★ 1

I truly dislike a company who doesn't clearly state their terms on the phone they called me to confirm the 'try it' class which I was happy to invest in... no mention of grip socks - which I have at home and it just feels like a sleezy way to get $16 even when ppl may not be sure if they want to commit. It's a business model: get people to invest and feel like they HAVE TO stay since they already bought the sox... its just the principle- happy to have spent 16 if it was mentioned to me and I forgot they called me and talked to me on the phone twice & no mention of it.

Source: Google

★ 5

I have been going to the Mission alley Pilates for the past 6 months. It’s been great! Chantelle, Diane and Stacey are fun and so helpful with instructions to make sure moves are correct. Madison is great for the zen and breathing to start the day! Everyone is fantastic. I couldn’t ask for a better Pilates team!

Source: Google

★ 1

I really wanted to like this studio since it's the closest to my home, but unfortunately, I didn't enjoy it at all. I initially took their 30-minute intro class, which seemed appealing, and decided to sign up for the unlimited classes which required a 3 month commitment (signing up for unlimited gives you priority to book classes since I could never get in with class pass or a one time class with them). However, I was charged an enrollment fee, which surprised me, as I've been to other well-known Pilates studios and this was the first time I encountered such a fee.
After attending only a couple of classes, I realized this wasn't the studio I wanted to be a part of. It seems there are regulars who have been attending this studio for a while, and during the classes, the instructor would often engage in random conversations and/or comments with them. There's a time and place for this, but it shouldn't be during a class. I'm used to a more professional setting where the focus is on Pilates, and the instructors assist and ensure you're performing the movements correctly.
When I decided to cancel my membership, I explained that this was my reason. However, the studio is still requiring me to pay for my last month in September, which I find to be poor customer service—especially since no one reached out to me after the fact and I only went to 3 classes. I do not recommend this studio!

Source: Google

★ 1

I don’t recommend the mission valley location at all. I was with them for 5 months & when I informed them a month in advance that I will be moving due to military orders, Chantelle told me that I would be charged for the last month regardless (even though I was never told I have to give a month notice) i still gave a month notice 02/23-03/23 but she said that it has to be from the “billing date” to be considered a month. I informed Chantelle that I didn’t know of this policy and that this is a military relocation but she gave no room for any other option but the fact that I will be charged the +$200 no matter what (or another option that was $20 cheaper, which honestly made no sense & felt like a scam) Now that I moved to another state and checked with a different club pilates, they told me that when it comes to military orders you are waived any fees no matter what & that you can also freeze your membership for as long as you want at no charges. Also my mom goes to a different location in san diego and they are way more lean and understanding. I was very disappointed that she made me pay +$200 for the last month that I barely was able to attend, it was very inconsiderate of military orders that we have no control of.

Source: Google

★ 5

Source: Google

★ 5

Yesterday I had the pleasure of trying the first time free Pilates class at this location and it was great. Stacey is a wonderful teacher who's very kind, funny, and makes you feel comfortable. The staff working here was very kind and had great customer service. I will be returning to do more classes!

Source: Google

★ 5

Been going here since January and can definitely tell a difference with my strength! All the instructors are super helpful and knowledgeable!

Source: Google

★ 5

I have started going to Club Pilates and it has been about one and a half months. The instructors are great, the classes are varied and it is a good low impact movement exercise.

Source: Google

★ 5

Great studio, spacious and clean. Instructors are Knowledgeable & are good with adjustments if you have any particular injuries. Good workout challenge for all ages and fitness levels.

Source: Google

★ 2

Some of the instructors are great, but others just do the same thing over and over in class. It also seems like some of the members have been there for quite some time and you feel left out of their inside jokes. My main problem is scheduling out an entire month and you can almost never get classes the first week your new classes are available. I left after three months and have joined another Pilates club where scheduling is not an issue and EVERY class is unique.

Source: Google

★ 5

Love love it. Instructors are great. I feel so much stronger. Wish I had time to do it every day.

Source: Google

★ 5

Just moved to new site much easier parking and love the configuration of the studio. Large and airy great new location.

Source: Google

★ 5

Source: Google

★ 5

I have taken 2 classes now and love it. The hour goes by so fast and my body is sore!!

Source: Google

★ 5

Only my 2nd time, but I already love it!

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Great instructors and classes.

Source: Google

★ 5

Great workout, classes every hour! Love Ashley - best instructor

Source: Google