★ 5

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★ 5

Celeste at the front desk deserves a lot of recognition. From the moment I walked in, she greeted me with a warm smile and a genuinely friendly attitude. She handled everything with complete professionalism, answered all my questions without hesitation, and made the whole process feel easy.

What stood out the most was how patient and attentive she was. She took the time to help me with what I needed instead of rushing me through like most places do. You can tell she truly cares about the members and takes pride in her job.

Her customer service is exceptional, and employees like her make a huge difference in the overall experience. Thank you, Celeste, for being so kind, helpful, and professional. She definitely made my visit a lot better!

Source: Google

★ 2

Don’t normally post reviews but damn this gym has non existent AC. For a commercial gym I’d expect the AC to be on but it’s always stuffy as hell in the gym. Please fix issue. It’s miserable

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★ 5

My sister and I love coming to this gym. The gym itself is new and clean. I appreciate the cleanliness, reliability, and quality of the equipment offered here as well. Even during busy hours we can still get a full workout in with no hassle. Thank you crunch we love you

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★ 5

Honestly love this gym everyone here is so friendly, would definitely recommend this gym more than any other gym as someone who has been a member at almost most of the big franchise gyms!

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★ 5

I’ve been coming to Crunch Monrovia for a while now and honestly love how spacious it is. Even during busy hours, it never feels crowded! There’s plenty of room to move around and get a full workout in. The amount of squat racks, platforms, and stairs for cardio is seriously impressive. The staff is always super welcoming and brings great energy every time I walk in. Easily one of my favorite gyms in the area.

Source: Google

★ 1

Terrible customer service but of course it’s all business $$$$. Fitness & wellbeing industry will tell you your health is important only when they’re making their money. Never have I ever received such rude customer service. Called last month to explain that I need to cancel my membership due to me going through a domestic violence situation and food insecurity. I can’t go in person atm suggested by police to keep myself and everyone else safe. Safety is not their priority at this gym however. The person on the phone I spoke to told me everything was ok and that I can come in and pay off my balance whenever possible. I was explained that I would only need to pay $55 and some change which I asked ahead of time to make sure I can make the right amount while I looked for houses to clean since I’m battling with severe physical health issues I don’t wish to disclose making it difficult for me to be employed right now.

The man on the phone said I didn’t have to be worried about being charged another month and I was grateful. This past weekend I noticed they have taken out $140 from my account and I was devastated because that was money for my child (child support) so I called and explained why I was told by the man I spoke to last month. The “manager” was extremely rude and said “unfortunately we can’t control what happens in people’s lives”. He raised his voice several times at me through the phone because he obviously did not like being called out for scamming. He did not want to listen to me and even if he didn’t want to refund me my money he should’ve apologized for the last employee’s lies to me and canceled my membership.

I’m betting I’ll be charged for the next months as well. I’m also betting someone will reply to this with either lies or damage control. I believe there are enough reviews here from others also receiving poor service, rude attitudes, being scammed and difficulty canceling their memberships. Discernment is key. I spoke to the manager from my old gym home and they said what I experienced was extremely unprofessional behavior from the manager on the phone. He should be fired especially after allegedly giving out the 1 year anniversary crunch fitness prizes to his own friends/staff instead of actual customers on purpose.

Thank goodness to the churches in my area for providing food for my son for the week. Sign up with Gold’s gym better. They have nice customer service and would never raise their voice at you or say they don’t care about what you’re going through in corporate terms. I don’t feel bad for cussing the manager out on the phone. Johnny needs to be fired and replaced with someone who actually has a passion for the fitness community and making a positive impact in people’s lives. Mental health is a huge part of the fitness community as well and you don’t treat clients with such disrespect over a check. Never signing up here again.

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★ 5

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★ 5

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★ 5

The best gym in the city...cheapest to for what they offer. I have been going for 6 months now. Everyone has been so kind and understanding. If others are deciding to come here you should. I dont have any thing bad to say about this place

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★ 5

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★ 5

Nice place, best group fitness classes, my favorite is Cintia with Zumba and Yoga.
Her lovely personality, energy and professionalism keep us engaged the entire class.
I also enjoy the sauna

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★ 5

This is a great gym. The equipment is well maintained and always clean. The staff is super friendly and helpful as well! I highly recommend this Crunch.

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★ 5

I love Brittany and Trent at crunch they are so funny, bubbly, and just overall make the gym a fun experience. Forever my favorite employees!

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★ 5

I cannot express it any further Johnny and his team are amazing. I love their energy. They’re doing great things and changing the world. Thank you Johnny one rep at a time let’s go.

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★ 5

This is a very good gym. New equipment and maintained well. Speaking of maintaned well, I wanted to give praise to Gonzalo on the maintence crew. I see this guy every morning working hard to keep the gym clean and germ free. In these post covid years we all know how important that is. This guy is ALWAYS on top of it. Floors are clean, trash cans are emptied, mirrors are spotless, soap dispensers are full, and theres probably 50 others tasks he does that we as members don't see. Crunch Finess is lucky to have him. As a member speaking on behalf of I'm sure all CFM memebers, Gonzalo, we appreciate you and thank you for doing such a great job!

Source: Google

★ 1

Do not trust Crunch Monrovia. I originally faced a check-in issue and, after waiting for hours at the counter, the store manager finally assisted me. He informed me that the problem was caused by my credit card being used as the payment method. To “fix” this, he said he needed to create a new Crunch account for me while permanently deleting my old one. He set up my new account to bill my checking account and assured me multiple times that my credit card would no longer be charged.

Unfortunately, this was not true. Despite his assurances, I was charged again in October through my old account on my credit card, while also being billed through my new account on my checking account. I am now being charged twice, which is completely unacceptable and feels like fraud.

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★ 5

Crunch is the GOAT of all time.
Customer service w/ Brittany 10+
Training w/ Inez 10+
Cleanliness 10+
People everything so far of very courteous.
I’ve been to a lot of fitness gyms nothing like CRUNCH.
I’m do glad I walked into the one in Monrovia and meet Brittany mgr.
She will direct you to where you want to go.
Got to try out and at least see how beautiful and clean it is

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★ 5

I had Ernie as my trainer and he was a very good motivator who pushed my toward my goals and gave me good tips to grow stronger.

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★ 5

The gym is so clean with lots of amazing equipments to use. The general manager, John, is very helpful and very knowledgeable. He has outstanding support and customer service skills. I love how convenient the hours are at this gym, I can even come after a late shift and still work out. I also really enjoy their hydro massages at the end of my workouts, they’re very relaxing. I love this place.

Source: Google

★ 5

My husband and I recently joined Crunch gym. We love it! The employees are so helpful and friendly, and they have everything you need to get fit! I have a personal trainer and I really want to give him a shout out! Jesse is the best. He cares about my goals and is willing to teach me what I need to do to get there. He pushes me when I want to stop and keeps me focused. And he does it in a way that makes me feel happy to keep working! He is patient and encouraging. That’s a great trainer! I recommend Crunch and if you need a trainer definitely ask for Jesse!!

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★ 5

Been to many gyms in the past decade, by far this place has amazing staff and equipment. The gym is clean and members clean machines with wipes that are readily available spread throughout the gym.

Was lucky to be assisted by Britney, gym manager, the friendliest person who walked me through the gym and got me signed up.

Air circulation is on, so keep moving if you often get cold either by move away from main vented areas or push harder. Since it is well ventilated, there is no BO smell.

Mirrors, depending if you like looking at yourself doing it correctly , is adequate. They are set up in 3 sides of this 5 sided building layout. No mirrors for seated assist machines.

I’m impressed by the abundance of assisted seated machine, cable machine, and squat racks. Dumbbells , I noticed go up to 120lb, and cable machines uses the adjustable switches unlike older gyms using the pin

For post workout, the food and selection nearby is great. Trader Joe’s and tru bowl, for healthy folks and fast food chains like in n out, chipotle, Dave’s hot chicken etc for quick bites.

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★ 5

I joined Crunch in Monrovia,Ca when it opened. I enjoy the classes and love the different instructors that push you to progress. I feel that I’m getting stronger everyday. The staff has also been amazing. Evan - trainer, Brittney - group class coordinator and Nate fitness manager to name a few!! Will definitely be referring family and friends!!

Source: Google

★ 4

I have been going to Crunch for about a year now and I like the variety of classes that they offer. I specifically like the HIIT classes they offer. The only reason I rate it a 4 is because I am not always able to use equipment due to peak hour busyness. 5 months ago I broke my wrist that required surgical repair. Crunch froze my account until I was able to return. I appreciate their helpfulness and open communication. I have had a few trainers in the past but now have a trainer, CJ. I am coming back from my injury and she has been patient and very helpful with progress toward my recovery. As a result of the surgery, I lost a lot of muscle strength in my injured arm. CJ has been especially helpful in pushing me to do my best as well as hearing my fears and accommodating my limitations. I have reached a milestone that I thought I would never get back and I credit part of this success to CJ. With her encouragement and pushing, I am getting stronger. The gym itself is always clean and I have not encountered any broken equipment since my return to the gym. They do get crowded at peak hours but I have been able to fit less crowded times into my schedule. I also like that they have rowing machines and a sauna. Overall, I am pleased with the Crunch and my trainer.

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★ 5

It’s been great
My training with Carolyn J
Is awesome

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★ 5

I love going to this gym, the atmosphere is welcoming and the staff is friendly and always in a positive mood. I would recommend it to anyone!

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★ 5

I absolutely love the community at Crunch Monrovia. The equipment is well-maintained and super functional, and the staff are always so kind and welcoming. Special shoutout to my trainer, Carolyn Johnson! She’s been incredible in helping me build functional strength, and I’ve seen real improvements in my overall strength and fitness thanks to her guidance. As a beginner, I’ve learned how to approach training in a more holistic way because of her, and I truly value the support and motivation she brings to every session. Couldn’t recommend her enough!

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★ 5

I was there when they first opened the doors to the gym, and seeing the amenities, brand-new machines, and fitness rooms was truly breathtaking. I highly recommend this place to anyone ready to begin their fitness journey.

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★ 5

I loved this location, the space is so open!! All the equipment is super nice and they keep the space super clean. Even if there’s a lot of people you’ll find enough equipment for your work out, love the sauna there too. Cannot wait to try their other amenities!

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★ 2

I recently went in to Crunch Monrovia after signing up online and safe to say I didn’t have a satisfactory experience in terms of their customer service. I first tried scanning in but my account was flagged due to me only having my credit card and not my banking info on file. I’ve seen the many reviews at this location where people have had Crunch Monrovia charge them twice through their bank accounts or get charged even after canceling their membership. So of course I would be hesitant to add my banking info. The first staff member to help me was a man named Alejandro. Alejandro proceeded to tell me that I couldn’t enter the gym unless I added my banking info to my account, even though I had already paid an activation fee and monthly fee using my credit card. I proceeded to tell him I wasn’t interested in adding my banking info and that’s when we started to ignore me. He instantly started helping other customers even though I had been there first and would avoid making eye contact with me once he finished helping him. Eventually a man I assume to be a supervisor came up to and asked if I needed help and proceeded to talk to me about how important it is more them to have my banking detail on file. Luckily he wasn’t as harsh as Alejandro and said at the end of the day he can’t force me to make a decision. Other than the bad customer service I really like this gym so hopefully I don’t have any more problems.

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★ 5

Very friendly staff. Clean! Love the hours of the gym.

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★ 5

Best gym in the area. I love to the classes they are committed to giving you results with alot of energy. Josie is amazing , she taught four classes in a row at high energy, Energizer bunny! Recommend this gym!!!

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★ 4

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★ 5

Visited this gym last week, I was in the area. I was very impressed! Very clean work out areas, men’s locker room area was spotless, showers clean! I usually go to 24 Hr. fitness in Orange, Ca. Sadly, it is a dump! In comparison!! Keep up the good work, Monrovia, Crunch!!

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★ 5

Clean great new equipment my go to spot

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★ 1

⚠️ Things to know before signing up:
If you like to work out early mornings on weekdays, note that Mondays and Fridays (40% of the workweek) see about one-quarter of the gym - the “Hit Zone” - is shut down for a personal training class.

The problem? They use maybe 15–20% max of that space, yet the entire area stays off-limits to all other paying members. We’re talking punching bags, monkey bars, battle ropes, and other functional equipment sitting idle while members are told to move along. It’s a frustrating waste of space and resources.

When you question the logic, the PT in charge responds with manipulative reverse psychology and pressure-filled tactics to gaslight you into joining her class instead of providing a reasonable explanation for why this policy exists.

Do better, Crunch Fitness. Members pay to use the entire gym. It makes zero sense for us early risers to be restricted during prime time 40% of the week. Move the class to the unused group fitness room and let members access the space they’re paying for.

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★ 1

If I could give zero stars, I would. I’ve been trying to cancel my Crunch membership for over a week, and it has been nothing but a nightmare. I’ve called multiple times, but Nate at the Monrovia location keeps telling me the only way to cancel is to show up in person — even though I live 50 miles away.

I asked to speak with the general manager, Johnny, and was told he’d get back to me. A week later? Still no call, no email, nothing. The lack of communication and customer service is unbelievable.

This feels like a deliberate tactic to make it as difficult as possible to cancel. I would highly recommend avoiding Crunch altogether, because once you sign up, they’ll give you the runaround and make sure you can’t get out. Save yourself the headache and go literally anywhere else.

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★ 5

Crunch Gym isn't just a place to work out. it's where you're treated like family. As a member for 6 weeks. what keeps me coming back isn't just the great equipment or classes (though those are fantastic!), but the unbelievably kind, respectful, and supportive staff.

Conor, Dre, and Kyrie consistently go above and beyond. Whether it's offering form tips, sharing fitness advice, or just greeting members with genuine warmth, they create an environment where everyone feels seen and encouraged. Their professionalism mixed with down-to-earth energy makes every visit uplifting.

Then there's Brittney who truly embodies integrity. When I accidentally left my wallet behind, she not only found it but tracked me down immediately to return it complete with everything intact. That level of honesty and care is rare, and it speaks volumes about the culture here.

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★ 5

Great facilities, water tastes good. Tons of machines and lots of benches. Went at 1 pm, not too crowded

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★ 1

Beware!!!! Shady business practices.
Started charging me for an old membership I had with the La Verne location. I had cancelled the La Verne membership long before they closed.
Suddenly Monrovia opens up and my card starts getting charged again under a different company name.

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★ 4

Si van a venir de 4 pm a 8 pm de la noche no agarren su suscripción es exagerado la gente que hay en ese horario lo único que no me gusta es que creo no tiene límite para decirle a las personas hoy ya no tenemos más espacio!! O un límite de personas que estén ahí nada más llegando a agarrar suscripción, pero es un lugar limpio tienen más o menos de máquinas

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★ 3

Beeps during group workouts are excessively loud. It's always clean, rarely are machines broken, if so fixed in timely manner. Staff is friendly. Solid local gym.

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★ 5

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★ 5

great gym! it was extremely clean, never had to wait on equipment, and the employees are kind.

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★ 5

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★ 1

Doesn't open on time. Picture is at 6:25 on a Saturday when they're advertised to be open at 6:00.

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★ 5

This location is top tier. Best crunch fitness I’ve ever been to as far as equipment and cleanliness.

I want to give a special recognition to a team member at this location. The gentleman’s name is Gonzalo. He is one of the maintenance team members from this club. He is by far the hardest working person I have ever seen in my life. Every time I happen to see him, doesn’t matter which day of the week, he is always showing the true definition of diligence.

Crunch team, please give him the recognition he deserves. This gentleman is a true asset to your company.

Source: Google

★ 5

Update: I’m pleased to share that the sauna has finally been repaired, with the temperature now approximately 20 degrees hotter. It also appears that the timer function has been removed, significantly improving the user experience. I genuinely appreciate that management eventually responded to customer feedback—although it did take a very long time.

Moving forward, I encourage management to take member concerns more seriously, particularly regarding facility maintenance. That said, the staff consistently does an excellent job keeping the gym spotless and ensuring that all equipment is in proper working condition. Overall, it’s a clean, well-maintained, and visually appealing facility—one of the best in the area and well worth the membership cost.

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★ 1

This gym has horrible customer service

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★ 2

I’ve been a member since this location first opened up in April 2024 and it’s been a mix of experiences. Lately the bathrooms are always out of toilet paper in the evenings and i’ve noticed less wipe down stations across the gym. The variety of machines and weights are great but I want the place to be clean too! I’ve noticed a lot of turnover in employees also, lots of different managers in just the one year it’s been open, maybe that’s what’s going on? All of the front desk staff are super friendly and welcoming it’s management that needs to get it together.

Richard, the original manager was doing a great job. The current one, Johnny, i’m not a big fan of. I go to the gym with my partner and wait for him by the tables near the front desk to walk out together and i’ve overheard some weird conversations. He’s asked for the ages of women that check into the gym on multiple occasions after they’ve walked far away enough to not hear. I’ve seen him make staff members that are women uncomfortable. How can someone that carries themselves like this be running a gym where many women workout? Not a safe space and why has no one done anything about his CREEPY behaviors? If we ask the women and staff how they feel about him being the manager, what would they say? For a location that cost a million dollars to build, it’s not giving. Crunch is like all the other corporations putting profit above people. Do better.

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★ 4

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★ 5

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★ 4

Great facilities, decent staff, great amenities! Been a proud member since the end of February! The fee policies can be “politically” bullish; also, the men’s sauna can be fixed with the temperatures not higher enough!
Overall, still worth my money coming in, working out, going to personal training and attending some of the classes!

Also improvement needed: have another staff on duty at least for Saturday evenings otherwise there can be a crowd; I didn’t need to wait seconds that felt like minutes where I needed to sound rude for attention for the hydromassage..
I do agree with the sauna needing to be better cared for. Glad it just recently got resolved but can just be better when it comes to that which..

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★ 5

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★ 5

Love the environment always clean

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★ 5

Since becoming a member at Crunch, I have been completely impressed by the facility, layout and support staff.
My son is visiting from out of state for Father’s Day and the staff, specifically: Brittany and Celeste hooked him up for a 4 day pass. Needless to say there was never any hesitation to accommodate him.
Very professional and a simple smile really made me glad that I am a member of the Crunch Community.
Job well done ladies.
JC

Source: Google

★ 5

Great new gym.
Edit-1 year later and it's still a great gym, in fact it's the cleanest gym I've ever been to. Please just turn up the sauna 🙏🏼

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★ 2

Almost signed up today, but the whole thing felt like a gotcha. There’s an annual fee and a processing fee that are added on right at the end. I don’t support this type of behavior. Just say a price and charge me that price. $15.99 a month plus $2 a month plus $59.99 a year… if you just charged me $23 a month and say all fees are included I would’ve signed up. But the shady fees and predatory deal/commitment made me sign up elsewhere.

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★ 5

Khiry had restored my faith in humanity. Unbelievable, above and beyond professionalism and customer service.

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★ 5

Kat, Connor and David consistently go above and beyond in providing excellent customer service at the front desk. They are always friendly and welcoming to new members, offering a warm welcome and answering their questions thoroughly. Great service!

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★ 5

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★ 5

Great place to start your day.

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★ 5

Nice gym with lots of equipment. Has wifi which comes in handy and a sauna.

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★ 5

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★ 5

Clean and the community is very supportive. The best class instructors for HIIT classes are Liz, Andrea, DJ, Connie and Kevin. For the strengthening class I like Renee and Liz. They are all great instructors. Give Crunch gym a try.

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★ 1

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★ 4

Seems nice and clean so far. They have a decent amount of machines and equipments. Their Pilates classes are very popular among the members that often booked up completely.

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★ 5

Best crunch I’ve been to. It’s huge with almost every weight machine you can think of (except a cable squat unfortunately) and the most free weight benches and squat racks I’ve ever seen. And it has a sauna! It’s a new location so equipment and locker rooms are in great condition. Music is not loud so I can blast my own shit too

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★ 5

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★ 1

The worst service. They are thieves and will lock you into a contract. There is no corporate number and they will give you the run a round on a email to submit your request to. No managers are on site and the staff are trained very well to give excuses. Either manager are out on lunch never to return or they’re in a meeting or out doing outreach trying to scam other people into joining. My wife stood there for two hours waiting for a manager to come back from lunch. This is a giant scam. Definitely stay away.

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★ 3

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★ 5

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★ 5

Anytime fitness was charging me 25.00$ every 2 weeks. 50.00$ a month. I could not bring guest to the gym with me either. Very limited equipment and smelly carpet. I’m so glad we got a crunch fitness here in Monrovia 🥹

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★ 4

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★ 1

Horrible customer service

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★ 5

I’m not one to ever write reviews, but for this Crunch Fitness it’s a must-do. To start, Connor at the front desk has always been the most attentive, friendly, and helpful individual I’ve ever met who works at any gym. That says a lot…considering I’ve lived around the world and been a member at 20+ gyms before. From day 1, he gave me a comprehensive tour, and always greets me every time I come in late around 2 am. THANKS A MILLION CONNOR, AND THANK YOU CRUNCH FOR BEING 7 MIN FROM MY HOME!!!

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★ 5

Great place. Amazing employees

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★ 5

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★ 2

The music is always soooo loud and super ratchet. Can’t enjoy my own music because it’s all I hear through my headphones

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★ 5

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★ 1

Absolute trash, unethical company. When my closest location shut down, I cancelled my membership but they decided to sign me up for this location without my permission. Then they ignored when I cancelled that membership too and sent me to COLLECTIONS over it. Do not sign up for crunch fitness they will screw you over.

Source: Google

★ 4

It would be nice if the gym is 24 hours 5 days out of the week. Everything at the gym is fine expect the time frames. Is there a reason for those specific times open?

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★ 5

This gym is amazing! For the past 2 years now I’ve taken on the greatest commitment of self-improvement and self-love. I found myself grappling with a deteriorating ed that only allowed me to do cardio and simple Pilates, in hopes to “not get big and bulky”. Through my lowest moments the gym was my saving grace, a place of refuge when it felt that I had none. A place that released me from my own brains imprisonment. As I continued to go to the gym, a quiet whisper stayed in my thoughts, the words, “I am strong” seemed to follow me throughout my workouts. I slowly realized that it wasn’t about being a size 00 that brought me happiness, it was about retrieving my strength, taking back my power. And in truth, no one is happy forcing themselves to be a size 00. Lifting weights gave me a feeling I had been longing for, without even realizing. A sense of pride, of accomplishment in my daily goals and aspirations.

At the time I was a member at Golds, and while Gold’s will always hold a special place in my heart, it is not a burden or a disservice to change or advance in life. It is bittersweet to leave behind a place that has seen me grow and change, a place with many tears both happy and sad. But as I have changed and grown into a more confident person, my love for the gym has only amplified. Because of this, I have been in search of a new gym, one in which I feel like an equal amongst my fellow peers, one that can bring me motivation and camaraderie. Yesterday was my first day at Crunch Fitness in Monrovia, and it will definitely not be the last. Connor who kindly toured me through the facility was incredibly knowledgeable and thorough. Usually it takes me a couple of days before deciding to become a member, but last night there was no doubt in my mind that Crunch would be my newfound home gym.

Excellent equipment, great immense space, and what I love most of all is that it has a section for everyone. Wether you’re new to the gym and want to try a workout tucked away in a corner, or you’re excited to do calisthenics with proper equipment, or you can finally hit legs 4 days in a row because of all the squat racks. There is a place for everyone. I emphasize this because that is what gyms are for, they are for the people, for every single individual and whatever your specific goals are. I feel very happy to become a member at Crunch, and I can’t wait for what this year will bring on my fitness journey!

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★ 4

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★ 5

Amplio local , buena atención

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★ 5

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★ 5

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★ 5

Much better gym if compare with 24 on First Ave, 10 times better! Plus the employees here are so professional and nice. That's why I was so glad to cancel my membership with 24, the one I enrolled for 15 years.

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★ 5

Was here visiting out of town for a week and got a week pass. Very nice facility with nice people. Large selection of machines and free weights. Would recommend….

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★ 5

Britney was very helpful !

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★ 5

Wondererdoul

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★ 5

So I'm not really a gym person, but hey new year new me right, so I went in to see what the gym has to offer, lots of equipment very clean, and the person i talked to i believe her name is Lena was so awesome! She made my experience fun and was very helpful. So far it seems like a gym I wouldn't mind joining

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★ 4

Female manager 4 star help me resolve my issues -1 because when I called no one was able to help me till I walked in.

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★ 5

Crunch is the best gym I’ve been in; the cleanliness, the newness, etiquette here is very good. I recommend the personal training - it’s a huge value and costs only around $80 per session which is a bargain in this market. Yes, its in a three month contract…. so what, you must commit to the change anyhow! Know this going in, you are committing to yourself.

Josh M., my trainer there, has changed my life. No exaggeration. He taught me proper form, a daily program to follow, taught me diet is huge…. I’ve been with him for 8 months and the results are incredible. Everyone comments on my changes. I went from skinny fat to very fit and athletic. On my way to jacked! lol. YOU have to do it, and Crunch really is the best place to do it by far. The training staff is really great and they care about you and their work.

The equipment and space and areas to work are great! The two turfed areas are fantastic! The bench setup for the dumbell work, etc is perfect. Mirrors everywhere. TVs everywhere. It’s a hugely better value compared to other gym memberships. The amenities and recovery opportunities are fantastic as well. Sauna, massage, showers - all cleaned like a 5 star resort. Space is everywhere, plenty of it.

My only complaint is members who take advantage and basically live out of there. There’s a few members who seem to use the locker room as their only personal bathroom and I think that’s inappropriate. But, some are in need and this place provides good amenities. It’s not a big issue at all. Just a small hmm once in a while. The cleaning crew makes it so the place is always fresh and super clean.

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★ 3

Good place to workout if you can make it before the crowds show up. Losing 2 stars because the gym encourages wannabe fitness influencers and their recording setups and they don't have physical key tags with decent scanners. Not everyone wants to freely give up biometric data

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★ 5

It was a great experience working out here for the time I did. I was only in town for a month but this place made me feel at home! Thank you for all the staff! Thanks Johnny and Cee !

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★ 5

Me encanta si hay mucha gente pero tienes que ver los horarios y los días para no ir cuando estan llenos.... lo malo es que mucha gente anda usando su celular y no les importa si tú estás esperando una máquina

Source: Google

★ 2

I’ve been going to Crunch Fitness, and overall, it’s a solid gym. The place is huge—it used to be a Bed Bath & Beyond—so there’s plenty of space to move around. One of the best things about it is how clean it is. The staff is constantly cleaning, which is something I really appreciate. They also have Amazon One for check-ins, so you can just scan your palm to get in, which makes things super easy.

The equipment is decent but not perfect. They’ve got a big free-weight area and brands like Hammer Strength and Nautilus, which I really like. That said, I’m not a fan of the Hoist machines—they’re the ones that move with you as you use them, and honestly, they’re just not for me. Another issue is that for a gym this size, there are still machines they don’t have enough of. For example, there’s only one seated pec fly/rear delt machine, and it feels like you have to stalk it just to get a turn.

The locker rooms are great—very clean, no weird smells, and they even have a sauna, which is a nice bonus.

One thing I’d recommend avoiding is the free consultation they offer. It sounds like a good idea at first, but once you do it, they’ll keep calling and bothering you every time you’re there until you cave.

As for gym etiquette, it’s okay. Weights don’t always get put back, but it’s not terrible. They do have wipes available, so at least cleaning equipment is easy.

Overall, it’s a nice gym with a lot of potential, but there are some small things that could be better—like equipment variety and that consultation process.

Source: Google

★ 5

This place just gets better and better. Edgar the manager helped me goalset and showed me some incredible products. Saw the results in under two weeks. This gym is in damn good hands! Let's gooo, Edgar!!

Source: Google

★ 5

Source: Google

★ 1

I am extremely disappointed with my experience at Crunch Gym in Monrovia . From the moment I signed up, I hoped for a supportive and professional environment, but what I encountered was far from that. The biggest issue arose when I noticed a significant discrepancy in my membership fees. I was charged $95.97 instead of the agreed-upon $31.

When I brought this to the attention of the general manager, Johnny, I expected assistance and understanding. Instead, I was met with unprofessionalism and aggression. Johnny's demeanor was confrontational, and rather than addressing my concerns, he dismissively brushed them off. His lack of respect and unwillingness to help was shocking and left me feeling belittled.

Moreover, I was informed that late fees were supposed to be waived, yet I was still charged extra without any explanation. This inconsistency in billing is unacceptable, and it made me question the integrity of the gym's management. I felt more like a burden than a valued member, which is not the kind of atmosphere I signed up for.

Given Johnny's aggressive attitude and the overall lack of professionalism, I no longer feel safe or comfortable at Crunch Gym. I have decided to cancel my membership and would strongly advise others to think twice before joining this gym. If you're looking for a place that values its members and prioritizes customer service, I recommend seeking alternatives. My experience here has been nothing short of a nightmare.

Source: Google

★ 5

The best Crunch Fitness gym around, and it's 24 hours!

Source: Google

★ 5

Great place to work out and get back into shape.

Source: Google

★ 5

The place is clean. Staff is nice. Biggest complaint is that the small lockers all show locked when they are available.

Source: Google

★ 5

The best gym in the area... Shout out to Brittany for keeping my water massage {Three} ready to go when I walk through the doors!!! Highly recommended gym and great environment!!!

Source: Google

★ 4

TLDR: Almost perfect very big gym with lots of equipment , but has inferior machines and slightly rude staff.

THE GOOD
This gym is very big and has a large selection of machines and equipment. Even in busy days you can still expect to have a machine free for that days muscle group. Price is very nice at $12 a month. In addition to the locker room lockers they have smaller personal lockers outside and it’s very convenient for keys and wallet if you don’t have a padlock. They have many adjustable benches and bench press benches. Many squat racks. And free weights for days. Many cables. They got about 7 heavy bags too for the martial arts guys. And when a machine is down they’re very quick to get it fixed.

THE BAD
Probably for me the worst part about this gym is the selection of machines. The hammer strength machines are awesome but the Nauticus and Hoist machines are terrible. Don’t know what’s wrong with Lifefitness machines… they’re much better than hoist and Nauticus. For example the ab crunch hoist machine doesn’t have a height adjustable seat. The nauticus chest press has handles too wide. Same thing for the shoulder press. The nauticus preacher curl machine and tricep extension have very short range of motion and uncomfortable elbow positioning. In comparison the hammer strength preacher machine they also have is perfect, good resistance profile/ROM and good elbow position since the elbow pad is slanted unlike the nauticus where it’s flat.
Also staff are slightly rude, it’s not that big of a deal but I thought I should mention it. For example everytime I buy a protein shake or drink they don’t respond to my Hello or thank you. I believe the guy with the red shirt is the manager and I think the staff get it from him since he does the same too. Only 2 staff members so far have had the decency to show some respect and show service friendliness.

PERSONAL GRIPES

Some small things I think would make the gym better but not necessary. Maybe an additional mirror in the locker rooms? There’s only one mirror in there where the sinks are. People want to see their pump after their workouts and take pictures and it gets crowded in the sink area. A pendulum squat would be nice, since there are no gyms nearby with one. They have the belt squat but it’s not the same… I wish they carried towels too, sometimes I forget mine and it would be nice if I can just buy one there. Even planet fitness sells towels.

Source: Google

★ 5

Source: Google

★ 1

Great gym but staff was openly rude and ruined what would've been a great experince.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Really great gym with very nice employees. Conner is always there to answer any questions during my late night workouts. Very reasonable prices and excellent equipment. You can’t beat it. I highly recommend this place.

Source: Google

★ 5

Source: Google

★ 5

Very clean, friendly, and big from the inside

Source: Google

★ 5

Source: Google

★ 3

It’s all good, but wish they are 24/7 not just from Tuesday to Friday. Also, during the holidays I wish they’re open 24 hrs still. Some of us like myself, doesn't really want to be around a crowded place.

Source: Google

★ 5

Best new gym in Monrovia. Lol, people are actually working out at this gym.

Source: Google

★ 1

Source: Google

★ 1

Source: Google

★ 1

These guys are crooks.

We took a $1 membership back in march and their location did not start in April first week. We never got a account number, notification that the gym started, did not get notified of the charges. Overall we had to pay $150+ even before setting foot . I called to cancel and get refund, they said someone will call back. I emailed and when I didn't hear I did a chargeback. They won the chargeback and on top put $30 fine . These guys are awful and should be rotten to death

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Great verity of equipment clean locker room and friendly staff Mr. Richard went above and beyond to help me

Source: Google

★ 5

I've been training with Chandler, whose AMAZING!!
She has been helping me not only gaining strength. But has helped me with my nutrition. She's so motivating. I have knee issues, and she will even do research to find ways to help me gained strength in my legs to help my knees. I haven't felt this good in so long! Thank you Chandler you are truly a talented coach and so grateful. Oh btw the gym is very clean and the whole staff is wonderful, customer service is amazing. I look forward to going in and I miss the gym when I'm not there.

Source: Google

★ 5

Great gym many machines and free weights, Conner at the front desk is very outgoing and very helpful.

Source: Google

★ 5

My experience with Crunch gym in Monrovia has been wonderful. This gym is loaded with all kinds of equipment lots of Room and space for a great workout I love training there and I love their hours I only have one suggestion to the owner and staff is that they could brake down the Dumbbells into 2 sections like the 1st section from 5 pounds to 100 then the next section from 5 pounds to 100 in the middle they could put the rest the reason why is because they are spread out to wide and you have to cross in front of people working out other than that awesome gym

Source: Google

★ 5

I’ve been a member of Crunch Fitness in Morovia for a while now, and I couldn’t be happier with my experience! The gym is always clean, well-equipped, and offers a great variety of classes to keep things interesting. The atmosphere is friendly and welcoming, making it a great place for people of all fitness levels.

I want to give a special shoutout to Connor, one of the employees who has gone above and beyond to make my time at the gym enjoyable. He’s always friendly, approachable, and ready to help with any questions or concerns. Whether it’s providing tips on workouts or just offering a warm greeting, Connor consistently makes a positive impact. Thank you, Connor, for your exceptional service and dedication!

Overall, Crunch Fitness in Morovia is a fantastic gym that truly cares about its members. Highly recommended!

Source: Google

★ 5

Source: Google

★ 5

Great gymming environment and amicable staff members! Shout out to Connor for working the late night shifts 🫡

Source: Google

★ 5

This a great gym. The gym is clean, the staff is always friendly. I go in early mornings and Connor is always there with a welcoming energy. Highly recommend Crunch.

Source: Google

★ 5

Im happy i made the switch over to Crunch! Loving the whole atmosphere and the gym is real proper! Thank you connor for signing me up, hes always there welcoming everyone in I appreciate you brotha!

Source: Google

★ 5

This the best gym I’ve ever been to so far every nice and clean the customer service professional shout out to conner who work nights during the week. He has the best customer service , very professional, and helpful. Im glad i signed up to this gym.

Source: Google

★ 5

Clean gym & great associates! Christina & Connor are always the greatest! These 2 are very respectful & always greet me when I walk through that door. I usually go at 2 in the morning & Connor always has an answer for any question I have!

Source: Google

★ 5

Beautiful, new, clean gym. So much equipment available and great/friendly staff. They work with the community and small business owners to help them grow. Can’t say enough about Crunch Monrovia.

Source: Google

★ 4

Source: Google

★ 5

Nice machines

Source: Google

★ 1

Edit : 7/6/24
The owner reply they changed! Really scam!
DON'T TRUST their OWNER REPLY on GOOGLE REVIEW! BEWARE!!!

Edit: 7/1/24
I went to office trusting the Crunch Owner reply and show them! But the GM Richard simply said he can't do anything!

Edit: 6/21/24 - Still 1 star!
I went again to cancel my Personal Training. They said they can't cancel it because I signed the agreememt. I asked, What if I'm not satisfied with your personal training? Then they said they have more than 15 other personal trainers I can select from them! but I can't cancel anymore! I said every institution the customers have a right to cancel the service if they are not happy, but why don't you? Instead the only option they have is either I need to change the trainer or I can downgrade my plan from $330 to $198! I don't want to pay for a service which I don't like! I said. I lost the first confidence with your personal training,they said they can't cancel and they changed my plans to $198 for 2 months& then it'll cancel

Edit: 6/13/24
I'm giving 1 star from 5 star!
After I joined personal training here, I'm like in the hell now.
I joined here for the personal training and they gave me an idea about the training. But before saying the fees to me, Taylor took the "agreement ". I was not aware of it as a "BIG CONTRACT".
When I saw the agreement the fees was $160 for first month, then when I continue signing I noticed that next month fees will be $330! So I asked Taylor whether I can cancel this, then he said I can cancel it in before 1 moth. Anyway since it was a gym, I joined. Then the first week of training class they gave me a protein powder worth $60 and gave me some workout training for an hour, that is the training for the week. The second week training they give one multivitamin $20 and some workout training for 1 hour. The first training itself they said they will give a work out plan. But they didn't give the workout plan even after the second week of training! After two weeks of training I was not happy with their training because I was going to the gym at least 3 to 4 times a week before, but after I joined personal training I went only for 1 time in a week just for one hour training! Why because they didn't tell me what I should do on the other days. I lost two weeks So I lost confidence in the personal training here. I don't want to pay the next month $330 just for nothing. Finally before the third week training one day before I went to see see Taylor and I explained my problems and I said I wish to cancel my training. Then he said, I can't cancel this because this is a CONTRACT! you already signed it! I asked him you can take $160 I paid for the first one month and cancel from next month onwards! He said no, he said they can't do that. Finally I took the General Manager Mr. Richard's details from Brittany and I send an email to him that I want to cancel my personal training. Still he hasn't replied to it.
The next day was my 3rd week and scheduled day and I didn't go to training assuming they will cancel my training but they didn't! After my scheduled time I got an email mentioned that my training for the day has completed! Then what happened!, they rushed my next schdeule by themselves and put me next schedule on the very next day WITHOUT CONFIRMATION from my side! So once I saw the email I went again to the gym and I met Richard, the GM, and I said everything what I experienced so far. But he said he will look into it and he'll call me the same day! But he didn't call me. Again today is the next day I again came to the CRUNCH, but there is no Richard, no Taylor as per Brittany! They all are off until Monday!
Now my mind is like broken, I haven't slept for last2 to 3 days!
The people here are giving me a challenging time! If something happend to me, this gym is the only reason for that. I had a hospital emergency in this March and I was in the ER.
I'm totally broken now!
===
I started today, everything looks great!
Very professional and organized. Equipments are new and the inside is pretty clean. Nice ambiance and good staff.

Source: Google

★ 1

Response to owner....
Thank you for responding...I think we have narrowed it down. Apparently, all other gyms I have been to (LA Fitness, 24 Hr. Fitness, Gold's, YMCA, etc. etc.) throughout the states of CA, OR, WA, PA, RI, MA, NV, CO, AR, ID.....to name a few states I have physically been to over the years...must not have consulted with the same "professionals" as Crunch, therefore every other single gym everywhere across the country must not be "adhering to legal requirements for safety." So, it is not "my expectations" that are not being met. Just ask anyone who is inside that sauna. I am not the only one who feels the sauna is way below expectations. Thank you for your reply confirming that Crunch sees nothing wrong with their sauna....it will make it easier when it comes time to not renew my membership.
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It is so sad that this company simply does not understand how to "fix" a men's sauna. This sauna has not been hot since opening day. Management does nothing but give excuses about programming issues, people pouring water, we have an electrician coming to add a timer, etc. Simply just not the case. With every "fix" they try to implement, they actually make this sauna worse. The sensorlike thermostat is now directly installed above the heater enclosed by a makeshift wood casing...which is not the correct location. The thermometer, which is located 6" from the ceiling, near the heater only reads 155 degrees at best. There is a 1" to 2" gap at the bottom of the door as well. Complete amateurs. The gym might be very nice, but you lose all credibility when you don't understand how a sauna operates. Yeah, set the temp to 180 degrees...but if the thermostat sensor and the thermometer are above the heating unit at ceiling temperature...then the sauna doesn't operate correctly. This sauna is also so small, with a full-sized heating unit, that it should be so easy to maintain this room at the correct temp. Anyone reading this who likes a warm sauna, all other places in the area have no issues with their sauna. I imagine I will be cancelling my membership soon (over a sauna.) I have given them plenty of time to fix this thing. Sorry Crunch, I tried, you failed.

Source: Google

★ 5

Brand new gym that just opened mid 2024. Clean and all the machines are working. Plenty of parking. Staff were friendly and has good music in the background. Only downside is that there arent as many cardio machines compared to other crunch fitness gym. There are more weight machines and free weight.

Source: Google

★ 5

Edit: I've been going to Crunch Monrovia for about 2 months now since it opened, and I’m still loving it! The gym has so much space and a ton of equipment, so I never have to wait to use anything. Even though I haven't tried any classes yet, I love that they offer them. My absolute favorite part of my membership is the sauna and hydromassage. It’s such a treat after my workouts! This gym has everything I need to stay motivated and keep coming back every week. Highly recommend!
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I just moved to east Pasadena and was searching for a good spot to keep up my fitness game. I heard about the new Crunch gym in Monrovia and wow, it's so different compared to any other Crunch I've been to! It’s clear they take cleanliness seriously since there are disinfectant wipe stations everywhere, making it easy to keep things clean after each workout.

The gym is fully equipped with everything I need and more. There's a ton of dumbbell racks, seven squat racks, and punching bags, not to mention a massive turf area perfect for HIIT sessions. I haven’t jumped into any classes yet, but they look awesome for folks who are into that.

A real treat for me is the Hydromassage included with my membership. And the sauna is perfect for winding down. The staff here is super friendly and helpful, always making my visits smooth.

If you’re around the area, I recommend making the trip to this gym!

Source: Google

★ 5

Source: Google

★ 1

Clean equipments, new gym. The gym will charge your bank account and not credit card. They demand a bank account number to enter the gym. Overcharged my account by more than double the monthly rate as well.

Source: Google

★ 5

It’s nice because it’s new 🤩 as long as everyone does their share… keep it clean and take care of it… it should maintain its sparkle ✨

Source: Google

★ 5

I've been going since the opened a couple of months ago.
Great equipment, very friendly staff.
Always enough equipment, even at the busy times.
A great gym

Source: Google

★ 5

So clean and nice and definitely the biggest gym there is! I can’t believe how affordable it is and definitely see myself being here for a long time.

Source: Google

★ 5

I recommend going to this gym thier super friendly and go out of their way to make sure your taken care of

Source: Google

★ 5

I'm amazed how big it is and I'm not waiting around for members to complete ther sets. So many machines/equipment. Really nice and clean. Manager was very helpful when I had questions. I'm happy it opened ao close to my job.

Source: Google

★ 5

I’m a new member to this newborn Crunch opened a month ago. I was very pleased with $28 per month membership fee and the big plus of a new gym is everything is brand new and super clean! One of my favorite classes is yoga taught by Cole. She is very knowledgeable what she is doing and she’s funny.

Source: Google

★ 5

The newest Crunch 2.0 on the west coast. Love the variety of machines and equipment. Super packed during the week from 5pm to 9pm, prefer mornings to afternoons and weekends!

Also, their classes are worth the membership alone. Wish they offered more because the ones they have now fill up super fast!!

Source: Google

★ 2

FIX THE MENS SAUNA. NO MORE EXCUSES. RETENTION IS #1 TO A BUSINESS SUCCESS

Source: Google

★ 5

Source: Google

★ 5

This place is incredibly clean! That cleaning guy they got in the morning is one heck of guy. I never thought I'd see a place, so we'll kepted up. On top of that, they have a good amount of machines and free weights. Currently have another gym membership, but I'll be switch here for sure. Definitely recommend!

Source: Google

★ 5

Not only are all the workers super nice and accommodating, the gym has everything you need and more! Keep it up!

Source: Google

★ 5

I love this gym , but. To conveniently get in they want you to set up your palm print scan with Amazon one, I should be able to get in with just my membership bar code just as conveniently, instead of having to wait for someone to open the gates. Asking for some ones palms print kinda weird, and creepy. Edit: notice bar code works to open gates now, no idea why 2 different employees told me I would have to set up palm print to open gates. I'm also happy they stopped asking me to set up palm print, thanks. :)

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Love this gym! Clean, & so many things to do and no wait times on anything. Absolutely love Diane's Zumba class - I just wish she had more than just 1 class! Sauna and Hydromassage are wonderful too.

Source: Google

★ 5

THIS GYM IS SICK! Everyone is so nice!!! Brittany is so nice and helpful she’s amazing! The gym is very clean and new machines are so cool! I would definitely recommend this gym to any new gym rats or anyone who is a gym rat! The pumps here are insane ! The gym is huge!!! And spacious!

Source: Google

★ 4

It's great and all but pretty intimidating for someone like me who just switched from Planet Fitness. I'll get used to it eventually

Source: Google

★ 5

PLEASE
PLEASE
PLEASE
Raise the sauna temperature. Everything else is perfect :)

Source: Google

★ 5

Lots of equipment, clean facility, great staff.

Source: Google

★ 2

A lot like planet fitness. They have their classes with like 6 people in them and keep other members from using the equipment. They block off aportion of the gym and get very excited and upset if you try and use the idle equipment. Ridiculous

Source: Google

★ 5

Awesome gym for everyone. Classes and equipment all nice and clean and new. Everyone should get membership it's worth it

Source: Google

★ 5

Source: Google

★ 5

Amazing staff, good hours, sauna and a lot of equipment so you are never waiting.

Source: Google

★ 5

Love it. So much better than 24 hour fitness. Clean. Lots of equipment.

Source: Google

★ 5

Aside from the mixed first impression I had, this gym is the spot! It’s like a big party up in there!

I frequent a few of the local gyms and let me tell you that all of them have such a dreary feel to them — to the point where I started wondering where the “happening” gyms are. Did everyone move away? Are they working out at home these days? Do the fitness enthusiasts just go to the super expensive gyms?

But as soon as I stepped in Crunch Monrovia, I found new life that I never thought I’d see in this area again. It brought back the feeling of signing up for my first gym at 16, but on a much grander scale!

The gym has such an energetic, youthful vibe to it but it’s so big that it doesn’t feel crowded at all. You never have to wait for machines/weights and nobody is standing around doing nothing. Everyone is focused on getting their workout in and TBH the atmosphere has made me want to work out harder & longer.

I feel like it’s brought together all the gym goers of the surrounding areas and probably even people from all around as I heard from many people that it’s the best Crunch in the area.

I hope the vibe lasts for a very long time, and I hope the equipment stays clean & well maintained.

Super thankful that this gym has popped up in our area. It’s a must try.

Source: Google

★ 5

I Absolutely Looove this Gym!!!! Been with crunch for many years but I was in Fountain Valley. Moved around this area and I couldn’t be happier!!! Love Love Love this gym!!! All the new machines, I’m in Loove!!

Source: Google

★ 5

Looking forward to come to Crunch Fitness Monrovia where everything is brand new because of its grand opening this weekend. It looks amazing:)

Source: Google

★ 5

Source: Google

★ 5

I saw it

Source: Google