★ 1

I’m using text to speech currently because this is a lot to type for me and my hands suck. I have been going to this gym for roughly 2 years, originally at the San Juan, Citrus Heights CA location. That location closed down so they upgraded my membership to a peak result at a price of the base which was a steal at the time as I really enjoyed this gym. I ended up consistently going to the Arden mall location that they have and, then it ended up having a lot of issues hygiene wise, as well as quality of life/ and it was really busy. I ended up moving so I canceled my gym membership. Around 20 something days later I ended up figuring out that I should just keep going to this location because of the convenience price wise and it wasn’t too far away from my work so I could fit it in my routine. I signed off on the contract canceling the cancellation and apparently it processed and my account still went in-active…so it didn’t go through even being in official writing… even though two days ago the 28th I was able to enter (apparently the 24th was the cutoff) and now they are trying to make me restart an account at a higher price even though I signed off on a set contract for a different price. Overall the gym is not worth it at least for me as I take my lifting seriously and do not nor should not worry about my contract after or during lifting; as well as for the service provided with decent free weights but super packed and lack of variety, and also service wise mainly their customer service. I’m just going to move on to something different, maybe another commercial gym, but probably a smaller brand/ better one. I’ve heard Planet Fitness is adding free weights 👀 lol.
- I pasted this from my crunch on market Square review as this goes for both of these gyms; and I received the call informing me that my membership is canceled and they were trying to sell me a new one from this location

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★ 4

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★ 5

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★ 5

Dani is amazing!! She signed me up, has been so accommodating, and has helped me out in so many ways. Please give her her flowers 🥰

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★ 4

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★ 5

Great place to work out. Staffs are friendly. There's such a positive vibe in this Crunch location.

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★ 5

Front desk attendant was great

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★ 5

Love that it’s clean. Great customer service and I love working with my trainer. Very personable and encouraging.

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★ 5

Ian was so busy, but he still took time with me to go through everything very efficiently

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★ 5

Love this gym! Been going there for 10 years. Great vibe. Amanda has always been there on time and ready to help! Chec
them out

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★ 4

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★ 5

I’ve been going to this gym regularly with my wife for a bit over half a year now and it truly hits all the marks.

The sign up was spectacular, with Janna working with me to find the best fitting and most affordable plan for my family including applying an available discount that I didn’t even know about. Every time we come the staff is always friendly and helpful any time we have questions.

Our trainer, JT, has been spectacular both in the gym and out, keeping us accountable in life to push towards our goals but in a professional yet loving way, teaching us multiple exercises that will benefit our fitness journey while helping us learn form any time we have questions.

Mina has been absolutely spectacular with our children during child care hours, to the point where she’s a household name even outside of the gym.

Finally I can’t forget Blaise and how helpful he has been facilitating scheduling with training and regular scans to see our progress, always friendly and helpful in every way.

All around, I can’t recommend any other gym more.

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★ 4

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★ 5

Ian took time to explain all aspects of my membership and make me feel welcome.

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★ 5

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★ 5

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★ 4

Good experience. The gym is always clean and most of the equipment is on par and in good order. Occasionally there are some pieces that need attention but that’s life. I would like to have all the machines remarked with their weight. I have no idea what the weight is in some machines.

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★ 5

Great community and enough space for everybody it's nice and I enjoy the staff

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★ 2

People occupying equipment for long time while on their phones or just sitting and not working out. Broken equipment for weeks. Today, during my bench press, a guy came over and took a 5lbs weight off my rack. No asking. Just took it. Rude people around. Hardly anyone cleans machines after use.

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★ 5

Great place

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

I rejoined this location after being gone a year. The ladies working up front are very nice and welcoming! The gym has very good and most importantly MAINTAINED equipment. The location is clean and the manager takes pride in keeping the place up. Appreciate it!

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★ 4

Been coming to crunch for many years. I think the kids need to learn to get off their phone and do their workout and not hold people up on the machines. There’s also a lot of machines that are out of order on a regular basis. Other than that the staff is nice, polite and welcoming.

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★ 5

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★ 5

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★ 5

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★ 5

Always clean , friendly staff

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★ 5

I love all of the crunch’s around here! The only thing that I don’t like is the lack of consistency of their equipment. For example Citrus Heights did have decline bench. Granite bay has plate loaded bench Machines and a lot of great back workout machines.

Why can’t rocklin have more of the bench options that all the others offer. But all in all. Crunch is one of the best gyms around, friendly staff and very clean!

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★ 3

I definitely get a great workout if I don’t train at 5:00 p.m. If you try, and workout at 5 literally every piece of equipment is being used.

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★ 5

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★ 5

Mara is a great Zumba instructor!

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★ 5

Awesome HIIT class, great instructor

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★ 5

If gym is good you won't spend time reviewing them
I am reviewing 24 fit alot

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★ 5

Everyone in the front desk(forgot their names) are all amazing, so helpful, friendly and smiling all the time. I Love them!
Trivia is always fun and makes the crowd energized.

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★ 5

We appreciate Miranda's friendliness. And Trivia the Zumba instructor's energy is very contagious. It encourages us come to do the zumba.

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★ 5

Miranda she is very very good, for the Customer service always 👏 and Trivia is number one in our Zumba, she's is amazing all the timesssss 👍 Everybody Loveeeesssss Trivia 🥰Thank you.

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★ 5

Miranda is always nice and friendly whenever I walk in and always tells me to have a good workout

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★ 5

Started at this gym a couple of months ago and love their Zumba instructors and classes. Miranda at the front desk always has a smile for you on your way in and out!

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★ 1

Terrible customer service!! i felt extremely targeted.
I had been going to this gym for the past 2 years, ONLY for Trivias zumba classes as i have done her classes for over 10 years. Originally I paid for a membership for about a year, but I was only going MAYBE once a week as I already pay for another gym membership thats closer to me that I go to more often so the price wasn't worth it for me. About a year ago, I started going with my friend who has the highest membership because she is allowed to bring guests. We only go to Trivias zumba once a week IF that. I had never had any issues before. About 2 weeks ago we drive the 20 minutes down to the gym and go to check in. The girl at the counter I believe Miranda, told us that guests are no longer allowed to attend classes. We ask why? guest passes state they are allowed to do classes on their website. She calls the Manager over Janna I believe her name is and she told us policy changed and they are no longer allowed to go to classes, only use the gym equipment. First off, this makes no sense, why would they only be able to use equipment? She was very rude and offered no solutions, just basically shooed us away. I offered to pay the 15$ drop in fee and Janna goes, well have you been to the class before? (i've been going here for 2 years, they have seen me before obviously they know i have) and I said yes and they said drop ins are only for those who have not been here before. UMMM WHAT?! a DROPIN is someone who doesn't have a membership and wants to use the facilities. Otherwise if I hadn't been there before why wouldn't i just get a free trial or guest pass? i can't even pay to take a class? I felt extremely targeted in this and this "policy" seemed made up at this point. They'd be making money if that was the case which is apparently what they want for people to sign up but instead they told me no to PAYING FOR THE CLASS. I found this very odd. i have never heard of a gym not allowing you to pay for the day anywhere.
They didn't have this policy in writing and also said THIS ROCKLIN LOCATION WAS THE ONLY LOCATION enforcing this, sketchy much?!
On top of that, i have other friends in the zumba class that bring guests, and the very next week they brought guests 3 times that week and NO ONE TOLD THEM ABOUT THIS POLICY! the guests were allowed in just fine!! do i sound targeted on this yet?
If this is some BIG policy change, shouldn't the whole staff be aware and enforcing this? or are they only just not letting me in?
I have brought multiple people to these classes and now they will no longer be signing up as they planned on doing. Also my friend is downgrading her membership as there is no reason for her to pay the max when she ONLY goes to the classes and can't bring guests.
Oh and my friend also had called back that night after we were shooed off to tell the manager how we felt like they were just pushing us out of the gym and she told her we were the only ones they have had any pushback from on this, well maybe thats because we are the only ones that have been told about this policy and not allowed when other guests are still being let in!
i would have had more respect for them if they apologized for the inconvenience and said we will let you in this time since we know you drove down here, OR let me pay the stupid fee just to do the class. My friend gets out of her house once of week and only has childcare on this night as we go every week for this class so for us to not be able to do the class was disappointing after driving 20 minutes, let alone feeling like we were being shooed out. They didn't even offer options like we can sign you up for a membership or anything (which at this point why would i want to?). I would've considered it if they were nicer about it but they were so rude and apparently not enforcing the same rules to everyone that its ridiculous.

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★ 5

Great layout, spacious facility, plenty of machines…and the staff is awesome! Shout out to Miranda Danny Anthony!

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★ 5

dani miranda and anthony are the best people i've ever met they bring such a great vibe to the gym and make me wanna show up every single day

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★ 5

I love this gym!! I switched over from PF because of the welcoming and friendly vibe from the staff. Dani, Miranda, & Anthony are the best!! Highly recommend joining Crunch Rocklin if you want to feel at home :)

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★ 5

Been here like a year now, love this gym! Dani, Anthony and Miranda are always so nice when I come in!

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★ 5

Been going here since May. Miranda, Dani and Anthony give such a warm welcome every time I come in!

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★ 5

Recently moved back into town after a while and came back to Crunch looking better than ever. Got to know Miranda and Dani at the front, both super friendly and always giving you a warm welcome walking in. Another thank you to Blaze, helping me with my fitness goals and getting me back on track in the gym. Overall, great management, great equipment, and great place to lift.

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★ 5

Miranda was very nice and has positive vibes

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★ 5

Miranda is super cool positive vibes every time she checks me in

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★ 5

Miranda is such a joy to talk too! She always answers my questions and is even willing to help me find a machine!

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★ 5

Miranda is always so helpful and super nice, makes rocklin so much fun to come too. She loves the kids too! 10/10

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★ 5

5 out of 5 gym great staff that is always full of energy and atentive to detail big shout out to Miranda for always have a big smile

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★ 5

Love the energy from Miranda every-time I come in, always energized and greeting!

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★ 5

Great energy, super helpful, and always in a good mood — love seeing Miranda at the gym!

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★ 5

Miranda is amazing!!!

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★ 5

Miranda was cool

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★ 5

Miranda was cool

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★ 5

Always helping me when I come in Miranda is a great person

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★ 5

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★ 5

I’m a regular at Crunch, and Miranda at the front desk always makes my day! She always greets me with a smile and has the best energy! It’s the perfect start to every workout. All the girls up front are so lovely, friendly, and welcoming. The whole team really sets the tone for such a positive gym experience!

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★ 5

Miranda and Dani are the absolute best! They are so welcoming every time I come in. They even know my name, which is rare these days! Thank you Miranda and Dani for being so great!

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★ 5

Miranda!

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★ 5

Awesome gym with an even better team. Miranda, Dani, Anthony, and Aaron always bring great energy and make the place feel welcoming and motivating. Love training here!

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★ 5

excellent customer service from miranda! never seen her without a smile and happy tone in her voice!

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★ 5

Awesome gym
Awesome staff
Miranda helped me with my account and is awesome

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★ 5

Super awesome gym that makes everyone feel included.. Employees are super helpful especially the ladies up front: Miranda and Dani. Best gym in town

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★ 5

Miranda is nice!!

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★ 5

Miranda did a great job detailing what this gym had to offer.

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★ 5

Miranda was super helpful on my first day.

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★ 5

Miranda was an amazing helper today. Helped schedule myself with a personal trainer and welcomed me as I walked in. So much help!

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★ 5

Miranda's rad

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★ 5

Love the gym here, Miranda has been extremely nice everytime that i have come in and helped me out with whatever i needed, great employee.

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★ 5

Miranda is very nice every time we come in and is a great worker!!

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★ 5

Miranda and Dani are rockstars!
So helpful, so knowledgable and have tremendous energy.

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★ 5

Awesome gym and staff!

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★ 5

Been going here for many years, love the staff and the equipment is top notch. Miranda and Dani at the front desk are the best!

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★ 5

Miranda is great!! She remembers my husband and I every time we come in!

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★ 5

Easily one of the best gyms I’ve worked out. My experience here could not have been as great as it’s been without Miranda’s diligence as assistant general manager.

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★ 5

Miranda is such a queen and so so so
Encouraging!!! Highkey recommend!

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★ 5

Crunch Rocklin is FANTASTIC

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★ 5

Miranda was very helpful. 5 stars.

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★ 5

Miranda was a great help had great service

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★ 5

Miranda was very friendly, great gym for the price and not to busy

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★ 5

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★ 5

Miranda is the absolute best!! She is always sp friendly to me and my daughter before she goes into nursery. Michelle appreciates you for your glowing self girl!!

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★ 5

Miranda is awesome!

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★ 5

Miranda was very helpful with my questions about the gym, and pleasant to work with.

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★ 5

Thanks to Miranda for helping me get setup

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★ 4

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★ 3

I have been going to crunch for a while now in the last couple of months they stopped repairing broken machines. For over a month one of the leg press machines has been broken. Also for over a month one of the two leg curl machines has been broken. I go in today and the other leg curl machine is broken. They need to start fixing the equipment in a reasonable amount of time or I will move to another gym there are plenty really close by that seem to repair there equipment.

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★ 3

No hip thrust machine for years now. If you want to do that here you have to use one of those jumping boxes or tires that everyone shares and you have to find a wall to use where your not in somebodys way. 🫤

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★ 4

Good gym , good equipment, like how everyone stays in their own world . Only problem is that they used too have 3 punching bags and now there only 1 left and is on edge of ripping and the staff hasn’t done nothing about it. Hopefully soon they we’ll replace too new ones .

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★ 1

Haven't went here in years. I cancelled my membership in the year 2020 and fast-forward now to 2025 they started billing me and claim they have "no history of me cancelling". This is blatant fraud and I will be taking legal actions against Crunch Fitness.

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★ 5

Dani is awesome! Love this location the staff is great and the facility is super clean.

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★ 5

I take the awesome group classes at this gym 5 days a week and I want to give a big shout out to my instructors , Melissa, Mathew, Aaron, Karen, Mara, Marie . These amazing trainers keep me challenged, they take time to go around the room and correct form during classes, they’re knowledgeable, professional , friendly and FUN!
Keep up the great job Crunch Rocklin

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★ 5

Sio is a very hard worker very understanding and always willing to help out and spread knowledge on fitness definitely one to keep

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★ 5

Great service from Sio!! Great experience all around

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★ 5

Love this gym and the really friendly staff! This gym probably has the friendliest staff of any gym that I’ve been to. Dani in particular, is always very friendly and professional, and has provided some of the best customer service skills that I have seen.

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★ 5

I felt very comfortable after speaking with Sio because he made me feel comfortable and not judged. I felt like I belonged and he spoke to others around him in a respectful but humorous way. When you are getting assistance from a person who genuinely gets along with their coworkers, you know you’re at the right gym.

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★ 5

I had the pleasure of working with Sio and I can confidently say that my fitness journey has been significantly enhanced thanks to his expertise. Very humble & kind you man. Thank you, sio!

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★ 5

Big shout out to sio for helping me improve my workouts and for teaching how to properly stretch he has been a big factor feel a amazing difference and am more motivated to attend the gym 🦍

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★ 5

Dani is by far the most friendly, welcoming, and delightful team member I’ve ever encountered at Crunch! Her positive energy, warm personality, and genuine care for members truly make the gym experience exceptional. She always goes above and beyond to make everyone feel valued and appreciated. Crunch is lucky to have her!

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★ 5

Other workout facilities should take customer service lessons from Sio from Rocklin Crunch Fitness. Not only did he have great customer service, he was very informative on the workouts that specifically cater to my body type. He definitely needs a promotion. It shows in his work and attitude towards everything he does. Thanks Sio!

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★ 5

10/10 experience love the energy from Sio!

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★ 5

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★ 5

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★ 5

Sio is very helpful and always outgoing with the me and my teammates

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★ 5

Dani S. works the desk at Crunch Rocklin.
She is mega helpful and has great interpersonal skills. She should get a raise—big time. Super nice.

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★ 5

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★ 5

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★ 5

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★ 5

Great gym combined with the best team! If you want the best trainer out there go train with Blaise I had a blast and will keep him for a long time for the whole fam ! Jose you are the face of Crunch !

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★ 5

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★ 5

Friendly staff and good amount of space. Lots of machines and an area for classes. Great cost for the quality of the gym.

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★ 1

Literally wouldn’t cancel my membership no matter how many times I went in to cancel

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★ 5

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★ 3

It’s ok. Not worth $34 a month. The adductor/abductor machine is always broken.
I’m frustrated I locked myself into another crummy gym contract. It’s not worth it unless you do the $11/12 plan.
Front desk is usually helpful, one time I had someone stop me for 5 minutes because the ‘QR code did not scan correctly’.

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★ 1

Update No one from crunch has called me back and they are still trying to withdraw money from my account. When I call the gym no one answers. This is not the practice of an honorable business.

Do not join this gym. They stole hundreds of dollars from me. I cancelled my membership in September, 2022, as was noted in the system when I called to find out why I was being charged but in April, 2023 they suddenly started charging me a monthly membership I never authorized. But mysteriously the note that the customer service person confirmed to me over the phone was in my account suddenly disappeared and no one would call me back. I will be perusing legal action but I want everyone to learn from my mistake. Crunch gym will steal your money. They are a scam. Do not join their gym.

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★ 1

Disgusting place. I canceled my membership, but I again receive letters that I have to pay, although I personally came, paid and was told there are no debts. THERE IS NEVER A MANAGER!!! The employee behind the counter has no idea what to do. This gym just takes YOUR MONEY without explanation.

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★ 5

I loved the gym, the staff is cheerful and cool, the gym itself was pretty decent. What ruins it - the membership cancel process. They don't give you any type of confirmation that your request is processing, they don't answer within 1-2 business days like they say. I didn't even have problems cancelling Planet Fitness membership when I had to move in different location, it was online and made easy. I have no idea why they complicate this process but I hope they reconsider the membership cancellation process and make it customer oriented.

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★ 5

Some songs just make your body move, some instructors just make you wanna sweat, some people make it so you can’t help but smile, and some dance classes are so fun you have to tell other people about them. If you haven’t tried Zumba with the instructor Trivia (yes that’s her name) no she doesn’t do trivia questions during her classes (I asked) is so friggin fun! She lights up the room and makes you wanna get your body moving! So get in on her next class. Tuesdays and Weds.

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★ 5

A very clean facility with warm, helpful staff. Absolutely LOVE Trivia’s Zumba classes! I drive out of my way to this gym just to get in a solid workout at her classes. Highly recommend.

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★ 5

The main reason I signed up for Crunch was for Trivia's Zumba class. Almost 3 years later and I still love it!! Her classes give me such a good workout and her choreography is so fun and easy to follow.

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★ 5

The best hitclass by Aaron and JT

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★ 5

Absolutely love Crunch Fitness in Rocklin! From the moment you walk in, the staff is welcoming and the vibe is so positive. The facility is clean, spacious, and well-maintained. They have a wide variety of equipment for all types of workouts, whether you're into strength training, cardio, or group classes.
The energy here is amazing, and it's such a great community to be a part of.
The General manager Janna was incredibly friendly and welcoming! She made me feel right at home!
Highly recommend it to anyone looking for a gym that feels more like a second home!

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★ 5

Every morning, Janna will greet each member by name, her genuine interest in their well-being evident in every conversation. She has a unique ability to make everyone feel seen and valued, whether they were seasoned athletes or newcomers taking their first steps on the treadmill. Her classes are always packed, not just because of her expertise, but because of the way she makes each person believe in their own potential.

One of Janna's most remarkable qualities is her adaptability. She understands that fitness isn't a one-size-fits-all journey. She tailors her training programs to meet the individual needs of her clients, always pushing them just enough to achieve their goals without overwhelming them. Her approach is holistic, focusing not just on physical strength, but on mental and emotional well-being too.

Janna's impact extended beyond the gym floor. She fosters a sense of camaraderie and support among the members. Her dedication to creating a positive and inclusive environment made Crunch Fitness Rocklin more than just a gym—it became a second home for me and many others

i Cant Recommend Janna enough,

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★ 5

I really exercising and fitness.
Thanks Crunch Rocklin.
Mgt is terrific!

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★ 5

Janna is an amazing motivator! She walks her talk! Totally positive and encouraging! Love that gal!

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★ 5

I only go to this gym for zumba with -Trivia! She’s the best, classes are always fun and exciting. I paid for two gym memberships just so I could go to her classes even though I live in Lincoln.

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★ 5

Zumba with Trivia is the reason I went to Crunch! I followed her classes at several gyms and only went to her classes! She is fun, energetic, always has new songs, and really engages with everyone in the class. Hands down the best around!

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★ 1

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★ 5

The best Zumba class I've ever experienced! Trivia's class was the very first one I tried, and I was instantly hooked. Her energy is contagious, the music is uplifting, and the routines are perfectly balanced between fun and fitness. Since joining her class, I've lost 25 pounds and feel better than ever! I've tried classes with other instructors, but none compare to Trivia's. She has a unique way of making everyone feel welcome and motivated, regardless of their skill level. Every session leaves me feeling energized, empowered, and excited to come back. It's not just a workout—it's an incredible experience you don’t want to miss!

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★ 5

I love Zumba classes at Crunch Rocklin. I have been a membership with this gym because of Zumba classes. I love to dance with Trivia evening classes, she is a very nice, kind, enthusiastic , energetic and very friendly. For morning Zumba class I love to dance with Mara who has great energy, friendly, enthusiastic. The Zumba classes are great at Crunch. Strongly recommended.

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★ 5

I love the Zumba classes taught by Trivia! She has amazing energy, great routines, is easy to follow, and makes dancing & working out fun. I look forward to my time in Trivia's class each week. She does not disappoint!!!

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★ 5

Absolutely LOVE this gym’s Zumba class with the instructor Trivia!!! She’s full of life and energy and really makes this class such a fun time! Always enjoy a workout that gives you an escape and you feel like you’re just hanging with friends. I would 100% recommend her class to everyone!

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★ 5

I took zumba with Trivia and I had a great experience! Very high energy class with great music to dance to. Trivia’s energy and motivation made me feel comfortable and confident. I will be taking her classes again!

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★ 5

Mara in one of my favorite Zumba instructors. She always has an awesome playlist and her choreo is super fun. Do yourself a favor, and go take her class!

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★ 5

Mara’s Zumba class is so much fun, love her playlist!

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★ 5

My home Crunch. Incredible staff and trainers. Everyone is incredible. Have lost 45lbs in two years at Crunch. In the best shape of my life. Wouldn’t be where I am at without all of their help and support. I highly recommend their HIIT classes. The HIIT community at Crunch Rocklin is incredible.

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★ 5

Have been here often it is super clean and staff very friendly, the highlight for me is the Zumba classes, especially with Trivia! She really knows how to get her people engaged in the class and makes working out FUN! If your interested in classes or Zumba Trivia's class is a MUST!!

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★ 5

I went to my first ever Zumba class the other day and will definitely be back. The instructor name is Trivia and she made it so much fun she was so energetic and I couldn't get enough. Thanks Trivia for the awesome experience.

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★ 5

Zumba with Trivia is my FAVORITE way to exercise! She is so fun and energetic

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★ 5

The Zumba class with Trivia is the best! The music is always fun and Trivia brings great energy to the class! She’s my favorite instructor, and I take her classes at other Crunch locations too. And judging by how many familiar faces I see at Rocklin and also at Granite Bay, I’m not the only one that follows her from gym to gym to get a fantastic Zumba workout!

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★ 5

This fitness gym is fantastic! The front desk staff are always friendly and welcoming, and the facility is exceptionally clean and well-maintained. They offer a wide variety of group classes, with Zumba being my favorite! What makes the Zumba classes so great is the instructor, Trivia. She brings so much energy and enthusiasm, making every class fun and engaging for everyone. Thanks to her amazing classes, I’ve lost 40 pounds! Whether you’re a beginner or a regular, her classes are easy to follow and can be as challenging as you’d like. I highly recommend both this gym and Trivia’s Zumba classes!

If there’s one thing I’d love to see, it would be the return of evening TRX classes.

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★ 5

Came once as a guest for their Zumba class less than a year ago, stayed for Trivia! ;-) Trivia teaches multiple classes a week which allows me my weekly quota detox workout with high energy cardio and booty-shaking tunes! She is super engaged with every member and her positive attitude is contagious! I’ll eventually get to the other benefits at Crunch, but this one is just to give her a big shout out….ZUMBAAAAAA!!

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★ 5

I absolutely love this gym! It's clean, spacious, and has all the latest equipment you could ask for. The staff is friendly and always willing to help with any questions or concerns. The variety of classes offered is fantastic, and the community feel makes every visit enjoyable. Trivia is an amazing Zumba instructor! Her energy and enthusiasm are infectious, making each class an absolute blast. She has a way of making everyone feel welcome and comfortable, regardless of their fitness level. Trivia's choreography is fun and easy to follow, yet challenging enough to get a great workout. She also takes the time to ensure everyone is moving safely and effectively. I've seen such an improvement in my fitness and mood since starting her classes. If you're looking for a fun and engaging workout, Trivia's Zumba class is a must-try!"

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★ 5

Awesome gym. Awesome staff. Everybody there, but shout out to Amanda and Austin. There awesome when I come in, awesome when I leave. Awesome awesome staff. Super friendly, super relatable, on different levels and spectrums.

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★ 5

Kendrick was incredibly friendly, and emphasized the energy of the atmosphere.

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★ 5

Crunch Fitness in Rocklin is an absolute gem! The staff is beyond awesome—they are welcoming, knowledgeable, and always ready to help you feel at home the moment you walk through the doors. Their energy is contagious, and they truly make fitness fun for everyone.

The Zumba classes, in particular, are a highlight. The instructors are vibrant, engaging, and know how to keep the energy high while making you feel like you’re at a dance party rather than a workout session, especially Trivia. The music is fantastic, the choreography is easy to follow yet challenging enough to make you break a sweat, and the atmosphere is pure joy. It's the perfect blend of fitness and fun, leaving you excited to come back for more.

Whether you're new to working out or a seasoned fitness enthusiast, Crunch Rocklin is a place where you can thrive. From the diverse class offerings to the top-notch staff, it’s clear they care deeply about creating a positive and motivating environment. I can’t recommend it enough! Take Zumba with Trivia!

Source: Google

★ 5

Trivia at Crunch Rocklin is an amazing Zumba instructor. I love her positive energy and how she interacts with every student. She makes each class fun and exciting. I highly recommend taking her classes. You will have the best time sweating and dancing! 💃🏻✨

Source: Google

★ 5

I have been a member of Crunch for the last several years, and I cannot say enough positive things about the Zumba classes that are taught by Trivia. She brings a high energy and dynamic presence to every class. Trivia works with all of her students to make sure they have fun and stay healthy. She's the best!

Source: Google

★ 5

I love Crunch, and the staff is always friendly. Amanda is awesome and always making sure I'm taken care of. The gym has a wide variety of equipment & machines and I always get a great workout in.

Source: Google

★ 5

I am hooked on the Crunch Zumba classes. Trivia's Zumba class is awesome! There is so much energy in. the room and you can tell that everyone is enjoying themselves during Trivia's class.

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★ 5

I’ve been taking the Zumba classes at Crunch for almost three years. Trivia is an amazing instructor, she is enthusiastic and really engages with her class. Trivia’s Zumba routines are always fun and great workout!

Source: Google

★ 5

I've been going to this gym since March 2024. It's smaller than a couple of other Crunch gyms in the area, but it's big enough with more than enough machines. I'm a big guy so I mostly do a lot of walking machines, but I discovered the Zumba class ran by Trivia through a friend. Right away I was hooked. I love to dance, and Trivia's Tuesday night classes are perfect for me. It gets hyped, but there are a variety of ages in the class so you can go at whatever speed you're feeling that day. Everyone does a great job, and Trivia always makes sure that the classes are fun by making sure we're all SMILING!

Source: Google

★ 5

I love going for Zumba! I especially love taking Trivia’s classes. She has so much energy and is very interactive with us! So much fun! She also makes it easy to follow the moves if you’re a beginner.

Source: Google

★ 5

The only reason why I come all the way there and I’m an hr away is because of Trivia for her Zumba classes. She is an amazing instructor. Very upbeat, positive. No matter how she is feeling or what she is going through, she gives her all with HUGE SMILE!

Source: Google

★ 5

This place is amazing! Full of well supported staff. I especially love taking Zumba classes with Trivia! Her classes are full of energy and definitely makes you break a sweat! Her enthusiasm and passion for Zumba is what makes her classes stand out and keeps me coming back! Highly recommend Crunch Rocklin and Zumba with Trivia.

Source: Google

★ 5

Amazing customer service and great zumba classes and trainers Amanda at the front desk is amazing and very helpful Sophia is an amazing trainer as well also I loved Melissa new stretching class she is very good instructor I would love her to teach more stretching classes

Source: Google

★ 4

Great gym and great staff

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★ 5

Associate Amanda usually greets my husband and I, every Saturday and Sunday when we get scanned in. On January 5th, we asked Amanda about the R&R (Relax and Recover) Services available at Crunch Rocklin. She took the time to explain the benefits and even shared her own experiences when she used the equipment. Amanda has always been a welcoming associate at Crunch Rocklin. Thanks again Amanda!!

Source: Google

★ 5

I have been a member at the Rocklin Facility now for approximately two years.
During this time the gym has been well maintained, open on time, clean and a perfect place to workout.
The staff is always present, encouraging and engaged.
A special thanks to Amanda whom is there in the early hours with a awesome and welcoming attitude!!!
Mitch Edwards

Source: Google

★ 5

I love coming to crunch it’s a very family atmosphere. Amanda is super awesome when i come in at the front desk.

Source: Google

★ 5

very good and affordable

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★ 5

I recently joined Crunch Rocklin, and I couldn’t be more thrilled with my experience! From the moment I stepped inside, the friendly staff made me feel welcome and valued. The atmosphere is vibrant and motivating, creating the perfect environment to focus on my fitness goals.

A special shoutout to the general manager, Janna! Her passion for fitness and commitment to the members truly stand out. She is always available to answer questions, provide guidance, and ensure that everyone feels included and supported. Her positive energy is contagious and really sets the tone for the entire gym.

The gym is equipped with a fantastic range of machines and free weights, catering to everyone from beginners to seasoned athletes. I especially appreciate the spacious layout, which allows me to work out comfortably without feeling cramped.

Another highlight of Crunch Rocklin is the variety of group classes available. I’ve participated in several, including Zumba and HIIT, and they’re always engaging and fun. The instructors are knowledgeable and enthusiastic, making it easy to stay motivated.

Source: Google

★ 5

I love crunch! The facility is always so clean and the staff is friendly and welcoming. You can’t beat the prices either. This location is my favorite and has the best classes. 10/10 would recommend!

Source: Google

★ 5

Overall an amazing gym. It is always clean, respectful and the staff is great. They're always engaging with members and maintain it. I've been going here for 9-ish years now and don't paln on stopping

Source: Google

★ 5

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★ 5

This store really turned itself around before management was in shambles. The store itself was dirty and gross and now seems to have taken a total 180. Actually, just renewed my membership for the first time in two years.

Source: Google

★ 5

⭐⭐⭐⭐⭐

The gym is incredibly well-equipped, with a wide variety of machines and free weights that cater to all fitness levels. Whether you’re a beginner or a seasoned athlete, you’ll find everything you need to achieve your goals. The cardio area is spacious and has plenty of options, so I never have to wait for a machine.

One of the highlights for me is the diversity of group classes offered. I’ve tried several, from Zumba to HIIT, and each one has been energizing and fun. The instructors are knowledgeable and motivating, creating an atmosphere that keeps me excited to work out.

I love the inclusive and supportive community vibe at Crunch. Members are friendly and encouraging, making it a great place to meet like-minded fitness enthusiasts.

Overall, I highly recommend Crunch Rocklin Gym to anyone looking for a fantastic fitness experience. It's more than just a gym; it’s a community that inspires you to be your best self!

Source: Google

★ 1

AVOID THIS GYM!

They said it was $0 for the first month, then they charged me after 10 days. Can't cancel online, they said I need to submit a "request to cancel" then days later the manager emails me back with "tell me why you want to cancel". This shouldn't be a conversation this should be a single button click. Been a week and I still haven't been able to cancel. Also the equipment is old dirty and too close to each other, there is no room. Highly recommend staying away.

Source: Google

★ 1

My experience at Crunch Fitness has been quite disappointing. Although the staff is friendly and tries to help, the overall organization of the company is terrible. I had many issues with managing my membership, and customer support is slow and ineffective.

The lack of coordination and timely responses makes it frustrating to try and resolve any problems. The company itself needs significant improvements in management and customer service. I wouldn’t recommend Crunch Fitness to anyone until these issues are fixed.

Source: Google

★ 5

Great location

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★ 1

even after a verification that his membership was canceled, my husband was bombarded with fees a whole month after cancelation. when he called about jt he was told there was nothing they could do about it and that a refund was not possible even though we don't even live in the same city anymore. the gym itself is fine but absolutely not worth the $60 they stole from our family

Source: Google

★ 1

If you see an ad on Instagram offering $0 enrollment to try the gym, DO NOT TAKE IT. Went in thinking it was free to try for the first month(as advertised), but they charge you after the first week. You can’t cancel online. There’s also a $34 cancellation fee they don’t tell you about. All in all, I lost $80 in a single month because of the deception at this gym. Just go to 24 Hour or Cal Fit instead and save yourself the money and the crappy service. The gym is also mid tier at best, not enough equipment to handle the amount of people going. One of the worst experiences I’ve ever had.
UPDATE: They just charged a fee of $60 that they don’t tell you about. I cancelled my subscription a month ago and they’re still siphoning money out. Do not go here.

Source: Google

★ 1

God this place sucks... Unorganized mess and you can expect 3-4 broccoli haired high school kids huddled around each machine playing on their phones literally any time of day or night.

Source: Google

★ 1

Worst place ever, tried to cancel the membership 3 times in 3 different way and still being charged.

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★ 5

You guys are liers

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★ 1

Like many others, this gym has a great atmosphere with great people and a nice selection of equipment. That said, this gym will charge numerous fees with many not even making any sense. Good luck canceling as well as it is nearly impossible without going in to the gym as the App will not allow you to pay as it will say “deactivated” and yet will still rack up charges without you knowing. The monthly fee is a literal joke and is a complete lie. Don’t fall into the trap unless you are going everyday and staying active. Otherwise, have fun paying over 2 times the price plus hidden fees just to cancel. And don’t get me started with debt collections.

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★ 4

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★ 5

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★ 4

Love the equipment and classes but need a proper sauna. I'm still trying to figure out how safe those boxes are.

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★ 4

Been an on-off member here since 2011. Love this gym. Always getting better. Recently re-signed up and the silence and lack of music is so weird, the vibe is completely off. We need music please!

Source: Google

★ 4

Was good but did not get my free shirt

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★ 1

The people at the front desk are wonderful, as are the amazing Zumba instructors, but the company is horrible. I have tried calling the manager for a week now (several times a day) because the company snuck in an “annual fee” of $60 after only a little over a month of time being there. They knew I just wanted to try out a couple of months, but when I canceled my membership, told me about the extra fee. Now, the manager is avoiding my calls and emails and leaving the front desk to deal with me and my frustrations. Terrible managerial customer service and sneaky business model.

Source: Google

★ 1

Warning stay away. This gym will let anyone sign a membership contract and steal your identity without checking ID. That is how they are trained to sign memberships, then refuse to accept responsibility for their mistake and claim there's no district manager or cust service to receive proper assistance. They will run up a past due balance then send to collections. That's how these cheap gyms make money.

Source: Google

★ 1

Horrible gym they will try to steal your identity, run a memership fee up and take zero responsibility for not checking ids. 🚫stay away.

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★ 4

Love this gym. Good amount of equipment and great atmosphere to get your sweat on.

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★ 5

Wonderful location and 24 hour

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★ 5

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★ 4

Regularly Busy, although nice place. Staff are helpful.
Machines are fully functioning, although if broken it takes a WHILE to get it fixed (maybe weeks - worst possible scenario months).
And this is from my experience.

Source: Google

★ 5

Source: Google

★ 1

I had never been to a Crunch gym but my husband had at another location and loved it so he had high expectations. From the moment we walked in, right off the bat, we were super turned off. Told the front desk guy that we were here for a trial, expecting a tour, but all he did was check us in and absolutely nothing else. Not a very effective way to sell us on a membership but okay. The gym was super packed which is FINE, it’s a Monday at 5pm, that’s expected. What I didn’t expect was the lack of machines to make up for it. Granted, not like they have much more space for it but still. We had plans to do a leg day but they had only one machine for each type of exercise, and NOTHING for glutes. Not even a low bench or something to do barbell hip thrusts, nothing. Apart from that, the gym was very disorganized. Plates and boxes and things just tossed against a wall, no rhyme or reason to them. We had a 3-day trial and don’t even want to come back for the other 2 days.

Source: Google

★ 1

I cancelled and have not visited in more than 12 months, yet I have been charged the entire time. Online, it does not even show that I hold a membership, yet they are charging me for two. I have to call my bank because there isn't even an option to cancel a membership, I have been defrauded out of hundreds of dollars.

Source: Google

★ 5

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★ 5

Clean, friendly, great equipment

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★ 1

The membership agreement here is horrible. The facility is small, outdated, and dirty. The equipment is old and constantly broken or under maintenance. The hours are terrible (why would a gym be open 24 hours during the week but not the weekend)? And good luck getting out of your membership without them finding ridiculous ways to charge you. Do yourself a favor and go to a different gym, the 24-Hour Fitness down the street is infinitely better than this horrid place.

Source: Google

★ 1

These guys do everything to make you feel bad about yourself just to get you get their “personal trainer” program. Don’t fall for their trap and do what you wish to. I had a one hour training here! 45 minutes was spent explaining me how a personal would help me get in a “better shape” and the first thing I told them was “ I don’t want a personal trainer” but they kept trying to get me pay them for sessions with a personal trainer!
The dude who was supposed to train me told me his time was valuable when I told him to train me instead of trying to sell me their program!

Source: Google

★ 1

Staff wasn’t very friendly always and not enough machines. Also they don’t make you aware of the 30 day cancellation policy until after you try to cancel. Been charged twice for a gym I can’t even use

Source: Google