★ 5

I have been to multiple Crunch Fitness locations in multiple states, and this location has the friendliest staff I have encountered. They made me feel welcomed and created an environment of inclusion with interaction.

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★ 4

It was good!

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★ 5

I absolutely love Crunch Fitness! The facilities are always clean, modern, and well-maintained, making every workout enjoyable. The staff is friendly, knowledgeable, and genuinely supportive—they go above and beyond to make you feel welcome. I appreciate the variety of classes and equipment, which keeps every workout fresh and challenging. Whether you’re a beginner or a seasoned fitness enthusiast, Crunch provides a motivating environment that helps you reach your goals. Highly recommend!

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★ 1

Being told I can’t be in a certain area in the gym at a certain time by another customer with the same privileges as me kind of rubbed me the wrong way smh. Also not the first time, 1 of the older lady’s came in with an attitude and just started moving stuff in the way to make us uncomfortable smh no respect whatsoever smh they act as if they own the gym and it’s never anything done to fix the issue. I just rather be quiet and respectful instead of engaging with an elder over space neither of us own.

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★ 1

This facility is literally stealing for me. I canceled my membership on the app before I moved and just realized that they’ve still been charging me for the past nine plus months. Don’t trust their auto pay offer!!!

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★ 5

Been going here about a year now! Staff is super kind, supportive to the fitness journey and down to earth. Every time I walk in this place - I feel super valued 🔥🔥🔥 My spot.

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★ 5

Zumba was fun

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★ 5

Zumba class and it was fun

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★ 5

Nice,clean

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★ 5

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★ 1

This place is an absolute joke. Crunch Fitness in Fairfield stinks literally and figuratively. The gym is always dirty, smells like sweat and mildew, and don’t even get me started on the broken machines. They NEVER fix anything. Machines will be out of order for 4 month sometimes 7. You’re paying for equipment you can’t even use, and they do NOTHING about it.

And the staff? Rude and completely useless. They act like you’re bothering them just by asking a question. Zero customer service, zero professionalism. It’s like they hate their job and take it out on the members.

This place is a scam. Management clearly doesn’t care about maintenance or member experience. You’re better off working out in your garage than wasting a cent here. Avoid this dump at all costs.

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★ 2

This is a fairly good gym It decent.But the machines with Missing pins Broken cables or the preacher curl mat that hasn’t been fixed in long time is where the flaws come in and the workers.A video on Instagram shows a crunch fitness worker Saying how “The people in here are musty” I mean in my opinion it’s a gym obviously it won’t smell good but it’s also not a fragrance store. Another quote from that video that really kinda ticked me off is “If you workout here you better you better look like a you workout here” For a gym that’s suppose to be a no judgement this seems pretty judgy to me and if you workout at a gym some people may be self conscious going to a gym then seeing this video may make them think even less of them self and unmotivated them. Overall it’s an ok gym kinda small for how many members there are but I think the worker should be talked to about the video.

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★ 5

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★ 2

The stars are for the staff who is always very friendly and welcoming however many machines are constantly broken. The grips on most are ripped. And the women’s bathroom does not have toilet seat covers. I wish this gym could just grt some love!

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★ 5

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★ 5

Janel was very helpful assisting me. An Asset to the Fairfield Crunch team. Great customer service! She contributed to my great experience at crunch.

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★ 2

Coming from the location in sacramento, this place is very run down. A lot of the machines grips and handles are missing or breaking off. The gym mats are all really busted and thin. Place is very tiny. They're rope machines don't work the digital side of it at least. Other machines don't work either. This place is ghetto. I'm not paying for another month here. So you have to wonder is it just poorly managed? I've been to the Crunch Fitness in Sacramento and Philly and neither of them are like this

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★ 5

Buen lugar para entrenar, tambien tienen camas de masajes y camara de bronceado pero con pintura, todo muy bien lo unico malo es que el baño de hombres aveces se tapa , pero todo lo demas muy bien , !ah! Ay una muchacha que habla español muy bien y es super atenta , aveces anda emputisa y trata de mantener la calma pero en general todo muy bien

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★ 3

Low price and clean, but it's a bit too small for the number of members they have. I go as soon as they open (5am) and it's crowded and hard to get on the weight equipment I want as early as 5:30am. I think they could mitigate this issue in the short term by opening earlier. Having said that, if you are there for cardio then the situation might be better for you as they seem to have a decent number of various kinds of cardio equipment. I only go in the early morning so I can't speak to the crowd situation for the rest of the day.

12/23/2024
I went 2 days in a row at around noontime and it was very crowded both days. I still think this gyms membership numbers warrant a larger facility.

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★ 4

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★ 5

I love the vibe and atmosphere here. It's really a no-judgment zone (and as an editor by trade, I am impressed by how "judgment" is correctly spelled in signages all over the gym). The trainers and staff are all friendly and accommodating, and my personal trainer, Damon Treat, is the best!

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★ 5

Liane from the front desk was friendly and eager to help. Thank you for your help today and looking forward to visiting the gym in the future.

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★ 5

Awesome gym. Everyone from the front desk staff, personal trainers, and members were very courteous. Everyone here reracks their weights. All weight machines, cables, cardio equipment, and free weights are kept in working order. I will definitely be coming back here every time I visit the area.

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★ 5

Friendly staff, clean work out stations and bathrooms.

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★ 5

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★ 1

That one guy who works there with the dreads and hat has a terrible attitude

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★ 5

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★ 1

It gets really packed here after work. Hard to get any free equipment.

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★ 5

After searching high and low for someplace in the area that offers Group Fitness classes (Zumba in particular) I finally found Crunch. My review is primarily based on Zumba class so if you're not interested in that, you may want to skip this one. I hadn't done Zumba in years but I remember how much I enjoyed it and how it helped me to lose weight in the past. For me, it's important to do something I enjoy. That makes it easier to do consistently. From the first evening we came in, the Zumba classes have been a blast. They have several options. Right now there's Tuesday morning, Wednesday evening, Friday evening and Saturday morning. I typically can't make the Tuesday one because I have to work but I made it once and it was fun. Every instructor has their own flair. I typically burn around 600 calories per class. Sometimes the class can get pretty full but there always room to get it done. Highly recommend coming here. Oh and the gym itself is nice too. Lots of equipment. It gets pretty crowded from what I can see. We use PF for our weight lifting and other cardio you. I like it here.

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★ 5

Great atmosphere with the right mix of machines and free weights. Lots of cardio equipment as well!

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★ 5

Clean and has new equipment

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★ 1

Loved this gym, blows planet fitness out of the water. Until I dared tried to cancel. They stopped charges for a couple of months, then resumed charges later for about a year. I cancelled that card and now they sent a third party company that calls me at least once a week, and have been calling me for at least 2 months. Save yourself wasn't worth the gym

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★ 5

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★ 2

Good for dumbbells and cardio. If you want to use cables you’ll be waiting a while. Not enough equipment for as many people that go here. Bring your own cable attachments, that’s what everyone else does here because for some reason the gym does not supply any rope pull down attachments or even the smaller hand grips. Bathrooms are clean enough, the equipment they do have is in decent shape.

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★ 5

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★ 5

.🫡muy bueno máquinas

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★ 1

Ladies, it's time to prioritize your safety and comfort at the gym. Despite giving it a chance, it's clear that this gym isn't maintaining a welcoming environment. From a lack of available machines to a persistent shortage of cleaning supplies, the management's negligence is evident. Additionally, the presence of creepy individuals who make women feel uncomfortable should never be tolerated. It's unacceptable that concerns are dismissed as insignificant.

Let's choose gyms that prioritize the well-being of all members and take action against inappropriate behavior. Remember, your safety and peace of mind are paramount. Avoid this gym and find a space where you can work out confidently and without fear.

I wish I could post the video that I took of this man but unfortunately I can’t. Stay safe because it’s clear we are safer with bears than we are with men now days.

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★ 5

My only gripe is that too many people know about it and it gets busy at times.

But… they have a plethora of cardio equipment to make up for that. The weight section and weight machines get busy as well, but I tend to come here for cardio only.

They have around 25 tread mills, so there’s always a handful available. They also have about 10 or so stair stepper machines, which is vastly more than anywhere else I have been. And I use them, so that’s a plus! Also, they have modern machines that work directly with the Apple Watch, which is awesome.

Prices are better than In-Shape, and the Suisun In-Shape leaves a lot to be desired.

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★ 2

Be ready to wait for machine, cables, benches, you name it. They have 2 bench press, 1 incline, and 3 squat stations. Incredibly small for the amount of traffic they have. They could easily decrease cardio section a bit and add a few more benches etc... nice and clean environment though.

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★ 5

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★ 4

The place can start to get a little packed at certain times but it's very nice, pretty clean.

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★ 5

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★ 5

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★ 1

Went today at 6:30 but it was closed. What is going on?

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★ 2

They used to open late because employees are late to open the gym waiting almost one hour to be open😡

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★ 5

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★ 3

Clean, but I would say it’s crowded most of the time and it’s hard to put in a workout unless you go in pretty early!

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★ 5

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★ 5

Switched from In Shape club on Dover in Fairfield (2+ years). In Shape charges 3x as much but is such a dump compared to Crunch. I find the Crunch gym is always clean (especially the women’s locker room). The equipment is superior to In Shape and staff are way more helpful.
I highly recommend this business.

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★ 1

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★ 5

Great place, the equipment, music,lightings and staff members are all set to get you to your goals.

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★ 5

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★ 5

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★ 5

Love working out here! The atmosphere is friendly and upbeat

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★ 1

The showers have no privacy. This was done purposefully to discourage taking them. And this Gym is always packed no room to workout.

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★ 1

If you want to cancel your membership, make sure you do it a month before, they don't give you the option to cancel it at the establishment, you have to send an email but it doesn't matter what day you cancel, you still have to pay them an extra month, it's not fair.

important the staff is friendly, they do a very good job

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★ 5

Very helpful and courteous staff. Gym is very clean and we'll maintained.

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★ 5

I love Crunch Fitness ,the employees are very friendly.

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★ 5

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★ 5

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★ 1

Crunch Fitness just ripped me off for $900. I did not give them authority to charge my account . I am exposing them.

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★ 1

I canceled my membershep on February 20th on February 25th they charge me $49.99 anual fee plus and other month total of $62.98 I haven't been using the gym for more than 6 months and I have not asked for a refund because I know I had to Cancel before, but I do not think it is fair that they want to charge me extra
I called to talk to the manager to solve the problem and she hung up on me They should be ashamed.

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★ 5

The machines are clean and well maintained. I go in the evenings, it's full without being over crowded. Nice atmosphere and lots of options.

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★ 3

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★ 4

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★ 5

Leanne was very helpful

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★ 5

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★ 3

The equipment is in need of replacement and/or repair. The leather is tearing. The type of weight equipment they offer is good, but could use a Hack Squat machine. The gym is too small for certain times of the day. The leg extension machine in the picture below has been broken since the pandemic. It's too short for people over 5'9 & hurts your shins because you cannot adjust it. When I keep telling the manager, she keeps telling me they can't get the part. A part could have been made at this time or a new machine could have been purchased. However, they continue to charge an annual fee for new equipment or upkeep. 🤔

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★ 5

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★ 5

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★ 2

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★ 5

Super clean, equipment is well taken care of, staff is extremely friendly and responsive. Definitely a great gym.

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★ 5

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★ 1

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★ 5

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★ 5

Zumba instructor Roda is very energetic.. I love being in her class.. Oh yeah lot’s of sweating and super hyper. 👍👍👍

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★ 3

Took someone that was very happy

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★ 4

I love it here. It's comfortable. I only rated it 4 stars instead of 5 because there's no pool.

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★ 5

Hard to wipe when you get a good pump on upper body

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★ 5

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★ 5

My home away from home. Always feels like a party in there! I immediately get motivated to crush it when I walk in. I love it!

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★ 3

Decent gym, wish it was bigger with more freeweights. Parking lot isn't well lit and the parking spaces are tight and the paint on the ground is faded so you'll be lucky if you get out of there without a dent on your car door, not the gyms fault, the landlord needs to address that issue. Also do not leave anything at all in plain view in your car, some shady people walking around sometimes looking for anything to take. Will try to add photos of the parking lot at night as soon as possible.

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★ 5

Friendly Staff! I came for Zumba, masks required and social distancing. Plenty of hand sanitizer!

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★ 5

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★ 5

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★ 5

Love this place affordable, clean and close by

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★ 5

All ways worth checking out

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★ 4

Great equipment and environment, but can be very busy during peak times.

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★ 4

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★ 1

Terrible customer service. I use the Active&Fit subscription through USAA.

The front desk personnel didn't acknowledge me when I was standing at the counter. They finished their conversation before saying hello. I told them I needed to set up my account with them and already have through Active&Fit. They told me that "the gym is a year old but technically we're only 4 months old and we've been waiting two months for our insurance guy to work with Active&Fit. So we have no way to check you in." I asked a few questions like, is there a time frame for when you'll be up and running? She repeated her last statement. Okay, can I just work out today? Since I pay $25 for Active&Fit and your gym is on their website. No.

The $25 I pay is more than this gym costs. If you're active duty and living in Fairfield avoid this gym. They'll treat you like trash. I am at InShape and will remain there.

Work on your customer service Crunch. It's not that hard.

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★ 5

Incredible facility with so much to offer... classes, trainers, new equipment, friendly staff, and great music!

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★ 5

Mi experiencia buena jenial para Acer un poco de ejercicio buen ambiente y tranquilidad

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★ 5

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★ 5

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★ 5

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★ 4

Great place. The equipment and gym are clean. They pretty much have everything you need (weight and machines). There is no pool or saunas, and the showers are limited. But you get plenty for the low price you're paying.

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★ 3

If you’re looking for weights and a group exercise room, this is a good place to go. (Planet Fitness definitely has more abs-focused machines and seems to be better-maintained.) Staff here is very friendly. Parking has never been an issue. Music is loud, which helps to drown out periodic grunts

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★ 5

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★ 2

Gym says it’s open until 7pm but it closed at 5pm? Why does it say it’s open on Google Maps? Why is the phone recording saying all gyms in California are closed due to big Gov Newsum? Update the recording already.

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★ 5

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★ 5

Nice clean, good staff

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★ 5

Nice gym, lots of equipment. Always busy though. Sometimes have to wait to finish your workout.

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★ 5

The best gym and value in Solano county. The staff is kind n always smiling and the Mrg Courtney is the heartbeat.

There mission statement "No judgements" falls short. They do judgd in the affirmative you can do it. The kids in the gym motivate the older crown with joyous interaction and instruction. Amazing environment. State of the art equipment and the stationare bikes have arrived with classed coming back.

Get in there and it going. You will see the benefits immediately and have a blast in the process

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★ 5

This gym is a place I’ve been searching for awhile. The people are personable, I feel like I can do whatever I want without judgment. They definitely created a space where I can call home away from home and reach my goals.

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★ 5

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★ 5

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★ 1

They kept reopening and closing back and fourth which I understand, however, I already cancelled and today all of a sudden they charged me 10.95, for what? I think they’re running out of money. So disappointing! I sent them an email and still haven’t gotten a reply

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★ 5

Great workout today

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★ 5

Very simple and pleasant place for workout.

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★ 5

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★ 5

Just recently open Brand new equipment Sparkling clean Exceptionally friendly staff. Very covid aware. Everyone is wearing masks and keeps their distance. Members must schedule appointments so the gym doesn't overcrowd. I love this place.

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★ 5

When will this gym open back up??😭😭

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★ 5

Can't wait till it open up again live this place

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★ 4

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★ 1

So for Corona virus precautions they make you reserve a 55 minute time slot. There's 47 or so slots open let hour and if you can't make the slot you reserved they charge you a small fee. That would all be a-okay BUT, you do what you're supposed to do and youre in the gym and there's 80 people working out. So they let everybody in and basically they're just using this as a way to shake money out of your pockets if you happen to miss your time slot. Stood around for 20 minutes and went home. You best believe I'm posting a 1 star rating. Bad business

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★ 5

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★ 5

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★ 5

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★ 5

Best gym in Fairfield great vibe

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★ 5

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★ 5

Great environment. Friendly and motivating staff coaches/instructors. Plenty of equipment to use at the busiest hours.

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★ 5

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★ 5

Best Gym in Northern California. Hands down. I've tried 24 Hour, Planet Fitness, In-Shape, Anytime Fitness, Crunch is my favorite. It's a no judgment zone so no one has to worry if someone else is lifting 300+ pounds and the other one is lifting 20 pounds. Everyone goes in there to workout and mind their own business and very friendly staff members.

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★ 5

Very nice gym, clean, great classes!

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★ 5

I'd like to give a shout out to the Staff and members for cleaning the equipment after using it. The club has numerous stations with paper towels and sanitizers and almost everyone is following proper etiquette.

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★ 5

Best gym in the Fairfield for sure

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★ 5

This place is awesome. Huge selection of equipment and friendly staff. Highly reccomend!

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