★ 4

Great staff but small gym you will be waiting on some machines /benches

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★ 4

Been going for years. Its a bit small even despite the expansion. Equipment is a bit outdated and sparse for some machines. It will get the job done for those who know what they are doing.

Source: Google

★ 1

This place is a complete scam and only wants your money. I signed up needing less than 2 months for the summer and canceled the same day to avoid the annual fee, since the contract clearly states you won’t be charged until after 2 months. I confirmed this with the staff member who helped me, and was assured I would NOT be charged.

Low and behold, I was charged anyway.

I went back and forth with the manager for weeks. Even after the employee admitted they gave me the wrong information, management still insisted the contract “holds” and refused to reverse the charge. This has dragged on for 3 months, and the manager finally told me there was “nothing she could do.”

Their staff is poorly trained, their contracts are vague, and the customer service is terrible. The “cheap fees” are NOT worth the headache or dishonesty.

Do yourself a favor and go to a gym with knowledgeable staff, ethical management, and clear policies. I will never recommend this place to anyone.

Source: Google

★ 1

Place's a scam for your money. I only needed less than 2 months for the summer, so canceled the same day to avoid paying the annual fee since it states you would be charged AFTER 2 months. I talked it over with the worker and was assured that I would not be charged. Low and behold, I was charged and had to go back and forth with the manager for weeks about the miscommunication. Even though we were told misinformation (as confessed by the worker), they claimed the contract still holds to you paying the annual fee. This back and forth has been going on the 3 months, and ultimately the manager said she couldn't do anything. Please go to a gym with knowledgeable workers. The "cheap" fees are not worth it. Very disappointed in this establishment. Their legality agreements are vague. They are not worth my time fighting anymore. I will not recommend this place to anyone. Please do yourself a favor and support local gyms with qualified staff, good management, and decent morals.

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★ 3

Not truck driver friendly, I almost got stuck. Showers wouldn’t get hot, small location.

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★ 5

Nice to watch Sunday night football
At 24 fit they do not change the channel.

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★ 5

I love this gym for the people and the spaces. I trained here for my body building competition and was encouraged daily not just from the staff but the other members. When you’re mentally and physically fatigued beyond recognition and still greeted with a smile and a word of encouragement it can make all the difference in the world. One of my favorite staff members is Peyton. Beautiful inside and out, not only is she a friendly face but I enjoy seeing her own fitness evolution and am inspired by her regularly. Being apart of a positive community is so important to me and I feel that sense of community at this gym.

Source: Google

★ 5

My guy Cooper at the front desk is the best! Always super friendly, greets everyone with a smile, and keeps the good vibes going every time I come in. Makes checking in quick and easy and actually takes the time to help if you’ve got questions. Definitely one of the reasons I enjoy coming to this Crunch! 💪

Source: Google

★ 5

This gym is top-notch! The facilities are always clean, the equipment is well maintained, and the staff create such a positive environment. Kali and Peyton go above and beyond to make every member feel comfortable and supported. Definitely one of the best gyms around!

Source: Google

★ 5

If you’re lucky enough to train at Crunch Gym and haven’t worked with Cooper yet, you’re seriously missing out. From day one, he’s been nothing short of amazing — not just as a trainer, but as a motivator, teacher, and all-around great human being.

Cooper has this rare ability to make every single session feel personalized. He doesn’t just throw random workouts at you — he listens to your goals, your strengths, and even your off days. He builds a plan that fits you perfectly, and he adjusts it when needed so you’re always improving without burning out. That kind of attention and care is what separates him from every other trainer I’ve ever had.

What I love most is his energy. Cooper shows up every session with such positive, contagious motivation that you can’t help but give your best. He has that perfect mix of encouragement and accountability — he’ll push you when you’re slacking, but also hype you up when you hit a milestone. Every workout feels like a team effort, and you leave knowing you’ve accomplished something real.

He also knows his stuff. Whether it’s strength training, conditioning, mobility, or recovery, Cooper explains everything clearly so you understand why you’re doing what you’re doing. It’s not just about sweating; it’s about learning and improving your body and mindset. I’ve noticed huge progress — I’m stronger, faster, and more confident than I ever was before I started training with him.

The best part? Cooper makes the gym feel like a community. He remembers people’s names, checks in on your progress, and genuinely celebrates your wins. You can tell he truly cares about helping people reach their goals. Even on tough days, he keeps the vibe positive and makes you want to push through.

I can honestly say training with Cooper has been one of the best decisions I’ve made for my health and fitness. If you want someone who will challenge you, inspire you, and make every workout something to look forward to, Cooper is the trainer you need. Crunch Gym is lucky to have him and anyone who trains with him will see exactly why.

Thank you, Cooper, for being the absolute best!! you’ve turned fitness into something I genuinely enjoy, and that’s saying a lot!
Professional Google Reviewer,
Sofia

Source: Google

★ 5

Absolutely love crunch! I’m a new mom and it’s super important that I have my me time. My absolute favorite person here is PEYTON she is the sweetest ever! Any questions I ever have she’s got me taken care of! 🙏🏽

Source: Google

★ 5

Great Gym and Great Employees. Especially Dom in the front Desk really helpful getting me get a day pass!

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★ 5

Amazing experience at this gym, was my first time coming in but a worker named Cooper was great at making me feel at home and welcome into a new space. 10/10 would recommend to try it out🤞🏾

Source: Google

★ 5

I was kind of skeptical about joining a gym at my age but Crunch eased my mind! From the moment I stepped in the gym a young man at the front desk named Cooper made me feel right at home!! He gave me a tour of the gym and made sure I knew how to use the machines properly. He asked what my goals were and even scheduled an appointment with a personal trainer to help me reach those goals. His energy and work ethic, always making sure the machines are sanitized before I use them, greeting me by name, really stood out to me! The staff is amazing, Peyton is always smiling and friendly, Jacob always shows up and goes beyond for our training sessions. Kudos to Crunch for running an awesome ship and making this old lady excited about getting in shape again!

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★ 5

Great gym, the front desk people are awesome, especially Cooper!

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★ 3

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★ 5

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★ 5

Once again no air con at Doco 24 fit not even blowing air to where you can cool down
Had i known. Of no ac I'd brought ice water

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★ 5

I’ve been going here for a few years, and hands down I’ve had an amazing experience with the vibes from the staff! But hands down Peyton aka Ms. Bigback takes the cake, well the whole damn bakery at this point! She always got a positive attitude/energy and very helpful! It’s always a pleasure to see staff that enjoy working there

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★ 5

Great gym. Friendly members and a helpful staff

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★ 5

This is my gym ever since Covid. I love my environment especially the people who goes at this gym and the people who works at the front desk. I highly recommend Peyton, she’s one of the best worker at this gym. Good ethics, has knowledge about fitness & friendly.

Source: Google

★ 4

I've been here for about 4 years now, and so far to this day, it's still a great experience. 2 years ago, I planned to start something fresh at a new gym that opened, and by far, it was a pricey membership, unfortunately. But then I decided to move back to here because I live near it and the membership is less pricey. Everyone is friendly, including the staff. The staff member I wanted to give a shoutout is Peyton, as she seems friendly and energetic as well. The only problem is that it's packed sometimes and I don't do well in very crowded areas. Overall, I still enjoy coming here.

Source: Google

★ 5

Peyton was so nice at the front desk!

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★ 5

I’m having a great experience with Crunch. Every day I go there, I’m greeted with welcoming faces especially Ms. Peyton and a gentleman who I don’t remember his name, really stands out as an active and friendly presence. They are always polite, cheerful, and ready to help with a smile. Big thanks to Peyton and the whole Crunch team for creating such a positive and supportive environment.

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★ 5

Such an amazing gym! No other like it!

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★ 5

⭐️⭐️⭐️⭐️⭐️
I love coming to Crunch Gym! Today they were even giving out fresh kiwi—such a fun and unexpected treat! The front desk staff, especially Peyton, always makes my day. She’s friendly, full of energy, and always greets everyone with a smile. It’s little things like that, and people like her, that make this gym feel so welcoming. Great energy, great vibe, and a team that really cares. Highly recommend!

Source: Google

★ 5

In my opinion crunch is the best gym in Elk Grove. It’s always super clean, they have a nice variety of equipment and super friendly staff. One of the employees Payton, is the sweetest. She always remembers us when we go in makes us feel welcome and checks in on our progress. No Ms. Payton I haven’t hit my PR yet but it’s coming soon I swear. 😂 overall experience 12/10.

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★ 5

Great gym I have been going for years, all the workers are great especially Peyton at the front desk. She always brings the vibes and energy to fuel people for their workout!

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★ 5

The staff is so supportive especially Peyton. She is always asking how your workouts are going.

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★ 5

I have been coming to this gym since 2017! Peyton is always welcoming with a big smile and great energy. She goes above and beyond to help and make sure everyone feels comfortable. A true asset to the Crunch team!

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★ 4

Crunch is a great place to work out! I absolutely love that they expanded (though let’s be real—they could still use a little more space & some new equipment would be nice). Everyone is nice and helpful. Big shout-out to Peyton—she’s so friendly and always willing to help! It really makes a difference walking into the gym and seeing someone who clearly cares and enjoys what she does. Appreciate you, Peyton!

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★ 5

I love coming to this gym. The equipment is great, the people there are friendly and the staff is awesome. Peyton in particular is always so helpful. She always has a smile on her face and when she's working i know that my workout will be even better.
Thank you to all the staff... but mostly peyton!!!

Source: Google

★ 5

I've been coming to this gym for a while now, and I have to say the experience just keeps getting better. A big part of that is thanks to the amazing staff—especially Tyson and Jason. They’re always incredibly friendly, welcoming, and ready to help with anything you need. Whether it’s answering questions, offering tips, or just greeting you with a smile, they really make the place feel like a community. It’s refreshing to walk into a gym where the staff genuinely care and go out of their way to create a positive atmosphere. Keep up the great work!

Source: Google

★ 3

I signed up for Crunch in Tyler, Tex, because I’ve been stuck there taking care of my dad who had a stroke. I’m from Sac/Elk Grove and since I signed up, I’ve visited the Elk Grove location to get acclimated with the facility because I’ll be returning to Cali soon. First off, the saying “Everything is bigger in Texas,” I guess that even applies to gyms…..because Elk Grove was a smidgen of the size of the one I Texas I frequent. Anyway, small isn’t my only concern the equipment is old and during my 2 visits at different times of the day, it was over crowded and it was hard to maneuver around people and the crunched in equipment. It wasn’t a welcoming environment. The class I attended was good, low attendance, but good. My next trip home, I’m going to visit the Arden location and I’d hate for it to be better considering the drive to that side of town….I’m expecting convenience considering what I’ve experienced with Crunch in Texas.

Source: Google

★ 5

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★ 1

Most of the employees there are great, but unfortunately, nobody is on the same page....especially when it comes to memberships and cancelations. I got the run around and instead of being able to cancel when it would save me money...was told to wait until the month of my renewal date to come in and cancel. Now im being told I have to pay extra fees to cancel since it's within a 30 day window...which was not told to me when I came into the club march to cancel..... just disappointed in the information I received and that I am ending up paying almost an extra $150 just to cancel 2 memberships NOW instead of just paying upfront for an early cancellation in March.

Source: Google

★ 1

Absolutely the worst customer service I have ever dealt with. I signed up on a no commitment contract, that is an absolute lie and a scam. Not once did I use the facility. Tried immediately canceling and their reply was I am unable to do so within 60 days. That contradicts the no commitment scam that they promote.

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★ 5

Great little gym but it does tend to get busy. Went there once and thought it was great. I didn't even have to pay for a day pass, so that was nice. The people at the front desk were nice aswell.

Source: Google

★ 1

Look, I’m not a huge google maps reviewer and I don’t want to sound like a “Karen” but I had to share this. I signed up here after switching from planet fitness because the closest planet fitness is 10 miles away. The staff are very friendly but the machine and equipments are extremely old and outdated. I am paying $40 per month at this gym, that’s more than 4x what I used to pay at planet fitness where they had better and modern equipments. The fact Crunch fitness cost 4x than planet fitness and they offer old and broken machines is literally a joke. I’m literally paying more for a more crappy experience. Invest the money into new machines please

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★ 2

Their equipment is old, the bench press seats are all warned out they hurt my back when I lay on them, they need to upgrade.

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★ 3

Not a very busy gym which is great. Machines are a little old and should be updated. Parking can be limited during busy times. Bathroom can be cleaner. Small space, they need to expand.

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★ 5

Great place to work out!

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★ 5

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★ 4

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★ 3

Closes way too early on the weekends. Planet fitness is coming and it will practically be across the street. I hope Crunch steps it up soon.

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★ 5

Crunch Elk Grove is a great place to workout with Seth and Mariah greeting you with a smile at the door . Jacob keeping me accountable, pushing me to work harder . Kelly’s positive attitude is so encouraging. Love her cat ears makes me smile every time.Last but the least MJ teaches the best group fitness and Hitt classes. Her classes have grown a lot .She is always there , makes them fun and kicks our butt every time.

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★ 3

More cleaning and maintenance, less sales and marketing would do the place good. The front door closer still slams the front door as it has for years. Whatever the staff are intently doing on the computers all the time is probably important to someone far away. And bring gloves, or a wrench.

Source: Google

★ 5

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★ 1

I have had my account double billed 3 times incorrectly. I have reached out to the manager at the EG branch with no help. She says it’s taken care of but it hasn’t been resolved. Extremely unprofessional customer service.

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★ 3

Great experience but people are more free in the weekends so why are the closing times shorter then

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★ 2

The gym itself isn’t bad but the pricing and contracts are really misleading, BEWARE…At a good price but if you want to cancel less than a year it’s $100 and they charge annual fee of $60 🫠

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★ 5

Great atmosphere, small yet we'll organized. Love that they have punching bags, crossfit equipment.

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★ 1

Impossible to deal with when you try to cancel the membership! They make it so difficult to cancel ; stuff at the branch even saying don’t trust the corporate to cancel if you do it online.

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★ 1

Low customer service. Specially the front desk people. Dude if you don’t like your job don’t come. Go work somewhere else where you like it. I don’t know who hires these people anyway never gonna go to that gym again !

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★ 2

It’s seems disorganized right now. Everything is too crowded. For the 1/2-hour power circuit machines, they are out of order. The thigh machines aren’t next to each other; the opposite one is in a whole different row and not with the other power circuit machines. I hope the overall flow will be fixed because it’s already a small space, so it’s hard to walk around. There’s only one sauna, and I wish there was another massage chair. It just seems like things could be placed better to really make this gym back to what it was. I’ll be back to hopefully improve this rating, but for now it needs a lot of work to have a better feng shui.

Source: Google

★ 4

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★ 1

Stay away from this gym...Idiots are running it!!!
My son was under my credit card account and moved to Roseville, they still kept charging my account dispite cancelling his membership. Slimey business practices, unethical, and just plain jerks a s far as customer service

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★ 5

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★ 5

It has been expanded and is great for the membership price.

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★ 1

I purchased the base plan of $12.99/mo with a year commitment (which is already more than Sacramento’s $9.99). They give a 5 day grace period to cancel but on my 6th day, I was charged $14.99. Unaware when signing the contract, there’s a $2 monthly processing fee. By that time, I would have to pay a $100 cancellation fee given that it was past 5 days.

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★ 5

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★ 3

It's small and tidy not too crowded it's good

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★ 5

I’m visiting from Charlotte,North Carolina and this gym has everything you need. Nice selection of equipment. Clean bathroom. Friendly staff with excellent service.

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★ 5

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★ 5

Good equipment and plenty of free weights

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★ 5

CRUNCH has expanded! It now occupies the old soccer store next door. Nice expansion!

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★ 4

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★ 4

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★ 2

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★ 4

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★ 1

Terrible gym, rude front desk staff. We spoke about a trial pass and they aggressively tried to sell me a day pass for $15. The conversation demonstrated a lack of tact and was very pushy

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★ 4

All what u need to work out is here. Just a few loud retired people coming in the morning😂… Otherwise this place is cool…Very friendly Staff, except one dude, who’s not friendly🍺 Very Clean Bathroom…I wish there is SAUNA….very affordable rates

Source: Google

★ 5

I love my local gym. The front desk is always super nice and helpful. Members working out are friendly but otherwise mostly focused on their own routine. And I've never had a significant issue getting access to any equipment or machines. Everything you want in a gym, top marks.

Source: Google

★ 1

This company had attorneys calling me after my card information expired, despite me never stepping foot into this location. I already apparently paid for this gym membership for months without ever using it, but now they are still going to get attorneys involved for a service I never received. This is after I informed them over the phone (when they called to tell me my card information expired) that I wanted to cancel the agreement and that I had never once used this gym's services. They state they have no record of that. They did not state that the agreement would continue after that date, but now they are threatening to report to the credit bureau and potentially sue for the debt I "owe." When I asked the attorney to send me a copy of the agreement I "signed," I was informed that Crunch's policy is for me to request a copy by writing to a PO box.

Just a warning to others to be careful what agreements you sign here. Their practices are scummy.

Source: Google

★ 3

The gym is great. The manager not so much.

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★ 5

I have always enjoyed this gym. I took a yoga class. Paula was the yoga coach. I was the only one there. It a new class. Anyways I had a great experience with her. She is absolutely great. Guy at the desk was very nice and friendly. Oh I tanned too. Facility was clean and comfortable. They still owe me a size xl T-shirt btw I was supposed to get one with my membership…lol I’ll get my shirt I’m sure. Positive experience overall.

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★ 1

Unwelcoming front desk broken massager super small facility

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★ 1

Scam Alert !! Employees are rude , i cancelled my membership a while back .. few months later I get call from collections saying I owe them over $100 for the membership I have cancelled already .

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★ 4

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★ 1

They need more ellipticals and there are like 4treadmills out of service for more then 2years! Dirty equipments, some seem like they are falling apart! And super dusty, get ur workers to clean them instead of talking at the front desk.

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★ 1

This crunch is very snooty! The staff all have very big sticks up their butts and they are very very unhelpful. Especially the manager - I forget his name but he's so rude. Definitely on some type of power trip.

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★ 1

There is no room to train during 4:30p-8p Monday to Thursday..

It's nice seeing so many people. However, all, and I mean ALL the machines and floor space, is being utilized..

Hopefully, they will expand..

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★ 1

Because I was cancel my membership three months ago still charging for it, and I moved different area , I let them know about it that I’m no longer coming to this gym, the report to my credit ,

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★ 1

I do cancel my my membership with the this crunch because always to loud music in the back area of training section, I several times I complained about this issue no one cares very poor management.

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★ 1

I never post review but this gym employees are not professional at all. I had monthly membership and few months back I canceled because I moved to other state. After 2 months I noticed they still charging me and the guy I talk to on phone was so rude when I explained him that I canceled the membership and stop charging me. He said they have no record and I have to come physically in gym. Explain all situation to guy and person was just getting rude.
Teach your employees how to talk atleast. I’ll never go back to any crunch fitness.

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★ 1

I registered for a day pass online. Went in the gym and the receptionist was talking on his personal phone. I waited for couple of mins until he was done with his phone call to help me. He asked me if I live in the area and I said that I’m moving to Elk Grove soon that’s why I’m trying couple of different gyms before I buy a membership. He refused to let me in since I don’t live in the area, and if I want to go in I have to bring proof of residence and an ID. I didn’t know that now they open DMV’s inside crunch gyms. Too many complications for a day pass. No thank you. I went to 24 hours fitness and they let me in with a day pass no questions asked. I don’t recommend this gym at all. Not very welcoming.

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★ 5

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★ 2

Lots of equipment, but they’re all getting old and it’s super crowded lately. Too many kids bringing their gym bags and leaving them everywhere around the weights. And the ventilation can get quite poor as the smell of body odor can get strong at busy periods.

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★ 5

Pleasant experience, staff is nice

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★ 5

Amazing gym

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★ 5

Great Gym. Staff is great, welcoming and nice!

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★ 1

I signed with Crunch with the understanding that it'll be a month to month with no commitment. I have not gone to Crunch for half a year now and they have called repeatedly to harass me throughout this time. Now, I'm receiving a letter saying they have put me into collection. I have tried to pull my contract agreement for a dispute and is no longer able to do so because of the collection status. It's as if they are deliberately doing it so you have no choice but to pay them.

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★ 4

Cant beat the $10/m price to use all the equipment..Front counter staff is always eager to assist.

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★ 5

This fitness place is perfect for me.

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★ 5

Wow, excellent , cleanliness. The man Alex Nold was extremely detailed in cleaning!!! This gym is the best I've seen
in along tome

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★ 5

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★ 4

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★ 2

No Parking.

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★ 3

Too many treadmills are down.

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★ 5

I love this gym, great people needs some new and more equipments for various workouts. But the atmosphere is great and the people makes it even better. I like to say thanks to Anne Berry In the front, love seeing her smiling and making it a great morning.

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★ 5

Best gym experience, great community

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★ 1

Manger has a horrible attitude. I canceled my membership back Jan 26th before my annual Feb 1st reviewing my bank statements they charged me for 2 months plus the annual when called to discuss this with the manager he was extremely rude telling me what I was told and what I wasn’t even though he was not the one I spoke with. Then told me I had to go into the gym to cancel then said you would have to call to cancel then said but I can allow you to cancel the gym membership threw email. It should not be this difficult to cancel a membership you are no longer in need. I haven’t went there since I canceled however they still want to charge me. Then the manager proceeded to tell me on a previous membership before this one was sent to collections which if I was sent to collections for never canceling my membership why would you allow me to re-enroll again one but I was never advised that because if I was, I would’ve never signed up again.Seem to me they just like getting over on their members I would not recommend this gym. To much of a hassle we will see if he actually did cancel my membership since he wasn’t clear on the proper way to cancel. At this point I called and went down there now emailing. Such a headache dealing with this gym. Think twice before considering this gym.

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★ 5

Amazing gym! Been going here for 2.5 yrs now. Good equipments, clean bathroom nice staff. My favorite is Ann!! She’s always there on time, very welcoming & friendly.

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★ 5

Ive been going to this gym for 2 years now and i love it. It feels like a second home as the staff is very friendly and supportive. Anne especially is very helpful and welcoming in the morning. Equipment is always clean and overall the vibes are good all the time.

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★ 3

I worked with Depak who was very professional & pleasant. Easy to work with & he really paid attention to my personal needs. Not happy with the "contract" sign up explanation. Seemed like the manager was not telling me everything...no full disclosure & I felt like it was a rip off.

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★ 5

A clean and great place to workout for a low monthly fee. Amazing and friendly front desk staff. I had the opportunity to be trained by one of their personal trainers- Deepak. I was impressed by his wealth of knowledge and professionalism. After a few sessions with, I noticed a significant difference in my physique.

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★ 5

Great personal training! My trainer introduced me to several new exercises and made a plan to help me reach my goals of cutting down within a few months. Thanks Deepak!

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★ 5

Deepak became my personal trainer after joining Crunch He is extremely professional and easy to work with. I highly recommend him.

Source: Google

★ 5

I have gone to a number of different gyms in my life, but crunch is the one that has won me over. The gym itself is nice and the staff is kind, but the personal trainers go above and beyond and that has been what’s kept me there. My trainers name is Deepak and he knows how to carefully push me, but he also takes into consideration if I feel any kind of discomfort. He’s always friendly and attentive and I feel like he truly cares about helping me reshape my body. I’ve never gone to a trainer for this long and I feel like it definitely has something to do with him. I’m not sure if I’ve ever looked forward to working out, but these days I do. Thank you Deepak!

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★ 5

I’ve been a member of Crunch for well over a year and and I’m being trained by Deepak who is quite professional and has become a good friend. I would recommend his services to anyone looking to improve their physical condition. I’m getting very positive results from this training and I look forward to each session. Thank you.

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★ 5

I was a guest and Melika was kind. I asked for memberships and she offered some great deals. 10/10 recommend!

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★ 5

I’ve been going to this crunch for almost 3 years. It’s conveniently located and at the time of day I go, I usually don’t have a problem getting to the machines or equipment I want to use. I also do personal training with JAS SALGADO and let me tell you, hiit is hitting. 10/10 recommend taking a HIIT class with JAS SALGADO. SO FUN.

Also Jonathan at the desk always cheers me on when I’m trying to hit a PR :’) and is so friendly and helpful as are all of the staff at this Crunch.

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★ 2

I used to enjoy this gym for a variety of reasons; tons of equipment, clean, and great price. But within the last few months I’ve noticed that it’s severely crowded and people are not friendly. People are way too comfortable and take over the space you’re using with you standing right there. Even the trainers take over the space you’re utilizing without even asking or acknowledging you because they have a client. I pay my dues too. It’s disappointing. Not what it used to be.

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★ 5

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★ 4

A small monthly fee but it is worth it if you just want to work out and have extra money in your bank. ...

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★ 4

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★ 4

Descent gym with your typical equipment at an excellent cost. You might need to wait a little for the equipment you want to use but that's the trade-off for not paying $50+ a month.

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★ 5

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★ 5

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★ 4

Joined this gym while I'm in town for a few months. Good location & enough cardio equipment where I've never had to wait. Wished the strength free weight area was more open/bigger as it's hard to find a spot to use free weights. I usually have to take the weights near a strength machine just to complete my workout.

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★ 3

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★ 5

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★ 5

For $13 per month this place is awesome! It is clean and very spacious, the staff are nice and the lockers are great. It has all the cardio you could ever want and had great weight training too.

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★ 5

Lots of room. Nice staff

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★ 5

Great atmosphere 💪🏾 And positive staff.

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★ 1

Rude people and they rip you off with their membership they don’t tell you all the details about their membership and they take all of your money away smells bad and it’s too small for workout like you can’t do anything in this small tiny place There is limited parking in the parking lot and the customer service is terrible I don’t recommend to anybody to go to this place

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★ 2

gym is small without swimming pool. i got one day free try out reception is mean

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★ 1

Don’t go there! The manager Andrew had terrible attitude & bad customer service! When I tried to cancel my son’s membership he basically told me in the face to leave the gym & said bye to me. I felt horrible & humiliated! The Crunch management needs to teach Andrew how to treat customers properly or replace him!

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★ 5

As of this month I have been a member for 2 years. I'm physically challenged with full spinalhardware, Age 64 Wt 198, former bodybuilder. Since the beginning of 2022 I've accomplished the following and they're all posted on YouTube: 1. 335 lb Decline Bench Press Full Spinal Hardware 2. 360 lb 2x Seated Bench Press, Full Spinal Hardware, and most recently 3. 630 lb 7x (14-45 lb Plates) Angle Leg Press Full Spinal Hardware, and became a I.S.S.A. Certified Personnel Trainer. Hec, just this morning, 10/2/22 , I through on 680 lbs and completed 3x. So wether your a former bodybuilder or just looking to improve your health, regardless of your health and age, Crunch Fitness is the happening place to socialize and meet people.

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★ 5

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★ 5

Today was very good. Wasn't crowded and got thru my workout pretty smoothly. I have to say the personnel at Crunch are always so nice, love going there.

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★ 5

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★ 5

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★ 5

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★ 5

Good gym

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★ 5

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★ 5

Great gym, love working out here!

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★ 2

Conclusion}

"SUPERFICIALLY THE GYM LOOKS FINE"

not happy with my overall experience and interaction with policy management. I should have been discounted the last months dues. I have yet to see if this was a switch around [typical in the gym industry] and get charged next month? In California it is illegal to charge for unused unrequested services.

Overall [if accurate] it took 4-5 days to get a response for cancelation of membership.

Keeping my experience now at 2 stars. I will never join another Crunch club again.
-felt ignored and disregarded
-found it greedy to charge me for a service I would not and could not use.
-club was not cleaned [out of several visits]
-felt that I may have gotten very ill [still am now 3 weeks later] after exposure to club.
-the club is over-sold [as I stated at an earlier date below]. There was never a time where it was chill and I could be in an area that was not saturated [no time or day that I could see].

After 3 weeks
Caption} "They don't work with you, as suggested"

I have written to Crunch every day [today is the 4th day] with ZERO Response to my Cancelation request. Seems ubiquitous to the gym industry [standard] does it not?

⚠️ WARNING ⚠️
UNTIL I HEAR BACK [JUST 1 SIMPLE EMAIL FROM MANAGEMENT] MY REVIEW WILL QUICKLY TURN FROM BAD TO WORSE.

WELL I ENJOYED MY MEMBERSHIP WITH CRUNCH, HOWEVER WHILE WRITING THE REVIEW BELOW THOUGHT THAT THERE WOULD BE A SLOW OR OFF TIME? I COULDNT HAVE BEEN MORE WRONG. I TRIED DIFFERENT TIMES, DROVE BY AND FOUND NO PARKING. WORKED OUT CONSISTENTLY EVERY DAY FOR OVER A WEEK. I TRIED TO MAKE THIS CRUNCH MY HOME GYM BUT ITS OVER SATURATED AND OVER-SOLD.

I ENDED UP GETTING A BAD COLD [VERY WELL MAY HAVE BEEN FROM THE GYM? I NEVER SAW ANYONE CLEANING?!].
SO FAR I HAVE REQUESTED TWICE IN A 3 DAY PERIOD MEMERSHIP CANCELATION WITH ABSOLUTELY NO RESPONSE, NOT EVEN AN AUTOMATED RESPONSE?

***IT IS GOING ON 4 DAYS ✋ NO RESPONSE 👎? ***
⚠️ ANNUAL FEE MEMBERSHIP COST WAIVER WITHIN 30 DAY CXL ACCORDING TO THEIR POST POLICY ⚠️
⏲ TIMING ME OUT⏲?

WELL I AM MOVING AND WILL NOT BE NEAR A CRUNCH AND CONTACTED CRUNCH 2/28/2022. I FEAR THIS GYM LIKE MANY OTHERS IS JUST ANOTHER MEMBERSHIP OVERSOLD DESPOTIC ENTERPRISE.

I WILL KEEP YOU POSTED 📫 ON THE OUTCOME OF THIS.

FOR THOSE WHO KNOW ME I HAVE WORKED [IN YEARS PAST] FOR A FEW MAJOR FITNESS/GYM/SPA BRANDS AND KNOW THE COLD CALL/LATE MEMBERSHIP CANCELATION GAME [UNACCEPTABLE IF THIS IS THE CASE?...NO ASSUMPTIONS]...I'LL KEEP YOU POSTED.

CYBERSPACE21

1st day
Very nice friendly Staff. Clean Resistance Training Equipment and Bathrooms. Easy sign-up online. Good prices on Memberships. Free Crunch Fitness Shirt. Good selection on various types of Equipment IE TRX, Bumper Racks, DB's, KB's as well as ample Cardio-Equipment. Good Neighborhood Gym off Highway 99 Elk Grove CA

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★ 4

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★ 4

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★ 5

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★ 5

I love punching and kicking the bags, it's so nice to have a gym with them. In fact they have about 4. The recreational/turf area is also a great addition for a variety of training methods. Nice to be a part of a welcoming and accepting gym. Staff is wonderfully playful and professional. The equipment is in working order. 💪 Definitely a great place to get a consistent workout.

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★ 5

I love Crunch in Elk Grove! The trainers are always willing to offer assistance and advice and the front desk staff are extremely friendly and welcoming. It really feels like a family here!

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★ 5

I have been to a few gyms but this location is my favorite by far. The staff and management are extremely friendly and always ensure that the facility is clean. The treadmills are high quality with many machines available and there is an abundance of TRX straps in great condition. I have been a member here for two years and highly recommend to anyone.

Source: Google

★ 5

Ive been working out at crunch for alittle over a year, they have the heavy equipment I need for training especially if your going to set a New Record for your weight and age class set November 5, 2021 "315 lb Decline Bench Press age 63 Wt 189" on YouTube . The staff are professional, and the female gym members are attractive guys!!!

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★ 4

So excited about returning to a fit community. Took a couple of classes to find the coaches that are really motivating and pump me up! I'd say could use a good deep clean, but I've definitely seen worse.

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★ 5

Love this place! Best place to work out!

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★ 5

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★ 5

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★ 5

Love it

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★ 5

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★ 5

Love this place. Affordable. Workout and get out. I currently live out of town, so I rarely go, but started back up again now that I have a reason to be in town. Better late than never.

Source: Google

★ 1

Just moved here and wanted to try a new gym and saw an offer for three day guest pass for free. Wanted to try it out before committing and came in and let the person know I signed up for a guest pass online and she then asked for my ID. She started to put in my info and then proceeded to tell me it would be 10 dollars. I explained that the pass said it was free and I wanted to try it out before paying monthly fee (it's 12 or 13 dollars for a monthly fee anyway). She said "I have to go off of your ID". I explained that I just moved here and I told her again that I had signed up for the guess pass online. She just repeated the same thing. So I left.

Pretty bad customer service, just lost a customer before even giving me a chance to try the service.

Source: Google

★ 5

It gets busy, but your body will thank you! 🌞

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★ 1

Honestly I joined this gym and was apprehensive because they don’t have much free space and don’t allow you to bring free weights into the class area. Which I get they don’t want people dropping it in the floor. But today I came in and the “free space” they do have was taken by a class. Well 1/3 of the space, and if you’ve been here during peek hours that’s a lot of space for such a small gym. I asked one of the trainers why they did that, and his response was they have always done that pre COVID. Well I’ve been here pretty consistently to know that I have not seen them here during the times I come which is around 0730-0930. So I asked why they don’t allow them to just use the open class space since that’s not open to use free weights. His response was “ cause this space was made for them not the members.” Damn okay. So unless you use the small limited space in front of all the lifters or a machine this gym isn’t built for you.

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★ 4

Can be crowded in small gym, and bathroom always have a bad smell.

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★ 5

Excelente servicio e instalaciones

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★ 1

I walked into the facility ready to sign a contract until I noticed people wandering in and out without masks. I asked if they had a vaccine requirement. They don’t. They said they follow corporate policy set by the New York City office. I mentioned that California has a mask mandate for the state. The person at the counter just responded with a sympathetic, “I know.“ They clearly care more about money than their patrons. I’m sorry extremely disappointed. I won’t be back.

Source: Google

★ 5

Andrew has always been the best manager in town, very great to his staff and customers. Thanks for the memories and good workouts !

Source: Google

★ 2

If the CEO of Crunch came to see how outdated this gym is, they'd be disappointed and embarrassed.

This gym needs a remodel. The machines are very dated, many of them had rips or tears in the fabric. One machine seemed as if it had not been greased down properly or at all as the movements were not smooth.

Approx. 50% of the people had no mask on with no social distancing. Even if social distancing wasn't a thing, it would still bother me with how close the machines, benches, and equipment are to each other.

I usually can tolerate an outdated gym just to get my workout in. But after 20 mins of being in this gym, I couldn't take it and left in the middle of my workout.

The class fitness area looks newly remodeled, so why not the rest of the gym? I'd rather be at Planet Fitness for the money I pay.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 1

Horsesh*t bait and switch misleading advertising. Free one day pass was a straight lie. Front desk even admitted it. What other business practices are they lying about. Not going to be joining.

Source: Google

★ 1

Just got my membership, Gym says they open at 5AM. Over 15 members waiting outside, some people left… it’s almost 6AM no one is here to open!!! Who is running this place ???

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★ 5

Friendly staff, good equipment

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★ 1

The Elk Grove location sent me to collections over $10.45 this past month. I had cancelled with them and hadn't gone to their gym in 6 years. WTH?!! Bad customer service. I used to love going to Crunch.

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★ 5

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★ 5

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★ 5

Awesome! As was the norm before March last year. The staff is friendly, the facility us clean and well maintained. Excellent value and atmosphere.

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★ 5

I love that place and Andru it's a nice person.

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★ 5

Crunch fitness- $13/month
24hour fitness- $35/month
And crunch has more variety of machines.
Nothing else to say.

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★ 4

I love this gym, but one time it was close to closing hours, two of the Crunch employees were flickering the lights and laughing ( I'm sure to notify everyone that it's time to go ) however my friend said he was having trouble while bench pressing. I think this is dangerous and should not be joked about as it could've caused an accident.

Source: Google

★ 5

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★ 3

The one in elkgrove is good but one of the few in sac region that still won't allow your free guest and won't do anything about the price adjustment. In reality we should be getting a large refund because I am having to pay 10 dollars each time for a guests (my wife). Sucks but other than that equipment is good and not very busy in early am and late pm

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★ 5

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★ 3

Great gym but
Always packed

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★ 5

Good clean and friendly staff

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★ 5

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★ 4

Front desk Mexican chick was cool very respectful and great customer service.

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★ 1

Since covid 19 crunch was closed for year all of sudden I got letter from some court firm from Utah that crunch want to collect $75.00 from me I got letter in mail today which really sucks just heads up to everyone be carefull 🤷‍♀️🤷‍♀️🤷‍♀️🤷‍♀️🤷‍♀️🤦‍♀️🤦‍♀️🤦‍♀️🤦‍♀️🤦‍♀️🤦‍♀️👎👎👎👎👎

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★ 5

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★ 5

Well run. Great service.

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★ 5

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★ 5

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★ 5

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★ 5

Great

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★ 5

Small but clean. They go the extra to make sure their gym is clean and everyone else is safe.

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★ 5

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★ 4

Small crowd. Everyone wearing a mask.

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★ 4

The used to allow family to attend as guest just 1person.. now they want everyone to have there own.

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★ 5

Very friendly and easy experience singing up, and I was able to start going immediately! Good and clean environment

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★ 5

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★ 4

Its a pretty decent gym. They have a little of everything, its not over the top but its definitely not small either. Only issue i have is that you are not allowed to bring a guest even if you have the perks of doing so. So everyone coming in needs to have their own membership.

Source: Google

★ 5

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★ 3

Normally pretty good and appreciate they are open inside and outside. However today the outdoor tent lights are still not on at ~5:30pm. Sunset was 4:45 and people are working out with cell phone lights. I went in to ask the lights be turned on at 5pm, but it’s been almost 30 minutes with no lights. Hopefully nobody gets hurt trying to workout in the dark 👎🏻.

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★ 5

Crunch is one of the very few gyms I will attend. The people are nice and the staff very cordial. I like the atmosphere. Look forward to getting back into the gym. Personal session would be nice as I have not worked out as I should during this pandemic. Thanks for helping the community get fit.
Angela

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★ 4

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★ 5

Clean easy to access gym . Been a member since they open..so affordable!!

Source: Google