★ 5

Source: Google

★ 5

Always a good experience and great workout!

Source: Google

★ 5

Joyce is an amazing instructor. Challenges our bodies in a new way everyday.

Source: Google

★ 1

As a fitness professional and business owner for 23 years, I’ve always treated my clients with empathy and understanding, especially during challenging times. If one of my clients reached out with a concern, my first response would always be, “I’m so sorry. How can I help?” Many of my clients have faced difficult situations, and I’ve always prioritized compassion and professionalism.

I am an unlimited member and pay $250 a month. I have missed classes in the past and have always paid the $20 missed class fee without issue. However, this was a one-time situation where I asked for a waiver because I was helping a close friend evacuate her family, kids, and animals due to the devastating fires in Los Angeles. My friend lost everything, and I spent days helping her through this traumatic time. People were being told to evacuate before the flames overtook entire neighborhoods, and my focus was on doing what I could to help.

When I called to explain this and request a waiver for the two missed classes, I spoke with a woman named Ayla . Her response was completely dismissive, stating, “Well, those were two days before the fires started,” without a single apology or expression of empathy for what I was dealing with. I mean, even the way the woman answered the phone and addressed me as a client was so unprofessional. I would never in my life have somebody like that running my business ever.

When I asked to speak to the owner, I was told she wouldn’t be getting back to me because she is a new stay-at-home mother. While I respect the challenges of motherhood—I am a mother myself—this excuse is unprofessional. Many of my clients are mothers, and they manage their responsibilities while maintaining professionalism. A new baby is not an excuse to avoid addressing legitimate client concerns.

In moments like this, when communities are experiencing such hardship, people need to stick together. I am disgusted by the lack of empathy and compassion shown by this company. It’s shocking that they’re able to stay in business when they treat loyal clients this way. This experience was deeply disappointing and a reminder of why compassion should always be at the forefront of customer service.

Source: Google

★ 4

I love so much the teachers in this studio.

Source: Google

★ 1

I don’t normally leave bad reviews, but this studio charged $129 to my debit card without my permission and for no reason. I took 1 free class here and bought a pair of socks, so they must have stolen my card information. I had to dispute it with my bank bc they said they don’t have any charges from their end and don’t have my card on file. Just honestly be careful because this is so not okay and I feel so violated.

Source: Google

★ 5

It took me awhile to finally join, now that I have I'm all in. Super clean, classes all day long and an easy to use booking app.

Source: Google

★ 3

I love this studio & the classes, but sometimes I feel like certain instructors can be very rude, demeaning, and project their anger into the classes. This is an exercise class, not a way for grown woman to project their anger of their personal life into the classes & direct it at the students... Please be more selective of your instructors & more mindful & aware of how they are acting in class.

Source: Google

★ 1

Staff is rude and unprofessional! The environment is unwelcoming, staff does not make it a pleasant place to be. They provide little to no support to new members who are simply trying to keep up and learn. Do not bother joining.

Source: Google

★ 5

A new experience for me…. The staff has been very helpful and informative. Nice clean place.

Source: Google

★ 5

I started Pilates at this location three months ago. All of the instructors I've had have been very encouraging and helpful. The facility is clean and the staff is friendly. I am amazed at how my flexibility, posture, balance, and body shape have improved so quickly. I love Pilates!

Source: Google

★ 1

Went for a intro class with a friend. The instructor completely turned me off from joining. She was rude because i wasn’t doing the exercise right. Instead of constructively correcting me she scolded me. That alone made me not want a membership.

Source: Google

★ 5

Great pilates instructors .
Love it and I see improvement with in one month.thank you club plates of noho.

Source: Google

★ 5

Amazing workout!! If you are new to pilates try the intro class. You Will be Hooked!

Source: Google

★ 1

Loved the instructors I had until they started leaving. They knew something I didn’t at the time. Great customer service until they charge you a month after you cancelled.

Source: Google

★ 5

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★ 5

Source: Google

★ 1

The worst place ever with its terrible customer service. I was late only for 3 minutes for my intro class, they didnt let me join saying that I am TOO late for the class. The girl in the reception area had 0 professionalism and sounded like a robot. Just wow! Very appalled and disappointed. It wasn't even an actual class, just an intro.

Source: Google

★ 5

My favorite studio. Rachel, Joyce, Megan, Stephanie are amazing instructors if you enjoy challenge and good workout. I wish all CP studios had such great instructors.

Source: Google

★ 5

Megan is an awesome instructor.

Source: Google

★ 5

This studio is simply amazing. I am beyond grateful that it's in walking distance from where I live. The instructors are excellent and truly care about your well being. They have an app where you can book all of your classes, which is super helpful. And they're implementing the mask rule to keep everyone safe until the rules change for California (hallelujah!).

Some of my favorite classes are:

Cardio Sculpt
CP F.I.T. (Functional Interval Training)

I love that they offer other classes than just a Reformer Flow class. However, a bulk of my classes are the Reformer Flows. I'm finally starting to push myself and take level 1.5 classes and boy, what a difference they're making!

If you're thinking about enrolling, I highly suggest/recommend that you sign up here. The entire staff is super friendly and always helpful. Not to mention the owner (Ester) is the sweetest! Side note, I've spoken to other Pilates members at other studios, and rumor has it - North Hollywood has the BEST teachers. ;) I'm so grateful, and my back is even more grateful, that I have this place to stretch and strengthen at. I'd be in such pain if it weren't for this place.

Source: Google

★ 4

Really nice instructors and some really good classes. The reformers are a little rickety and most of the classes do a lot of the same moves. I’ve gone to about 8 classes now and only one has done side lying foot strap work (which really targets the glutes and legs) My upper body and abs get a great workout but I don’t feel they utilize the reformers enough to get a good leg/but workout as other studios I have gone to in the past do. Allie’s class was AMAZING though— I wish she taught more!

Source: Google

★ 5

Source: Google

★ 5

Club Pilates is the best Pilates studio in the SFV. It has unlimited equipment and amazing instructors. You are missing out if you aren't a member!

Source: Google

★ 5

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★ 5

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★ 5

Amazing service, worth the price! The teachers are very encouraging and the practice helped my joint injury and strengthened my core :) The manager Danielle runs a good business.

Source: Google

★ 5

Source: Google

★ 5

MUST TRY. If you want your body getting in shape QUICKLY this is it. I can't believe I've lived without this place so far. The vibes are so so good.

Source: Google

★ 5

Great workouts. Worth it every time.

Source: Google

★ 5

Club Pilates has changed my body and changed my life! I'm in the best shape ever at 50, with a smaller waist, taller posture, and more defined muscles. The teachers are very hands-on and personal, and four of my friends have joined since I started Club Pilates. The proof is in the results!

Source: Google

★ 5

Source: Google

★ 5

The environment is clean and inviting. Everybody here is very nice and non judgmental. I really enjoy coming here.

Source: Google

★ 5

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★ 5

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★ 5

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★ 4

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★ 5

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★ 5

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★ 5

CLUB PILATES NOHO IS AMAZING! Such a great community to be a part of.

Source: Google

★ 5

Source: Google

★ 5

Positive atmosphere- great teachers. The classes are always varied which keeps it fun and interesting. And very clean!

Source: Google

★ 5

I've always heard how amazing pilates is and since this place was walking distance from my place, I decided to try. It is a bit pricey but we'll with the money. I normally do more HIIT type training so I wasn't sure if I'd feel like I got a good workout but, I've been to 3 classes and I'm already addicted. The movements are slow and controlled so you learn to focus on the muscles your working. I felt rejuvenated after class and surprisingly sore. Friendly staff and instructors and lots of equipment. I like the early classes to accommodate those who want to workout before heading to work. Give it a shot you'll love it!

Source: Google