★ 1

Source: Google

★ 5

Club Pilates has amazing instructors, conveniently located and opens early. Makiez makes the flow energetic and varies the routine making it very interesting!

Source: Google

★ 5

First class with Kendra this am was great - new exercises (for me) and new challenges (love the leg work with double green springs).

Source: Google

★ 1

I love pilates and yoga and I've been doing it for decades. The rise of chains like Club Pilates are attractive due to the number of classes and locations. However, they simply don't have the quality of teachers and classes that smaller shops like YogaSource bring to clients. Feels like a McDonald's model imposed on pilates.

Source: Google

★ 5

Tam, Kerry, Makiez, Max, Molly, and Vickie are world class teachers, we are so lucky to have them at our studio 🤩💐

I have yet to encounter a Pilates professor who doesn’t WOW me, and the community here — AMAZING!!!

If you’re a beginner I would highly recommend going with Kerry, Makiez, or Molly - they are really mindful about making modifications and patiently guiding you through the exercises. The workouts are challenging, yet, therapeutic in the best way.🧘🏻‍♀️

Tam, Max, and Vickie I find to move at a quicker pace and they’re FANTASTIC once you’ve gotten a couple classes under your belt. 💪🏼

Get an unlimited membership if you can, trust me — I keep needing to edit this review to add more instructors names because that’s how incredible they all are.

This studio has become my little slice of heaven — a place where I feel strong, supported, and completely at peace.

Source: Google

★ 5

Kerry is an excellent instructor and I am glad she is now teaching flow 2 in Palo Alto. She mixes things up and plans her sessions well using a variety of instruments in rotation. All
Her classes feel different and lead you up to a challenging exercise which makes such a difference. Her 1.5’ s are also challenging and have a good pace. Thanks Kerry ❤️. A lot of the other classes (taught by orher instructors) feel extremely repetitive which should not be the case since there is such a variety of instruments and equipment. So really appreciate Kerry’s efforts to plan different classes each week. Really think that the girls at the front desk are also doing a great job too!!!

Source: Google

★ 4

Source: Google

★ 5

Great classes with adaptations when needed. The staff are all friendly and welcoming.

Source: Google

★ 1

I took the 11:30 class today with instructor Vickie. I’m currently recovering from an injury and surgery, so there are some movements I cannot do. Unfortunately, she didn’t offer any modifications or options for students who are injured or need adjustments.

When I couldn’t follow exactly what she said, she became upset and asked me to leave the class. I felt embarrassed and humiliated in front of everyone. She was very rude and disrespectful toward me as a student.

I came to class hoping to heal and move safely, but instead, I left feeling very uncomfortable. I would not recommend taking her class if you need any understanding or support during recovery.

Source: Google

★ 5

This is a great club for Pilates! Excellent teachers!

Source: Google

★ 5

Vicky’s energy was incredible. She gave precise and valuable feedback on form. Will be back!

Source: Google

★ 5

Very clear instructor. A great all-body workout

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Vickie is my new favorite ! Thank you for make the class accessible to me post spine surgery - that was an incredible well choreographed class! And your personality brought me so many smiles and laughs! Thank you again!

Source: Google

★ 5

Peggy is an experienced teacher who gives us clear instructions and points out the details we need to pay attention to in our movements. After each class, I felt so happy😊

Source: Google

★ 5

Max is the greatest teacher. Helpful, & teaches with humor at times. We LOVE Max!❤️❤️❤️

Source: Google

★ 5

Great instructor, great class and able to be inclusive of all levels

Source: Google

★ 5

Source: Google

★ 5

I’ve been a member of Club Pilates Palo Alto for a few years now, and it’s by far my favorite studio. I had never done Pilates before joining, and now I’ve taken over 400 classes! The instructors are incredibly helpful, and it’s been so fun bringing friends with me to Flow 1 classes. If you’re interested in trying Pilates for the first time, this studio is a fantastic place to start. The community is welcoming, and the staff are always kind. Thank you, Club Pilates!

Source: Google

★ 5

Source: Google

★ 1

I canceled my membership with this studio in September 2024, yet I've been charged $129 monthly for the past eight months, totaling over $1,000. Despite multiple attempts to contact the manager via phone and email, I've received no response.
I'm requesting an immediate full refund for these unauthorized charges and for the studio to cease any further billing. As my direct communications have been ignored, I'm sharing my experience here in hopes of prompting a resolution.

Source: Google

★ 1

Source: Google

★ 1

My wife had so many issues trying to cancel her membership. I would recommend talking to a lawyer before signing up for anything with these folks.

Update: One-year after my wife fought tooth-and-nail to finally cancel her membership, and we get a "final notice" regarding collection of yet-another-bill that we were never supposed to be billed for .... it was ~$120 and we just wanted this nightmare to be over, so just paid it out. But seriously, if you have a membership here, get a lawyer.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

5 stars for Elysia!

Source: Google

★ 4

Ella is anazing. She is such a professional and a wonderfully clear and organized communicator. Definitely the best!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Great instructors and staff

Source: Google

★ 1

I’m extremely frustrated with their approach to membership. After being a loyal customer for several years, I injured my neck during a session due to the instructor’s lack of attention to proper form. Just one day after my membership renewed, I reached out to request a cancellation, as my injury would prevent me from attending classes. Instead of showing any flexibility or concern, they refused to cancel, stating that if I didn’t use my credits within a month, I would lose them. On top of that, they expected me to pay $25 per month just to freeze my membership.

The instructors often seem disengaged, merely counting reps without ensuring participants perform movements correctly.

Scheduling classes has been another major issue; sessions are consistently overbooked, making it extremely difficult to find available spots. Consequently, I’ve lost numerous credits because I couldn’t secure a place in the full classes. Despite these challenges, the facility offers no flexibility or consideration for loyal members facing difficulties. I wouldn’t recommend this pilates center to anyone.

Source: Google

★ 5

Have taken two classes with Peggy here at the El Camino Palo Alto location and she’s been great. Always a great workout

Source: Google

★ 5

First time back after a month away. First time with Alexis and she was great! Excellent and clear instructions, perfect pacing and corrections to my positions as needed. And especially good lower body workout. I highly recommend Alexis as a Pilates instructor, And Club Pilates as a studio.

Source: Google

★ 5

Amy is a fantastic teacher in every way.Her classes are hard. She explains everything very well. She knows the benefit of the moves and talks about the benefits. She walks around and makes corrections in a very non-obtrusive way. It is really a shame that there weren’t other teachers, watching every one of her classes to learn from her. it is going to be hard for me to go back to taking classes without her. I wish Amy luck at her new studio. They’re lucky to have her.

Source: Google

★ 5

Max is great!

Source: Google

★ 5

Cheryl is gréât

Source: Google

★ 5

Source: Google

★ 5

I am visiting from Honolulu and found Jessica and Club Pilates to be very good. Will return again on my next visit!

Source: Google

★ 5

Source: Google

★ 4

As with anything, there is variability with instructors. I am super happy when I get a great one. I go weekly at best. Most of the time I can get into a class I want, even if wait listed. A few hiccups they could work on: At least once the instructor couldn’t get in on time and class started late and twice no one showed up to even unlock the door. They handled those last two classes (returning the credit) only after I contacted them multiple times. They say their purchased credits expire after 30 days. I find it difficult to believe that policy is legal in California. But I keep going since these are relatively minor annoyances.

Source: Google

★ 5

Rhea gave great cues. The flow was smooth and most importantly she gave exercises and stretches during the transition so you felt like you were always working!

Source: Google

★ 5

Always a great workout and experience.

Source: Google

★ 5

Alexis always has a full body workout for us, and I love them. They vary using different apparatus, and I always feel better when I leave.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Amy is an amazing instructor who really focuses on being mindful of every position and body movement ( mind/body connection)

Source: Google

★ 5

facility was clean , greeters were polite and most helpful , Alexis was great instructor.
She gets a 5 rating. I enjoyed my first time with Pilates

Source: Google

★ 5

So great to experience the reformer for the first time with Alexis. Her clear instruction and strong voice were welcome guides for this beginner. I look forward to future classes.

Source: Google

★ 5

Source: Google

★ 5

Love Amy! One of the best teachers over had - creative and thoughtful with strength building moves.

Source: Google

★ 5

Sandra is amazing-love her classes… she definitely pushes the level one bar to a 1.5 and the 1.5 towards a 2… feel that that push has been missing in the past… love my workouts 10/10

Source: Google

★ 5

Alexis is a great teacher. I really like her classes. She builds in good stretching during the great workout.

Source: Google

★ 4

A bit slow for me

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 2

This Cal Ave CP franchise has a toxic, all-take no-give relationship with customers. All take: If you’re 5 minutes late, you can’t join the class. No give: CP has canceled 1 of my classes each month for 6 months, with only 20 hours' notice, without apology. This results in my trying to reschedule when the available classes are at worse times. My sense is that the franchise underpays instructors (who have long commutes) to ensure that the franchise makes as much money as possible, resulting in high turnover and canceled classes.
Due to the limitations of pilates reformer workouts, the Lagree Megaformer was invented to provide a better workout in the same amount of time. Alas, the one PA Megaformer studio never recovered from COVID-19. With CP you don’t work all the muscle groups you need to work. I go to a gym for a better workout. I use CP for my lightest day of the week before my hardest (mountain bike) workout the next day.
CP instructor training does not include how to accommodate 6’4 200-pound basketball players (sometimes need heavier springs).
One thing that is terrific is CP Sculpt classes - easy-on-the-joints horizontal plyometrics.

Source: Google

★ 5

Source: Google

★ 5

Excellent instructor! I hope to be in another one of their classes!

Source: Google

★ 5

Source: Google

★ 5

Rhea is a fantastic teacher! I've been doing Reformer Pilates for a few years and she's one of the best in the area! Classes have a great flow and she offers seamless modifications to accommodate all skill levels.

Source: Google

★ 5

Source: Google

★ 5

Kendra is great!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 4

Enjoyed the session today with instructor Tam at Club Pilates Palo Alto! Her workout was creative, and quite effective :D. In just 40 minutes I got a great whole body workout.

Source: Google

★ 4

Source: Google

★ 4

I really like Pilate club with the reformer. It is different type of exercise but I am liking it more and more

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Awesome class enjoyed it !!!

Source: Google

★ 5

Source: Google

★ 5

I love Kendra and her willingness to try new things and experiment with different ways to challenge her students.

Source: Google

★ 5

Source: Google

★ 5

Great intro class. Thinking about joining!

Source: Google

★ 5

Wonderful Pilates class with Rhea!

Source: Google

★ 5

I love her classes. They are challenging and always different each time I take her classes. She is a good addition to Club Pilates.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Worth getting up early for Max is one of my favorite instructors, good pace, challenging, always feel better after her class. Lots of core, Yes!

Source: Google

★ 5

Rhea has a wonderful personality behind her superb instruction. Appreciate her calm and confident approach to level appropriate moves, excellent cuing and progressions.

Source: Google

★ 5

Source: Google

★ 5

New management is awesome and it’s totally different than the previous one. Teachers are friendly, patience and knowledgeable., always ready to answer questions and offer corrections.

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 3

*Update—things are getting much better here! I have changed the review from one to three stars. They have hired better teachers, and things are seemingly going in the right direction. However, they are still short on instructors, and sometimes classes get canceled. I'm hoping that with the improvements, there will be more instructors.

-I recently joined this studio and do NOT love it. From the overheard chatter while waiting for classes- this is common right now with some instructors suddenly leaving. Things are not good at this studio. It is apparent the wheels are falling off the bus.

1-Last week classes were cancelled because they couldn't get instructors and they only sent one email the night before at 6. Mine went to spam. Many of us showed up to find a cancelled classes.

2- THE AC IS OUT! It is 95-100 degrees this week and there was no communication. People walked out of class yesterday because there were only 2 small fans located on one side of the room! Today a temporary set up was in place but it only works on half the studio and there are no fans for the other side. Still no communication. None. Zero. Nothing.

3- I came from a studio that had a very involved owner that communicated regularly, so this is quite a change for the worse.

4- Classes are not traditional Club Pilates or levels. You may not do footwork the entire class. This is just a very different approach to CP that takes adjustment when coming from other, more rigorous, studios.

5-This is a great studio for people over 65! There is a large cohort here and they really enjoy each other and the instructors.

Before signing up for this studio- check other local studios to make sure this is a good fit. Also- be warned- there is NO communication from the studio about important things! I wish I had looked at the CPs in the next door cities to find a better fit.

Source: Google

★ 5

Bonne’s classes are great!

Source: Google

★ 5

Rhea's gives personalized advice

Source: Google

★ 1

Unfortunately, the new staff here are less than...ive been going here since 2019 and it's always been a,struggle keeping staff. When Morgan was GM the place ran smoothly and they staff was very attentive to the needs of the members.
My recent experience was with a,staff who said they could not waive my 10.00 cancelation fee due to I was stuck at work for a death on my property, I am the manager. The girl basically said, "too bad for you".
Research and be aware it's under new Ownership and they aren't sympathetic to what members deal with for our jobs or anything else.
They hire new instructors and they always leave, at least the best ones do. That's the history for 5 years.

Source: Google

★ 5

Great class! It was challenging and a solid workout.

Source: Google

★ 5

Absolutely fabulous and emphatic instructor.

Source: Google

★ 5

Max is a dedicated athlete and amazing instructor. I particularly enjoy the way she paces her classes and the variety she includes. I wish she was able to teach more classes.

Source: Google

★ 5

Bonnie is great!
She is my favorite teacher.

Source: Google

★ 5

Rhea is the most incredible instructor! Her classes are fun and challenging and she makes sure our form is correct. Love her classes!

Source: Google

★ 5

Source: Google

★ 5

She is very thorough and explains really well!!
Loved her!!

Source: Google

★ 5

Source: Google

★ 5

Mac is great! Knowledgeable, fun and always changing the class and introducing new things. Good hard class.

Source: Google

★ 5

Had an amazing class with Bonne! What a great workout and hard class! She’s an excellent instructor and paid attention to all of our form and kept us safe. I love how she used classical Pilates repertoire and added in other things as well. She was easy to follow because she had great cues. She has a great personality and makes everyone feel comfortable and reminding us to pay attention to our movement and mind body connection, breath and form. Thank you Club Pilates Palo Alto! Also need to mention the manager was so professional and took care of everything I needed before going into the class. 😊

Source: Google

★ 5

Elysia was excellent in explaining each position on the Pilates reformer machine. I felt like I achieved a strong workout from my core to my arms and feet and legs. A ten star ⭐️ rating.

Source: Google

★ 1

I love the Pilates. Max is amazing. The studio is way too hot. The customers are brainstorming how to cool it down and donating items vs staff fixing the problem. Is this the customer service levels desired by management? I’m close to changing studios just because of the heat. It’s uncomfortable to say the least.

Source: Google

★ 1

They still charged our credit card although we already cancelled the subscription one month ago, because our coach left the club. We called them dozens of times in 3 weeks, they always said we had to wait. They also hung up several of our calls in the middle, very rude and unreliable.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Just had my first Pilate class! Very impressed. Excited to join the club!

Source: Google

★ 5

Kerry is a great instructor that makes every pilates session special. I feel so energized and am so much looking forward to her next class.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 4

Made us work which was great. Cues were delivered very fast, especially for new moves including the dowel. But the instructor’s ideas were novel.

Source: Google

★ 5

Kendra is a great instructor! Love her classes it was hard today trying to get back in shape.
But Kendra makes it fun

Source: Google

★ 5

Cheryl is a pro

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 5

Makiez was so helpful modifying some of the exercises to accommodate my torn rotator cuff rehab. She had great ideas!

Source: Google

★ 5

Kerry really knows how to work the body in a gentle yet most efficient way.
Her routines are varied, so I truly look forward to her next class.

Source: Google

★ 5

Bonnie was great. I loved her explanations and the way she monitored and make suggestions.

Source: Google

★ 5

Love my experience at CP Palo Alto! Special shout out to Max, Ella, Makiez, and Tatiana for always helping me make the most of my time.

Source: Google

★ 5

Source: Google

★ 5

Really enjoy Pilates classes excellent instructors. The classes are fun and you get a great workout,
Sarah and Capri are the best instructors

Source: Google

★ 5

Source: Google

★ 5

Really enjoyed Makenzie's Pilates class today...It pushed me to work harder, which I really needed. Thanks!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 3

Exercises and pace of the class were good, but instructions were hard to follow.

Source: Google

★ 4

Source: Google

★ 5

Awesome workout! Tried new things loved it!

Source: Google

★ 5

Ella is one of my favorite instructors! She is professional and helpful and such a great and charismatic leader! She makes the class fun and challenging!!!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 1

Such a rip off to customers! Warnings below because they happened to me:
1. Once you sign up, you are bond to pay for at least 3 months membership. (But sometimes they don’t tell you that until you paid)
2. There is a monthly charge to just freeze the membership. Such a scam! (what if you had an injury and want to pause for a few months)
3. Absolutely not letting people in class if they are late for 5 min because they probably over sell their classes
4. they keep adding new policies without letting customers know. For example, I signed up for a monthly membership, however later I was told I had to pay for 3 months I cancel within 3 months, but the manager couldn’t find that new policy in my original contract.

Are these actions and terms even legal in California?

Source: Google

★ 5

I love this place!!! I'm rehabbing my knee after ACL surgery (it's been 7 months) and pilates has been the most amazing complement to my physical therapy and for my overall body fitness. It completely got rid of my calf tightness that I had on my surgical leg and has helped me build a lot of tone and core strength and awareness. I started with four classes a month and after using all of them in just over a week I upgraded to unlimited membership and go almost every other day. As someone who used to dance before my injury and want to be active, this has been a beautiful way to feel alive and active again. The instructors and staff are all fabulous and always accommodating when I need a modification for something due to knee issues. I couldn't recommend this more!

Source: Google

★ 5

I really give this club 10 STARS! From the moment I walk in the door I am always greeted warmly by Morgan by my name and I have a wonderful choice of classes and instructors. Hsin is a GEM! Knowledgeable and shares her knowledge and passion with every class I have taken. Her teaching style is in line with the Pilates culture. She helps me to feel happy and confident- most of all STRONG. I am so happy I found this wonderful place.

Source: Google

★ 5

Club Pilates is awesome! The instructors are very knowledgeable and really help you with the proper form and techniques so that you can build your practice. People of all ages and gender attend, and there is a level for everyone. There are morning and evening times available so it is easy to get in to the studio several times a week if you wish. The equipment is clean and everyone is required to wipe down the machines after use. I highly recommend Club Pilates Palo Alto!

Source: Google

★ 5

I really like Club Pilates in Palo Alto. I've had Sarah and Ella as my teachers and they are excellent. Their instructions are clear, and they pay great attention to making sure the exercises are done correctly and precisely. The admin staff, Jasmine, Angela, and Morgan, are also terrific. They are helpful and friendly and can always help with any bumps in the schedule. It's a friendly place to go and I get a good workout, as well.

Source: Google

★ 5

The instructors know how to target the core from so many angles, I have learned a lot of core strength nuance I previously had no idea about. Management has gone out of their way to take of us, which is a nice experience, given how rare it is becoming in our culture.

Source: Google

★ 5

I enjoy the classes and find the staff to be very friendly (Jasmine and Morgan, this is for you). I also like the variety of classes which keep the workouts interesting and challenging.

Source: Google

★ 3

My experience with club Pilates was disappointed. I book an intro which I liked but I was hesitant. After the intro they were texting and emailing constantly they even offered a deal 3 months unlimited class pay it upfront. I said only 3 months. Well after a month when I check my bank statement I had Charges in my card about $70 on late cancellation which they never notified me for. On top on that they wanted me to pay an extra month because I didn’t notify them 30 days prior which I had told them that I was only doing 3 months from the start. Although, Instructor SARAH diverse 5 STARS

Source: Google

★ 2

The location is convenient and the instructors are good. They force you to buy a "membership" which is a joke because there are no membership features. The legalese says you have to use your classes purchased within the 30 day monthly period but they do not offer enough instructors/classes to actually get those classes so you sit on a waitlist hoping something will open up. Month after month instead of getting 8 classes I could actually attend i got something less which drove my per class cost up significantly but more importantly deprived me of the exercise I need to recover from an injury.

Source: Google

★ 5

Source: Google

★ 5

I love the reformer workout and vibe so much I became an instructor and so glad to be back.

Source: Google

★ 5

Source: Google

★ 1

I wish I could give a zero score. There are businesses that put customers first, and there are those that will charge you for three months despite the fact that you couldn’t use their product/services, simply because of what’s in the contract you signed, before COVID.. Best of luck with your business. Hope one day you will reconsider your priorities.

Aside from the screw over I got when trying to cancel the contract during shelter in place, the classes I did take were mostly mediocre, and the location I signed up for wasn’t available for a year, despite what was originally communicated.

Felt cheated, every step of the way, and am left with a nasty aftertaste. SoulCycle and CrossFit would never have behaved this way. Will vote with my wallet when the world returns to normal.

Source: Google

★ 5

Easy to schedule classes, terrific instructors, inviting environment, good equipment.

Source: Google

★ 5

Excellent instructors, convenient location, modern setup, app-based scheduling.

Source: Google

★ 1

Not a great consistancy with instructors. They don't teach on the same levels i.e. 1.5 class could be a 2.0 for a different instructor. You are not keeping your good instructors.... I had an instructor show up in jeans to teach her class... not acceptable. :(

Source: Google

★ 5

The studio here is amazing. Always super clean studio with great instructors and friendly staff. Variety of classes that of help me enjoy my workouts

Source: Google