★ 1

I wish I could give this place zero stars. Club Lagree has some of the most predatory and deceptive membership practices I've ever dealt with. They make it very easy to sign up -- friendly, smiling, "we're here to help" -- but the second you need to cancel or change anything, the whole tone shifts.

I was never properly informed of how their billing worked, and they've been DOUBLE charging me every month for 2 memberships after telling me the initial membership was going to be canceled. The moment I tried to resolve it, they suddenly couldn't "find" the details, couldn't "adjust" anything.

And when I tried to cancel?
Oh, surprise -- I'm now forced into a 30-day notice period after already being charged, which means they get another month of my money on the way out FOR 2 MEMBERSHIPS! WHO WANTS 2 MEMBERSHIPS? No refund. No accountability. No willingness to resolve the fact that they never clearly disclosed these terms in the first place.

It's not a membership -- it's a trap.
Once they have your payment info, you're locked in, and they will squeeze every last cent they legally can.

If you're thinking of joining, don't.
If you value transparency, fairness, or being treated like an actual human being -- run in the opposite direction.

There are plenty of other gyms and studios that value their customers. This place is not one of them.

Source: Google

★ 5

Best Pilates studio ever. All staff are awesome, receptionists are very friendly and the instructors push me to my limit

Source: Google

★ 4

Great instructors and great workout every time. They just need to fix their audio. It's hard to hear the instructions with the loud music and muffled mic.

Source: Google

★ 5

Took Taylor's class & felt AMAZING after. The flow was great + loved the music. The class was just the right amount of challenging & shes great at encouraging you to push through the hard parts. 10/10

Source: Google

★ 5

Lagree is a game changer! If you want high intensity low impact workout this is the STUDIO you need to check out! Love all the instructors and the club vibezzz 🔥

Source: Google

★ 5

Source: Google

★ 5

Club Lagree was the first pilates studio I visited when I signed up for ClassPass a couple of months ago, and I have since tried several other places but keep coming back to Club Lagree. I like the megaformer machine they use, which is the only machine I've found I really like. I've gone to 3 classes at this location so far, all with different instructors (Jennie, Veera, and Taylor), and they have each been amazing! What helps is the instructors slow the pace way down, which forces you to focus on technique. During my first workout at Club Lagree, I could feel the burn only a few minutes in, and after every workout, I continued to feel the effects for at least a day or two.

Unfortunately, I can only visit here occasionally since I don't live in the area, but if I were to move closer eventually, I would become a regular.

Source: Google

★ 5

Love this location and the studio - bright and clean and great instructors

Source: Google

★ 5

I have been attending Club Lagree Pasadena for about 6 weeks now and am in total awe of how I have very little to no more pain in my lower back and hips. I have two torn hamstring tendons ( one in each hip) and used to be extremely active however was in constant pain as a result of heavy weight lifting and excessive stair mill use. I could no longer work out they way i knew how to and I fell into deep despair thinking i wouldn’t ever be able to work out again. After thanksgiving I decided to buy an in home treadmill and sign up for Pilates. I decided to buy a 10 pack of classes on their Black Friday sale. I can tell you that it’s probably been the best decision I’ve made. My core and lower back were so weak before starting this series. I have gained the confidence I needed to continue gaining my strength back. Cindy is my favorite instructor because she asks what if any injuries you have prior to class and offers modifications on the fly which are extremely helpful. She is kind and patient and more so knowledgeable. I will continue to frequent Club Lagree Pasadena, and feel that I’ve finally found my new workout style. Thank you thank you 🙏🏽

Source: Google

★ 5

Workouts and teachers are fabulous !

Source: Google

★ 5

Beautiful studio space: clean, open and natural light!

The instructors are friendly and helpful. Shoutout to Laura, Kelly and Morgyn!

The class is great! Slow and controlled movements, challenging and so effective.

Music is fun but not too loud.

Highly recommend!

Source: Google

★ 5

Source: Google

★ 1

Terrible ownership. Classes are mediocre. Don’t bother!

Source: Google

★ 4

Update: Someone from Lagree finally reached out to me via email and set me up. I was able to attend my first class at their Outdoor location. The facility was set up under a tent. It was clean and well ventilated. The instructor was really good. The class was small so we each received a lot of attention. The class was really challenging. I was shaking within the first 5 minutes! Overall it was a great experience. It is more expensive compared to other classes, but I felt it was worth it.

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I'm beginning to think I've been scammed. I purchased a 5-pack deal during their pre-sale in 2019 before the location was opened. I haven't been able to use it due to the pandemic. Finally Lagree is opened for outdoor. But I couldn't apply the passes. The app doesn't work. And I've been trying to contact them for multiple times multiple ways. Did not get an email response. Then I found out that they changed their number. So the number on the website isn't even working anymore. Anyhow, I called the number, nobody picks up the phone, I texted them at both numbers and nothing!

Source: Google