★ 5

10/10 best gym

Source: Google

★ 5

Crunch is a great environment. Absolutely love going here. The staff is great, specially Jacob Raab. He is a great trainer but more importantly a genuine and kind person. Thankful to him and everyone else over at Crunch.

Source: Google

★ 1

Nov. 17, 2025. There’s an ongoing problem in the stretching area that needs to be addressed. An older man regularly occupies the only mat space for long periods, often just lying there and even appearing to come in mainly to sleep. This prevents other members from using the stretching area altogether.

Management needs to step in and set clear limits on how long one person can use the mat. Paying members should not have to wait around because someone is treating the gym like a personal nap spot.

Source: Google

★ 5

shoutout Ryan he’s a really nice guy

Source: Google

★ 4

Cool gym but wish they didn’t play the music so loud

Source: Google

★ 1

Nov 13, 2025 Update
I'm reducing another star today as the issue was not resolved.

This happened again tonight. The old man remained in the same spot for a considerable amount of time, during which multiple members came and went around him. You can verify this in the attached pictures where he is wearing a blue shirt. Because the stretching area is limited, his prolonged use of the mat made it difficult for others to access that space for their warm-ups or cool-downs.

I understand that everyone uses the gym at their own pace, but this has become a recurring issue, and it’s creating congestion and reducing access to an area that many members genuinely need for injury prevention and proper workout routines.

Could the staff please keep an eye on this and gently remind members to avoid occupying the stretching mats for extended periods when others are waiting to use them? I believe a friendly reminder about gym etiquette would help keep the space accessible and comfortable for everyone.

After he is done he leaves the things he used right beside the mat and walks away without putting them back where they belong. See attached pictures.

Thank you for your attention and for maintaining a positive environment at the gym.

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Nov 12, 2025
Request for Action: Stretching Area Being Monopolized During Peak Hours.
I’m writing to bring attention to an ongoing issue in the stretching area that has been affecting many members. During the evening hours—particularly around 5:30 PM—there is a member who regularly occupies one of the three stretching mats for extended periods of time. Rather than using the mat for stretching or exercise, he often lies on it while using his phone, treating it more like a personal lounge space.

Because the gym has a very limited stretching area, this behavior is inconsiderate to other members who need the space for actual workouts. I have personally witnessed other gym-goers waiting, getting frustrated, and ultimately leaving the area because they never get a chance to use a mat.

I respectfully request that management address this issue for the benefit of all members. Establishing or reinforcing guidelines for proper use of the stretching mats—especially during busy hours—would greatly improve fairness and accessibility. It isn’t right for one person to monopolize shared equipment at the expense of everyone else.

Thank you for your attention to this matter.

Source: Google

★ 5

Love this gym! If you’re looking for a personal trainer, go with Jacob! I had a great session with him— his workouts are awesome and he’s super encouraging in pushing you to keep going!!

Source: Google

★ 5

Had my first personal training session with Jacob and wow... he is amazing!! Gave me the best workout of my life. He has huge muscles and a great physique, those abs are killer! Can't wait to keep training with him.

Source: Google

★ 5

When The Bxnging Club closed I needed to find a new gym. So far I’ve had such a great experience at Crunch! The staff is always friendly, welcoming, and incredibly helpful. The facilities are clean and well-maintained, and the equipment is in great condition. I do wish that members would do a better job a putting away their weights, but otherwise it’s an awesome place to work out, and I’m really glad I joined!

Source: Google

★ 5

(Nov. 2025) I have been going to Crunch Fitness Carmel Valley for 6 months now. I am very impressed at how nice this gym and its location is. Very upscale, large gym with lots of equipment, very clean, and very friendly staff and customer service. Good people using the facilities. And my health insurance pays for my membership.
I would recommend that the owner add 1 or 2 high stool chairs to the front desk area (the same ones the trainers use with their clients) so that the staff members do not have to stand all day, can be tiring. The staff are very good members.

Source: Google

★ 5

I don’t even know where to begin, but I can tell you that the staff is fantastic. The gym is always clean. They got a nice variety of music. I’m telling you I even drive a little distance ever since even Covid when they had the gym outside when everybody else was closed down, I’m telling you if you’re gonna work out, you come to crunch fitness over here in Carmel Valley. The management is incredible. The staff is incredible and don’t forget. I’m incredible too because this review is legit. God bless you come and get a great workout. Tell them Arash recommended you!!

Source: Google

★ 5

Source: Google

★ 5

Terrific personal trainer.

Source: Google

★ 5

I get to the gym before 7 AM on weekdays it’s so appreciated when there is employees like Luis who greet you with such a positive energy.

Source: Google

★ 5

Exercising at Crunch has been an incredibly rewarding experience. My time with my personal trainer Coach Kevin has taught me much more beyond weightlifting. Healthier dieting, motivational mentality, and proper self care are just a few of the major improvements I’ve made to my general lifestyle since I’ve begun training with Coach Kevin and I look forward to being a step closer to my goals at the end of the year.

Source: Google

★ 5

Nice clean

Source: Google

★ 5

Lexy brings a wonderful blend of expertise, coach, positivity and enthusiasm to her work as a trainer. And my experience this is a very rare combination.

Source: Google

★ 5

Great workouts with trainer Jacob Raab ! Highly recommend getting sessions from him ! Great facility and vibes with lots of people working out !

Source: Google

★ 5

I worked out with Jacob Rabb and it was great! So motivating, really pushes you and keeps it fun! If you are looking for a personal trainer I highly recommend Jacob!!

Source: Google

★ 5

I trained with Jacob he is very knowledgeable at his job. Great energy I Highly recommend. I was so nervous about going back to the gym after having my baby. So grateful for trainers like Jacob.

Source: Google

★ 5

I did a kickoff with Jacob and he kicked my butt! I really enjoyed the workout with him and he truly pushed me harder than I push myself! I haven’t felt this great in a long time. If you’re looking for somebody to train with, I definitely recommend Jacob!

Source: Google

★ 5

Josh is fabulous! Best trainer I have worked with! Very responsive to individual needs, creative and friendly!

Source: Google

★ 4

Josh is a terrific personal trainer. He quickly checks my status with a few questions, then jumps into great, and challenging exercises to help me improve my fitness as I work to achieve my goals. He verbally give's me exercises to work on until our next session. He encourages with new achievements, greater weight, more reps, etc. I look forward to PT sessions with Josh, he’s very good at helping achieve fitness goals.

Source: Google

★ 5

Quality equipment and machines, atmosphere is great and staff are super nice, never overcrowded, Jacob is a really good trainer and has some awesome lower and upper body workouts, the supersets always having me sore after! Would highly recommend him.

Source: Google

★ 5

Kristyn is outstanding! I have progressed because she is so skilled and professional! I am so happy to train with her!

Source: Google

★ 2

Great gym, it’s always clean, well-maintained, and equipped with up-to-date machines. My only reason for giving 2 stars is the front counter experience/Safety . In the mornings, there’s a staff member with curly hair who’s often on her phone and looks like she doesn’t want to be there. I don’t expect a smile or greeting every time, but once in a while would be nice. I’ve noticed a personal trainer training in slides and members working out in slides, which seems like a serious safety issue, especially with all the posted signs about proper footwear.

Source: Google

★ 5

Jacob is a monster but pushes you in the best way. I’m getting stronger with his training every session. If you’re looking for personal training, i highly recommend you train with Jacob !

Source: Google

★ 5

Joining crunch was the best decision for me and my health. Im working with coach Kevin, he has made the biggest impact for me! He showed me how to lift weight properly and motivates me to do better every session!

Source: Google

★ 5

Kevin is awesome!

Source: Google

★ 5

Staff and people here are always friendly and welcoming

Source: Google

★ 5

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★ 5

A month ago I started working out with personal trainer Jacob. He has been awesome! He understands my goals and really challenges my weaknesses, which is exactly what I was looking for. As well as his obvious in depth training knowledge, he is always cheerful and encouraging 💪

Source: Google

★ 5

I love my Crunch Fitness on Carmel Valley !🫶Amazing customer service, always happy &friendly team! Zumba Class my favorite! Amazing Always! Massage always helpful too after exercises! Go , have FUN and get Positive Energy from Crunch🫶

Source: Google

★ 5

Very clean and all equipment was easily accessible with a variety of work outs to do! Staff was very friendly

Source: Google

★ 5

Tons of equipment, never find myself running out of stuff to use. Staff is friendly, and the gym is pretty clean overall. Highly recommend this gym to anybody in North County!

Source: Google

★ 5

Source: Google

★ 5

I come almost daily and I love it. They have wide variety of new and good equipment. Not to mention all of the staff are very nice. I would 100% recommend coming here if you haven’t.

Source: Google

★ 5

The best gym Del Mar/ Carmel Valley area! Has everything you need and more. My favorite part is how much space there is. During peak hours, you can still get a good workout in. The staff is great as well. Definitely recommend Crunch Carmel Valley.

Source: Google

★ 5

Great gym! Equipment is always clean and well-maintained, the staff is friendly & helpful, and it never gets too busy. Highly reccomend.

Source: Google

★ 5

I've been training with Jacob Raab at Crunch fitness Carmel valley for [2 months/ 2 twice a week] and the results are incredible. I’ve never felt stronger. He knowledgeable, motivating, and genuinely focused on my progress. He tailors the workouts every week without repeating the same! If you're looking for a coach who pushes you safely and makes every session count, hire Jacob immediately. Best investment I’ve made at the gym.

Source: Google

★ 5

I’ve been working with Jacob at Crunch Fitness for about two months now, and honestly, he’s been one of the best trainers I’ve ever worked with. From day one, he took the time to really understand my goals and where I was starting from, and he built a program that actually made sense for me not just some generic workout.

What stands out the most is how consistent and motivating he is. Even on days when I come in tired or not feeling 100%, Jacob somehow gets me to push through and leave the gym feeling way better than when I walked in. He’s super knowledgeable about form, recovery, and nutrition, but he explains things in a way that’s easy to understand and apply.

In just two months, I’ve seen a real difference not just physically, but in how I feel overall. My energy’s up, my strength has improved a ton, and I’ve actually started looking forward to my workouts again, which is saying a lot.

If you’re thinking about getting a trainer at Crunch, Jacob is definitely someone I’d recommend. He genuinely cares about his clients, he’s patient but knows how to push you, and he makes every session count.

Source: Google

★ 5

Lots of good equipment and gym is in good condition Ethan is a good trainer

Source: Google

★ 1

Due to an unforeseen and heartbreaking family emergency, my husband and I have been out of the country for an extended period of time. His father has been diagnosed with a terminal illness, and we have been by his side during what is likely his final weeks. Naturally, we have not been able to use any gym services during this time.

Given the circumstances, we requested that our memberships be canceled. We were told that a 30-day notice is required and that we would be obligated to continue paying for a service we are not using and cannot use — which, frankly, feels unreasonable and unnecessarily rigid.

I understand that policies are put in place for operational consistency, and as an operations manager myself, I know the importance of upholding structure. However, I also know that policies should be applied with discretion and compassion, especially when customers are facing real human crises.

This experience has made it painfully clear that empathy and flexibility are not part of Crunch’s customer service ethos. What we hoped would be a simple and understanding conversation during an already overwhelming time turned into an added source of stress — one that could have easily been avoided with compassion from the management staff.

You’ve lost two customers — and while that may not matter to a large organization, I felt it was important to share this feedback. Staff must be trained not only in policy enforcement but in human connection. Compassion is not a weakness in business — it's a strength. It should go without saying, stealing money is not compassionate.

Source: Google

★ 1

Source: Google

★ 5

This place is awesome, the vibes are great equipment is on point highly recommend this place.

Source: Google

★ 5

Best gym in the area. Brittney and team super responsive and friendly, facilities always clean, tons of equipment (glute ham developer, the best machine, pictured below). Love this gym and appreciate all the staff.

Source: Google

★ 2

I really liked this gym at first but I feel like they fell off.. sometimes you are waiting forever to get checked in. (Yes i know you can do palm reader, im not a fan of it) the bathroom is always dirty the urinals smell horrible zyn pouches in them, if its 1st thing in the morning or end of day. The sauna is disgusting, benches are black like they have never been cleaned, spit on the walls, zyn pouch in there, seen gum in the cracks of the wood. For the price they charge they can up keep the facility.

Source: Google

★ 1

Originally gave them a 5 star review because of the nice employees working there.

Been a bit of a nightmare to cancel. Had to go in 3 separate times and the first 2 times “their system was down” and ultimately that dragged on till they charged me for an additional month due to their 30 day cancel policy… Get it together guys!

Source: Google

★ 5

Great gym! Staffs are amazing

Source: Google

★ 5

Great gym. Tons of space and equipment. Very clean

Source: Google

★ 1

By far one of the most overrated gyms. Machines are broke every other day and it takes weeks for them to fix it. The sink of their men’s restroom upstairs has been broken for over two weeks and there has been no effort in fixing it.

Source: Google

★ 5

Crunch is awesome for the price. I get a free day pass every day, a sauna, cardio equipment, and all the weights/machines i need for under $100/month. The free body scan was a nice touch, and Anthony was great about explaining how to achieve my weight goals and how long it will realistically take for me to gain weight. Won't be changing gyms anytime soon.

Source: Google

★ 5

This is by far my favorite gym I have been to. The employees are very welcoming, the machines are CLEAN, and the atmosphere is better than any other gym. It’s in a perfect location. I would recommend this crunch to anyone!

Source: Google

★ 1

Horrible service provided by crunch fitness staff , way over priced, explained to staff I moved away and no longer need this gym and they continued to charge me even though I mentioned and asked them to cancel many times, stay away from this place.

Source: Google

★ 5

This gym is perfect for everyone at any level of fitness.
Equipment is new clean and well maintained as well as numerous. Even at peak hours I never find myself waiting. The gym is also not as busy even at peak hours.
The staff is friendly, attentive, and professional
Clientele is generally nice and mind their own business. Never had an issue with anyone over anything
Bathrooms/locker rooms are kept clean.
General cleanliness is on point.
Front desk has a variety of equipment from belts, bands, to clips you can check out for your workout.
AC is always blasting temperature is well monitored within the facility
Equipment that breaks down gets fixed relatively quickly
Parking is never an issue. There are hundreds of parking spots around the gym as well as a garage right across.
Price is standard and honestly cheaper than other gyms in the area. I am paying 90$ a month for the maximum level where I can bring in a guest. Otherwise it’s 50$ a month which is on par with 24 hour Fitness, LA Fitness and any other corporate franchise gyms. Cheaper than standalone facilities like The GYM.
Personal trainers seem knowledgeable and there are plenty of them specializing in a variety of different schools of teaching.
There are also tanning beds and body scanners available for members.

I have struggled finding a gym of this quality anywhere in the San Diego area. As an advanced lifter who has been working out consistently for the past 6 years in the San Diego area, I cannot recommend a better gym. I do not often go out of my way to leave a review but this gym is absolutely it for anyone in any level of fitness for any goal. I cannot recommend this gym enough.

Source: Google

★ 4

I'm thoroughly enjoying my experience at Crunch gym, thanks to the fantastic team and my personal trainers, Ethan and Anthony Anthony’s guidance and support have made a huge difference in my fitness journey. Highly recommend Crunch gym and these two talented trainers.

Source: Google

★ 3

I was member when it first opened in Carmel Valley for 3+ years. I returned to Crunch fitness in April of 2025. I was very excited as they had new plans, such as bringing a guest at anytime during your visits! I even double checked with several staff about bringing guest at anytime as I was very surprised. Fast forward to August, when I came to workout with my niece and was told that my membership did not include bringing a guest and the staff member sent my niece away. Then I confirmed that I can bring a guest and brought my daughter to join me in a Zumba class and again was told by staff that my membership did not allow my guest to take classes. I am very frustrated at the fact that different staff members seem to have different rules.

The only keeping me at Crunch right now is my awesome trainer I met and have been working with for the past 3 weeks. Anthony Masanes has educated me with how to workout correctly and supported me throughout my training sessions. Anthony's customer service has been impeccable! I can't say enough about Anthony Masanes other than he has been awesome to work with. Maybe some of the staff members should take his lead in customer service.

Source: Google

★ 5

Every staff member I have encountered have been nothing but respectful and understanding. Unfortunately it’s a select Crunch due to location so it is a bit pricier, but seriously. This gym has everything you need and is always well maintained. Will continue to use crunch gyms in the future.

Source: Google

★ 4

Facilities are clean. Equipment is diverse and well maintained. Staff is friendly and helpful. Monthly membership is pricy.

Source: Google

★ 5

Just had a session with Tony. He’s the man! Super friendly, genuine, and helpful. He really cares about helping his clients achieve his goals. Very knowledgeable about fitness and he went above and beyond for me. Highly recommended!

Source: Google

★ 5

Gym has everything you can think of, is always clean, and overall is a really great environment 👍🏻

Source: Google

★ 5

By far the best gym I’ve ever belonged to. The equipment is very high quality, and the gym is huge and very clean. The staff is super friendly; Juliana, Sam and Ryan are rockstars. I love this gym!

Source: Google

★ 5

I’ve had a great experience here at crunch. Ryan is so kind and has helped me so much through my journey.

Source: Google

★ 5

Great gym, neat and clean
Staff are all enthusiastic and helpful

Source: Google

★ 5

I really like the gym equipment as well as the general facility. Extremely guest friendly and good environment.

Source: Google

★ 5

I like the amount and quality of equipment

Source: Google

★ 5

Great selection of machines and the sauna is my favorite

Source: Google

★ 2

I’m giving this place a 2 star rating mostly because of my experience with the membership process. The fees are, in my opinion, higher than what the gym is actually worth. I decided to try out the classes before committing to nearly $80/month, but the classes weren’t very challenging, and I didn’t see myself attending them regularly.

So I went with the $50 basic membership, which doesn’t include classes — which I was fine with at the time, since I liked the gym itself. However, I do NOT recommend this. I ended up not loving the gym after about four months and wanted to cancel, but had to pay an early termination fee and was ultimately charged far too much for the membership overall.

In my opinion, the gym isn’t worth what they charge. Also, the membership support seems to be outsourced — I was contacted by someone in India for three days.

Just wanted to share my experience in case it helps anyone considering the basic membership. Moral of the story: If you love this gym, get the mid-tier membership. If not, I’d suggest finding another gym 🙏🏼

Source: Google

★ 5

Source: Google

★ 5

fun, good for muscles

Source: Google

★ 5

Cleanest gym I’ve ever been to.

Source: Google

★ 5

I’ve been coming to Crunch for a while now, and I have to say — my experience wouldn’t be the same without Qais. Whether you’re a beginner or a seasoned gym-goer, Qais brings the perfect mix of knowledge, motivation, and positivity. He always goes out of his way to make sure everyone feels welcome and supported, and his energy is contagious. You can tell he genuinely cares about people reaching their goals.

If you’re thinking about joining Crunch, do it — and if you get the chance to work with Qais, you’re in for a great experience. He’s one of the best parts of this gym!

Source: Google

★ 5

Great staff, facilities and rarely crowded.

Source: Google

★ 5

Love this gym! They have every piece of equipment you need, lots of classes, it’s very clean and the staff is so friendly!

Source: Google

★ 5

I love going to Crunch fitness. It’s always clean, the machines are great, and the staff at the front desk including Kennedy are always very friendly every day!

Source: Google

★ 5

So good man

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★ 5

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★ 5

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★ 5

Always clean and has all the equipment I could need

Source: Google

★ 5

Awesome gym, very clean with good equipment.

Source: Google

★ 1

Most horrible gym I have been to! Not sure how they get the good review. Be careful when they need your signature anything. Very tricky! They hided a lot of unreasonable items in the contact to charge money from your credit card forever! Yes forever!!!
@Steve C. If you really mean to help, could you share your contact information with me? Your gym front desk refused to share your email with me when I checked there on my last day of membership and she even refused me to enter the gym!

Source: Google

★ 5

The gym is super nice and clean with great facilities. Shoutout Ethan!

Source: Google

★ 1

Where to start.
Firstly, upon entry the customer service was phenomenal . I expected a lot from this gym due to its location and expansive branch.
Boy. Was. I. Wrong.
I have a local Crunch fitness where I’m located in Arizona. That location isn’t the “select” gym such as this location.
Having the membership with the most benefits including access to all locations was a lie. Because this is a “select” location those rules don’t apply. I went ahead and paid the $20 dollar day pass. I figured, “Must be for good reason.” Well, that was a lie. This place was as disorganized as a day care. Equipment everywhere. Seemed like half of the equipment didn’t work. Restrooms were dirty. Machines were overly complicated for no apparent reason. This is one of those; “If I could give it zero stars, I would.” On a lighter note, as mentioned earlier in this review; the staff were phenomenal and helpful in the best way.

Source: Google

★ 3

The gym is overall cleaner than other gyms around, amenities are good, people there are also nice. One downside about Crunch Fitness is their shady business practices. It is not easy to cancel or freeze your membership, they ask for 10 days in advance notice which is only there to charge people extra dollars, plus they charged me $10 to freeze my membership which is again absurd to my understanding.

Source: Google

★ 5

Amazing place and great staff! Sam was super sweet and so much help! Highly recommend!

Source: Google

★ 5

Great gym super helpful staff I called before coming in and Sam was extremely kind and informative 12/10 recommend

Source: Google

★ 5

Good gym, nice workers, Juliana and Qais are really nice and good workers.

Source: Google

★ 5

Huge fan of this gym!! Juliana and Brittney are especially nice at the front desk. Equipment is great and atmosphere is very friendly and inviting. Highly recommend!

Source: Google

★ 5

Juliana is the GOAT

Source: Google

★ 5

Been going to this gym for a few months now and I really enjoy the atmosphere! It's super clean, people here are nice and also has great trainers! I personally trained with Kevin & Amanda and they're absolutely phenomenal. I've learned a lot from each of them. Highly recommend coming here if you're looking for more machines, a sense of community and just a place to get your workout in.

Source: Google

★ 5

Source: Google

★ 5

Very clean and well run gym

Source: Google

★ 5

Plenty of work out options a little busy but really a great place

Source: Google

★ 5

GREAT experience, incredible staff, this place has everything you could need and seems very well maintained. Go CRUNCH!

Source: Google

★ 5

This place is awesome

Source: Google

★ 5

Malayna was super helpful!

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★ 5

Malayna was awesome !!

Source: Google

★ 5

such a exotic and amazing and spectacular and focusedgym!!!!!!!!!!!

Source: Google

★ 5

Great Gym! Workers are amazing!

Source: Google

★ 5

Devan is an awesome trainer!! Very motivating, fun and works around my hip injury to meet my goals every week!

Source: Google

★ 5

I love this gym! It motivates me to really work out and has the most friendly and helpful staff. My trainer, Devan, has been pivotal in regaining my strength, feeling better about myself and being accountable. I’ve never been so motivated until I set goals and a training plan with Devan. I’m so happy I am able to go here and train.

Source: Google

★ 5

Best customer service experience every single day I get here. Qais, Ryan, and Tyler are three hard workers that come to the job every day with a different mindset. They work hard and don’t get distracted.

Source: Google

★ 5

Been going to this gym for a few months now and have the facility is always clean and well-organized, with plenty of equipment—even during peak hours. The staff is super friendly (Ryan in particular has been very helpful) and always willing to help or answer questions. Whether you’re just starting out or have been working out for years, this place has everything you need. Highly recommend to anyone looking for a positive, supportive gym environment!

Source: Google

★ 5

I have been training with Devan for 8 months and it has been awesome… He takes a full picture approach to focus on both exercise and diet, and the weight loss results have been so rewarding. I definitely recommend him for anyone interested in personal training.

Source: Google

★ 5

Crunch Carmel Valley is a great gym! Clean, really big (2 floors) with a big variety of weight machines, free weights and fun classes. My husband and I have been going 3x a week for almost a year now, and we've doing personal training sessions with Devan for almost that long. The sessions have been great because they've given me confidence in the gym and I've gained tons of knowledge from the different exercises programs he lays out for us. It's really nice to have someone knowledgable answer my questions in real-time during the sessions. You also do a monthly body scan with the training sessions, so I can see data on how much I'm progressing on my health journey. 5 stars to Crunch, 5 stars to Devan!

Source: Google

★ 5

Amazing gym been going here for years so much renovation has made it very enjoyable and a great bang for your buck.

Source: Google

★ 5

Friendly staff, great equipment, always clean. Highly recommend. It has that energy that every gym strives for!

Source: Google

★ 5

This gym is amazing! The staff and fellow members are very nice and easy going. The equipment is great and fairly new, plus the locker rooms offer everything you need!

Source: Google

★ 5

I absolutely love Crunch and have made some life long friends! I have been coming here for years now and it has a great atmosphere with staff that is wonderful and very knowledgeable. As a professional athlete needing to stay fit and to get stronger I have now been working with coach Kevin for the past 6 months and he couldn’t be more prepared, enthusiastic and encouraging! I look forward to our sessions every week.

Source: Google

★ 5

I’ve been working with Josh Floyd for approximately six months. He is intelligent and sensitive to my needs. When I began, I had an extreme problem with my left knee and had been getting Cortizone shots. I was hoping to avoid knee surgery. Also had a shoulder problem left over from college football. Josh challenges me, but very thoughtfully and carefully in order to bring me along without worsening the situation. As of this moment, I have now gone 11 months without a Cortizone shot and have no knee pain. I’m hoping we can extend this indefinitely. We are still working on my shoulder and have made substantial progress. I really appreciate Josh’s’s efforts and his thoughtfulness. I recommend him without any qualification or Reservation.

Source: Google

★ 5

Great gym with a lot of clean and new amenities. The trainers and staff are very nice and are always walking around the upstairs making sure weights are put back and the areas are clean. Although the membership is more expensive due to location, there aren’t other gyms in the area that match what they offer. Highly recommend this gym!

Source: Google

★ 5

Sam was very helpful and kind at the front desk, she even helped me sign up for a class!

Source: Google

★ 5

After years of physical therapy on my shoulder, I finally made the decision to work with a trainer. Ali Ghorbani has helped me lose weight, gain muscle and finally be free of my shoulder pain. It’s made a huge difference!

Source: Google

★ 5

Shoutout to Juliana and Brittany for always making me feel welcome when coming to workout At Crunch! They just upgraded their stair masters which is exciting!

Source: Google

★ 5

My favorite crunch I’ve been a member of, equipment is always clean and working properly. The environment is also fantastic, Juliana is so kind and welcoming everytime I go in!

Source: Google

★ 5

I have been coming to this Crunch location about 5 months now.

I relocated from the Bay Area and tried out several different gyms and all of them had negatives of one kind.

I don’t live close but this gym is the best in my opinion.

It’s kept clean and they have a variety of equipment to make working out easy.

I signed up for personal training and have been working out with Paul and he’s awesome! I have lost 5 lbs so far. I look forward to our training sessions.

Source: Google

★ 5

I joined Crunch 2 months ago and could not be happier. The facility is kept clean, there is great equipment and the staff are friendly and helpful. Brittany, the manager, reached out to me immediately as a new member to welcome me. Lexy, the personal training manager, met with me to help me set up my workout goals, and Paul, my trainer has kept me challenged while encouraging me and being fun. If you are looking for a positive, clean, solid gym, this is your place. Bonus: lots of parking and excellent personal trainers.

Source: Google

★ 5

I’ve been training with Ethan for 5 months. He plans workouts in advance. No two workouts have been the same. Fast paced workouts…safely. A real pleasure to work with. High energy, great attitude.

Source: Google

★ 5

Ethan is a great trainer, encouraging, and fun to work with. The gym is clean and I am always able to access the equipment.

Source: Google

★ 5

Good gym with plenty of useful equipment, could use 1 or 2 more smith machines though… Brendan has also been a terrific trainer making sure workouts are pushed to the limit and not jipped whatsoever

Source: Google

★ 5

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★ 5

I made one of the best decisions possible prepping for my move halfway across the country by hiring a trainer to whip me into shape before I left. I was already a member of this location, it’s a great location with great staff and clean and maintained facilities, but let’s talk about my trainer, Layla.

I hired Layla to do 3 30-min sessions per week. She has all of what you would expect and want from a trainer; peppy, encouraging, energetic and positive. However, what’s stands out most about her is sincerity. I truly felt that Layla was focused on my goals and my health and I didn’t feel like just another appointment (which obviously I know I was.) My only regret, not working with her sooner.

I highly recommend her for personal training whether you’re old and weathered like me or prepping for a competition or event.

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★ 5

I have never been here but I was wondering if they have a sauna

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★ 5

I would recommend Crunch Carmel Valley to anyone in the area. I have been going for roughly three months and it has helped tremendously with my strength training goals. There is plenty of high quality equipment and machines while never being too crowded. The gym is always clean and the staff is friendly as well, always greeting/thanking you when you come in and out.

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★ 1

I have the best membership on Crunch I’ve been at gyms all over the country. But for some reason they didn’t let me use this one.

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★ 5

I really like the gym, great facilities and clean bathrooms. Very worth the money for the location, one critique I could give is that they need a weighted belt for pull ups. They have most equipment for dynamic workouts, however a pull up belt is essential. Please crunch!!

Source: Google

★ 5

Me and all my friends love crunch so much. Easily the best gym I’ve been to: I’ve had memberships to 24hr fitness, planet fitness, and LA fitness, and crunch has the best machines, staff, and members. If you take ur gains seriously crunch is the best option

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★ 5

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★ 5

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★ 5

Great place clean great staff
Miss Bert but Steve

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★ 5

Came as a guest and had a great experience. Front desk was nice.

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★ 5

Clean and fun!

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★ 5

Good equipment and clean gym, would like a chest supporter t bar row though

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★ 5

Good equipment, good location with accessible parking

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★ 5

Gym is super nice, very clean facilities. Over all great experience will be coming back!

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★ 5

Super clean and not very busy at all. Better than any other gym in San Diego

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★ 5

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★ 5

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★ 5

This Crunch is the best! Super clean, lots of machines for everything & staff is always friendly

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★ 5

Good facility, great vibe, and super friendly crews. On top of all these, Crunch Carmel Valley has really wonderful and diverse fitness classes lined up with inspiring instructors! We come here almost every morning for more than a year now, and I have lost more than 60 lbs!!!

Source: Google

★ 5

Been a crunch member for 10 years. I love the care that the staff put into making the guests feel welcome and comfortable. New equipment is also top notch. Brittney and Juliana are the best behind the front desk (sorry Shane and Peter). Will be a member for life!

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★ 5

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★ 5

Very clean so worth the price all equipment is great.

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★ 5

Crunch in Pacific Highlands Ranch is a great gym. Up to date equipment and plenty of room to get a good workout in, even when it’s peak time. The staff is also always very friendly. Would highly recommend this gym to anyone in the area.

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★ 5

All good

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★ 2

Nobody re racks the weights here and staff doesnt care

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★ 5

The variety of equipments is more than enough for me. Very satisfied with this past 2 years of working out at Crunch. Very nice environment too. Music needs to improve though.

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★ 5

clean & spacious gym. the staff is very friendly and welcoming.

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★ 5

Great gym! Beautiful and well maintained.

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★ 1

Quietly cancelled membership and left after finding out what the staff here had been up to last year.

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★ 4

Really huge location! This gym has plenty of amenities, very clean, and offers lots of different classes. There is a lot of parking available, it was quite busy during the day but not too bad. Front desk associates are very helpful and very friendly, would definitely come here again.

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★ 5

Had an issue that occurred around a month ago and the manager Brittney was so helpful throughout all of it! She answered all my emails right away and was so kind throughout the process. Truly recommend anyone to visit this gym!

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★ 5

Great club! Lots of equipment and the staff is very helpful and friendly.

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★ 1

During Covid, despite cancelling our family’s memberships they have kept billing us.
Their billing practice is of horror.
Their services and the conversation with the manager has been horrible.
They do not even respond to the emails.

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★ 3

I prefer 24 hr fitness, but lately gym locker rooms have gotten kind of a shady/creepy vibe.

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★ 4

Good gym overall but has one significant flaw

Pros:
+ good equipment, I've never had trouble finding a machine I needed
+ good air conditioning
+ a lot of space, usually not very crowded
+ clean and well maintained

Cons:
- don't forget your headphones, otherwise you'll be subjected to the worst music created by the mankind

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★ 5

I've been going here for a while now, and I really appreciate the great management, especially Brittney. She always ensures everything runs smoothly. The staff is super friendly and helpful, making it a great atmosphere to work out in. the gym is consistently clean and well-maintained. I definitely recommend this gym to anyone looking for a solid gym experience!

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★ 5

If you’re serious about making gains, whatever your goals, cardio, mobility, weight loss, strength or just getting absolutely Jacked, you have to train with Josh Floyd. Top talent trainer here, very professional and knowledgeable. He will take your training to the next level. 💯💪🏼

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★ 5

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★ 5

This Crunch is amazing. Great staff, clean, tons of equipment. Love the circuit training and turf area

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★ 5

I’ve been coming to Crunch on and off for almost four years now. I’ve tried other less expensive gyms, but Crunch is by far my favorite, kudos to the staff. They are always so friendly and helpful that I look forward to coming to see them. Giving credit where credit is due I’d love to shoutout Peter for always helping me when in a pinch. For being so young, he’s so mature and kind to everybody that walks in. I seriously think he makes every regulars day.

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★ 5

Just had a great workout experience with trainer Layla Z. Highly recommend getting your training program started with her!

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★ 5

This is a great gym all the staff members are super nice

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★ 5

Staff is great! The Gym is clean and have a lot of equipment.
The indoor cycling class are great.

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★ 5

I have to say best gym experience I have ever had. The front desk young ladies Brittany and Amanda immediately made me feel welcome. Extremely genuine. Highly recommend this location. Very clean and overall friendly environment.

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★ 5

I switched to this club in January after seeing that the club was incredibly clean, has had a beautiful remodel and all of the equipment is brand new. The real value though has been working out with trainer Lexy. Lexy has easily taken my workouts and results to the next level. Crunch also has technology that measures my results monthly. The amazing thing is that this training program costs significantly less per month than my previous gym.

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★ 4

Good equipment, it’s gotten way nicer over the years I’ve been here.

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★ 5

The 6am Spin class on Mondays and Thursdays taught by Melissa is fabulous! A 10/10! Finally a class offered in the morning so we can get the workout done before work with great music, a great workout, and a fun experience overall. The class is a calorie scorcher and you gain strength at the same time. Great addition to your spin classes!

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★ 5

I love the amenities. Bathrooms are basically always 100% clean but my favorite thing is all the boxing equipment they have they have. 10/10 gym

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★ 5

I love The trainers here at crunch fitness in Carmel valley always there helping you when you need.

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★ 5

Great gym, awesome equipment - Lexi & Brittany always professional and accommodating

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★ 3

Good selection of workout equipment, nice staff, but please clean the gym equipment and locker rooms! The women’s locker room looks like it never gets professionally cleaned - the floors are so dirty and there’s always gunk and hair in the sink and showers. The cardio equipment, specifically the stairmasters and treadmills, are caked in dust and sweat. There are wipes throughout the gym but the equipment needs a deep cleaning.

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★ 5

Crunch gym is clean, has good equipment and a fun vibe. Great staff who really care about their customers. The manager, Brittney, is fantastic and goes out of her way to make sure everything is running smoothly. I highly recommend it.

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★ 5

The facility is clean, well-maintained, and staffed with friendly, personable employees. You can feel the difference since the new management took over. Great value!

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★ 5

staff is awesome 🤩

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★ 5

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★ 5

The facility is clean and well maintained. The staff are friendly and personable. I have been coming to Crunch Carmel Valley at least three times a week for four years. That being said, I am a big fan of the recent renovations and general improvements. I love the addition of new and duplicated equipment because it has cut down the time waiting around and increased my versatility. I actively recommend Crunch to my family and friends.

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★ 5

Had a little issue with billing and was overcharged, staff is so nice and Brittney's the best! Been going to Crunch for awhile now and everything from the equipment to the showers are fantastic:)

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★ 5

good clean gym friendly workers

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★ 5

I’ve been coming this last year and honestly love this place. Really clean and organized and most of the time the gym goers will leave you alone. The staff is super sweet, and will literally remember you even if you haven’t said anything. Shout out to Brittany, she always makes me feel like family and hooks me up with all the special features of the gym!!

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★ 5

Been a member here for about a month. There’s a good amount of high quality equipment - I rarely need to wait, even during peak hours. Every time I’ve visited, the gym has been clean and the staff have been friendly. Location is great and parking is plentiful. Nice experience so far!

Source: Google

★ 1

Where do I begin?
Dusty, loud, unhealthy temperatures (refer to OSHA and/or IFA guidelines), rude customer-facing personnel.. I have been a member since this branch first opened. The management has recently changed along with the setup and some of the equipment. While a portion of this transition has been positive, there are plenty of old/new persistent urgent issues - unresolved.

The facility was hot and humid/stuffy during the 2024 summer (rising temperatures to 76 degrees) and now unacceptably cold (61 degrees on the thermostat - see photo). We work out in layers and inhale cold air during our intense individual workouts. The issue has been discussed with multiple people in charge (for over 2 months now), and yet zilch. Nothing.
Additionally, one of the AC units -covering a whole corner area upstairs- is completely out of order and has been blowing cold air for a looong time (maybe a year?). "Want frequent summer UTIs, or a winter sinus/chest infection? Welcome to Crunch, Carmel Valley!"

Music used to be -and occasionally still is- too loud for the ear. The amount of dust hanging on and off of every surface at the gym is unbelievable (see photos). Hats off to the management.

Given up on having "the conversation" over and over, and exhausted of negotiating the obvious.

I am just disappointed. Drive a little further and save your time, energy and mental/physical well-being.

Below has been added on 01/07/2024 - in response to the "owner"'s comment:

We expect much more from an "owner", Steve! You believe that 76 degrees in the summer and 61 in the winter time is "happy medium"? Then what are the requested extremes and where is the consistency?! And you also claim that those indoor temperatures are "best for safe exercise"? Are these educated comments?! Glad people read these. Provide us with accredited references for whatever you randomly claim - since they contradict what OSHA or IFA have clearly indicated - unless you do not believe in them?!

I have zero tolerance for nonsense. Inefficient and flawed management is one thing, you trying to cover that with false statements is another. If legal methods are required for us to clarify the obvious, we can certainly do that.

You know what would have been greatly admired in spite of all these issues and problems? Honesty, humbleness, and respect.

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★ 5

Coach Ali is an incredible human as much as he is knowledgeable. Ali knows the body more than any trainer I have met. He incorporates science, specific assessments, and specialized plans for each unique person and their target physique. Do not hesitate to request Coach Ali

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★ 5

Quite nice. Stopped by for a visit Tuesday morning and it was clean and quiet. 5 squat racks with 4 attached deadlift platforms. Many Ohio and rogue bars with those crunch bumper plates. 4 flat bench presses and a large trx spot. Parking is on the street and a parking structure across the street

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★ 4

I’ve been strictly personal training at Crunch Carmel Valley for coming up on 3 years in April. In the last year and a half plus I’ve had the absolute pleasure of having Berkley as my personal trainer! He is always supportive, motivating and accommodating when it comes to being flexible with scheduling our sessions! If I’m being completely honest, he’s the sole reason I stick with Crunch Carmel Valley! His work ethic, motivation and passion for the betterment of his clients inspires me and drives me to give it my all every time I’m training with him! Crunch CV and my entire experience would be nothing without Berkley and I hope there’s never a day where I have to experience such a travesty.

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★ 5

Best gym! Staff is very friendly and knowledgeable, facility is very well maintained. It’s big, has good atmosphere, and I like the tinted windows. Good deals on personal trainers. Check if your employer has gym benefits, and you can get a membership and just spend your money on the personal trainers.

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★ 1

Very scam like policies. I tried to cancel over the phone a week and a half ago and I was told I had to come in the cancel. I’m in the process of moving so I wasn’t able to go until today and I was told I have to pay for next months fee and the annual fee in order to cancel because it’s within “10 days”. I was never told this over the phone when I had plenty of time to cancel then. The person helping me at the counter even mentioned these “fees” aren’t outright stated but you have to dig for them in the terms and conditions. I feel like I’ve been scammed. It’s also so hard to get in contact with them. Just be careful going here

UPDATE: I sent an email regarding this issue. I found out they were charging me up til last month, despite cancelling my membership at the gym months ago. I have yet to hear back from them. Hoping to resolve this issue.

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★ 5

Absolutely love it here! The massage chairs are perfect after a good workout and sav, Brittney, Berkeley are amazing!

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★ 5

Good gym, decent standard equipment, clean, towel service !

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★ 5

Great overall gym, new renovations as of late 2024. Great experience from employees and great equipment.

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★ 4

I had problem with membership promotion when I rejoined but the owner responded and Brittney the manager eventually resolved the problem.

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★ 5

The gym is always clean and it’s not really as busy as everyone says it is. I rarely have issues getting an open machine and they have a lot of yoga equipment as well.

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★ 5

Really great gym, not very busy, nice people and staff

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★ 5

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★ 5

Excellent management and owner, friendly staff, very clean and a recent major renovation, top notch equipment and new locker rooms. Thumbs up all the way

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★ 5

this gym is the best gym i have ever been to. the employee, Savannah is the sweetest person ever. she takes the time to greet every person who walks through the doors and says good morning/i hope you have a good day. every employee here is super nice and welcoming. the gym is always so clean and the variety of machines makes working out easy. shoutout to ryan, devan, and josh!

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★ 5

Great gym, best one I’ve been to. But special shout out to Peter, great guy.

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★ 1

Crunch Fitness Carmel Valley advertises "easy cancellation" and "low-commitment" memberships, but beware of hidden charges. They bury an $80 annual fee in pages of fine print, only making it obvious after the fact. I canceled properly, with staff assuring me in writing that there would be $0 additional charges. A month later, I was hit with this surprise fee. When disputed, they admitted the rep's mistake but still demanded payment. This cost me time, money, and trust. Their deceptive marketing and billing practices are unacceptable. If you join, get everything in writing and scrutinize the paperwork (which they might not honor anyway). I hope this helps others avoid similar frustration and pushes the gym to be more transparent.

Source: Google

★ 5

Pros

- Pretty good deal financially for their plus package, they offer many amenities other boutique gyms offer for $30 an hour within their best monthly package which is under $100. (infrared, biometrics, tanning)
- Strength training equipment is in newer condition when compared to most other gyms.
- Everything is spaced really far apart so everyone has room when they workout.
- Not as crowded as other big box gyms, no lines for machines!
- Cool front desk staff that not only greet you by name but get to know you.

Cons

- Missing True Stretch and newer cardio machine models with A/C and TV screens.
- No pool
- No steam room - sauna only

Neutral
- Small community of repeat members that emulates the feel of small box communities (Crossfit, F45, Orange Theory) while maintaining the workout flexibility and independence typical of large corporate tiered gyms.
- Many high school kids, located right across from high school.
- Unique business model luxury cost differentiator that is reliant on location for clientele.

Luxury tier scale from high to low: The Bay Club, Equinox, FIT (formerly Frogs), Revel, Orange Theory, Versa FIT, Pilates Club, Crunch Carmel Valley (High-tier), 24 Hour Fitness, F45, LA Fitness, Chuze, Crunch (Mid-tier), Planet Fitness. This list is estimated from interior decor, business strategy (target audience, location, etc), cleanliness, pricing, and overall feel.

Amenities prioritizing workout flexibility/freedom per cost as a daily gym regular from high to low: 24 Hour Fitness($50), Chuze($15), LA Fitness ($50), Crunch Carmel Valley ($80, amenity level membership), Planet Fitness ($25, has boutique spa amenities, no pool, no group, no functional area, car commute costs required due to location near business park, no squat racks), Equinox ($220), The Bay Club ($260, no squat racks), Fit ($180), Crunch ($30), F45 ($170), Orange Theory ($175), Revel($170), VersaFIT ($200), PIlates Club ($180)

Reliable delivered technical quality of training programs in group classes: Revel, VersaFIT, Pilates Club, Orange Theory, F45, Equinox, FIT, The Bay Club, Crunch Carmel Valley, 24 Hour Fitness, Planet Fitness, Chuze.

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★ 5

Great gym especially after the full remodel.
Beats bay club if you’re looking for a good workout facility.
Also Steve is a great owner!

Source: Google