★ 5

Source: Google

★ 5

Love this studio! I’ve been going since they first opened and it’s been nothing but wonderful. Great location, good vibes. Cat and Sienna are great instructors. The studio is clean and well maintained. Great energy all around.

Source: Google

★ 1

I signed up on October 10 and paid in full for three months. Super excited to start my journey. There was an issue with the online booking system So that was super inconvenient however, Jessica was responsive and Booked me for the first week.

Yesterday I had an awful experience with the teacher named Renee. She was super rude.
Today I’m unable to book class again And have called and text with absolutely no response

I would kindly like to cancel my membership The fact that there is no response is very rude.

Also, the teachers here are not welcoming or kind. It’s just business as usual I think to pay almost $300 a month. They should at least welcome you and say hello

Source: Google

★ 5

Source: Google

★ 5

Challenging and great class. It’s also good to be corrected if not in the right position!

Source: Google

★ 5

This studio is great! They offer a free introductory to show you the basic movements, I was always scared to try pilates and look dumb in my first class. The owner of the Redondo Location, Sienna, is so warm and friendly and immediately makes you feel comfortable. After trying about 4 different instructors now, I've loved the diversity that you can get in every class. Not to mention how kind and motivating everyone is!

Source: Google

★ 5

Source: Google

★ 5

This Club Pilates is on POINT!! from the moment you walk into the door, workout and exiting the entire experience was AMAZING!! The staff and instructor were professional and helpful. I highly recommend this specific Club Pilates!

Source: Google

★ 5

Source: Google

★ 5

Beautiful studio and excellent instructor

Source: Google

★ 4

I found out about this place through an ad on Instagram. It said I could try one class for free, so I booked a session online and attended it at the scheduled time. As someone who was trying Pilates for the first time, it was a fascinating experience. During the 30-minute session, I could definitely feel that I was using muscles I normally don't use — it was a good kind of soreness.

After the class, they promoted a special offer saying that if I signed up today, I could get $50 off. I needed time to think about it and went home. Later, I decided to sign up over the phone for the plan that includes 8 classes per month, which was advertised as $179.

However, when I checked my credit card, I saw that I was charged $228. On the receipt, I noticed an extra $49 was added as a "registration fee." No one had mentioned anything about this $49 fee when I was being offered the deal. They advertised a $50 discount, but never disclosed the registration fee to me.

Source: Google

★ 5

I just returned to Club Pilates after a few years hiatus. I've only been to 2 classes so far, but I've enjoyed both classes and the instructors were very nice, kind when pointing out my form and the location is clean and pleasant to visit. The candlelight class was very relaxing - I'll certainly take that one again!

Source: Google

★ 5

I have been going to Club Pilates for over one year. My body feels great, I enjoy the workouts and it's fun to monitor my progress to challenge myself further. The number of classes offered helps me find something that fits in my busy schedule.

Source: Google

★ 5

Loved the experience at Club Pilates Redondo Beach! It is a beautiful studio, kind staff, and a great workout!

Source: Google

★ 1

Absolutely the worst experience I’ve had with any fitness or wellness business. Redondo Beach Club Pilates has the most unresponsive and disorganized staff I’ve ever encountered. It takes a minimum of TWO WEEKS to get a response to an email or text—if they respond at all. They also don’t pick up the phone, so good luck if you have any issues (and you will). I joined this club through my employee benefits program.

I lost nearly an entire month of my paid membership at the start because no one bothered to help me get signed up properly or set up with the app. Then I lost even more time later on dealing with ongoing app issues that no one helped resolve. The support is practically non-existent.

To make it worse, they started charging me extra hidden fees that were never disclosed, and they didn’t even notify me directly—just sent it to collections. No emails, no texts no mail layers NOTHING! Those fees were associated with being on the waitlist and coming off the waitlist right before the class starts and not knowing or being notified that there are fees associated with not being able to make it. They also charge you LATE FEES starting only 10 DAYS after that and keep charging you even though you’re in touch with them! The only time I heard from them was via a third-party collection agency. That’s how they "communicate" apparently. SCAMMERS!

Terrible management, terrible customer service, and a total waste of time and money. Do NOT recommend. Save yourself the stress and go anywhere else.

Source: Google

★ 5

Friendly staff, amazing classes and a good stretch! See you on the reformer!

Source: Google

★ 5

First time trying reformer Pilates and enjoyed it so much! The instructor was super helpful and attentive. The workout was engaging and different than anything I've tried before. Thanks for a great class :)

Source: Google

★ 5

Source: Google

★ 5

Great studio! I love the class size is small, facility is super clean and organized, the staff super friendly, the vibes are always chill and the teachers are just outstandingly kind (especially Lois!). Thanks Club Pilates Redondo Beach for getting me hooked on this form of exercise! These reformer classes are such a fun combination of strength training, deep stretching and cognitive proprioception, I just love it!

Source: Google

★ 5

I like everything about this Pilates club. All the trainers are professional and responsive. This club also has a convenient personal account on the website and a convenient application.

Source: Google

★ 5

I took an introduction class yesterday taught by Lisa, and the class was terrific! Also, the mood in the studio was warm and inviting! I will be back!

Source: Google

★ 5

I love working out here at the Redondo Beach location and the instructors are great and give you an amazing workout.

Source: Google

★ 5

Excellent and thorough guidance for free beginner's class on the reformer; would have been ideal as a 60 min class to cover all of the equipment.

Source: Google

★ 5

Source: Google

★ 5

Love club Pilates! Love each instructor because they all bring something different to the classes 10/10

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

I’m loving the Redondo Beach location of club Pilates!! Such a great variety of classes and fantastic instructors :)

Source: Google

★ 5

Very neat and clean facility with well maintained equipment, friendly and knowledgeable instructors, and helpful support staff. You need to plan ahead to get class reservations on the days and times you want.

Source: Google

★ 5

I really enjoy Club Pilates! It's a great class, the teachers vary but for the most part a similar structure. It's good for beginners and all types of pilates.

Source: Google

★ 5

Before I started my first class, another client told me to just stick with it! I doubted myself every class in the first month even dreaded going. At 68 years of age I am confronted with what I can no longer do. My balance is off and I have lost flexibility. I’m now in my second month at Club Pilates and I am challenged by every class but I chose to keep going. The instructors are encouraging, ensuring you are moving to get optimal benefits, and offering modifications when you can’t move as narrated. Even though I frequently feel embarrassed and frustrated, I am also encouraged because I can see the benefit of continuing on this journey.

Source: Google

★ 5

The girl who checked us in and our teacher were both great!!

Source: Google

★ 5

Clean studio & friendly staff! :)

Source: Google

★ 5

Amazing

Source: Google

★ 5

Source: Google

★ 5

Good studio. Thank you for having a clean site and helpful staff!

Source: Google

★ 5

I love coming to this location. Shana has been my favorite instructor so far but all of them have been great.

Source: Google

★ 5

I have been going to Club Pilates RB for almost 2 years now. This is the longest exercise regimen that I have been able to stick with. I love the studio, the small groups and the variety of classes and instructors. I go to 4 classes a week with 4 different instructors. I love all my instructors (Alice, Samantha, Sienna, Lisa). They are very positive, encouraging, and great teachers. They teach you the proper form and kindly correct you when needed. I've done about 350 classes already and I am still excited to go to them because it is different each time. I'm in it for the long haul! I just wish for unlimited classes that we can book up to 30 classes in advance instead of just 15.

Source: Google

★ 1

I joined this Pilates club through my employer's benefit program, and my experience has been disappointing.

Firstly, it took them two weeks to sort out my enrollment membership issues, which was incredibly frustrating. Once I was finally enrolled, getting into classes proved to be another challenge. I found myself on waitlists for days, and then, just two hours before a class, I received a notification that I got in. This lack of timely communication made it impossible for me to attend since I didn't have my gym bag at work.

To make matters worse, my inability to attend that class led to the cancellation of all my booked appointments because I didn't have a credit card on file for the $15 "no-show" fee. I was notified about this only two hours beforehand.

The lack of clear communication and inefficient management has left me very unimpressed with this club. I’m now locked into a one-year contract and hope things improve, but I'm already considering alternative options.

Source: Google

★ 5

Instructors are excellent. They are quick to provide coaching to help ensure proper form for best results.

Source: Google

★ 5

Very friend team and clean atmosphere.

Source: Google

★ 5

Club Pilates Redondo Beach was amazing. Staff was really nice and knowledgeable. Sienna was the young lady that signed me up, really kind, and professional. Lisa was my first intro instructor very knowledgeable, patient and caring. Lisa took the time to make sure all of us in the intro class knew she was there for us. Great experience I Joined

Source: Google

★ 1

Don’t waste your money with this place, the place is dirty and their instructors seem like they just learned about Pilates last week who are out of shape themselves. There are plenty of Pilates place out there that is locally owned where you feel the pride of ownership rather than a corporate chain.

Source: Google

★ 1

Horrible customer service. There is zero communication and no way to reach anyone in f there is any issue. I was promised that my class credits will be extended and have the emails they sent. However. The credits have disappeared and there is no response back from them in over 2 weeks. They are very responsive in the beginning so that you join the classes!!
The instructors are great but I have never seen such bad management and customer service from any other athletic club or gym. Many of my friends have reported the same. I would give zero stars if possible.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

I truly enjoy working out at club Pilates. All the instructors are amazing.

Source: Google

★ 5

Club Pilates is great, I love the location, the instructors, the cleanliness of the studio and the work out is something I consistently can keep up with and look forward to attending on a weekly basis.

Source: Google

★ 5

Source: Google

★ 1

It’s impossible to get through to anyone on the phone, and email responses take up to three weeks. There’s no direct way to resolve urgent issues, and the policies are overly complicated and rigid.

The rules make it so hard to follow through, and losing points or credits for classes, even in emergencies, is completely unreasonable. This kind of inflexibility is frustrating and takes away from the otherwise great experience of the classes. Please consider improving your customer service and simplifying your policies for your loyal customers.

Source: Google

★ 5

I taken various classes taught my multiple instructors and they are all fantastic!

Source: Google

★ 5

Source: Google

★ 5

Love all the pilate teachers. Very passionate and help everyone. All the teachers I have taken classes gets 5 🌟. Thank u so much each and every one works with me.

Source: Google

★ 5

Source: Google

★ 5

This place is very nice and clean, coaches also very friendly

Source: Google

★ 5

The stretch class on Fridays is literal Heaven

Source: Google

★ 5

I have been going to club Pilates for over a year. They provide a variety of classes taught by some amazing instructors. I especially love Sienna, she can teach a gentle introductory level class or an absolutely killer advanced class; she provides suggestions to make something easier or harder depending on your skill level. Brittney also teachers an amazing advanced class that will challenge you in all the right ways. This is a great studio that i frequently recommend to friends and neighbors.

Source: Google

★ 5

I joined the Redondo Beach Club Pilates in August, and I’ve since upgraded my account because it’s such a supportive and accessible place to practice. I had no experience with Pilates, but I feel stronger every week.

Cat is very patient helping new people with the foundations and body awareness and incorporates classic core moves, which I appreciate.

Lisa’s Saturday class is always something different, sometimes incorporating TRX equipment. And she has great classic rock playlists that are a vibe in themselves.

Source: Google

★ 5

Love the classes and instructors! It’s the only workout I consistently do! Studio is new modern and clean. Love it!

Source: Google

★ 5

I signed up for club Pilates earlier this year and have really enjoyed the classes. The workouts help with toning while avoiding the back pain I usually experience. All of the instructors are great, especially Sienna. Sienna is a joy to work with and is always mixing things up and challenging us to push ourselves.

Source: Google

★ 5

I have been meaning to write this review for a while. I have been going to Club Pilates for one year now - I have improved from level one to level 1.5 - it was nice to get a steady start as I fractured my foot and was healing! Now I am stronger and love the challenge 1.5 is offering me. I need to start my day with a nice flow and all the instructors are great! Sienna- the assistant managers stretch class really closes out my 5 day a week classes. I can’t believe how simple but important it is too stretch! Nice energy and easy parking at the Redondo Beach location.🦋

Source: Google

★ 5

I have been going to Club Pilates Redondo Beach for over 1 year now and I love it. Physically and mentally it is a great workout and allows me to focus on my body 3-4 times a week. Sienna, Lisa and Brittney are some of the best instructors and I will be going here for many years to come.

Source: Google

★ 5

Club Pilates is a great way to incorporate Pilates into your life. I love how they incorporate all the apparatuses. Siena and Cat are such good instructors. I wish they taught more classes. They have a way of challenging you without compromising form. I will be doing Pilates til I die because it's the only thing that keeps me mobile. #pilatesforlife

Source: Google

★ 5

Great location, easy/safe parking and awesome instructors (especially love the challenge of Sienna, Cat, Lisa and Megan’s 1.5 classes). Great scheduling options and clean/well maintained studio!

Source: Google

★ 5

Sienna is great!!!! Such a calming and clear voice. And love the aroma therapy at the end !

Source: Google

★ 5

I like Alice’s class

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★ 5

Wonderful instructors. Great experience. Love pilates. Thank you!

Source: Google

★ 5

Friendly, knowledgeable staff, quick to make adjustments based on needs, and the facility is always clean, highly recommend this studio!

Source: Google

★ 1

Instructor(Petra) not clear on directions, condescending tone and overall unorganized. Will not be coming back and do not recommend.

Source: Google

★ 5

Club Pilates Redondo Beach is wonderful! Sienna, the manager, and the other staff are warm and friendly. The instructors (Ang, Lisa, Cat, Samantha, Mary, Patty; just to name a few) make working out fun! The instructors are knowledgeable, friendly, and accommodating to everyone's health and workout needs. The club is clean and well maintained. For the first time in 35 years, I have finally found a workout routine that I have stuck to for over a year! At 60 years old, I am gaining strength and flexibility thanks to the wonderful instructors and the Pilates exercises.

Source: Google

★ 5

I have been attending classes for a couple of months now and am a huge fan. Classes are challenging but fun. All instructors are knowledgeable.

Source: Google

★ 5

I have been enjoying pilates at this studio for over a year now. I actually look forward to the sessions and feel great afterwards. I had a class with Sienna this morning and my entire body feels energized. Thank you Club Pilates!!

Source: Google

★ 1

If it was just a rating on the instructors it would be 5/5 but the management different story. They make it so easy to sign up and say you can cancel anytime.. when you try and cancel you cant get a hold of anyone! The Torrance location had someone to answer the phone and call me back but they let me know that redondo and torrance are different ownership completely and good luck.

Well I copied what it said on the website "cancel anytime" the response when someone finally got back to me was ... yes you can cancel anytime but it has be a 30 day notice otherwise you have to pay the entire month still. that is hilarious. Yes you can cancel anytime on your time but not when it comes to actually canceling and stopping payment that is 30 days.

It's sad for these great instructors that they don't have management that supports them. And they know it.

Please listen to the other comments that say this exact same thing.
Dont think they have changed because they havent.

And when they knew I was upset not being able to cancel they said "we wish you the best of luck" hahahaha.. I need it if I want to get a hold of anyone.
When calling and calling someone picks up the phone and says to leave an email and someone will get back to you in a little over a week. I asked to speak to the/a manager and they said - cant do that email is best.

STAY CLEAR! PLEASE THERE IS ANOTHER CUTE PILATES LOCATION IN THE RIV! SO MUH NICER! or go to the new Torrance location, much more responsive!

Source: Google

★ 5

I just wanted to take a moment to express my gratitude for this studio and its classes.

After completing a recent half marathon, I have to say, the focus on functional workouts and core strengthening (especially Megan’s classes) made all the difference. Unlike my previous training (aka just running - lol), I felt incredibly strong and grounded throughout this race and am actually looking forward to the next one! Seriously… night and day difference. Thanks for providing such an exceptional environment and team of instructors. Had some issues with billing and booking in the beginning but got it sorted and it’s been smooth sailing since.

Source: Google

★ 1

Beware of this scam studio. Once staff coerced me to join & pay $129-$169/mo for 4-8 classes on proviso “fine to cancel anytime,” unless I opted for earliest / 6 am or latest / 7:30 pm classes, I soon realized all other time classes are waitlisted up to one month in advance. Then, when I had to give notice to terminate on basis I moved 25 miles away and still without income & time to burn on 2 hour commute to always-booked-up classes, manager refuses to terminate or transfer membership, and is unilaterally & fraudulently charging me an extra month of $129 despite acknowledging the circumstances, further threatening me with late fees to boot.

Source: Google

★ 5

I really enjoy reformer pilates. This location is so convenient. There's plenty of free parking in the building (entrance is off PCH just south of Palos Verdes Blvd). The instructors at this location are really good. I managed to snag the special monthly rates. I was choosing between 8 classes a month vs. unlimited classes a month. The price difference was $50 or the equivalent of about two classes. Previously. I never had taken more than 2 classes a week, so I thought 8 classes were plenty. The true difference between these levels isn't the number of classes a month, but rather when the future classes become available to you to book. The unlimited members have first choice on all the classes on the schedule because they are open to them to book. Whereas everyone else needs to have an available class credit to book. My membership starts on the 15th, so I can book classes from the 15th to the 14th of the next month. On the 15th, I am free to book, but usually, these classes are full for the next two weeks. I can generally join as #5 or more on the waitlist. From experience, I won't be able to get into the class on the 15th, but I've been able to join in classes for the 17th forward despite having had so many people ahead of me. I'm generally waitlisted those first two weeks of the month, which is aggravating. I'll stay diligent about those classes, and I've managed to get into those classes sometimes the night before or as late as the hour before it starts.
Final thoughts- I'd still recommend Club Pilates, and if you get special pricing for unlimited, get it. It's worth it. I wish I did!

Source: Google

★ 5

I LOVE this studio! Owner is really cool & accommodating. I took a complimentary intro class. Now I’m hooked! Brand new & clean! Love the lights & vibe. So glad I checked this place out … take a class you will love it too:-)

Source: Google

★ 3

I'm a new member and have had some difficulties with my membership, admittedly mostly of my own making. I've called 5 times now and each time they take down my contact information and tell me that someone will reach out to me. As of this writing no one has called me back. This is not exactly great customer service.

Source: Google

★ 5

I’ve been waiting for club Pilates Redondo Beach to open. Its finally here and It’s a great studio. I absolutely love the members and Instructors. Everyone is so kind. Also it’s nice and clean. I got a super great deal too

Source: Google

★ 5

I really love this studio! It’s brand new and the reformers are amazing. Such a cool vibe and very seasoned instructors. The owner has been really helpful in showing me all the options and really worked with me. Sometimes classes are full but if u waitlist you usually get right in

Source: Google

★ 1

This Redondo Beach studio is small, making it too hard to find open classes. Classes already have multiple people on the waitlists. Beware of memberships, because you'll have a hard time scheduling classes and will end up paying a lot of money for hardly any class availability.

Source: Google

★ 5

This is such a beautiful, lovely studio! The people are so welcoming and friendly. The equipment is brand new and the instructors are high energy and knowledgeable. Definitely check it out and take a class. You can take individual classes or get a membership. Bring grip socks if you have them or you can buy them there. With these new machines it’s a part of the safety thing so it’s required. I had a blast and felt really good afterwards.

Source: Google