★ 1

They charged me $200 after I requested to cancel my membership in which I signed up for the 1 cent promotion but later learned I didn’t have the time or funds to keep it going. I called the manager Niko to discuss this and he stated he would not refund me in which it caused me to be 200 short on my rent and I am a single mom I then emailed multiple times to cancel my account as he said there was no email and my membership still has not been cancelled and they keep trying to charge me. There’s no corporate number to call and report so I will be reporting to the BBB . Niko is a distasteful person who should not be in a manager position at all he is not professional and he’s clearly apart of the scam of scamming people for there money when they have requested to cancel membership many times. DO NOT SIGN UP FOR THIS GYM I SEE MANY REVIEWS OF THEM SCAMMING PEOPLE AND MAKING PEOPLE STAY AS A MEMBER WHEN THEY HAVE ASKED TO CANCEL

Source: Google

★ 1

I’ve had two extremely disappointing experiences with this Crunch Fitness center located in Folsom, and I feel compelled to share.
A few weeks ago, I called to request a 3-month freeze on my son’s account. I was told I needed to come in person to complete the request, which I did. At that time, the staff member recommended starting the freeze with the next billing cycle to get the full benefit of not paying during the freeze period. I followed their advice and submitted the request accordingly.
On the day the billing cycle began, I called to confirm the freeze was in effect. To my surprise, a different staff member told me that freezes must be requested 30 days in advance—a policy that was never mentioned during my initial visit. The conversation quickly became heated due to the lack of clarity and consistency.
Feeling frustrated and misled, I asked to cancel the membership. I was then told I would still be charged the annual membership fee in October, even though I was canceling. When I questioned the fairness of this, the staff member was rude and dismissive over the phone.
This is the second time I’ve had a negative experience with this location. The staff is often unfriendly and unhelpful, and policies seem to shift depending on who you talk to. I would not recommend this gym to others—especially if you value clear communication and respectful customer service.

Source: Google

★ 1

I cancelled recurring personal training mid March. I was charged in April and manager Niko refunded only after extensive emails as you can see in the screenshots and calls to his staff. I was worried about being charged again, so I switched my card on file (Amex to chase). Then I was charged again! Once more I had to call, email, and talk to staff for over a month to get a response. He has refused to refund me, saying there is no charge on their end gyms end. I have clear documentation and my credit card company said they were charged by the gym. Based on the other crunch reviews, especially those on Yelp, my guess is there is fraud going on here. Stay away. ETA: After posting this review, I was quickly refunded but all of my prepaid personal training sessions were removed from my account. There were paid for before the fraudulent charges. If taking your money one way doesn't work, they will try something else.

Source: Google

★ 5

Hema's Zumba class is a game changer if you want an awesome workout that is a total blast every minute. The only downside is the 60 minutes go by too fast. Can't get enough of her class. So fun!

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★ 5

Five stars – the best trainer in the world!

If you’re looking for a personal trainer, who is fun, motivating, and generally cares about your progress, Andy is the one! Training with Andy is never boring – he brings such a positive energy to every session that you actually look forward to working out. (yes, really!)

His workouts are always well planned, challenging, and tailored to your goals. Andy is truly awesome, and I can confidentially say he’s the best trainer in the whole wide world!

If you have the chance to train with him, don’t hesitate. Highly, Highly recommend!

Source: Google

★ 5

Amanda’s lit 🤙

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★ 5

Went to crunch today and was greeted by Mekiah. He is always friendly and provided some great workout tips for biceps.

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★ 5

Mekih is always personable and keeps energy high

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★ 5

Mekiah provides excellent service friendly and quick

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★ 5

Mekiah is always so helpful. Always makes great conversation and is just a really cool guy.

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★ 5

Gym is clean and staff is always friendly. Nico & Amanda provide excellent customer service. I have already recommended Crunch Fitness Folsom to several of my coworkers.

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★ 5

Staff and gym are amazing!

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★ 5

Nico and his staff are the best we've had in years! Chill, clean gym with a positive pool of people

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★ 5

The staff and Amanda are so welcoming! I am glad I chose this gym!!!

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★ 1

I had an extremely disappointing experience at Crunch Fitness Folsom. I went four separate times to cancel my son’s membership, and the manager, Nico, was completely unprofessional and incompetent. He even told me he would throw away my cancellation papers right in front of his coworkers and another member, which is unacceptable.
I recorded part of the incident (as is legal in a public business setting, especially at the front desk where no private conversations were taking place), and in the video, he only says I can’t record — which is false and shows that they are simply trying to avoid accountability.
Despite my repeated attempts and proper paperwork, they are still charging my bank account. This place clearly does not respect its members or the cancellation process. Be very careful with giving them your payment info.

Source: Google

★ 5

Man this place is rad!! I come early mornings and Johnny is such a good staff member. Friendly.

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★ 5

Love this gym for the vibe. People here, are here to workout. Staff is friendly and attentive. Nico the manager is top notch. Recommend for serious gym goers

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★ 5

Amanda is super helpful, helped me with all my questions.

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★ 5

Great staff. clean. friendly. amanda and the front counter is always super helpful and cheerful. the manager nico is friendly and makes me feel welcome. i’m glad i signed up here.

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★ 5

Amanda👍🏼

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★ 1

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★ 5

Absolutely love the environment at this gym! I used to hate going to the gym. But since finding this location and all their dedicated trainers, I look forward to working out! Jas, Amanda, James, Jinjer and Johnathon all know their business! Highly recommend this location!

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★ 5

Amanda is amazing! Best AGM ever!

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★ 5

This location is always clean with everything working! Very nice staff like Amanda always make us feel welcome!

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★ 5

Carlos is a great dude!

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★ 5

Amanda

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★ 5

Great gym for my teenager who plays competitive volleyball. Staff is always welcoming and
like the simplicity.
Have already referred a family member they signed up I will refer somebody in the future also.

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★ 5

The staff is very friendly & helpful very clean gym

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★ 5

Great, team, amazing workers and can’t forget Amanda and her willingness to help anyone

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★ 5

Amanda is such a kind person, always has a smile on her face every time we walk in. FIVE STARS!

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★ 5

Amanda’s great at the front desk

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★ 3

I think there are some good qualities about this gym but I don't appreciate having to use damaged mats and ropes. This is unacceptable. If mats are ripped, replace them. Its not professional.

Source: Google

★ 1

Don’t start memebrship with them they scammed me and my daughter too
when I ask them cancel my membership they didn’t over the phone they asked me come to the gym I went there they charged me $214 because og cancelation, I didnt want to pay the amount was for 2 years membership because monthly was 10.99
then they said ok you owed zero dollor and we signed the cancel memebership then they started to send letter by collection agencies that you owed $428 because it goes up when you not pay!!! I was so mad so mad, I went there and yell to the agent and she had no clue! No manager no one was there!!!! I hate crunch and I am waiting to see them crash and closed their business!
My daughter didnt listen to me and it happend same to her too and she is student she is very mad.

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★ 5

I loved going here! Super clean gym/lockers and great atmosphere! Amanda was so sweet and helpful when teaching me how to use one of the machines. Employees never fail to welcome with a smile! :) Always a great workout!

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★ 1

relentlessly harassed by phone calls, money hungry, nasty company. worst gym ive been to. tiny as well

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★ 5

The equipment, price, and staff are absolutely amazing here, cant ask for any better. Especially my boy niko and the girls amanda and jackie they are my favorite -tak

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★ 5

Jackie is super helpful 10/10 Service!!!!!

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★ 5

New management is great and I love the staff

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★ 5

Nico and Jackie are pretty sick

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★ 5

Crunch Fitness offers a great balance of affordability and quality. The gym is clean, well-equipped, and has a welcoming, no-judgment atmosphere.

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★ 5

Great guys and good gym

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★ 5

Jas likes to push me to my limits and it’s helping my gains fr. Jinjer is also cool and she makes sure to compete with Jas. All of the trainers are fun to work with. The front desk is chill too.

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★ 5

Love the Folsom location and the team here. I've been to different gyms and came back here. I referred several friends and family members as well because it really is the best on every level. Great gym, solid equipment, good people, and affordable rates. What every gym should strive to be like. 💪🏽💯

Source: Google

★ 5

I've been coming to this gym for several years, the equipment is always clean, and the employees have always been polite and helpful. Since coming to this gym I have lost over 125 lbs with great help from their personal trainers.

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★ 5

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★ 1

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★ 1

I came to this gym after I broke my arm, I received training ($528.00 per month for about 8 months) from Danya, she was excellent… but when it came time to end my training & membership, IT WAS NEARLY IMPOSSIBLE, I cancelled on December 28, 2024 and as of yesterday I WAS STILL GETTING CHARGED EVERY MONTH, my rate went from $27.99 per month to $32.99 (yesterday) I don’t have a membership my membership was CANCELLED ( figure that one out)… I called ( their phone was disconnected for days) sent letters, sent emails…finally called my bank and was informed CRUNCH has about 6 different accounts to get your money, even if you block one at your bank, they have another way in… my bank blocked 6 accounts from Crunch…. No way possible to get my money now.., then yesterday I get an email demanding payment or they will put a block on my membership, I QUITE CRUNCH IN WRITING IN DECEMBER! I had to call the headquarters … AND FINALLY AFTER 2 MONTHS, I’M THANKFULLY NO LONGER A MEMBER OF CRUNCH FITNESS… IF You’re THINKING ABOUT JOINING, THINK AGAIN!

Source: Google

★ 5

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★ 1

Poor Customer Service
I've had multiple issues with Crunch Fitness in Folsom regarding my membership cancellation. Twice I was assured that my account was canceled—once for training and once for monthly dues—only to find out later that I was still being charged. Each time, I called and even went in person, where staff told me my cancellation was processed.

The most recent issue was the worst. I physically visited the gym for training, was given a receipt confirming my cancellation, and yet I was still charged. I had to involve my bank to dispute the charge. Now, on 1/29/2025, I'm being told I needed to send an email or fill out a form—something that was never mentioned in my previous visits or calls.

This level of disorganization and lack of communication is completely unacceptable. If you plan on joining, be very cautious about their cancellation process and get everything in writing—even that might not be enough.

Source: Google

★ 5

Can’t say enough about the wonderful employees here! Nico, James and Andrew are so helpful in explaining any questions I have. I’ve seen how they treat each client here with a level of respect and understanding of their individual needs when coming to inquire about a membership or just want some helpful feedback on their fitness goals.

The gym is an array of people at different stages of thier fitness and everyone is respectful and shares equipment when needed; at least in my personal experience anyway💁🏻‍♀️

So when you have a teen son who appreciates his health & forces you to workout with him when he is home, you listen and go!

I strongly suggest trying out Crunch gym!

Source: Google

★ 5

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★ 5

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★ 1

Worst gym in Folsom, Nico the new gm has let the level of cleanliness drop so far down the hole that when I addressed the lack of supplies to clean the machines the canceled my membership

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★ 1

They run HIIT class on floor so you have to listen to a coach yelling into a microphone while you workout. It’s ridiculous. Customer service is awful. Just go to planet fitness..cleaner cheaper and nicer

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★ 5

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★ 5

The gym itself is quite nice. Nice staff and equipment.

I love going here

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★ 5

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★ 5

Nice gym overall

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★ 5

Friendly staff that are always smiling and willing to help with anything. I've never left without one of them saying good evening or have a good night. Chill friendly members also. Good vibe

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★ 5

Has everything you need to workout and isn’t crowded

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★ 5

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★ 4

Great value. Decent amount of equipment. Never too busy in there.

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★ 1

Place is a scam and super dirty. Manager is a rude blonde woman and her employees obviously do not care about anything. I took this picture in the yoga room and they were everywhere. Absolutely disgusting I cancelled my membership the next day. Which by the way shouldn’t be a complicated thing. The manager was pressuring me to explain exactly why I was cancelling and kept trying to sell me different things. It was just super uncomfortable.

Source: Google

★ 5

The best Manager I thought she is so poised and polished . Thank you Janna and Sean and the entire staff so very helpful and readily available! You guys are the best!

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★ 3

Things are always out of order. Equipment in the weight room, and in the locker rooms.
Doesn’t look like they’re cleaning. Crew knows how to clean anything above 6 inches off the floor.

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★ 2

It's okay not much to stay

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★ 4

Always clean. Great location. Needs a sauna!

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★ 1

Lack of ethics in employees when explaining hidden charges. When I joined the gym they told me that I could cancel at any time, when I canceled they told me that there would be no future charges, but they lied because they charged me the annual charges without me having used the gym.

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★ 5

Day 1 was a success. The GM helped me sign up and so far so good.

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★ 4

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★ 5

Thanks to Miranda and Sienna at the Folsom Location, I can help my best friend to get back in shape and feel better about herself. They answered all my questions and I couldn't recommend talking with these two young ladies more. I'm looking forward to being apart of the gym.

Source: Google

★ 5

Great, please, Granite Bay Crunch, keep our Yoga going..

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★ 5

The Folsom Location has been my home Location for about 2 years now and always been my most favorite Location do to the fact of how welcoming staff is as you walk through the door. The General Manager Janna Has always helped me with any of my concerns, this Location definitely is the cleanest out of evrywhere I have been!! I travel here from rocklin just for that reason alone. Thank you Crunch Staff keep up he Great work!!

Source: Google

★ 5

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★ 1

Crunch refused to cancel my membership even after I sent dozens of emails begging, refusing to cancel because of a past due I wouldn't have needed to pay if they had just canceled it. They continued to charge me for 5 months plus the annual fee. The manager refused to do anything, even after explaining over email a dozen times I had family matters I needed to attend and could not come into the gym. Now I have a 207$ bill going to collections ! Don't trust these people , they tried billing my debit card every day for several months with no authorization !

Source: Google

★ 5

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★ 5

Came by as a guest pass with my buddy. Experience was great! They have lots of good equipment and services. While I didn’t pay for this initial trip, the price listed in the advertising material seems good for what you get. Employees and members were kind for what I noticed during my short stay. Would recommend coming by to try it out at least!

No pictures or videos out of respect for the other gym-goers.

For local reviews or travel content, you can find us on most socials @sunsetourist

Source: Google

★ 5

Best crunch/gym that I've been to. 40 min drive is worth it. Always clean, organized, and a relaxing place to focus. Even the bathroom smells good (fruit snacks lol). Definitely worth giving the gym a try at a place like this! Recommend!

Source: Google

★ 3

I joined at the end of 2021 after not having a gym membership since Covid hit the country in 2020. I just wanted to ease back into a gym routine (I do other outdoor activities like skiing and cycling) a couple of times a week and didn't necessarily want to pay a lot. My prior gyms were those that were the largest and best in town (Lifetime and Cal Fit). I joined Crunch as the price was right and it has the minimum of what I need (but certainly no more).

I'm able to go to the gym during the day, thereby avoiding the weeknight crowds typically seen in gyms from 5:00 p.m. to 8:00 p.m. Unfortunately this gym is pretty small, so even though I go during off-peak hours, there are sections of the gym that are always in use and you need to wait your turn or work in with others. One time I actually had another member refuse to allow me to work in because he "only" had two more sets. Approximately half the floor space here is devoted to cardio (which I do outdoors, not at the gym), but when I'm there, fewer than 10 percent of those machines are in use, while the weight section of the gym is heavily populated.

They have some machines there which require you to take the weights on and off, although they also have those where you simply move a pin or flick a lever to change the resistance. The machines that require you to move the weights are actually very good, but those too are frequently in use. The main problem here is that virtually none of the gym members bother to re-rack their weights and the gym staff does nothing to enforce this. You can look around this area of the gym at any given time and see that 90% of those machines still have stacks of 45 pound weights on them from the prior user. Part of the reason here may be due to the fact that the gym does not have a central weight rack (or tree) for people to return their weights to. Each machine has some limited room to rack the weights, but it's insufficient for the amount of weights in the gym.

Compared with the larger gyms I mentioned earlier, there is a lot less choice for equipment. For example, there is only one ab machine (and none for working your obliques). There is only one incline and one decline press (the kind where you have to take the weights on and off). But if you have a limited budget, this gym is still a bargain. You can still get a good workout here if you are prepared to wait for some stations to open up, particularly in the free weight area. After my membership expires, however, I'll be going back to Cal Fit where there is much more floor space and many more choices.

Source: Google

★ 4

Friendly staff. But very crowded. Nice equipment though and well maintained

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★ 1

For $10 a month without any contract, lies and gimmicks, planet fitness Folsom is a much better option. Way cleaner, better equipments plus they are not thieves!

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★ 3

This is a decent size gym with decent and clean equipment. The only complaint I have is the personal trainers. They are very rude to others when they are training someone or just walking around. They walk so close to you when you are working out, step on or right by your things, and have no reguard for someone working out. I can’t even tell you how many times I’ve almost hit the blonde small trainer with a weight, bar, or band by accident because she’s so close to me or waking right in front of me in the middle of my set. I don’t know if they are trained to put the needs of their trainees in front of others trying to use the space too but it sure seems like it. Other than that it’s a great gym.

Source: Google

★ 5

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★ 5

I've had the pleasure of training with Chris Braga for the past six months. His friendly personality, unique methods, and encouragement make each session a step forward

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★ 5

Great spot, good prices, quality of equipment is pretty new, attachments are replaced regularly, and the number of power racks is very similar to Crunch Select locations 3 and a squat rack). Clean, equipment and friendly staff, good job!

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★ 5

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★ 1

Crunch fitness is a scam and they screw over young kids. Please go elsewhere. Elaine Rockhill is a nasty person and overtalked me the whole conversation of how they screwed over my granddaughter as she was forced to move cross country over a death in family and she cancelled ther membership. But they told her she had to go in person only to cancel it. Now 5 months later she says she would take an email but is responsible from June till now. Nice way to screw over a minor child. Now she is sending it to collections. Unbelievably nasty on the phone and talks with a forked tongue.

Source: Google

★ 5

Ask for dharmani. Awesome guy, he's one of the trainers and he took the time to help me out with an issue I was having without hesitation. I wasn't even a client. And the exercise he suggested instantly caused something that was out of whack to click back in place. It's great when people help people.

Source: Google

★ 5

Took a HIIT class with Andy and he was an excellent instructor. Best class I’ve taken there yet. He was fun, attentive, had great music, engaged and made sure we had proper form. Thanks, Andy!!

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★ 5

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★ 1

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★ 5

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★ 5

My son trains with Darmani here and I cannot tell you how much fun he is having while training with him. He is a great influence on my teenage son and my son’s motivation to stay healthy has continued to grow everyday. He looks forward to his workout everyday with him. Recommend Darmani and Folsom Crunch fitness to anyone in a heartbeat.

Source: Google

★ 5

Staff is Fantastic, gym layout is very motivating and the place has a great energy. I went in for a day pass and walked out a full member, Thank you Bri!

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★ 1

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★ 4

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★ 5

Brandons the best!! He is always so kind at the front desk and makes it so much more fun to come into this gym. all the workers are wonderful but he makes the effort to connect with the people!

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★ 5

I see Brandon every morning I come here and he greets me with a great smile:) makes the mornings more tolerable! This place is great! Thanks Brandon!

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★ 5

Just registered today with Janna. She was super educated in everything Crunch has to offer and helped me sign up real fast and conveniently!

Source: Google

★ 5

Starting to go to the gym was the best decision I could have made. And choosing Crunch in Folsom was the second best decision.
The gym has enough equipment and machines, so you can exercise there even at the busiest times. And as for the Crunch team, they are the nicest people I've ever met. I laugh heartily with them every time I have my personal training, and whenever I need advice on something, they are there for me.
But the biggest shout-out goes to Fatima, because she can push me further then I thought it’s possible and she always has a smile on her face.
I recommend this gym 10/10.

Source: Google

★ 5

Crunch Fitness - Folsom is the BEST! I have been working out at this gym for two years now. Every visit starts with a warm welcome upon entering. Janna and team are upbeat and friendly and the place is clean. Their group fitness classes are fun and I also highly recommend their personal trainers. Ask for Fatima, who is wonderful to work with, to get started on your goals today!

Source: Google

★ 5

I recently joined Crunch Fitness in Folsom and I have to say this is the best gym in the area. The facility is clean, has plenty of machines, and classes, and best of all the entire staff of trainers is awesome! I have worked with trainers, Fatima and Darmani - they make working out fun, and easy, and I have already noticed a huge change.

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★ 5

Crunch @ Folsom is the best gym and have the best trainers in the area. Fatima Rodriguez has been wonderful for my wife and I both. Go check out Crunch Folsom and sign up to train with Fatima!

Source: Google

★ 5

I highly recommend the classes with Guide at the Folsom Crunch Fitness! She is an amazing instructor who has changed my life. I decided to try her yoga class 6 months ago and have since felt much better physically and emotionally. I also do her other classes because she keeps me motivated and is a kind person. Thank you Guide for inspiring me to be better!

Source: Google

★ 5

A true honour and pleasure to meet my husband’s personal trainer Fatima at Crunch today. In very rare cases, you will find people who take the elements of their jobs and transform them to fundamentally improve the lives of others; colleagues & clients alike - Fatima is such a person. Her goal is not just to train the body but care for people through training, restitching the pieces of your life. Training can be a remedy for loss, a chance for renewal and a path to simply being more - in the right hands. If you don’t want to just ‘do’ but consciously ‘be’, you know where to go. Crunch gives real meaning to personal training - and isn’t the meaning of life, to give it meaning?

Source: Google

★ 5

These past couple years I had the pleasure of visiting Crunch and I must say, I am thoroughly impressed with the facilities and services offered. The gym is well-maintained and has a welcoming atmosphere that makes me feel comfortable and motivated to work out thanks to Brandon and Brianna always doing a great job.

Source: Google

★ 5

Brandon and Brianna are awesome employees and its a great gym!

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★ 5

sean laborette is such a great worker

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★ 5

I joined Crunch at the end of last year and I am really happy with it! Janna and her team do a fantastic job to keep the environment friendly, clean and well organised. There is plenty of equipment, really great value for money.

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★ 5

I have taken many yoga classes. But when I took Guide class I fell in love with her style. I will definitely continue taking her class thank you guide

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★ 5

I love Guide Yoga class. She's an amazing trainer. She's so gifted and love taking her class. namaste 🙏

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★ 5

This gym is lit, great energy 🔥 Alejandro Lacruz makes this place better

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★ 5

What a great gym as a first time user! Clean, welcoming, great equipment and helpful employees. We found Mirissa Z to be friendly and always ready to lend a hand or answer questions. What a great team member for helping those of us who are new in the “gym world”. Look around for her because you will know her by her smile and friendly attitude.

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★ 5

I’m so grateful that I joined this group, I had never felt so comfortable and understood in this type of space before. In less than 5 months I could achieve so much of my goals, and I could not forget to say a big and fat THANK YOU to Fátima, who’s a 100% there to help me in every single doubt (even out of her work hours). So yes, definitely recommend this gym 100000% they are all freaking awesome ❤️

Source: Google

★ 5

I love working out at Crunch. The employee Braden at the front desk always helps me out.

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★ 5

Crunch is the best gym! Braden at the front desk is always so nice.

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★ 5

Good gym with attentive employees, Alejandro and Andy are very helpful and nice

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★ 5

Alejandro Lacruz is such s bard worker crunch is lucky to have him

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★ 5

Alejandro is great! Crunch is cool

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★ 5

I always come here when I'm on leave and enjoy every aspect of the place. Equipment is top notch and members here are very supportive of one another. Andy the front desk manager was very informative and helped me a lot on my subscriptions. Highly recommend this place

Source: Google

★ 5

I joined crunch about 6 months ago or so. Mainly for the yoga classes they offer and a few other work out classes with an instructer. I joined the yoga body sculpt, and a few other classes with Guide. She has really helped me with my transformation in these last 6 or so months. She makes everyone feel so comfortable and welcome and doesn't judge if you aren't able to actually physically perform any of the poses for yoga. I started out being so stiff and out of shape I could barely do the bare minimum. Guide made me excited to go to class every week and now I am able to stay with the poses and I have noticed I have more strength and stamina in each class. She has cheered me on the whole way. Every staff member I have came across is happy and welcoming. Clean gym, I can't recommend Crunch Folsom enough, but especially Guide as an instructor. She has really helped me be proud of my fitness progress and cheers me on the whole way.

Source: Google

★ 5

Crunch has such a great atmosphere, I never feel uncomfortable there and the equipment is always clean and well maintained. The staff is super friendly , especially the manager, Janna. She really makes sure everything runs smoothly and everything looks immaculate. I love the hydro massage beds and the spray tanning! Sometimes I’ll come in just to use the hydromassage after work. They’ve got some great trainers and lots of fun events too. I’ve been a member at Broadstone Sports Club, Cal Fit and 24 hour and Crunch has definitely been my favorite. Honestly for the price, I don’t know how they make money but it’s by far the most bang for your buck with all the gyms in Folsom.

Source: Google

★ 5

Great gym! I go there for classes (mainly Zumba). The staff are very friendly and helpful, especially Janna the manager, she’s amazing!

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★ 5

I love Crunch Fitness Folsom! I visited 7 gyms on the day to find the correct gym fit for me to join. I finally walked into crunch and met Janna, that was Wonderful and Friendly, professional, welcoming, kind, knowledgeable, amazing and supportive. She then introduced me to Fatima, who turns out to be the absolute best PT ever! I have had two PTs before, and Fatima is the greatest. Her experience, knowledge, support, kindness and passion for fitness has given me a new lease for life. Thank you Janna and Fatima you run a tight ship, giving your customers a safe, clean, enthusiastic and happy space to achieve their life goals. I highly recommend crunch fitness Folsom.

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★ 5

Alejandro always rings me up for protein bars ! Crunch is awesome

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★ 5

Alejandro Lacruz is always willing to help, Crunch is the best gym

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★ 5

This is one of the best gym I’ve been too in a while and Alejandro is one of the best employees here! 💯

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★ 5

Crunch is such a clean gym, Alejandro Lacruz has a positive attitude

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★ 5

Yo Alejandro is dope, he makes the crunch environment 100x better big props to that guy

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★ 5

Alejandro is such a great character Crunch is my favorite spot

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★ 5

Crunch is the best gym! Alejandro is such a great worker

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★ 5

Alejandro Lacey’s is always working hard! Crunch is the spot

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★ 5

Folsom crunch is always super clean! Alejandro Lacruz is the best !

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★ 5

Crunch is the highlight of my day 🤩 Alejandro Lacruz makes it fun! ~ Adam idrissi 3/9/23

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★ 5

Brandon Marquez always makes the folsom location a great fun environment

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★ 5

Friendly staff and helpful trainers. Good equipment and nice people. Brandon at the front desk is super friendly and supportive! Thumbs up

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★ 5

Met this strapping young lad. So polite and my makes day every time I come to workout! Brandon is truly one of a kind. He makes my Crunch experience amazing!

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★ 5

Ive had a great time at crunch fitness, mainly because of the amazing staff! There’s always clean floors and plenty of gym equipment, even on the busy days! Also one of the male staff members Brandon always greets me with an amazing smile and always hyped me up before my workout! So if your looking for a new gym I recommend! Very affordable and friendly!

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★ 5

This crunch is one of my favorites! I have been working out for years and have never felt so welcome. It was such a healthy environment to work out in. I really felt like Brandon, the man who greeted me and my friend knew what he was talking about.

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★ 5

There are thousands of fitness clubs out there in this world but Crunch Fitness Folsom is one of a kind! It is all about the welcoming vibe and all the staff are welcoming you like family. The classed are varied from HIIT to group class fitness with full vibration; fun and sweating. You can also enjoy yoga classes here! I love this place so much. Addicted to it for over six months now.

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★ 5

So here’s the deal. At 45 years old I’ve been to numerous gyms in my life. Some good, some not so good. Last August (2022) I signed up with Crunch Folsom to start yet another “gym” experience. To be perfectly honest I’m the guy that usually stays with the whole gym routine for a couple months before I get bored and find some other activity to throw my money at. Something is different about this place though. First and foremost is the amazing people that work here. Andy at the front desk learned my name on day one and after 6 months we’ve actually become friends. That’s huge when you’re going to a place to do work and it’s countered with the opportunity to say hi to a friend. He not the only one either. All the staff I’ve met at this place are incredibly friendly and supportive and just cool people. The gym is always clean, well stocked and never too busy to get a good workout in. After six months of being here almost every day I can safely say this is the gym you want to be at. Come sign up. Andy will meet you at the front with his big smile and even bigger heart

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★ 5

I always look forward to seeing Alejandro Lacruz !!! My name name is Ralph Curt Tan 3/8/23

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★ 5

Whether you’re new to the workout scene or a veteran, this gym is fit for everyone, kind people all around, fun environment and front desk is always lively. my experience is stellar no matter when I come and let me tell you, I’ve been coming here for 5 years, and you can sure as heck bet that I’ll be coming for as long as I’m alive and in Folsom. This gym will always be my #1. Keep it up Crunch Folsom!

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★ 5

Great and inexpensive place for workouts. Beats paying $120 a month down the street

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★ 4

1st day was great! I'll update after time...

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★ 1

I came to cancel cause I have health issues and due to me canceling the more than once they will make me do a year contract which I'm never coming back to this gym the staff don't understand when people have health issues and financial issues

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★ 5

Great gym. Very convenient location in Target complex. Close to Traders Joe and Lowe's. Reasonable prices. Clean facilities. All equipment. Group fitness rooms. Lockers and showers. Massage rooms. Water fountains. What more you want?

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★ 5

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★ 4

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★ 5

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★ 5

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★ 1

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★ 5

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★ 5

Very clean gym with nice equipment! The members are great and the staff is so friendly! I’m a professional boxer and have been working out for most of my life and I highly recommend this gym!!

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★ 5

Love this place, they have lots of classes from yoga, to Zumba and more. Staff makes you welcome everyday .

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★ 5

Best bang for your buck, in my opinion, lots of equipment and friendly staff.

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★ 5

Great staff, spotless facility, and super affordable. All equipment seems new and plenty of space for everyone in the HIIT zone

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★ 5

Andy is great

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★ 1

Older blonde lady running the front desk was very rude. Turned several people away including myself. Shame because this would have been a convenient spot- staff seems to have an attitude problem. I'd rather drive a longer distance to a better gym.

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★ 5

This is the best crunch I’ve ever been to!! Very clean, and friendly staff:) 10/10

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★ 5

I absolutely love this Crunch! Super nice staff and the gym is always clean! Soo happy I found this gym!! Everyone here always has a smile on their face and if I ever have questions the staff is always quick to answer. 100% recommend

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★ 5

Janna and her team are awesome! I always feel so welcome here. I've done some personal training as well, and have had some great results. The facility is always clean, and the staff is always friendly.

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★ 5

This is my favorite crunch location. I've tried 2 others in the area. It is always clean, staff are friendly when you approach them, and the equipment is well kept. They have a group fitness room, TRX, cardio machine, and HIIT area. Love it. I really enjoy working out here.

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★ 5

Great gym and great price. Staff are friendly. They don't have a lot of classes but plenty of free weights and machines

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★ 5

Zarrif is super cool

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★ 5

Dope dudes instructing and hospitality is amazing

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★ 5

Made great friends and great environment. Also made crazy gains

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★ 5

Really nice gym, amazing atmosphere and very kind staff and a great experience overall!

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★ 5

Love this gym!! It’s so fun!

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★ 5

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★ 5

All the equipment is great and is always available, you never really have to wait which is perfect. The staff is also super friendly. Overall, Crunch is a really welcoming and comfortable environment to be in which I really appreciate!

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★ 1

Worst gym in folsom.

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★ 5

Super clean, lies of machines and the hydro massage is my favorite

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★ 4

Best place if you want a gym which has all the facilities and training without the basketball courts or swimming pools at a pocket friendly cost point. Would definitely recommend to a frnd. Bring your own locks and also make sure to know that there is an annual fee apart from the monthly fee. Also expect to see crowds during peak hours. I would sneak inside past 8 in the evening or do early mornings

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★ 5

Very nice gym. Great people and good environment

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★ 1

Extremely rude employees. The younger Hispanic guy with the mustache was trying to mock me for no apparent reason. Sarcastic attitude. And some blonde girl was also rude. Idk whats up with the staff.

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★ 4

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★ 4

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★ 1

So if you want to tan I recommend not coming in while their employee Ayden is working.i came In to tan and first he put me in bed 1 and I waited 10 minutes and my bed wasn't turning on.so I called the front desk.this happened 3 times.finally he asks me to move to bed 2..so I had to get dressed all over again.same thing happened in bed 2..I came out rather irritated and asked him if he was new here and he says he wasn't..so I'm confused why you can't turn the beds on..and I ha to take a shower and leave without tanning bc they were closing at 10pm.i pay money to go here and I expect the emoyees to know how to use the amenities here..

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★ 1

Horrible customer service

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★ 1

Kylie has very rude through the whole call and the other before. She left multiple times during the call just to mock and laugh what I was saying only for me to overhear it the entire time. Even though this post was about to be the multiple charges that came after I canceled my membership I didn’t even care after talking on the phone with her.Since this was the worst customer service

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★ 5

I love this place, all the crew always makes me feel like if this place was my home. It’s the cleanest club I’ve ever been to (I’ve been to 50+ clubs through my career as a runner). The general manager, Janna, is not only a great leader to her people, but she also makes sure to give proper maintenance to the installations and she is even knowledgeable about supplements and nutrition!!! As long as I live in Folsom I will NEVER quit this place !!

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★ 5

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★ 5

Great gym that's affordable and close to home. The staff is always friendly, the gym floor and bathrooms are always clean, and they have all the various machines and equipment I need for a great workout.

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★ 1

Don't sign up here, after cancelling your membership they will keep charging you and then send it to collections! I'm not the only person having this problem! Why should I have to pay for something I didn't use for over a year, even after I called and told them that I moved out of State!? These people are complete scum bags!!!

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★ 4

Needs more squat racks. People are often using it for shoulder presses instead

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★ 5

Clean gym, friendly staff, and absolutely no judgements! I really like this location!

The class leaders, personal trainers, and front desk staff all are truly incredible. Wonderful people work here, they make you want to return again and again.

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★ 5

Great gym! So clean. So much equipment!

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★ 3

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★ 5

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★ 4

Nice and clean gym. No thrills and frills. Keeps the cost down.

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★ 1

Nobody wears a mask. There were people there talking about actively having covid symptoms. Don't go here unless you want covid.

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★ 5

Great staff and great equipment, they keep it very clean.

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★ 5

The gym is clean, has everything you need, nice staff, and good atmosphere 👍 Happy I found them.

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★ 5

Friendly and helpful staff and nice clean, new place to work out.

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★ 5

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★ 4

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★ 1

This gym charged my credit card numerous time after I terminated the membership in Oct 6, 2020. They cheated my $7.77, $7.77on Oct 7, $10.95, $10.95 on October 15 and $39.92, $39.92 on October 30 without notification for all the same double charges. I don’t know what kind of accounting principles they use because how can they apply the money to closed accounts and no services used by customers. This is a red flag. I read some of the reviews and found I am not alone. I talked to the manager Janna who insisted those charges were valid but can not provide each back up for each charges in writing. I had asked consumer affairs for help. For business who continued to charge customer after the account closed are committed fraud and stealing from consumers. Please stay away from this business or don’t give them your credit card to them. This gym also committed false advertisement by telling me only $7.95 per month and only month to month but did not disclose all those hidden charges they can take from your credit card.

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★ 5

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★ 5

Love the crunch super clean super friendly

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