★ 3

Good place but , need a/c
Also the restroom always smell badly
Please 🙏 do something

Source: Google

★ 4

This place would get a 5 if it was a little bigger and had a pool. Staff is easy going , They play good music and equipment works perfectly. Since it's small sometimes you gotta wait for the machine you want. Thanks for your time ✌🏼

Source: Google

★ 5

This Crunch Fitness is the previous location of the first HomeTown Buffet in San Diego County (until early 2016) and what I assume was the first HomeTown Buffet Ever as it was founded by C Michael Scott in San Diego when he left in 1989-1991ish the company he started in Minnesota after working for King’s Table Buffet in 1983, called Buffets inc. (which includes Old Country Buffet) before HomeTown Buffet merged with it in 1996. It seems that the residents of University Avenue now value fitness over food, but perhaps one day there could be a joint gym and buffet where patrons burn their calories immediately before or after consuming them 😂

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★ 1

I was thinking of getting the base subscription until i saw the $75 enrollment fee... yikes yeah no thank you

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★ 5

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★ 5

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★ 5

Liel is great. Helped me with the body scan. If I had the money for a trainer I would.

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★ 5

I had a great one on one with Alexis!

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★ 5

Liel is a helpful and supportive personal trainer at Crunch. He has a great attitude and is easy to work with. I highly recommend him and this location.

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★ 5

Alexis is awesome! Very knowledgeable and helpful with training!! She is a great resource Crunch has available here for kind advice about techniques and methods. Since meeting her 3.5 months ago, I've lost 11 pounds already and feel stronger!!

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★ 5

I would like to share that Crunch University Square has great staff. I would like to give Aya, Sophia, and Alexa a BIG shout out and a Big BZ for being very outgoing, informative, helpful, friendly (not like other crunches EL), they are very sociable and caring. I continue to watch them respond to the guest's questions, needs and concerns. I'm retired LEO and former Military 69+ years old, I've belonged to many gyms in my days, and a former health club assistant manager, these staff members are on top of my list as being very professional at their job. Ladies keep up the good work!

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★ 5

I’ve Been doing personal training with the Manager Alexis, its been so much fun! We joke and laugh during our sessions, and in just a few short weeks I already feel my confidence and strength boosting. I just did my second strength assessment and was so excited to see my weights go up in all areas ! Cant wait to see next months results 😃

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★ 5

We have two months with a membership at crunch fitness at university square. After about a month we met Alexis and she’s great and very efficient in what she does. She makes working out fun I look forward to going into this location everyday

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★ 5

Alexa it’s a super good trainer explain very good super friendly person gym it’s always cleaned staff are very nice

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★ 5

Great experience

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★ 5

Thank you Coach Alexa! Had my kickoff workout and definitely a knowledgeable trainer. I ended up committing to 3 months of training and I’m looking forward to learning more about the gym and fitness routines.

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★ 5

I always wanted to stay in shape for my own benefit, so when I found out this place was close to where I live I signed up, and I wish I had sooner. The gym has excellent equipment, the people are chill, and the trainers are great at showing me what I'm improving on and what I area's I need to focus on a bit more. This is a great place to get fit and work out

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★ 5

I have loved working with Alexa at the gym! She pushes me in every session and I feel like I’m finally seeing progress! Everyone on staff here is welcoming and informative!

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★ 5

Look forward to coming to personal training every week with Alexis! She’s the best!

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★ 5

I joined Crunch around June-July 2025. I had never been in a gym before, so I’m grateful I was able to feel safe and comfortable joining Crunch. The front staff that I have interacted with at the front are so sweet and always have a warm welcoming. I have been doing trainings with Alexa and it has been so fun and I feel like I have had amazing progress. I started training because I was looking to join the Navy. Alexa has helped me push myself and work on the exercises that I had struggled with. I went from struggling to do 10 push ups, to now being able to do more than that. Working with Alexa is such an amazing experience. She’s light hearted, fun, but can also push you and help improve yourself. I have seen a lot of progress within my body and mind while working with Alexa. I have learned a lot and I continue to learn everyday. She’s very educated and can happily explain what an exercise does for you, what muscles it is working out, etc. I would definitely recommend anyone looking for extra help or where to begin in the gym, to work with Alexa.

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★ 4

Alexis was fantastic and helped my wife and I dial in our workout and taught us some alternative movements to help round out where we could improve. Though I was a guest she generously extended the body analytics scan to me as well which ensured our conversation was more tailored to what I needed. She’s an excellent trainer and I really appreciate her insights!

In general I’ve found the staff at this gym to be supportive, welcoming, and knowledgeable.

The only reason this isn’t 5 stars is because I feel the gym could be a little cleaner especially in the men’s restroom and showers.

For the price and what you get this is still a great gym that I can see is constantly improving.

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★ 5

Had a great training session with Alexis! She was very knowledgeable, encouraging, and attentive to my fitness goals. She completed the overall fitness assessment with me and helped me determine the steps I should take to reach my goals. What an excellent trainer with a great personality and super inspiring! Thank you

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★ 5

Love my home gym! I call it that because it’s right down the street from me.. 😜. Just joined back in June of this year and Alexis was the trainer who did my orientation, helped to get me oriented with the machines, and did my body composition. She was knowledgeable and very helpful! I ended up doing some personal training for about a month with another Trainer Layla.. she got me into workouts that were the good kind of brutal and helped push me into a new level of weight training, which I have since gone deeper and deeper into. Great people at Crunch Fitness!

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★ 5

Had an amazing training session with Liel Gilksman. I highly recommend his training regimen for new gym members!

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★ 5

I’ve been coming to this Crunch for a couple weeks now, and everyone has been nothing but kind and helpful.

Especially Alexis!!
I did a body scan consultation with her that was super insightful in seeing where I have some muscular imbalances through my body.
After this, she walked me thru some exercises to help me reach my goals in fitness. Her advice was not only extremely helpful, but she explained her observations in a way that is very easy to understand as someone who doesn’t know what they are doing! Thank you Alexis!!

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★ 5

Alexis is absolutely incredible. She knows her stuff, explains things really well, and is honestly just a cool person. She makes you feel comfortable and does a great job at educating and building confidence. Overall 10/10, thanks Alexis.

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★ 5

Love this gym! The whole staff and crew is kind and supportive welcoming since the my first ever visit Alexis story was inspiring and got paired with the most wonderful trainer Sam! She is the most supportive trainer Espically if you feel uncomfortable in the gym and nervous to start Sam is the perfect trainer for you to work with she’s so sweet and supportive can’t wait to continue working together!

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★ 5

I trained with Liel Gliksman
Hes a great guy and very helpful…
I feel like im making progress and doing things I didn’t think I could do…
I would recommend him because he’s very good…

Source: Google

★ 5

first time signing up for a gym membership and it’s been awesome experience here at crunch fitness!

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★ 5

Alexis is incredible! In fact, everybody at the University Square location is amazing! Momo was awesome from the day I met her a few years ago when I started my membership And continues to be great!
Back to Alexis… Alexis came and found me walking on treadmill, Introduced herself, invited me for a one on one session, where she took me through a series of exercises, put me on a machine to check where I need work, give me a few pointers as far as workout routine and schedule, And was literally the catalyst that has rocked me into quite possibly the best version of myself that’s ever been!
I’m so so grateful for Momo, Alexis, Alexa, Aya and the whole team. They are incredibly nice, responsive, professional and all around awesome!
Thank you ask so much!!!

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★ 5

Great trainer knows what shes doing

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★ 5

Staff is amazing, especially Sam! She is always so kind and funny

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★ 5

Truly appreciate the time the trainers put into helping us. Alexis is great! Thank you!

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★ 5

Today I worked with Alexa a personal trainer at this location and she was amazing! She showed me some very helpful exercises for my knee and low back pain. Sophia at the front desk was also wonderful in helping me set up my membership. I highly recommend this gym!!

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★ 5

Love Alexis! She’s knowledgeable AMA works working your limitations to allow you to meet your goals

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★ 5

My experience at Crunch has been fantastic. From the friendly front desk to the trainers like Alexis and Layla. All my questions have been answered and able to work with me during and after my surgery with my membership and personal training.

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★ 5

I love my trainer personal lady the name Alexa

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★ 5

Trainer-Sam; She is very knowledgeable on the mechanics of the body, really breaks down the proper form to achieve our own goals. If we have slight discomfort from previous injuries, she helps give ideas to accommodate and still achieve the outcome. Very friendly and shows she cares. She's one of the best, highly recommend.

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★ 4

Great equipment and vibe inside. My only complaint would be the cleanliness. Alexxis was nice and helpful

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★ 1

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★ 5

I like what they teeming me the are so good

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★ 1

Vanilla gym with multiple membership fees. If you want a gym with no fees, better aesthetic, friendlier staff and frankly, more in shape members consider War House. You'll pay more but Crunch offers no value.

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★ 2

Convient gym and love that it has a sauna but the machines suck they need new stuff, sanitation sucks, cable machines are all janky so you don’t get the right muscle contractions etc and never any paper towels to clean the machines down with…
Definitely needs upgrading.

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★ 5

Es un Gym completo en maquinas modernas con sauna y el personal que atienden muy amables Lo recomiendo visitelo

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★ 5

Relatively small gym but I view that as a plus as it doesn't get as crowded or loud. Only gym ive been to where most people wipe down the equipment they've used which is nice.

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★ 1

THIS LOCATION SUCKS COMPARED TO OTHERS! JUST TRANSFERED OUT OF HERE TO ANOTHER ITS GROSS AND NASTY AND NEVER CLEANED! THE BATHROOM SMELLS LIKE PISS! NEVER CLEAN! PLUS THIS LAST MONTH AGAIN FOR THE MILLIONTH TIME I WENT PAST DUE BECAUSE I OWN A BUSINESS SUPER BUSY AND NO ONE CALLED ME TO GIVE ME A COURTESY CALL AND GOT A HUGE LATE FEE NO ONE WOULD WAIVE! THE NEW LOCATION CALLS IF YOUR PAST DUE AND IT WAS SUPER SUPER CLEAN! GLAD I LEFT!

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★ 1

This gym is not clean or well-maintained; it needs to be renovated badly. They also make you pay about $100 to cancel, even if you only worked out once in the first week and canceled.

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★ 5

I just joined and so far the best part about this gym is the friendly and welcoming staff. There is a variety of equipment and look I forward to trying out some group classes.

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★ 1

I deeply regret joining this Crunch Fitness location. I signed up online for the premium membership ($35/month) and immediately realized the facility is nothing like the pictures advertised. The gym is filthy, unsanitary, and reeks of neglect. Every machine I used was sticky and never cleaned, there is no sanitizer or paper towels available, and the bathrooms are appalling with broken toilets, urine stench, and unusable stalls. The sauna is even worse, uncleaned for months, foul-smelling, and visibly contaminated with bodily fluids.

After only a handful of visits, I became ill with a respiratory infection, likely due to these unhygienic conditions. Despite canceling within two weeks, I was still charged both monthly and annual fees with no way to reach a manager for resolution.

This facility is inhumane, unsanitary, and exploitative. Avoid at all costs.

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★ 5

Great place

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★ 5

Is a nice place to stard, Alexis was my coach and she is so nice and you can connect with her, she is a wonderful trainer

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★ 5

I had my first session with Alexis and she was great at understanding my goals, giving me encouragement and finding things that were fun and effective to do in the gym. Looking forward to the next 3 months with a personal trainer!

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★ 5

MoMo and Aya were an absolute pleasure to work with. Chris is cool too!

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★ 5

The gym here is a really nice and quaint environment. The staff here are also super nice and supportive when working out too. I really enjoyed my time here as a member. Also, the general manager is the best! She's very nice, understanding, and supportive and I truly enjoyed doing business with her as well. Come here if you're looking for a cute lil' gym fam. Everybody knows everybody here. You can also just be friendly and keep to yourself too, no pressure! Highly recommend.

Source: Google

★ 5

This location deserves better reviews. It’s clean with newer equipment!

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★ 5

I just got done with with a private training session with Alexis, the training manager. She was great at showing me the correct form to preforem certain exercises that I was not proficient with. She was also able to identify what's my
Body was struggling with which was mosley mobility, and she showed me how I can yeah, get that to a better level. I definitely recommend checking out this gym and to speak with alexis

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★ 5

Big space to do workout and clean.. I like it because it's not too crowded.. 🫶

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★ 5

Very good✨️👍

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★ 4

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★ 5

The personal training manager Alexis has been amazing. She helped me focus on the areas I needed to strengthen and guided me with patience and precision every step of the way. I’ve learned so much from her about proper form and technique. Things I didn’t even realize I was doing incorrectly before. Her attention to detail, consistent encouragement and genuine care helped me feel stronger not just physically, but mentally too. I’m truly grateful for the work she puts into every session. Highly recommend Alexis to anyone looking for a trainer who truly goes above and beyond.

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★ 5

Great place for the gym.

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★ 5

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★ 4

I like the fact that the staff is friendly. I also like the fact that people are being more respectful and putting back free weights in their correct place. The last three times it was a disaster and made the workouts pretty frustrating. One thing I don't understand is that there are many who still hog the equipment when they are on their phone. That's lame. Stay home.

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★ 1

Shower stalls with hole in the wall? No soap? I get out to use the massage chair after I use the shower. And this black lady at the desk asks me if I have the right membership to use it. So I guess people stealing massage sessions now? Lame as heck!

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★ 2

This place gotta be the dirtiest gym I have ever been to or maybe thats because I came from planet fitness and they are always cleaning all day. What i didn't expect was to see trash all over the bathroom floor, the sink even the trash had bottle of alcohol the
bathroom it's self everything is broken or about to break all the machines dirty never been wipped down got dust from the first day they unloaded the machines off the truck BUT the gym it's self it's great machines work plenty of machines for everyone to use and plenty of space all around the place just needs to be cleaned up and not look like a high school locker room.

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★ 5

Im Juan, inhad a few sessions with personal trainer Sam. It was a pleasure working with her. She showed me alot of good work outs for my goals and seem that she truly cared for me and my fitness goals.

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★ 5

I had the pleasure of working with Alexa the other day. She has given me very thorough and helpful training and I have never felt better! If you’re looking for a great workout and meeting your health goals, definitely ask for her!

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★ 5

The staff is incredible. Friendliest gym I’ve ever been to!

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★ 5

I love this gym & i loveeee Alexa at the front desk! She’s SO helpful I really appreciate her

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★ 5

Im not one to leave reviews, I'm almost a year since I've decided to start my fitness journey for the first time after trying out other alternatives which only worked temporarily. Aya is always welcoming along with being very knowledgeable she's like everyone's gym sister. I have been with a personal trainer for almost one year. Started with Sam which shes an awesome trainer. Im currently training with Alexa she's the best, with her positive vibes always pushing me and making me feel that Im capable of so much more. This is hands down the best decision I've made , can't wait for what the future holds. Thanks Alexa !

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★ 5

I've had great experiences with the gym and its staff. Aya, the GM is wonderful- she always greets all members + guests with positive energy and is available with any concerns that may arise. Staff keeps things tidy and organized and the members do a great job, for the most part, of wiping down the equipment after use.

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★ 5

I’ve been coming to Crunch for almost 2 months because I decided to get serious about my fitness journey. I love that they’re open late most days of the week so it’s convenient to still make it to the gym around my work schedule. The group classes are engaging and the variety of machines are optimal in getting a great workout in.

I also decided to try personal training so I can train without injuring myself. The training manager Alexis has been so instrumental in teaching me new movements and the form to maintain. I’m excited about continuing to prioritize my health and am happy to have a gym like this nearby.

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★ 5

This gym has been such a game changer for me. The vibe is always upbeat, theres tons of equipment, and there’s a great mix of classes. All of the staff here are super welcoming and helpful. Aya, the GM, is awesome! She really goes above and beyond to make sure to check in on members about their experience which I haven’t experienced at my previous gym. Definitely recommend if you’re looking for a fun, motivating place to work out!

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★ 5

I have been a Crunch member for quite some time, it makes a world of difference to feel comfortable in a space with staff members who know you by name! Aya and her team ensure a welcoming environment. I’ve also taken advantage of personal training and can’t recommend it enough. The accountability makes all the difference, thank you Alexa !

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★ 5

Been coming here for 3+ years and gotta say best customer service in a gym I’ve ever experienced. Whole team is extremely friendly and make sure they take care of all their members and a great community culture here. 10/10 recommend to any fitness level

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★ 5

After having 2 children within 3 years I decided to go back to the gym, I didn’t know where to start since it had been a while. So I decided to sign up for personal training, I’ve had multiple personal trainers in the past and I can say without a doubt that Kelvin Patterson (Patt) here at Crunch university is the best I’ve ever had. I’ve been with him for 3 and a half months and the results speak for themselves, down 15 pounds and gained 2 pounds of muscle. He’s pushed me to get out of my comfort zone and try new things like boxing which I have grown to truly love. The classes that Crunch offers are so helpful and very effective I attend 2-3 a week and they are very enjoyable. The staff, specifically Sophia, are so welcoming and encouraging. Sophia was so supportive and helped me start my personal training journey here at Crunch. The staff are all so friendly and make walking into the gym a pleasant experience.

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★ 5

Huge shoutout to the General Manager of this gym - Aya !! She definitely knows how to make us all feel like family here !! Her bright personality makes it enjoyable to keep coming back everyday. Thank you Aya !!!

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★ 5

My experience at this location has been Great! The staff here are more than welcome to answer any questions you have. The staff are attentive especially Alexis! She helped me learn about the trainers and programs that they provide, she also showed me how to use some of the equipment and new moves that would help me achieve my body goals. I highly recommend coming in and experiencing the vibes the staff at this location bring.

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★ 1

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★ 5

Best gym in SD

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★ 5

Great gym and nice staff very satisfied , the manager is professional and very helpful

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★ 5

Everyone here is so nice! Always the best workouts!

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★ 5

Dedicated staff makes a big difference. Well organized and clean gym, really beautiful people that work here as well. Welcoming staff makes a difference and everyone here is so nice. Love the sauna. Perfect gym for my family budget

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★ 5

This gym really has a good vibe with good equipment and they keep the A/C on so it’s always a cool workout. Aya really takes her time to interact with members and make everyone feel welcomed. It’s more motivation to go to a gym that makes people feel like

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★ 5

Love the team here! Always friendly, super uplifting vibe.

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★ 5

Visited for the first time last week. The staff has always been friendly and welcoming. I recently had a conversation with Aya, you can tell she’s knows what she’s doing, she’s so knowledgeable when it comes to fitness, i go to her about everything. I she definitely lifts up the gym community here.

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★ 5

I’ve been going to this gym for 5 years and thanks to Aya and her leadership, it’s never been better. I recommend all my friends to this gym.

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★ 5

Been going here for sometime, the staff here has been very welcoming and helpful, even meet the general manager here and she is very helpful, Love the atmosphere here at this place.

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★ 5

I’ve been to many gyms over the years, but this fitness complex truly stands out as the best in San Diego. From the moment you walk in, the atmosphere is welcoming, clean, and energizing. The facility is absolutely state-of-the-art—top-notch equipment, spotless locker rooms, and a wide variety of classes for every fitness level.

What really sets this place apart is the staff. Aya is amazing very approachable and dedicated to her job. She made me feel very comfortable, talking about my goals and help motivate me every time i go. Also the trainers are knowledgeable, supportive, and genuinely invested in your goals. Whether you’re training for a marathon, recovering from an injury, or just trying to stay active, they tailor your experience to fit your needs. The front desk team is always friendly and professional, making every visit a positive one.

I also love the sense of community here. It’s more than just a gym it’s a place where people encourage and uplift each other. The events, challenges, and member perks show that they truly value their clients.

If you’re looking for a fitness home that motivates and inspires you every day, this is it. Five stars all the way!

Source: Google

★ 5

This gym has met my needs the last few years with the addition of new equipment and the squat racks. There is a good variety of equipment here and the staff are welcoming for all levels in their fitness journey. Aya has been really helpful with maintaining the gym culture and doing what she can to assist her gym community. Overall great gym!

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★ 5

Great equipment, trainers that care about your health and fitness goals.

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★ 5

Love coming to crunch the staff is nice and refreshing and the workout instructor Alexis is great with women and work out ! Momo is so gracious and friendly! The gym is clean and never too crowded

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★ 5

Great place to work out! ALEXIS is amazing best personal trainer great personality.

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★ 5

Out of all the gyms I’ve been, this one has been my favorite. Equipments are always clean and trainers are very nice. Loved it so much I got a trainer her name is Alexis. Loveeee each session 🫶

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★ 3

The gym does nor have basic equipment like a hack squat, hip thrust machine or pendulum squat. Restroom is often dirty. But the staff is professional and friendly and the price is reasonable.

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★ 5

Facilities are updated and clean, and staff were all very friendly! I scheduled a session with the training manager Alexis, who was super helpful and knowledgeable. She provided me with proper guidance and techniques to help me work towards my fitness goals. Highly recommend!

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★ 5

Love the Staff here, they are incredibly dedicated , hard working , and always keep the environment welcoming and clean. Alexa is the best trainer I've seen. I love how she is so consistent and caring with her clients. She is also patient and motivating . Love watching her help her clients.

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★ 5

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★ 5

I've been going consistently for 6 months now and it's always suited my needs. The staff has always been friendly and welcoming. I recently began personal training with Alexis. Shes knowledgeable and keeps the sessions dynamic and engaging. I can see the environment of the gym changing ever since she started there. There's more organization and a better community feel [everyone that goes there is nice btw but I see more interactions now]

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★ 1

If you try to suspend your account, they will ignore the request and charge you anyways. Then, when you report those charges as fraudulent, they will hand your account over to a collection agency who will threaten to hurt your credit score all because Crunch failed to suspend the account as requested. This means, instead of just suspending the account, Crunch is wasting members enrollment fees on other agencies to threaten their members, instead of putting that money towards their business to make themselves a better business and a better gym. Crunch is a horrible gym to do business with. Please, look elsewhere and invest in a gym that cares about you.
Edit to add: Stop acting like you care now. If you actually cared, you wouldn't waste money or time with a collection agency and you would let people suspend or cancel their accounts easily. Too little too late Steve C.

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★ 5

Joined recently and it has been a great experience. Staff have been really friendly and welcoming. Met with one of the personal trainers, Alexis, and she was wonderful! I’ve had back, shoulder, and sciatica issues. She did a thoughtful, thorough exam and coached me through several exercises and movements I’ve not done before. Excited to put the workouts to the test. Feeling better already!

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★ 3

I love the gym and people however the restrooms and locker room is horrible for men most of the lockers are broken and the showers are filthy someone needs to scrub those showers GROSS!!!!

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★ 5

Just had a great first session! Alexis, the personal trainer, was so informative and patient with me. Aya, the general manager was very friendly and hospitable. Overall gym experience was excellent and exactly what I’m looking for!

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★ 5

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★ 5

I it is an excellent gym , excellent layout and the service of the manager Aya is great !! Personally I recommend this place !!

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★ 5

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★ 3

If you factor in the quality of music at all then it's 1 star overall, they only play songs that have been done to death. But folks, music does not make or break a gym, news flash you can wear earbuds.

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★ 1

First, okay gym at best. Staff are nice, equipment quality is sub par however. Locker rooms are pretty unclean.

Secondly, I went in for cancelation and was told I owed next months fees, and no one mentioned an annual fee at all. I happily paid that and left. In my signed cancelation agreement, it was just that fee. However, 2 weeks later I get billed an extra 60 dollars for an annual fee. This was not mentioned in the document I signed to cancel at all, and all I am being told is "they should have told you". Just another reason to go somewhere else

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★ 1

Gym itself was decent quality but RIP to my wallet. I signed up for the monthly $19.99 plan. I think, great, that’s a decent price I’m willing to pay.
Boom. Now there’s a processing fee to start the membership. Whatever, that’s normal. Still a made-up BS way to get more money out of me. But still, I accept.

Now this morning I wake up to my card being charged with a $59.99 “annual fee”.
As if that actually means anything.
So I take it upon myself to drive to my location and cancel my membership. That part was easy, the girl at the desk helped me quickly and painlessly.
But then boom. Another $19.99 just to cancel because my monthly membership payment was less than 10 calendar days away.

Was all of this somewhere in the fine-print of the policy of my membership? Totally. I know that and I understand that, and I learned my lesson. But overall in my opinion it’s a very predatory and scummy way to charge customers with extra fees for no reason. I think allowing people to sign up for a “no obligations” monthly membership shouldn’t come with obligatory and arbitrary fees on top of it.

Source: Google

★ 5

I lost weight thank you crunch Fitness

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★ 5

I'm not a a person that has been going to the gym, hardly ever.
But fortunately for me I have found the gym where I feel welcome. I decided to get a personal trainer and that was the best decision for me I chose Kelvin Patterson Aka Pat He has been my rock and I really look forward to our sessions he has taught me so much about fitness and what it does fitness does for the body. He is a true master of his craft and works around my physical limitations. Thank you all at Crunch your warm welcome everyday and inspiring conversation .
Cheers,Nani Newton .

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★ 5

Wow let me start off by saying this is my favorite Crunch location. The staff are super friendly and greet you with a warm welcome feeling as soon as you walk in. The facility is always super clean and nice. (: I would recommend everyone to this gym. Try it out !

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★ 5

I give 5 stars to Sam, the gym takes 4. I have been working with Sam for 4 months and I love his motivation and dedication to what he does and his concern for his clients.

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★ 1

Hygiene is a big problem at this location. Paper towel stations need to be refilled all the time but nobody cares.

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★ 5

I have been a member at this gym for about a year and a half now. I love the gym, it is spacious, it has a sauna among other things and the staff is awesome. I joined their personal training program around May 2024 with Sophia. The whole PT team is great, very knowledgeable and encouraging. Sophia cares about her clients and works with me to reach my weight training goals. With her help I have been able to hit personal bests several times and feel very confident in the gym. She is very knowledgeable about weight training, nutrition, and how everythung works together to obtain the best results from my workouts. I highly recommend Sophia and the rest of the PT team here at Crunch Fitness University.

Source: Google

★ 5

I go to this gym with my mom and I love it (I'm 16). I did some workouts with Alexa and she helped me understand better how to rotate my lifting days. She helped me with so many things! I love the sauna and how many different ways I can focus on my fitness at Crunch!

Source: Google

★ 5

I've been working with Alexa, as my personal trainer, since March of last year. I have increased my strength and feel very strong as a result of her expertise and encouragement. She is kind, fun and makes working out not seem like a chore! We have great conversations and she never stops pushing me to lift more and heavier.

The gym is nice; as a 51 year old woman, I never feel awkward about being there. I'd love for some new mats (they are old), but overall I love working out here, and Alexa makes it even better!

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★ 4

This gym unlike others offers month-to-month membership for 70$ to visitors from outside the state. There is plenty of equipment for strength training as well as a cardio zone. I like doing my boxing workout and there are 3 heavy bags in the main area but would be better if they put those in a separate room. The gym opens at 5 am on the weekdays and it can get quite busy even early in the morning. The showers are decent and there’s a fountain to refill your water. One thing I find inconvenient is that you have to bring your locker.
This is a good gym to get the workout done but can be packed during peak hours.

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★ 1

Signed up for a 3 day trial. The man took my id and signed a liability waiver said everything was fine. I come in today and first the lady at the front desk literally ignores me. On the phone. Ignores a customer. I explain I have a visitors pass and I’ve received the text about membership. She looks at me and says yea we don’t do that but you can buy a day pass. I explain the situation again and she says there is nothing she can do.

1. Train your employees on proper protocol
2. Don’t offer trials to out of state on Sunday and not honor it Monday. Little does she know she just lost two customers as we are in the process of moving and getting our ideas
3. Learn some respect and stay off the phone if you’re working the front desk.

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★ 5

Months ago I decided to start my weight loss journey I didn't even know where to start and that's where I found my trainer SAM was one of the best decisions since I was able to find training that adapted to my needs and I've been with her for three months and I have noticed a big difference in my weight and energy

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★ 3

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★ 1

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★ 5

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★ 3

Crunch has been my gym for almost a year now, not so good, not so bad. This place mostly consist of beginner to moderate lifters, the area around is not so nice, so take that as you will. Cleanliness is collateral to the time of day, during night time it is very dirty, most people there don't care to clean equipment, as oppose to the morning, it'll be cleaner. Membership prices are honestly way too high for what it is, they do not "recommend" or even promote the fact that they have a 10 dollar membership option, they do not recommend it due to it being only access to weights and machine equipment, which is honestly the only things worth doing there. I personally paid for there "peak results" which is 38 with tax, the only reason being so I can take a guest; there are many gyms out there that will charge you almost 10 dollars less for there highest plan with arguably way better amenities, Crunch Fitness only offers a dry sauna, chewed up water massage chairs and tanning. The team members do not enforce the memberships, so you could use whatever you want and not pay for additional/conditional amenities. Overall Crunch Fitness is a mediocre overpriced gym with nice staff, who I feel profits greatly off of beginner lifters.

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★ 5

Great gym , great customer service
Been there like 4 yrs , everyone there is like family to me. 👀

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★ 5

First and foremost, I came to Crunch with little to no experience in the gym. I, of course, was initially intimidated. Three months later, the Crunch at University Square has become my "safe space". The clientele are friendly, non-judgmental, respectful, and largely serious about working out. The staff are beyond welcoming. They are genuinely interested in the well-being of the gym goers and are invested in seeing them grow. I often see the staff assisting and advising different individuals on their own time. HOWEVER, the MOST generous, helpful, caring and supportive staff member is unquestionably their personal trainer, Sam. I have had the good fortune of training with Sam for 3 months now, bi-weekly. I have seen a dramatic change in my physique. And it's not just me; my family, friends and acquaintances constantly comment on my transformation. Sam has a Degree in Kinesiology and is working towards her DPT (Doctor of Physical Therapy). She is not only encouraging but extremely knowledgeable. For someone who is just beginning, intermediate, or an expert in the gym, I can guarantee Sam can teach you something new about your body and yourself. I had hoped to grow physically as a result of taking personal training... And I did. But I never dreamed of how much I would grow on a personal level. Sam has helped me reach my goals inside and outside of the gym. Would recommend! Thanks so much to everyone at Crunch and a big Thank You to Sam for helping me become my best self.

-Oliver Maurice Martin

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★ 1

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★ 3

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★ 3

Just another day .

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★ 3

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★ 5

This gym is great! The staff is amazing! Aya and Layla are so helpful! Great environment overall!

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★ 5

Layla is so amazing. Great training good motivation. Great environment.

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★ 5

Layla is the best personal trainer! She's so patient and understanding but still always pushes me which is much needed! Love this gym!

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★ 5

Had a few sessions with Layla. She was amazing! Personalized my food intake and workout level. Easy to be around, but really pushed me to my limits. Love her!

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★ 5

This gym is amazing! Everyone is so nice and helpful in the front! I was new to the gym and they suggested a personal trainer, Layla and she has helped me sooo much! I started in April and if it wasn’t for her I wouldn’t have gotten this far! Thank you Layla!

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★ 5

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★ 4

Front desk girl at this gym was extremely helpful and polite. If not for her, I would probably give this place 3 stars. Only has one squat rack and much of their equipment is dirty and disorganized. Overall, not a terrible gym.

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★ 5

Just writing to say Layla was a superb trainer at Crunch. Very informative and has in depth knowledge on the machines and calisthenics workouts. Cordial, patient, helpful and has a contagious smile. Highly recommended. :)

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★ 5

Just overall great gym

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★ 1

This manager Afro American it’s being rude all the time, she’s didn’t want to let me go into the gym because I have a unpaid membership even if I’m going with someone who can get me in. Because she said I was being rude she said without knowing I have bipolar disorder and I don’t feel is an excuse to treat me like that. Thank you. Hope

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★ 3

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★ 5

Absolutely love this gym! Layla is the best Training Manger I’ve seen. She is really attentive to her clients and is professional in her field. I would 10/10 recommend starting a program with her:)

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★ 5

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★ 5

I absolutely love this gym and this location!
The staff here is absolutely amazing, super friendly & helpful and the trainers here are awesome. The place is clean overall I couldn't imagine being at another gym in the city.

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★ 5

Cleanest gym I’ve ever been to

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★ 4

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★ 5

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★ 5

First time here. Very nice size. Super clean, excellent selection of machines for cardio and weights. Recommend it!

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★ 5

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★ 4

Haven't partakes of their services yet.

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★ 1

Do not come here, you will be overcharged. They let weirdos go into the bathrooms and they will not tell you , that YOUR CARD ON FILE IS BEING CHARGED after you cancel a membership and you will be left to pay a debt you had no idea about.

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★ 2

I came to this Crunch because it’s larger than the Serra Mesa one. I would like to add some constructive criticism. I don’t think all the space is being utilized, I think at least one or two more platforms can be added. The back corner towards the second platform you could for sure add at least one more platform. The two smith machines can be pushed closer together and potentially add another one. The turf area is nice, but I didn’t see any j- hooks to set up a barbell there to squat or whatever. I think the kettlebells should be moved to the turf area as well. The dumbbells were all out of order as well as the plates. When I went in the bathroom one of the toilets was clogged. The only barbell they had were deadlifting barbells, which are thinner and harder to squat and bench with.
I think this gym could be good with better management

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★ 3

Well bathroom need to be clean and also the shower head you need some kind of seal from shower head leaking not just taking customers money and not to remodel to be better! 😔😔 Lolzzzhehehe Smh 🙉🙊😂🙈

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★ 3

It's location is good and the staff is friendly but it can not hold a candle to The YMCA especially or 24 Hr.

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★ 5

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★ 1

Disappointed with the equipment and lack of life at this gym. Feels like it’s meant for gym bros to stand around trading bicep curls together. Canceled and went down the street to Planet Fitness

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★ 5

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★ 4

I previously gave this gym a 2 star rating due to its poor gym culture, rude staff, and lack of cleanliness, which resulted in me cancelling my membership, but I've rejoined for the new year.

I'm excited to see that they've really turned themselves around! The staff are so friendly, and will leave you alone if you're not interested in pursuing personal training.

The culture is much better during the hours of 8am-2pm, when the high schoolers are in class, lol. Not so much after, but can't really blame Crunch for being in a prime location.

It's still not the cleanest gym, and I haven't seen any sanitizing products, but it's much better than it was a year ago.

My original review below 👇

This gym is really only good for treadmill use, since anything else is being hogged by people making videos. Filming is apparently allowed at this gym.

The staff here are standoffish at best, rude at worst, especially the male staff. It took over 40 minutes for me to sign up for a membership because the staff helping me kept ignoring me during the sign up to talk to other patrons. It wasn't just to greet them with a "Hi, welcome!" But the staff was having full on conversations, and would roll his eyes, or scoff when I would try to keep the sign up going.

I've learned to just not approach the staff, especially the male staff, cause I'll just be ignored for another patron, or talked to rudely.

I thought maybe I was just being paranoid, but I've managed to make some friends at this gym who have seen how poorly the staff here have treated me.

The only time I've ever been treated kindly by a staff was on the phone when calling to cancel, she has a bright, bubbly voice, was super kind and helpful, and somehow she managed to convince me to try it out for another month.

So I guess here's to trying it out for another month 😮‍💨

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★ 3

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★ 3

Great place to have a life style change ask for Roman

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★ 5

It's a really nice gym I go there every day pretty much. The staff are really nice and it's really clean there.

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★ 4

Loved working w Sophia, and the girls Ayah and Momo were always so kind :)

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★ 1

Always crowded unless you go late nite or early early morning

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★ 5

Momo was extremely helpful today when I called to get more information about my membership. She guided me to the best membership options and gave me some excellent advice about managing my membership. I can’t thank her enough for her professional and friendly demeanor and the personable experience I had.

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★ 5

Gone here for months, the staff is very supportive and helpful. Like any gym, you will find busier time than others. Recommend the early mornings or late in the evening.
Equipment and space are very diverse and spacious. Recommend for those who need a place for non-judgmental and comfortability.

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★ 5

This is a great gym. Fully outfitted for all fitness goals with plenty of equipment for everyone to use without waiting. Employees are super friendly and helpful. Bathrooms/locker-rooms are clean and large. Great value for your money and fitness.

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★ 5

Great gym with tons of equipment and free weights. Staff is friendly and helpful.

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★ 5

Started this gym about 4 months now. I love it here! The staff knows you by name right when you walk in the greets you…
The only thing I don’t like is the “homeless” who shower there and have all their stuff all over the bathroom. It’s gross. The other day this girl had her weave and Sumer eves on the counter like it was her home I had to walk out and cut my workout short. I think they should control this.

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★ 5

My first time using this gym today. This gym is down the street from my house. They have lots of equipment. Love using their stair master. Staff is very friendly. They also do raffle prizes! Will come again.

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★ 5

This gym was very comfortable for me , super close from my location , also the staff was very attentive and friendly
Thank you for the service !!!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 3

If you’re a hype lifter or an avid lifter, not many people, all older.

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★ 3

So many missing dumbbells I had to max out on curls

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★ 3

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★ 2

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★ 5

This is a spacious, clean gym. I have never felt more welcomed. A great staff, and great fitness environment! Not to mention it is incredibly affordable.

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★ 2

The 2 stars are for Brittney and her staff. the gym i The Gym it's self is a mess. from no a full set of dumbbells to only 2 benches 1 decline and 1 incline. If you don't get there before 3 you will have to wait, High School kids come in thinking it's 6th period gym class and stand around in groups of 4 or more and slap box sit on balls or row machines, take over the cable machine and have no respect for boundaries. I believe The staff is being handcuff by owner, and will tell you the new equipment will be coming but i don't think he wants to spend the money. I have been told new dumbbells have been coming for well over a year. Has cut hours on weekends and raised price. There are better place few miles away that cost less and have a ton of equipment. Hint they are open 24 hours a day.

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★ 5

Muy limpio y agradable lugar

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★ 5

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★ 5

El mejor lugar para hacer ejercicio tranquilo y buen ambiente

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★ 5

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★ 5

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★ 5

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★ 2

Let me start off by saying that this gym is in a college area. The majority of the attendees are young college students. With that, you'll see correlated issues like cleanliness, unorganized weights that are unracked, lots of tripods, etc.

The biggest issue in this gym is the mess of the free weights. Dumbbells and plates alike. Trying to find a pair of matching dumbbells is like trying to find a needle in a haystack. There'll be times where you have to dig a 45lbs plate out of a stack of 25lbs, 35lbs, and 10lbs plates.

Its unreasonable to expect staff to patrol the floor and instruct fully grown adults to rerack their weights. My suggestion is to whip out a label maker and put weight markings in the appropriate place so the crowd can at least have a sense of where the weights are supposed to go.

The highlight of this gym? The water refill station. It's pretty convenient. Wish more gyms had that.

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★ 1

They are closing some of their locations. Nemberships rhat were started through those locations appear to have just been cannceled, including those that were pre paid(like mine).

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★ 1

This gym was shut down for months due to the pandemic and they were still billing me. Not worth the money

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★ 1

I applied online for the free three day pass and received a confirmation email for the pass. However, when I went to Crunch fitness (Mo Mo) at the front desk refused to let me try out the facility and kicked me out. I was really excited to get a membership here after the trial but I am definitely going somewhere else.

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★ 4

Great place to work out at, only thing is... MAKE HOURS LONGER. I need a gym that is open 24 Hours or even until like 12AM-3AM. There's a Planet Fitness in Escondido that is 24 Hours, BUT IT'S IN ESCONDIDO. I live like 5 minutes from this gym, need longer hours! Thank you.🙃

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★ 4

Been coming here for about a year now and I understand coming back and out of the pandemic is a tough hump, and the gym has done a good job considering. The staff is nice and I'm always greeted coming in and also given a nice goodbye when leaving. The only thing that is incredibly bothersome is the fact that most people don't re rack their equipment or weights. Unfortunately that can't be fixed by the staff unless someone is literally doing laps and inspecting people during their work out, which, would also be bothersome haha. There's been more than one occasion where half the rack of dumbells are missing because they're taken somewhere and just left there. If any members read this please re-rack your weights. My rating would quickly jump to a 5 if the weights issue was resolved somehow. Thanks staff!!

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★ 5

My husband goes to this gym. Right down the hill from us. Really popular gym. Whenever I call him while he's there, the music can be heard in the background, and it's standard gym-type music. My husband seems to like this gym and has been going to it for close to four years now. I'm not sure exactly what his reasoning is but he's a big gym guy, so if he likes it then they must be doing something right

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★ 5

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★ 4

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★ 3

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★ 5

This Gym is awesome very good customer service.

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★ 1

This place doesn’t deserve one star, it probably doesn’t even deserve to be called a gym. Equipment is constantly broken and facilities disgustingly filthy. Have brought this issues multiple times to the staff and nobody seems to care, save your money and go somewhere else.

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★ 3

Stop letting homeless come in just to use showers. Clean locker room better

Source: Google