainer. I told Will that I wanted to think about it since it was an extra $210 charge on top of the gym membership fee. This is not in any means an issue with financial constraints as it is more of an issue with time constraints with my work schedule. At this point Will proceeded to start really pushing his personal trainer package towards myself, even though I repeated that I wanted to think about it multiple times. He pushed towards the point where he already had me signing my initials on a contract which he would not allow me to properly read nor get a copy prior to putting down my initials. He then proceed to entice me with an "UNDER THE TABLE" agreement about being able to sign up for the contract and cancelling it within 30 days in order to get a "free personal trainer" try-out within the set time. When I asked to see where in the agreement/contract this was mentioned, Will proceeded to highlight a section where it mentions that the contract can be terminated within 30 days under SPECIFIC conditions. During this time I attempted to review these conditions and Will decided to once again push aggressively to take my attention away from the contract. Will then proceeded to bad mouth myself and my younger brother who is an active duty service member currently on leave to see myself and our family before he flies overseas(credentials can and will be provided should the manager wish for it). Stating that my younger brother is at fault for not letting me decided for myself, and that he (Will) wont be receiving a COMMISSION from me since my little brother stood up and said that I WANTED TO THINK ABOUT IT before randomly signing a contract in which I did not know about aside from Will's word of mouth. Myself and my younger brother then proceeded to the front desk and requested for my membership to be terminated in which point Will once again approached us and asked "did we really have to escalate what happened" and then proceeded to let us know that "we wasted his time" as if the try out was not an offering by the gym and made it sound I am indebted to give him a commission.

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★ 2

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★ 5

Spacious, equipments are professional grade, staff are always ready for support. Kudos to City Sports for a neighborly Gym Club.

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★ 5

Excellent club

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★ 1

Went to check out this location after a long work day. Looked clean and new. I requested to meet a rep to talk about memberships (I used to go to the concord location). The lady at the front was very nice. She went and found someone to show me around and talk about membership options. She introduced me to Nate who is a rep there. He was in depth about showing me around the facility. He used his hands a lot when speaking and pointed around showing the specific areas for every workout. I was looking around and I guess I looked at an area too long and he told me to "pay attention" as if I were a child. It rubbed me the wrong way and I made that apparent with my body language.

I came in with full intentions of signing up, but unfortunately I left without a membership.

The "Today Only" Sales tactics dont really work well for me. It was excessive, and continued throughout the rest of my time there. I had a better membership offer in my emai since I was a member before...

I figured the innitial visit could be like this, but I wanted to take the tour to see how I liked the gym.

I will prpbably use the concord locations Gym again.

Source: Google

★ 5

I am so glad I joined this gym,everyone is very positive there.My personal trainer coach Thomas has impacted my Life in a positive way. I'm in the Best shape 0f my Life.I would highly recommend this gym 2 all my friends and family. I Look forward to going there each & every Day. Hands Down the best experience of my Life.

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★ 5

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★ 4

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★ 5

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★ 4

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★ 1

Be careful, and don’t feel under pressure to get in a contract ! The staff is not helpful when there is an issue and won’t forward calls to managers. I have confirmed the gym personal training contracts will renew and you may not notice for months, to get out of the contract is then difficult ! Please contact me if this happen to you.

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★ 5

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★ 5

No pain no gain

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★ 5

Clean gym lots of equipment.

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★ 2

PLEASEEE CLEAN THE GYM
ITS Getting worse everyday !!

Mathew / Josh / Bibi !! Please hire a cleaning company do something PLEASE !!!!

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★ 5

I am a male in my 60s and have not been to a gym for many years. I had an extremely weak core and very little muscle strength . I joined the gym 3 months ago and my personal trainer is Thomas and he is amazing. He is firm but patient and he takes his training very seriously. Now my core strength is great and my muscles are becoming toned and well defined. Most importantly, having Thomas as a trainer...I am not worried about hurting myself. I recommend this gym highly and their trainer Thomas.

Source: Google

★ 5

Great facility in Vallejo: clean, well maintained, friendly, competent and professional management and staff!!!

Added note: The one “downside” is that Club Managers allow the “aerobic classes” to leave the doors open (poor ventilation perhaps🤔🤔🤔) and to boom really loud “nonsensical music” which drowns out club music and your own personal music😩😩😩. Remedy: bring along a good set of soundproof headsets😂😂😂

Source: Google

★ 5

Very good place.

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★ 5

A real gym in Solano County!

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★ 4

Clean

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★ 5

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★ 5

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★ 1

I entered the gym and the front desk did not greet me. I went to fill out my water bottle and their water station’s filter hasn’t not been replaced (it has a red light on) after that I attended one of their cardio classes and the mirrors across the room look dirty and foggy. I will not come here again I was trying out their gym but with that experience and their high prices I would rather go to Fitness19 in American Canyon. Friendly staff, clean facility and excellent amenities

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★ 1

This place is going downhill. They don’t give any maintenance to their equipment, the place is always humid, people in the front desk ignore you when you scan your membership, and THEY NEVER REPLACE THE FILTER FOR THE WATER FOUNTAINS. If management sees this, I truly hope they address these issues since it’s a pretty new location to be having these type of complaints.

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★ 5

Very Clean, Not crowded & has a great vibe

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★ 5

Staff are great, but the fack they still haven't been able to fix the handicap bathroom lock, as well as the shower hose and the fact its never clean when i go in., It makes me want to stop coming . And finde a clean place

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★ 1

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★ 5

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★ 3

3.5 stars as such a new location should be so much better. Weird layout and cleanliness isn’t there, especially for how new it is. Plus their water filters are always out and out for forever and never replaced. In fact, anything that goes out is out of service for months it seems like.

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★ 5

Clean, huge and perfect place to workout

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★ 5

Muy buen lugar para hacer ejer

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★ 4

Now that the mask bs is over I have no complaints

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★ 5

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★ 4

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★ 1

Update: Sales person said their promo was ending on Tuesday 3/15 while trying to get us to sign up. I checked their website today, the deal is still going on. Be careful with sales tactics.

I signed up for a free 3 day trial pass to try out the gym. The sales associate was very nice and gave us a good tour of the gym. Then we sat to discuss membership options before trying out the gym. He gave us the pricing options and wanted us to make a decision right away. We were hesitant and wanted to try out the gym first. Afterwards, he said that he cannot honor the 3 day pass because we were not residents of the area yet although we indicated that we were looking to move here in the future. I'm not sure if this is part of their policy or a cop out because we were not going to be immediate sign ups. I don't respect how they handle business and potential customers. Will not be returning if we move out to the area.

Source: Google

★ 5

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★ 5

I just joined this new gym in Vallejo and am very happy with the results. I was given a tour a couple weeks ago from their associate LJ Swolls and felt that this is the place to restart my workout routine. Very clean and safe environment with a great choice of cardio and weight training machines. I've lost 5 lbs in the 1st week and will continue to be a member of this gym. Ken Sarna recommends City Sport Gym in Vallejo!

Source: Google

★ 5

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★ 2

the staff or manager allows an employee to bring in min oven into the men's locker area. The person starts heating his meal and in the process, the stench of the food is extremely offensive. Manger please provide your staff with a lunch area pleeez

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★ 5

I am so happy I joined this gym.

I am hoping they make a sauna hot spa tub area!

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★ 5

Very clean, lots of equipment. Never have to wait for a treadmill and good customer service

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★ 5

New gym, very spacious, plenty of room to workout. And the staff are friendly and helpful.

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★ 1

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★ 5

It looks great!

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★ 1

The gym employees don't wear masks reliably. Customers almost never do. I asked for a refund of my up-front payment of $200 and they haven't responded yet.

Basically, it's full of rude gym bros who tell you to buzz off when you ask them to put a mask on, and maskless employees who are rude about following mandates.

COVID is real. Omicron is real. This gym isn't interested in providing a safe space to work out.

Source: Google

★ 5

Excellent equipment, weird-ish layout but I can look past that. Memberships a bit pricey but overall great gym if you can afford it!

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★ 3

Why is there no timer on the wall for lap swimmers?

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★ 5

Clean equipment and friendly staff.

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★ 4

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★ 2

Brand new, well-equipped gym.

Unfortunately, the gym over-sells their memberships, making the club after 5:00pm on weekdays way too crowded with not enough social distancing. Some members don't bother wearing their masks while working out... gym employees don't bother enforcing masks on the g ym floor.

I'd rather pay a little more to have less people visit the gym after 5pm on weekdays.

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★ 3

Glows:So amazing! So many quality machines, tires to flip, aerobics room, great staff, and an epic workout experience.

Grows: Editing my rating from 6 months ago. Still good equipment but the restrooms are not well maintained. It's a constant issue. Especially during a pandemic, sanitizing and cleanliness is high priority.

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★ 5

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★ 5

Today I did water aerobics. It was a great work out. Really like this place

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★ 5

Me encanto

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★ 5

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★ 1

Staff is very pushy and does not listen to the customer. Left very angry and frustrated...

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★ 5

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★ 4

It's clean and most of time it isn't busy at all.

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★ 2

Cool space and gym machine, unfortunately they are really desperate to make sales instead of listening to the customer, my wife got blew off today by a trainer she was asking him information about how to use a machine and the trainer told her to just to just scan a QR code on the machine to learn how to use and lucky her the website said page not found, she has obly been there 1 week and thats rhe service you get.

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★ 5

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★ 5

The squad here is a very respectable and nice who treats there customers as friends. Sam and Eddie hooked it up.

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★ 5

Lots of equipment to use and they've kept it good and clean through the pandemic. Gets a little busy in the afternoons with the after work crowd, so plan your sets accordingly.

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★ 5

I love this gym. Super clean. Great equipment. And very friendly, helpful staff. I go 6 days a week.

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★ 5

Very nice club with lots of options

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★ 5

Sam and Darius are amazing!!!! I wasn't down with personal training but these guys changed my mind!!! Go to them!! They won't fail!!

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★ 1

rude help desk people
very condescending information that was given

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★ 5

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★ 5

Shout out to the janitor it's the same dude everyday I'm there no matter what time he's always cleaning. It's a nice wide open gym with plenty of equipment.

The only complaint I have is there's only one seated row machine so it's almost impossible to get on it

Source: Google

★ 5

I go here to swim regularly. The pool sometimes in the midday can be too hot but it is clean. This gym doesn't appear to have a sauna or steam room which sucks but all the equipment is new, the staff is friendly, it's really easy check in and the place is huge

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★ 5

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★ 4

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★ 5

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